Name: Reliance Inn
Address: 116 South 17Th Ave, Wausau, 54401, US

8/10

Excellent

03 Aug 2026

Don

I was impressed with the room. It was well maintained, and clean.
The staff were friendly and helpful.
I thought the lobby could use an upgrade. Looked a little dark and worn.
Overall, it was very good for the price.

2/10

Poor

03 Aug 2026

Shannon

Property looks nothing like online pictures. Broken entrance window covered with cardboard.
Had to have sheets changed upon check in as there was bunch of long hair intertwined with bedding.
Fridge and microwave appeared dirty but was stained.
Shady cars and people all hours day and night. Drug impaired people loitering outside doors at 8am.

2/10

Poor

02 Aug 2026

James

Most of this building is low income long term room renters. They all yell at each other all night. Constant in and out to smoke everything under the sun. Resident are rude and always blocking entrances. This is not a hotel. It’s horrible.

4/10

Poor

01 Aug 2026

Jeffrey

Quite noisy, seems like much of the clientele is a step away from homelessness.

10/10

Exceptional

29 Jul 2026

Jamie

Had a great time in the luxury room with the hot tub and the room we stayed in before that had two TVs which is amazing was able to hook my Roku up to one TV while watching this kid on the other and the only complaints today may have is the complimentary or the breakfast of nominees are kind of weak they charge you a couple bucks for a waffle and they don't let you sit in the breakfast room and eat it you have to go to your room and eat it other than that the staff is very friendly very helpful everyone there seems to serve a purpose we'll definitely be back

2/10

Poor

28 Jul 2026

Byron

No me dieron buena atencion en el hotel

10/10

Exceptional

27 Jul 2026

Khurram

Good

2/10

Poor

27 Jul 2026

john

Just terrible, never again.

8/10

Excellent

26 Jul 2026

Diane

Room nice for price. Included refrigerator and microwave. Would like breakfast. Great location

6/10

Pleasant

25 Jul 2026

Lysandra

Kinda shady, stayed one night. Room was okay, out dated. Bedsheets were not good quality.

6/10

Pleasant

21 Jul 2026

Latoria

Nice place convenient spot and price.I would stay again

Self

8/10

Excellent

20 Jul 2026

SHANNON

\"Clean Room. No Frills. Happy With My Night Here.\"
I was looking for a place to lay my head down, and Reliance Inn took care of my needs in Rm110.
*Greeted by friendly employee at check-in. Smooth check-in.
*Paid $50 deposit with credit card
*Entered a cool, clean and comfortable room… with a hot tub! Bonus!
*Appreciated stationary bike in the tiny workout room
*Enjoyed the hot water and water pressure
*Waffles are available for breakfast. You have to purchase the waffle batter at the front desk for $1.25 a cup
*Pillows in my room were quite flat
*Didn’t find a Gideon Bible in my room
*Bedroom floor was laminate, not carpet. I’m good with this.
*Refrigerator and microwave in room
*Noticed several little things, minor things, that needed to be fixed in room. This did not hinder my stay.
*Four gambling machines near office to try your luck. Good luck.
*Check-out was smooth

Me? I’d easily stay here again. There was nothing fancy about this hotel, but then, I wasn’t looking to be awed.

Self

2/10

Poor

19 Jul 2026

Zhafiera

I really liked the showers and the water pressure. My room was cleaned. However, staff not accommodating to my needs, I was informed the night prior that I can check in early and then day of I couldn’t and was a major inconvenience to me. Then when I check in the staff tells me I can remain in the same room because I had 2 reservations and then next day they said no. So I’m not pleased and will not be staying here again.

Pet

6/10

Pleasant

15 Jul 2026

James

Staff was excellent, and I understand that this is the cheapest hotel in Wausau. However the people that were staying there were mostly drug addicts, there were a few nights I had watched drunks slouched over by the doors, people talking to themselves and whatnot. One night I had a drunk guy in his 50s knocking on my door multiple times over the span of an hour because he was too drunk to realise he was at the wrong door. If you need a quick stay and you’re low on funds stay here but if you can afford somewhere better go elsewhere.

Business

2/10

Poor

13 Jul 2026

Maureen

DO NOT STAY HERE. I just needed a place to sleep, when I got here no one was at the front desk and people all over the lobby. Dirty, and I did not feel safe. I usually am very tolerant but this was a place I will NEVER stay at. Follow your gut, people.

Self

10/10

Exceptional

13 Jul 2026

Phong

The place and rooms are as clean as they can be for the price of the hotel. However, Leslie, the staff member at the reception desk, was very friendly and helpful.

Family_with_children

8/10

Excellent

12 Jul 2026

Yordanka

Great service! The front desk was very helpful! However the neighborhood wasn't the best and they were lots of creepy people around. The motel was clean however it had lots of garbage stacked up by the garbage area. It didn't come with breakfast but they offered waffles for $1.25, which I think is a good price but I didn't try them so I can't tell more.

Family_with_children

2/10

Poor

12 Jul 2026

Bruce

Avoid this place at all costs! It’s basically section 8 housing!

Partner

8/10

Excellent

05 Jul 2026

todd

Front desk was great

Partner

4/10

Poor

30 Jun 2026

Stefan

Towels from Hell! They looked like floor towels! I used my own.Other than that hotel is ok with friendly staff. But please buy new towels!!!

10/10

Exceptional

27 Jun 2026

Devinn

The pm front desk lady Rene is a gem. Take care of her like she takes care of your guests.

Family_with_children

6/10

Pleasant

26 Jun 2026

Chad

Left you alone

4/10

Poor

23 Jun 2026

REBECCA

This hotel was clearly used for quite a bit of criminal activity. In the time that we were there (less than 24 hours) we witnessed 3 separate arrests. It’s pretty rough there.

Friends_and_family Family

2/10

Poor

22 Jun 2026

Crystal

Not staying there ever. Not safe

10/10

Exceptional

13 Jun 2026

Scott

Liked it all

Self

10/10

Exceptional

12 Jun 2026

Jonathan

It was quiet, clean and affordable. Would recommend this hotel to others.

Self

10/10

Exceptional

11 Jun 2026

Amanda

Very friendly housekeeping

Self

10/10

Exceptional

10 Jun 2026

Amanda

The housekeeping staff is so friendly!

Self

6/10

Pleasant

08 Jun 2026

Tracy

The room was fine. But, towels, wash cloth & hand towels were Very dingy. The floor of the shower was dirty. Only one light & one outlet worked in the room. The lady who checked me out was very nice!

Self

6/10

Pleasant

03 Jun 2026

Heather

I didn’t like that there was people up partying and be loud until the early am

6/10

Pleasant

02 Jun 2026

Michael

Just okay

Self

6/10

Pleasant

31 May 2026

Melisa

Very uneasy place to sleep. Ended up leaving at 2 am because there was a suspicious person lurking around my car and didn’t want to risk it getting broken into as we are moving and our whole life is in there. Also my towels were stained and dirty and the top lock latch was broken.

Partner

10/10

Exceptional

30 May 2026

Elvia

friendly workers ask question they respond without hesitating very helpful and respectfull

Friends_and_family Family

6/10

Pleasant

03 May 2026

Anthony

You get exactly what you pay for here, and it’s not much. If you’re cheap or poor like me, this is where you want to be. Also, there are a lot of people in and out so if socializing with strangers is your thing you’re in for a treat. There’s a weird guy that sits by the front desk and stares at everyone that comes down the hall but there wasn’t a category to rate him. Every other rating is “okay” but I’d probably rate him as “not okay”. Maybe he’s an undercover security guard. He’s not going to make you feel safe in any case.

6/10

Pleasant

02 May 2026

Jameelah

Staff very friendly property is run down and getting in on sode door was hard as the key didn't work very well. Parking lot is horrible and dirty with trash and broken down car.

10/10

Exceptional

01 May 2026

Alina

.

2/10

Poor

19 Apr 2026

susan

Pictures online are not accurate. Lots of homeless people living here. I had pets, so did others. Dogs barking all the time. Residents are noisy, which causes dogs to bark, which causes my dogs to bark. I barely slept. Almost checked out around 1 am because of the lack of quiet surroundings. As a single, female traveler, I was nervous about all the residents hanging outside. Didn't feel safe. I picked this place based on reviews and pictures. This is the 2nd time out of the last 2 that the online info was not accurate. I guess A1 can make everyone's hotel look spectacular. We are losing the truth from everything!!

Pet

10/10

Exceptional

17 Apr 2026

Jason

Good value. Clean rooms, would recommend.

Family

10/10

Exceptional

07 Apr 2026

Ashley

The staff was AMAZING Leslie was best

Pet

6/10

Pleasant

05 Apr 2026

Neil

The place doesn't deserve 2 stars.
The towels were terrible.
The heater was very noisy.
The walls were thin, or at least you could easily hear conversations in the next room.

8/10

Excellent

29 Mar 2026

SPRING

The room was clean. The staff was late and there was shops nearby.

Friends_and_family Friends

6/10

Pleasant

29 Mar 2026

Matthew

Run down little hotel, but seem to be pretty clean for the most part in the rooms you’re looking for a cheap rate. This is the route to go.

Partner

8/10

Excellent

25 Mar 2026

Donna

I booked the hot tub room and it was awesome as I usually get a sore back from travel but didn't get it on this trip. The room was clean and comfy.

Business Partner

10/10

Exceptional

08 Mar 2026

Timothy

I didn't know about any hot tub

Partner

10/10

Exceptional

03 Mar 2026

Mai

Great place if staying long weeks or month.

6/10

Pleasant

01 Mar 2026

Shauna

Staff was very nice. Strong musty smell in the hallway. I could hear everything my neighbors were doing like the wall was made of paper. The bed was very uncomfortable like a cheap fold out bed.

Self

4/10

Poor

01 Mar 2026

Kendra

We got to the place after midnight and we were given a room with people already staying in it. The walk from the room to the lobby was extremely long with tons of stairs, which was hard to do with two adults with bags and a car seat with a newborn in it. We were given a new room, which was just 2 rooms down from the original one we were given. So, once again, long trek back to the area where the room is. Only to get in there and the room was in horrible condition. Cobwebs everywhere and surfaces covered in dust. Room smelled like a literal sewer. Heat didn’t work and it was 10° outside at the time. Ended up going back to the lobby for the 3rd time and asked for a refund. But that was after being asked very rudely by the front desk attendant “what now?”. Just overall bad experience.

Family_with_children

4/10

Poor

22 Feb 2026

Amy

Staff was pleasant and polite, which I appreciated. However, the hotel appears to function largely as extended-stay or long-term housing, which wasn’t disclosed in the listing and made the environment feel different than expected for a short work trip. One safety concern: Door #3 near my room didn’t latch unless shut forcefully, and when I tried to use my key card it was already open. As a female solo traveler, that made me uncomfortable. I’d recommend calling ahead to clarify the purpose of the hotel (standard hotel short term stay vs long term affordable accommodations) if you’re expecting a traditional hotel stay.

Self

8/10

Excellent

18 Feb 2026

Linda

The bed was very high. I am not a short person but I felt there should be a step stool to use to get in and out of it. It was very comfortable once there.

There wasn’t a hair dryer, at least not one I could locate, unusual.

Staff was very nice.

Partner

8/10

Excellent

17 Feb 2026

Sarim

You get what you pay for. Staff were nice, good communication, and overall alot of different varieties where you can eat at.

Family

4/10

Poor

16 Feb 2026

Sonia

Ok for the price - lot of undesirables hanging around smoking constantly

Business Self

8/10

Excellent

15 Feb 2026

Vang

This place is spacious but the suggestions for the owner is to sweep the room better because the floor is too dirty.

Leisure Family

8/10

Excellent

09 Feb 2026

Amy

It was good for the price

6/10

Pleasant

08 Feb 2026

torrence

Good staff,

6/10

Pleasant

08 Feb 2026

John

No ty

2/10

Poor

26 Jan 2026

Lacey

It smelled, the sheets and bedding and towels had stains all over. The heater wasn’t working and it was freezing. There was suspicious activity going on there at night. Did not feel safe. We had the place for 2 nights, but only stayed one.

Leisure Pet

6/10

Pleasant

25 Jan 2026

Angela

The staff was friendly, but the hotel was sketchy. It looks like a place where some shady activity goes on after hours. We booked a room for 2 nights but ended up leaving after 1 night for the above reasons.

Leisure Family

4/10

Poor

23 Jan 2026

Gilbert

Smells from sour filth to cigarettes

Self

10/10

Exceptional

19 Jan 2026

Andrew

The place was out of the 70’s , the front night desk lady was nice. Was a pleasant night sleep only for a few hours that I was there .

Leisure Self

8/10

Excellent

06 Jan 2026

Laura

The room was spotless. Bed was comfy. We have stayed there several times. Noticed a couple minor things Always give at least 2 soaps in room maybe three. If pillows get too flat they are no long comfortable. Our stays varied on this. Staff extremely helpful and courteous always.

Leisure Family

10/10

Exceptional

04 Jan 2026

Ben

Room is great. Bed is comfy. TV is good size

Leisure Partner

10/10

Exceptional

03 Jan 2026

Denise

Staff was courteous. My room was clean and the bed was comfy. The hotel is located in a convenient area for easy shopping.

Leisure Self

4/10

Poor

02 Jan 2026

Hussam

The room was quiet cold.

Business

10/10

Exceptional

28 Dec 2025

Tiller

Front desk was nice and professional, room had a weird smell at first and not sure that the heater is working, but otherwise a very clean and comfortable room. Would stay here again.

Business_and_leisure Self

10/10

Exceptional

17 Dec 2025

Jacinda

Rooms where clean and cozy. Bed's are comfortable. Super quiet day and night.

Leisure Partner

10/10

Exceptional

16 Dec 2025

Mai

always friendly staff and the waffles are a great option for breakfast with free coffee.

Leisure Friends

8/10

Excellent

16 Dec 2025

Mikhail

Staff is nice. Room is good for the money.

Business Self

8/10

Excellent

10 Dec 2025

richard

Clean room.

Business

10/10

Exceptional

08 Dec 2025

James

Great staff rooms was clean

Business_and_leisure Partner

2/10

Poor

04 Dec 2025

Shawn

Rooms heat not working rented hotel for someone and they had to move 3 times. I wasnt offered a discount or nothing. Horrible customer service for the inconvenience!!

8/10

Excellent

23 Nov 2025

Tina

It's a budget inn. The property is older, but it's cozy and clean. The staff is friendly. I've stayed 4 times.

Leisure Family

8/10

Excellent

20 Nov 2025

Christina

Great stay and customer service will be back

Leisure Self

10/10

Exceptional

17 Nov 2025

Thae

Clean room

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

michael

Always stay here

6/10

Pleasant

06 Nov 2025

Matt

Better main

2/10

Poor

02 Nov 2025

Aaron

For the homeless! Our room smelled like dog poop ! Cigarettes burned into the tub, towels were not white but were grey and old! Room was dirty and we were desperately tired so we had no choice but try to sleep 1 night but immediately cancelled the next two nights through Expedia . They called and got approval to refund but then we only got a 50 dollar refund after being told we would get 2 nights refund. The outlets did not work and missing light bulbs. We called front desk and was told we can’t move our room until the next day! We told them we were going to cancel and expect our money refunded. This was the worst hotel I’ve ever stayed at and it’s shocking Expedia would promote them by putting them on Expedia! Very disappointed in hotel , Expedia and customer service

Business Family

10/10

Exceptional

27 Oct 2025

Davis

👍

Friends_and_family Family

6/10

Pleasant

23 Oct 2025

Todd

You get what youbpay for here. They really need to update the rooms.

Business Self

10/10

Exceptional

15 Oct 2025

Luis a

Good place to stay recomend it

10/10

Exceptional

11 Oct 2025

rapeeporn

The room was very clean and no bad smell. The price was very affordable.

Family

8/10

Excellent

09 Oct 2025

sue

Room looks old
But overall clean.

Leisure Partner

10/10

Exceptional

27 Sep 2025

Tina

The staff is always so friendly and courteous. This is my third time staying here. It's comfortable and in a good location.

Leisure Self

8/10

Excellent

25 Sep 2025

Jeffrey

Decent value in Wausau.

8/10

Excellent

22 Sep 2025

Joe

It offered what I needed, a quiet night.

8/10

Excellent

16 Sep 2025

DawnMarie

The rooms were clean and tidy.

Leisure Partner

10/10

Exceptional

14 Sep 2025

Scott

Clean, comfortable and reasonably priced.

Business

8/10

Excellent

07 Sep 2025

steven

Good value. The interior is well cared for. Newer paint and floor covering. Seemed like there might be long-term tenants in the building. Smoking areas outside. 'Seems like a higher percentage of smokers than usual in this area. That has nothing to do with this review, just an observation i had. Had no problems. Clean room. Great TV package. I think they run a tight ship here. I would stay again.

Business Self

6/10

Pleasant

04 Sep 2025

Jason

Staff was great place was decent and clean. Lots of people walking around outside and inside kinda like a rehab center.

Business Self

10/10

Exceptional

01 Sep 2025

Laura

I liked the price and how clean it was. I slept very well in the comfy bed. Lots of entertainment options on TV.

6/10

Pleasant

25 Aug 2025

Linda

Dirty towels dirty comforter dirt on walls in bathroom

Leisure Friends

4/10

Poor

17 Aug 2025

Fidencio

Price was good

Business Self

10/10

Exceptional

15 Aug 2025

Mai

The staff lady was very sweet

Leisure Partner

8/10

Excellent

10 Aug 2025

Linda

Cleanup

There needs to be a parking lot cleanup. Pretty Scary driving in at night and seeing such a mess.

Partner

8/10

Excellent

10 Aug 2025

Betty

Happy

They have a little area where you have have waffles in the morning. They also serve pizzas all night long for 10.00 each. The staff is very friendly and helpful.

Self

8/10

Excellent

09 Aug 2025

Randy

Good room for the price

Leisure Self

8/10

Excellent

07 Aug 2025

kevin

As advertised

10/10

Exceptional

02 Aug 2025

Marvin

All about service.

Short stay for softball tournament. Leslie was one of the nicest and most helpful persons I have ever met on the road. She was awesome and should be valued by management.

Business Family

6/10

Pleasant

28 Jul 2025

Kenji

Other than the check in process the property

6/10

Pleasant

22 Jul 2025

Lyndsay

Was a quick stay was very busy noise travels

6/10