The Palms Hotel

10/10

Exceptional

25 Jun 2026

Marcus

This wasn’t an hotel, a beautiful place to vacation and the staff were so nice.
Located at everything you would want to see and do.

Partner

10/10

Exceptional

23 Jun 2026

Rodolfo

Great Hotel

Family

10/10

Exceptional

22 Jun 2026

Jessica

Had a wonderful stay with my daughter before our cruise

Family_with_children

10/10

Exceptional

22 Jun 2026

MARTIN

Awesome staff, friendly service. Pool was great, Tiki bar was convenient and tasty.

Family_with_children

10/10

Exceptional

21 Jun 2026

Maya

The room was very clean. The location is perfect The pool was very nice. Overall perfect place to calm, relaxing enjoy.

Partner

10/10

Exceptional

18 Jun 2026

Kristi

Had a fantastic vacation at The Palms Hotel and Spa. The rooms were spacious and clean. The views from the Ocean Front rooms are breathtaking and the beach set up for the hotel was a great perk! Will definitely stay here again next time I’m in Miami!

Family_with_children

10/10

Exceptional

18 Jun 2026

Sylvie

We loved our time at the Palms and would have loved to stay longer! It’s a beautiful clean property with amazing staff, food and amenities. Straight out to the beach or pool. You can walk the boardwalk to ocean drive. It was phenomenal.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Xiao

Great stay at Palms

Friends

10/10

Exceptional

17 Jun 2026

Alexander

Great experience all the way

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Paloma

The property was nice. The staff needs more customer service skills.

Family_with_children

10/10

Exceptional

16 Jun 2026

Steven

All was great and very clean

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

William

Muy confortable habitación, bien ubicada y con una piscina muy disfrutable. Volvería sin dudarlo.

Family

10/10

Exceptional

15 Jun 2026

Roderick

Beautiful property and the staff made u feel like u like u a vip as u came in! Gorgeous pool and beach access. ⛱️ wonderful walking/bike path and in a safe area. Convenient casual restaurant's near by and great restaurant on site and pool bar. You definitely get a Miami vibe and feel at this location 😃!

10/10

Exceptional

15 Jun 2026

Ruiqi

it’s a very great ocean view

Friends

10/10

Exceptional

15 Jun 2026

Lesbia

The staff was super nice, friendly, and helpful. The bar had great options and the pool was amazing for the whole family. Even my little ones.

Family_with_children

10/10

Exceptional

14 Jun 2026

Rochelle

I have been traveling to Miami different times of the year for the last 10 years and this is my favorite resort overall. The rooms are pretty the pool and pool. Staff are so nice. I love that. It’s beachfront and you just walk out to the beach. Check all the boxes for me.

10/10

Exceptional

14 Jun 2026

Serif

Everything was so good.

Partner

8/10

Excellent

13 Jun 2026

Christian

Nice bedroom, beatiful view,
Bathroom too s'allume
Problèm with toilet flush.

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Taylor

All of the staff members were extremely helpful and friendly. I am a walking paraplegic that uses assistive devices, and I never once felt like I was not going to be able to do something. There is a lift to get into the pool, and they offer wheelchairs to use on the beach. If you’re ever worried about vacation because of a disability, I cannot recommend this place enough.

Friends

10/10

Exceptional

11 Jun 2026

Celso

This was a great stay. Everything was absolutely perfect. The property is pristine with many unique touches such as gelato by the pool towel area. The pool is sparkling clean and well maintained. Among unique touches are a small sink that is integrated with the toilet lid which is totally unique! Another nice touch is that the ice machine for the rooms has a water dispenser which is a great plus. We had their buffet breakfast and the omelette chef was super nice and made us the two nicest Anniversary omelettes ever! We will definitely go back!

Partner

8/10

Excellent

10 Jun 2026

TANYA

Really nice. Perfect place to stay in Miami Beach

Partner

10/10

Exceptional

08 Jun 2026

Nils

La recepcion ala llegada muy mal. La recepcionista nos trato como que fueramos tontos y muy mal

Partner

10/10

Exceptional

08 Jun 2026

Renata

I loved everything fhanks

Friends

10/10

Exceptional

08 Jun 2026

Denise

Vanesa, Fred, Gabriel, Bell hop manager de Colombia - WONDERFUL STAFF! Beautiful hotel. Genuine service. Drinks amazing and food delish! Thanks for a great stay !

Friends

10/10

Exceptional

07 Jun 2026

Jake

II

Self

6/10

Pleasant

07 Jun 2026

Maria

Our room had the worst view, it was supposed to be city view. Our view faced an ally, the bathroom was horrible, it was too small. Also the AC made loud noises and my husband couldn’t sleep, which made him have an attitude all day. Overall it was ok and don’t think I’ll be coming back.

10/10

Exceptional

06 Jun 2026

Graciela

Everything was great, staff, amenities, room

Partner

10/10

Exceptional

03 Jun 2026

Claudio

Super Hotel,pool und Strand top.
Fitness etwas klein

Friends_and_family Family

10/10

Exceptional

01 Jun 2026

Zaidanys

Staff

Family_with_children

10/10

Exceptional

31 May 2026

Baylee

The decor was a vibe. Breakfast options were plentiful. The room was clean, and the bed/pillows were comfortable. I loved being able to walk straight out to the beach and relaxing by the pool. The greenery created a relaxing experience.

Partner

10/10

Exceptional

31 May 2026

Christina

It's a beautiful hotel and property. We're coming back next year.

Family_with_children

10/10

Exceptional

30 May 2026

Anna

We enjoyed our stay; the rooms were clean and love the separate toilet and shower rooms. The staff were so friendly and welcoming! Loved the beach, just wish the seaweed was not so heavily around us - which is not the hotels fault. We would definitely do another family vacation here. My grand nephew had a blast for his first visit to Florida sand and water.

Family_with_children

10/10

Exceptional

30 May 2026

christine

We recently stayed here for our girls trip vacation (in our 30’s) and had a wonderful experience. The hotel was very clean, and we loved the beautiful tree-themed décor throughout the property. The bar staff was friendly, attentive, and made us feel welcome from the moment we arrived.

The food was also excellent. I highly recommend the risotto from the restaurant, ceviche, and a piña colada from the bar—they were all delicious and definitely highlights of our stay.

My only suggestion for improvement would be to include breakfast with the stay. Other than that, everything was great, and we would happily return in the future. Ps there’s also a surprise room charge of 50 a night but still worth it!

Friends

10/10

Exceptional

30 May 2026

Martene

Wonderful Miami Beach front hotel. Cool vibe and lovely room. Convenient location, lots of friendly staff. We were able to access our room early which was amazing. The beach access was ideal with free umbrellas and beds. We only ate pool side lunch, it was delicious; tacos and flatbreads with cocktails.

Family_with_children

8/10

Excellent

29 May 2026

Britanie

The Palms is for relaxation! I didn't really like how the bathroom was set up with the toilet being on one side of the room and the shower on the other.

Partner

10/10

Exceptional

29 May 2026

Susana

Excellent Hotel to stay at, very clean , wonderful amenities and amazing staff

Partner

10/10

Exceptional

28 May 2026

Roza

Wonderful!

Partner

10/10

Exceptional

25 May 2026

MAYDEL

Every was perfect. Excellent

Family

10/10

Exceptional

25 May 2026

William

Nice Classic Miami Beach hotel. Fantastic staff

Family_with_children

10/10

Exceptional

25 May 2026

LAWRNECE

Great stay, great service. Valet was a bit slow and multiple people that walked out after me got their car first. Only negative when I was departing.

Self

10/10

Exceptional

24 May 2026

Sharon

Great location, beautiful hotel with great beach service. Restaurants & bars on site. We will definitely stay here again.

Partner

10/10

Exceptional

24 May 2026

George

Nice smaller hotel. Helpful staff. Nice restaurant. Great service at pool & beach.

Partner

8/10

Excellent

24 May 2026

Tom

Asked for a later 1 o’clock checkout but according to reception only for a 75 $ fee. After staying 12 nights and spending around 8000 $ in total ( which I told at the reception desk) I thought that was not very flexible. Of course I understand company policy but my next 12 day stay in 3 months will probably be somewhere else.

8/10

Excellent

24 May 2026

Kasem

The property was clean, great location. They should have kids activities (not even one of them), and clean the seaweed.
Otherwise was ok

Family_with_children

10/10

Exceptional

23 May 2026

Johnathan

Da Bomb ....still MB best joint....

10/10

Exceptional

21 May 2026

Daren

This hotel was classy without being snobby. Classic design with all the modern amenities that anyone would want. Every staff member we encountered was pleasant and helpful. We were treated like royalty without asking. Everyone we came in contact with, whether staff or fellow travelers, seemed delighted to be there. We thoroughly enjoyed our stay and will stay there again when we can afford it.

Partner

10/10

Exceptional

21 May 2026

Matthew

Hotel did not disappoint. It’s near everything down on South Beach and it is beautiful with access directly to the beach and multiple beautiful pools.
Spa on site

Partner

8/10

Excellent

17 May 2026

Aaron

Lovely hotel right on Miami Beach with gated access to the beach and boardwalk. Would have liked a larger room and especially bathroom for the price. Beware that the restaurant and all bars automatically add a 20% service charge on everything.

Friends

6/10

Pleasant

17 May 2026

ERICA

It took 45 minutes to check in. Each day we ate at the pool our food took 1.5 hours. No one cared.

10/10

Exceptional

16 May 2026

Margaret

Awesome place to stay.

Friends

10/10

Exceptional

16 May 2026

Leigh-Ann

Wonderful location, kind staff, and lovely amenities. Highly recommended.

Self

6/10

Pleasant

15 May 2026

William R

The spa has limited facilities and not open to guests of the hotel during weekends. Guests who book through Expedia get rooms that are not the best often next to elevators. During the weekends the pool area has many families with young children making the area quite noisy. It’s best to book there for the weekdays.

Partner

10/10

Exceptional

15 May 2026

Oluwajumoke

My friends and I loved this hotel!! The employees were extremely helpful and courteous. We were well taken care of from the minute we arrived. The interior is beautiful and the exterior pool and beachfront were equally as great. We can’t wait to stay here again.

Friends

10/10

Exceptional

14 May 2026

Mackenzie

We loved the beach area and pool. The room was spacious and well maintained. The staff were very friendly and helpful. We would’ve loved to have had a nice breakfast included in the stay, but overall great experience.

Partner

10/10

Exceptional

13 May 2026

Linda Ann

Hotel is beautiful clean great dinning options a few bars.

10/10

Exceptional

11 May 2026

Anubys

There was

6/10

Pleasant

10 May 2026

William R

There is an extra room charge of $48 per day by the hotel, this is not covered by the Expedia payment. Additionally the front desk staff often give Expedia customers the worst rooms by the elevators. Charges for food and services are extremely expensive and quickly add up so be careful using them. The spa is not available to guests on weekends so be mindful of that. The Spa is small and has limited amenities and services. The hotel on the weekends is crowded often full of kids in the pool and weddings, so it’s probably if you want a peaceful stay book during the week.

Partner

10/10

Exceptional

10 May 2026

Lauren

Great beach and lovely staff.

10/10

Exceptional

09 May 2026

Ceferina

Clean room and the staff was very good, the spa is very pricy but worth it

4/10

Poor

07 May 2026

Fatemeh

Nothing was really outstanding.

10/10

Exceptional

06 May 2026

EMIL

Excellent property, great restaurant and staff!

10/10

Exceptional

06 May 2026

Ashlan

Our stay was truly amazing, the staff provides exceptional service and the property is stylish and well cared for. We had a wonderful stay, thank you!

Partner

8/10

Excellent

06 May 2026

Anthony

Staff was great

Partner

10/10

Exceptional

04 May 2026

Craig

Small bout feel with big hotel amenities

Partner

2/10

Poor

04 May 2026

Verified traveler

Probably the worst customer service I have ever experienced

10/10

Exceptional

03 May 2026

celine

Staff was so friendly. Food was good. Loved my stay.

10/10

Exceptional

29 Apr 2026

Karen

The ocean view had some obstructions but the property is in a great location if you want to be in a slightly more quiet stay that is still close to a lot of great spots.

10/10

Exceptional

27 Apr 2026

Paulina

Amazing stay. Will be back!

Friends

8/10

Excellent

26 Apr 2026

Darcy

Beach and pool

Partner

8/10

Excellent

25 Apr 2026

olga

We had an excellent stay at this hotel. The location is superb, with a beautiful beach and excellent cocktails that greatly enhanced our experience.
The only minor issue was our interaction with a young lady at the front desk (a Cuban woman whose name I do not recall). She appeared quite unhappy and rather grumpy during both this visit and our previous stay last year, and her demeanor felt noticeably impolite.
Aside from that one instance, we thoroughly enjoyed our time here and look forward to returning.

Friends

10/10

Exceptional

24 Apr 2026

Richard

The grounds are beautiful!

Partner

10/10

Exceptional

22 Apr 2026

Julio

Excelente la estancia, las instalaciones limpias y cómodas. El personal muy atento y servicial .
La alberca Excelente y el bar de la alberca muy bueno

Friends_and_family Family

8/10

Excellent

22 Apr 2026

Robin

Beautiful facility. Gorgeous views from the beach facing rooms.

10/10

Exceptional

22 Apr 2026

Ewa

Absolutely amazing hotel. This is our third stay there at the hotel and each stay was great. The hotel has a boutique filling, very superior, clean with a friendly staff. It has a beautiful beach and a nice pool. We loved it and definitely will be back.

Partner

10/10

Exceptional

21 Apr 2026

David

Excellent restaurant and bar. Friendly service. Great palm landscaping and easy access to the beach.

Partner

10/10

Exceptional

21 Apr 2026

Joshua

Sensational! Relaxing!

Friends_and_family Family

10/10

Exceptional

20 Apr 2026

Pratap

Fantastic staff clean well modernized rooms great location and very family friendly

Family_with_children

6/10

Pleasant

14 Apr 2026

PHILIP

Bar was great, beach was ok. Bunch of large bolders/rocks on half the beach.
Some of the staff seemed that they didnt want to be there.
Had to cut our stay short and after making flught arrangements, we checked out 40 min after check out time and they did not refund us for that night that we didnt stay. They had plenty of time to clean the room and sell it for that night.

Partner

10/10

Exceptional

12 Apr 2026

Oliver

Property is well maintained and the rooms were clean. Staff was very friendly and attentive. The hotel has great facilities pool, spa and access to the beach. We will come back for a longer stay soon

Partner

10/10

Exceptional

11 Apr 2026

Christopher

Resort Fee was not included in Hotels app price

10/10

Exceptional

10 Apr 2026

margaret

Great hotel choice! The staff is what makes the place. Every single staff member couldn’t have been nicer or more accommodating. Would come back for sure!

Family

10/10

Exceptional

10 Apr 2026

Mary

We loved the Palms hotel and we will be back again!

Family_with_children

10/10

Exceptional

06 Apr 2026

Gina

We had a great stay overall! The staff was fantastic—everyone was friendly, attentive, and genuinely helpful throughout our visit. Our room was spotless, and the view was absolutely amazing, which made the experience even more enjoyable.

A special shoutout to Mike and the beach staff—they were incredibly helpful, professional, and clearly very good at what they do. The pool area was also a highlight and a great place to relax.

The only recommendation I’d suggest is increasing the number of chairs at the pool. Availability was pretty limited unless you got there early, and it did lead to some frustration among guests.

Overall, a wonderful stay and we’ll definitely consider coming back if we are in the area again!

Partner

10/10

Exceptional

06 Apr 2026

Richard

Exceptional hotel, staff and a view to die for. ! Amazing.

Partner

8/10

Excellent

02 Apr 2026

Antonio

C

Partner

10/10

Exceptional

02 Apr 2026

Donna

Very friendly and professional staff in all hotel areas . Room and hotel impeccably clean. Restaurant and tiki bar excellent! We enjoyed a wonderful stay , looking forward to returning!

Family

10/10

Exceptional

31 Mar 2026

Shriram

Both the pool and the beach set up was great. Very attentive staff. Just a great experience overall!

Partner

10/10

Exceptional

30 Mar 2026

Carole

Wonderful hotel
Staff were very helpful and the hotel was clean

Family_with_children

10/10

Exceptional

30 Mar 2026

Jose

Great place to stay

Partner

10/10

Exceptional

29 Mar 2026

Wayne

Wonderful experience! The area of the property between the hotel and the beach is highly unusual for a beach property... extremely tropical. Really takes your mind to a different place! They included the chairs/umbrella/towel on the beach at no extra charge, which was a nice touch. And totally enjoyed the pool area as well. The food was wonderful (both breakfast and dinner). Very tropical view from the restaurant also. Absolutely loved this place!

Family

10/10

Exceptional

26 Mar 2026

nikki

Great hotel with gorgeous beach and amenities

Partner

10/10

Exceptional

25 Mar 2026

Yuying

Excellent location

Family

10/10

Exceptional

25 Mar 2026

Stephanie

Clean rooms. Bags were kept safe before check in and after check out. Amazing staff and amenities. The beach staff were attentive and pleasant.

10/10

Exceptional

25 Mar 2026

Thomas

Live staying here when I’m looking for a low key Miami trip.

Family_with_children

10/10

Exceptional

24 Mar 2026

Marilian

Clean room, delicious food, excellent service, beautiful place. It was a really nice stay.

Partner

10/10

Exceptional

22 Mar 2026

Carole

Really nice hotel, nice location, would definitely come again.

6/10

Pleasant

21 Mar 2026

Emma

Friendly staff, good food and beach access. However, recommend not staying when there is a wedding, particularly if traveling with kids, loud thumping music until late at night

Family_with_children

10/10

Exceptional

20 Mar 2026

Alexander Joseph

This is a fantastic hotel by any standard, especially for the size. Small and efficient and not over-crowded. Peaceful and not “springbreak-party-vibe”, but not pretentious. Kids are welcome and treated great. Fantastic location within walking distance of a mini mart, other hotel bars and restaurants—we frequented a restaurant called The Tavern (which has just about everything on the menu) about seven blocks north.

The Palms employs a very friendly and engaging and pleasant staff. Well-managed front desk and property, always prompt service and supremely professional.

The slightly elevated price of the room and $48 daily resort fee are well worth it because that’s exactly what the experience is—elevated. This my family m’s second spring break at The Palms and we already want to come back.

BIG BONUS: The weather wasn’t great (68/misty/overcast/slight wind), but it was just good enough, along with the HEATED POOL to give us a solid late-afternoon swim session for the whole family. The pool added so much value to our experience. And let me give credit that the chairs are heavy duty premium loungers that you can’t move too easily. There’s like a 5-inch thick lounge pad, that a man attendant sheathes into a soft premium towel, then they provide a large premium pool towel for drying off. It’s those little details that set it apart.

Family_with_children

10/10

Exceptional

17 Mar 2026

Michael

Great place to unwind after a delayed departure. A Gem and wish we had stayed there during our trip!

Family

6/10

Pleasant

17 Mar 2026

Martin

Check-in and Check-out seriously under-staffed, it took 20 minutes just to get to the front of the queue both for check-in and Check-out. Having 1 person only at 08:30am is crazy in a hotel this size. It seems obvious the management are either cost saving or unable to hire. Either way the staffing levels of the front desk are completely unacceptable.

Partner