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The Chalets Motel
Canterbury-Christchurch MT · New Zealand
56 Jacks Pass RoadView location
9.4/10Excellent333 Reviews
Cleanliness9.6/10 9.6
Service9.4/10 9.4
Comfort9.2/10 9.2
Condition9.0/10 9.0
Location9.8/10 9.8
Neighborhood9.6/10 9.6
Value8.4/10 8.4
Amenities9.2/10 9.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About The Chalets Motel
Enjoy garden views and amenities like complimentary Wi-Fi and a picnic area at The Chalets Motel in Hanmer Springs. Located next to a golf course, you're a short walk from Chisholm Park and the Hanmer Springs Thermal Reserve.
This motel offers 10 individually decorated guestrooms with kitchens, private balconies or patios, and 40-inch LED TVs. A continental breakfast is available for a fee. Free self-parking, laundry facilities, and complimentary newspapers in the lobby are also provided.
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When you stay at The Chalets Motel in Hanmer Springs, you'll be next to a golf course, within a 10-minute walk of Chisholm Park and Hanmer Springs Thermal Reserve.
This golf motel is 0.8 mi (1.3 km) from Conical Hill Walkway and 1 mi (1.6 km) from Hanmer Pitch n Putt Golf Course. Make yourself at home in one of the 10 individually decorated guestrooms, featuring kitchens with ovens and stovetops. Rooms have private balconies or patios.
40-inch LED televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include complimentary newspapers and separate sitting areas, and housekeeping is provided weekly. Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Smoking areas
Accessible facilities
Check-in and check-out
Check-in from
1:00 PM
Check-in until
9:00 PM
Check-out until
10:00 AM
Minimum check-in age
18
Hotel policies
No elevators
Qualmark Sustainable Tourism Business Award
Professional property host/manager
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Sanitization
Contactless check-out is available
Important information
-
You need to know
- Contactless check-out is available.
-
Special Instructions
The front desk is open daily from 8:00 AM - 9:00 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- Guests must contact this property in advance to reserve high chair
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
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Minimal age
18
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Optional fees
- Fee for continental breakfast: approximately NZD 15 for adults and NZD 15 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Russian
English
Nearby attractions
Chisholm Park
0.7 km / 0.4 mi
Hanmer Springs Thermal Reserve
0.8 km / 0.5 mi
Conical Hill Walkway
1.2 km / 0.8 mi
Hanmer Pitch n Putt Golf Course
1.6 km / 1 mi
A Maze N Golf
1.6 km / 1 mi
Hanmer Heritage Forest
1.8 km / 1.1 mi
Hanmer Springs Animal Park
2.2 km / 1.4 mi
Conical Hill
2.2 km / 1.4 mi
Mount Isobel Track
2.3 km / 1.4 mi
Hanmer Springs Bridge Lookout
8.6 km / 5.3 mi
Chatterton River
9 km / 5.6 mi
Chatterton River
9 km / 5.6 mi
Waiau Ferry Bridge
9.1 km / 5.7 mi
Waiau Ferry Bridge
9.1 km / 5.7 mi
Marble Point Winery
14.1 km / 8.8 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 10
- motel
- Wheelchair-accessible
- Car park
- Check-in hour
- Check-out hour
- Wi-fi
- Room service
- Laundry service
- Garden
- Newspapers
- Luggage room
Show 5 more facilities & services
- Grill/BBQ
- Children playground
- Breakfast
- Picnic
- Tennis
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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CHALET ONE BEDROOMCHALET • ONE BEDROOMCHA.B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 6–10 • Adults: max. 10 • Children: max. 6
- Room type
- CHALET
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Chalets Motel
CHALET ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 6–10 • Adults: max. 10 • Children: max. 6
- Room type
- CHALET
- View / characteristic
- ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: CHA.B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
CHALET QUEEN SIZE BEDCHALET • QUEEN SIZE BEDCHA.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 6–10 • Adults: max. 10 • Children: max. 6
- Room type
- CHALET
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Chalets Motel
CHALET QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 6–10 • Adults: max. 10 • Children: max. 6
- Room type
- CHALET
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: CHA.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
CHALET THREE BEDSCHALET • THREE BEDSCHA.3B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 6–10 • Adults: max. 10 • Children: max. 6
- Room type
- CHALET
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Chalets Motel
CHALET THREE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 6–10 • Adults: max. 10 • Children: max. 6
- Room type
- CHALET
- View / characteristic
- THREE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: CHA.3B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
CHALET TWO BEDROOMSCHALET • TWO BEDROOMSCHA.B2
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 6–10 • Adults: max. 10 • Children: max. 6
- Room type
- CHALET
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityThe Chalets Motel
CHALET TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 6–10 • Adults: max. 10 • Children: max. 6
- Room type
- CHALET
- View / characteristic
- TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: CHA.B2
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about The Chalets Motel
100
reviews shown
Murray
The best place we have ever stayed in Hanmer.
Lovely wooden chalet in great surroundings.
Children loved the playground.
Lovely wooden chalet in great surroundings.
Children loved the playground.
Francis
clean, prefect spot for our four person family
Ellen
The Chalets had everything we needed for a 2 night stay. Shops were a short drive away. Property was nice and quiet as well as being beutifully spacious.
Geoffrey
Very spacious property with very good amenities. The property was very quiet and peaceful. Good kitchen equipment with good stove and oven. The laundry was also a bonus
Diane
A lovely quiet relaxing place. Bird song. A place to sit outside. Sky at night stunning. Walking distance to town and pools. We will come again
Gaynor
Room was really great, clean and everything you need. Prime location, would definitely recommend it
Isabel
set in park like surroundings, spacious chalet
Mark
The rooms were clean and tidy and had all the amenities one required
Location great short distance to shopping Centre
Would highly recommend
Location great short distance to shopping Centre
Would highly recommend
Mavis
No faults, the cabin was delightful, clean and well appointed, quite welcoming in fact.
We will certainly be back for a longer visit next summer.
Barry
Lovely young couple in charge were extremely helpful and friendly.
Chalet was very clean and comfortable and easy walk into town
Chalet was very clean and comfortable and easy walk into town
Charlotte
The room was spotless and very comfortable. Everything you need. Short walk to town and the pools. We would definitely stay again.
Ilisapeci
Always a great stay!! Cosy, clean cabin with everything you need for your home away from home. Friendly and welcoming.
Ian
Great quiet spot. Clean and tidy. Watch yourself on the metalled driveway - it is steep in places.
Lisa
Older facilities but comfortable and all we needed. Thank you for a quick checkin and friendly service.
Casey
Great place to stay.
However our room wasn't very clean and it really stunk of cigarette smoke.
Liked how close it was to the center of Hanmer.
However our room wasn't very clean and it really stunk of cigarette smoke.
Liked how close it was to the center of Hanmer.
Phyllis
Wonderful private cabins, with a bedroom, sitting area & kitchen.. Close proximity to the Hamner Thermal Springs & town. Outdoor setting that we enjoyed just before sunset. The kitchen is well equipped to make a meal if you so desire. The staff is friendly & helpful. The accommodation is spotless & comfortable. Highly recommended staying here!
AYHAN
Fully equipped kitchen.
Christie
Definitely Recommend!
Amazing little village of cabins within walking distance of Hanmer Springs. We loved our time there!
Morteza
Even though the building is starting to show its age it was well maintained, spotless and had great amenities to compensate.
Alana
Really enjoyed our stay, would definitely stay at again. Would be nice to have option of hot chocolate drinks aswell
Daniel
Easy location to town
Regan
Our stay was great. Had everything we neede including an extra bed that was provided. Clean, warm and comfy and quiet. Close proximity to the village was convenient. Will be back same time next year.
Nick
Awesome private wee cabins. Quiet and well looked after. Great service too, very friendly.
Anna
Chalets are dated but this is made up for by the cleanliness
Marty
Nice units on higher ground with nice views. Close to Town
Kate
Good position, clean and tidy, friendly and helpful staff.
Pauline
Loved the peace and quiet of being in separate chalets rather than having neighbours right next door.
Nicola
Our 2 bedroom chalet was perfect for our family of five. Kids all in own bedroom with 3 x single beds, all with reading lights over the beds. Our room had double bed plus space in wardrobe to store suitcases. Full kitchen with fridge, oven and microwave that we used each day, and very helpful hosts with information and chalet supplies. Newspaper on our doorstep each morning. Highly recommended.
Lotte
Good cooking facilities and fridge.
Wayne
Very pleasant all around.
The four star rating is due to the uncomfortable bed which was a little rocky. The mattress was hard. The sheets were a little rough.
The four star rating is due to the uncomfortable bed which was a little rocky. The mattress was hard. The sheets were a little rough.
Paul
Very good value for money
Catherine
Lovely quiet site. View was amazing. Great service. The only down side was the water pressure in the shower was very low.
Rex
Highly recommend
David
I loved that you where left to enjoy your holiday but if anything you need then you just had to ask. You got privacy when needed. Only thing I could fault with the room was the queen bed. Felt more like a double and abit hard. Maybe king beds or a topper added for more comfortable sleep.
Shirley
Very nice and warm
Christine
Lots of kitchen cooking facilities, utensils and things that were useful
Ashley
Excellent place to stay.
Friendly management and staff.
Quite and clean
Friendly management and staff.
Quite and clean
Karyn
Top Spot
A really lovely place to stay. We stayed in the one bedroom unit. It was spacious and we could have easily stayed for a week. Would recommend. It was a nice distance from town for a walk down for dinner.
Alan
Excellent place to stay
Rachel
Perfect all round
Very handy to town
Very handy to town
Zhen
Nice and clean stand alone unit. Very friendly services. 👍 Highly recommended
Kerry
Lovely little private cabin in a beautiful setting.
Geraldine
Andrew was an excellent host and very considerate of our privacy and enjoyment of our stay. We had one small issue which he resolved immediately. Our chalet was well-equipped and comfortable. We highly recommend The Chalets Motel
Gary
Great place to stay
Garry
A good property for space and privacy but comfort was difficult because the panel heaters were not up to the job. The unit was cold when we arrived, it appeared the heaters were only just turned on even though we arrived at the time we had advised. That first day we never warmed up. Why don't the owners install heat pumps. Otherwise good.
Zhen
Very nice an quite location
Charlotte
Great family stay
Had a great 3 night stay here over New Years. The cabin was very clean and tidy, with a full kitchen so we were able to self cater (very handy on a family holiday). The rooms were spacious and clean, and just a short walk to the hot pools. Could not have been happier here.
Matthew De
Amazing place friendly staff
Richard
Hanmer Hideaway
A very pleasant place to stay. Friendly welcome. Beds very comfortable. Separate chalets very cosy. Pleasant green area in front- ideal as a play area for children. Requires a walk up a steep hill from town.
Tiare Taina
Property was perfect
Verified traveler
Love the units are all separated. Dated but clean tidy nice place to relax.
Verified traveler
The chalet was nice being apart from each other. Rooms a good size and a great view from the lounge.
Shower was lacking in pressure but owners are repiping this winter.
Shower was lacking in pressure but owners are repiping this winter.
Verified traveler
Unit was great, stand alone with plenty of room and close to centre of town. Enjoyed the spa bath and newspaper.
Verified traveler
Fantastic clean little chalets with everything that you need. Clean beds. Single beds were great, queen bed way too soft.
Lisa
Fantastic place.
Chalets are great - separate so don't feel like in a motel environment.
Lovely trees and birdlife.
Chalets are great - separate so don't feel like in a motel environment.
Lovely trees and birdlife.
Jennie
The chalet was incredibly clean and tidy. Staff were friendly and welcoming. I had asked for an easy access unit for my mum who has trouble walking and they couldnt have been more helpful. The site was quiet and peaceful yet still only a few minutes from town. Would highly recommend.
Antony
Home away from Home
Great Spot, lovely View, Comfortable friendly staff.
Verified traveler
A wonderful location - conveniently close to village centre but also calm and private. Cosy and comfortable chalet with everything we needed.
John
We had an excellent stay in Chalet 6. The room was exceptionally clean in every respect, very well maintained and furnished. Nothing a problem for host. Walking distance to shops and pools but quiet and off the main strip. Strongly recommend a stay.
Kai
Independent entry and full amenities are awesome.
The water pressure is too big on faucet and too little in shower.
Cold water pressure in kitchen too small
The water pressure is too big on faucet and too little in shower.
Cold water pressure in kitchen too small
Lorraine
Clean tidy rooms, well services for towels etc. Spa looked good but we didn't use it. Handy to town and pools. Would visit again.
Mary
Liked the convenient and quiet location. Good amenities and stand alone chalets.
Unfortunately the driveway was graded while we were there making it very slippery and a little muddy to walk on. did understand this was supposed to be carried out months earlier but Covid 19 interrupted this.
Unfortunately the driveway was graded while we were there making it very slippery and a little muddy to walk on. did understand this was supposed to be carried out months earlier but Covid 19 interrupted this.
Verified traveler
Really happy for thankyou for the lovely pleasent stay
Verified traveler
Quaint lodge that is exceptionally clean with immaculate grounds.
Verified traveler
Beautiful chalet very cozy.
Bed was not comfortable
Bed was not comfortable
DarrellDawn
The owners were friendly and welcoming. They allowed us to store our luggage long before the checkin time and long after the checkout time.
We were provided with a booklet that they had prepared which highlighted all the activities in the area.
The chalets were very clean and the towel service exchange was unique and clever. We didn't need as much room servicing as they offered and our wishes were respected. We had the impression and affirmation by the owners that they would do anything they could do to assist us...but if we wanted to be alone, that too was OK.
Our thanks to the Chalets Motel people for their part in our excellent stay in Hanmer Springs. We would highly recommend this proprerty and would stay here in a heartbeat if we ever came back.
We were provided with a booklet that they had prepared which highlighted all the activities in the area.
The chalets were very clean and the towel service exchange was unique and clever. We didn't need as much room servicing as they offered and our wishes were respected. We had the impression and affirmation by the owners that they would do anything they could do to assist us...but if we wanted to be alone, that too was OK.
Our thanks to the Chalets Motel people for their part in our excellent stay in Hanmer Springs. We would highly recommend this proprerty and would stay here in a heartbeat if we ever came back.
Verified traveler
The chalets were so clean and tidy. Wonderful location and very friendly service.
Kelly
The peaceful tranquility of the chalets is 2nd to none in hanmer. But only 200 metres from centre of town.
Verified traveler
I will recommend this motel to my friends and my family, if they have a plan to visit Hanmer Springs
Verified traveler
Enjoyed staying in a chalet. Wonderful views of the mountains and the sunset. Great service from the hosts.
Verified traveler
Very peaceful, beautiful setting. Friendly management
Verified traveler
Nice chalet with friendly staff and good view. Very clean and presented well.
Verified traveler
Close to town. Free DVDs in the office! Laundry facilities provided - with outdoor lines! Friendly owner. Clean, tidy, spacious chalets and each one private with lovely views. Highly recommend!
Verified traveler
We liked that it was a separate quiet cottage but felt very deceived. We did not have a nice porch or spa and sliding glass doors shown on the charming newer cottage as shown. We had an old blah plain cottage with uncomfortable pillows and worn out mattress.
There were no amenities on site. Instant coffee was provided.
They charge for spa towels to take to the springs.
We certainly would NOT rate this any where near 9.3! We rate it 5 for my disappointed husband and maybe 6 for me. Not at all what we expected.
There were no amenities on site. Instant coffee was provided.
They charge for spa towels to take to the springs.
We certainly would NOT rate this any where near 9.3! We rate it 5 for my disappointed husband and maybe 6 for me. Not at all what we expected.
Verified traveler
Fits our family of 5 so perfectly. Wonderfully private and easy walk to the village
Verified traveler
The comfortable room.electric blankets,magnificent view,the sun streaming in ,walking distance to town
Verified traveler
Individual units (so not adjoining), let you think you were staying in a house. Your own space. Carpark right beside, lovely entrance, views into green space, not into a wall of another property and walking distance to town.
Verified traveler
Relatively quiet and peaceful and away from the hustle and bustle.
Verified traveler
I liked the privacy, the amenities and the position. The chalet had everything required for independent short stay.
Verified traveler
Best nights sleep had all holiday! Chalet up to usual standard of clean.Well done …... Gardens could do with a bit of weeding though.
Verified traveler
All great thanks. Friendly staff lovely cabin, great location. Would stay again
Paula
Beautiful Chalet
Fantastic location, the chalet was perfect, clean and tidy with great service.
Verified traveler
Very cute and cosy. Comfortable and clean. The water pressure was awful but overall we loved it :)
Mark
Warm, cosy, private, walking distance to town.
Just far enough out of town to be cosy and quiet but still only a easy 5min walk into town. Cosy warm, private, spacious. Only issue we had was the shower had mold in it that came off with a wipe that had not been cleaned but would gladly stay again.
Verified traveler
Stand alone units , quiet, Clean, comfortable. Very homely. Good and simple tv and sky operation. Comfy bed
Verified traveler
Gorgeous place to stay. Really enjoyed time in the spa and the lovely decor. Would happily have a do over :)
Gavin
Quiet clean chalet, well equipped, loved the spa bath in no 10.. very respectful manager, if returning to Hamner will book here again .. hopefully when not raining ! Thanks
Verified traveler
Privacy - lots of space around chalet. Comfortable and homely
ken
Fantastic place
Everything was 5 star, immaculately clean, extremely comfortable. We would recommend it to anyone and we certainly will be back.
Abbie
It was lovely to have a whole cabin to ones self, rather than a unit in a big building.
The property is well set out to allow for privacy of each cabin.
The property is well set out to allow for privacy of each cabin.
martin
great place to stay
its in a great location and in a great condition
Verified traveler
The privacy and peacefulness. Complimentary paper dropped at the door of a morning a place for rest and relaxation. One of very few places we have stayed with a clothesline to dry cloths.
Verified traveler
Great location with kids. Open areas and nice views.
Verified traveler
Quiet, close to the town and pools. Separate chalet means you can park next to the room and come and go as you please. Very helpful staff. Would recommend to others and would stay again.
Verified traveler
Comfortable, private and enjoyable stay. Good spa bath, perfect for a rainy day
Maiya
Beautiful chalets located on the hill - really picturesque!! Cottage is fully equipped- we’ve found everything whatever we needed and even more! We!ve just regret we can’t stay here more...
i’d recommend this place to everyone to enjoy s view a comfort and service!
i’d recommend this place to everyone to enjoy s view a comfort and service!
Verified traveler
Nice spacious chalet with peaceful views & outside area, unfortunately the first night we stayed the neighbours were having a party.
Matthew
We really enjoyed our stay at the Chalets - the rooms had everything we'd need; the location is close to the shops and the hosts are very friendly and helpful. We are keen to go back!
Suzy
Beautiful Hanmer at its best
We went on holiday with my parents for New Year. Very impressed with how clean the chalet was, very quiet & each chalet had it's own privacy, comfy beds, amazing views. Our wee daughter loved the trampoline & swing! The only slightly disappointing thing was the unpleasant smell everytime we opened the fridge (mentioned to staff upon leaving) this however hasn't put us off coming back again! Thank you
Verified traveler
Awesome place, nice to be in individual units so kids don’t have to be too quiet. Lovely owner happy to help
Location & surroundings
The Chalets Motel
56 Jacks Pass Road, Hanmer Springs, New Zealand
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The Chalets Motel
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