Hôtel Jouet

France , Rennes
PLELAN-LE-GRAND, 1 Lieu Dit Hotel Jouet
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20 reviews shown

8/10

Excellent

05 May 2019

Verified traveler

Peaceful location. Relaxing spot

Leisure Family

10/10

Exceptional

17 Feb 2019

Mom+6yrs

I lover the place, very, very beautiful. But staff don't speak english much. But the place it fantastic, it is so beautiful cover in snow breakfast and dinner are all inclusive, I didn't know until I find the place to eat . You need to mark advance booking, that all. If receptionist can information me that... I give 100% recommend but from my struggles it now 98% lol cuz the place is amazing. PS it very big. Food is very authentic not tourist style

Leisure Family

10/10

Exceptional

07 Jan 2019

Verified traveler

It was an incredible winter wonderland. Enjoyed our stay very much.

4/10

Poor

30 Jul 2017

JDSAVS

Disappointed

From outside the hotel looks grand and impressive, but once you enter it becomes the opposite. The room was musty and had the most uncomfortable bed I have slept on. The shower barely worked and there were cobwebs along the base of the bed and on the ceiling. Don't get me started on the restaurants. Terrible food. Inedible to be honest. I love all styles of Japanese food and have no food issues whatsoever, this food was straight up prison food at best. I would highly recommend avoiding this hotel if you can, especially at the price they charged.

I will end on the one good note - the staff were kind, courteous and attentive the entire time.

10/10

Exceptional

06 May 2017

toti

The location is a100% perfect

Splendid nature n you can rich the Japanese sea only by 90 mn driving.

4/10

Poor

06 Apr 2017

Peter

I wanted to enjoy this family focussed stay but...

What I had hoped for in a first time snow stay with 2 young kids turned out to be rather disappointing. I had worked at Big White in BC Canada for a season and saw what a customer service oriented, family friendly resort experience was. This however was a disappointment the moment we left the check-in desk as that's where the only English was... There was nobody willing to speak English and there was no English signage, one outdated English menu, no English rental forms and time and time again we got overlooked only to have 'locals' looked after due to the lack of confidence from staff to attempt to communicate with us. I respect that we were in Japan and that it was their territory but we felt excluded, lost and confused. Eg: lined up for 20 min at the only lunch option only to be told there's a desk with a form (all Japanese!) that we had to put our names on... The actual snow was slushy and half the resort closed and only a couple of chairs spinning. Ended up leaving after just one night. Fortunately my 1 & 3 yr old kids didn't grasp any of this and did have a great time playing in the snow. We captured a few happy snaps but it certainly was nowhere near the experience of a REAL family focussed resort like Big White which is what I had hoped to share in Japan with the kids... If you're willing to learn Japanese for your trip, sure, give it a go but if not, stay away. It's outdated and not customer friendly. I will NOT recommend this to anyone who doesn't speak Japanese.

Family

8/10

Excellent

26 Feb 2017

Verified traveler

Hassle free

Super convenient with easy equipment and locker rental within the hotel compound. Staff speak very limited English though.

Family

10/10

Exceptional

10 Jan 2017

Clement

Absolutely amazing for ski season

I really enjoyed it and so did the boys, on Sen was there massage service was top notch lots of choices with food! Friendly people and authentic! Not touristy at all!

Family

4/10

Poor

02 Jan 2017

Verified traveler

Very dated, smells damp and mouldy. Food wasn't great. Very convenient for skiing, as you're right on the hill.

6/10

Pleasant

29 Dec 2016

Verified traveler

So so for skiing

Not so good
The ski rental and lift pass rental are not in one place you need to queue again and it's very far apart from each other

Family

8/10

Excellent

30 Dec 2019

Verified traveler

我喜歡住宿附近就是雪場,可惜今年到12月尾還沒下雪,有點可惜,看過圖片和他人經驗,下雪會很美. 另外就是內部裝修很有歐陸風格,很有特色

Leisure Self

6/10

Pleasant

06 Aug 2019

たんたん

スタッフの方たちは、皆さん対応が良かったですが、
部屋に羽アリが出て殺虫剤を貰いました。

Friends_and_family Family

6/10

Pleasant

02 Aug 2019

Verified traveler

連泊でしたが、タオルと浴衣の交換がされてなく残念でした。

Partner

4/10

Poor

05 May 2019

HASHIMOTO

期待以上のひどさ

期待は底辺からのスタートでした。
駐車場の案内はいいかげん
部屋は埃だらけ（特にベットの下、布団を和室に敷くと丸見え）
大浴場のエアコンは何年ものだろうと驚くほどの埃
できればどこかに買収してもらった方がいいホテルになるのでは？とさえ思いました

Family

6/10

Pleasant

05 May 2019

HIROKI

おおむね良好！

GWに宿泊しました。
細かいことは気にしないでEnjoyしましょう！！

Family

8/10

Excellent

24 Feb 2019

Verified traveler

税およびサービス料: 7,122 円

高すぎませんか？
これは、ホテルに支払う料金ではないですよね？
今回の一番の不満足点です。

Leisure Self

4/10

Poor

04 Feb 2019

Ｐｉｅちゃん

スキーに行った。フロント・夕食予約・クローク・レンタルなどの場所の配置が良くない。人が無秩序に右往左往する状態で非常に疲れる。リフトの割引券について聞くと『スキー場と経営母体が違うから何もない』等々こちらが『えっ？』と思う反応をするフロントの人もいる。白馬のグリーンプラザはこんなことはなかったから、がっかりした。上越では一流なのだから、もっとビシッとして欲しいと思う。

8/10

Excellent

08 Jan 2019

Chia-Lin

以這樣的費用自助餐太簡單

床墊太老舊

Family

2/10

Poor

31 Dec 2018

taro

金返せ～

チェックインに30分以上並んだあげく、部屋に入れず、待ちぼうけ
入った時間は17時
部屋はくずごみがあり
掃除機かけてない状態でした
食事も30分近く並んでやっと入れる始末
冷めたご飯やなれないバイト君
ホテル内での貸しスキーも1時間の行列
クロークも行列
とにかく行列しに行った旅でした
金返せ～❗

Family

6/10

Pleasant

27 Aug 2018

ロイヤルアフェア

プールやゴーカートまで歩いて行けるホテルで子供連れには最高裁だけど、部屋や廊下は古く少し臭いも気になる