Hotel River

4/10

Poor

23 Apr 2026

Kristi

The bottom line is, the room and view on the 5 th floor was very nice, however it quickly turned into a nightmare.
A roach showed up on the bed, and then it scattered. We contacted the front desk and they acted as if it wasn’t a big deal. “Well we can send security up there to get it”…
We were then moved to the 3rd floor with a terrible view and a completely “section 8” type looking room.
The hotel customer service should be ashamed of themselves. We were not offered anything for our inconvenience.
Nobody wants to sleep in a room with a roach, and they tried to blame it on us for the roach being in the room.
Lastly for our trouble, they tried to offer us a free breakfast.
I’ll never stay here again, I’d rather spend the night in a storage unit than stay at this place!!

Friends

4/10

Poor

19 Apr 2026

Timothy

The room was in need of lots of repairs lighting was poor in the bathroom

Partner

4/10

Poor

17 Apr 2026

James

No useful comments are merited. The staff was helpful but the facility was not worth the price

Friends_and_family Family

6/10

Pleasant

16 Apr 2026

Catherine

The property is being renovated so there are very limited amenities. The staff are super helpful, friendly and professional. We stayed in a building adjacent to the building where the reception is. The building was old and obviously in need of an upgrade but room and bathroom were clean. Location on the River Walk is super.

Partner

6/10

Pleasant

16 Apr 2026

Rodney

The hotel was under some well needed renovations when we arrived, looks like they were doing a new pool area. The hotel hallways showed signs of neglect, beat up walls, and worn carpets.My big gripe was the A/C in the room was not adequate, the room was hot as they all face the setting sun.They staff did send up a maintenance guy to look at the issue , they said they would let us change rooms but we declined, we just went out for the evening. Luckily I had 3 little fans I took on the cruise with us to add a lil comfort,
The valet people were good to us.I will not stay at this property again.

Partner

6/10

Pleasant

14 Apr 2026

Stefanie

Under construction, I wish I would have known before booking, had to pay for amenities they didn’t have

4/10

Poor

13 Apr 2026

Julie

Location is good- 1.7M to Hyde park. River view couldn't be seen through cloudy nasty film on sliders, sliders stuck and not working properly. Listen to bells chime at church all night long on the hour. Under construction so currently noisy. Room okay but has been worn hard. Fridge and safe helpful.

Partner

10/10

Exceptional

12 Apr 2026

Juan

Good location with a good price!

Self

4/10

Poor

11 Apr 2026

Kristin

Not what I expected for almost $300 a night
Staff was friendly but couldn’t get a straight answer out of anyone regarding where/what we could use our $30/day credit on. The “restaurant” was open limited hours breakfast was premade items heated up in an air fryer, no ice machine on any floor. Room was a dump! Walls were paper thin, could hear other guests talking, etc, mattress felt like it had a sink hole in the middle. Room was suppose to accommodate 4 people but there were only 2 bath towels. Bathroom was small, clean but not nice looking. Wasn’t informed until day of check in that pool was closed and entire place was under renovation. No discount was offered.
Truly disappointing experience given we were there for accepted students day at Univ of Tampa. Hotel was walking distance to campus but will never stay there again.

Family_with_children

10/10

Exceptional

10 Apr 2026

Kelly

Great

8/10

Excellent

09 Apr 2026

Louis

Did not try breakfast

10/10

Exceptional

09 Apr 2026

Gina

Perfect location. Clean Room. Walking distance from some of Tampa's best.

Partner

2/10

Poor

09 Apr 2026

Holly

By far the worst hotel experience in my 31 years of life.
Biggest waste of $200- HUGE RIP OFF. Less than a week before our stay we were notified that the pool, both bars, and restaurant would be closed for renovations. Unfortunately they only took $25 off the price for us, making the stay now $198. Expedia didn’t give me the option to cancel the stay.
We got to the room and it stunk and there were huge stains on the couch. One that looked like urine and the other looked like blood. There was also tons of hair and dirt all in the carpet. We went down to complain but didn’t even need to say much. the front desk guy seemed used to just moving people to other rooms based on how quickly he upgraded us to a suite with very little convincing.
We were upgraded to suite but it was just as filthy.
Bugs crawling in tub, large yellow stain on sheets, suspicious brown stain on box spring. Weird smell.
When attempting to sleep, the fitted sheet kept coming off of the mattress which was horrifying with how filthy everything was. But despite the filth, sleep was impossible due to noisy church bells chiming all night and the sounds of what I think were cars thumping over the nearby bridge.
It was a $200 stay that had the cleanliness of a pay-by-the-hour motel.

Partner

2/10

Poor

08 Apr 2026

Sophia

We chose this expecting a Hilton and was gravely disappointed. My list... there was mold in our shower and shower curtain, the rugs were torn throughout the room, our tub didn't drain, the bathroom door was swollen and handle broken so we got trapped in the bathroom every time we used it, the main door on the other hand wouldn't close unless we slammed it. Our coffee machine was broken, the replacement was just dropped off in our room but the broken one was left connected.
Front desk acted sooooo surprised with all the complaints. We were there 2 nights, 2 days. on the second day we went for breakfast with a very limited menu. turns out they were shutting down to remodel. This was NOWHERE to be mentioned yet they charged FULL PRICE comparable to the other Hilton one block over. We went to check out UTampa and this was the worst hotel experience! Gross

Family

4/10

Poor

07 Apr 2026

P David

We did not know the hotel was under construction/ renovation!!
Restaurant Closed / Pool Closed & Access to the River Walk closed!!!

Partner

6/10

Pleasant

07 Apr 2026

LaShonda

Room was dated requested room with river view was put on river side only to see top of a roof

Partner

2/10

Poor

07 Apr 2026

Alison

Checked in, got to my room and checked right out.
Property under renovation. No amenities. I felt unsafe.

Self

6/10

Pleasant

07 Apr 2026

Karin

The hotels.com did not mention that the hotel is undergoing extensive renovations. There is no restaurant or bar. It also didn’t state that parking is $44 for valet parking. It looked like the regular garage is closed.

Partner

10/10

Exceptional

06 Apr 2026

Joseph

Great stay in downtown Tampa

2/10

Poor

05 Apr 2026

Christopher

Pass on this

10/10

Exceptional

05 Apr 2026

Tabitha

Great stay and location for coming home to see a lightning game. Construction didnot interfere with too much.

Family_with_children

6/10

Pleasant

05 Apr 2026

Ashley

.

4/10

Poor

05 Apr 2026

Sandra

This hotel is under renovation. The pool was drained. You could go next door to the Aloft and use their pool. It was crowded and is small, but did the job. The restaurant bar they spoke of had a wood plywood piece of wood as the bar. The hallways had ironing boards and miscellaneous furniture in it. The carpet is coming up. The rooms are old. Walls just drywall. This definitely was not the atmosphere we were looking for, we checked out a day early.
The staff was very helpful and kind.

Family

2/10

Poor

05 Apr 2026

Ayana

Under renovation with no warning or compensation

6/10

Pleasant

03 Apr 2026

Patrisha

Parking was terrible. Couldn't locate the self parking lot that is apparently within a couple of BLOCKS of the hotel so we had no choice but use the overpriced valet parking. Very nice valet guys, though. Had no idea the hotel is undergoing major renovations so we were walking through construction to get to/from our room. The term \"lipstick on a pig\" describes our room. Also, the street noise was horrible. Don't do \"city view\" if you can avoid it. Staff overall were very friendly. Beds were ok. Towels were decent. Should have just stayed outside of the city for a lower rate.

Family_with_children

4/10

Poor

02 Apr 2026

Derek

I didn’t eat breakfast but did have dinner at their restaurant and it was subpar in my opinion. The hotel felt outdated, really old rickety elevator, and just didn’t ha

2/10

Poor

02 Apr 2026

Patrick

Staff was great. Hotel was under construction. No pool, no onsite restaurant. 4 star cost, 1 star hotel

Friends_and_family Friends

4/10

Poor

02 Apr 2026

Jeremy

The hotel is now under major construction, which I was not notified about prior to my arrival. Check-in was a disaster as the internet kept going down so they couldn’t check me into a room. It took 3 hours to get them back up and running. All amenities were closed, halls were crowded with all of the swaps of old and new furniture. The room I had was very outdated & rundown, even the balcony chair(s) were missing. Staff offered me a free breakfast voucher, but a discount on the room is truly what should have been given. This is a Hilton property, but felt like an oversized motel.

Business Self

10/10

Exceptional

01 Apr 2026

Janessa

The location, pool, restaurant and price make this an excellent choice!

Family

2/10

Poor

31 Mar 2026

Jonathan

The first couple nights were fine. The pool and pool bar were fun, the proximity to the Riverwalk was great. On the third morning, we woke up to find that the hotel was starting a renovation project. The lobby was cleared, the pool was drained, and there were construction workers and machines everywhere. Nobody warned us that this was coming. We had planned to enjoy our last full day at the pool and instead had to spend a couple hours arguing with Hilton to get compensated, which was unsuccessful. None of the hotel employees seemed to care that everyone was majorly inconvenienced. We ended up having to switch to another hotel for our last night. Sadly, I would never go back here.

Partner

6/10

Pleasant

31 Mar 2026

Kevin

This property is preparing to undergo renovation. I would not stay here. It felt more like a motel than a Hilton owned hotel. Pool staff lack hospitality skills.

Self

10/10

Exceptional

29 Mar 2026

Alec

Great

Partner

2/10

Poor

29 Mar 2026

Kimberly

There was no airport shuttle like Expedia page says, very misleading. Bathrooms need updating, mold. No vent. Lobby in middle of remodel. No wash cloths. But this was on Riverwalk, great location.

Family_with_children

8/10

Excellent

29 Mar 2026

Alexia

Hotel was in a good spot. Right on the river and walking distance to a few different things. It’s valet parking only. Which is $44 and you can’t go back to your car if you leave something in it. They have to pull it back upfront for you. There’s garage parking around the hotel for $18-$22 within walking distance. Hotel could use some upgrades, you can tell the building is older. Overall good stay.

4/10

Poor

29 Mar 2026

Shari

Hotel Tampa Riverwalk has an amazing location… and that’s about where the positives stop.

The rooms feel very outdated — worn carpets, chipped paint, tired furniture, and bathrooms that are overdue for a full refresh. It honestly feels like the hotel hasn’t been touched in years.

Service didn’t help the experience either. We requested basic housekeeping items multiple times and never received them, ending up hunting down supplies ourselves.

If you only care about being in the heart of the Riverwalk, it works. If you care about the actual hotel… manage expectations.

Partner

6/10

Pleasant

28 Mar 2026

Jennifer

Room did not feel clean. Floor dirty. Room felt run down. Bartender at main bar was so not helpful or welcoming. Couldn’t make any drinks because “the bar was closing permanently a couple days later”. Great location is the best I can say!

6/10

Pleasant

28 Mar 2026

kent

OK

Partner

10/10

Exceptional

28 Mar 2026

Elizabeth

Clean room, staff, bar

4/10

Poor

27 Mar 2026

Marc

Room was outdated and not that clean. Windows were dirty and carpet. Bathroom was also needing to be cleaner and was outdated.

Business

8/10

Excellent

26 Mar 2026

Dawn

I had a child in the next room that was nonstop for over 5 hours. I asked to move my room, and I felt that the woman who was working the night shift was completely unsympathetic to my situation. I was speaking to someone else, and she injected herself into our conversation. I would only want people to know that this is a hotel that caters to families, that is ok. I just don't need the manager stating that my needs are also not important.

Self

10/10

Exceptional

25 Mar 2026

Carrie

Poolside seating was good.

Family

8/10

Excellent

24 Mar 2026

Martin

Pool side bar staff were rude

10/10

Exceptional

24 Mar 2026

Bart

staff was good

Self

8/10

Excellent

24 Mar 2026

david

Hotel itself is dated,no room service . Veiws from balcony the staff and location saved the day. The food at the restaurant was better than expected and the pool bar is a great time .with live music on pool deck or dj made for good evenings. Walkable to downtown parks and bars

8/10

Excellent

23 Mar 2026

Ronald

Floor was sandy. Don't recommend staying on first floor as the tile floor is noisy when carts go past the room.

Self

10/10

Exceptional

22 Mar 2026

Laurie

Amazing place

8/10

Excellent

22 Mar 2026

Janice

The hotel is partially updated but bathrooms need renovation. The bed is comfy. Everything was clean.

Friends_and_family Family

2/10

Poor

21 Mar 2026

Jason

Room and pull out bed that was supposed to be used for my service animal was completely disgusting and stained. Horrible ac and when asked for a fix or to switch rooms, someone came up and had zero affect on the temp. No new room.

Pet

6/10

Pleasant

21 Mar 2026

Martin

The staff were friendly and pleasant. Unfortunately the property is in dire need of fixing and upgrading. Our room had wet carpet from the leaking Air-conditioner, the inner curtains of the room were missing and the main curtain wouldn't close completely. The beds were decent and the linens were clean. The hotel restaurant was good and decently priced.

Family

4/10

Poor

18 Mar 2026

Steven

Room was cold. Heater would not heat up past 70°. In room Coffee service was terrible. Had to change rooms because first room smelled of cigarette smoke. Hotel restaurant was less than average. In room sofa was stained. Carpets leading into most rooms elevator were severely frayed.

Partner

10/10

Exceptional

18 Mar 2026

Dan

Balcony was nice to have and sitting on the river with morning coffee. The bathroom could use some extra cleaning and updating but the bed was comfortable and quiet stay.

Partner

6/10

Pleasant

17 Mar 2026

William Charles

We were there over St Pattys weekend and the bar definitely could’ve been open earlier!!! Everyone was waiting that day for a long time because we were all watching the festivities early! Also one of the inside bartenders was incredibly rude. On the other hand, another one was exceptional. I wish I could remember her name

Family

10/10

Exceptional

17 Mar 2026

Dominick

Great value, excellent location, very attentive and friendly lobby staff. Def stay again

6/10

Pleasant

17 Mar 2026

Gerson

It could be better

6/10

Pleasant

16 Mar 2026

Kat

I felt parking fees of $45 was a bit steep. Additionally, they have a hidden amenities/resort fee of $25 a night which I felt was dishonest and poorly communicated. A heads up, you can use the $25 as a credit at the hotel restaurant or bar, otherwise you will lose it. There is no room service or vending machines so you are pretty much trapped into dining, drinking, or snacking socially in these areas if you do not wish to leave the hotel. The rooms are pretty old and not very clean, the carpet felt damp and kind of sticky. The A/C was not working properly throughout the trip so I had pretty poor sleep. The outdoor pool was very refreshing, though they have the music very loud all day so it’s not so relaxing. It is open to the public so anyone can just stroll in. There is a bar poolside which is neat and the hotel is right on the Riverwalk. Very pretty views on the riverside of the hotel if you are able to get a balcony room higher up. The riverwalk leads to many restaurants and cool spots, I mostly walked throughout my trip. I appreciated the front desk staff, the operations manager held my suitcase for a few hours on my last day so I could get out and do things without having to haul it around.

Self

10/10

Exceptional

16 Mar 2026

Carla

Great service, they took care of my luggage and I fell safe alone

Self

6/10

Pleasant

16 Mar 2026

Deborah

Valet could use a little more ability to converse and help with loading and unloading. Instead of always running back to their phones I tip 5$ or more for each interaction and it didn’t seem like they were at work for their positions. They were nice don’t get me wrong just not attentive to customers. Restaurant understaffed. But waitress extremely good at her job. Didn’t feel welcomed when arrive in side. Seem to have to ask front desk questions they should have already put forth effort to do. Wasn’t a long stay There was one gentleman that went beyond his usual job to help with my items up to room. I believe he was a higher up guy. Very nice. Made my day No carts were available Over good stay ?

6/10

Pleasant

15 Mar 2026

David

Bathroom and walls a little dingy

Friends

6/10

Pleasant

15 Mar 2026

Kasim

yes

Partner

6/10

Pleasant

15 Mar 2026

MILLIE

No food available time of check in 2;30

Self

6/10

Pleasant

14 Mar 2026

Sam

The hotel needs updating like many reviews have said. Ac wasn’t working and they sent a tech up and it was working a little better. Stayed one night before we went to Clearwater- view was great. Hotel was fine for the night- wouldn’t stay for an extended trip.

Family_with_children

10/10

Exceptional

13 Mar 2026

Veronica

Yes

Partner

8/10

Excellent

13 Mar 2026

Hugo

Rooms and porch was very nice

6/10

Pleasant

13 Mar 2026

Karen

The rooms smelled moldy and the bathrooms were dirty.

6/10

Pleasant

13 Mar 2026

Firoza

The pool was nice on the Riverwalk. However, the outside main entrance to the hotel had a sewage type smell (maybe from the river). There was not enough towels in the bathroom and it needed upgrading. It seemed like the kitchen exhaust was exhausting to the 5th floor so I smelled fried food. I actually thought the hotel was a little dingy.

Family

8/10

Excellent

13 Mar 2026

James

Thanks

Business

10/10

Exceptional

12 Mar 2026

Kelly

Lorenzo is amazing!! He was super helpful, quick check in and excellent customer service

2/10

Poor

11 Mar 2026

Lorraine

Staff was rude except one guy at breakfast black guy

Friends

4/10

Poor

10 Mar 2026

Thomas

This appears to be a budget hotel that once was a Hilton property that needs a major restoration. A very tired hotel. Very disappointed that Expedia even had it as a choice. The red flag was that it didn't have a brand name so no standards to meet. Best attribute were the Valet outside who were very happy to meet you but inside the opposite was true.

Family

10/10

Exceptional

10 Mar 2026

Megan

Great location, down the block from the convention center for a volleyball tournament. Beautiful walk to the convention center every morning.

4/10

Poor

09 Mar 2026

AMBER

No pool towels available on multiple days, bed sheets did not fit the bed and would come off every night, asked for more room towels and shampoo but never received them. Carpet in the room was dirty and never vacuumed the 4 nights we were there, bathtub would not drain when taking a shower.

Family

4/10

Poor

09 Mar 2026

David

Poolside seating limited and some chairs broke

Friends

6/10

Pleasant

08 Mar 2026

Gerald

Yes. Couldve used more lounge chairs.

Family_with_children

4/10

Poor

08 Mar 2026

Rebecca

For the

6/10

Pleasant

08 Mar 2026

Megan

Hallway smelled so bad they never really cleaned rooms never gave shampoo conditioner toilet paper or refreshed coffee maker setup never vacuumed.

Pool was small but ok

10/10

Exceptional

07 Mar 2026

Marianne

Thoroughly enjoyed my time at Hotel Tampa Riverwalk. The staff were first class thank you for making my time with you memorable.

Self

2/10

Poor

06 Mar 2026

Christopher

Dirty. Out dated

Self

8/10

Excellent

06 Mar 2026

Jim

the place is in an excellent location. It does need some upgrading but it was clean and everything worked well. I would definitely stay there again.

Partner

8/10

Excellent

06 Mar 2026

Jeffrey

Safe and convenient

Self

8/10

Excellent

04 Mar 2026

Andrea

The pool is decent and right on the Riverwalk, which was very convenient. It gets great sun there. There’s a nice pool bar. The drinks are a little pricey for what they are. The beds are definitely not equipped to hold a man and a woman without sleeping basically arm to arm they’re probably full beds not queens. staff was friendly and attentive.

Family_with_children

10/10

Exceptional

04 Mar 2026

Thomas

Clean room great location

Partner

10/10

Exceptional

03 Mar 2026

Dawn

Room was good, only thing was the air conditioning was a little warm.

Partner

2/10

Poor

03 Mar 2026

Craig

The hotel is a dump. Dirty, stains and marks on the walls. The pictures on hotels.com are not accurate to the condition of it

10/10

Exceptional

02 Mar 2026

Lawrence

I had an overall great stay @ Tampa Riverwalk ! I would stay there again .

Self

10/10

Exceptional

02 Mar 2026

Thomas

Great location

6/10

Pleasant

28 Feb 2026

Tina

Old, over priced

10/10

Exceptional

27 Feb 2026

Shiloh

Convenient to port.

8/10

Excellent

27 Feb 2026

William

Staff were accommodating

Partner

6/10

Pleasant

27 Feb 2026

Maureen

My stay at hotel Tampa riverwalk was underwhelming. The bathroom was filthy and outdated, the room was hot and musty, the view that I paid extra for was of the roof of the ballroom and I encountered a handful of problems during my stay. I had book (and paid extra per day) a wheel in accessible shower room with a river view. When I checked in they told me that I did not book a river view and that I booked a wheelchair accessible shower room that was currently not available at the moment (4pm is check in time and I arrived at 3:58pm). After some back and forth about the accessibility of the room. They “upgraded” us to a river view with a wheelchair accessible bathroom but it had a tub which was very annoying for my wheelchair bound niece. The river view was of the roof of the conference room and we could barely see the river. My niece that was with me is wheelchair bound and was looking forward to a nice view but couldn’t see anything. At one point during our stay our room keys stopped working. Front desk gave us new keys but that didn’t fix the problem so they had to call for maintenance and said it’ll be about 5-10 minutes. An hour later someone showed up after I went down to the front desk multiple times. They did give us one drink and one breakfast voucher for the wait which was nice but nothing could make up for the hour wasted waiting around for three batteries. Overall the price of the hotel does not match the quality. Not worth it.

Family

2/10

Poor

26 Feb 2026

Madison

The weekend was cold and rainy, we stayed Friday to Monday. The heat did not work in our room. We told staff but nothing was ever done. We asked for extra blankets, we were given 1 for 4 of us. They finally offered to switch us rooms, new room right next door same problem. They gave us space heaters that popped the circuits in the middle of the night. We couldn’t charge phone, watch tv or turn on lights. Our complaints were not taken seriously. They offered us a discount but honestly they should have given a full refund. Such a joke and acted like we were the problem because we are young people. I wouldn’t stay there again and I’m still waiting for phone call from General Manager Luke. Who I try calling and get a person to answer the phone.

Friends

10/10

Exceptional

25 Feb 2026

Langston

Everything was very easy check-in check out communication with front desk

Friends

8/10

Excellent

25 Feb 2026

Joseph

Staff was courteous

Self

6/10

Pleasant

24 Feb 2026

Irving

Staff very nice and courteous. The actual rooms are dated. The gym is run down. Pool is not nice. Lobby is decent chill, and lobby bar was pretty good.

2/10

Poor

23 Feb 2026

Joan

Room was horrible. Checked in and checked out within 30 min

4/10

Poor

23 Feb 2026

Estrella

Room was neglected. Mold, hair, ants and booger were observed. Do not trust the photos as advertised.

Friends

4/10

Poor

21 Feb 2026

Margaret

Hotel Tampa Riverwalk is normally my go to for visiting my daughter at UTampa, but I may be looking elsewhere. Checked into our room and there was an overwhelming smell of pot. I noticed that night that both my sink and shower were barely draining and we were only given 2 towels for 3 guests. First thing the next morning I reported needing towels and the drains and was told someone would handle it. We can back to the room around 5, our room wasn’t clean, there were no extra towels and the drains were still backed up. I asked for towels yet again and nothing. At that point I went downstairs to ask yet again for at least towels because we needed to shower before dinner. Nothing! I finally saw a housekeeping cart and just took my own. They kept claiming they were busy, which I understand, but not providing towels or drains that work is unacceptable.

10/10

Exceptional

20 Feb 2026

Gail

Clean and spacious room
Good bar with a nice view

6/10

Pleasant

19 Feb 2026

Mary

Room was a bit tired and smelled musty. Very loud at night!

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

dave

Great location for experiencing the Riverwalk!

2/10

Poor

18 Feb 2026

Edward

The AC never cooled for my stay and it reached temperature as much as 80°. I asked to even move to another room since maintenance couldn't get it working correctly and they said they were sold out. Secondly, I asked for housekeeping four times on my second day and no one ever showed up. I finally complained for the last time after 5:00 p.m. and they said they were out of towels for the day and all they could give me was a few hand towels. This was the extent of my cleaning for the day that I'd asked for four times.