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Hotel Hacienda Santana
Tijuana · Mexico
Carretera Tecate Ensenada Km 3 781 Colonia MacloviView location
9.4/10Excellent1,000 Reviews
Cleanliness9.6/10 9.6
Service9.4/10 9.4
Comfort9.2/10 9.2
Condition9.4/10 9.4
Neighborhood8.4/10 8.4
Amenities9.0/10 9.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Hotel Hacienda Santana
Located in Tecate, Hotel Hacienda Santana is in the historical district, within a 5-minute drive of Nuestra Senora de Guadalupe Church and Miguel Hidalgo Park. This family-friendly hotel is 23. 2 mi (37. 4 km) from U. S. Consulate General Tijuana and 25. 6 mi (41.
2 km) from CEART Tijuana. Don't miss out on the many recreational opportunities, including an indoor pool, a waterslide, and a fitness center. Additional amenities at this hotel include complimentary wireless Internet access and tour/ticket assistance. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities.
Free self parking is available onsite. Enjoy a meal at Restaurante or snacks in the hotel's coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Stay in one of 71 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and slippers. Conveniences include safes and complimentary bottled water, as well as phones with free local calls.
Show less
Located in Tecate, Hotel Hacienda Santana is in the historical district, within a 5-minute drive of Tecate Border and La Madre Monument. This family-friendly hotel is 27.6 mi (44.5 km) from San Ysidro Border Crossing and 23.2 mi (37.4 km) from U.S. Consulate General Tijuana.
Make yourself at home in one of the 71 air-conditioned rooms featuring heated floors and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Popular amenities
Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
midnight
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
No elevators
Professional property host/manager
Pets allowed
Pet max weight (per pet) in kg is 10
Pet max weight (per pet) in lb is 22
Service animals not allowed
Only dogs and cats are allowed
Maximum number of pets per room 1
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Essential Travel
Essential workers only - NO
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: MXN 2000.00 per accommodation, per night (for stays between 01 May - 30 September)
We have included all charges provided to us by the property.
-
You need to know
- The seasonal pool will be open from April to October.
- One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, mobile payments, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number Licencia Municipal de Operaciones para ejercer actividades mercantiles
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Minimal age
18
-
Optional fees
- Pet fee: MXN 500.00 per pet, per night
- Rollaway bed fee: MXN 900.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Spanish
Nearby attractions
Tecate Border
4.5 km / 2.8 mi
La Madre Monument
4.7 km / 2.9 mi
Jamul Casino
36 km / 22.3 mi
Autonomous University of Baja California
36.4 km / 22.6 mi
Alameda Otay
36.5 km / 22.7 mi
High Performance Center in Tijuana
37.1 km / 23.1 mi
U.S. Consulate General Tijuana
37.4 km / 23.2 mi
Macroplaza Insurgentes
38.3 km / 23.8 mi
World Trade Center Tijuana
38.3 km / 23.8 mi
Parque Morelos
38.3 km / 23.8 mi
El Trompo Interactive Museum Tijuana
38.3 km / 23.8 mi
Tijuana Mexico Temple
39.1 km / 24.3 mi
Chevron Stadium
39.5 km / 24.5 mi
CEART Tijuana
39.8 km / 24.7 mi
Plaza Península Shopping Center
40.1 km / 24.9 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 71
- hotel
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Secure parking
- Laundry service
- Bicycle hire service
- Garden
- Terrace
Show 10 more facilities & services
- Luggage room
- Café
- Restaurant
- Meeting room
- Indoor freshwater pool: 1
- Game room
- Non-smoking establishment
- Minimum check-in age: 18
- Fitness
- Billiards
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SINGLE STANDARDSINGLE • STANDARD • 1 BedroomSGL.ST
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Santana
SINGLE STANDARD
Room photos
6 photosSelect a photo to open the full-screen viewer.
Photo unavailable
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Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SGL.ST
Facilities with extra charge
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM TWO QUEEN BEDSFAMILY ROOM • TWO QUEEN BEDSFAM.2Q
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Santana
FAMILY ROOM TWO QUEEN BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO QUEEN BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2Q
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Santana
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIER KING BEDDOUBLE • PREMIER KING BEDDBL.KG-PE
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Santana
DOUBLE PREMIER KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-PE
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIER NON SMOKINGDOUBLE • PREMIER NON SMOKINGDBL.PE-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Santana
DOUBLE PREMIER NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIER NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.PE-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Santana
TWIN WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE PREMIUM KING BEDDOUBLE • PREMIUM KING BEDDBL.KG-PI
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityHotel Hacienda Santana
DOUBLE PREMIUM KING BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- PREMIUM KING BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-PI
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Hotel Hacienda Santana
100
reviews shown
LINDA
We go every month to the Hacienda and we just love it. Highly recommend
Eliezer
Everything it was excellent
Cynthia
There is no elevator and this is somehow an inconvenience.
Hector
Very nice hotel!
Jesus
The breakfast was great.
Maura
Muy rico el bufet
Tom
Wonderful place to stay. Everything clean and staff very friendly. Wonderful restaurant on the property. Amazing breakfast would definitely stay again.
Maritza
Everything was great! Will definitely be staying there again.
Dalia L
Muy espaciosa el baño me encantó tiene donde secarse el agua todo separado muy bonito pueden estar varias personas en la habitación asiendo algo al mismo tiempo es lo mejor todo separado
Anna
Safe, clean, and convenient location. Highly recommend. Good breakfast options.
Dalia
Me gustó lo amplias las habitaciones tienen todo solo falta un refrigerador y la seguridad de dejar el carro sin ninguna pena la comida del desayuno muy rica
Luis
Perfect
adriana
For the prices they rent the rooms for. They could offer better customer service and cleaner rooms. Overall they need some improvement
Rebecca
If you are in handicap there will be problem with assembly to the pool. And there is limited parking. The house keeping cleaned our rooms daily. The hotel is very secure. There is a gate and at night security.
Jesus
I liked every thing. They are nice and let me check in early.
Justin
This is my favorite Hotel. It has so much to offer. I get the basic room which is perfect for me. It’s simple and very clean and has everything I need. And the bed is amazing. The building itself is like a museum. It’s big and open and full of cool antique furniture and pieces that are interesting and fun to look at. There’s a killer Italian restaurant under the hotel “The Underground” with a nice bar and amazing food. I think the icing on the cake is the back yard area which is like a little ranch. It’s enormous and features an orchard/vineyard in addition to lots of cool and thoughtful native plants and cacti. There’s a little dirt road around the whole back area that I like to walk around to see everything and take it all in. Oh, and there’s a beautiful horse as well. It’s hard to explain all that is going on at this place and they still expanding. This was my third visit and I will come back here for the rest of my life. I never want to leave. Highly recommend!!
Aaron
Really clean
Vanessa
Breakfast is always great
Georgina
Gracias
Norma
I would recommend this Hotel. Great place to stay!
sandra
Muy agusto tranquilo y limpio
Madda
Very nice staff, clean room, felt safe and secure.
Mario
It was decent good
Andres
Very clean place and nice personal work there. Parking lot very good and secure.
Ravella
Clea, safe, delicious breakfast
Jesus
Buena ubicación y limpia
Aaron
Very clean and quiet
wayne
Breakfast was hot and many choices.
Fermin
Did not have the breakfast but I am sure it is.
Fredrick
This was a very good stay. I highly recommend it. I felt very safe and the food was delicious. The staff was very polite and professional
Dawn
Clean room's, quiet and breakfast was delicious
Catalina
It was a great experience staying at this hotel, very clean, great breakfast and the employees very helpful. I highly recommend it.
Juan
Yes
Juan
Clean room verry good parking
Bulmaro
Good
Alex
Good breakfasts
Room good
Jacuzzi bad not enough hot water
Room good
Jacuzzi bad not enough hot water
Ricardo
The hot water was not regulated !!too hot!! No elevator. The staff was great. Good breakfast
Angeles
100 % recomendado
Nancy
It is a lovely hotel. Interior design is charming, and staff is friendly and helpful.
Andres A
None
Cecilia
Todo muy agusto
frank
Nice hotel, clean quiet and great staff.
John
Good location right off Highway 3 and 45 minutes to Valle de Guadalupe. Safe and clean gated property. Nice breakfast and a restaurant located below the property like a wine cellar/cave with good food and service.
Sergio
The hotel is sunder renovation. We expected a room with a tub and did not get it.
becky
Clean room and surrounding area
Jacob Guevara
I love this place, I’ve stayed here multiple times and they are pet friendly
Dave
Very nice room. Staff was wonderful and the shower was excellent. One thing that was missing was a wash cloth.
Jose
Room is cleing great service
Vanessa
Love it here. Everyone’s very friendly and makes us feel super welcome. It’s always so clean which is a huge plus. Can’t wait for their indoor pool to be done.
Juan
THE SHOWER WATER PRESSURE IS LOW
THE INSTALLATION ROOMS THEY USED ONLY ONE SIDE FROM THE WHOLE HOTEL TO ACCOMMODATE GUESTS
THE BREAKFASTS IS POOR POOR
POOL-AND OTHER ACCES DENAIED
THE CHANNELS ARE COMING FROM REGULAR ANTENNA
THEY NEED TO EMPTY ALL THE FURNITURE IS AROUND IS TO OLD SOME THEY LOOKS WIERD COUSE THE OLD
THE INSTALLATION ROOMS THEY USED ONLY ONE SIDE FROM THE WHOLE HOTEL TO ACCOMMODATE GUESTS
THE BREAKFASTS IS POOR POOR
POOL-AND OTHER ACCES DENAIED
THE CHANNELS ARE COMING FROM REGULAR ANTENNA
THEY NEED TO EMPTY ALL THE FURNITURE IS AROUND IS TO OLD SOME THEY LOOKS WIERD COUSE THE OLD
Raquel
Great attention, beautiful, clean and excellent breakfast.
Mercy
It was great, good view, room clean, bed comfortable, good odor, free breakfast, green areas, good parking spot, not noisy, close to the main roads & I like they accept pets also. I will comeback.
MARIA
Hotel was nice, rooms are confusing and breakfast was good. The only complaint I have is there was no hot water in my room . I contacted front desk and he tried to fix the issue but and the end I was given another room to use the shower. Unfortunately that shower was not so great. The pressure of the water was so slow and the shower knobs were different so you could not control the temperature that you wanted . I would adjust it to the perfect temperature and all the sudden very hot water would come out. At first I thought it was only me. My husband also confirmed that it happen to him too. I did mention to the person at check out . Would have been nice to get a refund of some sort for the inconvenience.
frank
Staff was excellent, great breakfasts options.
Rosario
Very clean room, missed the water bottles which have been replaced by a water fountain in the first floor ….
Staff courteous and prompt to answer questions or concerns
The bar …. finally finished! The bartender very knowledgeable of Peruvian music and history, a very pleasant surprise
Overall a great stay
Staff courteous and prompt to answer questions or concerns
The bar …. finally finished! The bartender very knowledgeable of Peruvian music and history, a very pleasant surprise
Overall a great stay
Aaron
Clean , quiet,
Constantino
The customer is very Bad—the Front Desk, and also the ladies at the Breakfast counter. No one smiles at this Hotel. The staff is bad. The room are nice
Eduardo
Good
Baudelia
Hotel was clean and quiet. Breakfast was nothing special but what was very disappointing was that there was no hot water, otherwise I would have given it 5 ⭐️s.
maria
Cleanliness
elizabeth
Little more food and a bigger space to breakfast
Pedro
One of the best hotels we’ve ever stayed at, definitely worth it. Hacienda Santana will be our hotel to stay at every time we visit Tecate.
María
Good
Berthalicia
Everything excellent!
Cindy
Clean room and early check in.
jose
Did not eat breakfast
Angela
Very clean and comfortable room. Tasty free breakfast.
Geovani
Great service love ot
John
Thank you!!
LINDA
Breakfast was delicious and everyone was very friendly.
Diana
Ron has spotless! Friendly staff and great free breakfast. I will definitely stay here again!
Carlos
Very good services
Ramon
Very quiet & beautifully decorated. Great breakfast menu.
Dolores
Los chilaquiles estaban deliciosos
LINDA
We love this place. Food is delicious and our room is always clean and comfortable.
ANA
Very comfortable
Joel
Thank you staff for a great stay.
I have stayed here before although this time a paid a little more than usual but I have to say it was well worth the extra money. I dont know if it was because it was a last minute booking through Hotels.com and all that they had available but it was worth the VIP status that we received from hotel and the room was top notch. I definitely will recomend to friends and family and keep up the awesome work Hacienda Santana two thums up.
arturo
The parking was easy and secure. The AC kept the roomnice and cool. Staff was friendly and helpful.
Carlos
Exceptional hotel, servicio y experiencia
MARCOS
Por años nos hemos hospedando aqui
El cuarto limpio y cómodo el personal siempre atento
Elizabeth
I love this hotel, I always book it when I come to Tecate. The room was ok it’s just the bathroom like was really dim and it had a bathtub.
Nick
Great Italian restaurant on the premises, secured parking
Jesus
Very friendly staff
Angela
This is my favorite hotel in Tecate. This time we stayed in the family room which is equipped for 4 adults. I had a last minute request to accommodate an additional adult and they had no problem adding a sofabed in the room for a very affordable fee. Free breakfast, excellent customer service, bicycles available for free, pool table, two pools, one with shade, restaurant Bajo Tierra on site (closed in Mondays), gas station next to the hotel, taqueria right across the street. Best place for anyone to stay in. Yes, I am a fan 😊
Janet
Really nice and cleaned
francisco
Really nice place. Felt safe and was clean. Kids enjoyed the pool area. Would definitely go back to this property
Susan
Hotel was clean and comfortable. The breakfast was solid!
Cynthia
It’s a nice place to stay. Definitely we will stay again.
Cindy
Great location
Sada
Always a pleasure staying
Been staying in this hotel since they opened
Will not stay at any other hotel in Tecate
Been staying in this hotel since they opened
Will not stay at any other hotel in Tecate
Raymond
All was good.
Luiz
Everything was great
Maria
The place was very nice and clean. Staff very friendly continental breakfast was good specially the chilaquiles.
Fernando
Amazing beautiful spectacular
Samuel
.
ANA
Nice restaurant good food nice and clean bed
Hilda
Great rooms ! Nice restaurant
Felicia
This hotel is beautiful and peaceful.
The staff is kind, respectful and bilingual in English. I felt rejuvenated staying here. Thank you!
The staff is kind, respectful and bilingual in English. I felt rejuvenated staying here. Thank you!
Augustine
It was a nice place and th
Leticia
Very clean room with great bed and lots of pillows. The hotel has awesome amenities in the premises. The breakfast was yummy too
Location & surroundings
Hotel Hacienda Santana
Carretera Tecate Ensenada Km 3 781 Colonia Maclovi, Tecate, Mexico
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Hotel Hacienda Santana
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