Lake Vilas Charm Hotel Spa

Important information

• Property Alerts

  You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (December 25) Gala Dinner per adult: BRL 500.00
  • New Year's Day (January 1) Gala Dinner per adult: BRL 500.00
  • Service fee: 12.00 percent

  We have included all charges provided to us by the property.

• You need to know
  • Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
  • 24-hour pool access
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Special Instructions
  This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
• Instructions
  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards
  • Safety features at this property include a fire extinguisher
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Minimal age
  18
• Optional fees
  • Pet deposit: BRL 250 per day
  • Pet fee: BRL 200 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee
  • Late check-out fee: BRL 450 (subject to availability)
  • Crib (infant bed) fee: BRL 394.0 per stay
  • Rollaway beds are available for an additional fee

  The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• Spoken Language

  Portuguese

  English

  Spanish

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