Srm Hotel Trichy

6/10

Pleasant

16 Jun 2025

Vidhusan

The service is good but as whole the property needs complete refurbishment.

Leisure Friends

6/10

Pleasant

16 Jun 2025

Sagana

Its absolutely not a 4 star hotel in my opinion. A little bit run down and needs some care and renovation for sure. If compared to a hotel in London its similar to a Holiday Inn. Otherwise, the service provided is decent with good quality food provided and good customer service from front desk. Our room had a flakey aircon and the drainage was a problem in the bathroom.

Leisure Family_with_children

2/10

Poor

28 Mar 2025

VISUVANATHAN

Nothing to say we like this property, Smelly washrooms, dirty elevators.

Business_and_leisure Partner

8/10

Excellent

08 Mar 2025

Hariharan

Staffs were very helpful but arranging for a taxi to look around trichy was a pain. Wish they were more helpful in arranging taxi/s for guests and could be more informative regarding the places to visit in Trichy as not everyone who visits is from Tamil Nadu. They could hand out some leaflets about places of interest/ temples (mentioning the distance of each place from this hotel) to visit to the guests which would be more useful. Overall it was a good experience.

Leisure Partner

6/10

Pleasant

23 Feb 2025

Debanshu

Poor Bathroom Maintenance and Sanitaryware fitting

Rooms are OK. The bathroom sanitary war Maintenance is absolutely poor. This is the 3rd instance in past 15 days. The bathroom taps both run extremely hot water and it happened in 2 instances one in the room and in the villa where i was upgraded. It is difficult to even touch the water leave aside bathing. I complained the 1st day but it was the same in next instance too.

Business

8/10

Excellent

31 Jan 2025

Debanshu

Needs upgrade.

All good but toilet maintenance is poor. Toilets are not clean. Plumbing needs upgrade. Too old. Water supply not adequate. Bathroom fittings seriously need upgrade.

Business

8/10

Excellent

10 Nov 2024

Chandni

Overall stay was good.. very co-operative staff, nice breakfast spread.. very close to airport and they provide airport shuttle on chargeable basis. Room was comfortable with decent bathroom.

8/10

Excellent

05 Oct 2024

Verified traveler

Good food and overall felt comfortable for a 12 hour stay

Friends_and_family Family

10/10

Exceptional

26 Sep 2024

Sumanth

Nice peaceful area - could jog around the property with excellent jogging paths . Very clean property . Hotel has good restaurant options.

Leisure Partner

10/10

Exceptional

15 Aug 2024

KRISHNA VENI

Review - Stop over for night

We stayed one night. Had a nice meal in their restaurant. highly recommended.

Friends_and_family Family

6/10

Pleasant

21 May 2024

Ramachandran

The best part is this property is located near the airport. Otherwise, it is a dump - water leaking floor in the room (surprised they knew about it and still assigned to me), bad food/menu choices - particularly for vegetarians. Why would a restaurant in the middle of south India doesn't offer south Indian cuisine but offers north Indian and Chinese food items, still they are all badly cooked.

Leisure Family

2/10

Poor

26 Mar 2024

SRIDHAR

Smelly rooms, dirty carpets, unprofessional staff. This property should not have been listed on Expedia.

2/10

Poor

16 Mar 2024

frank

Poor experience because hotel staff was extremely unprofessional, and rude.

Friends_and_family Family

6/10

Pleasant

31 Jan 2024

Chandrasekar

Average

6/10

Pleasant

11 Jan 2024

Amitendra Nath

Nearness to the airport is a key strength of the property. However, most rooms and toilets are fairly dated. So needs to be upgraded to be competing with its peers. The staff are very receptive and deal with requests at short notice.

Business Self

4/10

Poor

01 Jan 2024

Manorangan

Pros: closer to airport and efficient check in
Cons: well below expected standard, average food

Leisure Family

2/10

Poor

25 Dec 2023

RAJKUMAR

Locally owned and maintained with no experience in hospitality. Shows up everywhere in the property from dirty linen to dirty towels. Stinky curtains , stains in the toilets. Worst experience.

Leisure Friends

10/10

Exceptional

27 Oct 2023

glenn

Rooms were value for money. Except breakfast buffet is over priced.

Leisure Family

10/10

Exceptional

01 Aug 2023

Shivakumar

Quiet environment, spacious rooms, multiple dining options, prompt service. Food was tasty. Free breakfast option which was buffet style. Friendly staff. Better than most other hotels in the area and value for money.

Shower did not well as faucet was loose. Tv also did not work due to cable box non functional.

Remote location is good but no shops around.

Leisure Family

4/10

Poor

26 Jul 2023

Neelima

Not worth the money spent . Room ok , no hot water . We had to shift room for hot water but no luck . Staff seems to be not well trained or mannered

6/10

Pleasant

21 Jul 2023

Ronald

Overall Great.

4/10

Poor

17 Jul 2023

gopalakrishnan

We got two single bed joined sleeping arrangement instead of king size bed. Staff is discourteous. Poor cleanliness

10/10

Exceptional

07 Jul 2023

Padmanabha

quite

Leisure Family

6/10

Pleasant

03 Jun 2023

OPPILAMANY

Breakfast is good. No air condition outside room in common areas. Mosquitoes need to be eliminated in common areas inside hotel.Staff take long time to respond for requests. Some times require to remind few times. Travel service provided by hotel is very expensive compare to outside rates.

Leisure Family

4/10

Poor

09 Apr 2023

Panythasan

Property needs renovation

Leisure Partner

4/10

Poor

24 Feb 2023

Satheesh

Too expensive for the service provided

Leisure Family

4/10

Poor

24 Dec 2022

Arunkumar

Mediocre service overall and especially in the restaurant southern spice; indifferent staff made it discouraging to even complain!. Food way below standards of speciality restaurant. Rooms were musty smelling and daily cleaning wasn't up to the mark. Cannot believe this is a star hotel!
PS: intriguingly, did not find a single smiling staff or anyone who was eager to attend to customer. Will never stay here again although the location is very convenient (proximity to airport).

Friends_and_family Friends

8/10

Excellent

12 Sep 2022

Subramaniam

Over all it is good. Staff need more training to treat the customers.

Leisure Self

8/10

Excellent

15 Jan 2022

Verified traveler

One night at SRM

The stay at SRM was comfortable given that I was traveling on my own and there for just one night. The hotel can be so much more than what it is given that the staff and very polite, friendly and supportive. The check in was a breeze thanks to the front desk and the rooms were comfortable. The hotel could be better maintained. The breakfast was also good and the staff in the coffee shop were kind enough to help me despite the fact that I was late for breakfast. The highlight was the fitness club run by Mr. Santosh. He is an excellent instructor and very generous in his advice and counsel. So, irrespective of your health status, please make sure to use the gym at SRM and avail of Mr. Santosh’s guidance. Will return to SRM the next time I am in Trichy.

Self

6/10

Pleasant

10 Jan 2022

KADUR

Location of the property is good. Resturant ambience, cleanliness and taste is very good. Service is really slow. Negative side of the property is poor facilities. Reception service is average. Room and cleanliness is pathetic. Bathroom is very congested and unclean. Overall okay property not family friendly.

Leisure Family

4/10

Poor

22 Jul 2021

Verified traveler

It is certainly an outdated property. They had used some sort of a room freshener it was mixed with damp and a weird smell.. staying there was a struggle.

Business

6/10

Pleasant

22 Nov 2020

JAMES

Overrated

A bit overrated and expensive for the amenities provided. Towels were dirty. Bed was OK. Spacious room. Expensive bar.

Business

2/10

Poor

11 Feb 2020

Verified traveler

Room overrun with cockroaches. A business suite tuned out to be fake. Just a standard double bed room with a temp bed wheeled in.

Business Family

8/10

Excellent

06 Feb 2020

Verified traveler

Very Near To Airport good atmosphere
Villa area is very good

Business Self

4/10

Poor

01 Jan 2020

Verified traveler

Average service WiFi gets dropped often. Towels could be brighter and more fresh. Sheets are very old

Leisure Self

4/10

Poor

17 Dec 2019

Li Li

Hotel probably good for Tour group bad breakfast

Bad breakfast all items cold . Only gave watermelon fruit and no choice. No brown bread only white. No non veg item.

Partner

10/10

Exceptional

19 Nov 2019

Chakravarthi

Good location and hotel services
Would recommend without any reservation

Self

2/10

Poor

07 Nov 2019

Verified traveler

no much english speaking staff, electricity goes out all of a sudden.needs goox reno.also some english and continental as well.

Business_and_leisure

6/10

Pleasant

31 Oct 2019

Verified traveler

Normal hotel for stay. Facility standards to be improved. Quality is very bad.

Leisure Family

2/10

Poor

12 Mar 2025

Bodil

Very bad hotel

This hotel is a disaster! Our room was so moisty and the floor wet al most everywhere, which ment that I had an accident on the slippery floor.
The room was not acceptable at all and I find the Price for the room ridicoulus. We Will never come back

Partner

2/10

Poor

07 May 2023

Verified traveler

Very bad

Bad service when the manager is not at the work. Condition of rooms and bathroom not well! Whole atmosphere is strange. Mosquito free life! Not recommended!

Friends_and_family Family