Hotel Donatello

10/10

Exceptional

21 Oct 2025

Laila

Good overall stay; outdoor patios and paid parking.

Partner

10/10

Exceptional

02 Oct 2025

Cindi

Beautiful breakfast buffet. Great location to walking to all the beautiful sights. Would stay again!!

Leisure Friends

10/10

Exceptional

20 Sep 2025

Dimitri

Great location to walk around Florence city center

6/10

Pleasant

27 Jul 2025

Kargan

Old an

8/10

Excellent

22 Jun 2025

Julie

The location was ideal for being fairly close to the train station. The room had ample space and was clean. Part of the door frame around the bathroom was missing so some work needed to be done. I appreciated the included free breakfast in the morning and the courtyard patio to sit in.

Self

8/10

Excellent

05 Jan 2025

Alvise

Nice Place, 12 minutes from the Cathedral of Santa Maria del Fiore.

Leisure Partner

8/10

Excellent

01 Jul 2024

Danielle

The hotel rooms are serviceable. My favorite thing about them was how quiet they were - and the air conditioning worked great. It is very convenient to everything. My only downside is that is appears that showering in the evening means a lukewarm (at best) shower. The breakfasts were typical and the rooms were on the small side but still fine.

Leisure Family

4/10

Poor

10 Nov 2023

Gerges

Didn’t line the staff especially night staff

2/10

Poor

19 Oct 2023

Alexis

This hotel is down right disgusting. We showed up excited because the pictures looked cute and it a good walking distance. The female front desk worker is rude, the sheets have blood stains on them after switching rooms and the worst part, is we found bed bugs. They refuse to refund us and are making us stay in their infested hotel. Do not come here. Pay the extra money and stay anywhere else.

Leisure Partner

10/10

Exceptional

07 Sep 2023

Chris

The family run hotel was beautiful and the staff/family is very welcoming and accommodating. All touristic places were in walking distance, restaurants near where very good. We had forgotten our wedding ring and they returned it to us and helped in finding it. All in all will go back again !

Leisure Partner

8/10

Excellent

07 Aug 2023

jason

Hotel was nice and clean and the staff was helpful. It is close enough to walk to the tourist areas but far enough away that it is really not that close. Close enough to train station for a quick walk or ride (with luggage). We did both and it took about 10-15 min either way. Close to Accademia Gallery. Park area in front was fine during the day but some homeless sleeping there at night. Room was spacious for 4 people and the view overlooked the park. Everything close enough that can be walked.

Leisure Family

10/10

Exceptional

11 Jun 2023

Claudette

Lovely staff. My room was quiet clean and comfortable.

8/10

Excellent

08 May 2023

FRANCISCO

Hotel was very clean and close to main important places

Leisure

10/10

Exceptional

21 Oct 2021

Edgar

Wonderful customer service, friendly staff, helpful providing information. It's about 15 minute walk from main train station, keep in mind busy, narrrow sidewalks, can be a challenge if you have a lot of luggage. You can take public transportation across train station to take you close to the hotel, there is a bus station across the hotel. Breakfast was continental, sufficient to get you started for the day.

Friends_and_family Family

8/10

Excellent

15 Aug 2021

Malcolm

Good hotel if you have a car

Excellent location , small difficulty in navigating to the hotel due to road works but Waze app was the solution. Due to covid breakfast has to be served by staff. Staff are all polite and helpful. Access to onsite parking is via very narrow driveway. There is a cheaper option for an on street parking with a hotel permit.

10/10

Exceptional

11 Oct 2019

Camilo

We loved this place!! :) Paul (front desk) was so nice and very helpful with the check-in. Location is great and within walking distance to the Dome, close to shopping and dining. It was a very nice hotel, excellent service and a great complimentary breakfast buffet. Easy access to public transportation that would take you anywhere in Florence.

Partner

10/10

Exceptional

18 Sep 2019

Steve

Quiet location
Friendly staff
Nice apartment substituted for original room at no extra charge

Leisure Partner

8/10

Excellent

15 Jul 2019

Verified traveler

Perfectly fine for 1 night. Simple and basic.

Family

8/10

Excellent

12 Jul 2019

Verified traveler

A good location with clean rooms and friendly staff. Walking distance to most of the sights of the city and access to the highways if you’re driving.

Business_and_leisure Family

6/10

Pleasant

18 Jun 2019

Verified traveler

It isn’t as close to the station as advertised. The room is too small for two persons. There are very few plug points for charging devices. Wifi is not free and the signal is very poor. I had to use my cellular network for internet and that was very expensive. The room rates were exorbitant and definitely not value for money. Overall a terrible ey

Leisure Friends

10/10

Exceptional

10 Jun 2019

Verified traveler

nice and clean, the staff is very good and very helpful to give information to the guests. 👍

Family

6/10

Pleasant

09 Jun 2019

Nicole

Great location, smelly room

The location was perfect and the staff were very nice and welcoming. The only issue we had was that the room was very musty giving it a strange smell. The window is on the ceiling so we could not open it to air it out.

Friends

10/10

Exceptional

26 May 2019

Gregory

Just fine. No wifi available though

10/10

Exceptional

09 Apr 2019

Verified traveler

I loved the property, everyone was so helpful. Place is just what you'd expect from a little Italian Inn, nothing fancy but very sweet. Paulo at the front desk was especially helpful to us.

If I ever return to Florence I will request the same room at this place, right next to the court yard with fruit trees, very nice

Friends_and_family Friends

6/10

Pleasant

26 Feb 2019

Verified traveler

The hotel was okay. It was in a great location and the staff was friendly enough and 24hr front desk. We stayed here because of the location and the price. The breakfast was not very good, which is fine. To be honest, I would give a higher review if it wasn’t for the WiFi. It was NOT included and they seemed to charge you per day. Making guests pay for the WiFi just seemed petty and they charged PER device which was €5 a day. So annoying.

Leisure Partner

10/10

Exceptional

28 Oct 2018

Simon

Lovely hotel, good base for all tourist sights.
Lovely breakfast.
Very accommodating staff.
The outside terrace was very nice to sit and have a beer in the evening.

10/10

Exceptional

15 Sep 2018

Verified traveler

Great location. Nice hotel. Great decor. Wifi does have a fee, but the included breakfast option is good.

8/10

Excellent

14 Sep 2018

Antonio

a very good located hotel with a good price. Staff was very friendly and i am always a support of family business. I will definitely stay there again next time.

2/10

Poor

22 Aug 2018

Verified traveler

Worst service ever

Me and my family was meant to stay at this hotel for 3 nights, unfortunately the card details were wrong but the hotel never contact me to let me know there was an error with the card so instead they cancelled the reservation without letting me know and for our surprise when we got to the hotel the staff told us he has no room for us. Also she was really really rude and raised her voice to us. Worst service ever!

Family

8/10

Excellent

18 Aug 2018

Muhit

Close to all the major attractions. Can be availed without any transportation. Train station is vey close by.

8/10

Excellent

05 Aug 2018

Verified traveler

Paolo the front desk was amazing. Nice, friendly and informational. The room temperature was warm had to complain 3 to 4 times to get them to cool the room still wasn’t down well all the way. Room refrigerator didn’t work. Complained about it got someone to look at it twice but didn’t cool water at all. They said that’s how it worked. Water in shower didn’t drain well but they said that’s how it was suppose to be. Breakfast was too crowded need some sort of way to organize it better.

4/10

Poor

27 Jul 2018

Cagri

+ Convenient location.
+ Satisfactory breakfast-buffet.
- Air conditioning in the room was controlled centrally so you cannot change the temperature. You can only turn it on or off.
- Air conditioner filters are not clean. You can feel it from the smell and we got seriously sick after staying there.
- There is a problem with the sewer system and there was constant sewage-like smell in the hotel.
- Room was smaller than advertised.
- No free wi-fi.

6/10

Pleasant

15 Jul 2018

Esmeralda

The staff were very nice and helpful and the breakfast was really good, but our room did not smell clean and the walls were very dirty.

6/10

Pleasant

14 Jul 2018

Geo

Ok hotel

Staff are friendly but the hotel lacks in all areas, needs a lot of improvements

10/10

Exceptional

11 Jul 2018

Alex

Very authentic hotel. Makes you feel at home

We were very pleased staying at the hotel. The owners and the whole personnel are very friendly people, very helpful. Highly recommended place to stay during your visit to Firenze.

8/10

Excellent

09 Jul 2018

Anthony

Nice hotel near all major attractions.

10/10

Exceptional

11 Jan 2018

Justin

clean hotel

nice clean hotel

Partner

6/10

Pleasant

14 Nov 2017

Jan

Not great

The hotel was very minimal and the receptionist was pretty rude. WiFi isnt free, storing luggage cost a fee, rooms were cold because You couldn’t control it from your room. Though the decor was kind of cute, borderline tacky they literally charge you for everything which was what ruined our experience.

Partner

6/10

Pleasant

13 Nov 2017

Verified traveler

For the price it was fine. Wi-Fi is not free. Need to pay for it. Area was alright. Near a nice piazza, but one day there were people sitting outside gambling the whole day.

4/10

Poor

09 Oct 2017

Frazer

Bed Bugs

Bed Bugs, Bed Bugs, Bed Bugs and more Bed Bugs. After 3 weeks in Italy, different hotel every night, bed bugs only here for 4 nights! I finally went to a store, bought a spray can of bug killer, tore apart the beds and sprayed everywhere. The room could be much cleaner than it was. Mosquitoes too. This was the only place where they were a problem.
Also, out of about 6 different desk staff, one was extremely grumpy and should seek different employment. Other staff were very helpful.

8/10

Excellent

04 Oct 2017

debbie

Affordable hotel to enjoy Florencd

We found staff to be helpful, good breakfast, nice courtyard, location was good. We would recommend

4/10

Poor

25 Sep 2017

Debra

Outdated and just not comfortable. Needs major update. Very expensive then pay for Wifi. Bed is a mattress on frame, no springs; very uncomfortable. Just no value for the money spent.

Partner

8/10

Excellent

06 Sep 2017

Nicki

pretty cool

Not a bad place. It was clean. The rooms had a very old florentine feel to them. Beautiful outside patio. Staff was very friendly.

8/10

Excellent

28 Aug 2017

Kevin

Handy location

Basic but good, with friendly helpful staff, but a good idea to get down to breakfast early as it can get busy as you get closer to finish time!
Shame the fridge in the room didn't work.
A nice hotel, only 10-15 min walk to heart of Florence's galleries, museums, cathedral etc.

Partner

10/10

Exceptional

20 Aug 2017

Hong

Nice hotel, friendly staffs and spacious room.

We arrived in Florence on Aug. 2017. The first impression is that the hotel has good decorations, with a historical feel. The hotel staff is friendly and made you feel at home.

The electric plug in Florence doesn't compatible with other places in Europe. But luckily, the hotel staff gave me an adapter.

6/10

Pleasant

18 Aug 2017

Verified traveler

Mediocre stay

The stay was okay. Reception staff not very happy. There was no cell signal in my room and of course because the wifi was not free I had to pay for it to have any use of my cell phone in my room. I explained this to the reception and she was not sympathetic in the least. The bed, bedding, linens, etc very outdated. Good location, 10 minute walk to train station and 10 to Duomo and other sights.

8/10

Excellent

17 Aug 2017

Verified traveler

Very Pleasant experience. Room was clean and service was efficient.

8/10

Excellent

06 Aug 2017

Verified traveler

This hotel was great!

It was a stone throws to the center of Florence and a straight shot to the Train Station.

8/10

Excellent

05 Aug 2017

jin

It was nice but very poor wifi reception. And breakfast was too basic without much of extra.

Partner

4/10

Poor

26 Jul 2017

Verified traveler

No warm welcome here:(

This is a very busy hotel that is managed by it seems unemotional people. Nobody says hello, good morning or how are you:( There is no personal touch or true hospitality which by the way does not cost any more. However, I guess you either have this in your heart or you don't. These guys don't and it is very evident from the owners right the way through the staff. It is managed more out of fear than love:(

Family

6/10

Pleasant

22 Jul 2017

Verified traveler

This hotel has a very convenient location, close to the Terminie station; however it's screaming for a serious remodelation, front desk people were nice, and gave us a lot of suggestions, specially the owner's wife who told us about the 78 hours Firenze pass, it was one of the best things. the pillows need to be replace, they are a 100 years old, for real ugh!! the room was freezing and we asked the front desk people twice to raise the temperature. Breakfast is subpar.

8/10

Excellent

11 Jul 2017

Verified traveler

This place is right next to a park. It's a convenient walk from the train station and the sights. Front desk was very friendly. Breakfast was very good. The hotel is older, but very nicely maintained and amenities were good. Overall a very nice stay.

Family

2/10

Poor

28 Jun 2017

caro

Horrible experience

Hotel dont have free wifi and also i got sick with Breakfast. Please dont stay there!

8/10

Excellent

06 Jun 2017

Verified traveler

great

2/10

Poor

16 Apr 2017

David

April 2017 Review VERY POOR HOTEL

We usually never write reviews however felt this hotel was fully deserving on some feedback. Our family booked two rooms based on the information available, on first arrival the hotel looks nice in a good location. Unfortunately as soon as we arrived and the unhelpful staff demanded cash payment of the city tax before we even viewed the rooms was a sign of things to come.

Our rooms upon arrival (the hotel is very badly set out and you need a map to find some rooms) were very basic and the cleanliness was very poor. There was masses of dirt under the beds and bathroom around the edges was dirty.

The beds are basic camp beds really and quality of bedding is basic. The hotel also caters for student groups so if you are travelling with a young family or seek sleep this is not good as groups of students roam around late at night with no supervision making lots of noise.

For the size of the breakfast room is small, the breakfast selections are very basic with a distinct lack of staff, to be fair the men on duty during our stay were friendly and nice, which cannot be said for the chap at reception who grabbed the key card from my hand at checkout.

He was very rude and unprofessional, I would expect this is a common pattern for this hotel. We have booked many hotels across the world and this hotel is by far the worst.

It could be so much better with some effort. Expedia customers get the rear building rooms which are very poor so beware, I doubt Expedia staff have been.

8/10

Excellent

14 Nov 2016

Aravinthan

Convenient and clean room

Nice clean rooms which were warm all throughout the day. Comfortable bed and spacious rooms
Convenient location. Great price for the location. Average help yourself breakfast that closes at 9:30am.

Family

10/10

Exceptional

25 Oct 2016

Verified traveler

Great hotel

loved it

6/10

Pleasant

18 Sep 2016

Mina

Nice roos comparing to the others 3 starts Hotel\n

Nice/big size rooms comparing to the others 3 starts Hotel
Less services
Poor/normal breakfast

10/10

Exceptional

06 Sep 2016

Peter

Great location, nice and quiet but within easy walking distance of all major attractions of Firenze. Would stay here again.

Partner

10/10

Exceptional

14 Aug 2016

Justine

Italy 2016 Holiday

My husband, 2 teenage children and myself stayed 1 night of our two week Italian holiday in Florence We had a quadruple room very spacious & wifi for teens. It was spotless Situated in the square ideally located for tourists.
The staff were very helpful, they took our car to the carpark & brought it back when we were leaving (daily charge applied ) as the hotel did not have own. The buffet breakfast was delicious.
We were a short distance walk from the cathedrals, restaurants and shopping area.

6/10

Pleasant

14 Jul 2016

Verified traveler

Good but the bath tub was broken/hard to work.

Family

6/10

Pleasant

19 Jun 2016

Verified traveler

It is a nice hotel but the air conditioning is monitored by the reception desk, you have to call and request the temperature you need.
They charge a daily fee for wifi, this is terrible
They charge us E6.00 for 2 cups of tea
People very rude at the front desk

Partner

8/10

Excellent

04 Jan 2016

Mark

Florence sightseeing

Very friendly and helpful staff. Hotel was very central and everything accessible by foot.

Family

6/10

Pleasant

29 Nov 2015

Claudeth

Location was good. Breakfast was not bad.

Not too far from train station. We walked with our heavy backpacks and it was okay. We walked to the Duomo and other points of interest. We were out all day, so practically we were at the hotel just to sleep. If you want wi-fi they said you have to pay a fee per day per device. There is a computer you can use in the lobby for free but it was very slow.

8/10

Excellent

15 Oct 2015

JP

Pleasant hotel - easy stroll to San Marco & Uffizi

6th visit to Florence & very pleased with hotel & location

8/10

Excellent

10 Oct 2015

Verified traveler

Very pleasant a large park many benches relaxed. Beautiful court yard. Close to all but away eenough to relax

4/10

Poor

21 Sep 2015

Verified traveler

The bathroom was not clean and room was too dark.

Family

8/10

Excellent

09 Sep 2015

nick

Nice hotel, close to all the sights.

A very warm welcome on arrival, comfortable room and cleaned daily. 10 minute walk to the duomo. Although breakfast didn't start until 7.30. When me and my wife checked out at 6.30 we were offered to have some breakfast before we left. Can't complain about my trip.

6/10

Pleasant

08 Sep 2015

Ronaldo

Well located. Rude staff. Bad wi-fi.

Staff are not friendly, except the guy working during breakfast hours (Paolo).
They are well-mannered but a bit abrupt, reception staff mainly.
Wi-fi is not free and they charge you for it. The most bizarre thing is that you can't connect two devices using the same login details. We are in 2015!
The room was clean and comfortable. The neighbourhood is great. The hotel is only a few minutes walk from the Central Market, Central Station and city centre.
Lots of nice restaurants as well, including wine bars.
I would not stay there again because of the wi-fi and because of the staff.

Family

6/10

Pleasant

05 Sep 2015

JC

Convenient location close to the Train Station

we arrived a day early and are grateful that they had a room. The hotel was at a convenient location we walked 10 minutes to get to the train station and 5 minutes to the central market and Duomo. Hotel is clean for the most part but needs updating. The only thing that bothered us during our stay was there were 2 teams of teenage football players who were very loud and it felt like they were playing football every night we thought the ceiling was going to fall down or the really nice chandelier. I complained to the night staff once but it was clear that the coaches did not have a handle on their players or did not care. I recommend next time they have a group like that they be placed away from the other guests and some very strict rules be set.

As far as cleanliness- it was ok we have service every day- would suggest a little more communication in the room as to options given if we want new sheets then place a sign on the pillow. we did not know what to do so we would place our towels on the floor in order to replace them- but we noticed that even though our beds were made the sheets were not always replaced . We stayed 6 days it was fine , shower is small so if you're a big person you are not going to fit.

2/10

Poor

20 Aug 2015

Lal

Dont Stay here

My stay in Hotel Donatello was one of the worst. The Hotel Location is pretty good. But their customer service and the Breakfast is below average. Please find a better place nearby.

Family

10/10

Exceptional

30 Jul 2015

Amit

The hotel was within walking distance to the main

The beautifully decorated hotel's central location made our stay very convenient. It was located within walking distance to the main train and bus station. There were plenty of shops and restaurants nearby which was open till late throughout the week. The staff were very helpful and friendly. Our room was very clean and the décor was absolutely stunning. The continental breakfast buffet was included in the room price and we were able to eat out in the back garden which was a very pleasant experience.

8/10

Excellent

06 Jul 2015

Verified traveler

Rommis ok,location is convenient to everything.Breakfast staff was slow on refilling food.AC was not that good.

Partner

10/10

Exceptional

04 Jun 2015

Augustine

Vacation

Upon arrival, we were propositioned with an offer to stay in a two bedroom apartment next door to the hotel because there was a large group of children staying at the hotel. The apartment was large and very comfortable. the only thing was that there was no microwave which would have been nice. Breakfast was provided at the main hotel each morning. It was clean and the location wonderful across the street from the park and square.

Partner

4/10

Poor

23 May 2015

Dennis

Not worth it.

Unfriendly staff, sometimes rude to customers. Anything you ask for is a problem for them.

The door frame in my room was falling apart, but they refused to give another room.

I'd never go back.

2/10

Poor

29 Apr 2015

HENRY R.

Great room and breakfast!

This hotel was very nice. The room had murano glass chandelier, Louis XV furniture, 4 twin beds and a big bathroom. Breakfast included croissants, rolls, ham and swiss cheese.

Family

8/10

Excellent

30 Mar 2015

Ethan

Noisybutmetro

Room was clean, with a shower. There was a lot of outside noise from traffic. Gated facility, friendly/helpful registration. Metro station close by.

10/10

Exceptional

05 Jan 2015

Uttam

Very good

Very good

Partner

8/10

Excellent

05 Jan 2015

Verified traveler

Nice holidays in Florence

Very good location for walking around in Florence, close to most important attractions

Family

8/10

Excellent

17 Nov 2014

Verified traveler

Charming place

Charming place with friendly owners and staff. Remarkably good breakfast with a variey of food items. Great location close to bus route and downtown. Please note that Internet is provided by a third party at 10 euros for 2 hrs/ 20 Euros per day. Talk to the owner to get a better deal. Would stay there again.

Partner

8/10

Excellent

14 Oct 2014

Rebekah

Great location and helpful staff

A friend and myself had a fantastic stay in Florence. Hotel Donatello was exactly what we needed as it within walking distance of everything we wanted to see during our 4 night stay. The staff were very helpful providing us with useful maps and giving us any advice we asked for. The staff even advised us against paying for Hotel wifi and told us exactly where to go to access free wifi.

The room was comfortable and spacious, the bathroom was clean and had a good shower.

10/10

Exceptional

01 Oct 2014

Menai

Hotel Donatello in Florence

Our room was fine with plenty of wardrobe space and a good sized bathroom with a lovely shower.

4/10

Poor

24 Sep 2014

Verified traveler

Hotel Donatello Review

The experience was one of the most terrible hotel accommodations I have been in. The one thing that was absolutely horrible was that the room 104 was next to the breakfast room, which starting at 6:45am you have people moving their chairs around as they start their day in the breakfast room. This was extremely annoying as it limits my hours of rest.

The Wifi charges were outrageous 24 hours for 20 euros. Have fun with that!

8/10

Excellent

16 Sep 2014

Tara

Close to Major Attractions

My friends and I enjoyed our stay in Florence. This hotel was close to all major attractions within the city. They front desk was very informational. They offered a really good breakfast in the courtyard. There were two drawbacks... This hotel charged a lot of internet. We didn't realize that when booking this hotel. Also, they hotel didn't inform us that there is a mosquito problem in Florence. You had to request the repellant rather than it already being included in the hotel. They would have prevented our bites the first night.

Family

8/10

Excellent

26 Aug 2014

Jane

Weekend in Florence

Hotel was very nicely placed for transport links and all the main attractions in Florence. The staff were helpful providing a map with walk to be able easily see sights, they advised on other walks and things to do, including where to eat.
We had room 211 which was one of two with a small balcony overlooking the courtyard garden where we ate breakfast.

Partner

8/10

Excellent

11 Aug 2014

Verified traveler

Nice hotel close to city centre.

Nice hotel close to the city centre with good continental breakfast. The staff was helpful.
There is a kind of a food court in a walking distance from the hotel where you can find good food for a reasonable price.
For disadvantages, the hotel listing included Wi-Fi and in room safe, however that was a surcharge.

8/10

Excellent

16 Jul 2014

Verified traveler

Pros: Nice, clean hotel, close to the train station and the main city attractions. Our room was small but it was enough for two people to stay. The bathroom was new and clean.

Cons: There were student groups staying in the hotel, they can be very noisy in the morning and especially at night!

8/10

Excellent

31 May 2014

Pete

Well placed for the city centre

The Donatello is what you might call \"faded glory\" but it fits well with the ambiance of the city. Clean rooms, friendly staff and a reasonable breakfast. I'd say value for money. From the map it looks a bit distant from the attractions but maps are deceptive and 15mins walk gets you to the Duomo plus there are several handy eating places that don't mark up for being central. All in all a very enjoyable experience.

8/10

Excellent

02 Jan 2014

Curt

very helpful manager

The manager was very helpful. The hotel was a nice walking distance to the tourist area and the train station.

Family

8/10

Excellent

22 Oct 2013

Tess

Brilliant location/ friendly staff

Had a lovely time staying at Hotel Donatello.

Pro's: location couldn't be better, close to all the prime tourist locations but is a nice walk away from the centre so is nice & quiet. Friendly staff. Clean and cosy room. Breakfast is good. Hotel manager very friendly.

Con's: front door opens rather slowly

Highly recommend. Would rate at an 8 or a 9.. maybe even 9 and a half!!

8/10

Excellent

27 Aug 2013

de jesus

family

very good experience at it is clossy to anny kind of atraction, rrestaurnt and bank facilities

Family

6/10

Pleasant

24 Aug 2013

Verified traveler

Less than satisfactory

Hotel staff was not that helpful. Room location was very difficult to find.

8/10

Excellent

11 Aug 2013

Verified traveler

Within Walking Distance of Everything

A very conveniently located hotel in a safe neighborhood in front of a small city park. Pluses included the breakfast (seating inside or in a very peaceful courtyard), clean room, a/c that worked pretty well, lots of hot water, tile and marble floors, Wifi, very pleasant and helpful staff and literally everything was within walking distance. Minuses were our king-size bed (two singles linked together actually) which was very lumpy and lopsided, and also the room door did not close well (had to be slammed everytime). Easy fixes I would think. Nevertheless, we would stay there again.

8/10

Excellent

25 Jul 2013

Verified traveler

Good location, average room

5 blocks walk distance from the central station and turist points. Average room and service.

Family

4/10

Poor

06 Jul 2013

Bangor Trveler

Convenient location

A fire hazard. In order to go to the 3rd floor you have to take the elevator in the first building to the second floor and walk through a labirynth of corridors to find the second elevator to go to the 3rd floor. You need a week to find your way around. They want 25 euros to park your car. Difficult to find.

Family

6/10

Pleasant

09 Jun 2013

Verified traveler

Nice, but plain

After doing a lot of walking in the city, it would have been nice to soak in a bath. Room only had a shower. Very limited television available too... I would look for a better hotel.

4/10

Poor

06 Jun 2013

S.

good as just a place to sleep.

I saw two double rooms in the hotel, and neither one had a bathtub. Both rooms had very small shower stalls. Wifi has to be purchased, and the signal strength in the rooms is not that good. If they comp your wifi because of problems you had, the signal does not reach much past the front desk. I met several staff members, one was great and extremely helpful, a few others were ok, and then one was just clueless. you are not allowed eat in your room, or to even bring food into your room. you are not allowed to add your own drinks to the mini bar in the fridge to store it while you are there. Tv only had a few stations to chose from. tv's are small tube tv's

8/10

Excellent

30 May 2013

Verified traveler

Good location, clean and well organised

Good location of the hotel; minutes from the main centre but still in a quiet and peaceful area. Clean and spacious rooms with good maintenance and appropriate facilities. Staff well organised and helpful with directions and arranging taxis. Complimentary breakfast moderate but a good start to the day; excellent hot drinks machine! Bar opposite the lounge a good bonus!

8/10

Excellent

28 May 2013

Theresa

Convenient/Clean/Friendly

This hotel is easily accessible to major tourist sites. You can walk to it from the train station. Staff is helpful and breakfast was very good. Wish they had more channels in English on tv.

8/10

Excellent

27 May 2013

mdolio94

Great Weekend Hotel

Location was very convenient and located near train station and all sights. Staff was friendly.

Family