Name: Peppers Cradle Mountain Lodge
Address: Cradle Mountain, 4038, Cradle Mountain, 7306, AU

4/10

Poor

19 Jul 2026

Adriana

The views were amazing, but the quality of the food needs improving.

Family

4/10

Poor

18 Jul 2026

Jane

Terrible service. Worker either didn't want to help or where plain rude. Not worth the money

Family_with_children

10/10

Exceptional

18 Jul 2026

Anu

Clean room, well managed place
Fireplace was excellent, felt home away from home, very private which i loved
Best romantic idea for a couple

Partner

8/10

Excellent

09 Jul 2026

Jo

Great location. Beautiful room. Let down by food quality of dinner and breakfast. In addition, they constantly ran out of bowls, cups and cutlery at breakfast. The food side of things needs some attention as the accomodation side of things is great.

Partner

10/10

Exceptional

07 Jul 2026

Phil

The property had great facilities and options like guided tours, restaurants and spa. Close to everything.

Partner

8/10

Excellent

04 Jul 2026

Cathy

Nice room for 3 people. Fireplace area was cosy and beds were comfy.
2ply toilet paper could be upgraded.
Room service was only changing the towels and giving clean plates/cutlery. They didn't empty the bins.

Family_with_children

8/10

Excellent

24 Jun 2026

Tracey

Room amenities were nice and the fireplace was quaint. The cost of food and drinks was quite a bit but to be expected when isolated on a mountain.

Self

10/10

Exceptional

04 Jun 2026

Irene

Such a great way to experience Cradle Mountain. The warmth, coziness and comfort of our cabin welcomed us after a day exploring.
Mulled wine and dinner in front of the fire at the bistro memorable.
The staff in all areas welcoming, efficient and obliging.
The wallabies and waterbirds spotted over breakfast at the restaurant fabulous!

Partner

10/10

Exceptional

22 May 2026

Annie

The property is in a fantastic location, only a 5 min walk to the shuttle bus that takes you up the mountain. There are also some lovely walks on the grounds with plenty of wombats, pademelons and possums to be seen. The staff are so helpful and add lovely touches like turning the heater/towel warmer on while you're out for the day and providing chopped wood for the fire. They even gave me chocolates and a card for my birthday! Property is looking a little tired but very clean and tidy. We'd go back again for sure.

Partner

10/10

Exceptional

17 May 2026

Chris

Fantastic place to stay. Great proximity to trails and shuttle bus for longer walks.

10/10

Exceptional

29 Apr 2026

Helen

Peppers Cradle Mountain was amazing! The setting was beautiful, the cabins so warm and cosy, the lodge reception area was really inviting, and the nature walks around the lodge were stunning. Highly recommend this place. We stayed for two perfect nights. The meals at the tavern are really great and well priced too.

10/10

Exceptional

28 Apr 2026

Judi

The cabin was comfortable and clean. Food options were limited for a vegetarian (specially one who doesn’t want a minimum of two courses on the expensive restaurant ) and the Tavern which was noisy and just like a suburban pub) didn’t fit with the ethos of a beautiful natural environment. The staff were fantastic though and there are many gorgeous walks around the lodge.

Partner

10/10

Exceptional

23 Apr 2026

William

Friendly staff and beautiful clean accommodation

Partner

10/10

Exceptional

21 Apr 2026

Danielle

Great position close to short walks.

Partner

8/10

Excellent

18 Apr 2026

Stephen

Our attitude was influenced by the fact that the cabin was not available when we checked in. It was indicated that cleaning was in progress but it took one and a half hours before we had access. This in turn impacted on what we could have done during that time. Had we known the time we may have set our program a little differently.
The place is different given its unique location and the cabin is nice, if a little tired. The roads to the cabins were in a poor state of repair.
This is an expensive hotel so the expectation is high.

Partner

10/10

Exceptional

14 Apr 2026

Keith

A wonderful room and close to some short walks. Would have liked more time there.

Partner

8/10

Excellent

06 Apr 2026

Helen

Although the lodge we stayed in had all the amenities, it was starting to look a little tired. The gas fire was a very welcome feature after a cold and wet hike on the mountain. The Tavern served lovely food, the breakfast choice was good, the staff were very friendly and the surrounding area was stunning. The walks around the hotel were beautiful. An added bonus for us was seeing the local wombats at dusk

Partner

10/10

Exceptional

20 Mar 2026

Reece

Staff were excellent and helpful. Great location to explore cradle mountain. Not too many options other than whats at the hotel ie. Shops and restaurants but still a very enjoyable stay, surrounded by local wildlife.

Partner

6/10

Pleasant

09 Mar 2026

Michael

Great location and the spa was very relaxing after a long day exploring

Partner

10/10

Exceptional

10 Feb 2026

Michael

Room was spotless and brillant fire and bathroom. Bed was very comfortable..Staff very helpful in all areas of complex. About 5pm wombats and Wallabies roam the grounds.

Leisure Partner

4/10

Poor

10 Feb 2026

Jim

1. Precheck in was technically flawed. On a phone it required an impossible signature and on a laptop the url didn't work.
2.There was a bat colony in our room and the staff were unable/unwilling to remove them. I removed 4 over 2 nights finally getting to bed at 11.30.
3. The tap was leaking.
4. Internet only at reception not in our room. Extraordinary meanness in a quality hotel.
5. This was the most expensive hotel in our trip to Tasmania and it was not value for money.
Overall this was a poor experience and not to be recommended.

10/10

Exceptional

10 Feb 2026

Keith

Very clean, very courteous. The food service staff were exceptional and deserve raises.

2/10

Poor

09 Feb 2026

Tim

The room was disgusting, blow flies dead and alive, smelly with terrible rotten odour. No air conditioning, no tv, no wifi, no phone, no hair dryer, no fly screens. My wife in a wheelchair could not leave the room due to soft gravel and pot holes to access reception. Restaurant was closed (Sat night).
We refused to stay and left after 30 minutes and drove to peppers silos in Launceston where we were greeted and treated with good typical Tasmanian hospitality.
For a thousand dollars a night I feel we were totally ripped off. A total refund and apology is the least we can expect but would still not protect the unsuspecting guests that may stay there in the future.

8/10

Excellent

27 Jan 2026

Ted

A pleasant stay

Leisure Partner

10/10

Exceptional

15 Jan 2026

Charlotte

My room was super clean and surrounded by wildlife. I also booked a treatment at the Waldheim spa as well as two times the private sanctuary (at it was just stunning). The crew over there was so so nice. Especially Senna who gave me lots of nice recommendations about the area and north east of tassie. A wonderful and absolutely unexpected breathtaking stay! I also loved that you can spot platypuses in the lake at the lodge.

Leisure Self

4/10

Poor

13 Jan 2026

Ying Tsui

The pictures are misleading - it is not 'lakeside', they have a small pond on site.

Location is great, with many nice treks starting from the hotel and super great location for cradle mountain. Other than that, nothing to shout about. The cabins are very simple, definitely not a 4 star resort.

8/10

Excellent

10 Jan 2026

Christopher

Great location next to the mountains with lots of potential activities available. Room was clean, staff were friendly although the service in the restaurant for dinner was quite slow.

Leisure Friends

10/10

Exceptional

08 Jan 2026

Lye Yong

Clean room, friendly staff and loved the room with balcony where we could view all the wildlife in evenings.

8/10

Excellent

07 Jan 2026

Colin

Highland restaurant good but pricey. Breakfast was good.
Shout out to Bryan (front desk), Hannah and Mattias(?) on food service who all made it very pleasant.
Laundry was available and used - great if you are touring.
Room in a cabin away from the main building. Good size with free wine and crisps. Bathroom a bit dated.
Hotel has an exceptional position and the “Enchanted walk” was great wombats, platypus and wallabies all in action around the hotel.

Not 5 star but I would definitely go back if walking in the Cradle NP again.

Leisure Family

10/10

Exceptional

06 Jan 2026

Natalia

the staff, the amenities and the wildlife!

Leisure Family

6/10

Pleasant

05 Jan 2026

Mark

Food choices were very ordinary. Accommodation was ok. Location was great. Staff were not professional. Tended to give incomplete answers to questions or didn’t know answers for things they should know.

Friends_and_family Family

10/10

Exceptional

01 Jan 2026

Brett

King Billy Suite was spectacular. Was too warm to justify using the fire place in the room but everything else was perfect.

Partner

10/10

Exceptional

01 Jan 2026

See fung

Clean room

Friends_and_family Friends

6/10

Pleasant

25 Dec 2025

Martin

Location, location, location! Great spot in easy reach of all that the National Park has to offer. Beautiful surroundings. Nice staff. Cosy rooms and lodge but in need of a makeover. Wi Fi limited to main building and patchy there anyway. Breakfast offering pretty ordinary. You can do better Accor!

Leisure Partner

6/10

Pleasant

24 Dec 2025

Colin

This morningStaff was great room had no TV or Wi Fi

10/10

Exceptional

23 Dec 2025

Mardi

The room was amazing. I loved everything!

10/10

Exceptional

20 Dec 2025

Tanai

Definitely I will be back !!!

Leisure Family

8/10

Excellent

15 Dec 2025

Peter

Beautiful place to stay and enjoy Cradle Mountain. Rooms were comfortable and warm. Bistro was great, good food and serve sizes.

Leisure Partner

4/10

Poor

13 Dec 2025

Tracey

Pencil pine room with bakcony. Balcony surrounded by shrubs. No view. Room mice with gas glame fire, but bed terrible. Like sleeping on a brick and only a double size. Stayed 3 x nights. No sleep at all 3rd night. If stay was longer i would have booked into another hotel. Room pricey. Bed cheap and very hard. Must do better

Partner

10/10

Exceptional

07 Dec 2025

alan

Helpful staff, great rooms, great facilities, excellent for walks

6/10

Pleasant

29 Nov 2025

Lazy

Food needed some improvement
The eggs at breakfast should NOT be powdered when paying $40 and the requested fried egg was somehow half raw

Also the steak was over cooked at the tavern

Room service would be amazing if you’d add it

The rage was perfect no notes
Loved the location

Leisure Family

8/10

Excellent

24 Nov 2025

Melina

Lovely room. we received an upgrade which was lovely. slept like a baby

Friends

10/10

Exceptional

05 Nov 2025

Pauline

The staff were very helpful and the room was spotless. The complimentary biscuits, kitkats and wine was an extra special touch and the guest laundry was close by and free to use. The lodge is very picturesque with beautiful walks right at the front of reception.

10/10

Exceptional

05 Nov 2025

Matthew

Friendly and helpful staff. Room was clean with complimentary extras. Great experience.

6/10

Pleasant

04 Nov 2025

Julie

It was amazing place, location walking track food service absolutely amazing
But the price is little too high
Overall 3.5 / 5

6/10

Pleasant

30 Oct 2025

Samantha

Unfortunately peppers did not live up to the luxurious reputation. Price point did not reflect expectations.

Leisure Friends

10/10

Exceptional

26 Oct 2025

Judith

Our cabin was spotless, comfortable, and spacious, and the wood fireplace efficiently heated the room. The bathroom is also generously proportioned with a corner spa bath. The wet area at the entry is a sensible addition. We were welcomed by friendly and helpful staff at every opportunity, and we even indulged in a hot rock massage at the Waldheim Spa, which was a very luxurious experience.

Leisure Partner

2/10

Poor

23 Oct 2025

Lyneene

D

2/10

Poor

03 Oct 2025

Theo

The staff at reception were rude and disorganized

Leisure Family

10/10

Exceptional

03 Oct 2025

Jacky

Our cabin was delightful. Spacious and comfortable, with a real wood fire and a spa bath.

The lodge is lovely.

There is a large, inviting reception area with comfortable seating and board games, etc. There are two dining options on site: a fancy restaurant and a casual tavern. We enjoyed the fancy restaurant, and I appreciated that they let my son order from the children’s tavern menu.

Wooden boardwalks connect everything on the site, so you can meander from cabin to lodge easily.

Friends_and_family Family

8/10

Excellent

01 Oct 2025

Peter

Whilst in a national park, it's hard to keep up appearances, although this is a tired lodge. The grounds are literally falling apart; the roads around the lodge are full of potholes, and maintenance seems to be a low priority. The rooms lack wifi (like it's 2025 eh) and the food is poor for the prices paid. It's average and we fortunately paid the high price for the top rooms, where talking with out guests at least we have a tv to watch in our room when the weather turned bad. Modern conveiences seem to be removed and whilst the nature experience is also all about the destination and tranquility so is modern conveniences expected. I would not return to this lodge.

Business_and_leisure Partner

2/10

Poor

24 Sep 2025

John

This resort is massively overpriced. Staff disinterested and overheard using foul language about guests when they thought they were alone. Accommodation is aged and poorly serviced. No wifi or telephone connectivity. No television. There are other options and I recommend you look into them if visiting Cradle Mountain

Leisure Partner

6/10

Pleasant

23 Sep 2025

Kevin

I'll start off by saying the location is absolutely incredible. There is wildlife and lots of great walks in the area and easy access to the park. We enjoyed sitting in the lodge with a drink and enjoying the fire or playing chess. However, the Cradle Mountain Lodge seems to be resting on its laurels and banking on the fact that you don't have many accommodation options in the area. I'm sure this place used to be nice but it is badly in need of updates to justify it's price.

The bed was one of the worst I slept on all trip. All springs. The pillows were flat as well. There is no TV or WiFi in the rooms and mobile service only if you have Telstra. The rooms haven't been updated in years, and while clean and tidy, it shows. They even still have single pane windows throughout the property. The redeeming qualities of the room were the fireplace, views outside, and a complimentary little hamper with wine and snacks on arrival. That unfortunately is the only freebie you'll get.

As for on site amenities, the shop is extremely expensive. Make sure you buy anything you want in your room ahead of time. Especially wine. The bistro was nice but expensive, the breakfast was ok.

The private spa is amazing and one of the reasons we originally came here years ago. In the past you would get a welcome glass of champagne and some snacks with the pricey experience, but these days even after paying $205 for 90 mins, those little touches are both extra now.

Final thoughts, ice with a big *

Leisure Family

8/10

Excellent

20 Sep 2025

Gregory Neil

'

8/10

Excellent

19 Sep 2025

Liesl

Property is a little dated. Our group was split in opposite parts of the property. The pathways are not well lit when walking at night from main lobby to cabins. Dinner in restaurant was excellent.

Leisure Friends

6/10

Pleasant

14 Sep 2025

Shane

Rooms were tired, shower was small

Family

10/10

Exceptional

13 Sep 2025

Michelle

The staff were so friendly and excellent. Lovely people who went above and beyond.

Leisure Partner

10/10

Exceptional

11 Sep 2025

Deyan

Will definatly come back.

Leisure Partner

10/10

Exceptional

30 Aug 2025

Katrina

Perfect place for a getaway

Leisure Partner

10/10

Exceptional

21 Aug 2025

Chelsea

Exceptional. We have already booked to return next year. A must holiday destination for all Australians at least once in their lifetime.

Leisure Friends

8/10

Excellent

20 Aug 2025

hiang teck

Most of my experience has been positive. I would have preferred wifi to be available in the cabin- many travellers combine leisure, work & business.

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

Deborah

Unforgettable experience

We went for our wedding anniversary and had an amazing experience. Beautiful view from our bedroom with complimentary wine and snacks. Staff were superb to accommodate our requests. The restaurant dinner was delicious.

Partner

10/10

Exceptional

18 Aug 2025

Yu-Chen

Friendly staffs

Leisure Partner

10/10

Exceptional

31 Jul 2025

Frances Lee

Excellent cabin with an amazing, romantic gas fireplace. The entire facility is beautiful and the ample welcome gift was truly a surprise. Though this property is a bit pricey, a one night stay there was well worth it for our overnight stay in Cradle Mt National Park. Wish I had time to use the spa after a long day of hiking. Highly recommend this property.

Leisure Partner

10/10

Exceptional

27 Jul 2025

Alexey

Overall good property, nice and fresh cabins. I personally didn’t enjoy the mattress and didn’t sleep the first night at all, but I’m fussy. Otherwise, the hotel is quite good, considering the remote location in the national park. The spa complex and services are good. The territory is beautiful, lots of nice walks, wildlife everywhere - that is certainly a great part to the overall experience.

Leisure Partner

10/10

Exceptional

15 Jul 2025

Kate

Just beautiful!! Great accommodation with easy access to Cradle Mountain Nat. Park. Plenty of wildlife to see and great tours. Especially gorgeous in winter after a snow fall!

Leisure Partner

6/10

Pleasant

12 Jul 2025

Daniella

It was very dated and did not offer room service. The bistro was quite expensive as it was the only place to eat. Complimentary water and some snacks were offered which was good. The room seemed very old and needs to be updated.

Friends_and_family Family

10/10

Exceptional

09 Jun 2025

Mollie

The rooms are a bit dated, as are the buildings but best place to stay to visit Cradle Mountain with kids. Loved it all! We saw platypus and wombats right outside our room. The restaurant was fabulous and all the staff were very helpful.

Business_and_leisure

4/10

Poor

25 May 2025

Verified traveler

Poor check in and terrible beds!

We stayed at the hotel for 3 nights. We had a poor check in experience upon arrival. They charged our credit card but also charged our card we booked the room with by accident. They then went to refund our card for the mistaken transaction but ended up charging us again - resulting in three seperate charges for the one room which were over $1000+, then multiple refunds which did not come through to our card immediately which put us out of pocket. The cabins are also in need of an upgrade. After hours of hiking, the beds were so uncomfortable and we could feel the springs and did not get a good restful sleep - we couldn’t wait to leave. For the price, we will be staying down the road next time.

Partner

8/10

Excellent

19 May 2025

David

The

8/10

Excellent

15 May 2025

Stan

Loved the room, very cosy with the gas fire. Great view. Pub meals and service were excellent. Breakfast was disappointing for an Accor establishment and not good value for money.

Leisure Partner

8/10

Excellent

09 May 2025

Andrew

Great location, food disappointing

The cabins were lovely and warm, with good facilities. The food was a bit disappointing. We ate in the Tavern one night and the Highlander restaurant the next. The Tavern did generic pub-food, with a very limited choice for vegetarians/vegans. The Highlander dinner was over-priced for what we got (we had the two-course menu). One of the sides was very over-salted, and the petit-fours and palate cleanser were not as described. The breakfast choices were mostly good (the porridge was excellent!), but the pastries on the first day were raw and inedible, and we had to ask the staff to replenish a number of the items. The staff were very friendly and apologetic about the issues, so no complaints there.

Partner

2/10

Poor

07 May 2025

Karen

I was actually very disappointed with our stay at peppers. It was by far the most I had spent on accommodation for the whole of our trip to Tasmania and therefore expected it to be as described in the photos. Instead I feel like I good a old slab hut with branches and leaves everywhere. It was nice on the inside and nice bathroom but certainly was not worth the dollars

Leisure Family

10/10

Exceptional

05 May 2025

Verified traveler

Would stay again. Wonderful place.

Partner

10/10

Exceptional

02 May 2025

Raeleen

Delightful!!

Delightful, gorgeous location and superb spa treatment. Restaurant food was delicious, staff customer service was excellent. I would love to go back!!

Friends_and_family Friends

6/10

Pleasant

27 Apr 2025

Justin

Was only ok.

Cradle mountain area simply amazing.. Lodge though starting to feel a tired and staff, while friendly were not up to standard worthy of the price charged for a Peppers resort. Bistro feels like a bit of a staff hangout of an evening and meals take approx 30 mins to arrive . Rooms were clean but basic, although our room and room next door had a creaky floor . Would try other accommodation in the area next visit as I didn’t feel it had the value for money expected.

Partner

6/10

Pleasant

27 Apr 2025

Daniel

The cradle mountain national park is absolutely breathtaking.
However, it seems the Peppers cradle mountain resort new owners have not invested in the hotel. The bathrooms in the rooms need a renovation and the food was horrendous for what is expected of a Peppers resort.
We were given plain boiled pasta for a kids spaghetti, and when we asked if there was bolognaise etc, they put ketchup on it.

Leisure Family

8/10

Excellent

26 Apr 2025

Joelle

The cabin was very rustic from the outside but clean, cozy and modern on the inside. The beds were comfortable. There is easy access to some great walking tracks and the pathways to and from the lodge are well marked and lit. There are no TV’s but we had mobile service with Telstra at our cabin.

Leisure Family

6/10

Pleasant

25 Apr 2025

david

There was a dust in the room, bathroom facilities were very average considering it was nearly $500 a night and that was the cheapest room. The quality of the food in the tavern was very average and the prices were very expensive considering the quality. The breakfast was luke warm on the three mornings we had it and the coffee was terrible (maybe the machine needs a clean?). It feels like with a few small upgrades it could be a 5 star accom but at the moment for what we paid it didn’t feel like it was quite there.
The staff were very helpful and their knowledge of the area was fantastic and some great suggestions. The proximity to the park was amazing and the regular busses were incredible.

Leisure Partner

6/10

Pleasant

24 Apr 2025

KELLY LEE

NA

10/10

Exceptional

23 Apr 2025

Alison

Gorgeous, modern, rustic.

We stayed in the basic room and it was gorgeous, modern, warm and comfortable. Initially turned off from reviews suggesting that it may be tired, we were surprised had how lovely the accommodation was. The restaurant was excellent for dinner. The outside of buildings looks basic but don’t let it fool you!

Partner

10/10

Exceptional

14 Apr 2025

Nash

Great location, great accommodation

Peppers Cradle Mountain is in such a handy location to Cradle Mountain and all of its many walks/hikes. Staff friendly and accommodating. Room was amazing with its own fireplace. The wild life around PCM is amazing, we saw kangaroos, platypus and a huge wombat. So special 💙

Partner

6/10

Pleasant

12 Apr 2025

Vicky

Our room was warm and comfortable however the tavern where we had dinner was cold, had to keep coat on. Breakfast was very ordinary, toaster not working. Would hesitate to stay there again.

Partner

10/10

Exceptional

06 Apr 2025

Mark

Cradle Mountain Holiday

Cabin was very comfortable and clean. Staff very helpful. Except for the option of a single barista prepared coffee, breakfast was below the quality and offerings you would expect in this price range.

Partner

10/10

Exceptional

02 Apr 2025

Verified traveler

Excellent in Cradle Mountain, the only drawback is no kitchen provide for individual house

Leisure Family

6/10

Pleasant

02 Apr 2025

Aaron

Property is in a great spot but showing its age. No internet or tvs in rooms which was disappointing and breakfast is not great as it was cold and limited options which was disappointing for a brand such as peppers.

Leisure Partner

10/10

Exceptional

27 Mar 2025

Eneo

Lovely to be immersed in cradle mountain

Leisure Partner

8/10

Excellent

21 Mar 2025

Will

A

10/10

Exceptional

21 Mar 2025

Christine

I'm impressed by the room and really like everything related to the room and the fireplace is really nice.

The only thing is it would be nicer if the Highland restaurant evening menu can change out a bit and not have identical menu for consecutive days.

Also the breakfast can offer croissants, chocolate and almond type.

Friends_and_family Friends

6/10

Pleasant

19 Mar 2025

Woon

Location fantastic.
Amenities/rooms tired and worn

10/10

Exceptional

12 Mar 2025

Mary JEAN

Platypus visible from dining room, paddy melons,wallabies, bandicoots and wombats all seen in a two night stay. Beautiful walks. Loved the slow combustion fire in our room. Loved the lack of tv etc in rooms. A beautiful place.

Leisure Partner

6/10

Pleasant

09 Mar 2025

Adam

Very poor for the cost

10/10

Exceptional

09 Mar 2025

Tracy

This property was everything I was hoping for. Glamping, lodge style!! And the best part was the platypus that lives in the lake behind the hotel!

10/10

Exceptional

07 Mar 2025

Luke

Lovely staff and friendly, unbelievable walking tracks and well looked after

Leisure Family_with_children

10/10

Exceptional

03 Mar 2025

Julie

Totally different environment from what I’ve visited before! Its proximity to Cradle Mountain National Park is the reason I selected Peppers for the wildlife, hiking, and vistas! Would loved to have stayed longer. Cabins were very nice; fireplace, showers, cozy, service staff very nice, professional, and informative.

Leisure Family

10/10

Exceptional

27 Feb 2025

Lodella

Hubby and I opted for a cabin stay, it was everything we were hoping for. Verandah overlooking trees, seeing different types of bird and listening to nature was the relaxing get away we needed. There are walking trails around the lodge where you can see watwr flows, wombats, wallabies and some snow along the water beds. We'd definitely stay here again.

Leisure Partner

4/10

Poor

26 Feb 2025

wayne

Very over rated, not worth the money

Partner

10/10

Exceptional

21 Feb 2025

Shubhada

Reception staff are very polite. Very informative