The Plaza Hotel Balanga City

Philippines , Balanga
BALANGA, Plaza Mayor De Ciudad De Balanga
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43 reviews shown

2/10

Poor

21 Jan 2024

KATHERINE

Hotel room was very dirty and small. There were also a lot of mosquitoes and the AC unit didn't work very well, so I was bit even before we were able to settle in. Consequently, we ended up not staying at this hotel. Probably won't be booking there again nor via Travelocity again, unfortunately. There should be more accurate and updated information regarding this venue on Travelocity.com so customers can make a better informed decision on reservation, considering this was a non-refundable reservation. Very disappointed.

Leisure Family

10/10

Exceptional

14 Jun 2022

Jocelyn

👍

Leisure Self

8/10

Excellent

20 Mar 2020

Edna

Balanga’s pride

Comfortable ,safe and very convenient to all services and restaurants

Partner

6/10

Pleasant

04 Mar 2020

Verified traveler

I stayed here for 5 days. I noticed they missed cleaning the room one day. 2 of 5 they didn’t leave water bottles. They are not consistent. Bathroom is outdated. Water sips out of shower door which I also complained to the front desk. Over all its an ok facility. Thanks

Friends_and_family Family

10/10

Exceptional

02 Oct 2019

Bernadette

The hotel is located at the center of Balanga City, very accessible to places of interest in the city. It is next to the City Hall and Cathedral Parish of St. Joseph is just across. Most importantly, what really made our stay very pleasant is the attitude of all the hotel staff. From the people who’ll meet you at the ground floor, (since the reception is on the 3rd floor), the two pretty ladies at the reception, to the people at the restaurant, they were all very gracious, attentive, informative, respectful and ever-smiling. I can say they had a very good training in customer service.

Partner

6/10

Pleasant

25 Apr 2019

Verified traveler

Hotel Good although staff and signage need to be better in emergencies. No one around to help when earthquake hit.

Family

8/10

Excellent

21 Apr 2019

Verified traveler

Good, neat hotel.

Ensure you have a room that faces the plaza. My first room faced the back and the view was of some grotty stairs. Upgraded to Presidential Suite (they didn't have anything else) and that was a great room for the price.

10/10

Exceptional

25 Mar 2019

Verified traveler

Nice hotel, great location. Very friendly staff. The room were clean and spacious

Friends_and_family Family_with_children

10/10

Exceptional

30 May 2018

quintin

Nice hotel

It was a nice hotel , I thought parking is gonna
Be hard to find. Since it's a street parking. the hotel is nice , the breakfast room is a nice place to start your day. Will stay again.

Partner

8/10

Excellent

18 Apr 2018

Elizabeth

95% good

6/10

Pleasant

14 Feb 2018

Jerry

Location

Hotel is close to City Hall. No place to park or discharge passenger. Very crowded and few place to eat. Room needs upgrade.

10/10

Exceptional

04 Oct 2017

Hubert Eugene

It is nice and comfortable I will be back soon

Partner

10/10

Exceptional

02 Sep 2017

marc john

Great place to stay at overall of the city. City is very small only a few places to choose but fhis place is by gar the best and right smack in the muddle of the city.

6/10

Pleasant

05 Mar 2017

Manny

Good stay. Walking distance to all places to go.

Poor housekeeping. Staf not very knowledegable but still want to stay next time because of location. Could have been better but too late for management to get better.

8/10

Excellent

02 Mar 2017

Helen

Convenient and pleasant hotel

We liked the location of this hotel - right at the center of activities in Balanga, Bataan. We were there on a week-end and the plaza was full of activities. The mall and several restaurants were close by, as well as the cathedral.

10/10

Exceptional

22 Feb 2017

Oscar

Nice hotel nearby shopping mall and restaurants

Great experience. Breakfast is delicious with fresh fruits. Easy access to local transportation

6/10

Pleasant

25 Dec 2016

Otep

City Center

The hotel is relatively new but is already showing some signs of aging.

4/10

Poor

29 Sep 2016

family w kids

Close to restaurants

Restaurants is just downstairs like jollibee greenwhich but the thing is they dont vacuum the floor and when you shower the water leaks in the whole bathroon floor, which makes it slippery. Free breakfst is good.

8/10

Excellent

01 Aug 2016

Ralph Jason

A great stay at The Plaza Hotel Balanga

Overall stay was great. We highly recommend The Plaza Hotel!

Family

6/10

Pleasant

29 Jul 2016

marcus101

Confusing website wrong information provided

Website shows that the rooms had a city view access but not given during check in which i paid in the booking. Try to check first for the room availability before booking otherwise you spend and disappointed.

8/10

Excellent

20 Jul 2016

Verified traveler

Nice hotel, secure, friendly staff,

This is probably the best hotel in town. You will be living in a secured fortress and there is an in-room safe for your money and passport. cctv cameras everywhere just outside the hotel. Cops hangout at a spotting post on the other side of the plaza. The inside of the hotel has a modern/classy look. The beds have thick comforters and the a/c blows cold air, you will surely have a good night sleep. Checkout the 6th floor, beautiful view. The staff's hospitality and customer service is unmatched. female receptionist named dexter will hook you up, she has an answer for every question you have. Jecca the waitress knows the menu like the back of her hand, she will make sure you have a good dining experience. If you want to impress a girl, take her to this hotel. You won't regret it.

8/10

Excellent

18 Jul 2016

Verified traveler

Nice hotel and friendly staff

We stayed at the hotel 5 days. My rating would have been 5 if there was a pool and spa and then, we have to renew our key card everyday. Other than that we had a nice stay.

6/10

Pleasant

17 Jul 2016

Lee

The Plaza Hotel

The room wasn't properly cleaned. There was hair everywhere in the bathroom. There was gum on the carpet and a used band aid near the trash can in the room which means that it wasn't vacuumed. There was no room service after hours. Breakfast was good. Also, when you first arrive, there is no valet service and there wasn't anybody to tell you where to park. It wasn't very welcoming.

10/10

Exceptional

06 Jun 2016

Roger

Nice stay in Balanga

Enjoyed stayed right in the heart of Balanga. Food menu catered to Asian travelers and local cuisine. Very nice stay, very professional staff!

Partner

10/10

Exceptional

18 Apr 2016

Verified traveler

Nice hotel closed to everthing

Only thing is the Wifi signal is poorly unstable. Recommend installing Wireless Access Point (WAP) in every room vice centralize per floor.

6/10

Pleasant

12 Apr 2016

Verified traveler

Good, basic hotel at the heart of Bataan

Place is nicely sitauted in the Capitol of Bataan. Getting to and from different destinations is a cinch. Hotel contains basic necessities and is overall a comfortable stay. Concierge was greatly helpful and informative. We would suggest however, that they improve the Wi-fi connection. Our room also had problems with a leaking Air Conditioner and a vandalized wall.

Family

10/10

Exceptional

05 Apr 2016

John

Best Hotel for Weekend Escape from Manila!

Wonderful hotel. A GEM in the Luzon Island.
The hotel staff gave me a room upgrade underneath the central clock tower with stunning views of the Plaza Mayor.
Definitely felt like I was in Europe. Comfortable beds and decor, it started to age but still good.
Breakfast Buffet was in their Function Room with Rooftop Garden Views of the town.
Really amazing hotel overall, couldn't have asked for a better weekend stay!

8/10

Excellent

04 Feb 2016

Verified traveler

Value for money

Great location, middle of the town

Family

8/10

Excellent

27 Jan 2016

Tony

Nice hotel at a reasonable price

The Plaza is a nice hotel and the staff are wonderful. The restaurant food was good and the service quick. The only negative item was my window faced a wall. Absolutely no view.

If booking a room make sure you specify a room with a view of the plaza.

8/10

Excellent

12 Jan 2016

benedicto

pleasantly surprised!

No smoking hotel, no smoking city! Streets at the town center were a bit crowded but pedestrian and traffic was generally disciplined.
Kyoto resto in hotel was very good, generous portions and tastes great.
Staff was attentive but management needs to do better in training them.
Very easy to get around.
Definitely buy tinapa from the market as pasalubong.

Partner

8/10

Excellent

17 Nov 2015

Bahtiar

Good location

I stayed here during the Pilipinas Powerman Duathlon 2015. The hotel is next to the town square. You can get Japanese cuisine here at a good price.

8/10

Excellent

11 Aug 2015

Vincent

Good location, comfortable and clean

Enjoyable

Partner

6/10

Pleasant

11 Aug 2015

Dennis Liew

Good hotel, but bad information sharing

Nice hotel, staffs are friendly, room service and chamber maids are superb. only flaw is that tis city is a smoke free city. I wasn't informed when I checked in. all of sudden, the reception called me and said i would have to pay 2k pesos if i want to smoke in my room.. i was stunned. reception should have informed guests when they check in. not giving them surprises. overall tis is a good hotel.

6/10

Pleasant

20 Jun 2015

Leni

Day trip in Balanga City

The bathroom stinks like a dirty water in the canal. The grout in the tiles are already broken considering this hotel is only one year old. The aircon didn't seem to work... I was disappointed

Family

10/10

Exceptional

26 May 2015

paul

We will return for another stay - worth the price.

We had two rooms for family and we overlooked the plaza - room was nice and comfortable, and was worth the price indeed - Many restaurants, the mall, and lots of things are within walking distance. Parking is free so that was a big plus as well. In City Hall Plaza so there is lots of activity - but overall - we will be back..

Family

8/10

Excellent

14 Dec 2017

I-Kuan

Good location

Friendly clerk, no good location

6/10

Pleasant

07 Dec 2017

I-Kuan

be careful, They may provide a no window room.

They provided a no window room to me.

10/10

Exceptional

13 Feb 2017

Verified traveler

sufficient

sufficient hotel situation.
i will reuse april

2/10

Poor

21 Dec 2016

Zentral gelegenes aber nicht zu empfehlendes Hotel

Gut ist die zentrale Lage. Beim ein- und auschecken gab es eine lange Wartezeit. Lange Wartezeiten gab es auch vor dem Aufzug. Eine Treppe war nicht auffindbar. Es wurde bis ca. 0:30 im Hotelzimmern Möbel zurechtgerückt. Leider auch im Zimmer über unserem. Es war dementsprechend laut. Ungefähr 30 Minuten nach dem auschecken haben wir festgestellt festgestellt, dass wir ein Ladegerät im Zimmer vergessen haben und gingen nochmals zur Rezeption. Allerdings bekamen wir die Antwort, der Zimmerservice hat nichts mehr gefunden. Auf die Frage, ob ich selber nochmals nachsehen kann, wiederholte die Dame an der Rezeption ihre Antwort, jetzt aber unfreundlich. Ich werde das Hotel nicht weiterempfehlen.

Partner

6/10

Pleasant

12 Dec 2016

TETSURO

チェックインして部屋に入ると、まだ他の顧客が使用中の部屋であった。
また、夕方及び早朝に外の広場でズンバを大勢でやっているのでうるさい。

8/10

Excellent

21 Nov 2016

Daniel

Das Hotel am Platze

Wir besuchten Freunde dort, hatten deswegen die Chance 2 unterschiedliche Zimmer zu sehen. Die beste Kategorie (nicht direkt über Expedia buchbar) ist sehr empfehlenswert, groß, Zimmer zum Platz hin, ruhig, tolles Bad.

Die günstigste Kategorie ist sehr viel kleiner, das Bad ist winzig und sehr unpraktisch.

Insgesamt wirkt das Hotel und speziell die Zimmer renovierungsbedürftig.

Frühstück ist gut, allerdings muss man das Haus verlassen und es gibt nur 6 Wahlmöglichkeiten. Dazu nur 2 unterschiedliche Getränke.

Umgebung ist klasse, das Hotel liegt direkt neben einem Robinsons Einkaufszentrum. Parkplätze gab es immer genug direkt am Hotel.

8/10

Excellent

23 Mar 2016

Verified traveler

在balanga地區最滿意的飯店. 分離式冷氣不會吵到你睡眠. 網路狀況良好.

8/10

Excellent

09 Dec 2015

Verified traveler

Koste oss under opphold, hadde problemer med vinduer, følte oss at vi er i fengsel! Får ikke fersk luft!

Partner