Name: Lyric Ht West End, Trademark Collection by Wyndham
Address: 1300 Highway 8 West, Cleveland, 38732, US

10/10

Exceptional

01 Aug 2026

Terrance

I enjoyed this hotel. It was worth it!!

10/10

Exceptional

27 Jul 2026

Chris

Great staff…very helpful

10/10

Exceptional

27 Jul 2026

Stephen

A/c did not work properly

10/10

Exceptional

26 Jul 2026

Rochelle

Everything was awesome! We had quite room, clean and secure!

6/10

Pleasant

26 Jul 2026

John

Staff would not let me upgrade to the wing where the wedding pretty I was with and they had a room

6/10

Pleasant

23 Jul 2026

Amy

In town for my dad's funeral. 1st room- it was 81°, 2nd room only handicap room available, shower was so weird with water getting all over bathroom, and water pressure so weak it would barely rinse hair but no clean rooms available to move into main hotel. West wing was creepy as no cars were parked back in that area and doors weren't secure at night. As a woman traveling alone, it didn't feel safe. Was told I could move next morning but there were no rooms clean after 1pm. No food amenities offered on Monday and pool water was gross I didn't enjoy. Blow dryer made awful noise and smell . Definitely looked better in picutes but beds (no pillows) were comfortable.

10/10

Exceptional

22 Jul 2026

Verquitta

Great location close to Delta State University! The property has two restaurants on-site, plus there’s a Mexican restaurant right across the street. Downtown is less than 5 minutes away and offers several great restaurants and places to eat. The room was clean, the staff was friendly, and the overall stay was comfortable. I would definitely stay here again.

Family_with_children

8/10

Excellent

20 Jul 2026

Lawrence

Comfortable, nice hotel with good amenities and clean rooms. Breakfast included. I would recommend.

Family

8/10

Excellent

18 Jul 2026

Patricia

all the staff were lovely and helpful, there seemed to be plenty parking and the room was clean.
the break fast was very good as well , however if the hours are 6-10 and you run out of grits at 8 and the bread and juice dwindles that was disappinting.but the food that WAS available was very good

Partner

10/10

Exceptional

12 Jul 2026

Anita

Staff was helpful. Easy parking and room was clean.

Family

8/10

Excellent

12 Jul 2026

Burvis

NA

Family

10/10

Exceptional

12 Jul 2026

Jeffery

Our stay was wonderful. Room was great and staff were friendly.

Partner

10/10

Exceptional

10 Jul 2026

Johnnie

Just was here last month and the month before I love this hotel very clean staff nice the pool is fun and breaks is good

Partner

10/10

Exceptional

09 Jul 2026

Donna

I would stay at this property in the future. My 1 complaint, The hotel ran out of clean towels.

6/10

Pleasant

08 Jul 2026

erica

Took too long for the hot water to work and front desk was notified and was told she didn’t know. Ran it 1 hour for it to still come out lukewarm. Beautiful hotel and clean.

Self

6/10

Pleasant

08 Jul 2026

Kayla

Rooms were nice and clean. The staff was nice. The pool was not kept and had lots of bugs and looked almost stagnant.. Teenage boys running up and down the hallway at 11 pm didn’t make for a great nights sleep but that was at no fault to the staff.

Family_with_children

10/10

Exceptional

07 Jul 2026

Donna

The room was clean and dry, There was a variety at the breakfast bar. Staff was helpful and accommodating. Great value for the price. I would definitely recommend this hotel.

Family

10/10

Exceptional

05 Jul 2026

Jayhron

Lyrics was the best in Cleveland I ever stayed at I loved it .

Family_with_children

10/10

Exceptional

05 Jul 2026

Jacquelynn

Everything was great

Family_with_children

6/10

Pleasant

05 Jul 2026

Latoya

I stayed in the west wing and there was ants everywhere. All in my food and on the bathroom floor. Other than that everything was good.

Family_with_children

10/10

Exceptional

04 Jul 2026

Angelica

Everything was awesome. I always stay there everytime I go to Mississippi.

Partner

10/10

Exceptional

03 Jul 2026

Vincent

Lyric exceeded my expectations. Not often seen in hotel chains these days. Staff was super.

Business

8/10

Excellent

30 Jun 2026

Octavia

No major complaints. Good stay!

Self

10/10

Exceptional

27 Jun 2026

David

Everything was great

Family

6/10

Pleasant

27 Jun 2026

Sabrina

Upon Check-In, both the ladies were very kind. I did ask for our two rooms to be together and they didn’t mind. However, we booked this because there was a pool for my kids to swim since we had been on the road all day. The pool was not sanitary enough for them to even dip a toe.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Paula

Amazing staff and beautiful hotel.

Family_with_children

10/10

Exceptional

26 Jun 2026

Tamara

Was a very nice place. Enjoyed the staff. Very friendly staff.

Partner

10/10

Exceptional

23 Jun 2026

Tonya

Cleanliness, quietness and pleasant staff

Partner

2/10

Poor

21 Jun 2026

Derrick

We have literally had to change rooms 5 times in one day due to various issues at the property. We are very cool and understanding guests, but something has changed with this property.

We had 6-7 rooms this past weekend and 3 of the guests had similar complaints about the property uncleanliness and maintenance issues.

Just for reference, our room experience:

1st room was on the 2nd floor of the main building, the safety door wouldn’t lock and cleaning supplies left in the room.

2nd room, 701 in the state house. Tried to adjust the air conditioner was in the room for 20 minutes before maintenance came and room temp would not go below 75. Maintenance guy came, couldn’t get it to work, called someone on the phone and that person advise that I wait another 10-15 to see if it worked… air never worked. It was set to restricted (but not aligned with the outside temps).

3rd room, 702, room was not cleaned see attachments for reference. HORRIBLE

4th room 707, Again AC set to restricted. Room temp 76, before we left for banquet. Husband was sweating trying to get dressed. The front desk tried to assist, but could not get it working even offered room 706, but upon entry the heat hit you in the face.

5th room back in main building. Air worked but room appeared to be in middle of remodel with paint patches on the wall throughout the room.

Less than 24 hours, 5 rooms, 5 horrible experience.

Best thing about the stay, the pleasant front desk staff day and night!

Family

10/10

Exceptional

21 Jun 2026

Denarrea

Beautiful establishment great breakfast

Partner

10/10

Exceptional

20 Jun 2026

ELAINE

Every time we come to Cleveland this is where we stay if there availability quiet clean good breakfast too

Partner

10/10

Exceptional

17 Jun 2026

Pieter

The hotel has a warm, efficient and welcoming vibe. Clientele was a mixture of skilled labors working on a nearby project, little league teams, and random folks. Everyone was respectful, and staff set the tone. The property was well staffed with experienced personnel who were constantly moving around. Plenty of parking, nice furnishings and better than usual breakfast. Only stayed one night but will definitely return when in the area.

Friends_and_family Family

6/10

Pleasant

15 Jun 2026

Michael

There is no elevator. This would have been nice to know ahead of time. Very inconvenient!

10/10

Exceptional

15 Jun 2026

Kathy

Very clean establishment but if you want to swim check ahead of time because it maybe down

Family

10/10

Exceptional

13 Jun 2026

MarQuel

Every thing was in place . No complaints!

Friends_and_family Family

10/10

Exceptional

12 Jun 2026

Jonathon

.

Partner

8/10

Excellent

12 Jun 2026

Michael

Hotel was clean and neat. Staff was polite and helpful
I was in to 322, there was a very large motor somewhere close by that cycled on and off all night - very disturbing - woke me several times.
There was no place to put a suitcase except on the floor - you need to put a couple of folding luggage racks in the room.
The desk chair in the room was broken. I sat down in it and almost toppled over You need to fix it.

Family

6/10

Pleasant

07 Jun 2026

John

The A/C in the Common area in the wing we were in was out, the push bar to the door between our wing and the main building was hanging off the door, there were holes and patches of plaster torn off the wall in our room. The pool was not available ( no water in it) even tho it was after Memorial Day. We were short a pillow but the staff brought us one. Breakfast was fine and the staff was helpful if not particularly friendly. Overall it was perfectly acceptable but seemed overrated on the Expedia site.

Partner

10/10

Exceptional

07 Jun 2026

Renee

Great place to stay, I missed not having premium tv though, no option for Netflix or any other App for viewing

Partner

10/10

Exceptional

04 Jun 2026

Deidra

Very friendly and clean for the price.

Self

10/10

Exceptional

26 May 2026

Meg

Clean room and good breakfast

Family_with_children

8/10

Excellent

26 May 2026

Sentia

I like that they had restaurants in walking distance’s a very nice pool.

Partner

8/10

Excellent

24 May 2026

Shareta

The hotel was tidy, and the staff were friendly. No complaints overall. The complimentary breakfast was very basic but sufficient.

Friends_and_family Family

10/10

Exceptional

15 May 2026

Jasmine

Yes everything was so nice

Partner

10/10

Exceptional

10 May 2026

Carmisia

Very clean and VERY comfortable. The bed was amazing. Will stay again.

Partner

8/10

Excellent

10 May 2026

Brandi

Great friendly staff at check in. Room was not cleaned my second day of my stay.

Family

10/10

Exceptional

08 May 2026

Joseph

Clean, modern rooms. Location perfect for Delta State graduation. Very nice pool area and fitness center.

10/10

Exceptional

05 May 2026

Chris

Very nice property and front desk.

Self

10/10

Exceptional

30 Apr 2026

William

Very clean, friendly staff, rooms were big and spacious

Partner

10/10

Exceptional

28 Apr 2026

joseph

Front desk was great at check-in/out. Room was clean and well equipped. Breakfast offerings were great.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Rowena

Lyric Hotel is a nice place to stay for a few days. The first night was great but the second night was not so great. The locals were present playing music extremely loud until the cops were called. Wasn’t able to sleep until after 12:30am due to the noise. Don’t understand why the staff didn’t address the situation until one of the guest complained.

Friends_and_family Family

10/10

Exceptional

25 Apr 2026

Leroy

Everything was top tier .. loved it

Partner

8/10

Excellent

20 Apr 2026

Andrea

Wasnt open

8/10

Excellent

18 Apr 2026

Jamey

Amy, the GM and her staff were awesome.

One of the corners in my room (#306) had unpainted sheetrock mud on both walls.

All of the trim leading into the rooms is filthy and in bad need of a coat of paint.

Breakfast was bland.

Self

8/10

Excellent

13 Apr 2026

Adrianne

Staff was friendly and attentive. Cleanest hotel I’ve stayed in for a while. Room was nice and large with well thought out storage. It was HOT in the room when we arrived and took a while to cool down as the AC was left completely off. Bit of a bummer. Breakfast was ok. Wouldn’t really call it a “buffet” as it was just a few hot options of gross premixed gravy, biscuits, cold grits, sausage was good, those weird rehydrated eggs. Wasn’t able to make a waffle since they only had one waffle maker and way too many guest. Anyways, we still liked it there. Cleanliness and staff trumped the “meh” breakfast.

Family_with_children

10/10

Exceptional

13 Apr 2026

Mareus

I prefer this hotel everytime i visit

6/10

Pleasant

13 Apr 2026

Nekelia

Stayed in the East wing, comfortable, private, but detail cleanliness could be better, my bathroom shower wasnt clean with mold in the caulking.

Self

10/10

Exceptional

10 Apr 2026

Dennis

The pool was not operational.

Self

6/10

Pleasant

05 Apr 2026

Tomekia Smith

Tub wasn't clean. Walls dirty. Curtain was hanging. Desk chair had food in it and had white deposit on the bottom.

Family

10/10

Exceptional

03 Apr 2026

Amanda

Everything was perfect will be back

Family_with_children

10/10

Exceptional

01 Apr 2026

Andrew

10/10 This is the place to be!

10/10

Exceptional

01 Apr 2026

Latriest

Great hotel

10/10

Exceptional

30 Mar 2026

Lanena

Very neat and clean room!

Self

8/10

Excellent

29 Mar 2026

MCSHELL

Everything was nice

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Withbenky

Booking through a third party was not the best experience. We were charged at total of 3x by the property plus incidental. The property needs to have better coordination with Expedia for guest. This takes away from travelers emergency funds. Other than that they property was nice & convenient to restaurants.

Family_with_children

6/10

Pleasant

29 Mar 2026

Dr. Nicholas

Staff was amazing, the room condition could be better, I had blotches of paint going down the wall, perhaps there is some touching up being done. Also some of the rooms door frames looks damaged and scuffed

10/10

Exceptional

22 Mar 2026

Rashon

I loved my stay there it was nice

Self

10/10

Exceptional

22 Mar 2026

Carolyn

Niesha at the front desk was awesome

Partner

6/10

Pleasant

21 Mar 2026

Tawnya

The property is very nice and seems well kept. The staff was amazing. Overall would have been 5 stars except our room was so dirty. There were pubic hairs in the shower. A hair on the counter. Hairs in the sink. Toothpaste on the toilet handle. The side table had a mountain of dirt and grime around the buckles on it. The chair was dirty when wiped down. There looked like blood on the floor and the side of mattress but I guess it could have been throw up. Not sure. Just filthy.

10/10

Exceptional

08 Mar 2026

Lovivian

My stay was great, I would definitelystay here again. The hotel is in a great location. The Front desk staff had excellent customer service and were very friendly. The housekeeping staff was also very nice and professional.

Family

10/10

Exceptional

17 Jul 2023

Chemere

The overall stay was nice and very comfortable. We will definitely stay again.

We did have some issues with our room key, but it was fixed promptly.

The staff were nice and helpful.

Leisure Family_with_children

2/10

Poor

02 May 2023

Linda

Hotel staff was very rude at check-in because we had booked through a third party. It was much cheaper and we were booking 10 rooms. We contacted the hotel prior to booking through the third party but they would not work with us. There was 1 night worker who was very polite.

Business_and_leisure Friends

10/10

Exceptional

31 Mar 2023

Canaan

Very nice and close to campus.

Leisure Family

10/10

Exceptional

05 Mar 2023

Leslie

Clean & well appointed. Would stay again.

Leisure Family

10/10

Exceptional

02 Mar 2023

Michael

Very clean room and staff was especially friendly. Only problem was the faucet in the bathroom was very very loose

Partner

6/10

Pleasant

27 Feb 2023

Arveyonka

Came for a funeral and it was one of the few options. Had 2 rooms - suite and 2 Q size rooms. The suite was underwhelming and small. The couch looked like it came from a junkyard. I liked my moms room a lot better for $40 cheaper a day.

Leisure Family_with_children

6/10

Pleasant

25 Feb 2023

Lisa

Location was good. Cleanliness of hotel was lacking an repairs in room were needed sink facet was loose sink is too small and lighting was poor. The bed was comfortable on the plus side and room was quiet.

Business Partner

8/10

Excellent

23 Feb 2023

Sherry

Room is comfortable. Bathroom is clean. One bedside light was burned out, and there was only one caffeinated coffee pod.
Carpet in the public areas needs cleaning. Carpet on this hall is tearing apart.
Cleaning staff needs better training & probably better pay. Whoever is in charge overall of house cleaning needs to step up.

Business Partner

8/10

Excellent

09 Feb 2023

Nicole

The staff were very friendly and helpful!

Business Self

6/10

Pleasant

30 Jan 2023

paul

Had to switch rooms after we had already unpacked because AC would not cut on. They only had one room ready that they could transfer us to although it was at night and hotel was empty. That room was not very clean and the guest room keys did not work. Staff had to use master keys to let us in every time we left room. Prefer the Cotton House by Marriott a few miles away

Leisure Partner

10/10

Exceptional

13 Jan 2023

Monique

The water in the tub was brown but the shower was great. Loved the suite with the living and sleeping area and 2 bathrooms!

Leisure Partner

8/10

Excellent

30 Dec 2022

Brandy

Would prolly stay again.

Staff was very friendly and helpful, place was quiet and get very safe. Beds were very comfy. bathroom was dirty I had to buy cleaner and clean myself, the heat wouldn’t work the first night and the 2nd night it wouldn’t go off and got to 79 in our room!

Friends_and_family Family

10/10

Exceptional

19 Dec 2022

Kecia

Ok

Enjoyed our stay…no luxuries for the cost in that particular area. The price was a bit elevated and no frills as that area is certainly not a sought after area that would extend itself to high cost lodging.

8/10

Excellent

18 Dec 2022

Jonathan

Clean and safe

Leisure Partner

10/10

Exceptional

16 Dec 2022

Tommy

The entire staff was super friendly and helpful.
The facilities were very clean

Leisure Family

6/10

Pleasant

15 Dec 2022

Frank

Bad coffee maker, bad laboratory faucet. Exit door for unit had a part hanging loose with screws about to fall out. Took awhile to find TV remote. It was hidden out of sight.

Leisure Partner

6/10

Pleasant

16 Nov 2022

carol

Just switch rooms

The key fob to our door did not work. Was told that maintenance could not get to it until next day, so every time we needed to get into our room, the desk clerk had to come up and let us in. I had to go to the car in the middle of the night and could not get back into the building. Had to ring the bell several times before an unhappy overnight clerk let me in. Should have been moved to a different room after the first few times sets of keys didn't work.

Business

8/10

Excellent

13 Nov 2022

F Charles

Will definitely stay again!

Enjoyed our stay. Comfortable, clean and quiet. Front Desk staff were wonderful, very attentive and professional. There were a few items that needed maintenance attention (ice maker, exterior entrance door damaged, lights in bathroom too dim). However, overall, it was super clean and very nice. We visit Cleveland often. This is our hotel of choice!

Friends_and_family Family

8/10

Excellent

12 Nov 2022

MINNIE

Safety of entry doors to hotel.Safety lock on room door did not work. Lightning could be a little better in bathroom. Everything else okay.

Leisure Partner

10/10

Exceptional

09 Nov 2022

Janice

Great hotel and location, the weather was nice and the pool was closed only down side about visit.

Leisure Self

10/10

Exceptional

07 Nov 2022

NANCY

Everyone has been so friendly.

Leisure Family

10/10

Exceptional

07 Nov 2022

Chrissy

.

Leisure Self

8/10

Excellent

18 Oct 2022

James

Location

Leisure Family

4/10

Poor

07 Oct 2022

Carrie

Conveniently located. Room was missing towels. Most pillows were missing pillowcases. Hairdryer did not work. Called front desk to request replacement. They never brought it.

Leisure Family

10/10

Exceptional

05 Oct 2022

Laura

Everyone was so helpful and friendly. Probably the best customer service ever!! All the staff was smiling and happy. Loved them all!

Leisure Partner

8/10

Excellent

01 Oct 2022

Marietta

The modern design, however, the facility listed a king bed and sofa sleeper. There was no sofa sleeper, just a chase lounger.