Hampshire Hotel & Spa

10/10

Exceptional

10 Mar 2026

Julie

I took my son and his friend for a belated birthday celebration. Our original trip was postponed due to a big snowstorm. When we arrived the staff was genuine and welcoming. At dinner the waitress was unbelievable. Kind, attentive AND when we said we were celebrating my son’s belated birthday and his friends birthday (the day prior) she surprised them with the most decadent chocolate cake. Our meals were delicious and we were so impressed with how special the server made the boys feel.

10/10

Exceptional

08 Mar 2026

Rachel

Lovely hotel with updated facilities and enchanting Christmas decor. Very walkable.

6/10

Pleasant

08 Mar 2026

Claudine

Loud! You can hear everything happening in rooms near you

4/10

Poor

26 Feb 2026

BERNARD

Unremarkable room for the price. Although it has Harborside in the name our view was a construction site and not a glimpse of the harbor.
The wait for valet parking was annoying. Upon checkout it took almost half an hour to retrieve our car.

Partner

10/10

Exceptional

23 Feb 2026

James

The staff were pleasant. The room was perfect in every way.

Partner

8/10

Excellent

16 Feb 2026

Doris

Amenities

10/10

Exceptional

15 Feb 2026

Antonio

Great location, friendly, clean spacious room and bathroom.

Partner

10/10

Exceptional

11 Feb 2026

John

Fun

10/10

Exceptional

24 Jan 2026

Eric

We stay here every year and weren't disappointed. Hotel staff are always friendly and accommodating. I highly recommend staying here.

Partner

10/10

Exceptional

11 Jan 2026

Mark

I booked two double queen rooms for my family of four. My daughters shared one room and were in heaven. From the friendly valet staff to the professional and welcoming front desk team to the barman, the place felt welcoming and well run. The rooms were clean and the coffee great. What more do you need?

Leisure Family

8/10

Excellent

05 Jan 2026

Harold

The rooms were clean and spacious, and the food from the restaurant on the first floor was excellent. Nice pool and gym in the basement. And I liked being able to log into my Amazon account on the TV. I was disappointed that I could never get the water in the bath to be very hot -- it was okay for a quick shower, but not warm enough for a bath. The heating system is rather old -- it would get very warm, then shut off, and get quite cool. Then the cycle would repeat. It woke me up some in the night.

Leisure Family

10/10

Exceptional

02 Jan 2026

Kathleen

I loved the room—as I’ve stayed here in the past. I like seeing pictures on the wall that depict the beauty and history of Portsmouth!

Partner

8/10

Excellent

12 Dec 2025

Brian

Lively bar and great location to downtown.

Friends_and_family Friends

10/10

Exceptional

12 Dec 2025

Joan

Room was very clean and the bed was very comfortable

Partner

10/10

Exceptional

02 Dec 2025

Tim

Friendly staff, great view and the best clam chowder I have ever had. And I am big fan of clam chowder.

Leisure Family

10/10

Exceptional

29 Nov 2025

Norman

Clean room attentive desk help and car park valet

10/10

Exceptional

25 Nov 2025

Elaine

Great bartender!!!!

8/10

Excellent

16 Nov 2025

Karen

Our reservation included Club Room access, which was great for refreshments/snacks throughout the day/eve. The staff was very friendly.

Partner

10/10

Exceptional

15 Nov 2025

Wendell

Spotless and new room. Staff was super nice!

Leisure Partner

8/10

Excellent

14 Oct 2025

Kristie

Too much plastic and trash to be thrown away/recycled. Everything we used was wrapped in paper or was plastic. Room was ok but no blanket. It was cold.

Partner

10/10

Exceptional

11 Oct 2025

Cynthia

Great hotel, great location

Friends_and_family Friends

10/10

Exceptional

16 Sep 2025

Chris

Staff and Hotel location was excellent

Leisure Partner

10/10

Exceptional

02 Sep 2025

Roger

Portsmouth is awesome and this hotel is in a great location for walking and enjoying the city!

Leisure Partner

10/10

Exceptional

26 Aug 2025

william

Our stay was fabulous. We'll be back!

Friends_and_family Family

10/10

Exceptional

29 Jul 2025

David

Nice place to stay on the waterfront in downtown Portsmouth. It is near the port so there is some industry nearby.

Leisure Family

10/10

Exceptional

20 Jul 2025

Steven

Front desk customer service was excellent. Also gentleman who served us breakfast was very friendly. Food was great.
Loved the bed. And had a decent workout

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

Tyler

Excellent Stay

Leisure

8/10

Excellent

12 Jul 2025

ROBERT

Very nice property with lots of amenities and within walking distance of the sutes around Potsmouth

Leisure

10/10

Exceptional

10 Jul 2025

Dawn

Dinner in the restaurant needs to up its game and the bar stools need rubber on the legs because they make a god awful noise

Leisure Partner

10/10

Exceptional

09 Jul 2025

Verified traveler

Spacious room

Renovated spacious room and a location that's walking distance to downtown. The parking could be considered pricey, however parking in the area is a nightmare so it's worth it. I had a wonderful stay and would recommend this hotel to anyone.

Self

10/10

Exceptional

06 Jul 2025

Diane

Was very pleased with the Sheraton, was very clean, staff was very friendly and was overall very happy with the experience

Leisure Partner

10/10

Exceptional

02 Jul 2025

Adam

Beautiful property, clean and comfortable room, excellent staff, close walk to downtown

Leisure Partner

10/10

Exceptional

30 Jun 2025

Angela

Will be back for sure! Breakfast was great!

8/10

Excellent

23 Jun 2025

Anne

Checking into our room the safe was not working they told us we could change rooms and the room they gave us was a small triangler shaped room very claustrophobic, so we opted to stay in our original room took them several hours to fix safe so we lost our morning and early afternoon because of it

10/10

Exceptional

15 Jun 2025

Kimberly

Perfect

10/10

Exceptional

23 May 2025

Miroslav

Lovely hotel

Leisure Family

10/10

Exceptional

20 May 2025

Miroslav

Some vacuuming needed in the lobby and restaurant area.

Leisure Partner

6/10

Pleasant

19 May 2025

Christopher

Disturbed slumber

Our stay was quite disappointing. We were awoken in the middle of the night by a neighbor who checked into the room next to ours and proceeded to engage in a screaming phone conversation for almost two hours. On top of that our toilet paper roll holder was broken. After complaining to the concierge, we were offered a discount, however they were unable to honor it because we booked through hotels.com.

Partner

8/10

Excellent

28 Apr 2025

Kabongo

Ok

Business Partner

10/10

Exceptional

20 Apr 2025

Avin

My family and I were visiting the Landing School in ME and we’ve stayed at this location before. We had a lovely stay both times. The food is yummy and close to shops and attractions. Check out the Albacore submarine if you stay here!

Leisure Family_with_children

10/10

Exceptional

13 Apr 2025

Deborah

Very clean. Great sevice!

Leisure Family

8/10

Excellent

09 Apr 2025

Edie

Kids running above us was not enjoyable. When the doors from other rooms close it’s loud.

Leisure Family

10/10

Exceptional

02 Apr 2025

Cheryl

Location

10/10

Exceptional

30 Mar 2025

Kabongo

No comment

Business Partner

10/10

Exceptional

27 Mar 2025

Heather

The front desk was amazing - Ben - He was friendly, efficient and empathic. I was exhausted from a long trip and he made the check in process easy and fast. The room was fantastic. We did room service in the morning and the breakfast was to us quickly and it tasted great!

Business_and_leisure Family

8/10

Excellent

02 Mar 2025

Lisa

Convenient parking close to shops and restaurants.

4/10

Poor

28 Feb 2025

Nancy

Overpricd, expensive valet parking, broken in-room coffee machine, broken ice machine on 2 floors, no coffee or hot water in lobby except in the morning, represented as a Sheraton but not at that standard, inconvenient location.

Leisure Partner

10/10

Exceptional

23 Feb 2025

Andrew

Had a great time, swam in the pool (could be a little cleaner), ate at the restaurant. Nice little getaway!

10/10

Exceptional

21 Feb 2025

Colleen

Very friendly staff from the front desk to cleaning and maintenance.

Leisure Family

10/10

Exceptional

19 Feb 2025

Christa

Great hotel and restaurant,, easy walk to restaurants and cute shops. Spacious room, nice facilities! I would definitely return!

Leisure Partner

10/10

Exceptional

19 Feb 2025

Tyanna

Great place to stay! 5 minute walk to the bars and restaurants around the corner !

Leisure Partner

8/10

Excellent

16 Feb 2025

Richard

Very convenient to shopping, restaurants and Music Hall. Very friendly staff including restaurant waitstaff, registration desk and parking valet. Mattress very comfortable. Negatives: the city water smelled and tasted horrible. The shower in our room 447 had low pressure and the toilet had diffficulty flushing. Our friends who stayed elsewhere in the same hotel did not have the plumbing problems other than poor tasting water. Our room had no surfaces on which to place luggage or clothing items other than a large carpeted floor area, one desk chair and a folding luggage stand. Again, our friends had more furniture in their rooms.

Leisure Family

4/10

Poor

15 Feb 2025

Justin

Needs to be updated; rooms weren’t the best for heating & cooling. We had to switch rooms due to sheets being dirty.

10/10

Exceptional

30 Jan 2025

Ellen B

The room attendant appeared with the glove I left in the room, just as we we leaving the hotel..with a smile. Also, I received and email an hour later that we had left medications in the room. We will pick them up on our return trip to Portsmouth tomorrow. What fabulous staff

8/10

Excellent

13 Jan 2025

Andrew

There was only one problem we had. The bathroom fan was not turning on and there was no switch.

Leisure Partner

8/10

Excellent

07 Jan 2025

Shelley

Great

10/10

Exceptional

06 Jan 2025

Frederick

Easy to Downtown Portsmouth. Having to pay for parking. Understand a little extra for valet but honestly - a guest at your hotel shouldn’t have to pay for outside, across the street, parking

Leisure Family

10/10

Exceptional

01 Jan 2025

Travers

Well maintained, excellent location for walking downtown, friendly staff, clean rooms.

8/10

Excellent

29 Dec 2024

Rolf

Checking in at 3pm was frustrating. Long lines of guests, and when it was our turn, our room was not yet ready. More waiting. Management should not allow so many late checkouts when they expect full house.

10/10

Exceptional

26 Dec 2024

Alexis

Very clean and nice! Nice rooms and soft bedding!

Leisure Family_with_children

10/10

Exceptional

13 Dec 2024

beata

We loved the location, right in Portsmouth and close to the shops and restaurants. The hotel was very nice, and staff helpful

Leisure Friends

10/10

Exceptional

09 Dec 2024

Sarah

Very festive at the holidays. And accommodating for late check out.

Leisure Partner

10/10

Exceptional

03 Dec 2024

Karen

Beautiful place only draw back is paying to park to stay there

Leisure Friends

10/10

Exceptional

02 Dec 2024

sonja

We had a wonderful 3 night stay

Leisure Partner

8/10

Excellent

01 Dec 2024

Cynthia

Nice restaurant. Staff very nice and helpful. Negatives-towels were not soft and bathroom decor not in sync,

Leisure Family

10/10

Exceptional

18 Nov 2024

Michelle

Very nice hotel.

Nice hotel with everything you would need. Walking distance to downtown shops and restaurants. Would definitely stay here again if ever in the area.

Friends_and_family Family

10/10

Exceptional

18 Nov 2024

James

Great location. Nice bar/restaurant area. Clean room. Overall nice place.

10/10

Exceptional

14 Nov 2024

John

We have stayed at this property before some years ago. Since that time, Sheraton has really upgraded the whole experience for guests. A pleasant entrance with a full bar and seating area in the background presents a welcoming tone from the beginning. The Staff, always ready to help with a friendly smile, deserves praise for attention to details.

Leisure Friends

8/10

Excellent

12 Nov 2024

Susan

Nice hotel in the center of things.

Leisure

10/10

Exceptional

06 Nov 2024

Catherine

Everything was great! Rooms were clean and staff helpful

Leisure Family_with_children

8/10

Excellent

02 Nov 2024

Kenneth

Windows don’t open

Hotel is nice but windows don’t open. Asked to see if there was anything available with a balcony and was told they were sold out.

Partner

10/10

Exceptional

02 Nov 2024

Raymond

Always a pleasure. Clean and safe

Leisure Family

4/10

Poor

30 Oct 2024

David

Nothing to like or dislike

Leisure Partner

10/10

Exceptional

29 Oct 2024

Holly

This was a nice and clean property. The room was a little on the small side and there was no sofa, but there was one chair and a desk. The AC was loud. Breakfast was not included, but they had a restaurant and bar on site. They had an urn of delicious hot apple cider in the lobby in the evenings (and maybe in the afternoon). Shops and restaurants were within walking distance.

Leisure Family

10/10

Exceptional

28 Oct 2024

TRICIA

Walkable location. Convenient parking. Lovely hotel.

Friends_and_family Friends

8/10

Excellent

23 Oct 2024

Julianne

Na

Leisure

10/10

Exceptional

21 Oct 2024

Joann

It was a beautiful place to stay, however for the amount paying for the room, should include the parking. $30 each day for parking across the street I thought was ridiculous.

Leisure Family

10/10

Exceptional

17 Oct 2024

Christopher

Great location.

Leisure Partner

10/10

Exceptional

14 Oct 2024

Patrisha Lee

Great location. Clean and comfortable. Updated rooms and hallways. Convenient bar and restaurant. We had a wonderful and relaxing stay

Leisure Friends

8/10

Excellent

06 Oct 2024

Dennis

Great

10/10

Exceptional

26 Sep 2024

Karen

Beautiful area. Perfect hotel to stay at to explore the town.

Leisure Friends

4/10

Poor

16 Aug 2024

Mark

Old Holiday Inn?

This is a 3-star hotel at best. Can’t open a window, no ventilation anywhere in the hotel. Food was bad, beer expensive.

Partner

10/10

Exceptional

15 Aug 2024

Mercedes

Location, location, location. We love that all the shops and restaurants are walking distance to the hotel. Our room was spacious and clean. We can’t wait to come back!

Leisure

10/10

Exceptional

12 Aug 2024

Hintof

People makes any business standout. This is a stand out bunch. Beautiful room and surroundings. Food is very tasty too

Leisure Self

8/10

Excellent

01 Aug 2024

Samer

Wonderful

Not our first time there and definitely not the last time. Friendly staff, nice area, very convenient, and family friendly.
I wish they would renovate the rooms more though, but in general it is a very nice hotel.

Friends_and_family Family

10/10

Exceptional

28 Jul 2024

Lidia

Our stay was perfect, easy check in and out. Staff were very accommodating and always greeting us with a big smile!

Leisure Partner

10/10

Exceptional

26 Jul 2024

Dorita

Beautiful Hotel

Short stay. Beautiful clean hotel. Comfortable room and great bed and soft sheets.

Partner

10/10

Exceptional

25 Jul 2024

Lisa

Friendly
Good location

10/10

Exceptional

23 Jul 2024

Nicholas

Close to the harbor and market square

Leisure Partner

10/10

Exceptional

12 Jul 2024

jean

Our room was very clean and it was such a pleasant stay. As far as our view, the only drawback was the large sand pile which took away from the view of the water.

Partner

10/10

Exceptional

12 Jul 2024

Debra

The location was terrific. We only needed the car once to get donuts in Kittery! Everything else was walkable.

Leisure Partner

8/10

Excellent

07 Jul 2024

Sarah

.

10/10

Exceptional

03 Jul 2024

Grant

Great location. Beautiful property.

Leisure Family

10/10

Exceptional

01 Jul 2024

Tim

Great stay!

Leisure Partner

8/10

Excellent

30 Jun 2024

laura vail

Great location for exploring the town

Overall very good - great location for walking into the town, very comfortable, and the Staff are super friendly. The only issue was that our windows were not at all clean on the outside so it made it difficult to see the view. Otherwise, would highly recommend for a visit to Portsmouth.

Partner

8/10

Excellent

29 May 2024

April

As expected

10/10

Exceptional

25 May 2024

Ashleigh

Customer Service 5 Star

Great experience!