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River Dolphin Hotel

Preaek Prasab · Cambodia

Sangkat Orrussey KratieView location

7.8/10Very good114 Reviews
Cleanliness8.2/108.2
Service8.6/108.6
Comfort7.8/107.8
Condition7.2/107.2
Location7.4/107.4
Neighborhood6.8/106.8
Value10.0/1010.0
Amenities6.4/106.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About River Dolphin Hotel

Visitors may take advantage of the Wi-Fi connection on public areas at River Dolphin Hotel. The hotel provides 24-hour reception.

Read more about this hotelShow less

With a stay at River Dolphin Hotel in Kratie, you'll be within a 5-minute drive of Ministry of Culture and Fine Arts and Mekong. This hotel is 1.4 mi (2.2 km) from Pagoda Pach Char and 1.6 mi (2.7 km) from Tranong Chhnang Dam.

Make yourself at home in one of the 30 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets.

Conveniences include minibars and coffee/tea makers, and housekeeping is provided daily. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets allowed

Important information

  • You need to know
    • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 2 to 6 per person
    • Pet deposit: USD 15.00 per day
    • Pet fee: USD 15 per accommodation, per night
    • Late check-out is available for a fee (subject to availability)
    • Rollaway bed fee: USD 7.00 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Khmer

    English

Nearby attractions

Ministry of Culture and Fine Arts 1.4 km / 0.9 mi
Mekong 1.9 km / 1.2 mi
Pagoda Pach Char 2.2 km / 1.4 mi
Tranong Chhnang Dam 3 km / 1.9 mi
Wat Roka Kandal 3.7 km / 2.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Family rooms
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Wi-fi
  • Car hireExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
Show 23 more facilities & services
  • Bicycle hire serviceExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • GardenExtra charge
  • TerraceExtra charge
  • ConciergeExtra charge
  • Luggage roomExtra charge
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Indoor freshwater poolExtra charge
  • Outdoor freshwater poolExtra charge
  • Sun loungers
  • Parasols
  • Steam bathExtra charge
  • MassageExtra charge
  • Non-smoking establishment
  • Table tennisExtra charge
  • FitnessExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    River Dolphin Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    River Dolphin Hotel

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    River Dolphin Hotel

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ECONOMYRoom • ECONOMYROO.EY

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    River Dolphin Hotel

    Room ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH BALCONYRoom • WITH BALCONYROO.BL

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    River Dolphin Hotel

    Room WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about River Dolphin Hotel

7.8
Very good
114 Reviews
Cleanliness
8.2 /10
Service
8.6 /10
Comfort
7.8 /10
Condition
7.2 /10
Location
7.4 /10
Neighborhood
6.8 /10
Value
10.0 /10
Amenities
6.4 /10
50 reviews shown
10/10
Exceptional
17 Jun 2026
vinh
The property is neat and the staff provided my family and I a great service. Otherwise the property needs a lot of updated.
Family_with_children
4/10
Poor
28 Apr 2026
Ty
State of property does not match pictures. The pool was not clean and unusable. Air conditioning works well though.
Family_with_children
6/10
Pleasant
17 Mar 2026
James
The room was nice and big—in need of repair and some basic renovation, but it was all right. The restaurant has a local charm to it, and the food is good. The thing with this place is the area: it’s on the fringe of town on a rough, dusty road where a bunch of locals live rough-and-ready. The vibe is fairly grim. No shops or cafes or food stalls. Just a few barking dust dogs and all kinds of crowing roosters. Some folks do tend to like an experience like this—maybe that’s you.
Self
8/10
Excellent
08 Mar 2026
Jasmine
The AC was weak, but the staff was really nice and so was the food from the restaurant
4/10
Poor
25 Nov 2025
Antje
We eventually found the entrance - through a long lean-to for parking motorbikes.

On arrival, due to being less able, we were placed in a ground floor room -
The bed head had graffiti. Instead of bedside cabinets there was a single shelf between the twin beds that was at an angle such that no glass of water would stay put. The lighting was very poor. The towels had seen better days. The bathroom was very basic with duct tape around the shower tray/wall and dirty. We had to close the curtains as on arrival someone was defecating in the adjoining back yard!
The pool did not look inviting.

The breakfast was ok.

Would we stay again? The answer is a definite NO.

For only 5$ more per night our next travel stop was one created for Kings (absolutely beautiful) - so it was not the price!
Partner
6/10
Pleasant
06 Apr 2025
Verified traveler
The hotel was a good deal for the money, but not near downtown. There was AC, but it wasnt able to cool the room below 80 degrees F. Food was good at a fair price. Good budget option.
Leisure Self
10/10
Exceptional
09 Dec 2024
Rory

Incredibly friendly and helpful staff

Fantastic service, food and comfort. The staff were extraordinarily helpful. I will stay again if ever I visit Kratie. Highly recommend!
8/10
Excellent
03 Dec 2024
Jagannathan
Away from the main road an average hotel but arranged taxi or tuk tuk when needed. Dinner was reasonable.
Leisure Family
8/10
Excellent
24 Nov 2024
Michael
The staff was very nice, friendly, and accommodating. The food options weren’t limited, but delicious. The property looks a bit more tired than pictured, but it was clean and spacious. I would stay here again.
Leisure Family
10/10
Exceptional
03 Mar 2024
Roger

Great stay

The place is a great stay for a couple of days. You can easily go to see the river dolphins from here and enjoy the town.
The service is great. They even offer free Rikshaw drives to town. They also change dollars and help you organise cheap bus tickets to other towns.
The food was great too here and the happy hour ensures you get nice cocktails for very little money.

The pool could be cleaned a bit more frequently and the property in general could do with a little more maintenance but for this price, an amazing place to stay!
Partner
8/10
Excellent
18 Feb 2024
deborah
This moderate hotel was a good value for the price, especially the huge 2-double bed room. It had the expected amenities: AC, fridge, big bathroom, big open air dining area (much more agreeable in the daytime) and booking service for on-going travel (minivans to Doh Det in Laos.
The only thing I didn’t like was the location, a tuk-tuk ride or hot walk from the older French colonial part of the city on the Mekong River.
Leisure Self
8/10
Excellent
08 Jan 2024
Zoe

Pleasant stay

With the expectation that you're staying in rural Cambodia this place hits all the marks- big room, working air con, hot powerful shower, clean, working toilet, adequately comfortable bed, good value for money. Very lovely and helpful staff who speak English.
It's a bit of a walk into the main part of town where the bus drops you off and main restaurants and amenities are. Tuk tuks aren't plentiful so be prepared to walk which we didn't mind.
It's a little run down and could use some renovations but overall a good stay.
Partner
6/10
Pleasant
13 Feb 2023
jo anne
Ok for a one night stop, far from bus station and waterfront, people swimming in the pool in full length jeans, hallways and stairwells not cared for, room looked nothing like the photos, over priced for a budget stay
Leisure Partner
4/10
Poor
29 Jan 2023
Verified traveler

Rooms are not cleaned daily

I stayed there for 2 nights. The rooms were not cleaned at all. Has to ask them for soap, towels, etc.
Self
10/10
Exceptional
27 Feb 2022
Jeremy
Staff here are excellent; very helpful.
Partner
8/10
Excellent
13 Mar 2020
Evan
Not bad at all, friendly staff, clean. All I need
Self
8/10
Excellent
19 Aug 2019
Verified traveler
Good restaurant and pool. Staff were friendly and they provided a free tuk tuk service to the city centre.
Leisure Self
6/10
Pleasant
12 Apr 2019
Olaf

Cheap but small room with no windows

Staff very friendly but room quite rundown and small without windows. Did have air con which was good. Difficult location to find down a dark alley. Well away from centre. But I suppose for $20 / night it's OK for a night.
8/10
Excellent
25 Feb 2019
Ola
Free tuk tuk to town. Staff friendly, food good. Clean rooms, staff clean rooms daily. Our room had no windows. Ask for room with window. Was busy there. Referred us to good restaurants.
Friends
10/10
Exceptional
12 Jan 2019
Richard

River Dolphin Kratie

Friendly helpful staff
Lively place
Family
10/10
Exceptional
09 Jan 2019
Richard

River Dolphin Kratie Jan 2019

Super helpful staff.
Friendly without being patronising
May be a bit too far out of town for some ppl although they provide a tuk tuk into town.
A great place, highly reccommended
Partner
10/10
Exceptional
27 Feb 2018
Allen

Good Value Stay in Kratie

Enjoyable staying at this hotel as was good value with good restaurant which gives 15 discount to clients, Happy hour, relaxing pool and helpful staff to arrange tours. Bit out on fringe of town but with free tuk tuk service that was not a problem. Room was fine for the price. Would stay again.
Partner
10/10
Exceptional
22 Jan 2018
Suzanne
Nice rooms and a great restaurant.
Partner
10/10
Exceptional
13 Jan 2018
Suzanne

Great stay

The hotel was old but in good condition and clean, The staff very attentive and the restautant had very good food.
Partner
8/10
Excellent
07 Jan 2018
Lisa
The hotel was great, we knew it was out of town but they had tuk tuks to take you in and it was only a couple of $ to get back. The wait staff, cleaning staff and drivers were great and really friendly. The guy on reception was a bit off in his manner. We booked the bus to Siem Riep with him and we didn't get what was promised! They were supposed to drop us at our hotel but were dropped a few kms from town as 'he didn't go any further, the aircon didn't work properly and we seemed to stop at every village for a delivery. On the plus side it only arrived 15 mins aftwr promised.
Family
6/10
Pleasant
02 Jan 2018
Brian v

If you need a pool

Everything it promises is delivered, but with a few rough edges. It's about 2km from town on a dusty back block, but as others have said there is a free tuk tuk. Used their transport service to the dolphins and for a taxi to Phnom Penh, all good and fairly priced. There is a pool which I used without any problems but i think it could be cleaner. Staff all friendly and helpful. It's OK but if a pool isn't important you can probably get better value along the riverside.
Family
8/10
Excellent
29 Dec 2017
Patrick

Good value for money

An okay stay, good value for money and whilst there is no getting away from the fact that it is quite a way out of town, the free Tuk Tuk service worked really well. Recommend getting bus tickets from the hotel as opposed to in town as cheaper and on time (we went for the latter and got overcharged and left 90 minutes later than planned!). WiFi rarely worked in rooms, only in reception areas.
Partner
6/10
Pleasant
18 Mar 2017
Pippa

Fair way out but free transport in & out of town

Didn't find the desk staff that helpful. Little information about any activities in the area. The hotel was rather tired, the cafe was ok and beside the pool, so quite nice area to sit in. Room was fairly expensive for what we got.
10/10
Exceptional
03 Feb 2017
Katie

Perfect accommodation for dolphin watching

Great stay, large comfortable rooms with good bathroom. Helpful staff who arranged our dolphin watching and ongoing travel. 15% discount in the restaurant for hotel guests. Nice food and cocktails. Great value for money.
Family
10/10
Exceptional
25 Jan 2017
Chase

Centrally located.

All the staff are very pleasant and helpful. Close to markets and dolphins. FREE shuttle to and from town is pretty awesome.
10/10
Exceptional
12 Jan 2017
Denise

Pool and very friendly.

Was great having a pool. Free shuttle service into centre was very convenient. All staff very friendly. A very nice stay. Also food was very good & happy hour cocktails.
8/10
Excellent
17 Apr 2016
Verified traveler

Clean hotel with a pool

Nice staff. Has a nice little pool with loungers, a restaurant, bar and free tuktuk to bring you into town which is nice as the location is a bit isolated. Downsides: not on the river front or in town, so random location. Our AC was too weak to actually cool down our room so it was really hot at night.
10/10
Exceptional
18 Jan 2016
Lesley

Welcoming and friendly

We found this to be an oasis, the staff were friendly and helpful. Our grand daughters loved the pool and we loved the pool area for relaxing while we watched them. We would recommend to anyone.
8/10
Excellent
01 Jan 2016
Patricia

Comfortable base on the Mekong

Very friendly and efficient staff helped to arrange our upriver trip to see the Dolphins. Rooms were spacious but a little tired but the restaurant, which we ate in over our 4 days as the hotel is on the edge of town, is very good and very popular. It has the only swimming pool in town ( very much appreciated) and provides a free tuck- tuck service into town for guests.
Partner
10/10
Exceptional
07 Dec 2015
Richard L.

Great place to stay in Kratie

I stayed here for three nights and had a great stay. They picked me up with a tuk tuk from the bus station and brought me to the hotel. It is located little distance away from the city center but they have free tuk tuk service there. The check in and out was fast and easy. The room was very clean, had good hot water, strong wifi, comfortable bed and a balcony. The staff are friendly and always said hi and greeted me. The pool is clean and very relaxing. I ate at their restaurant and found the value and food to be excellent. They also rent motorbikes. If you want a great stay and value in Kratie, this is the place.
6/10
Pleasant
06 Dec 2015
Verified traveler

A bit over-priced for what it was.

A one night layover so didn't get a chance to use all the facilities but...

Nice comfortable bed (shame I found myself sharing it with dozens of ants), good quality and reasonably priced food from the restaurant.

Staff were friendly and attentive, and all spoke at least a little English.
6/10
Pleasant
02 Dec 2015
Verified traveler

Good budget hotel

Average hotel but good for the area. Receptionist was helpful but brisk and short with us. Restaurant was very good and pool was a bonus but not the cleanest. The price is good for what you get.
Family
10/10
Exceptional
27 Oct 2015
HAO

Nice hotel in kratie

very comfort and quiet place.the room is clean food is OK and give guest discount
Partner
8/10
Excellent
03 Jul 2015
Verified traveler
Great hotel, a short drive from the town but this isn't a issue as the hotel provides a free tuk tuk.

Very helpful and friendly staff helped us to arrange pick up, tours and onward travel.

Nice food also.
Partner
8/10
Excellent
05 Mar 2015
Verified traveler
Beautiful room with a balcony over looking the pool. Friendly staff and away from the main strip. Free Tuk Tuk pick ups and drop offs for the bus. A great place to relax!
10/10
Exceptional
20 Feb 2015
Anthony

Great place to stay

Very friendly staff, good restaurant, free transport in to town if you wanted it, nice quiet location
8/10
Excellent
11 Feb 2015
david

Good for the price

Pool good after sightseeing
Very attentive staff
Good food reasonably priced
Partner
10/10
Exceptional
08 Jan 2015
sander

nice hotel with service minded staff

Hotel staff was very friendly and helpfull. Everything was perfectly arranged. Free tuk tuk service was nice and drive was very friendly and helpfull as well.
Partner
10/10
Exceptional
14 Dec 2014
mikki

A great place to stay

A great hotel wish I could have extended my stay. Friendly great staff, a place for relaxation, the food is good and reasonably priced. Having stayed in a number of more expensive hotels in Cambodia this is the best of the bunch so far. If you fancy a visit to Kratie to see the dolphins and want to experience a great hotel at a reasonable price give it a try. Other reviews cover the other points.
6/10
Pleasant
02 Nov 2014
Verified traveler

value for money

Pool was full of dead bugs. After complainig it was cleaned immediately. Pool area is a bit untended.
Partner
6/10
Pleasant
01 Nov 2014
Verified traveler

Only hotel in town with a pool

This is a newly opened hotel on the outskirts of Kratie. They provide a free tuk tuk service to and from Kratie making it an easy place to be. Its advantage is that it has a pool although the small pool area is unfinished (muddy loose tiles). There is also a basic but perfectly good gym in the basement (aircon control and towels from reception). Its boiling down in the gym so set the air con before you go in!
Room was large and comfortable with good decor. Towels not always washed or dried well, so a few times they were just plain smelly.
Staff, friendly and hospitable. Their curiousity towards us Westerners is evident. More attention to detail would be good, e.g. If your website advertises slippers/nice toiletries jn rooms, then provide them.
All hotels have noise. This one: it's in a small village settlement, therefore dogs, birds etc and of course everyone gets up very early to work. We woke at 5.30 most mornings and went to bed early. Lastly, maybe not so cool to have lots of staff hanging about doing very little and/or watching people by pool area. It tends to make women fee, uncomfortable. However, overall, don't be put off. It is a lovely hotel in the making
Partner
6/10
Pleasant
26 Jul 2026
SOPHIE
Personnel serviable et très accueillant mais piscine en travaux pas accessible, 1/3 de la carte disponible et pas de tuk tuk gratuit possible pour rejoindre le centre comme indiqué dans la réservation
6/10
Pleasant
09 Feb 2026
FREDERIC
La chambre est grande mais plutôt vétuste.
On peut profiter d'une piscine
Le restaurant est bon
L'accueil est bien
Leisure Partner
4/10
Poor
29 Jan 2026
Chloe
Le garçon à la reception n'était pas capable de m'aider pour trouver un ATM, ni où acheter une carte sim. La piscine était brouille et non baignable.
Leisure Self
4/10
Poor
29 Jan 2026
Josiane
Le personnel sympathique...mais la chambre... vraiment triste et la salle de bain..que dire. Ne compte z pas sur la piscine pour vous rafraîchir...

Location & surroundings

River Dolphin Hotel
Sangkat Orrussey Kratie, Kratie, Cambodia

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River Dolphin Hotel

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