Name: Star City Inn & Suites
Address: 1308 N Lincoln Ave, Star City, 71667, US

10/10

Exceptional

08 Jun 2026

Celeste

Television quit working right twice but otherwise everything was good. They came and got it working each time I had to call. It's a good place to stay for the price.

Partner

10/10

Exceptional

08 Jun 2026

Jacquelyn p

Clean spacious rooms. Hallways could use some attention but room was clean as was the bathroom. Bed was pretty comfy

Partner

8/10

Excellent

19 May 2026

Ricardo

Good place to stay. 👍

Self

10/10

Exceptional

01 May 2026

wei

Clean room

Business

8/10

Excellent

30 Apr 2026

Mary Kaye

Nice clean rooms

10/10

Exceptional

27 Apr 2026

wei

good

Business

10/10

Exceptional

24 Apr 2026

wei

good

Friends

10/10

Exceptional

24 Apr 2026

wei

good

6/10

Pleasant

23 Apr 2026

Stephanie

Staff was no to friendly

Family_with_children

6/10

Pleasant

06 Apr 2026

Judie

The room was clean. The remote would not turn on the TV, but would turn it off. The commode ran off/on 24/7.

10/10

Exceptional

23 Feb 2026

Robert

Staff was great, room was clean! Nice and quiet!

Self

2/10

Poor

19 Dec 2025

Hannah R.

I didn't get the room I reserved upon arrival.They put me in a different room. I went on and took the room because I'm a traveling nurse here on assignment . I called the hotel from work and told them I needed to extend my stay for one more day, they said ok no problem i'm in my room asleep when all of a sudden. This rude man beats on my door and tells me it's after 11o'clock. I tried to explain to him that I extended my stay an extra day. And that I had called and spoken to someone about it. He began yelling at me, saying you need to come pay. I'm sleeping because I have to go to work tonight.
But I told him, okay, I got up and went and paid, even though he continued to be rude and speaking in a different language.
prior he told me, you need to pay. You need to payassignment

Business

10/10

Exceptional

11 Dec 2025

Deanna

Clean and comfortable. Good value

10/10

Exceptional

07 Nov 2025

Ken

Reservation was very efficient

10/10

Exceptional

04 Nov 2025

Edna

Room clean. Staff very polite n helpful.

Business_and_leisure Family

8/10

Excellent

28 Aug 2025

Ken

.

8/10

Excellent

05 Aug 2025

Edna

The solitude, feeling of peace n the bed was heavenly.

Business_and_leisure Friends

2/10

Poor

01 Aug 2025

Melodye

Staff couldn't speak English well, first room ok but toilet rocked. Asked for another room. Had to go upstairs. No elevator, had to drag our luggage upstairs. Dirty! Smelled! The sheets stained from where someone slept in it. Couch was filthy, carpet worn and unkept. Horrible experience with staff. Sleeping there was like a nightmare. Never again will I go through Experian to reserve and pay for a hotel before I go in and check it out!!!!!

Business_and_leisure Partner

6/10

Pleasant

21 Jul 2025

Bernice

PEOPLE'S WITH DISABILITY OR NO DISABILITY ? ( NO ELEVATORS) NO IRON OR IRONING BOARD IN THE ROOM,NO COMPLIMENT BREAKFAST***VERY GOOD AIR CONDITION

Leisure Family_with_children

4/10

Poor

10 Jul 2025

Rachel

My husband, boys, and I stay at the Star City Inn and Suites at least once a year and have for the last five years. Star City isn't a big town and this little hotel is the only one there. In the past,

4/10

Poor

04 Jul 2025

Kimberly

The beds were uncomfortable. When we first got to the room the ac was off so it made it stuff and hot until it cooled down.

Leisure Family

8/10

Excellent

22 Jun 2025

Elizabeth

Nice will stay again

Leisure Family

6/10

Pleasant

15 Jun 2025

Amber

We were really looking forward to the pool and it was CLOSED. Nothing advertised as such. Really disappointed.

10/10

Exceptional

06 Jun 2025

Jan

Check in was great and quick
Room appears to be nice and clean

Leisure Self

2/10

Poor

23 May 2025

Verified traveler

Very Very Disappointing

The bed cover had blood stains, the sheets were stained, the couch and chair were nasty looking. Mold was in the corners of the room. The air conditioner looked like someone had thrown up in it. We booked a 3 night stay for business and checked out the next morning after the 1st night. No other hotels in town. No we didn't get our other 2 nights refunded to us.

Business

10/10

Exceptional

16 May 2025

Toni

Love this room

Leisure

10/10

Exceptional

03 May 2025

Angela

Very clean. Very pleasant staff. Large rooms. All amenities. Very good value.

Business_and_leisure Pet

8/10

Excellent

16 Apr 2025

Ashley

Had a very bleachy smell. Other than that clean

4/10

Poor

02 Mar 2025

James

Not very restful

Had to wait for an adult to come to the desk so we could check in. Then tried to sleep with a crying baby and some guy yelling at the baby all night, not to mention the bumping music going most of the night also. Next morning, had to go to the desk and wait again for someone who could get me some coffee and sugar, only to find the packs of sugar/ sweetener had no stir straws in them.

Friends_and_family Family

2/10

Poor

03 Jan 2025

Rebecca

Loss of Long Term Guest

My family and I stay here every year as we get together for Thanksgiving in Star City. When we book, we know that this is a small hotel, family owned, and probably run on an extremely tight budget. We accept that and appreciate that there is a place to stay close to our family. While the place is a bit dated and in need of quite a few repairs, we've always been greeted with warmth. Unfortunately, this year, that was not the case. Arriving 12 minutes before check-in time, we were denied check in, even though no housekeeping was still doing rooms. We went on to our family's place, and hung out for several hours. When we returned to the hotel, we were given a room upstairs after specifically requesting a first floor room. (There is no elevator) Our room had been booked for several weeks and the lady at the counter had no care that our booking specified a 1st floor. This is the same lady that wouldn't allow us to check in 12 minutes before check-in time, and then didn't reserve our booking for a 1st floor room, knowing we were there and coming back to the hotel. Unfortunately, we will not be staying there any more. We will drive the extra 20 minutes further south to Monticello.

Friends_and_family Family

8/10

Excellent

29 Dec 2024

Allie

Overall great experience! The only thing they could do is make sure all plugs are in working condition. Love how fresh our room was in 101 ❤️❤️

Leisure Family

4/10

Poor

21 Dec 2024

Susan

It took almost 30 minutes to check in and I had a prepaid reservation. The longest portion of that was trying to charge me a $20 dog fee.
I unpacked as my hubby unloaded and walked the dog. After that we realized the dead bolt on the front door AND the dead bolt to the joining room didn’t work. We moved to a different room. ZERO reimbursement or refund.

Leisure Pet

2/10

Poor

30 Nov 2024

Verified traveler

DO NOT RECOMMEND

My stay was horrible. The manager was very rude and unprofessional. The refrigerator did not work and my food ruined. When I reported the refrigerator it was hours later before it was resolved. I will not recommend this hotel, Star City Inn, to anyone.

Friends_and_family Family

8/10

Excellent

26 Oct 2024

David

Good room for the money.

10/10

Exceptional

22 Jun 2024

Debbie

Friendly and accommodating

My stay at Star City Inn & Suites was friendly,the lady that is over the place was very understanding to my situation, death situation and my dogs 2, I was given a ground floor room next too the outer door to make it easier on me physically. The air conditioner was Great! The bed was the most comfortable I have ever slept on. My step-brother even went out of his way to get a room at the hotel. The staff was very accommodating. if I'm ever this way again l will stay here again.

Self

10/10

Exceptional

05 May 2024

Joyce

Pleasantly surprised with my stay. The price was excellent, but it’s a small town. My room was large, very clean and comfortable. A pleasant stay.

Leisure Self

2/10

Poor

25 Apr 2024

Verified traveler

Honest Review

I can vouch for previous reviews. Customer is telling the absolute truth. Soap dispensers are in fact always empty, room does smell like mildew, towels are stained, sheets are stained, tv's are extremely small, and most of the time the fridges are iced over. Owner in a previous review stated, of course he turns off the AC units when it's empty, would you leave it running at your house? Well, yes, yes you would. AC units are also dehumidifiers, the Mildew smell from the previous reviews makes perfect sense if he's turning off the units when empty. The fact that he doesn't understand this tells me he's a bad business man. As for a combative owner, I think we can all see that to be true. Who writes half a review in all caps? I agree with the original review from the previous customer, which when I read really wasn't worth banning them over. The hotel is not great, but not terrible. It's a good bargain for 60. However, they won't see my money again either after seeing how this ownership acts. Immaturity at it's finest. They were trying to help you, and you acted like a child and attacked them stating they couldn't afford your rates and brought roaches from their own home. What a tiny fella you must be.

Business

2/10

Poor

24 Apr 2024

Elena

Terrible Service

Owner continues to respond calling us liars. We'll keep posting more and more reviews. Nothing we have said is a lie. They are 100% turning breakers off to rooms not occupied for the AC Unit, then forgetting to turn them on when the guest checks in, ie, cutting costs. They 100% never refill the soap in the rooms. We have stayed in room 122 multiple times, and have yet to have any soap for a shower or to wash our hands. We actually run to dollar general everytime we stay because we know they won't have soap refilled. Their sheets are stained, the comforter smells like mildew, probably because they leave the AC off when not occupied, the walls are painted over and blemished, no attempt was made to repair, just a band aid. The shower rods are falling off the wall, the peep holes to rooms have toilet tissue stuffed in them because they are missing, the toilet paper is about the equivalent of 120 grit sandpaper, and the owners are cowards when confronted about any of it. Keep on responding, we have plenty of bookings in the past still requesting reviews. Lets not forget, you asked us to review it, just beause you don't like it doesn't mean its a lie. Denial, just as I stated in a previous review. Little man syndrome.

Business

2/10

Poor

24 Apr 2024

Verified traveler

We ended up staying in Monticello, just 20 minutes down the road, after owner refused us service due to a negative review of his property. Best thing that could of happened. Was so nice sleeping in an actual room and not a roach motel. Be very careful before booking here. Read through the negative reviews. The owner is super combative with anyone providing feedback to improve the property. He is in denial. Vending Machines always empty, ice machine never works, owners live in motel so good luck getting any after hour help. They are cutting corners for profit at the expense of the patrons. The rooms are not cleaned thouroghly between guests. They are too cheap to hire anyone and do it themselves, and do it terribly. If they can save money, they will cut any corner necessary, and their property reflects that. Do yourself a favor and make the 20 minute trip to Monticello. You'll see the difference between effective ownership and terrible ownership. Star City Inn is run by a very immature individual. They spend more time defending themselves on reviews than managing their property.

Business

2/10

Poor

24 Apr 2024

Verified traveler

Grown Children Running the Place

Hotels.com is investigating owner for banning travelers who leave negative reviews. Might not be able to book on Expedia soon. Hotels.com gave us compensation since owner acted like a spoiled child. Grow up. Constructive criticism helps you grow. Hope you strive to do better in the future my guy.

2/10

Poor

24 Apr 2024

Verified traveler

Owner Can't Take Criticism

Was aked to review, and did so. Owner didn't like the review and put us on a Do Not Rent List. Guess he only wants reviews that are positive. But i just found out, the 15 times we stayed in the past, each one can be reviewed. So...13 more to go.

Business

2/10

Poor

23 Apr 2024

Verified traveler

Cheap Owners, Run Down Motel

Terrible property. Towels stained with brown colored stain, soap empty every time, tub isnt washed out daily, curtains have hairs, sheets stained, comforter smell like mildew. If you leave a negative review they ban you from the property. Absolutely horrible service. Avoid at all costs. They ask you for a review, but when youre honest, confront you about it and tell you to leave. Tells me their reviews are inflated with positive experiences only as they ban the ones that are honest. How small do you have to be to not accept constructive criticism. Reporting hotel to Expedia.

Business

4/10

Poor

16 Apr 2024

Elena

Not a 80 Dollar Hotel

Wife and I stayed here often at 60 a night. Was totally what you would expect of a 60 per night hotel. Not great, not terrible. Then they decide to bump up to 80 a night out of nowhere. I cannot stress to you enough that this is NOT a 80 per night worthy hotel. Shampoo and Conditioner Constantly empty. I firmly believe their AC units are on a breaker they only turn on during certain times of the day. Wont work at all, then out of the blue you wake up and its on. They dont accept reward points, and hey, if you pay in cash, theyll give you 2 dollars off. We stayed here 5 to 6 nights a month. Never again. Paper thin walls make it tough if you have neighbors. Owners asked us to review. You get what you ask for.

Business

8/10

Excellent

13 Apr 2024

Michael and Dianna

Nice experience. Clean and the bed slept great.

Family

10/10

Exceptional

08 Apr 2024

Michael

This is a very nice hotel and very affordable. The owner is great and responsive. Rooms were amazing and larger refrigerator and freezer. This is the place to stay!

Leisure Family

10/10

Exceptional

06 Mar 2024

Michael

Great place to stay

10/10

Exceptional

02 Mar 2024

geneva

upper room window's neon sign was it a brothel advertizement ????

Leisure

8/10

Excellent

28 Feb 2024

Clay

Staff are helpful but if you check out early, getting a refund is difficult!

Business Partner

6/10

Pleasant

02 Feb 2024

Mark

It is a very basic hotel. But it is quite and serves the purpose.

Leisure

4/10

Poor

12 Jan 2024

Derek

Trash outside the side doors. Looked like only 3 maybe 4 cars in the parking lot which meant they were no where close to capacity. Asked for a late check out for only 2 hours so I could pack up and clean up after I was done that morning and come back to the room. Absolutely they said but did say they would “rent” me some more time. They advertise to bring your dog. “Dogs welcomed”. Advertisement read like there was no charge For bringing your dog. But after you arrive that’s when they tell you there is a charge.

Business_and_leisure Pet

10/10

Exceptional

24 Dec 2023

Elena

Great place to stay.

My husband and I stay in this hotel often due to his work schedule. We have always been greeted with a smile and check ins are always smooth. The rooms are good and always quiet. Overall, great place to stay and we will be staying there more in the future.

6/10

Pleasant

18 Oct 2023

Joanne

Stated on line it had breakfast but none provided. Pet fee was higher than other hotels that had better amenities. Room itself was good after having to have the manager reset the electrical box for my room.

Leisure Pet

10/10

Exceptional

15 Oct 2023

Dawn M

My husband and I had a nice stay. Rooms were very clean. Staff was very friendly.

Business_and_leisure Partner

6/10

Pleasant

13 Oct 2023

Nicole

Property was dingy and the outdoor areas were not well kept with broken furniture and mattresses around. Would def not want to be outside at night based on location and those that were around during my stay.

Business Pet

4/10

Poor

23 Sep 2023

Nicole

so when we checked in, the room
was dirty and nasty, they got us a new room but no room service, asked for towels and toilet paper none was given. had trouble with our key cards, went to the front desk and they didn’t fix that either.

Leisure Friends

8/10

Excellent

18 Jun 2023

Jason

Perfect place to stop for the night on a long drive. Nothing special, but gets the job. My wife found the AC in the room a little noisy, but the bed was clean and comfortable and the price was right.

Leisure Partner

8/10

Excellent

16 May 2023

David

This two story hotel has baggage carts for convenience of moving bags, however there is no elevator so guests must hand carry their baggage up stairs. My wife cannot make that much effort and my reserved room was not available on the first floor when I arrived.

Leisure Family

6/10

Pleasant

15 Apr 2023

Michael

Not terrible - partially updated - use caution

The exterior was pleasant. check-in was not too complicated, considering I arrived just after midnight. Lobby isn't open after a certain time - so you have to check in via a little window in the foyer.

First disappointment - the hotel charges an additional 4% fee for using a credit or debit card. Hotel.com does not disclose that fact - so the \"TOTAL PRICE\" that supposedly includes taxes and fees is incorrect. The problem I think, is that hotel.com doesn't actually complete the payment, that this is done at the facility. Still - it would have been nice to know of the additional cost before I made the reservation.

Property itself seemed reasonably clean. IMPORTANT NOTE - if you have physical disabilities - be sure to ask for a room on the 1st floor!!! This building does not have an elevator!

Upon arrival in my room (207), I found the carpet clean. The sofa appeared new. Bed was nicely made (though if you don't like a firm mattress, be aware - its pretty firm). Sheets were clean (I carry a UV blacklight with me when traveling to check).

Refrigerator was a bit noisy - complicated by the second issue:

The A/C and heat did not work. Period. There is no wall thermostat - all controls are on the unit itself. There was apparently no power to the outlet or the unit was just dead. THANKFULLY, the temperatures both nights were reasonable and the humidity not too high.
Bathroom floor had uneven tile and missing grout and had sharp edges.

Business

10/10

Exceptional

21 Mar 2023

Johnna

Great overnight stop

The rooms are clean and spacious. The staff was friendly and helpful. We were just passing through town for one night and this was a good choice for us. I'd stay here again.

Partner

8/10

Excellent

11 Mar 2023

Verified traveler

Check in easy, Quiet and clean. Pop machine out of my 2 selections. What I got was not cold. Ice machine not working so have to ask front desk which I did not do. Good value. Better overall than I expected in a small rural Arkansas town.

8/10

Excellent

05 Mar 2023

Debbie

Staff very nice, updated except carpet, comfortable bed

Leisure Self

10/10

Exceptional

04 Mar 2023

Hal

Comfortable. As advertised. Friendly staff.

Leisure

2/10

Poor

16 Jan 2023

Ashley

NEVER any ice EVER! No coffee pot. Hot water ran out and was told it was because it was checkout time. Towels had stains. No breakfast (has had the same sign posted for 2 years). And the staff was rude.

Leisure Family_with_children

10/10

Exceptional

27 Dec 2022

Jerry

A great night

Great adventure

Self

8/10

Excellent

13 Dec 2022

Jean

There was nothing actually wrong with the property except the ice machine didn't work. It was clean, priced right, and friendly. Items were older like towels etc but clean.

Leisure Partner

8/10

Excellent

26 Nov 2022

William

Friendly staff motel was very clean and quiet nice clean rooms

Leisure Partner

10/10

Exceptional

04 Nov 2022

William

Very much enjoyed they stay very nice and quite and clean

Leisure Friends

10/10

Exceptional

22 Oct 2022

Joshua

Very nice hotel

Stayed a few days while working in the area. Me and my guys had 4 rooms total and were very pleased. Great parking for truck with trailers of any size and a very friendly staff. Rooms were clean and beds were pleasant to sleep on. Will be staying here again when we are back in the area!

10/10

Exceptional

09 Oct 2022

Jason

Great place

Business Family

8/10

Excellent

07 Oct 2022

Carol

Convenient and quiet. The freezer section of refrigerator would not refreeze ice packs and the ice machine was empty.

Business_and_leisure

10/10

Exceptional

31 Aug 2022

Sharon

Quite and clean

Leisure Partner

2/10

Poor

02 Aug 2022

Julia

Receptionist was friendly. Condition of the room was poor. Room had a terrible smell. Carpet and sofa was dirty. Bed linen was stained.
Spent only 1 night of the 2 booked.

Leisure Partner

8/10

Excellent

18 Feb 2022

KIMBERLY

Room was clean and roomy. Bed was comfy. I would stay again.

Leisure Partner

4/10

Poor

12 Aug 2021

Verified traveler

This place was terrible, smelled awful, loud talking neighbors, would never stay here again

Leisure Family

10/10

Exceptional

31 Jul 2021

TAMMY

Nice place

The room was very clean and the receptionist was very kind and helpful.

Friends_and_family Family

8/10

Excellent

26 Jun 2021

Verified traveler

Dislikes - Very dated and old decor. No breakfast at all even tho it’s advertised. Lots of “out of service” signs. One vending machine and that’s it.
Likes- price, it was cleaner than most new properties I have stayed in, even for its age. Impressed. Bed was comfortable and shower was a good size. Coffee, fridge and microwave. Overall a nice stay for the price.

Leisure Partner

4/10

Poor

20 May 2021

Adam

Buyer Beware of Bait and Switch - pay 2x as much

Very upset when I booked on app it said I was booking a room that slept 6. (It was myself, my wore and our three kids traveling). I assumed in addition to the two beds in the room there would be a sofa that pulled out making the total available sleeping spots 6. I was told when checking in we could not sleep 5 in a room and had to purchase another room. Also when booking it said there was free breakfast. I understand things may be harder during a pandemic but most hotels modify and do not eliminate breakfast and seems like a money grab for the hotel to advertise free breakfast and then say, “I’m sorry but due to the pandemic there is no breakfast.” Ok fine. Then don’t advertise the free breakfast. The pandemic has been going on for over a year. You have had time to modify your listing.

Also was frustrating because there was no elevator and we were not on first floor. The room was extremely muggy and hot when checking in. The soap and shampoo dispensers were either broken or non-functioning. So all in all I ended up paying double and getting less for a hotel that does not seem to be taking care of itself and has very misleading, if not, just plain lying in their advertising. I did not get what I paid for and had to pay twice more than was advertised.

Friends_and_family Family

2/10

Poor

23 Apr 2021

Larry

Poor Communication!!!!!

Was charged $250 for smoking in the room. There’s was a sign that showed vaping and marijuana with a circle and line through it representing don’t forget that. But the sign showed a cigarette without the circle crossed out so we assumed smoking was allowed.

Friends_and_family Friends

2/10

Poor

01 Apr 2021

Mary

WORST STAY EVER!

We have stayed here several times when we visit family in the area and it was always a pleasant stay, not the case this time.We asked for a nonsmoking room but when we walked in, it wreaked of smoke. The toilet made a horrible screeching noise, the exhaust fan in the bathroom squealed so loud. Our bed was not made after the first night. Coffee was not replenished. Hallway wreaked of WEED! After two nights, we were asked to move to another room because our room needed to be painted. Once,In the middle of showering, the water went completely freezing cold! Unhappy and disappointed in our stay is an understatement! Lost me as costumer!

Friends_and_family Family

8/10

Excellent

03 Mar 2021

Verified traveler

I liked how quiet it was. Something i didnt like was the fact that they only put one bag of coffee in the room. I dont think it us asking to much to put like 2 or 3 bags in there.

Leisure Friends

8/10

Excellent

17 Feb 2021

Verified traveler

Clean, available, affordable! We had to stop because of the weather on our way home to northwest Arkansas from Florida. It worked just fine!

Leisure Partner

8/10

Excellent

02 Jan 2021

Verified traveler

The Star City Inn is the only hotel in Star City. The reputation is bad if you listen to the locals but it is surprisingly clean and quiet. Yes, in my opinion, could use some updates but it wasn’t as bad as it’s reputation. Their key cards constantly need to be rekeyed. That was the one thing that annoyed us. They could add USB ports in the room and a box of facial tissues. The mattresses could use an update but are okay. The soap, lotion and shampoo dispensers need to be replaced by individually wrapped items. I won’t touch these dispensers with a 10 ft pole and bring my own. All in all if you have a need to stay in Star City, I definitely would recommend this hotel.

Friends_and_family Family_with_children

10/10

Exceptional

19 Oct 2020

Mike

Nice, clean and comfortable place to stay. My only suggestion would be to take a bar of shower soap because the soap dispenser is not the way to go.

Friends_and_family Family

2/10

Poor

06 Oct 2020

JvilleJ

Hotel was unable to find Expedia reservation number so I had to pay for another booking with my Amex. I was awoken by roaches crawling on my arm so I went back to the desk to complain. I was given another room that smelled of bug spray and told I’d receive a refund. I couldn’t stay the night and left. I received a refund to my Amex but was later billed for the Expedia reservation they supposedly couldn’t find. I called Expedia and got the run around how the hotel hadn’t promised anything. In short, the hotel is a roach motel and you’re a fool if you use Expedia as a booking agent. I suggest booking direct so you don’t have this problem.

Leisure Self

8/10

Excellent

25 Aug 2020

Joyce

The room was very clean and prices were good. I always check bathroom for mold and hair , didn't find either. Owner's were very nice.

Friends_and_family Family

4/10

Poor

11 Mar 2020

Kim

Not staying there again

The room cleanliness and condition were fine. But the staff was very rude and unfriendly. They made us feel unwelcome and uncomfortable. Drive the extra 20 minutes and stay in another city outside Star City.

Friends_and_family Family

10/10

Exceptional

03 Jan 2020

Kimberly

Best stay

Very nice clean hotel.

Friends_and_family Family

2/10

Poor

23 Dec 2019

WaimeaMike

WORST STAY EVER! I have stayed here several times this year and this was the worst. Most of the time it has been just OK. AC is cold, sheets are clean, water is hot. This time was a different story. They use a bio-deodorizer or something that is supposed to kill odors, but the odor killer was almost overpowering. This morning, when I went to make a pot of coffee in the room, I found the pot reservoir full with a large bag of coffee floating in it - very nasty. I tried cleaning out the coffee pot but it was just too messy and gross so I quit and walked down to the breakfast area to get a cup of coffee. Mind you that we were the only guest in the hotel last night. This was a Sunday morning and we had slept in until 8:30am. I kindly asked the lady if they could keep the breakfast area open for a few minutes longer so we could get showered and down to breakfast. She looked at me like I was crazy and said there is a sign on the door that said breakfast is from 6-9 and no it would not stay open any longer. Not that it would have mattered as the waffle iron was broken and that is the only hot food available. The waffle mix is watered down as well. They have cold, hard bagels and a toaster. There was only enough juice for one cup of apple juice. My mom lives about a one minute drive from this facility. Needless to say, I will make a 30 minute drive to Monticello to stay at the Hampton Inn for twice the price before I stay here again.

Friends_and_family Partner

6/10

Pleasant

01 Dec 2019

Verified traveler

The odor from cleaning products was so strong it made us sick. People with lung disorders such as asthma can't breath strong chemicals. Otherwise I would have rated a 5 star

Friends_and_family Family

10/10

Exceptional

27 Oct 2019

WaimeaMike

Small town. Clean parking lot, clean lobby, clean hallways and a clean room. A comfortable mattress with choice of the pillow styles. Crisp clean sheets. Hot water, strong shower. Cold AC. Hot breakfast. What more could a person want? If you were to change anything it would be to have fluffier towels and a broader selection at breakfast. Juice was present on earlier stays but not today.

Friends_and_family Family

6/10

Pleasant

14 Oct 2019

Barbara

For an average price stay it was clean but the bath towels were kinda small and the refrigerator froze everything we put in it

Friends_and_family Family

8/10

Excellent

13 Oct 2019

WaimeaMike

Excellent value! I typically stay at outfits like the Hampton Inn, where it is a very consistent experience. This motel is on par with a Hampton as far as cleanliness, comfort and amenities. Quick check in, clean comfortable rooms, cold AC, and breakfast - don't need much else. On the negative side, the towels are a little flimsy and breakfast is too predictable - its gonna be waffles and not much else. My biggest ding is that breakfast is from 6-9am. On my last day there I slept in and didnt go down for breakfast until 830am. Oops! No breakfast, it was all put away and the waffle iron was cold. The staff person just looked at me when I complained.and pulled out a box of cereal. Not what I was expecting... With that said, it is only place to stay in Star City and the next closest is about 25 miles away so I will be staying there again.

Leisure Self

6/10

Pleasant

12 Oct 2019

WaimeaMike

I have stayed at this property several times. The rooms are always clean, the A/C is always cold, and the beds are comfortable. What more do you need? I typically stay at chain hotels like Hampton Inn, Hilton, Holiday Inn Express, etc. because the experience is predictable. You know what the room will look like, you know what the bed will feel like, and you have a pretty good shot at knowing what is for breakfast. Well this place is on par with your average Hampton Inn but for half the price! It is not perfect though, I have a couple of dings.. The towels are a little flimsy, not much to them. They do the job but they could get nicer ones. Secondly, the hot breakfast is very predictable and limited - Waffles. They do have a small selection of cereal and bagels/pastries. Nothing else. Now my third ding really gets me - Do not shutdown breakfast before the advertised time. I went down to eat at 8:45 and while breakfast is supposed to be from 6-9am, well, there was nothing. They had decided to take it down early and there was absolutely nothing to eat or drink and the waffle iron was cold When I expressed my dissatisfaction the attendant pulled a tub out. I was too perturbed to even go look..

Friends_and_family Family

8/10

Excellent

11 Oct 2019

Thurman

Star city waffles,

Very very nice ,clean ,great waffles,will be staying there again,

Business

10/10

Exceptional

10 Oct 2019

WaimeaMike

Great value! I usually stay at big chain motels, like Hampton Inn, Hilton, etc, and the Star City Inn is very competitive in every sense. The rooms and facility are very clean and the beds are comfortable. Internet is fast. There are only a couple of dings - the towels are a little bit flimsy/light weight and the breakfast is short on variety and options. I have stayed there the last three nights and breakfast is always the same - waffles, bagels, sweet rolls. No fruit, yogurt, etc. I will stay there again!

Friends_and_family Family

10/10

Exceptional

09 Oct 2019

Verified traveler

Might could use a Hot Breakfast with Eggs and Bacon. They serve more of a cold breakfast.
I take medicine each morning and need drinking water. The faucet knob to the cold water was broken and I had to wait until I got into Pine Bluff to get water. Other than that it's a nice hotel for the price.
Manager on duty was polite

Business Self

10/10

Exceptional

05 Oct 2019

Verified traveler

It's an A-1 property. Looks great 👍, inside and out.

Friends_and_family Family

4/10

Poor

06 Sep 2019

Verified traveler

Even though I did submit a notice that I was bringing 2 dogs. The front desk person was visually upset that I had dogs even though they are considered “pet friendly “. He explained that the room I booked was not a pet room. I even offered to take a less expensive room for the same price. He didn’t move us but went on to tell me how much Expedia gives him and that it hurts him money wise. It was very unprofessional and unpleasant.

Business_and_leisure Pet

6/10

Pleasant

07 Aug 2019

Verified traveler

Disappointing stay

Dirty, mold/mildew on nightstand. Bed, linens, breakfast all typical of lower end hotel. Realize it is a small town and our group filled several rooms; others had various issues as well. Overall, the place just needs a DEEP cleaning. Only hotel in town, so we made due for one night.

Friends

8/10

Excellent

30 Jul 2019

GEORGE

Star Review

The hotel was very comfortable, quiet and clean. The ice machine was not working, could add a little more to their continental breakfast; but for the night fee it is a great hotel. Will definitely use it again.

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