Name: Fortune Park Vellore -Member ITC Hotel Group
Address: No 31 32 A Auxilium College Roundtana Gandhi Nagar, Vellore, 632006, IN

10/10

Exceptional

13 Apr 2026

Richa

Great propert!!!

8/10

Excellent

02 Apr 2026

JACOB

The staff were very kind and helpful, food was good

Partner

10/10

Exceptional

20 Feb 2026

Anantha

Good property, will stay again.

10/10

Exceptional

20 Oct 2025

Roland

Great staff, rooms excellent and a magical spa with great treatments.

10/10

Exceptional

11 Aug 2025

Seiichi

wonderful stay

10/10

Exceptional

03 Jul 2025

Sengole

Great place for affordable price!

This is a great hotel to stay! Everything is impeccably done to make your stay pleasant and enjoyable.

Self

8/10

Excellent

12 Jun 2025

Emmanuel

Not as expected. No real ITC hotels standard.

Leisure Family

4/10

Poor

23 Mar 2025

Krishna

Staff at restaurant are not

Business

10/10

Exceptional

18 Jan 2025

Amit

Comfortable and nice hotel

Good place in Vellore.

Business Family

10/10

Exceptional

17 Jan 2025

Peter

Well organized and conveniently located. Excellent breakfast. I wish we tried their lunch and dinner, perhaps next time.
Friendly ans safe place to stay. Thank you,
Peter

Business_and_leisure Partner

10/10

Exceptional

09 Oct 2024

Vladimir

Check in was great. I like how staff is trying their best. View from the pool was great. Dining was a bit limited with some items on menu not available.. Quality of food is ok.

Leisure Family

8/10

Excellent

23 Sep 2024

Krishna

The swimming pool is mostly habited by pigeons and i have not stepped in for over 2 years now. regularly requesting the team to place a pigeon net.
The house keeping team needs a little reminding for all small things.
i have to go through a lot of calls and also personally walk to restaurant to get myself a water botthe (RO water in glass bottle) as the house keeping are not allowed to deliver that.
kindly make this a norm as in other major hotels across the country.

Business

8/10

Excellent

19 Aug 2024

Rajmohan

Stayed here twice in this trip, and both times were put in rooms with humming noise from the AC! Couldn't sleep peacefully. Eventually, found a room on fourth floor that was relatively quiter.

The staff in the front desk can only speak Bengali, Hindi, and English! For a hospitality service provider, there should be atleast one native language speaker to support guests.

Now for the positive... if you book your room with breakfast included, it is an awesome deal. The breakfast is something that's not to be missed. And great courteous service too.

Overall, given our choices for stays in the area, this is one of the best that I'll recommend confidently.

Leisure Family_with_children

10/10

Exceptional

14 Aug 2024

simarpreet

Outstanding Service and Delicious Cuisine

I've had the pleasure of staying at Fortune Park Vellore multiple times, and it continues to exceed my expectations with each visit. As a regular guest, I am always welcomed warmly by the incredible team, making me feel right at home from the moment I step through the door.
A special mention must go to Kamini Sharma, the Head of Department, who always ensures that every aspect of my stay is perfect. Her attention to detail and commitment to providing top-notch service is truly commendable. She goes above and beyond to make sure all my needs are met, and it's one of the main reasons I keep coming back.
The culinary experience here is also worth highlighting. The Head chef Mr Gavaskar and Mr Elango consistently prepares exquisite meals, and I appreciate the special dishes that are made just for me. The flavors are always on point, and the presentation is beautiful. Whether it's breakfast, lunch, or dinner, I'm always excited to see what's on the menu.
I look forward to my next visit!

Business

10/10

Exceptional

11 Aug 2024

Nitesh

Property is good but its location isn't ... Like an oasis in desert ...

2/10

Poor

02 Aug 2024

Jaya

I have no idea if expedia is to be blamed or the hotel . Though expedia had said pay at the property my credit card was debited with out informing me ,Well before my check in time.

6/10

Pleasant

25 Jul 2024

Emperuman

What can I say about this hotel? We expected better it being a Fortune Park by ITC hotel and one of the few \"luxury\" hotels in Vellore right beside GRT Hotels, which we should have stayed there to begin with.

We stayed here for 3 nights.

Upon arrival we were greeted by the hotel front staff and offered a welcome drink which was refreshing. We booked a Deluxe Room which came with 2 twin beds. I am not sure what the deal in India is but when guest of 3 adults stay in a room, you would think that they would give you a room with a double/queen or king bed plus a rollaway bed which we had to order extra.

Anyhow the room was very tiny for 3 adults to move around as the roll-away bed took extra space.

Here's the pros and cons of the hotel:

Pros:

a) location - central to a lot of different amenities in the town /city
b) Getting an upgrade to a club room

Cons:

a) Poor food selection in the breakfast buffet.
b) Inattentive staff in the kitchen.
c) Food kept open where it attracted insects.
d) Rude staff in the front desk - I had asked for an extra key and these are the answers I had received:

i) I will get my colleague to come with you and to open the door. I had to re-iterate that I want an extra key.

ii) \"Please return the key in the morning\" - Again I had to re-iterate that I wanted an extra key

e) Stains on the sheets/bedding and dirty cups in the room (see attached photos)

Why should I pay that much when the sheets are dirty and not clean?

Totally unacceptable.

Leisure Family

10/10

Exceptional

08 Jul 2024

Lovella

Excellent service!

Leisure Family

10/10

Exceptional

07 Jul 2024

Blaise

Amazing place to stay with some great restaurant option.i love the environment and good test of food from Orcid and skydiving. Spa ans swimming pool is most relaxing also very cheap. Exeptional customer service. Very helpful and kind. My next visit will be more longer with them. Though i stayed only 5 nights. Oh do not miss there buffet breakfast.

Business_and_leisure Family

10/10

Exceptional

25 Jun 2024

Gurinder

Housekeeping staff was amazing - especially Gunu. I was travelling with my parents and he took good care and treated us all very well.

Resturant, food and service was great, we really enjoyed all the food.

Front reception staff was good as well.

Gym and pool were good as well.

Leisure Family

10/10

Exceptional

19 May 2024

Arun Kumar

I have been a regular customer to this property for the past three years. This is a wholesome hotel with staff from CheckIn to dining to cleaning, working cohesively to give me and my family pleasant stay. I have gotten consistent experience which is what draws me back to this hotel.

Few shoutouts:
Rishad and the front desk women are pleasant and welcoming. Whether it is a request at 2am or 10pm, you can be guaranteed your request will be looked after swiftly.

Arivazhagan works cordially with all departments to give customers worry free stay.

Mahalaxmi from the restaurant remembers customers and orders and will surprise us with her care and service.

Ponnurangam and other security folks work around the clock while keeping a smile.

Balaji who is the GM, sets a great example to everyone at this hotel. He has set standards which gives us experience similar to that of a tier 1 city hotel.

Leisure Family

10/10

Exceptional

29 Apr 2024

Ramasubramanian

Best hotel for family stay. Nice staff and good food.

Leisure Family_with_children

10/10

Exceptional

22 Apr 2024

Jignesh

For parents of VIT students best place to stay.

Clean, neat, all facilities perfect, staff very friendly. Best hotel in Vellore by miles. Very professional. No complaints at al. A jewel in the ITC chain of hotels.

Friends_and_family Family

8/10

Excellent

19 Mar 2024

mohit

Did not like the food served in the dinner and swimming pool was not functioning and water was dirty.

Leisure Family_with_children

2/10

Poor

17 Feb 2024

Muniswaran

The room is not clean, the toilet flush not working, the tv not functioning

Bad experience

Partner

10/10

Exceptional

18 Jan 2024

Verified traveler

Nice Property

it was amazing to see this class of hotel in vellore

Business

10/10

Exceptional

01 Jan 2024

BARUN

The highlight of the stay was the very efficient and personalized service provided by the polite and attentive staff from all departments - from the hall porter to the reception staff to the restaurant personnel. Keep it up!

Business_and_leisure Family

10/10

Exceptional

19 Oct 2023

Suryanarayana

Great experience

We decided to take a break on our way to Tiruvannamalai. We chose Vellore over Chittoor due to this hotel. Our experience with ITC Hotels has been good overall.

Our expectations were not belied. The reception from the parking valet to reception desk was good. We booked two rooms and we were upgraded. Because of the weekday, it appeared less crowded.

Both the rooms were comfortable and clean. We had dinner and breakfast at the restaurant. The food was delicious and the service was great. The choices for the breakfast buffet were many.

Overall, a good experience.

Friends_and_family Family

10/10

Exceptional

10 Oct 2023

Indranil

During my three-day stay at Fortune Park in Vellore, I found the hotel to have a lovely lobby. The rooms, while somewhat on the smaller side, were acceptable. The only area for improvement I noticed was the bathroom, which could be a bit more spacious. However, these minor inconveniences were more than compensated for by two outstanding aspects: the exceptionally hospitable and helpful staff and the truly delectable food. As a lifetime platinum member with Marriott, I can confidently say that the staff and cuisine at Fortune Park surpassed my expectations. It was a thoroughly enjoyable stay.

Leisure Family

6/10

Pleasant

26 Sep 2023

Krishna

boof place, but need a pegion net for the pool.

As previously mentioned, the swimming pool is a nice spot for pigeons to take a dip, not so hygenic for humans. They refuse to add a pigeon net. The new staff at th e restaurant still need to buck up.. i missed the earlier staff some of who had left and other was on leave.

Business Family

8/10

Excellent

16 Aug 2023

Erick

Nice hotel, like so many Indian hotels it has no special location, ordinary street in Katpadi. 10-15 min commute to CMC was a surprise but good experience overall. Would stay at this location again.

Business Family

10/10

Exceptional

30 May 2023

pratap

Well maintained . Weekend rush the breakfast area needs to be expanded

Leisure Family

6/10

Pleasant

19 May 2023

Rina

There are some unethical practices for foreigners.

Business_and_leisure Family

4/10

Poor

06 May 2023

Sanjay

not a customer friendly hotel and would not prefer staying here again. their charges dont justify

Business Self

10/10

Exceptional

21 Oct 2022

Rajan

Excellent stay. Cool AC rooms. Restaurant kindly made sure tables were ready for our group before we arrived for buffet breakfast. Smooth and easy stay. Will return.

8/10

Excellent

11 Sep 2022

Abdul Kader

It’s ok based on the availability of rooms during peak season

Business Family

10/10

Exceptional

07 Jul 2022

Ribhu

Was here in July for a night to visit VIT. It’s a 15 min auto ride to the college campus. Had a comfortable stay at the hotel in line with what I expected from a 4 star rated hotel. Didn’t get to experience the sky lounge since it was raining the day I arrived. The service staff is awesome. A big shout out to Jeevitha at the Orchid for being so attentive and making sure I had everything I needed. Sashank at the Neptune bar for going out of his way. Mello for an excellent hair appointment at the Spa. I’ll be staying here again when I visit next time and recommend the hotel to anyone looking for a comfortable spot to stay in Vellore.

Leisure Self

10/10

Exceptional

09 May 2022

Pavitra Kumar

It is amazing and pleasant stay. Beautiful east side open room. we have enjoyed sunrise view from Bed. Amazing food. Breakfast is unforgettable.

Partner

10/10

Exceptional

11 Dec 2021

Sarathy

Cleanliness and proximity to CMC

Leisure Family_with_children

4/10

Poor

18 Feb 2021

Verified traveler

The property is advertised as a four star hotel but it lacks basic amenities such as car parking. The hotel is poorly staffed and this leads to a lag period in them addressing any concern. Even such issues with the toilet flush were not addressed properly.

The hotel's service and infrastructure leaves much to be desired. The star rating is a misguiding variable as far as Fortune park Vellore is concerned. We checked out a day early and the manager refused to refund our one day's tariff. Expedia were also not helpful in this regard.

2/10

Poor

04 Sep 2018

Abdul

Not satisfied .all behaviour n u staff wost.

Not satisfied .

Partner

10/10

Exceptional

13 Jul 2026

Alain

Magnifique hôtel avec des prestations haut de gamme.
Le personnel est vraiment à l'écoute et soucieux de répondre à vos besoins.
Remerciements tout particulier à:
Guna (housekeeping)
Muhmad Rafi (chauffeur / voiturier)
Roschni, Sunita and Mercy pour le service à table.

Partner

10/10

Exceptional

18 Nov 2025

Swati

yes

10/10

Exceptional

15 Nov 2025

Agaraoli

The staff's work ethics and sincerity were outstanding.

Business