Name: The Outrider Hotel
Address: 229 Manitou Ave, Manitou Springs, US

10/10

Exceptional

31 Jul 2026

Raymond

Excellent small hotel on the doorstep of Manitou springs. Looks to be newly refurbished, very clean, quiet, helpful friendly staff. Has the usual amenities. Perfect for our 2 night stay.

10/10

Exceptional

30 Jul 2026

Stephanie

Staff was so nice and helpful and the amenities were great

2/10

Poor

28 Jul 2026

maliha

I was trying to check out, no one was at the front desk. Had to wait 30 minutes and the person who came still couldn’t check me out.

2/10

Poor

27 Jul 2026

Thomas

Staff was incredible. Very helpful. The room was significantly overpriced. The sink fixture was broken leaning g to the side, the coffee cup had wet coffee grounds in it from previous guest, soap dispensers not filled. Constantly had problems with the door code. At almost 300 dollars a night, I would never book here again. Its maybe a 100 dollar a night room. The pictures definitely do not properly advertise what the room actually is. The staff was very helpful.

10/10

Exceptional

26 Jul 2026

Angela

Exceptional hotel and staff. I really loved not just the stay but the entire experience. The staff was amazing, the amenities are out of this world. The hot tub, sauna and cold plunge were incredible. I would go back tomorrow.

10/10

Exceptional

26 Jul 2026

Melissa

Nice place close to everything.

6/10

Pleasant

26 Jul 2026

Catherine

General manager was very sweet trying to make our visit better by moving us up to the third floor walkup. However a few things were not up to standard. 1st floor is a basement which has 5 stairs down. Avoid the rooms next to the leaking ice machine, in the basement level, there is a noticable smell from the carpets on that floor in the rooms. The view from the basement rooms is a crumbling wall and a pipe, which they have blocked with a film on the windows. Bathrooms are tiny on all floors. \" 2nd floor\" is 5 stairs up. They will help you with your bags if you need it, since there is no elevator. Pool was freezing cold. Hottub was being worked on for chemical balance midday for a few hours, so did not get to use it. TV is not cable based and when the hotel is full, the streaming pauses made it impossible to watch. This was an issue only when the hotel was full, rainstorm or clear skies. Overloaded internet. Room on the third floor was spotless but there may have been a cigar smoker somewhere on that floor, there were times when you could smell it in the room. The hotel was recently painted and carpets were newer but this is an older property and comes with problems related to that, not the fault of the Gm.

6/10

Pleasant

24 Jul 2026

Daniela

Clean and newly remodeled building. Has a very clean hot tub, sauna and cold plunge.

Sauna was not as hot as I like, and cold plunge wasn't cold enough.

requested \"mountain view\" and was placed on the first floor ( no mountain view) and VERY close to the ice machine.........

Requested to move, did NOT happened.

8/10

Excellent

23 Jul 2026

Jessica

Newer / refurbished hotel, which was nice! Hottub/ pool area was clean and had a privacy fence from the busy road. Staff was friendly however somewhat unknowledgable and unable to problem solve, such as the online portol was not working properly day of, so my add-ons didn't happen.
Fairly clean, though attention to detail and throughness could be improved. Huge smudges on mirror: sugar spilled around coffee area; dining table was sticky; previous occupants items left on floor by bed, still there; .

10/10

Exceptional

23 Jul 2026

Van

Wonderful stay at this newly renovated hotel. Staff amazing. Friendly and helpful. Traveling cross country and this was our best stay by far. We will return and recommend to friends.

10/10

Exceptional

22 Jul 2026

Antonio

Service was amazing and the sauna, cold plunge and hot tub were great! We will be returning soon!

10/10

Exceptional

21 Jul 2026

Chelsea

Our stay at The Outside Hotel was absolutely amazing! From the moment we arrived, the staff went above and beyond to make us feel welcome and were incredibly helpful throughout our stay. The amenities were top-notch and made our trip even more enjoyable. Everything was clean, comfortable, and thoughtfully designed. We couldn’t have asked for a better experience. We 100% recommend The Outside Hotel to anyone looking for a relaxing getaway, and we’ll definitely be back!

Family_with_children

10/10

Exceptional

20 Jul 2026

Jennifer

Everything was wonderful. Perfect getaway!

4/10

Poor

17 Jul 2026

Heather

Don’t expect the front desk to be staffed consistently or for the service to be welcoming. Double-check that your room isn’t already occupied before settling in. If you have questions or need assistance, don’t expect a friendly response—I was met with attitude instead of customer service. Overall, it was a very disappointing experience.

Friends_and_family Friends

8/10

Excellent

17 Jul 2026

Josh

Fine

Family_with_children

6/10

Pleasant

17 Jul 2026

JOHN

My wife and I stayed at the Outrider Hotel while celebrating our 10-year wedding anniversary. Overall, we had a nice stay, and the staff were consistently kind, helpful, and professional. However, the hotel appeared to be severely understaffed, with the front desk seemingly responsible for handling nearly everything. She did her best, but the lack of staffing was noticeable.The lobby was very small and had far too much furniture for the space. It felt crowded and left very little room for guests to stand comfortably while checking in or out.The pool, hot tub, and other recreational amenities were a highlight of the property. They were very nice, clean, and well maintained.
Accessing the room was more frustrating than expected. Instead of a traditional room key, the door used a passcode, which did not work during our first four attempts. It took multiple tries and coordination with the front desk before we were finally able to enter. For a hotel at this price point, it felt like an unnecessary inconvenience.
The room itself was clean but very minimal in terms of amenities.The photos online also make the hotel appear much more upscale than it actually feels in person. Since we were celebrating such a meaningful anniversary, we were hoping for more of a romantic, elevated experience. While the property was pleasant and the staff were wonderful, the overall atmosphere, room size, limited amenities, crowded lobby, and access issues did not quite match the upscale image or price.

Partner

10/10

Exceptional

16 Jul 2026

Jason

Excellent stay. Great staff

10/10

Exceptional

16 Jul 2026

Jennifer

Loved the updated hotel; feels very clean and new! I used all the amenities - hot tub, sauna, etc. Everything was clean and relaxing. Nice to look at Pikes Peak while soaking in the hot tub! The staff is amazingly friendly and helpful. The only slight downside is the availability of parking if you arrive after about 7pm, but the desk staff helpfully pointed out some available spots I hadn't seen. Room was clean, quiet, cozy. I loved it and will definitely return when I go back to Manitou Springs!

Self

10/10

Exceptional

15 Jul 2026

mason

Absolutely incredible, I loved it all, the front desk lady was extremely cool. It doesn’t feel like a hotel the room feels like a home and vacation. Do the cold plunge, sauna, and the only sad thing was no one was there this morning for me to buy a shirt.

Self

8/10

Excellent

12 Jul 2026

Richard

Positives:
- Large clean room with nice view.
- Very clean and upgraded building and amenities.
- Staff is VERY friendly and helpful.
Need Improvement (but easy to fix):
- Pool was a bit chilly. Please warm it up a bit.
- No desk in room. Put in a small desk and office chair.
- Pillows new and fluffy but not much substance. Get some good pillows.
Overall: I would go there again.

10/10

Exceptional

11 Jul 2026

Gregory

Great place, the staff are super, fantastic place to be when you have your dogs, note this hotel is newly renovated, opened in May so every thing is sparkly new.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Dawn

Everyone was so friendly and accommodating- great amenities and rooms. Parking was a little tight

Partner

10/10

Exceptional

09 Jul 2026

Laura

This apparently newly renovated hotel had well appointed, comfortable rooms (if maybe a little cramped in our double queen). Staff was super friendly and helpful. Great location minutes from Garden of the Gods, Red Rocks, Manitou Springs, and Old Colorado City. The sauna and cold plunge were a game changer for after hiking the Incline. Definitely would stay again.

Family_with_children

10/10

Exceptional

09 Jul 2026

Amy

Staff was amazing, very friendly and helpful. Room was cute and comfortable. Clean!

Partner

10/10

Exceptional

09 Jul 2026

Lexus

Out of the three hotels I stayed at,
this room was my favorite. It was so spacious, and I loved the robes as well as having access to a refrigerator (even mini) and microwave! The property was so cute, I just wish that the pool was finished before we got there because it was a bit too warm for the sauna and hot tub sadly. Overall great stay, and even though the lobby is pretty small, it would’ve been nice to have a little breakfast, but I would definitely stay there again just for that beautiful spacious room!

Family_with_children

10/10

Exceptional

08 Jul 2026

Nate

Felt like a bedroom more than a hotel, loved it!

Partner

8/10

Excellent

07 Jul 2026

Carol

Everything with the hotel and staff was wonderful, very accommodating

Partner

10/10

Exceptional

06 Jul 2026

Patricia

The room was very nice. The beds were comfortable. We enjoyed the outdoor sitting area.

Friends

8/10

Excellent

03 Jul 2026

Yvette

Hotel was clean and the beds where comfortable

8/10

Excellent

03 Jul 2026

Sonia

The staff was Amazing, helpful and welcoming. Parking was very limited, no elevator made getting luggage up to our room challenging.
No continental breakfast was disappointing. The pool was under maintenance while we were there which was disappointing for my child and considering it was 4th of
July weekend was a major bummer. If you’re looking For a no frills room and somewhere to crash it’s a good place.

Friends_and_family Family

8/10

Excellent

03 Jul 2026

Jared

The staff is probably the most friendly I’ve ever encountered. Anything you need they were there. Was a very relaxing chill place, we had some loud people above us which sounded like they were wrestling until about 10:30 every night. Also there are a lot of dogs staying too. With that being said be prepared for some barking at random hours of the night/early morning. Pool was being worked on which we weren’t aware of before booking which sucked. Got done the day we checked out. Besides all of that the room and building as a whole was very clean. Was nice sitting by the fire pit and also in the hot tub to enjoy the sunset.

Partner

10/10

Exceptional

03 Jul 2026

Albert

The room was gorgeous! All modern furnishings, all new and clean and very stylish. The bed was extremely comfortable! All the staff that I went into were super friendly. Planning on going back and visiting again! Thank y’all for a wonderful stay!

Self

10/10

Exceptional

02 Jul 2026

Pete

Cold plunge and suna was a nice add on.

Pet

8/10

Excellent

01 Jul 2026

Jessica

It was a nice place run by very nice people. I would have liked to have known that the pool was not yet operational as we booked for this amenity. It was being worked on and anticipated to open soon.

There is no elevator and limited air conditioning in the building, so be aware of that when booking if that is an issue for you.

It was the right price and the staff were very kind.

Family_with_children

10/10

Exceptional

30 Jun 2026

Ryan E

Conveniently located

6/10

Pleasant

30 Jun 2026

James

It is a remodeled hotel but still an older hotel. Marketing pictures do a great sales job. We were disappointed with how small our room was based on some of those pics. And our seating area was a desk chair in the corner. Nice but lower your expectations.

Family

10/10

Exceptional

30 Jun 2026

Daria

Nice clean rooms, friendly staff, nice property. Pool was not yet open when we visited but looks like it will be nice!

Partner

6/10

Pleasant

27 Jun 2026

Mitchell

Staff was great
The only issue was we were on the second floor.
The room was great, except the family above us were really noisy.
So get a 3rd floor room.

Business

6/10

Pleasant

24 Jun 2026

James

The pool was under repair, the hot tub wasn’t available until late, the room wasn’t that spacious, but the staff was great

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Michael

What a fantastic place! We took a chance on a newly opened option and it paid off. Amazing attention to detail and amenities. Julia was so friendly and made sure we enjoyed our stay. The first hotel I've stayed at where the coffee is good enough to not have to go elsewhere and buy some. 😂

Family_with_children

6/10

Pleasant

22 Jun 2026

Aakanksha

The AC was very loud and was taking frequent cut-offs, disrupted sleep.

Friends_and_family Friends

6/10

Pleasant

20 Jun 2026

Holly

Room was very clean and updated. Pool was closed( being renovated).
Hot water in shower did not get hot enough. And there was no coffee made in the morning at the front desk and no staff.

Partner

6/10

Pleasant

19 Jun 2026

Jennifer

The room was clean & the staff were eager to help, when available.
However, there was no elevator (we must have overlooked that when booking), the pool was under maintenance (which we were hoping to use), they do not have around the clock staff…(we got locked out one morning when loading the car, and were unable to find anyone to help us get back in, even calling the number).

Family

10/10

Exceptional

19 Jun 2026

Stacy

Great location, the staff were super friendly and the rates were reasonable. Would stay again

Partner

8/10

Excellent

19 Jun 2026

Joseph

There were some things on the room side that were a bit inconvenient. There was nowhere really to put luggage or unpack. No counter space at the sink. My wife is a larger women and neither of us could get into the toilet area easily. There was only one place to sit. I understand that there were 2 beds in the room and it made for less space. The first room only had 1 bed (we needed and had reserved the 2 bed room) but it would have accommodated 2 beds and chairs easily. Anyway we would not go through Expedia on a return trip.
Last thing. Why no kleenex or extra tp?

Partner

10/10

Exceptional

18 Jun 2026

Georgette

Clean room. Comfy beds. Hot tub and sauna were great! The bathroom was very small. The pool was being renovated. All staff were friendly and helpful! We enjoyed our stay at the Outrider!

Partner

10/10

Exceptional

17 Jun 2026

Emma

Staff was so kind and helpful! We went the second week they were open and they even gave us a complimentary upgrade, we loved the sauna/cold plunge/hot tub. 10 outta 10 all around!

Partner

10/10

Exceptional

15 Jun 2026

francine

This was a great hotel. Very clean and close to everything!

Partner

10/10

Exceptional

14 Jun 2026

Melinda

We had a great to experience. The hotel was very clean and nice. The staff at the front desk were super nice and helpful! Would definitely stay again!

Family

10/10

Exceptional

14 Jun 2026

Alex

Enjoyed my stay. Hotel staff was very friendly and helpful.