Name: Haile Resort Arbaminch
Address: Arba Minch Arba Minch, Arba Minch, 00000, ET

10/10

Exceptional

28 Jul 2026

Wubit

the best resort and the best Service

10/10

Exceptional

23 Jun 2026

Beyene

Vey nice

10/10

Exceptional

12 Jun 2026

Christina

I “Haile” recommend the Haile Resort in Arba Minch. The culinary offerings were high caliber. Great prices/value and always fresh. There are even some produce grown on the property.
A fantastic view from the room and throughout the property. There are offerings for day trips or you can take a taxi to the downtown area and cruise around the community.
You can pay with credit card or Ethiopian birr. I recommend you come to Arba Minch with your foreign currency already exchanged in Addis Ababa or you will have to go to the local banks and make change there. The locals expect Ethiopian birr not foreign currency.
Overall it’s a quite peaceful community.
The staff is very pleasant and everyone speaks English and Amharic. The customer service is top notch. Lots of attention to detail.
Definitely a high caliber resort experience.

Self

10/10

Exceptional

07 Jun 2026

Wondwosen

Our family recently spent four wonderful days at Haile Resort in Arba Minch, Ethiopia, and the experience exceeded our expectations in every way.

From the moment we arrived, we were impressed by the professionalism, warmth, and attentiveness of the staff. Whether interacting with the manager, reception team, restaurant staff, waitresses, spa personnel, or swimming pool attendants, we consistently received outstanding service. What stood out most was the remarkable consistency of hospitality across every department. Everyone seemed genuinely committed to ensuring guests have a memorable and comfortable stay.

One aspect that made our stay especially memorable was the way the staff treated our toddler. Traveling with a young child can sometimes be challenging, but the Haile Resort team made it incredibly easy and enjoyable. During meals, many staff members would happily take our little one for a walk around the resort, interact with him, and keep him entertained so that we could enjoy our meals. Their kindness, patience, and genuine affection toward children made us feel like part of a family rather than just hotel guests. It is rare to find such sincere care and attention.

The level of customer service was exceptional. Whenever we needed assistance—whether related to the hotel itself or activities outside the resort—the staff were always ready to help. If you want to explore the beautiful surroundings of Arba Minch, arrange transportation, visit local attractions.

Family_with_children

10/10

Exceptional

06 May 2026

Zenebe

Our recent stay at this hotel will undoubtedly remain etched in our memories for a long time. From the moment we arrived, we were greeted with warm smiles and genuine hospitality from the staff, making us feel incredibly welcomed. The beautiful scenery surrounding the hotel added to the overall charm, creating a perfect backdrop for a relaxing getaway.

However, our experience began with a bit of frustration. The shuttle service from the airport kept us waiting longer than expected, as the driver attempted to convince others to join us. Initially, this made us feel undervalued, but our concerns faded quickly when the hotel staff went the extra mile to compensate for the delay, despite us not voicing any complaints.

The culinary experience at the hotel was delightful! We particularly enjoyed the fresh juices, with the lemongrass juice being a standout that we had never tasted before. It was refreshing and unique, adding to our overall enjoyment of the meals.

Our time at the hotel was exciting and filled with wonderful moments, and while we could have easily stayed longer, we felt the urge to explore other places as well. Without a doubt, we would love to return in the future. The combination of beautiful surroundings, warm hospitality, and delicious food made our stay truly memorable!

Partner

10/10

Exceptional

29 Mar 2026

Christopher

Breakfast was good, wide sekecty

10/10

Exceptional

11 Mar 2026

Davies

Good place , 7/10 food , restaurant can do better.

10/10

Exceptional

14 Dec 2025

Tsion Solomon

Had a great time, amazing view, the food was delicious, and the spa was the cherry on top.

Leisure Partner

8/10

Excellent

29 Nov 2025

Mary

Clean room, amenities, staff,

10/10

Exceptional

13 Nov 2025

Chenoa

The view is majestic!! ! This property is top tier! Amazing staff!

10/10

Exceptional

07 Sep 2025

Hanna

Excellent!!!

Leisure Partner

8/10

Excellent

06 Aug 2025

Sergut

Wonderful view and staff.

Leisure Self

10/10

Exceptional

28 Mar 2025

Haymanot

Exceptional service

My experience at Haile Resort was nothing short of exceptional. The service stood out as one of the best I’ve ever received. The facility is immaculate, and the rooms are spacious, well-maintained, and equipped with all the amenities you could need. We stayed in the Grand View Room, which was both refreshing and breathtaking.

The staff were incredibly polite, friendly, and eager to assist—especially Eden and Fasika, whom I interacted with the most during my stay. They made us feel genuinely welcomed, like part of the family.

The food was another highlight. I especially enjoyed the Asa Dulet, and the variety of fresh fruit juices was amazing. I became absolutely obsessed with the soursop juice—it was truly to die for!

Haile Resort sets a shining example for the service industry in the rest of the country. Highly recommended!

Friends_and_family Family

10/10

Exceptional

14 Feb 2025

Natnael

The staffs are well mannered and so polite even tho the place is hot the hotel have ac and the view is breathtaking. It is the best place I have ever seen.

Leisure Partner

10/10

Exceptional

27 Oct 2024

henok

Clean, great staff, delicious foods and great amenities.

Leisure Family

8/10

Excellent

07 Oct 2024

kimberlene

The hotel and staff were great. Wasn’t really helpful with arranging transportation options to visit the local township. WiFi access was very unstable especially in the room

Business_and_leisure Self

10/10

Exceptional

19 Sep 2024

woubamlak

Excellent service and great quality.

Leisure Partner

10/10

Exceptional

19 Sep 2024

josue

Everything was very good, and professional. breakfast, SPA, massage , pool and the worker from the hotel are very polite . In general I really enjoyed my stay in Haile resort... thank you, hope to come again.

Leisure Partner

10/10

Exceptional

16 Sep 2024

Mimi

Enjoyed the Amazing view. The courteous customer atmosphere from every stuff members in the property. Starting from the Airport shuttle service all the way to our hotel stay.

Leisure Family_with_children

8/10

Excellent

25 Aug 2024

katryna

Thanks.

Leisure Partner

10/10

Exceptional

08 Jul 2024

Arbora

Lovely area, gorgeous views. Highly recommend visiting the Dorze Village, a boat ride and hiking to the springs.

Business_and_leisure Friends

10/10

Exceptional

17 Feb 2024

Christian

Clean resort with beautiful view.

Leisure Friends

10/10

Exceptional

25 Jul 2023

Verified traveler

Two thumbs up

We absolutely loved our stay at Haile!! The view was AMAZING, the food was great and the staff were terrific. We swam in the pool everyday and enjoyed the gym as well. We were sad to leave and we will be back!

Partner

10/10

Exceptional

15 May 2023

Handakina

Nice vacation places

Leisure Family

10/10

Exceptional

05 Apr 2023

Isabel

Beautiful hotel and location and very helpful staff

Business Self

10/10

Exceptional

21 Jan 2023

Fedila

Everything

Leisure Family

10/10

Exceptional

08 Dec 2022

Samuel

They all super friendly, the hospitality is very amazing. and the rooms are very clean

Leisure Partner

10/10

Exceptional

13 Sep 2022

Remedios

Coming back for sure

We expected a lot but it was exceeded starting from friendly reception up to good management in handling minor complaints - very clean - top experience

Partner

10/10

Exceptional

17 Jul 2022

Samson

THE NAME SPEAKS BY ITSELF- HAILE RESORT

Very organized & accommodating. Thank you for the comfort & wonderful experience that we had during our stay. Infact, the name speaks by itself a lot. HAILE RESORT.
Addis workessa

Friends_and_family Family

10/10

Exceptional

26 Jun 2022

Davide Adams

Très bel hôtel, bien équipé avec une vue magnifique côté piscine. Le personnel a été très attentif à nos besoins, réactif et efficace. Ils m’ont réservé une belle surprise pour mon anniversaire. Je recommande vivement !

Partner

10/10

Exceptional

05 May 2022

Martha

Cleanliness and friendly staff

Leisure Partner

10/10

Exceptional

04 May 2022

Martha

The staff were super nice

Leisure Partner

10/10

Exceptional

25 Apr 2022

Lori

Wonderful visit—Loved Our Stay

We rented a premium suite for our family of five, and added a comfortable cot for $29 a day. The two extremely comfortable adjoining rooms connected to a living area in the middle . It was worth it to pay the extra to wake up to the sunrise over the lake with the mountains. Absolutely gorgeous views.
The air conditioning was a great asset, and the shower pressure was comfortably strong.

The included morning buffet was great, but the a la carte menu took an hour to prepare every time, and it cost 2000ETB each time to feed five of us. While it was convenient to eat at the hotel sometimes, the food was better and cheaper at Paradise Lodge and the Tourisy Hotel.

Friends_and_family Family

10/10

Exceptional

05 Feb 2022

Daniel

Perfect ! Amazing !

It was amazing ,
thanks for every one in Haile Resort !

Hope see you again !

Friends_and_family Friends

10/10

Exceptional

09 Jan 2022

THEODROS

magnificent

Very professional the best service i ever get thanks

Partner

10/10

Exceptional

27 Dec 2021

Dr. Tigist Tadesse

International standard breakfast
Room cleaniness
Profesional staff services

Leisure Family

10/10

Exceptional

30 Nov 2021

Shumye

Vacation

It's an excellent stay me and family highly recommend this to people.

Friends_and_family Family

10/10

Exceptional

21 Nov 2021

Amy

We stay here frequently because we can count on excellent service and everything being in working order. It is stress free. The staff are wonderful and we like the food very much.

Leisure Partner

10/10

Exceptional

07 Nov 2021

Firomssa Chala

Amazing staff with stunning scenery👍

We had a short but amazing stay at Haile’s Arbaminch. Very helpful staff with amazing smiles. Clean environment with breathtaking scenery from a cliff.The food tastes great. I highly recommend the lake side rooms for the best terrace view. You can’t run out of activities out there but I wish the hotel extends its guest complementary facilities as a courtesy until shuttle pickup time rather than checkout time which is 11am for a 1:30pm afternoon airport shuttle service.
We are deeply satisfied; and proud to recommend this hotel.

Friends_and_family Family

8/10

Excellent

07 Oct 2021

Farzad

Great view of Abaya and Chamo lakes, good restaurant, cleanness of the property.

Leisure Friends

10/10

Exceptional

01 Oct 2021

Amy

Beautiful view. Super clean. Everything worked. Great shower in bathroom. Delicious food. We love staying here.

Leisure Friends

10/10

Exceptional

03 Sep 2021

carol

This hotel has international standards, services, amenities including the spa. The food was superb and had variety. The location of the hotel is scenic overlooking the lake, hills and lash forest...
A good getaway location away from busy cities.

Business_and_leisure Friends

10/10

Exceptional

02 Sep 2021

Dawit W

I am mesmerised by this perfect Hotel with heavenly kind of customer service. the only thing I can say is God bless the whole staff at Haile Resort, keep up the nice service.

Friends

6/10

Pleasant

31 Aug 2021

Dawit

The spa is really good and the people working in the spa department did a really good job. In generally all employees working in this property treat their customers really good. BUT they were out of some room aminities like shampoo, rooth paste, shower cup and some more. We are paying a lot but doesnt even get the basic aminities. Additionally the food in most of the haile resorts doesnt taste really good but it ua over priced. He need to work on that on most of his resturants.

Leisure Self

10/10

Exceptional

29 Aug 2021

Leoule Tefera

Great staff. This hotel is the best and most respectful by far. They accommodate all needs for customers. I love them!

Leisure Partner

10/10

Exceptional

21 Aug 2021

Stephen

Room was spacious and clean. Staff vary friendly

Room was spacious and clean. Staff very friendly and helpful. Hotel is in a good location, close to restaurants and other amenities.

10/10

Exceptional

18 Aug 2021

Berhane

Haile Resort

It was excellent in every sense!

Partner

8/10

Excellent

16 Aug 2021

Verified traveler

I like the cleanness of the rooms and the restaurants. The serviceis excellent. The royal level reception starts right at the gate and follows you all the way untill you leave the resort.

Steam, sauna and spa are complimentary. Massage is also at very reasonable price.

Couple of things i didn't like- i had to book two rooms for family of 5 and i was charged for addtion bed they broght for a kid. This is a bit strange based on experinces in North American where hotles try their best to accomodate their guests.

Another strange thing was at the check out you have to wait till someone is sent to check the room. I don't know if that is necessay specially if they have your credit card info. In my opnion, they are expected to trust their guest.

Leisure Family_with_children

10/10

Exceptional

21 Jul 2021

Lideya

Amazing view!

Leisure Partner

8/10

Excellent

25 Mar 2020

Jacqueline

we have been here multiple times over the last few years. It continues to be always clean and neat.
The food is improving nicely.
Service is many times slow, even now when few people are here in the hotel because of Covid 19.
Service staff are very friendly and nice.
the gym is cleaner than before and the machines are working.
They should close the doors at night to limit mosquitoes in the hotel lobby.

Partner