Pearl Continental Bhurban

10/10

Exceptional

21 Jan 2026

Mirza

Great stay

Leisure

2/10

Poor

15 Jan 2026

Awais

The corridor to our room smelled like sewerage. Terrible experience

10/10

Exceptional

12 Oct 2025

Arslan

Okay

Business_and_leisure Family

8/10

Excellent

04 Aug 2025

Amir

Too many people during summer vacations

Family

10/10

Exceptional

09 Jul 2025

Waheed Ur

Ok

10/10

Exceptional

02 Jul 2025

Shazia

Nice and quiet with multiple dine-in options.

Leisure Family

2/10

Poor

20 Jun 2025

Ali

The facilities atop the mountain is incredible. The majority of the staff at the reception do not give you their full attention, and the rooms are not clean. They will accept other clients while they check you in, and as you make your request, one staff after another will keep stepping in. I've never stayed at a hotel like the Pearl Continental in Bhurband; the staff, from the receptionist to the room cleaner, is appalling. They never changed the towels, so I asked three different persons to provide fresh ones, but no one seemed to care. When I called the operator to request a bottle of water, he informed me that they only allowed one bottle per room per day. I would NOT suggest anyone to stay here Pearl Continental Bhurband unless they improve their customer service.

Leisure

8/10

Excellent

31 May 2025

Nawaiz

Very clean and breakfast was awesome

Leisure

6/10

Pleasant

23 May 2025

Muhammad

Buffet menu were not worth the price. Key cards were being deactivated after one use.

Business_and_leisure Family

8/10

Excellent

16 Apr 2025

Haris

very limited dinning for dinner

Leisure Family

2/10

Poor

27 Feb 2025

Verified traveler

bad

There were loud shouting voices coming from the neighboring hotel room. We complained several times, but the reception didn’t do anything, and it was a nightmare for us

Friends_and_family Family

2/10

Poor

12 Feb 2025

Kenji

Not good at all

8/10

Excellent

22 Jan 2025

Asad

Yes

10/10

Exceptional

14 Nov 2024

Muhammad Wajahat

Overall trip was nice and comfortable

Leisure Family_with_children

10/10

Exceptional

20 Aug 2024

Abdul

Over all it was a great experience. Dinner at terrace was good. Breakfast was average.

Leisure Family_with_children

10/10

Exceptional

05 Jul 2024

Iqra

Beautiful place. Excelent and helpful staff. There two live singers in the evening. The view in the morning can not be purchased with money. Me and my wife were very happy. I wish we had more time

Leisure Family

2/10

Poor

04 Jul 2024

Reva

My stay was completely disappointing. There were little bugs in the room and in my bed. The service at breakfast was nonexistent. I got a table one day, put my book and water bottle on the table, to return to the table with my food - it is a buffet- and find a man sitting there. He had taken my table. The ability to use the pool was terribly restrictive and after all the kids had been in the pool. The massage was too expensive and the masseuse poured so much oil in me, did not know how to do a proper massage and left twice in the middle of the massage to talk to a colleague and then to get a drink of water. They tried to charge me for a 90 minute massage but my massage was not even 60 minutes. Overall NOT a relaxing experiencing. I would look for other places to stay. The food also was not great. The only good place was the organic cafe.

Leisure Self

10/10

Exceptional

15 Jun 2024

Ali

Staff was very cooperative

Leisure Family

8/10

Excellent

05 Feb 2024

Tiffany

PC bills itself as a luxury resort and if you come in expecting White Lotus levels of luxury, you are probably going to be disappointed. Lines can be long for check in and breakfast buffet, and there are a few quirks here and there (slow service in the restaurants, lack of temperature controls in some rooms) that might irk. But the staff is very friendly and the setting is lovely and the bed I slept in was crazy comfortable.

Leisure Friends

10/10

Exceptional

02 Jan 2024

Abdullah

Beautiful place to stay and enjoy

Leisure Family

6/10

Pleasant

24 Sep 2023

Edward

Good hotel but noisy

Hotel is nice but very noisy with loud music till at least 11.00 am most nights.
Noise is very bad if you are on the Mountain View side.
After complaining to senior manager we were moved to opposite side where it was quiter.

Partner

2/10

Poor

13 Sep 2023

Ahmad

Terrible customer service. My room had drilling noise all night and could not sleep. Air conditioner kept turning off. I complaint and nobody cared.

Leisure Family_with_children

6/10

Pleasant

05 Jul 2023

muhammad

Pretty disappointing

The food served at the hotel is nothing to write home about. Their Nadia restaurant is a place one should avoid at all cost as it is poorly managed. The prices are way over the type compared to the quality on offer.
The service is also below par and doesn’t match the star rating awarded to this hotel.

Friends_and_family Family

6/10

Pleasant

28 May 2023

Olivia I

Website description wasn’t accurate it said Mountain View and they wanted to charge me extra for it that was upsetting plus the room was so noise in the upstairs from it and room wasn’t clean deeply dust flying everywhere

8/10

Excellent

26 May 2023

Tariq

Best

Business Family

4/10

Poor

24 Apr 2023

eric

The room was not clean at check in. There was lipstick on one pillow and hair in the bed. Inexcusable.
The food is expensive and mediocre. The chinese restaurant in the PC is Lahore is far better.
Music is played every weekend evening at maximum volume until mid-night. Great if you want to party. Not so great if you want to sleep.
Overall I would not stay at this hotel again. Its not even close to a 5 star hotel.

Leisure

6/10

Pleasant

07 Feb 2023

RAHEEL

We liked the view from the property

4/10

Poor

13 Oct 2022

Nadeem

It used to be a nice hotel that I visited more than 20 years ago. It is now overcrowded, staff is not well trained and does not know how to attend to the needs of guests. Food is poor quality

Leisure Family

8/10

Excellent

15 Aug 2022

ISRAR

Property ok but food and cafeteria is not clean and tea and serving horrible

Business_and_leisure Family

10/10

Exceptional

28 Feb 2022

Osman

It was very well maintained and the staff was very friendly and helpful

Leisure Partner

10/10

Exceptional

23 Nov 2021

iqbal

Good

Leisure Family_with_children

4/10

Poor

11 Nov 2021

Faizan

So overall I think the managing staff needs to be educated on how to balance the

Friends_and_family Friends

10/10

Exceptional

25 Jul 2021

Verified traveler

PC Bhurban provides excellent service along with mesmirizing view. Definetly worth to visit.

Business_and_leisure Partner

8/10

Excellent

11 Mar 2021

Verified traveler

Hicking area was awesome, breakfast was also very good.i will recommend to visit

Leisure Family

2/10

Poor

22 Feb 2021

Mir

So bad i am lost for words

Going back after 20 years when this hotel started in early 90s. I have to say one of the worst experience living in a hotel in my life. I will never ever go here and recommend anyone who reads this to consider alternative sites. Don’t go by the brand. It is not worth it. Please.

Friends_and_family Family

4/10

Poor

06 Feb 2021

Muhammad

Pathetic if you compare with the money I spent

Executive Room No 517 was having a joining door with adjacent room, noise were coming from the adjacent room overall it was an restless stay. Washroom was not clean and maintenance was also due. Unable to take pictures other wise you can see here.

Friends_and_family Family

2/10

Poor

20 Jan 2021

Verified traveler

I have stayed in PC hotel in lahore and many other places but never been to any problem. Booked this hotel as a gift to my cousin for his wedding gift. First day they checked in to there room because room hot water wasn't working they put them into normal room instead of the same room and after fixing for couple hours they went back to there room and the room condition wasn't 5star and i would never recommend it to anyone. Very bad service even when i spoke to manager over the phone he didn't really care.

Leisure Family

10/10

Exceptional

07 Dec 2020

Verified traveler

It was amazing. We thoroughly enjoyed the stay, ambient atmosphere and overall attention that we recieved. I only had minor issues but overall it was great

Friends_and_family Family

2/10

Poor

30 Oct 2020

Pc

Bad experience they charg to much money 1 juice they charg RS:250 witch one is retail price is RS:30
I’m not going any more in service was good room was good.

Friends_and_family Family

10/10

Exceptional

15 Oct 2020

Verified traveler

Great location and service. Both dinner and breakfast were delicious. Would highly recommend

Leisure Family

4/10

Poor

28 Sep 2020

Muhammad

Positives: staff was wearing masks

Good security at check in

Courteous staff

Decent breakfast buffet is which is included in price

Negatives:

Level of cleanliness is that of a motel. Not sure if they are following many SOPs for covid. Our room and bathrooms were dirty with stains when we got the rooms.

Lobby carpet was filthy

Food quality extremely poor. We ordered a burger in cafe and beef smelled rotten

Dinner Buffet quality at Nadia is under whelming. They have no system of prioritizing guests who are staying vis a vis people who are just visiting. We tried to reserve table and got conflicting views from front desk and reservations. They let in too many visitors and they are swarming the lobby which leads to a sub premium experience

I am not the foodie type so I won’t complain about quality of food at dinner buffet. I was expecting good service at minimum and waiters were running around with their head cut off like chicken. We had to ask multiple times for water and other things.

After spending over a thousand USD for a weekend. at check out the clerk asked me if we took a chocolate candy from the minibar - we didn’t.

Room view with lanai are mostly of their garden. Frankly views were just ok and we had thr executive room

Overall I feel it is overpriced. People don’t have good alternatives in this area so they take advantage of their brand. There are better less known options in Bhurban but you have to find them

Leisure Family_with_children

10/10

Exceptional

13 Mar 2020

Fahad

Great and relaxing

Friends_and_family Family

10/10

Exceptional

26 Feb 2020

AShwani

Extraordinary

Amazing

Friends_and_family Family

10/10

Exceptional

27 Dec 2019

BubbaTexan

This resort is a gem. Hidden away in a beautiful mountain location, it is a relaxing and luxurious experience. Fantastic food and superb service.
The only inconvenience was getting there and the very high security. But to have a get away from the hectic and to feel safe, these may be necessary.

Leisure Family

8/10

Excellent

24 Dec 2019

Shuaib

Overall it was pleasant stay. Wanted a twin room but unfortunately hotels.com shows only king / twin bed in its option. So I requested for a twin room but unfortunately didn’t get it as it was not available. Secondly, our room was on 2nd floor that too a corner one so the mountain / valley view was obstructed by trees so felt pretty bad about it.

Friends_and_family Family

10/10

Exceptional

30 Sep 2019

Verified traveler

One of the best hotel in pakistan breath taking view

Leisure Friends

8/10

Excellent

29 Sep 2019

Verified traveler

Stayed two nights , views were impressive from the room balcony. I would definitely stay again.

Leisure Partner

2/10

Poor

16 Sep 2019

Verified traveler

I was charged an extra guest fee. But no additional roll away bed was provided. The guest was accommodated on a mattress on the floor. Breakfast consisted of a selection of fruits to share between three people. I was given one banana to split amongst three guests. Overall the room was clean.

Family

10/10

Exceptional

12 Aug 2019

Hassan

Trip!

Good

Partner

8/10

Excellent

10 Jul 2019

Verified traveler