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Chagala Uralsk Hotel

West Kazakhstan · Kazakhstan

67 1 Temira Masina StView location

8.0/10Excellent25 Reviews
Cleanliness8.4/108.4
Service8.0/108.0
Comfort7.6/107.6
Condition7.6/107.6
Neighborhood8.6/108.6
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Chagala Uralsk Hotel

A stay at Chagala Uralsk Hotel places you in the heart of Uralsk, and within a 10-minute drive of Uralsk New Mosque. This hotel is 5. 6 mi (9. 1 km) from Uralsk Stadium and 5. 8 mi (9. 3 km) from Uralsk Mall.

Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Uralsk?

This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite. Enjoy international cuisine at Hugo's, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).

Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee. Make yourself at home in one of the 83 guestrooms featuring refrigerators and plasma televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment.

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Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones and safes, and housekeeping is provided daily.

A stay at Chagala Uralsk Hotel places you in the heart of Uralsk, a 2-minute drive from Uralsk New Mosque and 9 minutes from Uralsk Stadium. This hotel is 4.5 mi (7.3 km) from Uralsk Mall and 9.9 mi (15.9 km) from Bourne Wood.

Make yourself at home in one of the 83 guestrooms featuring refrigerators and plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Uralsk? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
    • Children 7 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately KZT 4500 per person

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    Filipino

    English

    Chinese (Mandarin)

    French

    Turkish

Nearby attractions

Uralsk New Mosque 1.6 km / 1 mi
Uralsk Stadium 7.3 km / 4.5 mi
Uralsk Mall 7.3 km / 4.5 mi
Bourne Wood 15.9 km / 9.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 83
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Lift access
  • Shop
  • Terrace
Show 10 more facilities & services
  • Concierge
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 BedroomDBL.ST

    Photos are not available for this room type.

    Chagala Uralsk Hotel

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CLASSICSTUDIO • CLASSICSTU.AS

    Photos are not available for this room type.

    Chagala Uralsk Hotel

    STUDIO CLASSIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CLASSIC

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.AS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CLASSIC QUEEN BEDSTUDIO • CLASSIC QUEEN BEDSTU.AS-QN

    Photos are not available for this room type.

    Chagala Uralsk Hotel

    STUDIO CLASSIC QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    CLASSIC QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.AS-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Chagala Uralsk Hotel

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIORAPARTMENT • SUPERIORAPT.SU

    Photos are not available for this room type.

    Chagala Uralsk Hotel

    APARTMENT SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SUPERIOR KING BEDAPARTMENT • SUPERIOR KING BEDAPT.KG-SU

    Photos are not available for this room type.

    Chagala Uralsk Hotel

    APARTMENT SUPERIOR KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.KG-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Chagala Uralsk Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Chagala Uralsk Hotel

8.0
Excellent
25 Reviews
Cleanliness
8.4 /10
Service
8.0 /10
Comfort
7.6 /10
Condition
7.6 /10
Neighborhood
8.6 /10
Amenities
8.8 /10
15 reviews shown
10/10
Exceptional
08 Jun 2026
Daniel
Excellent staff, wet clean room and good.breakfast
Self
10/10
Exceptional
15 Feb 2026
Daniel
Very nice room, clean and nice size. Breakfast was very good as well.
Business Self
10/10
Exceptional
14 Nov 2025
Jason
Clean room. Nice staff.
Self
8/10
Excellent
01 Mar 2023
Donald
Modern and refurbished rooms in an older structure(s).
Business_and_leisure Self
10/10
Exceptional
08 Oct 2018
Zipho
Had a wonderful stay. Hotel is in the CBD and easily accessible. Their buffet breakfast is probably one the nicest things one can say about this hotel. I had a wonderful stay.
Friends
8/10
Excellent
23 Aug 2017
David

Good quality western style hotel.

We have stayed at the Chagala in Uralsk for many years during our frequent trips to Uralsk. One of the best hotels in the city to cater for European and American tastes. For those that have travelled in KZ outside of Almaty and Astana, you will realize it is difficult to find good comfortable accommodation. The Chagala group can offer this.
6/10
Pleasant
28 Jul 2016
David

Good western style hotel for foreign guests

We have stayed at this hotel many times during our trips to KZ. Reliable service but suffers the usual problems of experienced staff with adequate language skills. Still would recommend the Chagala group for value, western style food, cleanliness and reliability.
10/10
Exceptional
11 Mar 2016
Amar

Come here if you have standards

If you are coming to Uralsk and are not from KZ or you just want western standards then come here.

The rooms are good, the free upgrade to apartment was nice. Good bed, not just those hard planks of wood found in other Kz hotels.

The other good thing is the restaurant. Not only does it have an English menu and food from Kz, America, oriental and Indian but the food quality is one of the best in the whole city (and I've eaten all over this city)

It can be more expensive but it is worth it especially when compared to other hotels in Kz
8/10
Excellent
18 Feb 2016
Verified traveler

Great hotel

Modern clean hotel with security parking.
Partner
6/10
Pleasant
14 Sep 2015
Anders
Free parking, a wheelchair ramp, fine restaurant . Good value for the money. Some staff spoke English.
8/10
Excellent
05 Sep 2015
Verified traveler

Good standard apartment

Chagala is offering apartments and standard rooms. This evaluation is related to the apartment room, which is suitable for long stay. Excellent service.
2/10
Poor
09 Dec 2019
Yuliya
Nice staff and just the worst hotel I've ever stayed in. They have no early check-in option and I had to pay one extra night fee for check-in at 10:30. The facilities are just horrible and old, room was not clean enough, what is more I could hear everything what was going on in the room next to mine.
If I have to go to Uralsk one more time, I will stay in another hotel for sure.
Business
10/10
Exceptional
03 Jul 2018
Axel

Nice hotel

We chose the apartment rooms and were not disappointed. The rooms were nice, large and clean, well isolated from sound and temperature. The location of the hotel is very nice, with the city center walking distance. This place will be my choice next time I'm in Uralsk.
6/10
Pleasant
25 Apr 2018
Verified traveler

Good hotel for the region

Even if good for the price, this is not at international standards. Needs to be renovated, you hear a lot from room to the other one, basic bed. Lots of hairs were still in the bathroom from previous guest.
10/10
Exceptional
23 Aug 2016
Anders

Apartment

The part of the hotel that have the apartment is new and have a good standard. The food is good and the personal is speaking English. Perfect place for a business trip.

Location & surroundings

Chagala Uralsk Hotel
67 1 Temira Masina St, Uralsk, Kazakhstan

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Chagala Uralsk Hotel

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