Name: Fairmont Hot Springs Resort
Address: 1500 Fairmont Road, Anaconda, 59711, US

4/10

Poor

18 Jul 2026

Natalie

Check in was

6/10

Pleasant

16 Jul 2026

Gerald

Arrived and were told we had no reservation. Had reser ed through Hotels.com, and they showed it had been cancelled a few months prior. They did have an available room so it worked out. Food at the restaurant (Waters Edge) was not great, but ok, just not for the prices. No daily cleaning service, which i would expect for a nearly $300/night room. Overall, stay was ok, but not what we expected for the price. Pool was ok, will be better when they finish their new pool area.

Friends_and_family Friends

10/10

Exceptional

15 Jul 2026

Katie

I hadn’t stayed here for at least five years. The upgrades have really improved the place. The pools were great. And the rooms were very clean and comfortable. Will stay again.

Family_with_children

10/10

Exceptional

08 Jul 2026

Adam

Great get away, golf and hot springs!

Partner

10/10

Exceptional

08 Jul 2026

Stephanie

We stayed here as a halfway point between The Grand Tetons NP and Glacier NP. This place was awesome! It was beautifully decorated and the staff was super friendly. It has a restaurant, a bar and ofcourse the hot sping pools! The rooms were spacious, clean and the beds were comfortable. I would definitely recommend this place to others!

Partner

8/10

Excellent

07 Jul 2026

Stormy

Clean rooms and the pool was fantastic.

Family_with_children

8/10

Excellent

06 Jul 2026

Paul

Staff was good

8/10

Excellent

05 Jul 2026

Catana

I have been coming to Fairmont for 30 plus years! I love it!

I would just suggest the pool staying open later on the weekends in the summer. And a coffee stand separate from the restaurant.

But we love the golf course and the bar is great! We’ll be back!

Friends

4/10

Poor

30 Jun 2026

Loralee

Overall this hotel is not what you would expect from a Fairmont Resort.

Being in Montana you would expect a steakhouse restaurant to be able to cook a steak to order. Unfortunately, med rare comes as medium well to well done. Then when they try to fix it comes out blue rare to rare. When you are paying $300+ for dinner, I expect better quality and customer service support when things don’t go as they should.

If you are wanting to use the simulators, they close them early, or say they aren’t available because the staff at the pro shop is busy drinking and playing themselves.

Also, when booking online and paid in advance it states the stay is $300/night but then when we checked in the paperwork showed the rate is only $146.

Again, the quality just isn’t what is expected from a Fairmont. Next time we are in town to play Old Works we will stay at another hotel.

Friends

8/10

Excellent

28 Jun 2026

Claire

Great place to take kids!

6/10

Pleasant

28 Jun 2026

donald

The new pools were not available yet.
The large outdoor pool was open and available but surrounded by construction fences with no views.
The site could use a coffee cart or a station with good coffe, we had to drive to Anaconda to get our morning cup.

Partner

8/10

Excellent

28 Jun 2026

Brian

Wonderful place

Partner

4/10

Poor

27 Jun 2026

David

The heater in the elevator was on and it was going full blast making the elevator uncomfortable. The WiFi on the property did not work well. Staff was fantastic though.

Friends_and_family Family

8/10

Excellent

25 Jun 2026

Mark

It was clean. The pools were very nice but the food was very over priced I thought.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Laura

Pool was clean and very relaxing . The room was clean and bed comfortable. Resort staff very friendly and helpful. ⭐️⭐️⭐️⭐️⭐️

Friends_and_family Family

8/10

Excellent

20 Jun 2026

Chrislyn

The outdoor pools were nice & the kids loved the waterslide. Happy to see they are adding some additional pools onsite. We had a nice one night stay.

Family_with_children

10/10

Exceptional

17 Jun 2026

Kevin

Great experience for the whole family!!

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Karen

We love our weekend at Fairmont Hot Springs!! The pools were clean and comfortable. The hotel and restaurants staff was friendly and very helpful!! Great place to relax and enjoy your stay in Montana!!

Family_with_children

8/10

Excellent

15 Jun 2026

Anna

it would be good to have a fresh air in the hot tub

Family

6/10

Pleasant

15 Jun 2026

John

I had reserved 2 king suites and paid for them prior to checkin. One of our rooms ended up being a smaller room with a queen. The staff person was new and indicated she wasn’t quite up to speed yet on everything. She gave me 4 keys for 2 room all coded the same which we found a bit odd. If the were younger kids and I needed to get into the room, that’s one thing, but the other party were in their 50’s. You’re sort of in a captured venue, so the food prices were quite high at the property. 1lb of wings and an order of two large taquitos were $50! Building and current pools are definitely showing there age however, 3 new pools are being built and it sounds like phase 2 will redo the interior pools later in the year. In the past, it felt like this place sort of went above and beyond to meet their guest needs. It just didn’t feel this way this time. Staff are less friendly, some seem to have an attitude that they would rather be anywhere else then at work. Anyway, in past I would give this place a 4.5 out of 5, but now I’m more in the 3 out of 5 rating. Maybe things will get better once new pools and other work are completed.

Friends

4/10

Poor

14 Jun 2026

Raymond

Asked for a handicap accessible room and was told none were available so the front desk went a head and put me in a room at the end of the building, as far from the elevator as you can get. Made my stay harder to get around and limited my ability to enjoy any amenities. Not very accommodating to my limited physical abilities.

Family

8/10

Excellent

13 Jun 2026

Sandi

Property pool area was under construction and they didn’t tell us. Disappointed that instead of Mountain View’s we had to look at construction fence and tarps.

The few staff members we came in contact with provided EXCELLENT SERVICE and one maintenance staff member, named Marcus, let us know we had a flat tire and the proceeded to change it in the resort parking lot for us as we didn’t know how. He also referred us to a tire repair store. We offered him some cash for the assistance but he refused it. What a great guy and an asset to his employer.

Family

10/10

Exceptional

13 Jun 2026

Claire

A nice family place!
The pools were nice with the ability to choose indoors or out, the golf course is great and there are other options for families like mini golf, and a play area.
Overall the property is dated but nice enough.
The restaurant options a good too.

Partner

10/10

Exceptional

10 Jun 2026

Lisa

Fun place lived the pools

Partner

10/10

Exceptional

05 Jun 2026

Fionia

Love to have family get together here

10/10

Exceptional

02 Jun 2026

Deborah

Always an amazing stay - I just wish the food in the restaurants wasn’t so expensive though our meals at the waters edge were very tasty and well prepared. We also had very excellent service.

Family_with_children

4/10

Poor

01 Jun 2026

Dorothy

They ran out of pool towels, unfriendly staff when checking in, the air conditioner was stuck on heat, no shampoo or conditioner in shower dispensers in room, internet was down, could only pay with cash or room charge- very disappointed given the cost to stay here

Friends_and_family Family

6/10

Pleasant

29 May 2026

Charles

Not worth the rates.

Family_with_children

10/10

Exceptional

24 May 2026

Lori

Very clean room. Resort is undergoing construction updates in the outdoor pool area.

Partner

10/10

Exceptional

08 May 2026

Trisha

Nice staff. The hot pool felt great after a long day of driving. Cocktails for the pool were amazing!

8/10

Excellent

04 May 2026

Bryan

Room was clean, the meals were mediocre at best. Staff was friendly in all areas.

Partner

10/10

Exceptional

04 May 2026

Salaheddin

GREAT

Friends_and_family Friends

4/10

Poor

04 May 2026

Sarah

When we arrived my already paid for room was cancelled and then it took staff 25 min to resolve while acting like I was the problem. I would like to add she openly complained about how Expedia works and that you overbook them (they where not) and then she gripped about her manager who cancelled my paid for reservation. I had general questions about the pool that counter staff couldn’t answer and just looked aghast and said “question for pool staff” My question it was in regards to assign me that was on the counter that had a nice shower in the pool did not work and I just asked OK well if we check out and keep swimming where would they shower 😂

Family_with_children

6/10

Pleasant

24 Apr 2026

Ginger

Hot pool enjoyable. Towels in pool area and even in room were very worm and not soft at all.

Partner

10/10

Exceptional

20 Apr 2026

Kellie

Went all afternoon and evening with no hot water so we missed out on our dinner plans because we couldn’t take showers and get ready. Other than that the property was very nice and pools were relaxing

Partner

6/10

Pleasant

18 Apr 2026

Sarah

For the price I just expected more,I guess, cleaner pools. The high end restaurant, which was very expensive, the seafood was overcooked. The sauces and salad dressing were good but salad dressing was served in a plastic container with lid. The crab cake was cold and very dense. This is what I get for trying to order seafood in Montana. I should know better by now.

Family

8/10

Excellent

07 Apr 2026

Cliff

Service and amenities were good. Property condition was ok as the property is already old and indoor was dark that stretches to the pool area. The pool towel they provide was already old-it has seen better days, thin from too much wash and no longer absorbent, and rough to the skin.

Family_with_children

10/10

Exceptional

05 Apr 2026

hillary

Check in easy, staff friendly, rooms clean, beds comfortable, hot springs relaxing and clean. We chose to not to eat at restaurants and go in to Anaconda.

Family_with_children

6/10

Pleasant

04 Apr 2026

Yosette

They are horrible surfaces, The pools need to be resurfaced.
The towels weren't available, was told \"we are working on it,\" this was the response for hours and hours.
The employee was to work on the slide was told \"he didn't come in\" and when asked and they said \"don't have the key to open the slide, No Manager to get the key out of the safe\". Finally opened the slide, it was a long wait for those waiting for it to open.
A member couldn't get in her locker and was told there was \"no manager to help her\". My husband helped her to get in the locker to get her items.

Family_with_children

6/10

Pleasant

22 Mar 2026

Michelle M

They had a full house for our stay. The heaters in our rooms were not hooked up with open electric boxes behind the curtains. Dining was a challenge. We sat for an hour and a half the first morning during breakfast and were completely ignored the second morning untilbwe caught the attention of a hostest that ended up being our server, her 1st table she has ever served. The pools were warm though.

Family_with_children

10/10

Exceptional

21 Mar 2026

Marsha

Wonderful front desk staff. Clean, spacious room. Plenty of room for kids both in the pool and around the property.

Family_with_children

10/10

Exceptional

05 Mar 2026

David

All good!

10/10

Exceptional

02 Mar 2026

Simona

excellent water! largest swimming pools anywhere close to here. I look forrad to seeing the redesigned property and pools next year.

Partner

10/10

Exceptional

17 Feb 2026

Gennadiy

Relaxed staff at the pool area.

Family_with_children

10/10

Exceptional

14 Feb 2026

Mandee

Fabulous! I’ll stay here everyone I’m on the area

10/10

Exceptional

20 Jan 2026

Ty

Good

10/10

Exceptional

16 Jan 2026

Alisa

Wonderful relaxing stay

Business_and_leisure Family

10/10

Exceptional

10 Jan 2026

Zane

Seems good

2/10

Poor

05 Jan 2026

Paul

I travel a lot and have never left a negative review. Front desk staff very young rude and slow, on her cell phone and made me wait until she was finished. The hotel itself is dated, dirty and the walls are paper thin and you can hear the occupants of the room next to you and above. The pool area is filthy. Unreal how poorly maintained this hotel is.

2/10

Poor

30 Dec 2025

Justin

Understaffed and over priced

8/10

Excellent

26 Dec 2025

Shelli

Nice amenities. Love the pool and the bar and cafe are nice. Although the cafe scrambled eggs looked like they may be fake. Weird texture and no flavor. All food options need an upgrade. The “fine dining “ restaurant served packaged lettuce for salads, and dressing served in plastic to go, The lighting is way too bright and the seating and tables feel like a slight upgrade from cafeteria style. Neec to get some nice private seating options, throw up some curtain panels to separate seating. Dim the lights by 50% And take your food presentation up a notch. The sheets were torn on one of the queen beds. For the price I expect better. But still enjoyed our stay.

Leisure Friends

10/10

Exceptional

25 Dec 2025

Heidi

Lina was amazing!! She greeted us with exceptional courtesy, and she gave us prompt service and explained all the details of the resort. She was a true gem and should be valued.!!
Give that girl a raise!!

10/10

Exceptional

22 Dec 2025

Kerry

When it is below freezing spending an evening in the outdoor pool is magical. Adding Christmas lights and you feel like you are in a different world.

Leisure Family

2/10

Poor

12 Dec 2025

Crystal

Staff was rude

10/10

Exceptional

11 Dec 2025

Melissa

Enchanting and wonderful staff!

10/10

Exceptional

03 Dec 2025

Liese

What a treat yo relax in such a clean and well managed environment. Pleasant and accommodating staff! Well go back.

Leisure Family

6/10

Pleasant

30 Nov 2025

Lisa

I've been to Fairmont many times and I appreciate that they are doing their best to make upgrades. The room is fine, staff mostly fine. The food, especially what they are calling \"fine dining\" is a joke. Crab cakes that look and taste like they came out of the grocery store freezer section. Salad that is that cheap choped bag stuff. Pork chop so thin you could see through it. And what is with closing the pools at 10pm what am I, a child that has a cerfew. Most hot springs I have visited its at least 11.

4/10

Poor

30 Nov 2025

Amanda

I really didn't enjoy my stay. The deadbolt on my room didn't work and they had no way to repair it or to refund me. I ordered room service. My food came cold and undercooked. When I went to the restaurant in the morning, the wait staff was rude and forgot about me. Would never stay here again.

Self

8/10

Excellent

23 Nov 2025

brandon

Room was clean great water pressure. All the staff was awesome.

Leisure Partner

8/10

Excellent

15 Nov 2025

Jerrin

Very helpful friendly staff..

Friends_and_family Family

4/10

Poor

09 Nov 2025

Amy

The front desk person looked like she would rather be anywhere but sitting at that front desk eating her chips. She couldn’t find our reservation, even with a copy of our Expedia reservation. She had to bring in a coworker to help and several minutes later they were able to locate it.

Leisure Family

10/10

Exceptional

09 Nov 2025

Shayle

There was an excellent young staff member on duty at the pool. She was great with the kids! The indoor and outdoor pools were awesome. The hot tubs were great too! So nice to play outside in November. We’d love to come back and enjoy the frisbee golf course and try the hiking trails in the area.

Friends_and_family Family

10/10

Exceptional

09 Nov 2025

Stephanie

Staff, hot springs,

Friends_and_family Family

10/10

Exceptional

07 Nov 2025

Dawn

Clean facility, friendly staff

6/10

Pleasant

02 Nov 2025

gina

Rooms are outdated and the plumbing backed up

Leisure Family

8/10

Excellent

22 Oct 2025

Douglas

It us stll nice for golf.

Friends_and_family Family

6/10

Pleasant

12 Oct 2025

Leslie

it was just on right. No conditioner, no coffee no sugar or spinach. Salad didn’t have salad dressing for it and there were no towels for the swimming pools for the price. I was not satisfied.

8/10

Excellent

03 Oct 2025

Patricia

Clean room. Onsite dining.

Leisure Partner

6/10

Pleasant

03 Oct 2025

Kamie

The outside pools were not relaxing because of all the partying people and cups and garbage around the pool

Leisure Family

6/10

Pleasant

30 Sep 2025

Matthew

When we tried to checkin at 3:30, an older lady with a huge attitude told us no and we had to wait. Then we overheard that the hotel was very low on guests so we got back in line and a nicer person checked us in immediately.
Our room had a massive gap in the door frame so anyone could enter by sliding a credit card in the lock area. So we had to keep our valuables in the car.
Restaurants were good. Aside from bad attitude lady everyone else was nice.

Leisure Family

8/10

Excellent

29 Sep 2025

Krista

The front desk staff ranged from very informative and friendly, to cold and curt. The rooms were clean and well kept. Would have been nice to have been notified there was no AC in the rooms though, tried to turn down the thermostat and instead it blew hot air anyhow making sleep rather uncomfortable. Pools were nice and the outdoor bar was a plus. Dining at the Waters Edge was quite the disappointment and the management didn't seem to care. Overall a nice stay, but there are much better dining options in town.

Friends_and_family Family

8/10

Excellent

27 Sep 2025

Ron

Nice facility and very nice hot springs

Leisure Partner

10/10

Exceptional

21 Sep 2025

Marcelo

The resort is very good, the pools are very warm, the atmosphere is incredible, congratulations, excellent

10/10

Exceptional

14 Sep 2025

Dolores

Food was just soso. Service was slow. Staff was friendly and polite.

Friends_and_family Family

8/10

Excellent

12 Sep 2025

Hollie

Loved the hot spring pools the most and the rooms were okay but disappointed in the fact that housekeeping has to be asked to bring more towels or coffee or whatever you need. As much as you pay, it seems that they could come daily to give fresh towels, refill coffee, empty trash, etc. Four days without trash being emptied seems slacking.
Overall, a good stay, but a bit disappointed.

Leisure Friends

6/10

Pleasant

31 Aug 2025

Tara

This property is “ok” at best. The staff is very short and unfriendly. The front desk ladies act put out when asked a question, the cleaning staff will not acknowledge you as they push there way past you on and off the elevator. The pool deck was left with garbage on it. The actual pool is very warn with paint chipping through out. The restraunt food is barely average. The rooms are decent but overall this place is just “ok” for the price you would think the staff would be a little more hospitable and the pool that they use as the draw to come would be cleaner without garbage all over the deck.

Leisure Partner

10/10

Exceptional

31 Aug 2025

Kurt

Golf course was great as well as the club house and pool

Leisure Family

8/10

Excellent

31 Aug 2025

Heather

Had a great time. Property needs to get better cooks. Quality of food was lacking.

Leisure

6/10

Pleasant

25 Aug 2025

Darcy

Ok stay

Front desk gal was fantastic, room was sort of clean - dusty & furniture hadn’t been moved in a long time to vacuum. Pool was good but the outdoor hot tub was a little dirty and was too hot, outside bar had limited adult beverages. Ordered dinner from the onsite cafe thinking they would be less expensive that the restaurant but that want the case. French Dip & Fish and Chips were $60. French Dip was good, Fish was rubbery and fried in old tasting oil plus the coleslaw was sour tasting and smelling. At $327 a night I just expected a little more attention to detail.

Partner

8/10

Excellent

24 Aug 2025

Brad

Fun

Leisure Self

10/10

Exceptional

24 Aug 2025

Veniamin

Very relaxing and welcoming

4/10

Poor

19 Aug 2025

Mary

The stay was great, but check in made me wonder why I came. Girl was not welcoming, short and curt. I couldn’t ask questions about room location and ask for preference, if available.

Partner

10/10

Exceptional

17 Aug 2025

jim

Very clean and friendly!

Leisure Partner

8/10

Excellent

16 Aug 2025

Suzanne

The property is going through renovations which is needed.

Leisure Family

6/10

Pleasant

14 Aug 2025

Thomas

Not super impress with the resort. We paid a pretty penny for our room and expected higher quality. The plumbing in both bathrooms were wonky. The pool was dirty. And upon check out, we were billed with an unexpected resort fee.

8/10

Excellent

14 Aug 2025

Peter

Hot pools very nice.

Leisure Partner

10/10

Exceptional

11 Aug 2025

Ming Man

Best stay ever

Leisure Family_with_children

6/10

Pleasant

11 Aug 2025

Carmen

Clean rooms, dirty hot springs.

This was not a planned trip. We needed to stop on our way and we chose Fairmont because I have always loved the hot springs. The rooms have been updated since our last stay and were very clean and spacious. Unfortunately, the hot tubs were not very hot and very dirty at night and early morning so I know they were not emptied or cleaned at all overnight. Leaves, clothing pieces, chunks of hair, other unidentifiable yuck in the not- very- hot tub outside. The warm pools were cold. It was so disappointing. The only other complaint would be the morning coffee options. No complimentary coffee bar, which is fine if you offer something else. There was a lightly staffed \"coffee bar\" in the restaurant that had 1 employee that was not trained, at all. I felt so sorry that I was there trying to order just a plain black coffee. Plus, the rates on rooms has tripled, like every other MT resort, but they don't offer a \"stop and soak\" option any more for travelers. Our kids grew up stopping here on the way to or from vacation traveling, so it was sad that we couldn't stop for just a dip for a fee. The cafe was also very expensive for the type of bar food offered. I never leave such negative reviews but since we have had such great experiences here in the past 20 years, I had to do it, in hopes they fix and improve the hot springs and make it a better experience for MT locals.

Friends_and_family Family

10/10

Exceptional

08 Aug 2025

Jonathan

Amazing

The kids loved the water park!!! Great stay for a road trip to let the kids let loose their energy.

Friends_and_family Family

8/10

Excellent

07 Aug 2025

Amanda

Front desk lady that checked us in. Was rude made us feel like we were inconveniencing her. The pool could use some up keep. Repainted areas were chipping off. A fan in the bathroom would have been amazing as water poured down the walls.

Leisure Family

10/10

Exceptional

01 Aug 2025

Julie

The heated pools that are both indoor and outdoor Anderson’s HUGE! Kids loved it. The water slide was a great hit for all ages.

Leisure Family

10/10

Exceptional

01 Aug 2025

Divya

The hotsprings were amazing. Lids lo ed the slide and 4 big pools. We enjoyed the hot tub.. melted all the pain away

Leisure Family

10/10

Exceptional

29 Jul 2025

Kalena

I get to go to Fairmont Hot Springs once a year and it’s always a real treat for myself. I love going back-and-forth from the room to the water as often as I like. It’s a great getaway from the grind of summertime. Thank you.

Leisure Friends

10/10

Exceptional

29 Jul 2025

Desiree

Fairmont is excellent, highly recommend!! Beautiful property and the pools are amazing! Lots of amenities like a golf course, mini golf, basketball hoops, really nice picnic area and playground and a little petting zoo!

Leisure Family

10/10

Exceptional

28 Jul 2025

Olivia

Loved, loved, and loved our stay. looking forward to returning.

Leisure Family

6/10

Pleasant

26 Jul 2025

Sandra

You can hear conversation the next room as well as kids crying. The wallpaper is coming off in the room we were in. The police showed up in the pool area immediately after we we entered. A large group of teenage boys were in some kind of trouble. The young man manning the desk in the cafe is clueless. We came in for dinner and he asked how he could help us....pretty obvious when you come into a restaurant what you are looking for. The water in the pool was hot. Lovely for me but my hubby not so much. Also we could not find a towel

Leisure Partner

10/10

Exceptional

15 Jul 2025

Ann

Amazing customer service!

8/10

Excellent

14 Jul 2025

Dwayne

Nice for family

Leisure Family

10/10

Exceptional

09 Jul 2025

Caroline

Everything about the property was as expected.

Leisure Family

6/10

Pleasant

08 Jul 2025

Jeff

Outdated with higher cost

This place has a higher cost and is outdated. Lots of weird smells. People smoking all over. Staff seem so uninterested in their jobs and weed smell coming from staff areas. Its not that its horrible, it just seems like it has not been updated for 50 years and isn't worth the cost that they are charging. If the charge was 180 instead of 300 I think that would have made it seem more like \"Well you get what you paid for\".

Friends_and_family Family