Carriage Inn Motel

2/10

Poor

09 May 2026

JoAnn

Stay away from this place !!!! I feel like I was robbed and I know I was scammed by the girl that was working there!
She had a sign on the counter saying Cash Only which I paid!
When we got to the room and realized that the beds were hard as a rock and the bathroom was dirty we went back to the office and said we wanted our money back because we couldn’t sleep on the bed and she smirked and said it doesn’t work that way just because we didn’t like the bed and refused to give us the money!!! She was very rude and I believe she scammed us!!!!!

Friends

2/10

Poor

03 Apr 2026

Bruce

We rented 3 rooms and all 3 rooms were infested with roaches. When we complained to the night manager, she was very nonchalant with her attitude and just asked for the keys back while saying they just had pest control come out!

Family

2/10

Poor

09 Mar 2026

Gary

The place is very run down , the people running it are rude to say the least , the few people who were staying there were unsavory, we did not feel safe there or feel comfortable leaving our vehicle unattended. We asked for a refund and were rudely refused . Would never recommend anyone to stay .

Partner

10/10

Exceptional

17 Feb 2026

Sharon

Staff excellent. Room clean hot watet

2/10

Poor

16 Feb 2026

Wendy

I couldn't get a hold of any staff. We had one towel for 2 people. Tv didnt work. The room smelled bad and had mold in it. A green Christmas tree haging on the ceiling, knowing there was a problem with the smell. No light blubs working in the main light. Nothing in the room was updated since tge late 60s. Absolutely terrible. We left early.

Business Partner

4/10

Poor

01 Jan 2026

Roy

an air compressor behind the building kicked on every four minutes and I couldn't sleep. Left around 4am. In fairness, I called the front desk to get them to shut it down when I went to bed (they said they couldn't hear it, which was crazy because the building vibrated) and they offered to move my room. By that time I was in bed and exhausted and din't want to move so I stayed and stuffed TP in my ears to reduce the noise. Otherwise, the place was just kinda grimy.

Leisure Self

10/10

Exceptional

01 Sep 2025

Bridget

Tv did not work at all.

Partner

2/10

Poor

18 Jul 2025

Heather

I would sleep in my own car in a Loves truck stop before staying here again.

Leisure Family

2/10

Poor

10 Jul 2024

Harold

Staying with 3 children and Bugs were in the room, tried to speak to front desk and no one was around. No soap in the room, only shampoo and was not enough, should’ve given more effort in cleaning the room.

Leisure Family_with_children

2/10

Poor

09 Jul 2024

Kirk

Rude people

Leisure Self

2/10

Poor

09 Jul 2024

Kirk

Flight got canceled !! Was stuck in Houston and was not going to get to Florida until 2 days later. They refused and cancel my reservation cause I called 40 min past the cut off. So not only is my trip all messed up but no one wants to help either ! They all just want their money ! I will never book there again !

Business_and_leisure Family_with_children

4/10

Poor

05 Jul 2024

Rob

Barely acceptable

The motel is ok if it’s the only place you can stay. If you have a choice, stay somewhere else.
Our stay was filled with killing bugs in our rooms, with dirty (stained) sheets, and the a/c units didn’t cool the room very well.

Friends_and_family Family

10/10

Exceptional

26 Apr 2024

Kelly

In need of a pool boy

Leisure Self

2/10

Poor

31 Mar 2024

Terry

Nothing

Leisure

2/10

Poor

28 Feb 2024

George

Expedia’s payment was denied, and I had to leave the establishment

2/10

Poor

26 Jan 2024

Lauren

Nasty place

The staff are family and they are rude loud and I nicios

2/10

Poor

01 Jan 2024

Cindy

I was also over charged for an extra guest which there was only myself

Business Self

2/10

Poor

25 Dec 2023

Debra

Sketchy Place

This place is so outdated. It was horrible. Towels and bedding were not clean or washed properly. Hair and make-up on pillow cases. Room smelled like smoke. Had to be moved to another room. Carpet was old and sticky. Only there for one night. Also people roaming around looked like drug addicts. Very sketchy. Would stay clear of this place.

Friends_and_family Family

8/10

Excellent

12 Nov 2023

Daniel

Great

Leisure Partner

4/10

Poor

04 Nov 2023

Karl

The beds are very uncomfortable, they had 2 SMALL pillows on each bed, blankets looked dirty and had holes. There were no big towels or complimentary soap in the bathroom. Even for the price I paid it was a bad experience.

Business Partner

10/10

Exceptional

22 Oct 2023

Konnie

Nice little place to stay when you are in the area. Clean rooms, nice staff, easy parking. Will stay here again on my next trip.

Leisure

6/10

Pleasant

14 Oct 2023

Torsten

The Motel is Okay

Leisure

2/10

Poor

01 Oct 2023

william

Not sure why the health department hasn't closed this place. Pool was black. Two beds in my room. One had a fitted aheet as the top sheet. Two of the three lamps had no shade. Towels looked tan when they were supposed to be white. Deadbolt had something in the frame to prevent it from working. Ice bucket looked like someone had used it to cook in with food remaining. 82.00???? If it had been refundable, I'd have slept in my truck.

Business Self

2/10

Poor

30 Sep 2023

Kelsey

WORST HOTEL EXPERIENCE OF MY LIFE. im a traveler for work, i’ve been all over country but this Carriage Inn in Cross City florida was the most disgusting place i’ve ever stepped foot into!!!! where to start.. firstly pulling up i was immediately uncomfortable with the types of people that were hanging around. shirtless men, groups of worker men. and just sketch looking people. but bc i hadn’t slept in 5 days because i have been traveling all over state i decided to give it a try and not judge book by cover. boy was i wrong i should’ve trusted my gut and drove right off but i already paid 104$ for room. old woman at the counter was nice but didn’t know how to check people in. after i got my room key i made my way up there excusing myself between all these men standing around the stair case. walked in and the first thing i noticed was a german roach on the wall above tv. decided to do some more looking around to see what other gross things were in here. 15 burn holes in the sheets between both beds. body fluid stains on bathroom mirror. mold and hair in shower. door hasn’t been been wiped down since the place opened a hundred years ago. microwave was caked with old food. room was hot and muggy. toilet seat had tape on it!!!! I wasn’t at this property for more than five minutes between check-in and going to the office to demand a refund which they told me they couldn’t give me and that I had to go through Expedia for it. the list goes on but don’t waste ur money!!! nasty service

Business Self

2/10

Poor

17 Sep 2023

virginia

Room smelled like cigarettes white sheets were stained yellow.

Business Family_with_children

2/10

Poor

14 Sep 2023

Andrew

Don't Ever Stay Here

My brief but memorable stay was originally booked for three nights. I lasted one. The door didn't lock, l had to prop a chair under the door knob. The toilet didn't flush, the room smelled of poop. The bed mattress had bed bugs, l got bitten to pieces. There were no staff to complain to in the morning. I posted key and sent an email to check out. I will be claiming my money back for the two nights l didn't stay. If you really hate yourself book a night at the Carriage Inn Motel.

Self

4/10

Poor

10 Sep 2023

Kimberlea

I had to put a blanket down over the bedspread and sleep on it because the linens were gross. Thankfully I had my own blanket and pillow. My tv did not work. There was a bug in the bathroom in the middle of the night. Towels were stained. I expected a lower class motel with the price but I will pay more for a different hotel next time.

Leisure Self

2/10

Poor

10 Sep 2023

Chantel

First they are so difficult to get ahold of and when you do they act as if your bothering them. Then when we walked in there was a dirty bandaid on the floor. You can’t get any towels and they don’t clean the rooms when you stay multiple days. It’s a dump. Don’t stay here.

Business

2/10

Poor

04 Sep 2023

Kim

I’m not even sure that the towels were clean, they looked like they were just remolded and reused.

Family

6/10

Pleasant

07 Aug 2023

Kesha

The pool was unusable and on Expedia as well as their website it advertised beautiful pool. Also I paid for insurance to cancel and I wasn’t allowed to cancel. So I stayed there

6/10

Pleasant

18 Jul 2023

English Davis

The attendant was wonderful!!!! No longer have a pool, which was why we booked the stay.

Leisure Partner

2/10

Poor

12 Jul 2023

Martha

After the first night, they took the pillows from the room along with the washcloths and towels and did not replace them. We went to the front desk and were told the pillows belonged to the room next door. We had to repeatedly ask them for pillows. They refused to replace the washcloths so we finally went to a local Dollar General and purchased some. The staff was less than concerned. The only good thing about the room was the AC.

Leisure Friends

6/10

Pleasant

10 Jul 2023

Verified traveler

Fair Steinhatchee alternative-GOOD FOOD next door

Second stay here. Old \"mom & pop\" '50s motel. Close to Steinhatchee when scallop season fills up all places there.
Room paint good, bedding adequate, good AC, good cable TV, inoperative light fixture that is REVERSE POLARITY (shocking), pool closed (green algae) with no plans to fix. A year ago, tried to make a reservation and they didn't answer the phone. Thought they had closed. Found out that they and one month full booking and instead of posting \"no vacancy\" they just didn't answer the phone. Not a way to run a business.
Best part - the Taste of Dixie Diner next door (separate business) has a great homestyle buffet. Their Friday night seafood buffet is outstanding.

Friends_and_family Friends

4/10

Poor

02 Jul 2023

Verified traveler

It was a disgusting room and the one before it was twice as bad. Smelled of mice and urine. My partner and I are both covered with bites on our backs.

Partner

4/10

Poor

02 May 2023

Robert

If your a smokers! Smoke stench from lobby to room. Very aged with minimal repairs. Sheets, pillows, &1 bed spred - holey, cigarette burns, yellowish, etc.. I’m sorry to bash this place but I’m sure it has a great client base just not for me.

Business Self

10/10

Exceptional

16 Apr 2023

John

Always clean. I've stayed there 4 times and eaten at the Taste of Dixie restaurant next door every time. Price is good.

Leisure Self

4/10

Poor

13 Mar 2023

melvin

The wall AC sounded like a blender. The TV didn't work. There were only 3 electrical outlets, none in bath room. Mattresses should have been replaced years ago. Comforter had cigarette burns in it. Totally outdated.

Leisure Family

2/10

Poor

20 Feb 2023

Alissa

Before we had arrived at the property we had called about 25 times to speak to someone and no one had answered the phone. When we arrived front desk was helpful, but then when we got to the room, we noticed the carpet was really disgusting when opening the door, the window seals had BLACK MOLD all over them and the bathroom roof, the room smelled like straight cigarette smoke, as we did ask for a non smoking room since my younger child is allergic to cigarette smoke and mold. When looking in the window seal we had also found a razor blade, mind you we are traveling with two young children. Thank goodness the room was ONLY to sleep in, and wake up and leave. VERY DISAPPOINTING AND DISGUSTED. We will never recommend this place to anyone or stay here again. Spending $250 we were expecting way more. When we have travelled a lot and never been in a room this nasty.

Leisure Family

2/10

Poor

11 Feb 2023

Julia

The entire facility is in terrible shape. The drapes in my room had come loose from the wall, there were no facial tissues, the wash cloths were gray, the hot water in the shower was difficult to turn on, and it's impossible for a short person to reach the cool / warm air regulator. I will not be returning to the Carriage Inn.

Business Self

6/10

Pleasant

21 Jan 2023

Dawn

It will do in a pinch!

This property needs lots of love. Beds very uncomfortable. Upside restaurant was great.

Partner

4/10

Poor

13 Jan 2023

Brian

It was nice there was a diner within walking distance, food ok but place not real clean. As for the Carriage Inn there were alot of construction workers staying there and was very noisy. The comfortors had holes in them
, the bedding and linnen had stains on them and the rooms smelled. It was OK for a place to get a hot shower and sleep for the night but would not stay there for a week.

Leisure Friends

8/10

Excellent

10 Dec 2022

X

I always stay there very nice safe

Business_and_leisure Self

6/10

Pleasant

21 Nov 2022

juan

Good motel for the price

Leisure Self

4/10

Poor

22 Oct 2022

Lawanda

Bad night

Noisy no one answered coustmer service

Partner

4/10

Poor

21 Oct 2022

Randy

Dirty ,fights ,screaming at nite.

Leisure Partner

2/10

Poor

20 Sep 2022

Karen

We got in late went right to bed 4:30 am the smoke detector started beeping we got it to stop once but it started back up. That was when we realized we had no toilet paper. Took a quick shower as I was getting dressed. Had to kill bugs crawling up the wall the got shock from lamp

Partner

8/10

Excellent

09 Sep 2022

Maurice

little more insect control, beds were clean the nice girl at the desk said the rooms were sprayed need more I guess

Leisure

6/10

Pleasant

31 Aug 2022

Mary Beth

The room was fine. It was clean, needs new carpet but overall OK for an old property. The Restaurant at the location is excellent!!

Business Self

2/10

Poor

11 May 2022

Alexander

Do not recommend staying here. Room very dirty, towels stained, roaches in bathroom and front door. Arrived their, people outside sitting on chairs outside rooms drinking beer screaming and noisy up until 12:00 midnight. Felt very unsafe and uncomfortable. Terrible stay.

Leisure Partner

10/10

Exceptional

23 Apr 2022

Terry

Loved everything

Leisure Family