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Mccloud Mercantile Hotel

Siskiyou-CA · United States

241 Main StView location

9.4/10Excellent117 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Comfort9.6/109.6
Condition9.6/109.6
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mccloud Mercantile Hotel

With a stay at Mccloud Mercantile Hotel in McCloud, you'll be steps from Cascade Range and a 3-minute drive from McCloud Golf Club. This hotel is 8. 9 mi (14. 3 km) from Mount Shasta Ski Park and 8. 2 mi (13. 1 km) from Mt. Shasta Nordic Center.

Pamper yourself with onsite massages or take in the view from a garden. Additional features at this hotel include complimentary wireless Internet access, concierge services, and gift shops/newsstands. Featured amenities include luggage storage, a library, and ATM/banking services. Planning an event in McCloud?

This hotel has facilities measuring 1000 square feet (93 square meters), including a conference center. Free self parking is available onsite. Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/café.

Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served daily from 8:00 AM to 11:00 AM. Stay in one of 12 guestrooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment.

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Housekeeping is provided daily, and both cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are available on request.

With a stay at Mccloud Mercantile Hotel in McCloud, you'll be steps from Sierra Nevada Conservancy and a 3-minute drive from McCloud Golf Club. This hotel is 7.8 mi (12.6 km) from McCloud Falls - Upper Fall and 8.2 mi (13.1 km) from Mt. Shasta Nordic Center.

Stay in one of 12 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Housekeeping is provided daily, and both cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are available on request.

Featured amenities include luggage storage, a library, and ATM/banking services. Planning an event in McCloud? This hotel has facilities measuring 1000 square feet (93 square meters), including a conference center. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Spa
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 5:00 PM
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
  • Special Instructions
    The front desk is open daily from 8:30 AM - 5:00 PM. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
  • Minimal age
    21
  • Optional fees
    • Rollaway bed fee: USD 15.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Sierra Nevada Conservancy 0.1 km / 0.1 mi
McCloud Golf Club 2.6 km / 1.6 mi
Mt. Shasta Nordic Center 13.1 km / 8.2 mi
Mount Shasta Ski Park 14.3 km / 8.9 mi
Sacred Mountain Spa 18.8 km / 11.7 mi
Lake Siskiyou 19.6 km / 12.2 mi
Siskiyou Arts Council Gallery 19.7 km / 12.3 mi
Sisson Museum 19.9 km / 12.4 mi
Mercy Medical Center Mt. Shasta 20.2 km / 12.5 mi
Mount Shasta City Park 21.4 km / 13.3 mi
Gateway Trailhead 22.1 km / 13.8 mi
Mossbrae Falls 23 km / 14.3 mi
Hedge Creek Falls 24 km / 14.9 mi
Lake Siskiyou Beach 24.1 km / 15 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 12
  • hotel
  • Wheelchair-accessible
  • Car park
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Fireplace
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
Show 14 more facilities & services
  • Concierge
  • Luggage room
  • Grill/BBQ
  • Library
  • Café
  • Bar
  • Restaurant: 3
  • Banquet hall
  • Conference room
  • Spa treatments
  • Breakfast
  • Picnic
  • Non-smoking establishment
  • Minimum check-in age: 21
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Mccloud Mercantile Hotel

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE THREE BEDSQUADRUPLE • THREE BEDSQUA.3B

    Photos are not available for this room type.

    Mccloud Mercantile Hotel

    QUADRUPLE THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Mccloud Mercantile Hotel

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Mccloud Mercantile Hotel

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Mccloud Mercantile Hotel

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Mccloud Mercantile Hotel

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mccloud Mercantile Hotel

9.4
Excellent
117 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.6 /10
Amenities
9.2 /10
50 reviews shown
10/10
Exceptional
28 Jul 2026
Tai
The Hotel was very charming, clean, and quiet.
10/10
Exceptional
07 Jul 2026
Sarah Anne
We loved everything about our stay!
Friends_and_family Family
8/10
Excellent
06 Jul 2026
Rahul
Loved our stay, the room was spacious, clean and comfortable. The location was central to Shasta/Burney and gave the feel of old world charm.

The only reason to give 4 star was that it would be great if there were light filtering drapes, the blind was letting too much light in making it hard to sleep after 6am, that's how I like 'dark' but rest of the stay was lovely.
Family_with_children
10/10
Exceptional
04 Jun 2026
Erin
We had an amazing stay. The people were so friendly. Our room was quaint and inviting. A wonderful mix of time past and modern amenities. We look forward to returning.
Partner
10/10
Exceptional
07 Apr 2026
Suzanne
We went to snowmobile and the snow didn’t cooperate but we settled in to our sweet thoughtfully detailed room. We were told it was the smallest of the rooms but as a couple we enjoyed it and the Mountain View’s. We took advantage of the eateries downstairs loving the Butcher Block grill gotta try the steak sandwiches!! So good. Loved exploring the area and coming back to the common areas and a toasty fire. The history of this place is so cool and got to have a lovely conversation with the owner who was very friendly and welcoming.
Would love to visit again and catch some snow next time. Thank you!
Partner
10/10
Exceptional
23 Mar 2026
Lyn
Clean room, wonderful staff
Self
6/10
Pleasant
19 Mar 2026
Sherry
Quaint but a little too rustic for me.shower was difficult, wiring and extension cords seemed unsafe. I appreciate this is a very old hotel but I prefer something less musty.
The staff was lovely and helpful.
10/10
Exceptional
18 Feb 2026
Valerie
The cutest hotel! The owners were so friendly. The room was adorable and spacious. The community area was lovely to hang out in by the fireplace and visit with other guests and play games at night.
Partner
8/10
Excellent
19 Jan 2026
Lori
There are cute shops nearby, but they close early, so plan ahead. Ski area was easy to get to.
Partner
10/10
Exceptional
02 Jan 2026
Judith
Most charming hotel ever. Friendly, clean and cozy!
10/10
Exceptional
31 Dec 2025
Abigail
Very warm and cozy welcome! All clean and neat.
10/10
Exceptional
28 Dec 2025
RAYYAN
Great place
Leisure Family
10/10
Exceptional
27 Dec 2025
Carlos
My favorite place to stay. I have stayed in just about every room. The rooms are meticulous, beds are comfortable, you can contact the staff if you need anything. The town of McCloud is just so charming.
Leisure Self
10/10
Exceptional
23 Dec 2025
Yolanda
Love this place. I have been coming here since they were open.
10/10
Exceptional
30 Nov 2025
David
My room was very clean and cozy. Very quiet and comfortable. I slept well and peaceful.
10/10
Exceptional
28 Nov 2025
Ildiko
Beautiful place full if okd world charm restored to modern standards with taste .Owners and locals are a pleasure to get to know and be around. Most customers come back year after year. We love this place:)
Partner
6/10
Pleasant
26 Oct 2025
Belinda
The room was drafty, there was a half inch gap between the air conditioner and the window. I stuck rags in the gaps, it was right over the bed.
There was 1 restaurant open. Problem being, the website, the mercantile store and the info in the room were all different. So even doing research in what is kinda the off season didn’t help much. lol
Also Stairs, no elevator. Just fyi
The place is cute and the bed was cushy and cozy.
I slept great honestly!!
Leisure Self
10/10
Exceptional
16 Oct 2025
John
Restful stay in an historic building. Delicious breakfast. Greeted and bid goodbye by a helpful owner.
Leisure Partner
10/10
Exceptional
05 Oct 2025
CARL
This is a wonderful place to stay. Our room was clean and beautifully decorated. They have great dining options close by.
Leisure
2/10
Poor
06 Sep 2025
Uzma

We had an extremely disappointing experience at this accommodation. The lack of elevator access was inconvenient, and we had to rely on the owner to remotely grant us access. However, the most frustrating issue was the bathroom door, which was locked with a main door key lock instead of a standard bathroom lock. When we requested assistance, the owner refused to help, suggesting we use the public restroom at a nearby shopping center, which was unacceptable. After traveling from Newport, Oregon to McCloud, CA, we were forced to spend the night without access to the bathroom. The door was finally unlocked at 7:15 am, and we checked out at 11:00 am. What's worse, we paid $276.98 for this subpar experience. The owner's lack of accountability and apology was disappointing, and the checkout process was unattended. Instead of taking responsibility, we were advised to seek reimbursement through Expedia
Leisure
10/10
Exceptional
27 Aug 2025
Laura
I liked how everything was old style but well kept clean and pretty. What I didn't like is that I happened to come when shops were closed but that has nothing to do with the hotel.
Leisure Family
10/10
Exceptional
19 Aug 2025
Ana
Our room was very clean and so incredibly quaint! The atmosphere of the whole inn was perfect. Looking first to another stay!
Leisure Family
10/10
Exceptional
12 Aug 2025
Michelle

We love it here

So charming, so comfortable, so many soft pillows and blankets, beautiful quiet town, friendly people. We even commented as we stepped into the room that it was the first room rental on our whole trip that smelled great and had pleasant lighting 😂. We would stay here every road trip through California if we could. We had dinner at the Sage Restaurant down the road and that was so delicious and full of history and charm as well.
Partner
10/10
Exceptional
21 Jul 2025
blake
Genuinely one of the coolest hotels I've ever stayed at!
Friends_and_family Family
8/10
Excellent
17 Jul 2025
Gary
Small town, quaint, family owned. Has a rustic vibe. Quiet. Beautiful surrounding area.
Leisure Family
10/10
Exceptional
30 Mar 2025
Mindy
Such a lovely building and room!
Partner
10/10
Exceptional
28 Mar 2025
Mark
5/5 Stars

My husband and I recently had the pleasure of staying at this hotel, and we couldn't be more impressed! The location was perfect - quiet and clean, making it an ideal getaway from the hustle and bustle of daily life.

Our room was truly amazing and beautifully decorated. We felt right at home!

Downtown, we enjoyed some fantastic food at the local restaurants. Our waitress (unfortunately, I've forgotten her name) was incredibly helpful and attentive.

However, two staff members truly made our stay exceptional: Darlene and Stacy. Darlene went above and beyond to ensure our stay was remarkable, and Stacy's coffee shop downstairs served up an amazing breakfast!

We highly recommend this hotel to anyone looking for a relaxing and enjoyable getaway!
Leisure Partner
10/10
Exceptional
30 Dec 2024
Carlos

This is my favorite place to stay. I have been staying here since the early 2000s and have stayed at least 10 times (if not more). The Inn is beautifully and meticulously restored keeping with the time-period of the building but adding modern conveniences such as excellent water pressure, comfortable beds, and many other amenities. The owners are so warm and welcoming. I recommend the Mercantile Inn to everyone I know.
Leisure Pet
10/10
Exceptional
20 Oct 2024
Larry
Amazing historic hotel.
Business_and_leisure Family
10/10
Exceptional
24 Mar 2024
Barbara

Happy

Sheets, pillowcases towels were the top quality. The best I have ever seen.
Partner
10/10
Exceptional
08 Mar 2024
Matthew
Loved the stay. Very friendly owners. Cute lovely rooms. Gorgeous area. I will stay there again.
Partner
10/10
Exceptional
04 Mar 2024
Robin
Beautiful old 1890's building in mountain town. Kitchen down the hall had hot drinks available. Surprised to find no hair dryer in the room. Should have packed mine. Nice toiletries in the bathroom. TV had no signal, but it may be due to the weather. Woke up to snow in the morning, so we left without trying the breakfast. Sign in the cafe listed $12 for hotel guests.
Leisure Partner
10/10
Exceptional
12 Feb 2024
Chunna
Unique interior design and warm host.
Leisure Family_with_children
10/10
Exceptional
15 Jan 2024
mimi
Sarah was amazingly helpful with local restaurants & place to visit etc..
Our hotel room ( Art & Craft) was Fantastic!
Huge room with very tasteful interior & very comfortable bed!
It was Best hotel experience!
Thank you Sarah!
Business_and_leisure Pet
10/10
Exceptional
05 Jan 2024
Brooke
Loved our stay here! So cute and quaint and the room was lovely. Will definitely come again!
Leisure Partner
8/10
Excellent
13 Aug 2023
Dawn
Unique and historic property. Huge and spotless rooms, a breakfast credit valid at two great places, nice restaurant/bar on site. We stayed in the Arts & Crafts room and it was so charming and comfortable. The claw-foot tub was just what the doctor ordered after a full day of hiking. Great stay!
10/10
Exceptional
06 Aug 2023
Suzanne
Great historic stay the rooms are adorable…
10/10
Exceptional
27 Jul 2023
Victoria
A charming and quiet get away with yummy restaurants within walking distance. Check in was easy after hours, would no doubt stay again!
Leisure Family_with_children
10/10
Exceptional
25 Jul 2023
Paul
C
10/10
Exceptional
25 Jul 2023
Sandy
We spent one night at this beautifully updated hotel (former Mercantile) dating from the late 1800s. We were arriving late and called to let the owner know this. We arrived to our key in an envelope easy for us to find. I loved the period updates, the bed was very comfortable with very nice sheets and comforter. I will return, well done!
Leisure Family
10/10
Exceptional
21 Jul 2023
Janet

Lovely Stay

So nice and comfortable! Great location. Light, bright, clean room.
Self
8/10
Excellent
19 Jul 2023
Julie
We stayed in room 203 which is the Arts and Craft room. It was huge and had a really large bathroom as well. As it is a historic building you can expect the charm that comes with squeaky floors and stairs. Our room was right off the common space and we did hear people early in the morning. If you are a light sleeper or want more privacy then you should choose a room further down the hall. The common space has a shared refrigerator, microwave, coffee pot, and ice machine. Coffee, teas, and creamer was available. There were dishes and cups as well as a dishwasher but it was out of order.
Leisure Partner
10/10
Exceptional
21 Sep 2022
Verified traveler
Nice property. The only negative was the lack of a hair dryer which is something most people don’t travel with.
Self
10/10
Exceptional
09 Sep 2022
Cathy
Lloved it all very clean and cute
Leisure
10/10
Exceptional
16 Feb 2022
Heidi
Unique hotel. Comfortable and spacious room. Quaint, quiet little town with beautiful views of Mt. Shasta
Leisure Partner
10/10
Exceptional
21 Jul 2021
Verified traveler
in the pictures. We loved everything about our stay and the cabin was very clean and comfortable. Great shower and loved the private porch area. We stayed in cabin
Partner
10/10
Exceptional
12 Jul 2021
Verified traveler
McCloud and it's residents are wonderful people. The staff at the hotel were so friendly and helpful. They were a breath of fresh air. Loved the town and the room was perfect for us.
Leisure Partner
10/10
Exceptional
06 Jul 2021
Verified traveler
Loved being immersed in a bit of California history in this logging town. The renovations to the old Mill Store to transform the space with elegant, unique rooms were superb! So much thought and love went into every decision for the interiors. Comfortable, quiet, charming. This is a great place to stay in a wonderful part of California to explore.
Leisure Partner
10/10
Exceptional
05 Jul 2021
Kathryn
Very cozy, nice details. Comfy bed, great AC, immaculate room!
Self
6/10
Pleasant
25 Jun 2021
Verified traveler
We loved the town and the hotel quaint and clean. It would have been nice to be informed that the restaurant was closed on Tuesday and Wednesday. From the photos, we were looking forward to eating and drinking at the restaurant. We found one restaurant in town that was open on a Wednesday.

Location & surroundings

Mccloud Mercantile Hotel
241 Main St, Mccloud, United States

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Mccloud Mercantile Hotel

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