Name: Crystal Mountain Hotels
Address: 33818 Crystal Mountain Blvd, Enumclaw, 98022, US

10/10

Exceptional

05 Aug 2026

Ramon

Very good experience. Since JD's at the front desk and the restaurant, all was great.
Location, amazing. Definitively will return!

8/10

Excellent

01 Aug 2026

Timur

Property undergoing construction at the front still, but that wasn't a big problem. However, if you have a lot of luggage, expect to haul it up a small hill made of gravel. No elevators. The amenities are very outdated, but everything works. Bed comfort was an issue, especially due to the constant squeeking noise with any movement. Having no fridge was a big minus, but room is small, so having a fridge would crowd it more. Lights could be brighter as well, fairly dim lighting throughout in the room. Bunk beds for kids were good. Air conditioner didn't work properly, but having windows open was great to breath mountain air. However, if windows are open overnight, expect to hear EVERYTHING that is going on outside as people are entering and leaving the premises (ear plugs advised). Overall, would recommend stay, but be realistic about expectations, it is an old property.

6/10

Pleasant

01 Aug 2026

Takumi

.

6/10

Pleasant

31 Jul 2026

Mike

Great location. Nice to have a restaurant onsite. Terrible amenities. No TV, hair dryer, coffee maker, microwave, or refrigerator. The things you expect in a modern hotel.

10/10

Exceptional

30 Jul 2026

Irina

Location of the hotel is perfect for Mountain Skiing, no problems with parking. We visited in summer time and ride the gondola. Very nice view from the top of the mountain.
The room had older carpet floor, everything else was very good. Pleasant stay after all.

6/10

Pleasant

30 Jul 2026

Yinuo

Location was convenient for getting to sunrise early but very limited choice in terms of restaurants or stores to get a quick bite. Room was what you’d expect for a rustic ski hotel, but we didn’t expect the folded towels to be dirty. The front desk was closed in the evening and wasn’t open by the time we checked out, so not possible to get the issues addressed. Don’t think we’ll come back again.

10/10

Exceptional

29 Jul 2026

Dennis

Older hotel but great location and gondola ride was well worth it

6/10

Pleasant

29 Jul 2026

Diane

No a/c. Redoing walkway to our hotel and dragging luggage through gravel was very difficult - as was lugging it up the flight of stairs. Room was tidy but wouldn’t say clean, electrical outlets cracked and need attention. Overall the property needs updating. Spotty WiFi. Gondola was amazing and the view of Mt. Rainier at the top was breathtaking. There are Adirondike chairs to sit in at the top and a restaurant/bar. The proximity of the hotel to this and Mr. Rainier Park was perfect. Parking plentiful. Gas up before you get here as the nearest has station is about 25 mins away.

8/10

Excellent

28 Jul 2026

heidi

It was a nice stay. Would
Of liked a TV, hairdryer and air conditioner. Overall it was good .

2/10

Poor

26 Jul 2026

Julieson

The bottom door there is a big gap they should put something down there. The room there is no microwave and no kettle hot water the blinds is so annoying the shower
Is not good is giving me cold shower total they need renovation so disappointed

4/10

Poor

24 Jul 2026

Rose

The room was not well kept, poor amenities, broken windows, shower does not stay warm after some time so be surprised for cold shower, gotta learn how to shower fast. Saw some animal/rat poop on the stairs and upper loft. No AC I was told to just leave the windows open as the temp would drop to the 40’s at dawn. Not worth thr price.

Family_with_children

8/10

Excellent

24 Jul 2026

Arunoday

The good : amazing location and great staff!
Folks visiting Mt Rainier in summer will find it easier to beat the traffic by staying at this location.
The bad : property is outdated . Hallways has strange smells , amenities aren’t good .

6/10

Pleasant

23 Jul 2026

Aditi

Quicksilver lodge. Great location. Beautiful surrounding mountains. About 6 miles off 410. Room was clean but reeked of cleaning chemicals. No AC but it was cool in the night with the windows open. Building is very very old and very rundown. Doors broken, rickety stairs. No effort has been made to upkeep the property. There are only two dining options with very limited menu. There is nothing else around so you are stuck unless you have your own food. One small microwave in the lobby.
It worked for us, since we spent the whole day hiking in MRNP and only came back for the night. Might consider it again just for the location.

10/10

Exceptional

22 Jul 2026

Kening

The only thing was no elevate to take your luggage to upstairs.

8/10

Excellent

20 Jul 2026

Vjekoslav

.

Partner

4/10

Poor

18 Jul 2026

terra

Mice in our room kept us up all night. Mouse was just wandering around the bathroom floor during the night in plain sight next to our feet.

Family_with_children

8/10

Excellent

16 Jul 2026

Jon

The staff is very friendly and the setting is lovely.
It’s convenient having dining right on the property. However, the room we had was very small and no in room fridge. It was a tight fit.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Tammy

Helpful at front desk (JD). Small property, so amenities a bit scarce (ice machine, microwave in lobby that locks up at night and washer/dryer in a different building).

Pet

8/10

Excellent

15 Jul 2026

Dusty

nicer looking on the inside than from the outside. Bathroom needed a little more cleaning but in all seemed good

Partner

8/10

Excellent

12 Jul 2026

ROBERT

Other than the mid night mouse that creeped under our door, the facility was great

Partner

6/10

Pleasant

11 Jul 2026

Jessica

Check-in was easy, and staff was courteous and helpful! Construction in front of the hotel and no helpful signs to get you inside. Restaurant was great! Room was small and beds were awful - uncomfortable and noisy.

10/10

Exceptional

10 Jul 2026

Paulo

Everything was great ! Great views !!

Partner

10/10

Exceptional

09 Jul 2026

Pavan Keshendra

Nice location, comfortable room and great views!

Partner

8/10

Excellent

09 Jul 2026

Marian

Great location. Outdated building with very small rooms.
The staff was helpful and the room was clean

Partner

10/10

Exceptional

08 Jul 2026

Ruth

Love place

Partner

6/10

Pleasant

08 Jul 2026

Michelle Shannyne

The rooms are okay for the price. The bed are not comfy to sleep in. Hopefully, they will renovate the building and change their beds.

Partner

8/10

Excellent

07 Jul 2026

Vishal

Great staff, restaurant and location. There was some construction going on that would limit access to the Alpine Lodge where we stayed but overall we had a pleasant stay...

Family_with_children

8/10

Excellent

06 Jul 2026

TERRY

This is an old classic ski chalet. It is a small basic room with old style furnishings, decor, and fixtures.

8/10

Excellent

04 Jul 2026

Philip

Close to resort and fairly priced

Partner

8/10

Excellent

24 Jun 2026

Yanghong (James)

Prepare for something to eat for yourself in advance.

Family_with_children

6/10

Pleasant

21 Jun 2026

Amy

526 fan did not work in main room and also the window was missing screen window so we could not leave open

Family

10/10

Exceptional

21 Jun 2026

Sumit

Nicely located among the mountains, providing a good retreat away from the hustles and bustles of the city. Enjoyed the Gondola ride which is adjacent to the property.

Friends_and_family Family

4/10

Poor

18 Jun 2026

Blane

The check in experience was not ideal. I didn't book the same lodge as the last time and when I checked in they put me in it again! They said it was an upgrade. I didn't think so. Ice machine didn't work. TV remote didn't work. Fridge barely worked. I don't think I'd stay here again if I had the choice.

Self

6/10

Pleasant

16 Jun 2026

Salvador

No microwave, no smart TV, everything is old and ancient.

Partner

10/10

Exceptional

14 Jun 2026

Eric

Good

10/10

Exceptional

14 Jun 2026

James

Liked everything. Very picturesque. The staff at the front desk went out of their way to accomodate us when we arrived early by putting us in another room at no extra cost.

Partner

6/10

Pleasant

13 Jun 2026

Frederick

Keith was great at check in, food at snorting elk was tragic. It’s not that hard to make a Rueban.

Partner

8/10

Excellent

12 Jun 2026

lori

The room itself was fine for what we paid. We stayed for one night just needing a place to sleep along our journey. No amenities, other than a coffee pot in the room. Very few guests, us and maybe two other couples, if that.
We were in a room next to the exit door and there was someone coming and going until at least 230am, slamming the door every 2-5 minutes. I would recommend not getting a room next to the exit/ entrance doors.
Person who checked us in was nice and helpful but she either had allergies or was sick and was snorting snot the whole time she checked us in.

10/10

Exceptional

08 Jun 2026

CRYSTAL

We had a *wonderful* stay 💜. Every member of the team we interacted with was friendly and helpful, several gave us great suggestions for activities and poi to visit when they spoke with us and definitely helped make the family vacation memorable. The stairs to the upper floor were a little steep, however, we did not mention we had family with mobility challenges until after we'd arrived, so that one is on us. And once we did mention it, we were given great suggestion on trails and places to visit that accommodated people with mobility issues. 10/10 we will be back 💜

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Matt

Great little place with lots of character, great views as well!

Self

10/10

Exceptional

06 Jun 2026

Erinne

We stopped here for the night after visiting Mt Ranier all day, and honestly I wish I’d been able to plan more time at this hotel. The staff were all so nice, great rooms, views, and awesome things to do all right on property. I love the personality of this place. Unfortunately the weather didn’t cooperate very well with us either, but we will definitely be coming back and planning a longer stay!

Partner

10/10

Exceptional

03 Jun 2026

Abigail

Very friendly and helpful staff. And very dog friendly!

Partner

8/10

Excellent

02 Jun 2026

Jeannie

Great room. Thin walls so could here people at 2am.

Friends_and_family Family

8/10

Excellent

01 Jun 2026

Tanya

Pros:
The staff at this property are amazing. They were so kind to help me out with a medical emergency which delayed my trip and very responsive. When we checked in they were friendly and responsive and literally made our trip magical with their great advice and suggestions of hikes to do in the area and how best to plan our time and logistics. They are sweet and friendly people, very kind and caring. The property location is fantastic with easy parking. There was an unexpected perk of a DVD player in the room and DVD library which was really fun and nostalgic! The bed, linens and towels were basic but clean and comfortable.

Cons:
The property itself is older and fairly rundown. Things like light fixtures in the bathroom and bedroom didn't work, the toilet seat was coming off and generally the room had a musty smell. Also if you are sensitive to noise the room had no sound proofing so we were kept up by residents stomping around above us at night.

Overall, the location and staff were so nice, I would stay here again and recommend it. The beauty of the location itself overcomes any negatives.

Also, as a tip we ate at the nearby Snorting Elk Cellar Bar. It was cozy, pretty good food (bar food but some good options like a coconut curry), and really friendly staff that were caring and kind.

Partner

8/10

Excellent

01 Jun 2026

John

Ok place limited food way out of the way if you are not there to ski

Self

8/10

Excellent

31 May 2026

Changtian

A room facing to the slop was assigned to me and the staff told me it'd be quite. It turns out it's noisy because cars passed through under the room. I hope the option would be given and my instinct was to have a room facing to the mountain with gondola.

Family

10/10

Exceptional

27 May 2026

Robert

Older but very clean room. Really quite in May...off season.

Partner

6/10

Pleasant

26 May 2026

Bailey

Building was cute and antique looking. But we (2 people) booked a room with double beds, they gave us a single bed anyways. We arrived after hours so there was no one to help. By the next morning we didn’t feel like moving all our stuff so we didn’t complain. What I did bring to their attention was stained sheets. They changed them to another set of stained sheets. Their amenities (aka one restaurant and one cafe) do not open till noon-8pm and there’s no food options anywhere near (within a hour drive) so plan ahead for that.

Friends

6/10

Pleasant

25 May 2026

Shawn

Location was great. Rooms are very outdated and small. Light on wall by bed would strobe off and on and other light by bed didn't even have a bulb. Shower did have good pressure but no hair conditioner. I guess you get what you pay for.

Partner

2/10

Poor

23 May 2026

Seniz

Room was not clean. Behind the door, it was underwear from last visitor…. Staff was so helpful

10/10

Exceptional

21 May 2026

Dale

We arrive between seasons. After ski, before summer. Hardly saw anyone, guests or staff. I’m thinking we were about the only ones there. No staffed office that I saw. A key with instructions was left at check in. Rooms and beds… great. Down comforter, great pillows, nice mattress. Wasn’t much for continental breakfast. At 9:00 AM, nothing. Kurig coffee. I’m fine with that. The day after we leave the gondola should be running, passes open, visitor centers at Rainier should be open. Hotel could be a much more different “on” season. Would I stay again? Absolutely!

Partner

10/10

Exceptional

19 May 2026

Jessica

Hermoso lugar hermosas vistas el personal super enables .

10/10

Exceptional

17 Apr 2026

Yuki

Amazing location if you are skiing at Crystal Mountain. You get a nice parking spot as a hotel guest and you can just walk to the ski lifts from there. The room is simple but cozy with retro vibes and the staff are friendly. We enjoyed our dinner at the restaurant at Alpine Inn. The hotel has three separate buildings. Regardless of which building your room is located, you can walk to the resort. We will stay there again when we go to Crystal Mountain for skiing.

10/10

Exceptional

28 Mar 2026

Janine

Very basic, small, convenient to everything. Good setup for 2 couples.

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Samir

Loved our stay. We were well taken care of, JD was so kind and caring, and welcomed us and oriented us well for 3 days of fun. Thank you JD and the Crystal Hotels team!

Partner

10/10

Exceptional

24 Mar 2026

Jonathan

Easy and quick check in. All
Was as promised!

8/10

Excellent

19 Mar 2026

Corina

Room was clean, otherwise modest.

Family

10/10

Exceptional

09 Mar 2026

Fengdan

The staff are very welcoming and makes sure we enjoy your stay

10/10

Exceptional

02 Mar 2026

David

parking and accessibility were excellent. Staff friendly and room very clean and comfortable for 4 people.

Family

8/10

Excellent

21 Feb 2026

Shaun

Staff was courteous and very helpful. Ameneties could be better.

4/10

Poor

03 Feb 2026

Alen

The room is smelly and old , restaurants at the resort are old , food is ok , all in all very disappointing, cancelation policy is 100% not refundable , rescheduling dates are not allowed, only stuff members are positive in all this trip , will never come back for sure

Partner

2/10

Poor

26 Jan 2026

Douglas Kazumi

The hotels.com page has information that are misleading and some that are flat out a lie.

The lie is a picture of a sauna. When I asked about it the front desk person was confused and mentioned that many people ask about it. They asked me to see the picture and when I showed to them, they try to talk to their coworkers “Did you see this?” And the guy who seemed to be the manager just said “Yep, no sauna. This is at LOGE Alta Crystal”. That’s a completely different property more than 8 miles away.

The confusing and misleading part, is that this “Crystal Mountain Hotels” is not a single property but 3 different ones, Village Inn, Alpine Inn and Quicksilver Lodge. And this fact makes some of the other info in the hotel description a lie, depending on the building you stay. For example, our room was in the Village Inn which does not have a bar nor breakfast available, since these are located in the Alpine Inn. The rooms have somewhat of a hint to that in the titles but unless you’re aware of it, it’s hard to tell. These should be split in 3 separate properties with appropriate locations, descriptions and pictures.

The room is very basic, the mattress is spring and not too thick, probably 8 inches, which makes it really stiff.

Partner

8/10

Excellent

15 Jan 2026

Jennessa

Location was great. Amazing view from our balcony!

Partner

6/10

Pleasant

06 Jan 2026

George

All the staff were very courteous and helpful. When booking through Expedia is not clear the exact location of the building so I had to walk 200 yards with my Ski gear then up the stairs to get to the ski lift. Whereas I could’ve booked a room with the same company right at the ski lift or 100 yards closer anyway. The drivers of the buses who come through the parking lot in between that hotel, and the ski lodge are ruthless and will run over you before thinking about it. And the parking lot attendance seem to favor the buses over the pedestrians. The front desk staff was amazing. The cleaning staff was amazing. Although when I first came into the corridor, there was an overwhelming smell of cleaning fluid to the point that it almost made me sick. The room was very nice and clean itself. The village Inn restaurant was excellent. The food was excellent. The service was excellent, but again I could’ve booked a room in the same building and just walked a few steps to the restaurant, but that information or choice was not given at booking.

6/10

Pleasant

09 Oct 2025

Walter

I didn't realize this was an off-season ski resort when I booked a place near Mt. Rainier. It was fine. Anyone wanting easy access to the Sunrise area of the National Park would do well to stay here.

Leisure

8/10

Excellent

04 Oct 2025

Alexandra

We stayed for 3 nights as we were visiting Rainier national park and it was very convenient for that.
We had a very friendly and helpful welcome and generally the team members we spoke to during our stay were super helpful.
The room had a nicely updated bathroom, but was otherwise a bit tired. Housekeeping had done a wonderful job making sure it was as clean as it could be, although long term stains in the carpet suggest it should have already been replaced. Bed was comfortable and we didn't have any problems with noise, but there weren't that many people staying.
The breakfast offered was basic, but there was plenty. The team member on the first day was super organised and nothing ran out before it was replaced. Disappointing with someone else the following two days when we, and others, had to keep going to find them and ask for different things as they hadn't been put out, that individual definitely gave the impression they didn't care.

10/10

Exceptional

28 Sep 2025

Tami

Excellent customer service. The rooms were really clean and cute. Sheets smelled wonderful. They were very accommodating. We only had the chance to sleep a few hours there but will definitely come back to experience everything they had to offer.

Leisure Friends

8/10

Excellent

16 Sep 2025

Dana

J.D. very friendly!Our room however is very small and only one restaurant open.Nachos fair,mainly chips.

Leisure Partner

2/10

Poor

05 Sep 2025

olfa

Awful experience. Day 1 power was off in the building they found us a temporary room for the night, day 2, back to the original room, other travelers decided to party very loudly until 4.30am in the morning. customers services is not always responsive on the phone so if you need something you need to walk or drive to the reception which is not in the same building.
Rooms are outdated and expensive for what you get.

Leisure Family

6/10

Pleasant

02 Sep 2025

Herbert

Not a good place for anyone with walking difficulty. Room was very small, no table, no soundproofing. Food was excellent, everyone was helpful, knowledgeable, and friendly. Lots of natural beauty!

Partner

8/10

Excellent

01 Sep 2025

Salina

Staff were very friendly and the restaurant was accommodating with good food. Rooms were clean and the patio was lovely in the evenings and mornings. During a heat wave they felt hot and stuffy-bring a fan. A bit pricey for what you get, but the convenience makes it a solid choice.

Leisure Family_with_children

2/10

Poor

01 Sep 2025

Colleen

It is so very old. Noise issues off the chart as our room near common area and walls do not stop sound. Only soda machines available in building and those were empty.

Leisure Family

8/10

Excellent

30 Aug 2025

Tamara

Cute place. Dated but clean.

2/10

Poor

29 Aug 2025

alexander

Our room was very outdated and the furniture was very old and worn out. The carpet was very very dirty, really awful. I think they put us in an overflow location.

Leisure Partner

10/10

Exceptional

28 Aug 2025

corey

Great location to Rainier.

Leisure Self

2/10

Poor

28 Aug 2025

Andy

Poor customer support

No power and no refund despite a phone call, text, and email.

Partner

10/10

Exceptional

23 Aug 2025

Christina

Staff was amazing, such a cute property with everything you need on site at the resort. Gorgeous views, would recommend to anyone wanting to visit this area!

Leisure Self

10/10

Exceptional

22 Aug 2025

Lindsey

Location was great! Very clean, updated and well-stocked.

Leisure Partner

6/10

Pleasant

14 Aug 2025

steven

Adequate

The location is excellent--just a few minutes from the park. The food was good. But the place itself felt like a motel 6 for poor students skiing. The staff was great but didn't have a lot to work with.

Partner

8/10

Excellent

10 Aug 2025

Jessie

Has restraunts on the property which is nice, great staff, good location to the park

Leisure Partner

10/10

Exceptional

09 Aug 2025

Derek

We stayed for 2 nights and it was perfect for our trip to Mr Rainier!

Leisure Family

10/10

Exceptional

03 Aug 2025

THOMAS

Great skii resort.

Leisure Partner

8/10

Excellent

02 Aug 2025

Dorothy

Well maintained older hotel.

2/10

Poor

23 Jul 2025

Puneet

Its a very very old hotel, the room smelled like mold, and very musty. There were multiple black spots on the sheets. Would recommend to stay somewhere else.

Leisure

10/10

Exceptional

21 Jul 2025

Louis

Lovely stay during summer

10/10

Exceptional

19 Jul 2025

Olivia

Stayed here for quick access to Mount Rainier. I loved it! Didn’t feel like camping for a week so this was perfect. About 20 minutes from Sunrise entrance, had food and gas about 19 miles up the road. Super convenient location & was very quiet during the week.

Leisure Partner

2/10

Poor

15 Jul 2025

Monica

Filthy carpet, uncomfortable bed, showerhead fans out so you can’t get wet if you stand in the middle, but it’ll spray right outside the shower curtain. Free breakfast has bagels and French toast but no butter or syrup. It’s summer, but really guys…come on. And for $170, it’s a joke.

Leisure Family

8/10

Excellent

09 Jul 2025

Megan

Super nice people and place was simple and cute but horrible bed.

4/10

Poor

07 Jul 2025

Chris

Room was not described properly. It was set up like a dorm room with no tv and a shared bathroom. Very outdated

Friends_and_family Family

8/10

Excellent

06 Jul 2025

Mikenna

The bartender was lovely and the gondola was so fun. It was such a fun stay, but one day the only things offered for the complimentary breakfast was coffee, cranberry juice, bread, oranges and granny smith apples.

Leisure Friends

6/10

Pleasant

29 Mar 2025

Katherine

Love the mountain views!

Leisure Partner

6/10

Pleasant

02 Mar 2025

Verified traveler

Would stay again, customer service was great

Typical on the mountain ski hotel. Great customer service, but the room could’ve been a bit more clean. Overall, I didn’t mind since I didn’t spend too much time in the room anyways, I would stay again. Great views out of the balcony.

Self

8/10

Excellent

01 Mar 2025

Terry

Economical on-mountain hotel

Ski trip. Room is clean, compact, and comfortable, and a 1200 ft walk to lifts. Property is older but well maintained, and rooms are updated. Walls are a bit thin but place is quiet at night. Don't expect 4-star luxury, the place has a ski-lodge vibe including a common \"living room\" space upstairs. Refrig in room was appreciated. Easy parking in front of hotel building. Restaurant and pub across parking lot are only dinner options, but are good and average priced. We would stay again.

Partner

6/10

Pleasant

01 Feb 2025

LEOPOLDO

Tons of pubic and other peoples hair on the floor specially in the bathroom. Told them to clean it and they ignored us until i was very upset they just moved us rooms but they made us feel like we were picky customers.

4/10

Poor

30 Jan 2025

teodora

The room is overpriced for what it is. Its small and uncleaned. We were visiting with our baby and asked for a crib. They gave us this ancient metal thing, good thing we brought our own.
When we got there, the receptionist was talking to another guest. Didn’t acknowledge us at all. I had to interrupt their conversation, while holding a baby to ask for my room key. On check out was the same. Noone was there. I left the key and vm, letting them know. The next day i get a message for check out.
The walls are super thin. If you are staying on the mountain side, all you hear is busses and equipment.

Leisure Family_with_children

8/10

Excellent

13 Jan 2025

MaryBeth

Small but clean room with beautiful views of the mountain and only steps away from the ski lifts. No maid service, though.

Leisure Partner

2/10

Poor

30 Oct 2024

Ziyou

The Loft room is unreasonable. Bathroom doors opens right to the bed.

8/10

Excellent

25 Sep 2024

Dexing

Quiet. The location is convenient. The room is a bit dated but with decent size of common area on the floor.

Leisure Family

4/10

Poor

25 Aug 2024

P

We stayed at the quicksilver lodge. It’s quite dated. It’s fine if you’re not spending much time in the room. We were hiking so not a big deal but it’s certainly not a place to lounge.

Business_and_leisure

10/10

Exceptional

19 Aug 2024

disha

Jadi was excellent, he took great care of us