Hotel Epoque

10/10

Exceptional

24 Apr 2025

odelon

amazing hotel

We like how convenient the location is to train station. Everything is walkable. Breakfast is amazing. Our room is and bathroom is spacious, coming from a cruise ship (we appreciate the space). We love how we were given an ancient key to our room. I love the furnitures and decorations. Feels like we're in Italy.

Partner

8/10

Excellent

24 Feb 2025

Hong

3 mins from the train station. Breakfast is good. 24 hrs front desk. However, hotel is old ( can’t ask everything).

Leisure Partner

4/10

Poor

06 Feb 2025

Bruce

Very low quality hotel but conveniently located near the Academia bridge.
We were across the street in an unstaffed building. Front door was found open on multiple occasions.
Walls were thin so heard neighbor rooms until late at night. I originally booked another hotel, also Belle in title, near the train station and was given this one at the same rate so I felt it was a bait and switch.

Leisure Family

2/10

Poor

04 Nov 2024

Margaret

The most horrible and creepy experience staying in this room you cannot even walk around. The bedroom is super small, the bathroom everything was broken holes on the walls. The bathroom is a joke. You can’t not even fit there in overall negative experience. The room has smell, dusty and moldy. We got sick with allergy just staying one night. They also assigned us a different room than the one we booked. If you want to have a nice experience in Venice, stay away from this hotel.

Leisure Partner

6/10

Pleasant

11 Oct 2024

Rodger

Hotel is in a great area. Staff friendly and hotel clean. However the room was the smallest I have ever seen. The window was also small, looked into an alley with scaffolds and smelled really bad. Room noisy from any foot steps from above. Unfortunately for Venice you must put up with these issues if you want to pay a little less.

Leisure Partner

6/10

Pleasant

08 Sep 2024

Jeff

Room was very dark, it felt dirty, mould on the ceiling and shower doors, put it this way after a great evening I was not looking forward to going back to the room. This hotel needs a lot of TLC, I was not a cheap hotel many other better options. I would not recommend.

Leisure Partner

10/10

Exceptional

22 Aug 2024

Dariusz

Great location if you travel to Venice using ferry, train or bus.

Leisure Family

8/10

Excellent

13 Aug 2024

william andrew

Typical old Venice Hotel. Staff were friendly. Room was good and breakfast was just what we needed

Leisure Partner

6/10

Pleasant

13 Aug 2024

Sara

Great location needs a big refresh and cleaning

We had a quadruple room which was tiny for four people. The bathroom had holes in the wall, and towel rods were loose. Shower was missing something to prevent leaking and so the bathroom was wet each time we used the shower - been a long time issue because there was mould on the bottom of door frame by leak.
The bead cover and decorative pillows were dirty hadn’t been washed.
The location is amazing and it was quiet for being so central located. Breakfast was good.

Friends_and_family Family

4/10

Poor

01 Aug 2024

philip

hotter than 95 and no air conditioner

our air conditioner was broken, we told the person at the front desk he wouldn't believe us, finally he came up to the room and said so sorry but our room windows could be seen from the elevator and he said the only room available was a room with one dbl bed and we had our grandson with us so it was not possible.

Friends_and_family Family

6/10

Pleasant

27 Jul 2024

Mohammed

Good location, no lift for some

Vert good location. Part of the hotel has no lift for first and second floor, not helpful for a 70 years old with luggage.

Partner

8/10

Excellent

26 Jul 2024

Oscar

My 9 year old told me about someone jumping on his bed while I was taking a shower( about 8 pm ) and the next day when I was typing my work in the computer (about 10 am) my paperwork turned 90 degrees and literally was thrown away.. the staff was super nice about it and gave us a different room… first time in my life that I ever experienced something like this…

Business_and_leisure Family_with_children

10/10

Exceptional

24 Jul 2024

Md. Touhiduzzaman

Nice Staff and clean and everything very close to it.

8/10

Excellent

22 Jul 2024

vishwas

Helpful staff

Leisure Self

8/10

Excellent

20 Jul 2024

Carlos

Review bath installation

Leisure Family

8/10

Excellent

19 Jul 2024

Kathryn

Venice charmer

This hotel is located very close to the train station and although it is on a busy, crowded street, inside the hotel is very quiet. A free breakfast is included with a hotel stay. The hotel's decor evokes the charm of old Venice. For example there are chandeliers in the hallway and our room had red and gold wall paper. It was a good value for the money.

Friends_and_family Family

2/10

Poor

07 Jul 2024

Boon Cheong

Aircon not working, room too outdated.

Leisure Family

6/10

Pleasant

03 Jun 2024

Lise

It is few steps away from the train station Santa Lucia which is very convenient.

Leisure Partner

4/10

Poor

30 May 2024

Tsuyoshi

Floor carpet was wet. And smell in the room was terrible.

Leisure Family

6/10

Pleasant

25 May 2024

Laura

The hotel needs some updating, so many things were broken or missing. It's a shame because our room was comfortable and clean.

Leisure Partner

10/10

Exceptional

22 May 2024

Patrick

Nice little hotel just a 2 minute walk from the train station, which made it very convenient to not have to drag our bags everywhere.

The room was a bit small for 4 people but that's to be expected in a city like Venice where everything is tightly packed. The receptionist even gave us 2 passes for the water taxi which was nice

Leisure Family

6/10

Pleasant

19 May 2024

Dennis

Great location near the bus station and train station. Bed wasn't all that comfortable, AC didn't work, shower was very small, and breakfast wasn't great, coffee was clearly bad instant coffee. Rooms look nice though, and everything was clean.

Leisure Self

4/10

Poor

18 May 2024

Jessica

AC issues

Main Problem was with the AC. We couldn’t control it from the room and it was set to 18C which is really cold (my partner and I are from a very warm climate). Couldn’t turn off or change the AC and the hotel phone didn’t work so we couldn’t call anyone to change it. We both slept terrible because it was so freezing. The bed and pillows were also pretty uncomfortable.

Partner

4/10

Poor

22 Apr 2024

Elke

The rooms are outdated, carpet in room, air conditioner is only turned on if the front desk wants it,
Breakfast is ok, same every day

Leisure Partner

10/10

Exceptional

21 Apr 2024

Mariya

Nice hotel. Very close to the train station and water bus

Leisure

8/10

Excellent

14 Apr 2024

RONY

Excellent location and comfotable

Excellent location .. steps away from train station and water bus. Comfortable hotel nice bed ... great shower. Could have had a small fridge and stand for my luggage for a perfect rating. Front desk person Giorgia was so friendly and helpful. Great stay

Self

4/10

Poor

24 Feb 2024

Mirlon

Carpet floor so..so dirty! Room so bad the smell!
Toilet is clean. I took a picture of a carpet but I can’t send it for proof what I’m saying. Me and my wife got a fight because of this hotel I got. There’s no time to back out because that day is raining hard.

Leisure Partner

6/10

Pleasant

18 Jan 2024

Alexander

Basic, but worked out well for my short stay. Nice breakfast.

Friendly staff at the hotel but no response was received to a communication through Expedia chat.

Leisure Family

10/10

Exceptional

05 Jan 2024

DAVID

Georgina at the front desk helped us with check-in and she was friendly, multilingual, knowledgeable, and professional. Thank you Georgina!

Leisure Family

8/10

Excellent

25 Nov 2023

John

A 2 minute walk from the train. A decent breakfast and you can leave your luggage after checkout. The beds weren't great but after walking all day we slept great. A good price, would stay here again for sure.

Leisure Family

6/10

Pleasant

06 Nov 2023

Massomeh

Comfortable room and friendly staff.

Leisure Family

8/10

Excellent

31 Oct 2023

winghoon

3 mins walk from the train station.
Very high traffic all day and night. Simple nice breakfast. Stayed on the 2nd floor with a huge balcony.
There’s a lot of small alley in Venice. So ours was facing one of those alley and it’s noisy when people walk pass it anytime especially at night. Nice big toilets. Room is dusty. It’s clean though. We would stay again for the price we get.

Leisure Partner

10/10

Exceptional

27 Oct 2023

Genebeth

Excellent service, breakfast is great..they welcome and greet the customer..overall rate is terrific..

Friends_and_family Family

10/10

Exceptional

26 Oct 2023

Eric

Great place to be

Leisure Family

8/10

Excellent

25 Oct 2023

margaret

Pleasant hotel no frills but good breakfast. Great location. I would love a coffee/tea maker in room

Leisure Partner

8/10

Excellent

21 Oct 2023

Timothy

Lovely helpful staff, decent beautiful, hotel a touch tired but authentic. Breakfast ok but not amazing. Thanks

Leisure Family

10/10

Exceptional

10 Oct 2023

Jorge

Excellent hotel and location

Excellent hotel, strategic location near train station, beautiful, breakfast, customer service excellent

Friends_and_family Family

10/10

Exceptional

08 Oct 2023

Tanmay

Its good but the room was super small; but probably ok for solo travelers

Leisure Self

2/10

Poor

05 Oct 2023

Fatemeh

The staff were not very friendly and the room was small and very dated. The sheets were clean and the breakfast was okay. Very noisy again the staff were not friendly at all

Leisure

10/10

Exceptional

29 Sep 2023

Bill

Very good

Room is clean, breakfast is great

Friends_and_family Family

2/10

Poor

12 Sep 2023

Parvane

The condition of the property was terrible 😞

10/10

Exceptional

01 Sep 2023

Richard

Excellent location

Leisure Self

8/10

Excellent

29 Aug 2023

Michael

Ok Hotel

It was conveniently located. The breakfast was good. It was dated and old looking but quaint. The room was small and cramped but the bed was comfortable and shower nice. It was clean and quiet. We tried to pay for the city tax by credit card but receptionist told us they don’t take card, only cash. We didn’t have any Euros on hand so had to go down the street to exchange money. Very inconvenient. We were on the 4th floor but the lift only went to the 3rd floor. But the price was good for an overnight.

Partner

6/10

Pleasant

29 Aug 2023

sandhya

The hotel decor was atrocious to say the least, the beds were super uncomfortable and the shower was dirty. There were no mini fridges and all that. In addition, they don’t even provide you with a number to the reception so you can’t even call them. It’s hard to even get down there as there is only one working elevator. AC does not work! The luggage storage is horrible, there is no security, no tags to identify your bags and etc. The hotel is not responsible for ‘lost’ and ‘stolen’ bags. 😒 Breakfast was nice and staff were super friendly. Apart from the horrible conditions of the room the location was amazing! The hotel was like a 2 min walk from the Venezia S. Lucia train station and was 1 minute away from the Grand Canal.

Leisure Family

8/10

Excellent

31 Jul 2023

Maria Grazia

The air conditioning was leaking in our room and carpet was wet, but they gave us another room which was great. The staff was really nice and the hotel has a really old feel to it so it is really charming. Location is great. Aside from the little issue we had with our original room, it was a good experience. Venice is beatiful

Leisure Family

4/10

Poor

17 Jul 2023

Mark

Shocking room, very poor customer service

Cannot recommend this property. Whilst the room decor is unusual, and the public parts of the hotel have a lovely European style, issues with the room were very bad.

My partner and I were not advised how to use the air conditioning. A back and forth conversation with reception led to an understanding that windows and balcony door had to be fully closed before the ACU would start. And that's when things went downhill...

It was approx 1am (we had a late check-in) when the ACU above the doorway finally kicked into life - and immediately it started dripping dramatically. The carpet was getting soaked and the noise made it impossible to sleep. I put the bathroom bin under the dripping water, with a towel in it to try and dullen the sound of water hitting the bin.

We asked the nightshift manager if we could move to another room. There was only 1 more room available - on checking its state, housekeeping hadn't been in. The bed had been slept in and towels littered the bathroom floor!

So it was back to our original room - if it hadnt been so late, we would have moved to another hotel. How we managed to get any sleep that night, I've no idea - by the morning, the large bathroom bin was half full with water!

Thankfully we only had one night booked here. On checking out, the lady on reception just shrugged her shoulders when I complained. Really I should have insisted on a refund. Will hopefully visit Venice again, but will avoid this hotel.

Partner

2/10

Poor

06 Jul 2023

KLJ

I only stayed for 1 night, place needs a good make over the carpets were very dirty!! Very small shower, uncomfortable bed! Ughh

Leisure Self

6/10

Pleasant

06 Jul 2023

Karina

Front desk lady was not really welcoming and friendly.

10/10

Exceptional

06 Jul 2023

Ali

Very nice hotel

4/10

Poor

05 Jul 2023

Nicholas

No air conditioning made for an uncomfortable and sleepless night.

Leisure Self

10/10

Exceptional

02 Jul 2023

Jinendra

It was a nice experience to spend a day at the stay. The room had all the amenities neat and clean. 👍

Partner

6/10

Pleasant

30 Jun 2023

Andy

The property is 170 years old. The staff has limited English command with younger staff more friendlier and accommodating to the our need. It is not pleasant when staff speaks negatively of the guest using a native tongue when I have little understanding. the bathroom is smaller than the new cruise ship staterooms. The four guest room has no walkable space once the sofa bed is used. The air conditioner unit makes a loud noise.

The hotel is located three minutes from the central station and the edge of Venice. It has a supermarket a few doors down. It cannot beat the convince of visiting Venice and back on the train to the next stop.

It is for a budget traveler looking for convincing and secure property. However, one should evaluate another surrounding property.

4/10

Poor

27 Jun 2023

Eric

Paid for a triple room, when we arrived they gave us a room with a single bed and said we can’t change it till tomorrow. Property was dirty with mold and very dim lighting in the stairwell , staff told us the elevator was out of service when we arrived and had to carry luggage up and down stairs. Staff was arguing with me about the room and why he gave us a single room, his reason was there are 2 adults, I replied I paid for a triple room I should get a triple room. He was nasty and said tomorrow we will fix it, my stay was only 2 days. AC problems too. Next morning they gave us the correct room but we had to stay one night in the single room.

Leisure Family_with_children

6/10

Pleasant

11 Jun 2023

Graham

1st room we were given was dirty. Very dirty carpet, air con very noisy. Visible stain on walls from air con leaks. 2nd choice room was ridiculous so had to stay one night in 1st room until morning where we got a much better room. Breakfast is good & the service is helpful. Reception could be better presented thought front door windows look like they could do with a clean.

Partner

8/10

Excellent

03 Jun 2023

Pankaj

It’s hotel building is old , restroom and carpeted rooms but convenient and happy for a night

Leisure Partner

10/10

Exceptional

31 May 2023

Nana

Everything we needed.

Leisure Friends

10/10

Exceptional

10 May 2023

Omar

Was so good

Leisure Family

2/10

Poor

07 May 2023

Olivia

Don’t stay here. It has not been updated and has water stains or who knows what on the walls. Its not just that it’s old it’s old, dirty, not everything was functioning!

Leisure Family

8/10

Excellent

05 May 2023

Verified traveler

Overall good and clean but no drinking water available at all no kettle or anything else instead of a office table a sofa would have been good option

Friends_and_family Friends

8/10

Excellent

08 Mar 2023

Fiona

Comfortable hotel, steps from the station.

The Belle Epoque is a comfortable hotel very close to the station. The decor is typically Venetian, and needing a bit of a touch up in places, but the rooms are spotlessly clean and comfortable. The buffet breakfast is great and the staff were all helpful.

Self

2/10

Poor

26 Dec 2022

Tara L

It’s hard to know where to begin. The beds were hard as a rock, as a side sleeper I woke up in pain in my hips at 3:30 am and had to take a Motrin and stuff a down jacket under my hip so I could fall asleep - which did not happen until 5 am. We had to ask for an extra pillow as ours was so old it was about 1” thick. The decor was atrocious, which really would not have bothered me except for the dust that the fabric and padded walls, curtain and carpet retain. So anyone with dust allergies beware. Despite being on Zyrtec my nose was extremely stuffed by morning. The heater worked but would not adjust. It was stuck in hot on on. We called the front desk for help and they said 20 minutes but never arrived. We intermittently opened and closed the window throughout the night in order to not cook or freeze. The toilet ran and had to be jiggled to stop every time you flushed and the windows would not lock. There was no refrigerator in room. On the upside, the room was dark and quiet and the breakfast was good. It had scrambled eggs, very important to me. If hard beds, allergies, and sleeping in a sauna doesn’t bother you, this may be a place for you.

Leisure Family

6/10

Pleasant

09 Nov 2022

Jenny

great location! but the hotel is really need to do some renovation.

Leisure Partner

4/10

Poor

28 Oct 2022

Angela

On the photo, this place looks nice, but looks can be deceiving. The room is so small that didn’t have any place put our two luggage. They put us a room on the first floor right next to stair case. We opened the window a little bit to get fresh air( air conditioning wasn’t working), more than 20 mosquitos came through the window started biting us. I told a guy at the front desk about it and asked if they had a bug spray, he said he couldn’t find it and told us to buy it at the store and talked to the morning front desk person to get a reimbursement.
So I bought ( paid $5.99) it, sprayed the entire room.
Next morning, I had explained her what happened and asked reimbursement ,she
said she couldn’t reimburse me because they had a mosquito spray equipped, but front desk guy couldn’t find it. On my way check out, I just left the bug spray on the front desk counter to use it for other customers.
I felt that employees here wouldn’t care about customer’s well -being.
I definitely would not recommend this place

Partner

8/10

Excellent

21 Oct 2022

Susan

Good last cation near the Grand Canal and train station. Water buses and taxis are also nearby. Very good restaurants in the area along with shopping. Staff were very helpful. The rooms were quite nice. Breakfast was also good. Overall a positive experience.

Leisure Family

6/10

Pleasant

12 Oct 2022

Helen

It was quaint in the lobby. Room decor was outdated. Room was stuffy. No AC. Had to leave windows open but too many mosquitoes. Gotten lots of bites. The shower head holder was broken. I had to hold it over my head to shower. Shower was tiny as one you see in an RV. It was ok for the price.

Partner

10/10

Exceptional

30 Sep 2022

Jianhua

Excellent

Leisure Self

10/10

Exceptional

20 Sep 2022

Ayde

great location

Leisure Partner

8/10

Excellent

10 Jun 2022

Christina

Staff was very helpful and pleasant. Bathroom was very clean. Beds were not very comfortable however room was spacious

Leisure Family

10/10

Exceptional

31 May 2022

Jeffrey

exceptional property and the location cannot be beat. Walkable distance from the train station, airport water shuttle, bus station, etc. No bridges to cross from train station.

Leisure Partner

10/10

Exceptional

18 Apr 2022

Colin

Great Location AND Value!

Great location and beautiful Venetian chandeliers in the room and the dining room. Hotel and the room were very clean and although my room was next to the elevator, it was very quiet. Breakfast had a lot to choose from and Alberto at the front desk was very helpful and pleasant to deal with.

Partner

8/10

Excellent

15 Aug 2021

Verified traveler

We arrive at the Hotel but the hotel has been closed for more than a year. We have to call to annum we that is pasted on a paper on an abandoned property to been said that we have to take a bot taxi to move to a new hotel 45’ from Belle Epoqie. We stayed at Hotel Arti. At La Acasemia. Beautiful hotel. But we learned about this change once we arrive at Venice. None let us know this in advance. We were not prepare for this. Why you publish and sell a hotel that has been closed for a year?!

Leisure Family

8/10

Excellent

25 Feb 2020

JL

Near to station, convenient and friendly staffs but old building and facilities but it doesn't matter because we only stayed for 1 night. Overall it was good and we don't mind staying again.

Leisure Partner

10/10

Exceptional

13 Jan 2020

Mark

excellent staff dated rooms

the staff are excellent and always helpful the breakfasts are well equipped , the rooms are a bit dated and can be refreshed.

Friends_and_family Family

8/10

Excellent

20 Nov 2019

Fiona

Cheerful in disastrous circumstances!

Unfortunately, our stay at the Belle Époque coincided with the worst Acqua Alta for 50 years and the hotel-like everywhere in Venice- was flooded. Thus, the average rating for cleanliness, comfort etc.
I have to say though, that the staff kept the hotel running in exceptionally difficult circumstances, in a cheery and pragmatic manner, and have to thank them for that as it certainly wasn’t the approach taken to visitors by most Venetians we encountered during our stay.

Friends_and_family Friends

10/10

Exceptional

14 Nov 2019

Verified traveler

Friendly and helpful staff. Great location close to bus and train stations. Good European breakfast

Leisure Friends

6/10

Pleasant

24 Oct 2019

Gary

perfect location

everything was fine. perfect location. 3 minutes from train station, and 1 minute walk to the canal. many many many restaurants. the only negative comment is the internet. NO INTERNET in our room. just a minor inconvenience

Partner

10/10

Exceptional

13 Oct 2019

Verified traveler

We were up graded to a superior room- Probably because we have stayed there on three occasions.

Leisure Partner

6/10

Pleasant

22 Sep 2019

Connie

Average

The room had a strange smell. When we left everything we had with us smelled as well. Tge air conditioner was very loud.

Friends_and_family Family

8/10

Excellent

21 Aug 2019

Verified traveler

The was a little small if you’re 6 foot it would’ve been a little bit uncomfortable due to low ceiling and I had a poor climate control unit

10/10

Exceptional

16 Aug 2019

peter

Great central place to stay. Staff always friendly and helpful.. breakfast great. Room extremely small and hotel a little tired. But I would stay there again

Partner

4/10

Poor

10 Aug 2019

Yau

The reception looks nice and clean , air con good.Breakfast ok . Do not like the male receptionist, very rude and unhelpful. Overcharge us with the tax on the last day , we paid for three adults tax instead of two adult and one child. We had to go back to get our money back!

Leisure Family

10/10

Exceptional

18 Jul 2019

Verified traveler

A good place to stay near Train Station

We were happy with our stay. It was very convenient, just a couple of minute walk from the train station and a good starting point for exploring the area. The staff was friendly and helpful and the rooms were nice.

Partner

2/10

Poor

30 Jun 2019

Verified traveler

No amenities, unfriendly staff, safe box was not working

Leisure Family

6/10

Pleasant

24 Jun 2019

Mariana

The room was stuffy and made us feel claustrophobic, the plus was that it was half a block from the train station, this was the reason why we booked it there, but upon arrival was offered instead of two twin bed a single double bed and barely had room to move around the sides of the bed. Offered an attic room which was more like punishment, so many people had left the hotel but they only offered two rooms, we went to the sister hotel on the other side of the island, the room was nicer and with two beds, we slept well just had to run to the train station the next morning. it was a memorable overnight stay in Venice.

Leisure Family

6/10

Pleasant

04 Jun 2019

Verified traveler

Slow Wifi, very hot and humid room, poor air conditioning.

The bed was horrible, it had broken springs and had collapsed on one side

4/10

Poor

29 May 2019

Caroline

At one time, this was a grand hotel. Now, it's just faded and dirty. On the surface, it looks great with marble and beautiful chandeliers and light fixtures. The common areas are nice and the sink with live fish by the bathrooms was cute. There's an elevator. The breakfast was decent. The location was easy and convenient from the train station. The staff was helpful. There were lots of shops around it.

However, the room needed a good scrubbing. The wall coverings were fabric which was interesting and bright. The fabric must have absorbed the dirt and didn't make up for the scuffed woodwork and icky carpet. My room needed a little, no, a lot of love. We faced the back and it was quiet. However, hot water was non-existent even late at night.

I wanted to love this hotel but I just couldn't get passed the grimy feeling and lack of hot water. I'm glad we only stayed one night because more would have felt like an ordeal. I'd say it was an adequate passing-through hotel but do not linger.

Leisure Family

4/10

Poor

03 May 2019

Verified traveler

There was a mixup on the reservations, and no help was forthcoming. I chose another lodging.

Business_and_leisure Family

8/10

Excellent

20 Apr 2019

Mark

Nice little place to stay

Nice little hotel situated close to the train station. We caught the alilaguna water bus at the airport to Guglie and the hotel is only 2mins walk from there.
Room was small but comfortable. Only problem we found was the the walls are very thin meaning we could hear the chap in the next room snoring all night!

Partner

10/10

Exceptional

01 Apr 2019

Verified traveler

Central location, clean and well maintained. Traditional feel, comfortable.

Leisure Family

10/10

Exceptional

31 Mar 2019

Verified traveler

The staff is very polite, friendly and helpful. All the rooms are very clean The environment is unique. The hotel is on perfect location. We had the most delicious breakfast ever with veriiety of specific Italian and world dishes. We would definitely come back in this hotel.

Leisure Family

8/10

Excellent

01 Mar 2019

salvatore

Big room breakfast good and clean room staff good

10/10

Exceptional

12 Feb 2019

Nicole

Fantastic little hotel in a great area! After reading reviews we were just expecting a base so on arrival we were so surprised! It’s so easy to find, minutes from the bus or train station (so forget those expensive transfers!) and it’s in a great area for eating out, lots of tourist menus around 10-15 euro’s per person. Arrival at the hotel bought smiles, it might be small but it’s beautiful! Check in was fast and friendly, room tax mentioned so no issues on departure, note we were prepaid but tax is mentioned in the small print and applies to all hotels in Venice. Room beautiful! Yes, on the small side but perfectly adequate, balcony overlooked a small courtyard but didn’t venture out as temperatures were near freezing! Bathroom very small but functional, shower was excellent! We visited in January and the room was always lovely and warm... very welcome after a hard days exploring! Breakfast I couldn’t fault, cereals, fruit, yoghurt, pastries, cake, juice, coffee. Hot selection eggs, bacon, sometimes sausage but if your British please remember you are in Italy! There’s plenty of choice and the breakfast room is lovely! Overall could not fault this hotel for the price (we paid around £45 per night for two of us including breakfast!). Around 30 minutes stroll to San Marco or the Vaporetto stop is minutes away. Wouldn’t hesitate to use again 😊

Partner

8/10

Excellent

01 Feb 2019

FIONA

Comfortable hotel, great for transport links.

Stayed here before. Really handy for the railway station. Clean, comfortable, efficient. Good breakfast, venetian style decor, not the most picturesque spot!

8/10

Excellent

01 Jan 2019

Vladimir

3 nights stay for 4 nights paid

The Hotel is quite OK, the Single room very small, but elegant, without fridge and kettle, but with the safe. Bathroom OK.
No welcome drink, no free bottle of water in the room for welcome. No water or coffee in the lobby.
No lift to come to my room, but it was, happilly, on the first floor.
Good breakfast (cold and hot buffet) with everything, but no fresh fruit.
The Reception staff very kind, especially miss Sara.
I booked and paid the Hotel Belle Epoque by Hotels. com from Dec. 23 till 27 (4 nights), but I had to change it for one day, as my Cousin invited me for his 70 birthday celebration on Dec. 23. I asked to come on Dec. 24 and leave on Dec. 28.
It was possible, but I had to pay additional fee over 40 euros. That was really unfair. I decided to come on Dec. 24 and to leave on Dec. 27. So, I paid for 4 nights and I stayed in hotel 3 nights only.
That was very bad deal with Hotels.com and I decided I am dealing no more with them, even if I was good and faithful Customer and I had big plans with them.

8/10

Excellent

17 Dec 2018

Verified traveler

Well situated. Good value for money.
Rooms are basic but clean . Breakfast adequate and staff always helpful.

10/10

Exceptional

04 Dec 2018

Matt

Hotel is a little dated, but its right next to the Venice train station and is reasonably priced. The room we reserved was very nice and had it's own bathroom. Hotel has free breakfast, though we did not take advantage of it.

Venice doesn't have to break the bank!

Leisure Partner

8/10

Excellent

29 Nov 2018

Verified traveler

Great hotel, great ambiance but some of the furniture was in need of restoration.

10/10

Exceptional

28 Nov 2018

Verified traveler

Charming very Venice-like hotel. Our room was very small even by european standards so staff changed room when one was available. No complaints, will stay again.

Leisure

6/10

Pleasant

18 Nov 2018

Janie

Booking with hotel belle epoque which location really near to train station. Within 2 mins walking. But due to hotel energy supply issue, we are required to change to another hotel which are around 23 mins walking. This is the only thing that make us disappointed.

8/10

Excellent

16 Nov 2018

Verified traveler

Not all rooms are elevator accesible; breakfast was very good

Leisure Family