Name: Kamelya Aishen K Club
Address: Kamelya Caddesi Colakli, Side, Antalya, 07620, TR

2/10

Poor

19 Jul 2026

Ayhan

The Aishen club is definitely not for families. The rooms are far too small and the showers barely fit one person. The room was not very clean, there was dust everywhere and the toilet in the bathroom was dirty. The small shower also had mold and was rusty. The people in the adherent room to us were very load and rowdy all night. My family wasn’t able to sleep and mind you we were traveling with a 1 year old. The next day we found that the people next to us had thrown food over to our balcony and in top of our clothes after we had kindly asked them to keep the noise down. The staff was very unhelpful in managing the situation and getting us into a different room. We ended up having to pay extra to be transferred over to another hotel within the same grounds, and we had to basically beg the manager to move us. If you do go I recommend you at at the Fulya or Selin Hotels and NOT the Aishen Club

Family_with_children

10/10

Exceptional

18 Jul 2026

Baturay

Otel güzel ve büyük Kamelya grubu içinden ne aldığınız pek önemli değil Selin de Fulya da aynı imkanları kullanıyor biz aishen de konakladık ve memnun kaldık aileler için güzel bir otel

Family_with_children

10/10

Exceptional

21 Jun 2026

Mustafa

Amazing

Family_with_children

10/10

Exceptional

11 Jun 2026

Lisa

Staff were lovely. We booked into the Turkish à la carte restaurant twice as it was delicious, Buffet was good I would give 7/10
Always something for the kids to do, water park was great fun, two garden parties with great entertainment and laser-drone show twice a week and good evening shows. Beach is lovely. The complex is beautiful and a great layout. Would recommend for a family holiday

Family_with_children

6/10

Pleasant

08 Apr 2026

Sebastian

44 propperty close, sliders close, pools close
5☆ hotel?? NOO

Family_with_children

10/10

Exceptional

12 Mar 2026

Lliam

Leyla in guest services and Alpine and Mehmet at the front desk made great efforts to adjust for a slight booking error by Expedia.

Many of the staff speak english and the rest have a wonderful smile and pleasant manner - charades to communicate for a back up plan - all good.

The food is off the charts, lots of fresh salads and deserts. Plenty of main course choices and although not much of a drinker myself - decent beer and wine.

The are feels safe for a walk in the neighbourhood or along the Mediterranean shore.

Self

10/10

Exceptional

15 Feb 2026

Tarık

Its good

Leisure Family_with_children

10/10

Exceptional

13 Feb 2026

Tarık

Its good

Leisure Family

8/10

Excellent

29 Oct 2025

DONNA

First time staying in this hotel, which is part of a complex of 3 hotels. We usually stay in the Santido hotel..we tried to extend our stay, as our family were going back to the UK and we wanted to stay for an extra couple of nights, but the hotel was fully booked. So we stayed in the Aishen hotel, which in our opinion is best suited to families.

Big shout out to the receptionist who was extremely busy and she was on her own. All staff were excellent. X

10/10

Exceptional

08 Aug 2025

ismail

Her seÿ harikaydı güzel bir tatil oldu

6/10

Pleasant

29 Jul 2025

Alexandra

Charged extra 560 euros due to error on behalf of Expedia as they say, even tough at check in no issues. Was charged 2 days after. Checked price for 3 adults and 1 child and same as charged, so paid 560 for nothing. They are making up policies as they go and please. On receipt paid the same amount was charged by rxpedia, £450 for the extra guest, and they charged again 560 euros for same thing. Complete rip off.
Chrck everything before getting here. All inclusive but premium drinks charged, private beach only offering refreshing drinks and water.
Reception attitude appaling even though being shown in the wrong.
Never again. Choose a different resort around. There are plenty. Deffinetely bot a 5 star. More like a 4 with indulgence.

Leisure Family

2/10

Poor

27 Jun 2025

Ibrahim

Aqua park and beach area is very dirty sea dirty everywhere industrial oil and fuel
Because beach in the middle motor sport I don’t understand

Leisure Family_with_children

10/10

Exceptional

03 May 2025

Alexandra

Super all

Leisure Family

8/10

Excellent

28 Apr 2025

Ali

Would like to be back if the prices works and be be good deals

2/10

Poor

22 Apr 2025

Mohammed shazad

Bad service from checkin to check out

Bad service
Some staff were nice some had bad attitude issues
Charged extra per night as there was a mistake made on the booking where my child is 12 but was entered as 0 years a genuine mistake they could waived the fee .
Rooms were made up late cups weren’t cleaned properly
Balcony was flooded by the sprinklers as we were on ground floor .
Overall not happy
Avoid this hotel

Friends_and_family Family

10/10

Exceptional

31 Mar 2025

Jenny

The beach was nice, food was abundant, and staff were friendly!

Leisure Family

8/10

Excellent

22 Feb 2025

KARIM

Everything good

Leisure

8/10

Excellent

22 Feb 2025

Nigel

Came out of season weather was very cold so could not enjoy the outside areas. Impressed with food and drinks

Leisure Family

8/10

Excellent

10 Feb 2025

KARIM

Good

Family

10/10

Exceptional

02 Feb 2025

Orhan V

THE BEST OF THE BEST IN SIDE!

We have stayed at many hotels in Side before. What I can tell is that this hotel is THE BEST OF THE BEST among all others. We loved our time there and will be back soon...

Friends_and_family Family

10/10

Exceptional

23 Jan 2025

Seçkin

I am giving this score for the kindness, courtesy and customer satisfaction approach of the guest relations officer Cennet Hanım during our check-in process and for the attention, friendliness and help of the guest relations officer Cennet Hanım and Leyla Hanım during our stay.

Friends_and_family Family

8/10

Excellent

25 Dec 2024

KARIM

Everything

Leisure Family

4/10

Poor

26 Nov 2024

Pekyatirmaci

Almost all bars and facilities of the hotel were closed

Business_and_leisure Partner

10/10

Exceptional

15 Nov 2024

Verified traveler

Went as a couple for a two night stay in November. Met up with friends as we have done for the last couple of years. Entertainment was really good too. Food was plentiful with all choices. My friends have stayed in season and they said it is magical with so much to do. Always a very enjoyable stay.

Partner

10/10

Exceptional

04 Nov 2024

LIZA

There’s a variety of food choices. The facilities were good and enjoyed by children. The waterslides was good. The place was massive. Friendly and accomodating staff.

Leisure Family_with_children

6/10

Pleasant

05 Sep 2024

Haroon

Some of the staff was exceptionally good and helpful. However my experience with some of reception staff who are main port of call wasnt good, they were rude and hardly understand to communicate in english. The bell boy in the golf cart car who supposed to collect luggage from your room to reception didnt turn up on check out and we had to drag 3 large bags and 3 hand carries to the reception which was quite a walk. Its not all inclusive and you have to pay to eat in Al carte restaurants which is vague and misleading on booking. Poor communication and needs improvement to welcome visitors after all its an expensive resort.

Leisure Family_with_children

10/10

Exceptional

13 Aug 2024

Yidnekachev

24 hours food and drunk service by name of late breakfast late lunch late dinner and so on Wow never happen to hungry for a-minute , i suggest this hotel more of familly vacation

Leisure Family_with_children

10/10

Exceptional

07 Aug 2024

Verified traveler

Amazing stay. Personal very polite and all speaking English.

Friends_and_family Family

10/10

Exceptional

06 Aug 2024

MOHAMMAD REZA

Nice and helpful staff, great location,

Leisure Family

10/10

Exceptional

12 Jul 2024

Wasif

Everything was brilliant. Pools, water slides, private beach, food. Good for families. The rooms were nice too but they were not in the main hotel building. They have separate blocks of flats within the hotel's proximity which gives more of a residential look.

Leisure Family

10/10

Exceptional

03 Jul 2024

Svetlana

We love our stay, good and sea was great.
Our room has some issues with leaking water from the air conditioning, but was resolved after we call .

Leisure Family

10/10

Exceptional

21 Jun 2024

MC

Amazing hotel

After a 3-night stay that ended today, I want strongly recommend this hotel. Everything is as a tourist wants. The rooms are large and good. The facilities are excellent and everything is available in the hotel. The food is very diverse. The entertainment team works in the best way to give you happiness. Aqua gives an extra advantage for adults and children. Just a small note that more attention should be paid to cleaning the rooms, but I will not let it reduce my rating for the hotel

Friends_and_family Family

8/10

Excellent

21 May 2024

Tayfun

Great hotel for families.

Leisure Family_with_children

10/10

Exceptional

20 May 2024

Kemal

Good and big facility, too much entertainment

Leisure Family

2/10

Poor

21 Apr 2024

TUYA

Beds especially mattresses too old, caused back pain. Bathroom always soaked, cleaning not enough. Service very slow. Foods always the same.

Leisure Family_with_children

6/10

Pleasant

16 Apr 2024

VEDAT

crowded and waiting so much for foods and drinks

Leisure Family_with_children

10/10

Exceptional

15 Apr 2024

Natalia

grest facilities overall, good value for money.

Leisure Family

10/10

Exceptional

13 Apr 2024

Simon

Insgesamt zu Empfehlen👍

Leisure Partner

8/10

Excellent

10 Apr 2024

W

Good stay

Good stay unfortuantely not all the hotels where open so didnt get to enjoy all of its amenities

Friends_and_family Family

8/10

Excellent

21 Nov 2023

fouad

Definitely it's a very good hotel,

Friends_and_family Friends

8/10

Excellent

15 Nov 2023

Adam

Everything was great but room was stinks and mold

Friends_and_family Family

10/10

Exceptional

07 Nov 2023

Adam

Room services wasn't good enough 😕 all other was great

Friends_and_family Family

2/10

Poor

22 Sep 2023

Iyad

Very bad hotel not 5 stars , staff treatment especially the costumer care manager has attitude when she treat with customers , the hotel is very poor from all aspects I don’t recommend it

Friends_and_family Family

10/10

Exceptional

21 Sep 2023

Akbar

Everything was perfect

Leisure Family

2/10

Poor

20 Sep 2023

Maxim

Not 5 star hotel((

1. Terrible cleaning service. We left $20 for the room cleaners every day from the first day of our stay (because we have a young child and wanted it to be very clean), but the cleaning got worse and worse. Not to mention, we checked into a room with sand on the floor. The broken drain in the bathroom wasn't fixed even after several calls and visits to the reception.
2. The rooms are either very old or poorly constructed. Everything is shaky and falling apart. The mattress is simply \"alive\"; if two people sleep in the bed, you'll bounce every time the other person turns over.
3. There are no elevators in the buildings, so if you have a small child, don't accept the 3rd floor. It'll be tough for you.
4. The service is a whole other story... In the restaurant, they don't care about you. Nobody will ask if you want something to drink with your dinner. We also went to the paid Italian à la carte restaurant, after which we all got food poisoning. We were severely sick with high temperatures and all the symptoms. Did anyone from the hotel apologize? No one! I repeat, they don't care about you at all.
5. The food in the restaurant is not tasty! I've been to various hotels, from 3-star to 5-star, but I've never had such tasteless food. The selection is very limited. Breakfasts are terrible. Nobody will make an omelet to your liking. In summary, the hotel doesn't live up to its claimed 5 stars at all. Paying 4,000 euros for 9 days, we expected some basic respect.

Friends_and_family Family

8/10

Excellent

11 Sep 2023

Lozan

It was fantastic, I love the staff specially reception, Mr (Esen) was great to contact with all new reservation. I love Kamelya collection

Friends_and_family Family

10/10

Exceptional

11 Sep 2023

Rosen

Excellent

Leisure Family

10/10

Exceptional

10 Aug 2023

Aliaksandr

Ill come back for sure

Business

8/10

Excellent

28 Jun 2023

Julia

Everything was great exept for food options, quality needs to be improved a bit. Room was old, but clean and spacious. Good aquapark and kids club. Also the bar areas by the pool smell bad and makes you not want to have a drink! I think for the price paid way overpriced!

Leisure Family_with_children

10/10

Exceptional

15 Jun 2023

Ammar

It was our first visit to Antalya and we really enjoyed our stay at Aishan K Club.

Room was very comfortable with all amenities. Staff was very helpful and accommodating. Food was very good, with generous buffet and plenty of options. Pools were very clean and well maintained. Water park was excellent as well. Beach also had plenty of facilities including free snack bars, ice cream corner and drinks.

Overall it was very kids friendly and our three year old loved every bit of it.

Only suggestion is to include Iron/ Iron board in rooms and arrange facilities for women only pool.

Leisure Family_with_children

10/10

Exceptional

06 Jun 2023

Beata

Very good resort for families with kids.

10/10

Exceptional

06 May 2023

Natalya

Amazing , wonderful property . Very fresh and delicious food every day , fun night shows and animation team.
Clean property.
Indoor pool warmer then outside pool if you are going not in hot season.
Very well maintained kids club hIGHLY reccomend, our kids was in good hands and actually wanted to stay in there.
Photo stand also did a good jo with our pictures, very kind young mans.
Thank you for a great Vacation!

2/10

Poor

22 Apr 2023

omar

Everything in the hotel is nice and beautiful the food is great all the waiters and super, except the reception staff for aishen k hotel (Ms fatma) she treats you very bad with an attitude. I already saw this in the comments before i arrive . But unfortunately this is true. I would have come back to the hotel but because of her i will not . Thank you

Leisure Family_with_children

10/10

Exceptional

15 Nov 2022

Teresa

Hotel was fantastic nothing was to much bother everyone very friendly

Partner

10/10

Exceptional

14 Nov 2022

omar

Excellent

Full mark

Friends_and_family Friends

10/10

Exceptional

13 Nov 2022

badr

Very good

100%

Friends_and_family Friends

2/10

Poor

01 Sep 2022

Aziz

I stayed between the 2nd and the 23rd of August, so you could say that I spent enough time to see everything there is to this resort.

The room looked nothing like the pictures online, I had booked a deluxe family room with one double and a single bed, on my arrival I found the room with 3 single beds. They were over booked so they were not flexible in giving me what I paid for.

They cut corners in terms of cleaning and it wasn’t frequent enough. The sheets weren’t changed unless I complained, I would find small ants in my bed and eventually I had enough. The food was honestly terrible, their menu was consistent and changed maybe once or twice throughout our three week stay, so you can imagine how disappointing that is for a family that paid for the all inclusive option.

I had asked them to place my room close to that of my children but they didn’t care. During my second night, all 3 of my children, aged 20, 19 and 13 heard a hissing noise (that of a snake) behind their bed. There was no night manager on the property and so they had sent security to check the room. After security dismantled my sons bed, I saw a makeshift panel trying to cover a hole behind the headboard. My children were frightened to fall asleep and reception wouldn’t change their rooms until 2 days later.

When coming on holiday you would expect that you are there to relax, not to worry about the safety of your children. I’m utterly disgusted and appalled by the level of service provided.

Leisure Family_with_children

4/10

Poor

11 Aug 2022

Ehsan

It definitely didn't look like a 5 star property max like 3 star. Their restaurants were either closed or impossible to reserve! hallways were always full of cleaning bags (full of dirty towels or sheets), you had to jump through them to go out! Totally forget about drinking a quality drink in this property!

Leisure Family_with_children

8/10

Excellent

20 Jul 2022

Radia

The hotel is magnificent and it is improving from year to year, it would be necessary to review the cleaning which is bad, and perhaps diversify the buffets at dinner, we enjoyed staying at the KAMELYA K CLUB, impeccable stay

Leisure Family_with_children

10/10

Exceptional

02 May 2022

Hayri

perfect

Leisure Family

6/10

Pleasant

02 May 2022

ABDULLAH

I enjoyed my stay and liked how friendly the staff are. The only thing that disappointed me is that the hotel didn't solve a problem we had with the toilet seat. Apart from this incident, I would stay there again.

Leisure Family_with_children

10/10

Exceptional

11 Jul 2021

Verified traveler

Overall it was great..kids had a lot of fun..staff should learn english language for better communication

Leisure Family_with_children

8/10

Excellent

11 Jul 2021

Verified traveler

The property is very clean. Customer service was great. Air conditioner did not work in our room when we just checked in, so we were moved to another room while they were fixing our unit. For the inconvenience, they let us check out late for free. They have medical assistance on site and it came very helpful when my husband did not feel good and we were in heed of medical help. We will definitely return to this place.

Leisure Family_with_children

8/10

Excellent

20 May 2021

Ahmed

Room not like reservation

Kamelya change my reservation from superior room into standard room without prior approval nor knowledge even. Most of the resort facility wrer closed

Friends_and_family Family

8/10

Excellent

31 Oct 2019

Imdadul

I would recommend. Family enjoyed it.

Once we changed our room, the house keeping was poor in the new block. Disappointing it wasn't consistent. Other than that the place is brilliant and has lots to offer.
Maybe children shows at earlier times would have been great given it caters for family.

Friends_and_family Family

8/10

Excellent

22 Oct 2019

Ninoslav

Nice hotel with good amenities

The room was very nice and spacious. There was some waiting time to get a table for each meal. Quite a typical all-inclusive resort.

Friends_and_family Family

10/10

Exceptional

07 Sep 2019

Fadi

the overall experience was very pleasant it was as we expected and wanted our vacation to be.

Leisure Family_with_children

8/10

Excellent

27 Aug 2019

Sejaan

Bad room service

Everything was fantastic except for room service. They should take care of the cleanliness of the rooms cause we were 15 couples and we were not satisfied about room service!

Family

10/10

Exceptional

09 Aug 2019

ahmad

Family vacation

It was very good vacation with children.the pools iv very comfortable for children and the kids club was wonderful with good team. The geust sirves yousof help us and we get a wonderful dinner in the turkey restaurant .

מאד ממליץ על המלון . נוח מאד . שקט. מועדון הילדים מצויין . בקרוב לבריכות שהן נוחות מאד ונקיות . מסעדת אולה קארט הטורקית מצוינת ונתנו לנו ארוחה למרות שמבחינת הימים לא הגיעה לנו בחינם. אבל קיבלנו .יחס מעולה של הצוות .יודעים מה זה שירות .
هذه المرة الثانية في هذا الفندق. ونوصي بو . البرك ممتازة
ممتاز بجانب البرك مع تكييف رائع.
والأكل قمة الروعة . هنالك مقهى جدا
ممتاز .

Family

10/10

Exceptional

05 Aug 2019

Sidki

Best Hotel

As ever, we enjoyed every moment of our stay at kamelya.
Amazing hotel, I liked the new coffee house, with a lot opening hours, the coffee is professional & tasty..

Family

10/10

Exceptional

28 Jul 2019

Verified traveler

Very nice hotel. Many pools. Suitable for families with kids. Beautiful beach and very safe. I RECOMMEND.

Friends_and_family Family_with_children

10/10

Exceptional

15 Jul 2019

Faisal

Excellent

Very good must stay

Family

10/10

Exceptional

23 May 2019

Verified traveler

Best vacation hotel in Turkey. Ideal for families and couples.

Business_and_leisure Friends

8/10

Excellent

11 May 2019

James

A first class resort for families of all ages although it does seriously suffer from a lack of English language channels on the bedroom televisions (only BBC world and CNN) which renders it useless for young children.
Additionally, there is no indoor bar area (K club) making it very uncomfortable to be anywhere other than the coffee shop in the cold evenings (May 2019) The hotel 'guest services told us on the penultimate day that the bars in the adjacent properties could be used - a bit late methinks.
The existing unwelcoming outdoor bars are poorly staffed leading to long queues throughout the day.
I was not a fan of seeing hugely overweight males parading through the dining hall without a shirt or T shirt whilst the staff say or do nothing. Completely inappropriate IMO.
Other than that, a very well maintained family resort with top quality amenities and food choice.

Leisure Family_with_children

8/10

Excellent

27 Apr 2019

Nadia

April 2019 family stay

We really enjoyed our stay at kamelya k club, we are a family of 5 and we found the family suite to be perfect for us. Our children are 9 years old, 5 years old and 3 years old.

We really loved the attention to detail throughout the hotel gardens, the food was delicious and there was always plenty of ice cream at the cafe and restaurant for the kids. We had a wonderful time and would highly recommend.

Family

6/10

Pleasant

01 Nov 2018

Gigi

The hotel is nice by being next to the beach and having entertaiment. However their downfall they had too many cats which walk freely in the restaurant while guests are having meals. On our last meal one of the cats pooed behind me while we were having dinner which put everyone off and we left. When we told the staff they did not seem bothered they said we know we will cleam it.

8/10

Excellent

16 Oct 2018

Jurate

We have stayed in a deluxe room for 9 nights in Kamelya K Club hotel. The hotel room was ok but needs a refurbishment in a bathroom. The service for the rooms is very early, staff kept nocking on the door 9.00 am every single day.
Food was nice and big variety, we were entitled to choose one la carte restaurant out of 5 for a dinner of our choice and food in Chinese restaurant was delicious.
Canteen for breakfast, lunch and dinner was very busy, always was a struggle to find a table.
In overall it was a good holidays.

10/10

Exceptional

01 Oct 2018

Steven

Very good resort

all the staff were polite and friendly, Ozlem cleaned our room daily she was very friendly and did an excellent room cleaning. Jimmy, and all the animation team organised things to do during the day and the evening. There was a mini disco for children and then there were some extremely good dance acts, followed by different events in different locations on the site. The food was presented well, perfectly cooked, and the waiting on staff were very helpful. It is located between Side and Managvat, both have markets which you can visit and outside you can get the mini bus to both cities which are both worth a visit. the cost each way was 4.5 lira ( approx 60p).from Managvat we took a further journey to Alanya for 11 lira one way (approx £1,50).We took advantage of the a la carte dinner in the China and Mexico restaurants by the sea. well worth trying them as both provided excellent food and service. for me the Mexico restaurant just topped the china - there was nothing much in it. The only thing which disappointed me with the whole area is that they advertised prices in Euro's - when i go to Turkey I want to spend lira and see prices advertised in lira not euros.

Partner

10/10

Exceptional

28 Sep 2018

jyoti

Excellent hotel

Excellent hotel nr beach very clean food excellent staff frendily entertaiment excellent overall very nice place highly recommend

10/10

Exceptional

25 Sep 2018

HMAM

Excellent room for free wifi
and cleaning room every day replacing towels

Family

4/10

Poor

27 Aug 2018

ali

Nice but much room for improvement needed.

It was ok but anywhere else in the world it would be a standard 4* hotel as opposed to the 5* rating they have fairly disappointed with cleanliness of the room and service from room staff. Ok if you want a family holiday with many pools but dont hope for a guaranteed sun lounger as the majority russian guests who wake up at 6 to go throw their towels on them and go about there business without coming nowhere near the loungers and the hotel do nothing about it so you end up arguing with guests if your like me and want to push for your rights or end up without one for majority of your holiday if you dont want to cause an argument.

4/10

Poor

26 Aug 2018

Verified traveler

If you are looking for a hotel that is suitable for toddlers, then this is NOT the place for you. Everything is very far apart, there is no babysitting for those under 4 (although they say they offer babysitting at an extra charge), and my kids both ended up with hand, foot and mouth disease.

I had to fight for three days to get the hotel to provide me with a babysitter for just three hours a day. In the end the guest relations manager helped, which was great. But it took almost three days of fighting and yelling.

So... while it is likely perfect for kids over 4, stay away if you want a hotel for toddlers.

10/10

Exceptional

20 Aug 2018

Verified traveler

Excellent hotel you will not be disappointed

This hotel has the lot
Beach , bowling polls everywhere and a small Aqua Park

10/10

Exceptional

03 Aug 2018

fadi

it was a great trip

great hotel for family, good food, very good facilities
recomended...

8/10

Excellent

03 Aug 2018

ahmad

Vary good vacation

Family

8/10

Excellent

06 Jul 2018

Mustafa

Fantastic trip

I enjoy staying at Kamelya with my family

Family

10/10

Exceptional

30 Jun 2018

Valdas

Nice hotel

Good hotel room. Great food and. Very neat. There are so many games for kids

6/10

Pleasant

02 Nov 2017

Brammers

Great facilities but 1 restaurant per week?!

Nice hotel with lovely facilities. About an hour from Antalya airport. Wasn’t many English (at October half term) mainly Russians & Germans.

Disappointed at lack of non smoking areas. Even some outdoor tables without ash trays would have smokers sat there & staff don’t take action.

Hotel has 5 restaurants yet you can only go in 1 a week. Not 5! Just 1. Why bother having 5 if most guests can only experience 1?! Rest of time must be taken in buffet. Also smoking allowed in restaurants (not indoors at buffet). Guess we just not used to this now in UK?!

6/10

Pleasant

30 Oct 2017

Ishmail

2. Stay and very bad service!!!

I am staying here 2. time in a row after 14 days perfect holiday last year 2016.
But this year service was so bad, and restaurants were dirty. Food still tasty but combinations of chicken and minced beef only. There were fish available so we eat fish all times.

In room the bed was very old and torn, 25 October 2017 night room got flooded. Floor was full of water while we sleep. Luckily, I did not leave my laptop on the floor.

Our flight was late and been charged 35 Euro to keep the room until 9 pm. I was expecting complimentary late check out, after the room got flooded and we still stayed there.
I am Turkish and speak the language and hotel staff was so not trained wasn’t able to understand what I ask and was rude while talking.

But hotel territory is great and huge, I like it. I hope next year they make some upgrades to rooms, cleanness and staff. I will not stay there anymore as I do not like rude service as long as I pay for it and its not there.

Good luck to Kamelya with this service level.

10/10

Exceptional

26 Oct 2017

gary

Superb holiday destination

A fantastic family holiday, while it is sunny with many pools to choose from and a bar at each one!
No entertainment in the evenings and nothing to do when it rains.
We had 5 amazing days there and would definitely recommend.

10/10

Exceptional

30 Sep 2017

Alaa

Unforgettable time

The resort is amazing. They have considered everything that keep the guest staying as convenient as possible. They care about the environment and we wittinessed that the hotel has employees with disabilities to encourge them to work and engage in the community which excellent idea.

10/10

Exceptional

25 Sep 2017

saeed

good

the hotel is v good
I need to visit the hotel agane
I am happy with this trip

10/10

Exceptional

21 Sep 2017

Akail

Amazing hotel with a change of staff required!!

Amazing hotel with sooo much to offer, animation staff were amazing but other staff lacking in any form of personaliy

8/10

Excellent

01 Sep 2017

CK

Nice hotel but need to improve cleanliness

Lovely area to pass a vacation making lot of activities and entertainments for families but to be honest cleanliness must be improved.

8/10

Excellent

29 Aug 2017

Verified traveler

Beautiful resort with everything you need

We stayed at the K club, and were allowed to use facilities at the Selin and Fulya which was wonderful to have access to all three.
The K Club did not have much indoor activities which was a shame if you didn't want to stroll down to the over two.
Food was fantastic as was the service and rooms. Do not use hair dresser. I am a brunette and came away completely blonde after asking for a few low lights. ...they need to employ better English speaking people as most speak german

10/10

Exceptional

29 Jul 2017

TA

Beautiful hotels on a blue flag rated beach

A stunning collection of hotels right on a gorgeous strip of beach. The complex has a 3 hotels with the use of all 3 hotel facilities. An excellent choice of food through out the day with lots of bars & snack place in between. Amazing set of pools indoors & out with a huge dejection for children. A very child friendly hotel with lots of activities for children. A good collection of entertainment for all. Overall a good location for a summer holiday

8/10

Excellent

22 Jul 2017

Hamid

Amusing hotel

Very big and picturesque hotel like a art work. amusing arcitature and the best snack services. unlimited pool and beach seating area and beds.

Family

6/10

Pleasant

28 Aug 2015

Rob

Nice and close to the beach, hotel staff are not very helpful. We was a part of ten and 4 our of 10 of us had suffered with diarrhoea for more the two days of our 10 day holiday. My wife has come back to the UK and is still seeking medical attention for this bug. We believe it to be from either the swimming pool or the sea. Please be careful if you are travelling to Turkey.

8/10

Excellent

28 Aug 2015

Verified traveler

Lots of Pools and Families

The room is of solid 3-star standard. The all inclusive nature of the place works well, with food put out for lunch at various stations by each of the pools. Overall, the quality of the food is fine, except the coffee which is horrible. The biggest failure is the lack of staff at reception and the fact that a lot of the decisions have to be made by one overworked person. It literally took 1 hour for us to make a dinner reservation at the internal Turkish restaurant. It is nice to have access to facilities at the other 2 hotels on site (Fulya & Selin), as Selin especially is quite nice. Most of the guests are German and Russian families with children under 10 years old. But there is plenty of space for everyone.

Family

8/10

Excellent

07 Aug 2015

Muhammad

Very nice holiday resort

We just returned from a week long holiday there and found the resort to be better than our expectations based on past reviews. The food, staff, facilities and entertainment team were amazing! The beach area was very clean. Plenty of food & drinks available around the clock. foam parties, beach parties, dance shows, sports and activites were all well planned.
We checked out at 12, and were picked up by the taxi at 6; staff was cordial enough to look after us till then and make use of all facilitues. Loved the service!
Would recommend this resort.