Dreamwave Hotel Ilagan

8/10

Excellent

13 May 2026

Carlos

The location was very good! Expect an average room, the WiFi was not 100%, only two bars at the room, went on and off. Restaurant all over and shopping was super nice and it will not break your pocket! Loved the security, I feel safe!

Friends_and_family Family

6/10

Pleasant

10 Mar 2026

Manolito

weak internet, smart TV don't work due to weak wifi maybe but overall was pleasant stay

8/10

Excellent

16 Feb 2026

James

The hotel is decent for the price. Rooms were clean and staff were polite. Some facilities could use improvement, but overall it’s a comfortable and convenient place for a short stay

Leisure Family

10/10

Exceptional

13 Mar 2023

Thomas

The staff at this facility were A . They made us feel at home and went out of their way to make our stay comfortable and enjoyable

Leisure Family

2/10

Poor

07 Mar 2019

Verified traveler

They serve the food cold.
Serve hot drinks with cool warm water, how to meet x your coffee or Milo when the water is not hot enough.
Ask sauce for the food they serve but already consumed the food not even arrive the sauce and not been serve at all.
Need to improve the service especially food serving

2/10

Poor

17 Dec 2018

Verified traveler

We were checked into a room with a broken hot water heater, the staff knew and laughed about it when we complained, “ oh we know”. The noise from the function Hall was terrible and we were told no to all suggestions to deal with it. The room was dirty and the towels, mat and sheets were stained. I was told scrambled eggs were unavailable for breakfast, only sunny side up was available? Makes no sense unless the scrambled egg chef had a day off! Terrible motel, not even a hotel, will never spend money here again.

10/10

Exceptional

03 Nov 2018

Valerie

Comfy beds

Our room premier with 2 beds is very affordable shared by 4 adults with no extra pay and also includes free breakfast for all of us.It's clean and we'll lighted too. We had a nice and comfortable stay. Will surely avail next time we visit ilagan.

Family

8/10

Excellent

14 Aug 2018

Verified traveler

Excellent Service

Excellent hotel personnel and service
though the breakfast is not that good and there's no security guard present when we were there.

10/10

Exceptional

03 Aug 2018

Chris

The staff are excellent, attentive and friendly. The check in and check out process was handled efficiently.

6/10

Pleasant

30 Jul 2018

Anne

Hot water in room was not working well... rooms are big.. loctaed beside the mall.

6/10

Pleasant

09 Jun 2018

Mary Bess

Dreamwave Hotel

Phones is not working, i have to go down to the front desk for our breakfast. In my 4 days stay they did not clean our room and change our towels. All employees are accomodating and polite

Family

10/10

Exceptional

30 May 2018

Michael

Very nice hotel for provincial area.

Had a great 12 day stay a Dreameave, very clean, big room with huge king size bed, but amazing friendly and respectful staff.

4/10

Poor

26 Jan 2018

Adolfo

Not customer comfort/privacy tuned.

Instruction on room facilities use were meager or non-existent. You have to discover/ask how to operate room facilities.
Hot/cold water control is by luck.
Leaking water joints.
WiFi, on and off.
Loud noises outside that can be heard in the room.
Staff excuses were: Sorry we're having problems; We forgot; Sorry, sorry, sorry...

4/10

Poor

17 Jan 2018

Jun

Only good choice for the area though...

Contrary to per room info in the ad, no slippers were provided; hot/cold shower control is terrible and one might suddenly go from very cold to very hot without making any changes; did not get the ordered free breakfast on the first day with a ' we are sorry response' as the only explanation... The room lighting placement needs a lot to be desired --- had to plug/unplug and move lamps

2/10

Poor

20 Dec 2017

jay

Staff are so inconsiderate. They can get so loud in the corridors even in wee hours.

2/10

Poor

19 Nov 2017

Milet

hotel with good interior design only

room 312 hot shower not functioning
room 311 very old furniture
no intercom, no wifi signal, no landline, no communication available - super TERRIBLE
the same breakfast choices everyday; food delivered 6AM (not cook per order) and served until 10AM - FOOD SAFETY ALERT!
lobby with luxurious design but not warm & accommodating for guests, no table & elec. outlets available for business use
hope you are open-minded and not insulted with this constructive feedback, meaning you can post this for improvement purposes and for public awareness, and if you really care. Thanks.

10/10

Exceptional

29 Aug 2017

ABIGAEL

Nice stay

all good

8/10

Excellent

21 May 2017

jeffrey

The addition of free breakfast is a plus over my last stay, but there is no resturant or ice. staff was courtious and polite. I would say that Dreamwaves is the best hotel in Ilagan City.

Partner

10/10

Exceptional

22 Apr 2017

Wendy

Best and Modern Hotel in Ilagan City

Location is good, next to a big shopping mall which has fast food restaurants and supermarket. Service is very good and friendly. Bedroom is clean and comfortable but we have some problems to access the wifi in room, hope the Management will look into improving the signal. However, the wifi signal in lobby is good. McDonald's breakfast was provided which is a good choice for guests. Highly recommended for all especially business travellers.

Partner

4/10

Poor

21 Feb 2017

Verified traveler

They have potential

Before I state my opinion I would like to say that this hotel has a lot of potential. It looks like we were just unlucky to book too late. We were given the last option possible for a room which was the annex. This was a room right next to their event hall in which there was a rehearsal the day we checked in and the actual event the morning we woke up. It was very loud and sleeping soundly was out of the question.

They do have a nice shower and super comfortable bed though. I do give a thumbs up for that.

Food wasn't anything special either so you might be better off getting breakfast somewhere else instead of paying for it.

Family