Name: Clarion Pointe on the lake Clarksville South Hill
Address: 103 Second St, Clarksville, 23927, US

6/10

Pleasant

02 Aug 2026

April

Convenient, friendly staff.

6/10

Pleasant

01 Aug 2026

Larry

We were hoping to receive room service each day of our two day stay.
Nothing could be labeled as special treatment throughout the stay.
I left two shirts in Room 105 when I left - it would be special if they could be returned.
Thanks
Larry Kiefer

8/10

Excellent

29 Jul 2026

Angela

The hotel and the rooms were very clean. Was a nice little place by the lake to stay.

6/10

Pleasant

20 Jul 2026

Amanda

The staff was polite and helpful!

4/10

Poor

19 Jul 2026

Janice

The sliding door was very difficult to open. The location was convenient.

Friends

10/10

Exceptional

13 Jul 2026

Rebecca

The staff and the beautiful Lake.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Julian

Room was a good size and the bed was comfortable. Good selection for a quick breakfast included. Staff was very friendly and helpful.

Partner

10/10

Exceptional

11 Jul 2026

Don

Staff were very friendly and more than happy to help with anything

Friends

6/10

Pleasant

11 Jul 2026

Mary

The front desk clerk was extremely helpful. The room was ok but the bathtub was very dirty and the shower curtain had mold along the bottom. The breakfast was not very good.

Partner

10/10

Exceptional

28 Jun 2026

Kayce

Was much needed for the short stay we had. Second time staying with our little family. Would use again if needed

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Brad

Staff were excellent. Great location. Nice views of the river.

Family

10/10

Exceptional

14 Jun 2026

chris

Great!!

8/10

Excellent

10 Jun 2026

Leigh

Great location on the lake!

Family_with_children

6/10

Pleasant

09 Jun 2026

Deborah

The breakfast was adequate. The quality of the coffee was poor.
The largest disappointment was that our card keys failed to work on the second day of our stay. We had to call the hotel staff to help us enter the building. We are both disabled and had to stand outside in the heat.

Family

10/10

Exceptional

08 Jun 2026

Angie

The room was clean and the bed was very comfortable. The hotel was nice and quiet. front door desk staff were very nice.

Family

10/10

Exceptional

06 Jun 2026

Lisa

Nice clean room with a great view! Staff person was helpful and polite. Great place for a mini vacay!

6/10

Pleasant

31 May 2026

Melissa

Room and not be vacuumed was dirty and sink was leaking.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Deanna

Clean room and friendly staff

Family_with_children

8/10

Excellent

24 May 2026

Michael Coll

nice stay would recommend

Friends_and_family Family

6/10

Pleasant

17 May 2026

Eileen

The view is beautiful. Bed and pillows not very comfortable and there was an overwhelming smell of either a cleaner or room freshener that was not pleasant

Partner

8/10

Excellent

15 May 2026

Towner

Continental breakfast only, did not eat there.

Partner

10/10

Exceptional

09 May 2026

Nicholas

Great place to stay when visiting Southside Virginia

Self

10/10

Exceptional

04 May 2026

Christopher

I stayed here to get to know the town of Clarksville. I had read an article in Southern Living magazine about the 18 best lake towns in the South. Clarksville, for sure is one of them. With all of the wonderful shops and eateries along Virginia Avenue there was plenty to see and do. I just wish I had time to get out on the water. I liked it so much that I signed a 1 year rental agreement. If you like to golf, fish and eat well this is a must place to visit. The best part was the friendly staff at the hotel. They gave me a great agenda for each day to go see and do. I will be staying there again soon before I move into my rental.

Self

2/10

Poor

30 Apr 2026

Rodney

Will never stay there again…the application said pay at the hotel…when I woke up the day of the trip, the full amount was taken out of my account…when I checked in, I had to pay the full amount again…when I asked about the amount that was taken that morning the desk attendant said that was a authorization…it showed as a point of sale debit on my account…I paid $368 for 1 night…that was Saturday 4/25…it is Thursday 4/30 and then charge is still on my account…I will be taking this up with my bank…don’t stay there…I go to Clarksville 1 to two times a month and normally I stay at Hampton Inn in South Hill…never any problems…since I have family in Clarksville and a business down there I will continue to stay in South Hill and drive the 25 minutes

10/10

Exceptional

20 Apr 2026

Carolyn

The staff at this facility makes it worth going back each time. I am in Clarksville. They continue to make improvements to their property and listen to the feedback from their customers.

Partner

8/10

Excellent

12 Apr 2026

Renee

Breakfast was great

10/10

Exceptional

07 Apr 2026

Zheng

Very good

Family_with_children

8/10

Excellent

06 Apr 2026

Karen

Staff polite, easy check in/out, only issue was the shower was lukewarm water.

Friends

4/10

Poor

31 Mar 2026

Jessica

First impression was the parking lot; it is rough and very uneven. We arrived at dark and there was one other person waiting to check in at the time, but no one was at the desk. She called the hotel several times with no answer and then someone finally came out to help us. I used a 3rd party site to book. The person said we had to out a card on file for incidentals, it was $100 and just a hold not a charge. We checked out before 6am the next day and left. We literally only slept, didn’t use a bath towel or anything. On Monday morning we were charged $100. We called and said we’d be refunded. By. Wednesday we still didn’t see the refund and were told that the person who charged it was not supporting be doing that (happened to others to) and that he was no longer with them. We finally received the refund on Friday, a week after we checked in. We now know why the hotel across the street was full and this one was not. We won’t be back!

10/10

Exceptional

20 Mar 2026

Erica

The staff is always so nice and friendly, the rooms are always clean and i feel safe around the property

Friends_and_family Friends

4/10

Poor

11 Mar 2026

john

Didn’t look bad from the outside. The lobby was even nice. The room…. Never again. The mattress was like concrete with a sheet over it. The bed frame was a big metal box that popped every time i moved! I also noticed the door had a very large gap at the bottom. I could literally sit on the bed and identify every shoe that walked by. Not sure if the place flooded in the past.

Self

8/10

Excellent

08 Mar 2026

Bobby

Overall room was clean and wonderful view. The bed was a little squeaky due too the metal frame it sat on, but the room and staff was great. Would recommend

Partner

8/10

Excellent

15 Feb 2026

Kathleen

Room was clean. Bed was comfortable. Could use some hooks and/or towel racks other than the one over the toilet. The sink was in a different room with no where to hang your towel. ?? Heater made the room so dry. Did not sleep for the noise from the heater turning on and off (loud!). Staff was courteous.

Business_and_leisure Family

10/10

Exceptional

22 Jan 2026

Matthew

Clean rooms

Business_and_leisure Self

10/10

Exceptional

18 Jan 2026

Eric

Clean and friendly staff.

Leisure Partner

6/10

Pleasant

18 Jan 2026

Scott

Nice staff, clean room

Business_and_leisure Self

10/10

Exceptional

11 Jan 2026

Kaleb

Stayed here many times since it's close to my jobsite up in Clarksville. Only ever had a single major issue and it was taken care of promptly after letting the staff know. The rooms are nothing special since it's a small hotel in a small town, but even on that scale it's still above average. Right on the main street so you can walk anywhere you want, and there's a brewery right next to the hotel if that's your kind of thing.

Business Self

10/10

Exceptional

01 Jan 2026

Paige

Excellent service! I asked for sugar free maple syrup for my waffle which they did not have. The next morning there was a bottle of sugar free maple syrup on my table. That's what I call Excellent service! They also gave us everything we asked for during our stay including extra towels. And when we complained about our noisy neighbors, they moved us to a quiet room on the other side of the building free of charge! I highly recommend this hotel.

Leisure Friends

10/10

Exceptional

26 Dec 2025

Dennis

We stay at this Motel each Christmas when we visit our daughter and family for Christmas. It is clean, friendly staff, and very conveniently located.

Leisure Family

8/10

Excellent

09 Dec 2025

Elizabeth

Shelter in a snowstorm - the room definitely had the heat rolling! Nice friendly staff - helpful. Would stay again if needed.

Business

10/10

Exceptional

06 Dec 2025

Lisa

Friendly staff, easy check in, very clean room and spacious.

6/10

Pleasant

26 Nov 2025

Sarah

It was OK. Big kingroom. The bed was on a metal platform and it's squeaked every time you touch the bed. In our room and throughout the property was the most garish flower displays I've ever seen. They were faded and weathered, and quite honestly, looked like casket spreads. We did notice there was a funeral home within walking distance. They may be affiliated with it. There was massive cobwebs with ancient dead bugs in the corners of our room. But at least he didn't charge us a deposit checking in. Check in was quick, easy and friendly enough. I also do not appreciate that.There was no elevator and I did not know that until we got there.

Leisure Partner

10/10

Exceptional

24 Nov 2025

Marissa

Excellent views of the Lake! Nice location. Beautiful flowers in the vases outside of the hotel that added a special touch. Staff went above and beyond to make our trip comfortable, Safe and Relaxing. Would definitely stay there again.

Friends_and_family Family

8/10

Excellent

23 Nov 2025

Christopher

The room was beautiful, spacious and clean with a wonderful view of the lake. I wish I could have stayed a little longer

Leisure Friends

10/10

Exceptional

18 Nov 2025

Erica

The stay here is always pleasant. The staff is always, always nice when i come. If i need anything they fix the problem fast. Can't wait to stay again

Partner

10/10

Exceptional

17 Nov 2025

Susan

The room was very clean and comfortable. I love the location next to the water. I will definitely be returning.

Leisure Self

8/10

Excellent

16 Nov 2025

Jarmy

Good

Business_and_leisure

8/10

Excellent

07 Nov 2025

Jing Hau

The facility was clean and convenient.

Business

10/10

Exceptional

05 Nov 2025

Dan

Great stay. Great view

6/10

Pleasant

31 Oct 2025

michael

Should have taken a picture. The microwave in the breakfast area was a mess. Room was ok. Shower head was loose. It was the off season so it was very quiet.

Leisure Self

8/10

Excellent

25 Oct 2025

Douglas

Older hotel but clean. Great location

Leisure Self

10/10

Exceptional

21 Oct 2025

Bibb

Friendly

8/10

Excellent

14 Oct 2025

Deborah

Room was clean, quick breakfast options, nice staff.

Leisure Family

10/10

Exceptional

12 Oct 2025

Sharon

Room was excellent. Nice and clean comfortable.

Friends_and_family Family

8/10

Excellent

05 Oct 2025

Elizabeth

In town for a fishing tournament. Hotel was conveniently located, our room had a balcony overlooking the lake, spacious room. Some dirty areas in room (floors between bed and nightstand) but nothing worth fretting over. Hotel can’t control but someone was smoking the wacky tobacky and the halls were terrible. Would definitely stay again.

Friends_and_family Family

8/10

Excellent

29 Sep 2025

Stacey

Outside balcony and common areas needed a good cleaning.

Leisure Family

6/10

Pleasant

27 Sep 2025

Vickie

Staff very helpful

Leisure Partner

10/10

Exceptional

19 Sep 2025

Michael

Clean rooms, friendly staff.

10/10

Exceptional

24 Aug 2025

Randall

The staff was very helpful.

Leisure Family

2/10

Poor

23 Aug 2025

Trent

Poor

It was awful. Front desk said I couldn’t check in because I wasn’t 21 but this website says 18+ and it was a whole ordeal. During that exchange a customer came out and said his room smelled like mold. Mine also smelled weird. Pictures do this place justice but it does not live up to the pictures.

Self

2/10

Poor

20 Aug 2025

Takiyah

Disgusting and unacceptable. I arrived late on August 15th after a long travel day, planning to stay two nights. The first room I was given had hairs in the bed and stains on the sheets. The front desk staff walked me to several other rooms — all were just as dirty. Nothing was clean or remotely acceptable. I ended up sleeping in my car and never used a room, the hotel has done nothing to make this right. As a frequent business traveler, this was one of the worst hotel experiences I’ve ever had. Avoid this place at all costs.

Business_and_leisure Family

6/10

Pleasant

17 Aug 2025

Nancy

Road Trip

Bed was comfortable. Did not eat the breakfast, went elsewhere.

Friends_and_family Family

10/10

Exceptional

14 Aug 2025

Nicholas

Clean place right on the lake. Great views and convenient

Business Pet

4/10

Poor

11 Aug 2025

dexter

lack of food options. bed was fine. not a fan of the staff

Leisure Self

8/10

Excellent

05 Aug 2025

Rosanna

I like the quietness of the area. The room was spacious and clean.

Business_and_leisure Family

8/10

Excellent

27 Jul 2025

ANTONIO

Aside from a few hiccups we had a overall good stay. First room they gave us had a smell but they switched us to a new room immediately. We also ran into keycard issues (stopped working) which they fixed pretty quickly as well. I was happy to see the rooms had microwaves and fridges. AC was super cold. The bathrooms weren't the cleanest (for my standards. I'm picky and bring my own cleaning supplies to every hotel I stay in) but definitely wasn't disgusting. Would book again.

Leisure Family_with_children

8/10

Excellent

19 Jul 2025

Frankie

It was a nice stay.

Leisure Family

6/10

Pleasant

13 Jul 2025

Jeffrey

Breakfast items ran short both mornings (waffles first morning and coffee second morning). Outside entry doors were capable of being locked for occupant card entry only - but the outside doors were never locked even after 11pm at night. Over-priced for what you get.

Leisure Family

10/10

Exceptional

12 Jul 2025

Chris

Great breakfast and nice rooms

2/10

Poor

06 Jul 2025

Emily

Absolutely worst stay I’ve had anywhere in a while. Nasty room with huge water leak. Couldn’t enjoy the balcony over looking the river because of all the spider webs and spiders. Blood on pillowcase & comforter. Dirty floors, dirt in the bed, sour smell walking in. Staff did what they could but still absolute horrible stay.

Leisure Family_with_children

10/10

Exceptional

30 Jun 2025

Eleanor

So many great things, hard to list all. I believe the staff has to be my favorite part of our week stay there. Lindsay at the front desk was an exceptional help in every way. J the maintenance engineer was also very helpful. The maids, exceptional as well.
I will definitely be returning to this wonderful hotel.

Leisure Partner

8/10

Excellent

30 Jun 2025

Cynthia

The staff were great and very helpful. Great location, very clean.

10/10

Exceptional

29 Jun 2025

Amy

Had a good stay here nice picnic area and place was clean !

Leisure Family_with_children

10/10

Exceptional

27 Jun 2025

Maggie

I love everything about this place! Immaculate rooms, friendly, attentive and genuinely warm staff.

When I need a place to rest and gather my thoughts, this is the place I want to go.

I found it after wandering off course and making a wrong turn somewhere. It was fate. 😊

Business_and_leisure Pet

6/10

Pleasant

27 Jun 2025

Vianna

Easy check in. Great location! Sime issues with the room, but staff was pleasant and responsive

Business_and_leisure Family

10/10

Exceptional

26 Jun 2025

Debra

Peace by the Lake

My stay was wonderful, when ever I stay at this property I never have any complaints. Everyone is always helpful

Self

8/10

Excellent

16 Jun 2025

Aileen

We arrived real early in the morning. There are only 2 levels, but no elevator. After sharing that we physically couldn't walk up and down all those stairs (with luggage in tow), we were given a room on the first level at the same price. The front desk staff who checked us in did not subtract our room deposit and we were charged the full price. I'm waiting for the deposit to be refunded back to my account. Other than that, we enjoyed our stay. The continental breakfast was a plus, when we actually got there before 9. The on site staff was good, but was limited in what they could actually do to assist with pricing adjustments. The view was awesome.

Leisure Partner

8/10

Excellent

14 Jun 2025

William

Helpful staff. Room was as advertised.

Leisure Family

10/10

Exceptional

09 Jun 2025

Hallie

Comfortable room, pleasant staff

10/10

Exceptional

03 Jun 2025

James

Nice view of lake!!

Business

6/10

Pleasant

27 May 2025

Mandy

The sheets, towels, sink, countertops and bathtub we’re all very clean, but it’s the little things like the back of the bathroom door or the door to the outside balcony we’re all kind of gross and should’ve been wiped down. The beds were fine no signs of bedbugs or anything like that just really uncomfortable. Unfortunately we’ll probably have to stay here again and if we do, I’m going to bring cleaning supplies with me. The new owners have also put these horrible looking flower arrangements in each of the rooms. They l

6/10

Pleasant

26 May 2025

holley

Just so so

It was just okay. The hotel is quite dated. Carpet looks stained in hallways and the light switch in our room was missing one of the switches. It was just a hole that seems dangerous. There was a black rag that I think was there for ladies to remove make up but I’m not washing my face with a rag that I cannot see if it’s clean or not. There was also an odd smell in the hallway and lobby. It was like one you find in a dollar store.

Beautiful view of the lake and a VERY small pool

However, the ad said they offered continental breakfast but they had waffles, eggs, sausage, oatmeal, on top of cereals ,yogurts, and muffins with a variety of juices That was a nice surprise.

Partner

6/10

Pleasant

02 May 2025

Teresa

Rooms had a smell to them. Brewery next door was great.

4/10

Poor

01 May 2025

Chris

Not a great vacation for what I paid.

I had to be moved to another room, because the cable TV in my room was not working properly. At least they did move me. The only ice machine in my building did not work and I had to walk to another building. I did not have hot water. It was warm. Not the most comfortable after being out in the sun all day.

Self

10/10

Exceptional

01 May 2025

Scott

This hotel was very clean and in a great location for enjoying Kerr Reservoir. The best part of this place was the service from the front desk staff. I had an issue with my reservation (my fault) and the person at the front desk totally took care of me without any problem. Definitely a place I will return to.

10/10

Exceptional

06 Apr 2025

Margie

The hotel was nice but a little dated. Rooms were a good size. Breakfast buffet was clean with a nice variety of choices. Walking distance to some excellent restaurants and McDonald's as well as the main street in town. Over all it was a very nice experience.

Friends_and_family Family

6/10

Pleasant

06 Apr 2025

Caitlin

Just ok

Property was OK. They did not have a crib or a bed for my toddler. Breakfast was offered but mediocre. Check-in took longer than it should have. You can tell they’ve done some renovations, but a lot is still needed. The hotel is convenient and right on the water. We did not find the beds or the pillow is comfortable at all, my children slept on the pullout couch and that was awful as well. We had to go to the front multiple times for towels, soap, and blankets and sheets. Overall, it was just average nothing extraordinary, but nothing awful either.

Friends_and_family Family

10/10

Exceptional

29 Mar 2025

Susan

Great location on the lake!

8/10

Excellent

31 Jan 2025

James

Welcome to the Data Center corridor.

Business Self

10/10

Exceptional

25 Jan 2025

Eunhee

Really nice location right on the lake. Very quiet and close to restaurants.

Business Pet

6/10

Pleasant

20 Jan 2025

Kelly

The location is great. The bathroom requires an upgrade.

10/10

Exceptional

29 Dec 2024

Donna

No complaints

Partner

6/10

Pleasant

22 Dec 2024

Audie

The hallway carpet was pretty dirty. The outside door to side doors did not lock. My room wasn’t clean the first day of my stay

Business Self

10/10

Exceptional

01 Dec 2024

Rhonda

The staff was very friendly and helpful
Very clean and comfortable

Friends_and_family Family

2/10

Poor

24 Nov 2024

Steven

What they don't tell you when you book The Room is they want $100 deposit when you get there. Very noisy ! The shower leaked from each of the hot and cold water valve and leaked out the backside of the shower head. The bed had a metal frame underneath it and every time you rolled over or sat on the bed it would bang and clank underneath so if you're going to sleep don't roll over. Coming back to Clarksville in a month I will be staying across the street.

Leisure Family

6/10

Pleasant

13 Nov 2024

Marybeth

The room we stayed in was clean, however there was a light fixture with exposed wiring in the bathroom, the door to the room would not open properly (the locking mechanism kept sticking, so it took us over 10 attempts each time we tried to enter the room), when I tried to check in, it took over 15 minutes for the attendant to show up (and only after I finally called from the lobby), and the breakfast was disappointing (lukewarm coffee, stale pastries, not much else). I typically don’t leave negative reviews, but the entire experience at this hotel was very disappointing. We will not return.

10/10

Exceptional

01 Nov 2024

Erica

Always a good stay in Clarksville. Staff is always nice

Partner

6/10

Pleasant

25 Oct 2024

Myra

The property is on the lake and the lakeview and balcony was nice. The Bathroom tub was not clean and was an odor. The was vomit on the sidewalk and parking lot.

Business Self

6/10

Pleasant

25 Oct 2024

Terence

No comment

Business Self

6/10

Pleasant

16 Oct 2024

Paul D

Wouldn’t allow early checkin; bed needed replacing
Your website confirmed cost for air, hotel and car at the time of booking - yet Thrifty car rental put an extra fee on our charge account when car was turned in. It was returned in a timely manner with a full tank of gas