Onkel Inn Torres De Copacabana

8/10

Excellent

10 Sep 2019

Craig

Great views over the lake

Great views over the lake, spacious rooms and Alpacas roaming the grounds. We had a nice stay, the rooms can be little cold as the window seals aren’t great (we were there on a windy night). It is a little further from town than I expected but a taxi to the Main Street is only 10 Bolivianos. Staff were friendly and provided detailed info about the area.

Partner

10/10

Exceptional

07 Aug 2019

Verified traveler

Happy stay.

Beautiful view of the lake on the 3rd floor. Friendly and helpful staff. Area is calm and separated from all of chaos of the city center.

Partner

2/10

Poor

28 Jun 2018

E

Not Coming back!!

The Hotel NEEDS maintenance !!! the room was very cold FREEZING !! the sheets were smelling not clean (actually smells like llama)

6/10

Pleasant

14 Jan 2018

Verified traveler

Disappointed

The hotel was okay. The photos make it look much better than it is but probably still better than most in the area. Bring your own bath towels as the ones provided are old, rough, and look dirty. Also, there may or may not be hot water for showers. Good luck with that. This is especially bad since the rooms have no heat and the area is cold at night. The breakfast is decent unless you are a vegetarian or need gluten free options. If you do, bring your own food or have breakfast somewhere else. The staff is helpful but overworked. I only saw three different people running the place. The rooms do have great views of lake Titikaka.

Family

8/10

Excellent

13 Jan 2018

oscar

Amazing view. Nice staff

I had an overall pleasing time at this hotel. The view from the room was amazing. I think the hotel would be excellent if they made a bit of maintenance to the facilities. The staff was really friendly during my stay . I would definitely come back to this hotel if it can improve the maintenance of the place

6/10

Pleasant

28 Aug 2017

Jarko

Out of the main centre off the beaten track

This is a CASH only property. They will not take credit cards for your stay, something they nor any of their agents inform you of prior to arrival. It's a new property a fairly long hike along an uneven, stoney path away from the town centre. It is very, very hard to reach on foot, so take cab. The property is newish and has many, many features that are unfinished. Missing lights, broken stairs, terrible wifi connection, water issues (the taps are fitted upside down so hot is cold and cold is hot) and dogs running loose on the property and outside that bark and howl all night. A large part of the property is still under construction. It's a building site in many areas.

6/10

Pleasant

27 Aug 2017

Anthony

Average hotel, average location, helpful staff

The hotel is just out of town, not the greatest location given the walk back from dinner is a bit interesting with the lack of light. Overall the room is ok but build quality is poor. Shower doesn't drain, power cord split with exposed wires and the list continues (still comfortable and clean though). Breakfast was also poor as it was mainly different breads but all of them were stale. That said, the staff were excellent and did all they could to help. Overall, average hotel with great staff.

6/10

Pleasant

15 Jul 2017

Verified traveler

Rooms were nice. Hotel is all by itself on the end of the beach. Breakfast was subpar. Wifi not great.

10/10

Exceptional

26 Dec 2016

Michael

Modern Hotel with excellent rooms. Outstanding.

Good view to lake Titicaca. Interior very modern. Just outside the noise of the center. Need a taxi to get there from bus station. Friendly staff, good breakfast.

8/10

Excellent

20 Nov 2016

Verified traveler

Modern hotel, great breakfast, resident alpacas!

We really enjoyed our stay. Rooms are clean and modern with nice views of the lake. Never had a shortage of hot water, staff was super friendly and accommodating and the english movie channels were a bonus. It is a 10 minute walk from the main street but it's a nice walk along the lakeshore. The alpacas love this hotel, too. What a treat to watch them eat, sleep and enjoy the sprinkler in the yard!

4/10

Poor

12 Aug 2016

Darren

Not finished

The hotel is away from the main town along an unlit road with piles of rubbish, and broken glass (though the whole of Copacabana is like that).
Met by a very helpful manager (wearing a 'Playboy' sweatshirt) we were shown a nicely designed room with a great view of the lake. The bathroom was great and nicely designed, with hot water.
But the place is not really clean, and seems unfinished. Paint spatters on the windows and floors. When the room was 'cleaned' after the fist night, one bin was left unemptied and only half the towels replaced. There are only sachets of shampoo as amenities. Dust is visible under sofas etc. Electrical wires are visible in stairways, with precarious lighting.
The hotel is in three 'towers' and you can hear your above and below neighbours every move, cough, conversation etc. The whole thing seems a bit unfinished and uncared for.
However, that said, I cannot compare with other accommodation in Copacobana.

6/10

Pleasant

14 Jul 2016

Verified traveler

Pleasant location but service needs improvement

Onkel inn is located on the Copacabana beach, boasting amazing views of lake titicaca. It is a 15 minute walk or a 5 minute taxi ride (~10 Bolivianos) from the town centre where you are likely to arrive at. The hotel building itself was rather modern and isolated with not much nearby. It is very quiet at night. Stargazing at the garden is very enjoyable.

There are several drawbacks described as follows:
- The hotel consists of three 5-storey blocks without lifts. You may have to carry the luggage from the stairs as the hotel is understaffed, with a sole elderly gentleman on site at most times.
- The water heating system broke down during our stay and hot showers were not available. This can make a huge difference for winter visitors.
- The hotel staff do not speak English.
- Credit cards are not accepted.

Family

8/10

Excellent

09 Jul 2016

Sharon

Alpacas on the beach

Well the rooms can be a little cold at night, the views more than compensate. Every room has a window wall with gorgeous views of Lake Titicaca. Also, every room has a sitting area with a couple of sofas to watch the sunset. And where else can you wake up and see a pack of alpacas walking down the beach? Warning: the beach is all rocks and fine for walking, but not lying out and sunning.

Family

10/10

Exceptional

10 Jun 2016

Ana

Beautiful views and great room

The staff was beyond friendly and helpful. They kept our bags for us when we made an overnight trip to Isla del Sol

Family

8/10

Excellent

02 Apr 2016

zahir

This hotel located right on the beach front, its only five minutes walked along the beach to the main street, there are many food kiosk along the beach. Our room had lake view and spacious ,wiffi good speed and lots hot water for shower. l

Partner

10/10

Exceptional

11 Feb 2016

SC

One night stay

Very friendly staff and helpful

Partner

10/10

Exceptional

14 Jan 2016

George

Flashy

Amazing service
Fantastic rooms very clean
Awesome views
Modern

6/10

Pleasant

11 Dec 2015

Robert

I stayed at Onkell for 7 days. I would describe Onkell as a hostel with a great view. The room was adequate size but cold and sterile. I thought more could have been done to control spiders, and ants. The staff of Gustavo and his chicas did everything they could to make the stay enjoyable, however, they were powerless to prevent the loss of electricity or the Internet. The offered breakfast was up and down. On some days, everything was offered. That included coffee, tea, cereal, juice, Bread, cheese, and meat. However, on some days all those items were not available. The location was good, in that you are on the shores of Lake Titicaca. The views were great. One limiting factor was no elevators since the majority of rooms were on the 2nd, 3rd, or 4th floors. For me, that meant 29 steps up or down. Taxi service into Copacabana was generally available at all times.

8/10

Excellent

15 Oct 2015

Verified traveler

Copacabana, Lake Titicaca

Great location, spacious view room

Partner

6/10

Pleasant

17 Sep 2015

Joe

Seen better days

Some rave of the customer service, but I found the suggestions and information provided to be less than helpful and at times outright wrong.

Most concerning is the condition of the hotel. The huge windows are the main selling point, but they are useless if you are on the first floor as anyone can see directly into your room and you only have a view of the back of the cafe. On the upper floors, my sliding windows did not actually slide open and it is clear that the outside of the windows are not regularly cleaned. The water pressure was non-existent and the shower head was cracked meaning there was little more than a trickle. Not to mention tears in the sofa and a rotating micro-heater that no longer rotated. Furthermore, the already slow WiFi is shut off around 11 when the cafe closes.

The breakfast is stated as starting at 7:30 which is a major issue as most visitors are either catching a boat to the islands at 8:30 or a bus onwards. However, what they don't tell you is they START setting up the breakfast at 7:30 and it isn't entirely ready until closer to 8. There's only enough time to cram down some dry bread w/cheese & a cold cup of coffee before running out the door.

At present, it's still value for money if you are on the 2nd, 3rd floors. The 4th floor studios are way overpriced. I was lucky they mismanaged my booking and put me on the 4th floor. As such, i did, mostly, enjoy my stay. But if given a 1st floor room, the place loses any and all attraction.

8/10

Excellent

13 Jul 2015

Ann

Quiet location on the beach

Cash only. Friendly, helpful staff. We loved watching the sunset from our room. Our room slept 4 comfortably with 2 bathrooms!

10/10

Exceptional

04 Apr 2015

Daniel

Beautiful hotel along Lake Titicaca

Beautiful hotel with amazing views. Great location. Delicious breakfast. Friendly and knowledgable staff - Danilo. Definitely recommend this place to stay!

8/10

Excellent

24 Feb 2015

Tom and Irene

Great view

We had a comfortable stay at Onkel Inn and thoroughly enjoyed the fantastic view from our rooms. We had a king size bed with warm duvet, however staff also gave us a heater, which was welcome and took the chill off the rooms. We enjoyed the short walk along the lake shore to the town and also walked back at night, which was perfectly safe. We enjoyed a simple breakfast of cereal, yoghurt, bread, jam, tea and coffee, included in the price. The dining room had the lovely views again. The Manager was helpful and spoke good English.

10/10

Exceptional

05 Jan 2015

Verified traveler

Nice beach views.

Great hotel, quiet area. Nice beach views.

8/10

Excellent

23 Dec 2014

Randall

Good

Good experiencia. Good hotel. Everything Was good.

10/10

Exceptional

11 Dec 2014

Miriam

Everything was great, just one tiny problem ...

The hotel is clean and well maintained. The staff is wonderful and pleasant - very accomodating!

6/10

Pleasant

27 Oct 2014

JE

I thought the view from the room was sensational however, the condition of the apartment was poor. It is a modern style room however it is fitted out with cheap fixtures. The shower was broken, the paint on the roof was peeling and there were gaps around the windows and front door which made the room very cold.
They also only accept cash for payment, however didn't have the correct change which resulted in me paying more for the room.

6/10

Pleasant

19 Feb 2018

Patricio

Entorno de hotel muy mal cuidado, accesos no expeditos y sin iluminacion, hotel muy carente de mantenimiento. En general Copacabana no es un lugar para ir nuevamente....

Family

10/10

Exceptional

24 Nov 2017

Chun-Pin

Nice hotel for relaxing

It's a bit away from the town, but the view to the ocean is relaxing, and the staff are helpful. There are alpacas in the yard of the hotel, and you can get close to them to take pictures.

2/10

Poor

25 Sep 2017

jacob

desastre

pésimo. no se recomienda.
el internet es intermitente, la televisión por cable nunca funciono. no tienen restaurant.

Partner

8/10

Excellent

06 Aug 2017

Eduardo

Buen hotel buena ubicación buen desayuno

Family

8/10

Excellent

14 Jul 2017

Bruno

Melhor lugar em Copacabana, mas ainda é Bolívia.

Hotel com uma estrutura muito boa, a anos-luz da concorrência em Copacabana, mas ainda é Bolívia: wi-fi funcionou mal, tv a cabo não pegava e o ralo do banheiro estava entupido. Ele tem um ótimo espaço pra refeições, mas não servia janta! Um desperdício de potencial... enfim, é o melhor lugar pra ficar em Copacabana, mas ainda tem muito a melhorar!

Partner

8/10

Excellent

29 Jun 2017

Nicolas

Eloignement du centre. Hotel design récent.

Hotel design récent se différenciant du reste de l'offre hôtelière locale kitch et à la propreté perfectible. L'éloignement (1km à pied à parcourir en 15min à pied ou via taxi appelé par l'hôtel lorsqu'ils ne sont pas en grève) et le manque d'isolation rendant les nuits glaciales en Juin insupportables même avec le mini radiateur électrique fourni) ont gâché notre court séjour à Copacabana.

Partner

10/10

Exceptional

28 Nov 2016

Marco Antonio

Limpio y cómodo

El lugar y las habitaciones tienen buena vista. El personal del hotel servicial.

Family

2/10

Poor

03 Aug 2016

Louis

El concepto es bueno pero la ejecución pésima

No vale la pena. No tiene calefacción,no tiene agua caliente. Uno no se puede bañar y no es seguro por los niños.

Family

2/10

Poor

13 Jul 2016

Michel

Great look only

Beautiful modern look and spectacular view, but that stops right there.

Rooms are not heated and therefore very cold. Hot water is erratic and you can't count on it when needed. Towels were in insufficient quantity (two towels for 3 persons) and they brought additional towels upon request but these were filled with holes and still wet. We came back one day and the toilet paper roll had just disappeared even if we had not finished it before leaving for the day. We had to request and wait for the staff to bring one.

The worst is the pack of 5 dogs that seems to belong to the hotel staff : they bark all night long. So you end up freezing with no sleep and nothing to swipe your ass!

Thanks god we only stayed there two days. This hotel is definitely overrated.

6/10

Pleasant

26 May 2016

Verified traveler

Hotel in der Bucht von Copacabana

Nettes Hotel aber leider kommt teilweise schon der Putz von den Wänden.
Das Frühstück ist auch nicht der Rede wert.
Das Hotel liegt ca. 10 Gehminuten abseits vom Stadtzentrum an der Bucht von Copacabana.

Family

4/10

Poor

14 May 2016

SOO BOK

이용 불만

위치가 좋지 않고, 호텔비를 cash만으로 처리하는 등 불만. 방도 매우 춥고, 히터도 없었음.

Partner

8/10

Excellent

06 May 2016

Rafael

Perfecta ubicación.

Muy bien. Muy tranquilo y seguro

Partner

8/10

Excellent

18 Mar 2016

Max

Lyxiga rum och utsikt

Hur fint hotell som helst med grym utsikt över titicacasjön. Rummen var jättefina och även badrummet. Helt okej frukost. Tog dock ca 10 minuter att gå till centrum från hotellet.

Partner

8/10

Excellent

10 Jan 2016

carlos

Vista agradavel

Vale a pena o passeio pela ilha do sol e como base para quem pretende atravessar a bolivia (o que não recomendo, pois esse país transmite muita insegurança).

10/10

Exceptional

28 Dec 2015

Angel

Lindisimo lugar

Con seguridad el hotel con la mejor vista del lago, muy buena atención, cómodas habitaciones.

Family

10/10

Exceptional

13 Dec 2015

Mario

Schönes Hotel am See

Hatte leider nur eine Übernachtung. Sehr schönes und ruhiges Hotel direkt am See. Frühstück war ausreichend und sehr gut. Mitarbeiter sehr hilfsbereit. Das Hotel kann ich jedem empfehlen.

10/10

Exceptional

27 Sep 2015

Miguel Angel

Gratamente Sorprendido

Excelente hotel con hermosa vista y lindas habitaciones.

2/10

Poor

18 Sep 2015

Matheus

Horrível

Horrivel. 1o localização é longe do centre e so taxistas sempre queriam valores absurdos que variavam de 13 a 40 Bs. As malas eram carregadas o tempo todo pois o piso ou era dela de madeira ou grama... Malas de rodinha não ajudavam. Depois para subir no quarto? Com uma mala de 30kg? Sim, carregando. Um absurdo. Mas tudo bem... E na hora de tomar banho? Não tinha água gelada na minha torre há mais de dias e a Staff sabia e mesmo assim nos colocou no quarto! Não existe jantar nem almoço, apenas um café de manhã bem fraco, com pães duros e etc. Também existia um gato do hotel que ficava pulando de mesa em mesa e lambendo um pote de açúcar... Uma nojeira! Nem conseguimos tomar café da manhã depois deste episódio. O quarto é de vidro com cortinas sem transpasse, então era possível ver seu quarto pelos vãos e a claridade na manhã era imensa. Aquecedor era portátil e também não funcionava adquedamente. Detalhe é que estávamos em 4 quartos e todos tiveram estes problemas... 2 deles pelo menos tinha água quente. Ahhh, e o cheiro de cigarro ? Insuportável... E o quarto era de não fumante... Não recomendo este hotel de forma alguma.

Family

2/10

Poor

13 Sep 2015

Matheus

Horrible

Well, if ask us if we would stay in this hotel again for free, the answer would be NO. First of all, there is no elevators! So, we had to take 30kg luggage up to the floors. Also, bags with wheels do not work for this hot since the floors are very irregular (grass and spaced wood). Hot shower? Just available in 2 of the 4 rooms booked... But had to ask the attendance to warm up the shower 2 times. Towels were all wet! My room was stinking smoke... And the room as non-smoke... My allergy went out really bad! Also, the location is not friendly at all... Had to had taxis all the time... Breakfast is VERY simple... Hard bread, etc...

Family

4/10

Poor

30 Aug 2015

Arturo

Si no tienes otra opción ok

Personal amamble pero esta lejos del centro , toallas sucias , mobiliario dañado , ni siquiera tenían cervezas para ver el atardecer

Partner

10/10

Exceptional

14 Aug 2015

Rodrigo

Perfeito para o casal

Embora afastado do centro da cidade, este hotel é perfeito para uma estadia a dois... faltou apenas um serviço de cozinha para quem chega em horários diferenciados. Recomendo!

Partner

10/10

Exceptional

27 Jul 2015

Verified traveler

Hotel a 15min du centre au bord de l'eau

Superbe hotel au bord du lac, avec une vue incroyable. Le réceptionniste est très gentil et serviable. Le wifi fonctionne bien (ce qui est rare dans le pays). Les chambres sont spacieuses et confortables. Seule la douche laisse à désirer et marche plutôt mal (il y a quand même de l'eau chaude!)

8/10

Excellent

20 Feb 2015

Thomas

Super Preis-/Leistungsverhältnis

Das Onkel Inn Torres wurde vor ein paar Jahren neu gebaut. Es bietet sehr geräumige Zimmer, welche über eine fantastische Aussicht verfügen! Das Preis-Leistungsverhältnis ist als sehr gut zu bewerten. Der Service ist 1a, die Reception sehr hilfsbereit und freundlich.
Leider wurde beim Umbau sämtliche Dichtungen von Fenster und Türen vergessen, so dass es in der Nacht empfindlich kalt werden kann. WLan nur eingeschränkt benutzbar, es hat 2 Netze, eines praktisch ohne Empfang, das andere sehr langsam. TV ebenso, ich hatte alle 5 Sekunden einen Aussetzer von 1 Sekunde, was das TV Vergnügen schon einschränkt.
Das Hotel ist weg vom Zentrum, man muss ca. 400m dem Strand entlang laufen. Der Betreiber versicherte mir zwar, es sei sicher, auch in der Nacht, aber ein mulmiges Gefühl hat man schon, den mehrheitlich stockdunklen Weg zu laufen in der Nacht.