Metro Hotel Couva

8/10

Excellent

08 Mar 2026

Winston

Room are comfortable property is safe staff is great

10/10

Exceptional

07 Mar 2026

Nicole

Don’t judge the look from the outside because inside is spectacular. The rooms were very spacious and breakfast was on point. Staff is friendly and parking was always available. There’s security at the entrance door from dusk to dawn which adds to safety for the guests. The pool with bar is a vibe. The location is close to grocery, stores and eating venues. I will definitely stay there again.

Family_with_children

10/10

Exceptional

05 Mar 2026

Martin

The room we stay in was really spacious, clean, love the shower. It is nice it had a pool, but did not make sense to have it by the bar. The breakfast was very filling and tasty.

Partner

10/10

Exceptional

02 Mar 2026

Seeta

WHILE I WAS THERE..
THE CLEANLINESS WAS GREAT, THE FOOD WAS WONDERFUL.
MOST IMPORTANT THE STAFF WAS EFFICIENT

2/10

Poor

02 Mar 2026

Donna

I had to request change of sheets. Water and towels ets. Also my last three days there, was lot of noise because several of the rooms were under construction. They only posted notices after I complained about the noise. The noise started at 8am and stopped at 4pm

Family

8/10

Excellent

24 Feb 2026

Alak Kumar

Yes

Partner

6/10

Pleasant

21 Feb 2026

Christopher

Room was in good condition and staff was pleasant
No Wash Cloths (hotel does not provide that anymore)
No complimentry coffee in the room
Breakfast was good ( nice variety)

10/10

Exceptional

19 Feb 2026

Adara

Great food!

6/10

Pleasant

15 Feb 2026

Marta

My husband and I stayed at Metro Hotel Couva beginning on Tuesday 10th, 2026. Unfortunately, our experience started on a very disappointing note. Upon arrival, we found the lobby door locked. We stood outside knocking for approximately 15 to 20 minutes. During that time, a female staff member came out, looked at us, and went back inside without assisting us. About five minutes later, a male security guard finally came to unlock the door and let us in. This was not a welcoming first impression. After checking into our room, we noticed that the closet shelves were covered with spider webs (which stayed like this), and the sink had visible food residue. These cleanliness issues were concerning and unexpected. There were no hand towels in the room. Wed. morning I requested an extra regular towel or a box of Kleenex to dry our wet hands. I was told that they do not provide those items but that an extra towel would be placed in the room, but when we returned later that evening, no additional towel had been provided. Thursd. morning, a very nice female front desk staff member apologized for the incidents, which we genuinely appreciated and we received hand towels. It was also no hair dryer in the room. I had to request one from the front desk and personally returned it at checkout. We were supposed to receive two clean bath towels, one floor towel and toilet paper daily during our stay. Frid. this was not replenished. We paid for our stay until Feb. 15th, we left on the 14th.

Business Partner

6/10

Pleasant

01 Feb 2026

Eshwar I

The room was clean , but it was ver noisy. Th AC was vibrating, next door had parties until 2 am

Business Self

6/10

Pleasant

28 Jan 2026

Talib

Staff good, room o k.

Leisure Family

10/10

Exceptional

27 Jan 2026

Jason

Good

Business_and_leisure Family_with_children

10/10

Exceptional

01 Jan 2026

David

Yes

10/10

Exceptional

28 Dec 2025

Gizelle

It was great! This is my second time staying there. The rooms are very large and clean, there are a lot of stires around for shopping, the staff is courteous and the breakfast is great. Will definitely stay here again.

8/10

Excellent

27 Dec 2025

Reyna

My average rating on the breakfast is mainly due to preference - it was more of the traditional Trinidadian style. The rooms were spacious and the air conditioning worked well.

8/10

Excellent

21 Dec 2025

KIMONE

Good

10/10

Exceptional

15 Dec 2025

Peter

I have stayed here multiple times, and I love the simplicity of everything, the food is really good from a person who enjoys the local cuisine, the location is convenient, the rooms are spacious, and kept clean and bug free. the staff are pleasant, cordial, helpful. All around great experience but I don't look for perfection just consideration, and a true desire to support a good customer experience.

10/10

Exceptional

05 Dec 2025

Ronald

Yes breakfast was great

Leisure Self

8/10

Excellent

25 Nov 2025

Stephen

It was as described and depicted in the pictures. Staff were great, room had a few glitches as any older hotel does but the staff accommodated a room change. It's not The Ritz but they don't pretend to be either.

8/10

Excellent

21 Nov 2025

Wendy

Room was large spotless . Very courteous staff. Breakfast was delicious. Central to grocery, stores, banks etc.

Leisure Family

8/10

Excellent

16 Nov 2025

Jameel

The place is decent and clean. Rooms are spacious

10/10

Exceptional

10 Nov 2025

Malina

Staff was very nice

4/10

Poor

24 Oct 2025

Kristin

Staff was average | Room was spacious| Property was noisy (Construction at times) | The water in my room was not working properly and I was giving a key to another room on another floor for showers...Very Inconvenient! | Reservation was made for 4 ppl, however room was set up for 2, always short on towels... No Wash Clothes or Ray to shower with! |Breakfast was local, however not the healthy | Food was limited after Breakfast, Pool Bar only serves food in weekend after 7pm | Phones in room don't work, so you we had to walk down to front desk with any questions or concerns| Onsite Parking was limited

Business_and_leisure Family

6/10

Pleasant

21 Oct 2025

Karen

Room was not so clean
Staff was good
Bf was good
Air c was good

Friends_and_family Family

10/10

Exceptional

20 Oct 2025

Adesh

I

Leisure Self

10/10

Exceptional

16 Oct 2025

Merreta

The breakfast was 10 out of 10 i enjoy it,the room was clean and spacious,the staff was friendly.

Family

10/10

Exceptional

21 Sep 2025

Patricia

The only problem i had was the odors in the bathroom. Other than that everything was great.

Leisure

8/10

Excellent

14 Sep 2025

Aneesa

The place is lovely and I would stay again but
I don’t like where the pool is situated, no privacy is involved
Your breakfast hours are from 7:00am to 9:00am
However my husband and I was given one fried bake and some tomatoes choka to share and that was highly disappointing and embarrassing

Leisure Partner

10/10

Exceptional

08 Aug 2025

Narisha

We recommend this hotel for a true Trinidad experience. The morning breakfast was delicious and the server was awesome. The staff were friendly and accommodating. We enjoyed our stay there and will return again.

Leisure Family_with_children

2/10

Poor

03 Aug 2025

ESHWAR ISHRI

Stayed for 3 nights , the bathrooms are dirty , even though I request the room to be cleaned it was never done. Rooms are big and the Ac are too small to cool

Business Self

6/10

Pleasant

30 Jul 2025

Nigel

Breakfast was good , the room is very spacious .

Leisure Family_with_children

4/10

Poor

29 Jul 2025

Riaz

It’s very run down

6/10

Pleasant

25 Jul 2025

Adanna

It’s close to shops food

Business_and_leisure Family_with_children

8/10

Excellent

22 Jul 2025

Carolyn

Friendly staff the brakefast was good needs a little more advertisement
Over all my 8 days stay there was great will recommend to my friends

Leisure

10/10

Exceptional

12 Jul 2025

Tricia

It's really value for money. Big clean rooms breakfast was yummy. The amenities in the room was appreciated. Only 2 things there should be pool access from the building you shouldn't have to go outside and walk around the building. The ac in the room should have been 2 the room is big

Leisure Friends

10/10

Exceptional

10 Jul 2025

Errol

Wonderful time

Was an amazing comfortable stay with my family. Quiet area no disturbances safe and secure. Staff was attentive, friendly and helpful

Friends_and_family Family

2/10

Poor

27 Jun 2025

Lena

Property needs to be updated!! I would NOT recommend!

Leisure Family

10/10

Exceptional

12 Jun 2025

Walt

Great!

Leisure Family

10/10

Exceptional

03 Jun 2025

Gizelle

The property was great. Very clean and spacious. The breakfast was great and the staff was very hospitable. We enjoyed interacting with Tina every morning and her greay service. We felt safe and there was security on the compound throughout the day. I would definitely recommned this hotel.

Leisure Partner

8/10

Excellent

26 May 2025

Sierra

Metro Hotel Couva had a beautiful breakfast buffet. The staff were extremely helpful answering questions. Love the poolside vibes. I would definitely start again

Leisure Family

8/10

Excellent

18 May 2025

Winston

Just okay

10/10

Exceptional

10 May 2025

Prakash

Noise from nearby pub and air conditioning. Large clean room. Friendly staff

Business

6/10

Pleasant

30 Apr 2025

Christina

The bathroom has mold.

8/10

Excellent

25 Apr 2025

Merle

Very quiet place. Staff is approachable

Business Partner

10/10

Exceptional

23 Apr 2025

Lloye Williams

Overall this property is ideally located in Couva which allowed for ease in getting to those areas within the vicinity that we needed to get to. The staff was also very pleasant and helpful. We felt very safe also. So kudos to the management.

10/10

Exceptional

19 Apr 2025

Ryan

Wonderful

Leisure Self

8/10

Excellent

18 Apr 2025

Clausen Dale

Good hotel with a couple of limitations

Leisure Family

10/10

Exceptional

12 Apr 2025

Clausen

Friendly staff and clean, Bathrooms could do with better lighting and hand towels.

Leisure Family

8/10

Excellent

12 Apr 2025

Merle

Property was in a convenient location. The hotel room was Cleaning and spacious
I’ll definitely be back

Business Partner

10/10

Exceptional

11 Apr 2025

indra

The staff was very friendly, the room was very large and the service was excellent.

8/10

Excellent

11 Apr 2025

Azad

The room was spacious and clean. The plumbing fixtures under the sink could be hidden or enclosed. The dead lock on my door was working so I felt a bit insecure. No coffee or tea in the room. My room was not made up upon checkin. Was transferred to another building for one night. This was disappointing and inconvenient.

Business_and_leisure Self

10/10

Exceptional

03 Apr 2025

Quincy

Staff was amazing

8/10

Excellent

31 Mar 2025

bindradat

Could not have asked for a better stay.

Business Self

10/10

Exceptional

26 Mar 2025

Hayden

Not at the moment

Friends

8/10

Excellent

26 Mar 2025

Hayden

Not at the time

Leisure Self

10/10

Exceptional

23 Mar 2025

Darryl

All the staff are super helpful and friendly, they made sure I had all I needed to make my stay comfortable.

Business

10/10

Exceptional

22 Mar 2025

Sumintra

Close to proximity of areas i needed to be at

Leisure Self

10/10

Exceptional

16 Mar 2025

Hayden

Not at the time

Leisure Self

8/10

Excellent

10 Mar 2025

Kemi

Staff were extremely friendly and accommodating

Leisure Friends

10/10

Exceptional

07 Mar 2025

Lisa

Everything was perfect

6/10

Pleasant

07 Mar 2025

Eshwar

Very noisy ,

Business Self

8/10

Excellent

06 Mar 2025

Winston

Was okay

Business Self

10/10

Exceptional

05 Mar 2025

Shakilah

Wonderful experience

Leisure Friends

10/10

Exceptional

05 Mar 2025

Michelle

Staff was friendly
Room is super spacious
Safe neighborhood

Leisure Family

8/10

Excellent

25 Feb 2025

Kwame

Its a clean and accommodating hotel, but most importantly for me, the convenience for me is the best. Truly friendly and helpful staff who were atrentive during the stay. Definitely would be returning soon. K.L.

Leisure Family

8/10

Excellent

18 Feb 2025

Winston

Convenient

8/10

Excellent

05 Feb 2025

Imtiaz

Straightforward, decent, reasonable

Leisure Partner

10/10

Exceptional

19 Jan 2025

Quwayne

The place was very clean. Staff was friendly and polite. The food was good and the rooms are very lovely.

Leisure Self

10/10

Exceptional

06 Jan 2025

Mahmudul

Great staff! Great location! Great breakfast options! If you want to stay near everything and experience the local vibes this is the place for you! I would definitely return here!
RIA, Mukesh, Gemala, Sabi, Anita and staff were all super friendly and helpful!

Leisure Family_with_children

10/10

Exceptional

27 Dec 2024

Zaynab

Always a great time at this hotel 🏨

10/10

Exceptional

27 Dec 2024

Chelsea

Nice

Leisure Partner

6/10

Pleasant

20 Dec 2024

Andrew

Was decent for what it was

Business Partner

8/10

Excellent

17 Dec 2024

Akilah

The rooms were extremelt spacious however outdated.

Business_and_leisure

10/10

Exceptional

10 Dec 2024

Nefertiti

Lovely spirit and nice staff

Business_and_leisure Self

8/10

Excellent

05 Dec 2024

marissa

I will recommend this place to my friends the staff are friendly warm and kind.

Business_and_leisure Family

8/10

Excellent

14 Nov 2024

Simon

It quiet just as i liked it

Leisure Friends

8/10

Excellent

13 Nov 2024

Fitzpatrick

Oh what a wonderful large room with thoughtful extras ... Slippers ... Safe ...

8/10

Excellent

20 Oct 2024

Rajkumar

Stayed at the hotel as part of a package booked on Expedia. Overall a pleasant stay eexcept for the loud music coming from the nearby bar on the Friday, Saturday and Sunday nights.

Business Self

10/10

Exceptional

16 Oct 2024

wazir

It was a good experience as usual.

Friends_and_family Friends

8/10

Excellent

06 Oct 2024

Phil

Quick check ina nd out

Leisure Family_with_children

6/10

Pleasant

06 Oct 2024

Derek

Staff were great. Maintenance is needed for rooms. When it rains heavy water seeps through the windows into the rooms. Hallways are not airconditioned so during high heat waves you step out of your room and into a sauna.

Business Self

2/10

Poor

04 Oct 2024

Russelll Craig

Checked in , didn’t stay 1 night , could not get a refund for the 7 nights had to pay for alternative accommodation

Leisure Self

8/10

Excellent

30 Sep 2024

Cherisse

It was good for two nights. Room was comfortable and spacious. In need of some upgrade to the bathroom. Wear and tears here and there. The pool and bar should be attached to the hotel instead of having to walk outside of the hotel to get there.

Leisure Family

6/10

Pleasant

26 Sep 2024

Rajesh

Pillows were smelling foul.

Business Friends

10/10

Exceptional

25 Sep 2024

Daniel

Will be back

Business_and_leisure Self

10/10

Exceptional

25 Sep 2024

Daniel

Quiet, friendly staff

Business_and_leisure Self

8/10

Excellent

22 Sep 2024

Carmen

I like that it was very quiet and clean and you can walk to shopping areas. I would recommend it to everyone and the price was very reasonable.

Leisure Family

8/10

Excellent

05 Aug 2024

Makala

A very good experience overall. However staff need to be more cognizant when divulging information of persons lodged in the hotel without permission or proper identification. Other than this, I would say it was a good stay.

Business_and_leisure Friends

6/10

Pleasant

04 Aug 2024

Guneshdath

There was loud music from the bar until 2.30 am. This is horrible for guests who want to have a night of good sleep and rest.

Leisure Partner

6/10

Pleasant

01 Aug 2024

Darshanand

Nice and quiet

Leisure Family_with_children

10/10

Exceptional

21 Jul 2024

Daniel

Great staff and place

Business Partner

10/10

Exceptional

15 Jul 2024

Patricia

Not walker friendly

Leisure Partner

10/10

Exceptional

09 Jul 2024

Philip

Good

Leisure Family

10/10

Exceptional

06 Jul 2024

Solomon

Everything was great

Leisure Family

10/10

Exceptional

04 Jul 2024

SATISH

nice place

10/10

Exceptional

22 Jun 2024

Errol

Sleep interruption

The last night was restless as there was loud music up until midnight. Was difficult getting an early start to the day and hoped for a better night sleep to catch the next flight

Partner

6/10

Pleasant

02 Jun 2024

Karl

.

Business Self

10/10

Exceptional

01 Jun 2024

CRYSTAL

I was a little jittery but the hotel is very cozy and staff very friendly. The only downfall is the breakfast being the same each day and the pool is on the outside via another building.

8/10

Excellent

29 May 2024

Vincent

If you are in the area, the property is fair for the price. It has been upgraded but needs a bit more attention.

Leisure Friends

6/10

Pleasant

28 May 2024

DEBORAH

Room was very large and spacious. Bathroom, microwave refrigerator in the room was a plus. Staff came to clean daily but did not really do cleaning as everything was left the same way. Replaced towels only and nothing else. Front desk staff was mostly friendly and helpful.