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Andinos Plaza

Florencia · Colombia

Cl. 18, 09-07View location

9.0/10Excellent32 Reviews
Cleanliness9.4/109.4
Service8.8/108.8
Comfort8.6/108.6
Condition9.0/109.0
Amenities7.6/107.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Andinos Plaza

The Hotel Andinos Plaza offers modern accommodations in Florencia, Caquetá. Its 50+ comfortable rooms feature air conditioning and modern amenities.

The hotel also boasts event spaces for up to 250 guests, ample parking, robust security, an elevator, a restaurant serving national and international cuisine, a bar, buffet service, a sports and entertainment area, a swimming pool, and stunning city views.

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With a stay at Hotel Andinos Plaza Florencia in Florencia, you'll be a 3-minute walk from Mary Immaculate Hospital and 6 minutes by foot from Santander Park. This hotel is 0.6 mi (1 km) from Catedral Nuestra Señora de Lourdes and 0.6 mi (1 km) from San Francisco Park.

Make yourself at home in one of the 55 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Popular amenities

Free WiFi
Airport transfers
Dining services
Concierge
Laundry
Gym
Non-smoking
Banquet facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Caters to LGBTQIA+ guests LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • This property caters to LGBTQ+ guests.
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: COP 20000 per vehicle (one-way)
    • Airport shuttle fee per child: COP 20000

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Mary Immaculate Hospital 0.3 km / 0.2 mi
Santander Park 0.5 km / 0.3 mi
San Francisco Park 0.8 km / 0.5 mi
Catedral Nuestra Señora de Lourdes 1 km / 0.6 mi
Alberto Buitrago Hoyos Stadium 1.1 km / 0.7 mi
Centro Comercial Gran Plaza Florencia 1.2 km / 0.7 mi
Pista Carts 33.6 km / 20.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 55
  • hotel
  • Car park
  • 24-hour reception
  • Wi-fi
  • Bellboy service
  • Air conditioning in public areas
  • Gym
  • Bar
  • Restaurant
  • Conference room
  • Meeting room
Show 3 more facilities & services
  • Massage
  • Spa centre
  • Breakfast
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARD • 33 m²JSU.ST-3
    JUNIOR SUITE STANDARDPhoto unavailable3 photos

    Andinos Plaza

    JUNIOR SUITE STANDARD

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 2–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST-3

    Room amenities

    • Internet access
    • Wi-fi
    • Minibar
    • Balcony
    • Shower: 1
    • Bathtub: 1
    • TV
    • Individually adjustable air conditioning
    • Hairdryer
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Andinos Plaza

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Andinos Plaza

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIOR • 63 m²DBL.SU-2
    DOUBLE SUPERIORPhoto unavailable6 photos

    Andinos Plaza

    DOUBLE SUPERIOR

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    63 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-2

    Room amenities

    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • Internet access
    • Minibar
    • Individually adjustable air conditioning
    • Balcony
    • Wi-fi
    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Andinos Plaza

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXE • 19 m²DBL.DX-1
    DOUBLE DELUXEPhoto unavailable4 photos

    Andinos Plaza

    DOUBLE DELUXE

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    19 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Room amenities

    • Hairdryer
    • TV
    • Shower: 1
    • Desk
    • Wi-fi
    • Individually adjustable air conditioning
    • Minibar
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARD • 42 m²SUI.ST-11
    SUITE STANDARDPhoto unavailable2 photos

    Andinos Plaza

    SUITE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST-11

    Room amenities

    • Hairdryer
    • Internet access
    • Minibar
    • Individually adjustable air conditioning
    • Balcony
    • Wi-fi
    • Desk
    • Bathtub: 1
    • Shower: 1
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMYSGL.EY

    Photos are not available for this room type.

    Andinos Plaza

    SINGLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Andinos Plaza

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE QUEEN SIZE BEDSUITE • QUEEN SIZE BEDSUI.QN

    Photos are not available for this room type.

    Andinos Plaza

    SUITE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Andinos Plaza

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE ECONOMYSINGLE • ECONOMY • 1 Bedroom • 15 m²SGL.EY-1
    SINGLE ECONOMYPhoto unavailable9 photos

    Andinos Plaza

    SINGLE ECONOMY

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Bedrooms
    1
    Room type
    SINGLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.EY-1

    Room amenities

    • Internet access
    • Bathroom: 1
    • Housekeeping
    • Shower: 1
    • Individually adjustable air conditioning
    • Wi-fi
    • Toiletries
    • Desk
    • Cable TV
    • TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Andinos Plaza

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Andinos Plaza

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXE • 1 m²TWN.DX-8
    TWIN DELUXEPhoto unavailable3 photos

    Andinos Plaza

    TWIN DELUXE

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    1 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-8

    Room amenities

    • Hairdryer
    • Wi-fi
    • Wheelchair-accessible
    • Individually adjustable air conditioning
    • Minibar
    • TV
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARD • 25 m²TPL.ST-10
    TRIPLE STANDARDPhoto unavailable4 photos

    Andinos Plaza

    TRIPLE STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 1
    Bed setup
    Double bed 131-150 width, Single bed 80-130 width
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST-10

    Room amenities

    • Shower: 1
    • Wi-fi
    • Desk
    • Hairdryer
    • TV
    • Internet access
    • Minibar
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARD • 15 m²SGL.ST
    SINGLE STANDARDPhoto unavailable5 photos

    Andinos Plaza

    SINGLE STANDARD

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Bed setup
    Single bed 80-130 width
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Room amenities

    • Internet access
    • Desk
    • Wi-fi
    • Individually adjustable air conditioning
    • Minibar
    • TV
    • Hairdryer
    • Shower: 1

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Andinos Plaza

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE GRANDSUITE • GRANDSUI.GD

    Photos are not available for this room type.

    Andinos Plaza

    SUITE GRAND

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    GRAND

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Andinos Plaza

9.0
Excellent
32 Reviews
Cleanliness
9.4 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
9.0 /10
Amenities
7.6 /10
12 reviews shown
10/10
Exceptional
27 May 2026
maria
Been staying at Andidos Florencia for the past 5 years and my experience with the staff and the food has been exceptional. You can see some things need upgrade already due to the past of time but they try to keep everything up to standards . The manager is always there and willing to help and accommodate the guest. Very good service won’t change it for any other hotel in Florencia
Friends
10/10
Exceptional
03 Nov 2025
maria
Best hotel and staff ever . Highly recommend
Leisure Family
6/10
Pleasant
26 Nov 2024
JOSE I
The phone extension never worked. It did not matter how many times I told them; it was never fixed.

Wi-Fi Service was pretty bad! It wasn't reliable at all.

Friends_and_family Family
10/10
Exceptional
28 Jul 2023
Richard
Nice staff always willing to accommodate.
Self
6/10
Pleasant
22 Mar 2022
Jackeline
Nice hotel for the area. Clean. Non potable water. Bad restaurant service. Limited options. No cribs available for families
8/10
Excellent
06 Oct 2021
Jose I
El hotel está central mente localizado. De pronto puede ser un poco riduoso durante el fin de semana!

Mi único inconveniente fue con la ducha; la cual no tenía ningún tipo de presión de agua haciendo que cada “baño personal” fuera un gran reto
Friends_and_family Family
10/10
Exceptional
15 Sep 2021
DANIEL
The hotel staff are respectful and the service is great. I received a clean room, nice city view, free parking, and additional hotel amenities. The breakfast that is served is also good. The only problem I had was 5he hot water. My entire stay I did not have hot water to shower. I called the lobby over 6 times regarding the hot water issue and I was told the problem would be fixed. The problem never was fixed. I had to take a cold shower a few times during my stay. I did not enjoy that. If the hotel staff want their customers to be happy and continue staying at the hotel they need to make sure all hotel guest receive hot water for showers.
Leisure Self
10/10
Exceptional
05 Jun 2025
SAMUEL
I just wanna thanks for everything.
It was easy and lovely ☺️
Leisure Self
10/10
Exceptional
09 Feb 2024
Fredy

Muy cómoda y excelente estadía

La atención del personal fue muy buena, la habitación que tuve excelente, aunque el wifi llegaba un poco débil hasta mi habitación. Me gusto la piscina. Super recomendado.
Business Self
10/10
Exceptional
12 Oct 2023
andres
Hotel cómodo
Recepcionista amable
Falta un poco de amabilidad en el restaurante
En general bien
Aunque el ruido de la calle en las hab sigue siendo una molestia
Business
10/10
Exceptional
08 Jun 2023
GEISON

Excelente servicio

excelente servicio y disposición del personal del hotel.
Business
10/10
Exceptional
05 Jan 2022
Luis Ricardo Torre
Sillas en el balcón
Leisure Partner

Location & surroundings

Andinos Plaza
Cl. 18, 09-07, Florencia, Colombia

Andinos Plaza

46 hotel photos