Name: Quality Inn Eastland I-20
Address: 10159 I-20, Eastland, 76448-3906, US

10/10

Exceptional

25 Jul 2026

Alfred

Yes parking was great room was great clean and cool

8/10

Excellent

08 Jul 2026

Bryan

I no frills inexpensive place to stay for the night. Exactly what I needed.

Business

2/10

Poor

06 Jul 2026

Araceli

The lock on the front door did not latch correctly, the air conditioner was loud and made a squeaking noise all night, the shampoo dispensers in the bathroom were broken, and the pool was completely locked up and the singular employee working did not know why the pool was closed.

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Cynthia

Beds were comfortable. Breakfast was very good, with several options of both hot and cold items.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Delia

I couldn’t find anything to criticize about my stay at this hotel. I saw staff working every day at keeping the premises clean. Breakfast was good. Room was spacious and comfortable and clean.

Self

10/10

Exceptional

06 Jun 2026

Olivia

Staff was very welcoming and had coffee ready early food was great, room very clean would stay again

Partner

10/10

Exceptional

01 Jun 2026

Bobbie

Great port in a storm! Clean property, accessible location, and front door parking. Excellent for motorcycle travelers like me!!

Self

8/10

Excellent

10 Mar 2026

James

The room was clean. The bed was comfortable. Pillows were a little uncomfortable. The air conditioner worked well. The bathroom was clean.

10/10

Exceptional

13 Jan 2026

Darla

Yes, clean room and bathroom! Warmed up nicely.

6/10

Pleasant

03 Jan 2026

Kimberly

Staff was great. Room had roaches. Otherwise it was okay

4/10

Poor

13 Dec 2025

Richard

The room was in pretty poor condition. Breakfast seemed like it was on day three

Business

8/10

Excellent

09 Dec 2025

Jonathan

Staff was courteous

Business

10/10

Exceptional

08 Dec 2025

Pauline

The breakfast has improved. They added a variety of items. It was a pleasant surprise

Friends_and_family Family

6/10

Pleasant

08 Nov 2025

Tina

Room was in fair condition. There was a closet looking area with a missing clothes bar. This made the room not well kept. We were placed in a room right next to someone and could hear them through the door. Would have been better to place us more apart from other guests for better privacy. The motel did not have a lot of guests.

Leisure Family

10/10

Exceptional

27 Oct 2025

Betty

Didn't eat breakfast

Self

2/10

Poor

26 Oct 2025

Ashley

This place was a joke! The room was just filthy and just disgusting! Stuff all over the walls, refrigerator, the floors need to be cleaned, the smell in the room was aweful! I paid for 2 nights and ended up only staying 1 night and went to a holiday inn which was top notch! They wouldn’t refund the second night but it was worth it not to stay in that filth!!

4/10

Poor

08 Oct 2025

Matthew

The room smelled of stale smoke. There was no lighting outside the rooms when I was loading in from the parking area so I needed a flashlight to find room. Hispanic road workers sharing an adjacent room kept me awake laughing, drinking and partying in spanish till late hours. The bed sheets felt wierd and there was a ugly stain on the bed blanket. Not sure what it was from. The blinds and curtains would not fully close for privacy, like taking a shower or getting dressed. Parking my truck in the crowded narrow spots was difficult because of the big rig that was parked in the back up area.
I could not sleep because of all of this so left in the middle of the night. Very noisy area close to freeway of constsnt tracter-trailers whizzing by.
Was offered another room at 1am when I checked out by the guy who woke up in the lobby loft and slowly came down but did not want to do it all over again. (Parking, moving my stuff, etc) because I was short on time.
It was a very bad experience and will probably never use them again next time I travel.

Leisure Self

4/10

Poor

05 Oct 2025

Brenda

it was very nasty. We’ll never be back.

Friends_and_family Family

4/10

Poor

03 Oct 2025

Terence

No one at front desk, had to ring the doorbell camera twice. Lol was chain locked, looked like for a while. Pot smell was overwhelming. Didn't realize it was a motel, listed as a hotel.

Leisure Family

10/10

Exceptional

03 Sep 2025

Joshua

Always a nice stay. Nice staff.

Business

2/10

Poor

02 Sep 2025

James

They cleaned my room once in 6 nights

Business Self

6/10

Pleasant

01 Sep 2025

Cynthia

I booked a hotel with a pool and hot tub. No pool, no hot tub. I didnt get any refund either. I turned down other hotels for this one. I was disappointed. They had construction going on and it was noisy. I left after 3 days, 4 days early.

Leisure Self

10/10

Exceptional

29 Aug 2025

Pauline

Have stayed in area at different hotels and this one was by far the cleanest and very well cared for. Will definitely use again!

6/10

Pleasant

20 Aug 2025

Richard

Worn out!

Well worn room.. Previous leaks in bathroom ceiling in various states of non repair. Sink doesnt drain. Expensive for the poor quality of the room.

Friends_and_family Family

6/10

Pleasant

12 Aug 2025

James

Had to ask for clean towel
Very very high carbohydrates breakfast not diabetic friendly.
No pool

Business_and_leisure Family

6/10

Pleasant

17 Jul 2025

Paula

The ice machines were not working on the property and the pool was empty but the web site showed a pool and did not say it wasn't available

Leisure Partner

6/10

Pleasant

13 Jul 2025

Verified traveler

Lobby did not match pictures posted on the site. Renovation happening to the pool.

Friends_and_family Family

4/10

Poor

11 Jun 2025

Ellis

Run down

Leisure

4/10

Poor

08 Jun 2025

KERRY

No pool although it was stated they have one, the desk said it's permanently closed, priced too high for the lower quality, lightly in rooms was very limited and a few bulbs burned out, no amenities like shampoo, soap, hair dryer etc.

8/10

Excellent

03 Jun 2025

Jeremy

The room was clean, beds were comfortable and the check in was easy. The breakfast is very basic, but not terrible. For the price of the room, it was well worth it.

8/10

Excellent

21 May 2025

Delma

First of all... you can tell they take pride in the property because it is clean and has numerous rose bushes planted everywhere. The rooms were fresh and clean. The only thing I would address is the tubs (although fresh, clean and new) I would put some sort of texture down. It was pretty slippery while showering. Otherwise, we very much enjoyed our stay there for the upcoming graduation in the next town over. Thank you Quality Inn

Business_and_leisure Family

2/10

Poor

20 May 2025

David

The door looked be repaired from a recent break in and the bed was itchy. I got an hour sleep but it was not worth the stay. There was also blood on the door frame. Expedia show no refunds now for most of the hotel stays because they know you will want your money. No customer service anymore.

Leisure Self

6/10

Pleasant

10 May 2025

William

You probably shouldn't be advertising yourself as having pool access when the pool is a biohazard

Leisure Partner

6/10

Pleasant

17 Mar 2025

Kristen

Meh- not terrible but could have stayed somewhere nicer for not much more

2/10

Poor

06 Mar 2025

Verified traveler

Under construction

This hotel is under construction. There is heavy equipment around, dirty sidewalks, roofing nails in the grass.
Should offer a discount or at least mention on the ad so people with children or dogs choose a different place

Friends_and_family Family

4/10

Poor

11 Feb 2025

Harry

A hotel without water.

The hotel had no water service. They implied at check in that it would be fixed soon. Water never came on. At check out front desk said plumber left without fixing problem and never came back. Without water, should have closed the hotel.

Business

6/10

Pleasant

09 Nov 2024

Kevin

I HATE THAT SMELL

Room had been smoked in and then poorly aired out. Filter in AC dirty didn’t help. Doing laundry now. Even what wasn’t worn. Other wise staff good. Breakfast good. About what you would expect for price.

Business

10/10

Exceptional

15 Oct 2024

Domingo

safe

Business_and_leisure Family

10/10

Exceptional

26 May 2024

Denise

All good but website says pool. We asked and were told it's permanently closed.

2/10

Poor

22 May 2024

Rae

It’s ok to stay a night and leave but there’s bugs everywhere and it’s old

2/10

Poor

03 May 2024

Brent

Go anywhere but here

The main door to the room has no weather stripping so you can hear everything through the cracks around the door. This includes the sound of an auto mechanic doing repairs in the parking lot at 2am with an pneumatic impact wrench,and someone else who kept pressing the panic button on their key fob for their truck at 4 am. No idea why people would do this, but this hotel seems to attract these types of people.

You can also see light around the perimeter of the door which also let several insects into the room which would fly around trying to get to the lights. The room had a heavy mildew smell. The desk chair was bent and tilted forward so you could not really sit in it.

Breakfast was very limited, no hot food items and the pancake batter was out.

The internet was good however, so I guess it's got that going for it. ¯\_(ツ)_/¯

Business

6/10

Pleasant

02 May 2024

Alana

Small stains on sheets and behind the bathroom door on the wall. Overall clean. I would stay there again, and I am picky.

Friends_and_family Family

8/10

Excellent

02 Apr 2024

carol

Everything was fine.the breakfast could have used toast and some protein.

Leisure Partner

10/10

Exceptional

17 Feb 2024

Heather

Easy quick check in. Super clean room. When pulling up I was not expecting it to be as nice as it was. I’m pleasantly surprised. Fixing the pool would greatly enhance this property!

Leisure Partner

10/10

Exceptional

28 Dec 2023

Teralyn

ABSOLUTELY PERFECT!!

After driving 14 hours and needing to drive 14 more hours we stopped at this location. The front desk clerk was super nice and the check in was super quick and once we got to the rooms, we were pleasantly surprised at how beautiful the rooms were. They were updated, the beds were beautiful platform beds, beautiful wood floors and everything was just perfect for the cost. Ill definitely be staying here again on my return trip. I lo ed it and I'm military and very meticulous about cleanliness and eatness. They did not disappoint at all. I also locked the room door and left my pillow in the room and when I went to the fron desk at 3 am , the lady desk clerk was very pleasant and helpful and walked me personally to the room to allow me access, to get my pillow. I loved it! Anyone who stays here will be pleased.

Friends_and_family Family

8/10

Excellent

01 Nov 2023

Jimmy

For the price it was okay.

Business Self

2/10

Poor

30 Sep 2023

dennis

Dirty and smelled in the room. Construction was halfway done in lobby and when I checked in, he was so busy on his AirPods, I couldn’t tell who he was talking to and he got an attitude about it

Business_and_leisure Self

10/10

Exceptional

25 Sep 2023

Lori

It was nice

Leisure Family_with_children

6/10

Pleasant

05 Sep 2023

Verified traveler

Not terrible but bathroom towels were dirty with yellow stains. Loud ac system and room looked beat up.

Partner

8/10

Excellent

20 Aug 2023

Paul

Well maintained and quiet

Business

8/10

Excellent

13 Aug 2023

Stephen

I think the key pad needs improvements sometimes the car does not does not work the room was good it was cleaned it was cool air conditioners running great and his staff was good they were nice they were friendly and they helped you in any way

Leisure Self

10/10

Exceptional

01 Aug 2023

Jose

Like

8/10

Excellent

23 Jul 2023

Jennifer

The lady that checked me in was very nice & helpful. I like that it was cleaner than others.

Business_and_leisure Partner

10/10

Exceptional

26 Jun 2023

Jayden

The property is nice. Rooms are great. Very comfy beds a little kitchenette. Semi ok breakfast but the guy in the front wanted to give me a Hassel about my service animals. He said if there not working for the government then I have to pay. Well.... That's not what expedia says so his boss said it was ok. He helped me out and got it taken care of.

Business_and_leisure Family_with_children

8/10

Excellent

17 Apr 2023

Verified traveler

Beds were super comfortable. Newly renovated laminate floors and tile shower. Bathrooms are small but efficient.

Friends_and_family Family

10/10

Exceptional

27 Mar 2023

Philip

Good location for travelers

Good location next to interstate. Staff is friendly and accomodating. Good parking.

Friends_and_family Friends

10/10

Exceptional

27 Mar 2023

Ava

Good value for the price

10/10

Exceptional

19 Feb 2023

Ruben

Remodeling and cleaning

Leisure Family

2/10

Poor

23 Jan 2023

Steven

Advertise room with hot tub and paid for it and when we got there they gave our room away

Leisure Family

10/10

Exceptional

09 Oct 2022

Goldie

The bed and bedding was so comfortable. Best night sleep in a hotel room in a long time.

Leisure Partner

4/10

Poor

07 Oct 2022

John

Manager for a company

The water smelled like sewer waters was brown and itfelt like a motel 6 bed us uncomfortable.

Business

10/10

Exceptional

02 Oct 2022

RICARDO

Plenty of charge ports

Leisure Self

4/10

Poor

10 Sep 2022

Nicole

Tried to save money but not worth it.

My bed and room was very comfortable. The others in my group, we’re not as satisfied with their rooms. One room had a leaky AC unit and they gave him a pan to collect the water instead of a new room even though there were plenty of rooms available. The night clerk was horrible!! Not friendly at all. He would not allow us to sit in the lobby and watch TV and visit with the family. We did it anyway. That lobby is for the customer, not him. I think we we’re interrupting his quiet time on his phone. Breakfast was terrible as well. No coffee and waffle batter was not fresh. Don’t do it y’all!!

Friends_and_family Family

4/10

Poor

28 Jan 2022

Harvey

Horrible

Had to switch rooms from fisrt night because of broken bathroom door,tried to put us in a nasty room second had to tell them no want something better... Tried to reach Hotels.com about this to no avail

Friends_and_family Family

6/10

Pleasant

26 Jan 2022

Johanna

Overnight stop on the way to Georgia.

Arrived late at night and a lovely reception from the lady on the desk. We were tired after a long drive so headed straight to our room to sleep. Motel is tired throughout and the room was tired also. Lights didn’t work apart from the bathroom, thankfully. Bed was super comfortable and we slept like a log. Breakfast provided was sufficient too. Overall the motel is in a good place right on the I-20 so perfect for the traveller, but in good need of refurbishment.

Friends_and_family Family

2/10

Poor

06 Dec 2021

Bryan

Dirtiest hotel I had ever seen. Left after 10 min

Partner

2/10

Poor

10 Nov 2021

Gilbert

Room was very dirty it’s like they didn’t even clean it

Business

8/10

Excellent

25 Oct 2021

Jayden

It qas nice and convenient pool wasnt open and ice machines were broken. Very nice place and would recommend

Business_and_leisure Family_with_children

10/10

Exceptional

03 Oct 2021

Kimberly

Was just an overnight stop. I was kind of leary with no pics on the app but was pleasently surprised.

Partner

4/10

Poor

02 Oct 2021

William

Very run down property

Leisure Friends

2/10

Poor

29 Sep 2021

jason

The simulated wood floor was so dirty when you walked across it your socks or feet would be black with dust and dirt. The room door looked like it had previously been kicked in and the door frame pieced back together and only one piece of the dead bolt left hanging on. The bathroom had hair on the floor and on a piece of soap not removed from the shower during cleaning. The shower curtain rod was bent down and wouldn't keep both ends of the curtain from sliding to the middle. The furniture was all outdated and skinned up. The A/C unit in the wall had a gap with daylight coming through which explains fly's and moths. The microwave had splatters all over it and the mini fridge had the last persons stuff in it. The pool was closed, the property was dirty and the continental breakfast was waffle maker serial and nasty jelly pastries. The coffee pot in the room quit working and the lobby coffee had something seriously wrong, it was like sludge. I wouldn't pay $29/per night for this filthy hell hole.

Business_and_leisure Family

6/10

Pleasant

27 Sep 2021

Verified traveler

Ok

Self

4/10

Poor

26 Sep 2021

Cassandra

Meh

Was not satisfied with cleanliness of hotel. Had to get towels from the front desk because A/C was leaking into room.

Friends_and_family Family

6/10

Pleasant

20 Sep 2021

Alice

Had a hard time opening the door to the room. The room floor was sticky. The smell of cleaner was very strong. Almost lime they sprayed the floor and didn't mop it up.

Partner

2/10

Poor

14 Sep 2021

Misty

Evidently the motel is being slowly renovated starting from the rooms closer to the lobby. My room was in the back and was horrible. Door lock broken, fire detector not working, floor was nasty, even had live and dead crickets in our room. We felt so unsafe we pulled the desk up against the door got more security.

Business Family_with_children

2/10

Poor

31 Aug 2021

Jesus

This app is terrible just still money for the costomes

Business Self

6/10

Pleasant

17 May 2021

Verified traveler

It was a place to sleep. Ac worked good. And tv. Shower was horrible. Hot water limited. Remodeling at the moment so lots of junk around buildings. Pool only had rain water. Place needs a lot of work. Price should be about 20$ or so less in my opinion.

Business_and_leisure Family

6/10

Pleasant

09 May 2021

Verified traveler

Property was just ok

Leisure Partner

4/10

Poor

09 May 2021

Verified traveler

The receptionists were very nice and friendly, however the bathroom wasn’t clean and many of the lights in the room didn’t work.

Leisure Partner

2/10

Poor

17 Apr 2021

Lynette

Do not stay here !

This was disguating. I could not take a bath because mold was everywhere! The plqce qas disgusting and falling apart!

Business

2/10

Poor

12 Apr 2021

Harold

Warning. Stay away from here!!!

Won’t ever stay here again. First assigned a room under renovation, then moved to another. Room stinks, stains on sheets, no running water for several hours. Wasn’t told upon check in that a water main was being repaired. Only one electrical outlet working. Lamps not working. Washcloth from some previous guest left hanging on the shower curtain rod. Dirty shower curtain. Pubic hairs on toilet. Hair in the bathtub. No phone in the room to call front desk, requiring several trips to front lobby. Didn’t care to hear the room service, while three doors down, discussing the “rat” in that room. This place is in desperate need of repairs.

Friends_and_family Family

8/10

Excellent

05 Apr 2021

Rebecca

Comfy stay

Its very cozy and Clean! The only complaint I had was the shower water didnt heat up to hot. It was lukewarm. I like to melt in my showers so that was no bueno but the staff was very attentive and the breakfast was pretty good. Ill be staying again. Hopefully, the water will be hot this time lol

Friends_and_family Family

2/10

Poor

01 Apr 2021

Verified traveler

Room smelled like smoke, very run down. Did not stay the night as it felt unsafe and \"off\" .

Friends_and_family Family

2/10

Poor

31 Mar 2021

Leanne

Check your room before you even unload!

Would I recommend it No - Not unless you check your room before you check in. Ours was not clean. Chocolate on walls, hair on floors, hair in drawers, asked for extra towels did not receive them-but did not need them because we did not take showers due to filth. Coffee pot was so black looked like it had never been cleaned out. We checked out only after one night and did not eat breakfast there. The girl at the desk was very nice. However we dropped our luggage off and left and got back in quite late and we were to exhausted to try to get another room. Checked out first thing the next morning. Hotels.com gave us a refund for 3 of the nights. I called the Days Inn over and over and the manager was never in till I got hold of a woman named Carol and she was very helpful. Gave me a number to get hold of him and he told me that he would contact Hotels.com and give us a full refund. (waiting on that)

Partner

4/10

Poor

26 Mar 2021

Verified traveler

Sadly, there was very little to like about this Days Inn. The check-in rep was very nice, and a bit apologetic about the mess.
Apparently, they are in the process of remodeling and upgrading the facility. It really needs it. It is an old, tired, rundown motel that has seen better days.
Our room was shoddy. The windows were covered in dirt. A side table was wobbly and decrepit. There was a thick layer of dust on the laminated floor. All tabletop and counter surfaces were covered with dust.
The rickety little refrigerator was dirty inside and looked and smelled of mold. The microwave was dirty as well. The little coffeemaker was coated with dust, and the carafe was dirty.
On a brighter note, the beds were made, the linens were clean, and the pillows were fresh.
I went to get some ice , and was told the only ice maker was broken.
We would never recommend this motel, nor ever stay there again.

Business_and_leisure Family

6/10

Pleasant

22 Mar 2021

Loretta

Desperate

The lady at the front desk was nice. The room smelt like pot and the fridge didn’t work. We were desperate due to no availability of hotels in the surrounding areas. Overall it was ok.

Friends_and_family Family

6/10

Pleasant

22 Mar 2021

Curry

Check in was good but upon arriving to our room our TV did not work, there was no phone to call the front desk. Carpet was so dirty, bathtub was cracked & ceilings were all damaged.

Friends_and_family Family

4/10

Poor

21 Mar 2021

Verified traveler

The room had trash all in it, beds not made. Nasty. Had us change rooms no air conditioner. Never be back

Business_and_leisure Partner

4/10

Poor

20 Mar 2021

Verified traveler

It was convenient off the highway. The sheets on one bed were dirty the other bed were clean. The shower had not been cleaned and two dirty washcloths from the last customer. Room needed updates but they are working on that. The front desk
People were very friendly and helpful. I actually I guess reserved a smoking room they did change that for me which was really nice. Rooms this weekend were hard to find, so you take what you can get. Maybe after the upgrades it will be better.

Friends_and_family Family_with_children

2/10

Poor

15 Mar 2021

Joan

I asked for non smoking room and was told yes they were. However, he showed me 3 rooms that were supposed to be non smoking and they all smelt like smoke & had ash trays.... It is

Friends_and_family Family

2/10

Poor

15 Mar 2021

Verified traveler

I can not believe this is a Wyndham hotel. This is probably the nastiest place I have ever stayed!!!

Friends_and_family Family

4/10

Poor

14 Mar 2021

Dawn

Cisco, TX trip

Our room was FILTHY!! Dust, dirt, mold everywhere! Big hole in bathroom wall. Coffee pot filthy! DO NOT STAY HERE!

Friends_and_family Friends

2/10

Poor

08 Mar 2021

Natalie

GROSS GROSS GROSS

AWFUL! DO NOT RECOMMEND AT ALL. VERY DIRTY

Friends_and_family Family

8/10

Excellent

26 Feb 2021

Melissa

Good location for us to travel through the area. Older but in pretty good shape. Staff were very nice.

Friends_and_family Family

2/10

Poor

26 Feb 2021

Verified traveler

So bad we left and went to get a different room.

Business Family

6/10

Pleasant

18 Jan 2021

Verified traveler

Too much for hotel.

Very old and run-down, very noisy could barely hear the TV. Shower was awesome good pressure and hot water.

Self

8/10

Excellent

04 Jan 2021

Sherry

Room was clean and comfortable, affordable for a one night stay

Friends_and_family Pet

8/10

Excellent

19 Dec 2020

Lela

the house keeping was better than last month when i stayed at this hotel this room did'nt have carpet that made it less dusty but someone had been smoking in it i did'nt like that

Self

2/10

Poor

09 Dec 2020

Verified traveler

DO NOT STAY HERE

This was one of the most disgusting hotels I have ever stayed in. If it hadn’t been so late I would have left. Mildew in toilet and on shower curtain. Stains on sheets. Hair in shower and on the floors. I slept fully clothed. The front desk guy was extremely nice and friendly on check in though. I hope he finds a better place to work. Bless his heart.

Business

2/10

Poor

25 Nov 2020

Verified traveler

Dirty. Staff and cleaning crew did not wear masks.

Business

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