Name: Emerald Lake Lodge
Address: Emerald Lake Road, Field, V0A 1G0, CA

10/10

Exceptional

25 Jul 2026

john

Emerald Lake Lodge is a magical place. We couldn’t have asked for anything more beautiful, more relaxing, and any better customer service. Keep up the great work you guys were fabulous.

10/10

Exceptional

24 Jul 2026

Kristin

This is luxury at its finest staying at the point cabin at Emerald lake lodge. It is our favorite stay of all time! Staff is friendly and food is excellent. Highly recommend!!

10/10

Exceptional

23 Jul 2026

Heidy

Besides the spectacular view, the bathroom amenities are first clasd.

10/10

Exceptional

21 Jul 2026

Sabet

Good property. Don’t think it has AC but didn’t matter to us.

Family

10/10

Exceptional

19 Jul 2026

Jonathan

Spectacular views to explore and unplug. It was a lot of fun to light a wood fire and enjoy the cracking while relaxing.

Partner

10/10

Exceptional

17 Jul 2026

Lori-Ann

Beautiful, well maintained, quiet and amazing location

Partner

10/10

Exceptional

16 Jul 2026

Susan

Beautiful stay at Emerald Lake lodge. The canoeing on the lake was magical and our dinner was so beautiful and delicious. Can’t wait to come back.

Family

10/10

Exceptional

16 Jul 2026

Kimberly

We loved our stay at Emerald Lake Lodge. Our room was clean and we enjoyed sitting on our deck with a great view of the lake. The staff was friendly and helpful. We would definitely stay here again.

Partner

2/10

Poor

15 Jul 2026

Sy

I like its location but room is terrible. Sewage is blocked, door keys stuck and hardly unlocked or locked the door
Construction was during our stay right front entrance cabin, this is safety concerns

Family

8/10

Excellent

15 Jul 2026

Craig

First, the scenery is as good as it gets. The staff are all very pleasant and accommodating. The restaurant is excellent. Breakfast buffet was good and dinner was real fine dining in a relaxed atmosphere. The room was a bit dated or should I say rustic. For example the deck was not well maintained with peeling paint and dirty. The bathroom was adequate but not high end. Biggest complaint was housekeeping did not show 4 days out of our 8 day stay. Fortunately we are pretty neat to begin with so it was not a major impact. I called the first day and received a delivery of clean towels. After that it became more of an imposition to have to call so we accepted it for what it was. I know the rest of the staff were all really hard working young people from around the globe so their housekeeping may have been overwhelmed.

Partner

10/10

Exceptional

14 Jul 2026

Trecy

Will be back.

8/10

Excellent

13 Jul 2026

irma

Room assigned was located at end of park which was perfect for less utv activity. Beautiful view and comfortable room. Loved the balcony. Staff did their best with the limited resources they had to work with-i.e. shuttle services.
Dinner at the Mount Burgess Dining room was an excellent experience both in our menu and view!

Partner

10/10

Exceptional

12 Jul 2026

Kristin

Amazing place to stay, moved into my top place I have ever stayed in (up from Many Glacier Hotel in Glacier National Park!). Highly recommend, beautiful property, service was exceptional, and it was wonderful after the influx of crowds left at night. We are going back and can’t wait!

Family

2/10

Poor

09 Jul 2026

Amy

We did not get the panoramic view room which we had paid for.it is very sad we should.have booked it directly then they said we could have.

Partner

10/10

Exceptional

07 Jul 2026

Jason

We celebrated our 25th wedding anniversary at Emerald Lake lodge! It was an absolutely wonderful stay! The property is gorgeous, breakfast buffet is very good and its in a great location!

Partner

8/10

Excellent

03 Jul 2026

Robin

Fabulous location on Emerald Lake and a comfortable room. Most personnel friendly and welcoming but unfortunately not the case with all. Sauna is a nice facility but needs a more efficient heater as takes ages to reach a decent temperature.

Family

8/10

Excellent

03 Jul 2026

Robert

NA

Friends

10/10

Exceptional

01 Jul 2026

Elisabeth

Stunning views, and very quiet

10/10

Exceptional

30 Jun 2026

Gugulethu

Absolutely beautiful and peaceful. The scenery was breathtaking, with stunning mountain views and the lake creating such a relaxing atmosphere. Perfect place to disconnect, unwind, and enjoy nature.

Partner

10/10

Exceptional

30 Jun 2026

Kelly

Beautiful and quiet setting.

4/10

Poor

29 Jun 2026

Trisha

Too many inconsistencies. Not a very high standard.

Partner

10/10

Exceptional

28 Jun 2026

Brad

What an excellent experience. The staff was incredibly helpful and responsive, and very friendly. The offsite parking is a small challenge but the shuttles get you there fast. The views are wonderful and breathtaking. A small refrigerator in the room would be a nice future addition.

Partner

10/10

Exceptional

28 Jun 2026

Louise

Amazing property, the lake really is Emerald colour. We ate in the lounge and in the main restaurant both were excellent quality.
Most importantly we saw 3 bears during our 1 night visit.

Partner

8/10

Excellent

28 Jun 2026

Song Yun

Super old room. We paid about 1k for our one evening stay.
The lake view we got had trees blocking it.
They provided nice quality toiletries.
Hot tub and sauna is pretty over crowded.

NOTE: the staff did not pay too much attention to the luggage storage room. While most places (especially at this price tag) would offer a locked up room with room number tags to store your luggage - they simply moved our luggage in and didn’t even ask for our room number until we requested for a tag. When we were ready to pick up our items, they didn’t check our identity or anything , and asked us to help ourselves to our luggage. While this system works in a society of trust, it could mean an easy theft opportunity for certain individuals.

Partner

6/10

Pleasant

27 Jun 2026

Rebecca

Ultimately disappointing stay. This was the place we was looking forward to most. However it was the most disappointing.
We had an issue with the cleanliness of our room. General upkeep of the property isn’t great.
Facilities such as WiFi are only available in main lodge and “health club” this led to overuse as it was only a small area so couldn’t use facilities.
Issue with room not being cleaned as we found dirty underwear on the floor.
Manager did move us room but had to downgrade us as we was previously in a suite. Wouldn’t deem it a suite - very dated, poorly maintained and lacked and special character. New room they placed us in was much better it was a signature room. Had lunch dinner and breakfast at the property. Lunch staff very helpful, dinner staff helpful but stretched. Breakfast was ok.
Maintenance of the surrounding areas needs to be improved. I get that they are renovating rooms but for the price they’ve charged isn’t acceptable.
Still waiting on our refund as we was downgraded.

Partner

8/10

Excellent

26 Jun 2026

Iulian

Apart from the location I've not seen something wow! Room was pretty clean, bathroom as well with toiletries and clean towels. For the price paid I think a breakfast included will be fair.

Partner

10/10

Exceptional

26 Jun 2026

Syed

Amazing check in and great staff

10/10

Exceptional

26 Jun 2026

Matthew

Staff friendly. Beautiful views. Log fires in cabin. Overall great experience

Partner

8/10

Excellent

25 Jun 2026

Amanda

Rooms are clean but could do with updating there were burn holes in the chairs in our room

Partner

10/10

Exceptional

24 Jun 2026

John

It's definitely not the newest lodge, but that is what gives it character! Emerald Lake Lodge found a place in our hearts and we will return here every time we visit Banff/Jasper in the future. The staff was beyond helpful. We ask for soap and a new fire-starter while waiting for our tablet for dinner. One of the staff members grabbed them and started to hand them to me. With out missing a beat the manager stopped him and said they would have them delivered to our room and for us to just enjoy our dinner! Wow. Great service!

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Jared

Our stay was a dream come true. The restaurants were amazing, the cabin was perfect, and the staff was so nice. The lake was so beautiful, and it was one of the best spots we visited during our week long time in Canada. I could not recommend Emerald Lake Lodge more!

Family

8/10

Excellent

22 Jun 2026

patrick

Le lodge est situé dans un endroit merveilleux.
le batiment de réception+restaurant est très sympathique.
La qualité culinaire des plats proposés par le restaurant est top et le rapport qualité/prix excellent.
Le petit déjeuner, par contre, nous a semblé cher pour la nourriture proposée.
En revanche, meme si le décor est original et chaud, notamment avec une vraie cheminée au vrai feu de bois, notre chambre avait besoin d'un bon rafraichissement, la literie n'était pas très confortable et, en général, les équipements vieillots.
Un plus cependant avec la machine à expresso dans la chambre.

Partner

10/10

Exceptional

22 Jun 2026

Joel

After 15 years we were able to return to this beautiful hotel. As wonderful as we remembered. What could be nicer than having a cabin next to a beautiful lake, surrounded by mountains. Staff is wonderful. Location is very convenient. Close to Lake Louise. Right off the parkway. It certainly checks off all of our boxes.

Partner

10/10

Exceptional

22 Jun 2026

Terry

A great place to stay in a fantastic unique setting. Staff were first rate - friendly and attentive. Dinner in the Lodge was excellent. Overall, thoroughly recommend as a brilliant place to visit.

Partner

10/10

Exceptional

21 Jun 2026

Nadia

Emerald Lake is stunning. The cabins are cozy and comfortable. Food delicious. Thank you!

Family

10/10

Exceptional

21 Jun 2026

Carly

Beautiful spot to stay.

Partner

10/10

Exceptional

21 Jun 2026

Susie

Emerald Lake Lodge is a beautiful property. The cabins were nice with a fireplace for heat and a porch to sit and enjoy the view. This is a wonderful place to go to be off the grid and relax.

Friends

10/10

Exceptional

18 Jun 2026

Julie

This place is amazing! Rooms, service, food and it's so quiet. You can truly unwind and relax at this quaint property.

Partner

8/10

Excellent

16 Jun 2026

Malinda

Unique secluded resort! Was a nice romantic getaway!

Partner

10/10

Exceptional

16 Jun 2026

Jana

This was a piece of Heaven on Earth! Absolutely perfection! We loved everything from the room, the views, the food, the staff, & the amenities! You can’t go wrong staying here! Room 124 was ours, & it has a clear view of the lake, so we highly recommend trying to get it. It does have stairs to get up to the room from the outside. Was not a concern for us though.

Partner

8/10

Excellent

14 Jun 2026

KELLY

This is a rustic upscale lodge. Great views of Emerald Lake. The hotel rooms are in four plexes. They are very dated but the wood burning stone fires places are great. The staff is attentive. The dining room dinner was not my favourite. Glad we stayed one night as it’s a special plane but needs some upgrades.

Partner

10/10

Exceptional

14 Jun 2026

Barry

Great place to stay

10/10

Exceptional

13 Jun 2026

Eileen

Our stay at Emerald Lake was absolutely amazing. The room was great, the staff was great and food was amazing. We did not want to leave. Highly recommend!

10/10

Exceptional

13 Jun 2026

Cary

Overall we enjoyed our stay at Emerald Lodge, a beautiful unique location within the Yoho National Park. The view of the lake from our room was wonderful and it was so quiet and peaceful. A shuttle is provided to transfer you to and from their parking lot to the lodge. We found breakfast disappointing. No food or drink of your own is permitted on the property.

Partner

8/10

Excellent

12 Jun 2026

John

Location is unbeatable, staff courteous and helpful, the main lodge is excellent and the food delicious - but the room was tired: battered paintwork, toilet pan not secured to the floor, big chips to the enamel in the bath, cord pulls missing from the blind strings … opportunity for some TLC here.

Partner

8/10

Excellent

11 Jun 2026

Aaron

Great lake view

Family_with_children

8/10

Excellent

11 Jun 2026

Tami

Our stay at Emerald Lake was great. The beauty of the place makes up for some of the aging that we noticed on the property. The beds were very comfortable and linens were spotless. Having a fireplace in the room was lovely on a cool night. We enjoyed a wonderful dinner in the Burgess dining room. Everything was absolutely delicious. The staff could not have been more accommodating our friendly. It is a bit of a nuisance to have to take a shuttle from the parking lot to the lodge, then have your bags moved again from the lodge to our room, but again, the staff were wonderfully accommodating and made it a seamless as possible. We never had to wait for anything very long at all. We really enjoyed walking the loop around the lake. Some of the trail is not in great shape, but it was marked as such, and we managed quite nicely, enjoying all the beauty that surrounded us. I would certainly return to the lake and I would highly recommend it to anyone else.

8/10

Excellent

11 Jun 2026

THUY

Great place, conveniently located in emerald lake.

Partner

10/10

Exceptional

11 Jun 2026

Fernando

Emerald Lake Lodge was excellent, you cannot beat the location. The property was very well maintained, kept clean and accessible. Improvements: the pillows weren't very comfortable, too flat, and having lunch at Cilantro on the Lake and not being able to get coffee! Coffee should be served at all dining establishments :)

Partner

10/10

Exceptional

10 Jun 2026

Rebecca

Overall, a wonderful place to stay! Our room was spacious with a fireplace and a balcony overlooking Emerald Lake. The only hiccup was waiting over 30 minutes for the shuttle to take us and our luggage back to our car (since there are no cars on the property, every overnight guest parks in a designated lot about 1km away).

Partner

6/10

Pleasant

10 Jun 2026

Christopher

Wish the deck wasn't rotting and that our view of the lake wasn't blocked by a bunch of trees/limbs. The photo showed rooms on the lake to have a nice view of it we could barely see any of it with all of the trees in the way. Staff was very friendly and helpful though

Partner

10/10

Exceptional

09 Jun 2026

Nadia

it was a perfect unforgettable experience.

Partner

10/10

Exceptional

08 Jun 2026

Yvette

Absolutely beautiful place in the heart of the Canadian Rockies

Partner

8/10

Excellent

04 Jun 2026

Eric E

Fabulous location. Lovely room.

6/10

Pleasant

03 Jun 2026

Janis

Breakfast was not great , bacon, sausages and eggs were cold.

Partner

8/10

Excellent

02 Jun 2026

Charles

the room was clean and the staff were courteous and polite and helpful

Partner

10/10

Exceptional

01 Jun 2026

Anton

Excellent conditions, location and service! Thank you so much

Partner

6/10

Pleasant

01 Jun 2026

John

30 years ago I proposed to my wife while staying at Emerald Lake Lodge. Back then it was a new pristine facility on a beautiful lake. Magical. Fast forward to today and it has become a weathered relic. Overrun by day visitors and not maintained to the level of its early days. The staff are magical and the food excellent. But the owners are coasting on the facility’s past reputation.

Partner

10/10

Exceptional

01 Jun 2026

Sara

Beautiful place

Partner

10/10

Exceptional

31 May 2026

Jamie

Great stay at Emerald Lake Lodge, staff were fantastic. Property needs some upgrades for the cost. Other than that, beautiful location!!

Partner

6/10

Pleasant

29 May 2026

Annette

The overall location and resort are obviously fantastic, but the lodges both inside and out are somewhat tired. Chipped paintwork, dull scuffed walls, grubby sofa, carpets that look like they need a good clean or thrown away, all just a bit tatty. Our bathroom did look as if it had been upgraded as ours was excellent. The outside door to our lodge had a panel loose, didn’t shut properly (not ideal in bear country!). The grounds really needed a bit of tidying up, and the fire pit was a health hazard with broken paving and missing block work. The public rooms, ie reception, bar and restaurant were all of a good standard, the menu was nice but you do pay a premium for the privilege of eating there. Overall we loved our time here but felt the lodges let it down, ours was quaint inside but shabby (and not in a planned shabby chic way!). The staff were all young, enthusiastic and friendly.

Partner

10/10

Exceptional

26 May 2026

Maelouise

Great place to revel in nature.

Partner

10/10

Exceptional

25 May 2026

Laura

Very clean room, beautiful lake view from our balcony and restaurant dinning was excellent. We used firewood already provided inside the fireplace and we just lighted it and it was perfect. We used fireplace for two nights straight. The maids set up the wood for us in the fireplace every day. Wow !!! Thank you, maids, for a truly excellent job. Definitely we will return. Highly recommended. The staff were so great and very knowledgeable. The servers were so friendly. We were so pleased. Thank you for great many memories.

Partner

10/10

Exceptional

25 May 2026

Tom

Very modern rooms, amazing location and reasonable price for the surroundings. A must stay!

Partner

6/10

Pleasant

23 May 2026

Ronald

Lodge is located in a beautiful location on Emerald Lake. Staff is very good and on site restaurant was highly quality. Now for the downside: it’s remote and guests must take shuttle from parking to lodge. The “cabin” was clean but in a 4-unit shared older building with very thin walls between rooms. There are no services (TV, wi-fi, or cell) except in main lodge. The only food service is from the lodge as nearest town (Fields) is 6 miles and has no restaurants. So, if you are looking to stay in an isolated location to completely disconnect, and don’t mind a “camp-like” setting, this is for you. The lake views are exceptional.

Partner

10/10

Exceptional

22 May 2026

Arthur

The property was in the midst of beautiful scenery. The main restaurant was much better than expected. The value was quite remarkable.

8/10

Excellent

19 May 2026

Stuart

Somewhat dated rooms but always a good tome at this resort

10/10

Exceptional

19 May 2026

Heather

Loved the location and the room. It was very cozy with the wood burning fireplace. The property is right on the lake and the scenery is stunning.
The shuttle to and from the parking was a bit annoying, but I understand why it’s necessary.
Depending where your room is, you will hear the van roaring by at all hours. They should consider electric vans.

Partner

10/10

Exceptional

19 May 2026

Marc

Very nice to have working fireplaces! Vacuuming under the beds should absolutely be in the spring priority as big cleaning should take place as well as the windows and the balconies with a pressure washers! The staff was very nice. Pearson at the bar gave us great service.

Partner

10/10

Exceptional

18 May 2026

Harneet

Evrything is fine

Friends

6/10

Pleasant

17 May 2026

Pauline

For the price, the rooms are in need of a freshen up. The frame of the window in our room was cracked. The previous guests’ fire still lingered heavily in the air. It wasn’t feel aired out.

The view can’t be beat.

The lack of technology was welcome.

Partner

10/10

Exceptional

16 May 2026

Gary

The views are amazing and love the fireplace in the room.

Partner

8/10

Excellent

16 May 2026

Paola

Food is delicious. Lake amazing. Cabins cozy but a bit dated.

Family_with_children

10/10

Exceptional

16 May 2026

Lorellei

Emerald Lake is a fabulous getaway. Rooms are clean. Fireplace was a lovely touch. Staff are friendly and helpful. The restaurant meals are delicious. Definitely will be back again sometime.

Pet

6/10

Pleasant

15 May 2026

Camille

We stayed here for one night on May 8th. The property is amazingly located, the rooms are nice and clean, and the amenities are good.

It was quite disappointing that we paid extra for a lake view room, and most of the view was blocked by trees. I read this on other reviews, and thought it might just be a couple that were blocked. However actually going there it seems almost all rooms are blocked by trees except one cabin. It seems like quite false advertising and they should instead say partial lake view. All the staff at the hotel were working their first week there, and while I understand everyone needs to start somewhere, it seems like our service experience was mediocre, yet we paid premium prices.

No logs were placed in fireplace for an easy start (standard with AirBnbs/cabins), the log basket only had one in there so we had to refill it immediately, the conditioner was old and separated into a liquid and no proper conditioner came out, lots of work going on the main front building so it was quite noisy, lamb wasn't cooked properly, only soap and conditioner in the hot tub change room, no shampoo, there was no campfire going, patio chairs cheap. While these are all seemingly minor, if you're paying that much for a room, you expect to be getting the quality to match that, which just isn't the case.

I'd save your money and stay elsewhere as you get a better view of the lake from the visitor areas and public trail and will probably get better service elsewhere.

Partner

10/10

Exceptional

14 May 2026

Edward

Old charm hotel in the middle of one of the worlds most beautiful lakes. Pinch yourself views from your deck especially after the tourists have left for the day. Seriously off grid, no mobile, no WiFi (in the rooms) . Rooms are a bit dated, but goes with the whole character. Restaurant delicious, with serious Albertan options.. Buffalo, Elk, Salomon etc. Not easy for the less mobile, lots of steps to the older cabins but there are newer ones which I didn't visit. Nice little hot tub/jacuzzi and sauna to view the lake from.

A lifetime experience

6/10

Pleasant

14 May 2026

Scott

The food was great. Everything we had was delicious. Our room needs TLC. Heaters wouldn't shut off, the first night was so hot we couldn't sleep. The bath tub faucet leaked badly when running the shower and there was an old shampoo bottle mount left mounted the Bthe shower wall. It was rusty and sharp. Beds were nice. Balcony was ok.

Partner

10/10

Exceptional

14 May 2026

Joe

Great spot the property is amazing

Partner

10/10

Exceptional

13 May 2026

MICHAEL

Stunning location with great views directly over the lake. Very clean. All staff friendly and helpful. Could have done with a small bar fridge in room as we were travelling and needed to store a few cold items. Had dinner in Mt Burgess restaurant, excellent food and great service from wait staff.

Partner

10/10

Exceptional

11 May 2026

Adam

Resort is so beautiful, and staff were extremely friendly. We look forward to coming back!!

8/10

Excellent

10 May 2026

Terry

It was very quiet:)

Partner

10/10

Exceptional

05 May 2026

Betty

Very clean room a great place to disconnect from the world love the room it had a fireplace with wood and matches to really enjoy. Wi fi at main lodge and dining is exquisite but no choices for smaller meals. Great experience would go again!

Partner

10/10

Exceptional

03 May 2026

Jennifer

We really enjoyed our stay. We arrived at night and with the lights in the trees made the whole place look magical. The views were incredible. Low tech was a challenge but we managed. We would have liked to use the game room but it was unbearably hot. Other than that no complaints.

Partner

8/10

Excellent

03 May 2026

Eric R

Lovely spot we’ve stayed at before and will again. The cabins/rooms are dated and could use a bit of TLC, however, it’s the location and the lodge building that are the gem here.

10/10

Exceptional

02 May 2026

Craig

The local landscape is beautiful, the staff are friendly and professional, and the food/drinks are superb.

Partner

10/10

Exceptional

30 Apr 2026

Mark

beautiful

8/10

Excellent

27 Apr 2026

Richard

The value wasn’t representative of the cost. Food was expensive as well and didn’t match the price. S’mores were well worth the $6. Best parts were the view and the in cabin wood fireplace with ample wood. Staff were all fantastic.

Partner

10/10

Exceptional

27 Apr 2026

James

Callum in the lounge and Courtney at the front desk were especially friendly and helpful.

Partner

8/10

Excellent

26 Apr 2026

D.

The staff were helpful and pleasant, the breakfast buffet was hot and offered a good selection. The Evening meals were delicious, but possibly a bit over priced.
Be careful on leaving bags on the balcony... a raven was able to open up a zippered bag and empty it's contents! Our fault of course, but beware!!

Partner

10/10

Exceptional

25 Apr 2026

michelle

Did not partake of breakfast but coffee was excellent

10/10

Exceptional

24 Apr 2026

Chelsea

We loved this stay, and really wished we had more nights booked! It was quiet, the chalets were charming and the views were spectacular. Games in the main lodge were a great bonus since we have a 9 year old.

Family_with_children

10/10

Exceptional

23 Apr 2026

Janelle

It was so calm and peaceful! Our room was cozy and the staff delightful!

Family

4/10

Poor

22 Apr 2026

Tim

The location of the hotel is lovely, there is a free shuttle service from the carpark which is helpful.

The rooms are dated and in need of updating - some aspects of the room appear to not have been updated for a long time and show lots of visible signs of wear.

some of the staff were lovely - one of our shuttle drivers was excellent and gave us more information about the hotel than the front desk staff.

we spent two evenings in the bar and unfortunately the atmosphere was not great. Several staff members were off shift and became very drunk. It made it feel like we were interrupting a private evening. It made us cut our evening short which was a shame as the food and drinks were really nice.

Upon checking out we were struggling up some snowy and icy steps with our luggage and a staff member also walked past and didn’t bother helping.

We’ve had better stays in cheaper hotels that offer MUCH better value for money.

Partner

10/10

Exceptional

22 Apr 2026

Donald

Large and excellent

Partner

10/10

Exceptional

22 Apr 2026

Joan

It is a beautiful resort, food was delicious, staff was top notch; extremely polite, courteous and helpful!