Name: El Fuerte Beach Resort
Address: Calle RÃ³balo Manzana No. 16 Lote 01, Mahahual, 77976, MX

8/10

Excellent

17 May 2026

charlotte

Great location, nice stuff, easy spot to stay for scuba diving trip.

Blanket smelled funny, and was only given 1 towel-- for two 6ft tall adults lol

Partner

10/10

Exceptional

20 Apr 2026

Susana

La vista era bella , y aunque el parking es chico ,tuvimos la suerte de que siempre encontrábamos un espacio.

Family

2/10

Poor

01 Mar 2026

Carla

It was a terrible experience. The room was terrible. The gas pilots on the stove were open . I noticed it and reported. Thank God I smelled the gas. The propane tank was leaking gas and I told them to remove it.

Partner

4/10

Poor

08 Jan 2026

Natasha

The room was run down and it was incredibly loud at night to the point that we couldn’t sleep because of drunk people yelling all night and motorbikes zipping down the street. But what really made us mad was the false advertising of the “daybeds” (lounge chairs” being reserved for hotel guests. They were absolutely NOT. We had to argue to get 2 chairs (they said no more were available and that had to wait for the cruise ship tourists us to leave to get some). Meanwhile, there was a whole stack of chairs available, they just didn’t want to set them up for us. We had to argue with them to get them and finally they gave us 2 half busted chairs. We would never return to this place or to Mahahual in general. We only went there for diving and found that the whole town is a total trash filled, overpriced bust. There are a million better places in Mexico, avoid this place at all costs unless you enjoy being ripped off and surrounded by a bunch of uncultured cruisers.

Leisure Family

10/10

Exceptional

07 Jan 2026

Carol

The view was nice. The room clean. The bathroom was not the best. Limited hot water and odd setup. The toilet getst wet every time you shower because it’s just open. Also it says there are laundry facilities but there are none. You have to walk a few blocks to a service that will wash for you and give it back to you in the afternoon. Staff was nice.

10/10

Exceptional

02 Dec 2025

Alan

Great staff, great place

Business_and_leisure Self

8/10

Excellent

11 Oct 2025

Timothy

The staff at El Fuerte were definitely a highlight — very helpful, kind, and supportive throughout our stay. The rooms are a bit outdated, but they were clean and perfectly fine for what you’d expect at this level. There was a slight humid, musty smell at first, but it went away quickly once the AC was running.

Overall, I’d rate it about 2.5 stars. Nothing fancy, but comfortable and pleasant — and I’d stay here again.

Leisure Family

8/10

Excellent

07 Oct 2025

Dolores

It can use a little upgrade, for the price was very good. The service was very good and food excellent .

Leisure Family

2/10

Poor

05 Jan 2025

Mitzy

I recently stayed at this hotel, and I cannot emphasize enough how disappointed I am with the entire experience. The photos online are extremely misleading and do not represent the actual state of the property. We booked this hotel because it was advertised as a three-star, but I can assure you, it couldn’t be further from the truth.

To start with, nothing worked in our room. The TV was completely useless, and the internet was nonexistent. We reached out for assistance multiple times, but despite our efforts, no one was available to help us. It was incredibly frustrating to be ignored, especially when you're paying for a service that is clearly not being delivered.

I would not recommend this place to anyone. If I could give it zero stars, I absolutely would. There are plenty of other options out there—do yourself a favor and steer clear of this one.

Leisure Partner

10/10

Exceptional

02 Jun 2024

Kavil

Great location, ocean views from the front balcony.

Leisure Family

10/10

Exceptional

05 May 2024

Scottie

The room was great! I had a balcony overlooking the sea. I sat in the living room half the night just looking out the window at the well lit beach, while pretending to do work on my laptop. Downstairs, the restaurant had a nice vibe. I had the grilled shrimp tacos. They were amazing! I should have gotten an order for the road! Everything was great, from someone from reception walking me to my room, to the easy on-site parking. I will definitely be back.

Leisure Self

10/10

Exceptional

14 Feb 2024

Tiffany

The check in process was easy. All staff was very helpful. The receptionist even assisted me in carrying luggage. The beach club was awesome. Great food and drinks. Abraham was very hospitable and energetic. We will definitely return to this hotel and recommend it to anyone interested in a great location.

Leisure Partner

10/10

Exceptional

04 Feb 2024

Jim

Ana was great at check in and was able to answer any questions my wife or I asked during our stay. Yes I would stay here agani!

Leisure Family

10/10

Exceptional

30 Jan 2024

Denise

We had a lovely 5 nights in Mahahaul, the hotel is in a prime location, we ate in their restaurant a few times and the food was very good and prices reasonable.

Leisure Partner

10/10

Exceptional

20 Jan 2024

Juan

Great place ideal location.
However, the shower was very slippery

Leisure Partner

6/10

Pleasant

02 Dec 2023

Chris

Very noisy

Leisure Self

10/10

Exceptional

06 Jul 2023

Brett

Kitchenet found the places to buy groceries, great restaurants close by. Get your place on the beach before the cruise ship people.

Leisure Partner

8/10

Excellent

26 May 2023

Armando

Property is located facing the beach, cleanest beach front.

Leisure Partner

10/10

Exceptional

16 May 2023

DANIEL

Great food and beautiful Beach

Leisure Friends

10/10

Exceptional

24 Mar 2023

Richard

Property was clean and all the staff where very helpful.

Leisure Partner

8/10

Excellent

22 Dec 2022

jessica

The staff was amazing! Very friendly and quick to help with anything we needed.
I also liked the location very much!

My disappointment was the Wi-Fi did not work. We were working remotely so this was very important. The Wi-Fi at hotel was out 95% of the time.
They also lost power on our last day.
Outside of that, the property and rooms were clean but felt very outdated and run down. I guess typical in a beach town but did make it feel as though we over paid for the accommodation.

The bed was comfortable but pillows felt very hard and stiff. They also only gave top sheet with no comforter so was very chilly at night without a blanket.

Partner

10/10

Exceptional

27 Nov 2022

Michael

Comfortable bed, nice room with balcony/table/chairs. Large bottle of water provided. Small fridge and cooking facility. People with mobility issues would have difficulty because of no elevator.

Leisure Partner

10/10

Exceptional

15 Aug 2022

IGNACIO

Great staff, beautiful beach, lota if sorrounding areas for dinning and local fiod and snacks

Leisure Partner

10/10

Exceptional

19 Jul 2022

Shawn

The hotel is right on the beach. The staff is extremely friendly and helpful even with my limited Spanish. The beach is very relaxing and the water is clear and seaweed free. This is a very family friendly environment. I highly recommend renting a car and come to Mahahual for a few days if you’re in Tulum or Cancun. Also this hotel is close to Chacchoben and Bacalar if you want to go explore for the day.

Leisure Partner

10/10

Exceptional

10 Jun 2022

Martha E.

All employees are so nice , kind and the best costumer e

Leisure Partner

10/10

Exceptional

18 May 2022

Alexandra

It was perfect for our short stay. The staff was nice and helpful.

Leisure Partner

6/10

Pleasant

04 Mar 2022

Astra

The Hotel is clean and nicely kept. Our room had a balcony with a great view, but also a super small narrow bathroom which was inconvenient. We chose this property because it's described as a beach resort with an open bar/restaurant with beach service open until 10pm. We were very disappointed to discover that the beach area and beach service at this resort close at 4:30pm! Fortunately, there are other options as close by that do offer beach service until 10 or 11pm and honestly have better drink and food options. If i go back to Mahahual i will choose to stay somewhere that offers more truly inclusive and open options.

Leisure Partner

10/10

Exceptional

30 Jan 2022

Mark Louis

Luka, Latisha and Lisa made the entire 8 day stay the best.
They are warm and inviting to everyday needs.
Thanks so much

Leisure Partner

6/10

Pleasant

17 Jan 2022

Daniel

Do not book this property through Expedia. The good rooms are not available to Expedia. Only the poor ones with no view in the back. They made that clear to us when we arrived, and were given no option for a room with a view.

Leisure Partner

8/10

Excellent

01 Jan 2022

Adolfo

Nice beachfront hotel with a lot of dining options and near to the walkway for shopping, parking is limited.

Leisure Family_with_children

8/10

Excellent

07 Nov 2021

Matthew

Great staff ,clean rooms and amazing view!!!

Leisure Partner

10/10

Exceptional

22 Sep 2021

Alan

Excellent hotel, very happy with the staff and the views

Leisure Partner

10/10

Exceptional

01 Aug 2021

Verified traveler

Excellent hotel and ocean view rooms are great

Leisure Family

10/10

Exceptional

18 Jul 2021

Verified traveler

Nice beach front hotel.

Leisure Partner

10/10

Exceptional

27 Jun 2021

Verified traveler

The property keeps the beach area clean and with great service. The inside of the rooms are clean. The bathrooms can develop a sewer stink but it is due to the sewer conditions in the area, so keep the doors closed and the windows open. The food in the hotel is great and the price is just right. The town is full of people that wants to attract tourism, so everyone is welcoming and nice. You find people from all over the world who made the town their permanent home. The reef in the area is unique and beautiful the hotel arranged our tour to snorkel. I felt safe and relaxed on my stay.

Leisure Family

8/10

Excellent

15 Jun 2021

Andrew

Good location and good for families.

Good location away from cruise port. Rooms are comfortable with a small kitchen-great for families. The only negative is that the walls/floors/ceilings are thin and you can hear voices, footsteps, etc. even if they aren’t being very loud.

Partner

10/10

Exceptional

15 Jun 2021

Verified traveler

I liked this hotel. The bedroom, one queen size bed, a small kitchenette, air conditioning and very clean rooms, not bad at all. It had a nice balcony with an amazing view to the beach. I loved the location of the hotel, they have access to the beach across the Street, and located at the center of small local business and a few blocks away from the taxi and vans public transportation. The hotel has it own restaurant, the food was delicious and at reasonable price. The hotel staff is the best, from the moment me and my family arrived they made us feel welcomed. Awesome customer services! One thing I didn't like is the bathroom, it was a little small and the shower was designed without a door. And the other bed in the living room was too small for two adults. But nothing that couldn't stop me and my family from enjoying our stay. I also didn't like the fact that there is limited transportation to Mahahual and there is only one trusted ATM machine in town. I had to take a taxi to go to it, approximately 15 minutes away, I paid $60 pesos round trip (about $3 usd). Overall not a bad place to be at with young kids. My 6 year old and teenage son enjoyed the bike rides at nights throughout the paved stretch along the waterfront to the light house.

Leisure Family

10/10

Exceptional

01 May 2021

Verified traveler

El hotel está súper bien localizado y el personal es súper amable en especial el señor que trabaja en el área de la playa. Nos dio un excelente servicio y dio la milla extra por complacernos. Nos encantó loa vista del cuarto y lo amplio que era.

Leisure Family

10/10

Exceptional

22 Apr 2021

Verified traveler

The best hotel boutique at mahahual. 1st timer & I will definitely go back to mahahual & stay at El Fuerte

Leisure Family_with_children

10/10

Exceptional

22 Mar 2021

Jeffrey K.

Muy buenos

El mejor hotel de Mahahual . Calidad - precio excelente . El personal te cuida te da seguimiento en lo que necesites. Volvere sin dudarlo .

Partner

10/10

Exceptional

19 Feb 2021

Omar

El hotel está justo enfrente Del Mar. Nos dieron un upgrade de la habitación gratis con vista parcial al mar. La comida rica a precio favorable.Todo el staff muy amable. Me quedaría ahí otra ves.

Partner

10/10

Exceptional

02 Jan 2021

Ignacio

Mahahual a place to stay

Nice comfortable hotel by the beach strip. It has a restaurant with good food. Beach area is nice clean and with bar service. Even snorkel tour takes off right from beach.

Friends_and_family Family

10/10

Exceptional

24 Nov 2020

Niko

I Highly recommend this hotel. Best location and beach front. Super clean and easy access

Leisure

10/10

Exceptional

13 Oct 2020

Bel

Beautiful setting, comfortable, no pool, Wifi no good, very clean, employees very friendly and helpful, we didn’t love the restaurant food, very average.

Leisure Family

10/10

Exceptional

05 Aug 2026

Lorena

Todo excelente y sobre todo el precio por la estancia, vale la pena.

10/10

Exceptional

27 Jul 2026

Roque

The room was amazing, more than I expected. Family room with kitchen 2 beds and a couch. Concierge always on WhatsApp if we needed anything

10/10

Exceptional

23 Jul 2026

Marcela

Habitación limpia, el personal es eficiente y atento. Está muy cerca de la playa. En general, mi experiencia en el hotel fue muy agradable.

10/10

Exceptional

20 Jul 2026

Arminda

El hotel esta muy céntrico, la habitación muy confortable y el trato del personal muy amable, la comida del restaurante del hotel muy bien.

Partner

8/10

Excellent

17 Jul 2026

Rosa María

La vista a la playa está excelente, el personal es amable y siempre dispuestos a apoyarte, pero el personal del club de playa tiene preferencia por los turistas que se bajan de los cruceros y a ti como turista nacional de larga estancia en el pueblo no te toman en cuenta, ni porque les dejas propina. Porque a los extranjeros les cobran mucho más dinero, 3 turistas del crucero llegaron por un par de horas y una bebida les cobraron 20usd por persona, en cambio a los nacionales no nos pueden ver la cara y por eso ni nos toman en cuenta a diferencia de los que si les pueden ver la cara. Así que sugiero que el hotel tenga sus propios meseros o personal de atención en el club de playa, porque los del club son groseros con los huéspedes del hotel a diferencia de los turistas de ocasión. El hotel es sencillo la relación precio es buena y tiene lo necesario para tu estancia pero podría mejorar las amenidades del baño pues son básicas de más. Por ejemplo podrían tener acondicionador para el cabello y jabón líquido y shampoo amigable con el ambiente como en otros lugares de playa que cuidan el ambiente y además apoyan a los negocios locales con productos locales. Tampoco encontré apoyo para lavandería de ropa y eso es algo esencial para los que vamos por 3 días o más. Otra cosa mejorable es ofrecer apoyo con los locales para la cena y/o servicios al cuarto sobretodo en temporada baja pues estuvo lloviendo dos de los 4 días que estuvimos allí.

Partner

10/10

Exceptional

10 May 2026

Clara Azucena

Pagamos una habitación con vista al mar y fue más de lo que esperabamos, el cuarto es muy amplio y muy cómodo, la zona dónde esta ubicado el hotel es excelente, la zona de playa es la mas limpia

8/10

Excellent

15 Apr 2026

Horeb

Es un buen hotel para hospedarse.

8/10

Excellent

12 Apr 2026

Julia

Yuliana la señorita que me atendió en el check in fue muy amable. La habitación está bien para el precio la única cosa que no me gustó fue que el dispensador de agua se ve sucio y no quise usar esa agua, pero lo demás estuvo bien ah y quizá sería bueno considerar el estacionamiento pues yo fui en temporada alta y no había lugar para estacionar

8/10

Excellent

22 Mar 2026

Miguel Angel

En cuanto al estacionamiento, el espacio es pequeño, por lo que puede ser complicado estacionarse, sobre todo con camioneta. En cuanto a lo demás, todo perfecto, buena ubicación, playa limpia, atención buena por parte del personal y habitación limpia. Siempre buena comunicación con los huéspedes para verificar que todo está en orden.

Family

8/10

Excellent

08 Mar 2026

Maria

Ja

Partner

10/10

Exceptional

24 Feb 2026

Oscar

El lugar está muy bien es tal cual las imágenes la zona de playa es de las más cuidadas y mejor zona para bañarse tienen servicio a la playa y las habitaciones limpias y amplias el único tema fue con el restaurant nos enfermamos todos el día que comimos ahí.

8/10

Excellent

14 Feb 2026

Farid

L'ensemble

Self

2/10

Poor

03 Feb 2026

Rafael

El hotel está descuidado. El servicio es lo pero de todo, pero el tope es el servicio del restaurante, totalmente decepcionante

Friends_and_family Family

10/10

Exceptional

06 Jan 2026

Anabel

Es un hotel ya con años, pero lo mantienen limpio, muy organizado, servicio de parking, restaurante y área de playa. Reservamos una habitación con vista al mar, y han sido de las mejores experiencias que hemos tenido. Se disfruta más que al 100%. Lamentablemente la playa y el mar descuidados..mucha basura adentro y afuera y los locales con 0 interés de cuidado. Necesitan mejorar esa parte o Mahahual perdera el interes turístico. Me sorprende que aunque llegan Cruceros mantienen la calle sucia.

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Judith

Todo estuvo muy bien , su ubicación es muy cerca de la playa y de lugares para comer y comprar cosas que puedas necesitar . El personal es súper amable y atentos a lo que necesites . Muy recomendable .

Leisure Family_with_children

8/10

Excellent

28 Nov 2025

Rocío Lydia

La comida del Restaurante del Hotel fue bastante buena

Leisure Friends

10/10

Exceptional

24 Oct 2025

José

Muy buena opción para hospedarse, excelente atención del personal de recepción, hay pocos cajones de estacionamiento pero el acceso a la playa y las vistas son espectaculares, recomiendo hospedarse aquí.

Leisure Family_with_children

10/10

Exceptional

02 Sep 2025

José Antonio

La Tranquilidad

Leisure Friends

10/10

Exceptional

03 Jul 2025

Alex

Me gustó todo. El servicio fue excelente. En recepción del hotel y del restaurante fue super excelente. La comida excelente la pasta al Fredo.

Leisure Family

10/10

Exceptional

24 Apr 2025

Gabriel

Buena ubicación, buen restaurante y buenas instalaciones a buen precio… lo recomiendo

Leisure Family_with_children

8/10

Excellent

07 Feb 2025

Pablo

El hotel está frente a la playa, la cual está espectacular. El costo es un poco alto para las instalaciones que cuenta, ya que le hace falta Mantenimiento, sus blancos son viejos.

La atención del personal que labora ahí es excelente, es lo que salva al hotel

Leisure Family_with_children

10/10

Exceptional

16 Nov 2024

Gisele

Le personnel est tres gentil et attentionne , emplacement parfait dommage il fait mauvais

10/10

Exceptional

21 Aug 2024

Guillermo

Excelente servicio y atención

Leisure Family

10/10

Exceptional

31 Jul 2024

francisco javier

SUPER RECOMENDADO!!!

Agradable estancia, sintiendo la calma y vistas espectaculares del majestuoso Mahahual.
El fuerte en conjunto con su club de playa y restaurant es una excelente opción para estar frente a una zona de playa inigualable.

Friends_and_family Family

10/10

Exceptional

20 Jun 2024

MARIBEL RAMIREZ

Todo limpio y buena atención. Lugares hermosos.

Leisure Family_with_children

10/10

Exceptional

08 Jun 2024

ALEJANDRA

Excelente atención

Empezando con buena limpieza, comodidad y buena atención.

Friends_and_family Family

10/10

Exceptional

07 Jun 2024

Arturo

Excellent location, very well facilities.

Leisure Friends

10/10

Exceptional

27 May 2024

Carolina

El servicio y atención excelente en especial de Juliana en recepción y de Abrahan en el restaurante que además nos apoyo con el servicio de masaje y la actividad de Snorkel, muy atento en todo momento, tuvimos excelente estancia

Leisure Family

6/10

Pleasant

23 May 2024

Ruben Tella

El hotel está en condiciones regulares no cuentan con elevador ni rampa.

Leisure Partner

6/10

Pleasant

16 May 2024

Karla

Me tocó una toalla manchada de sangre y la sábana igual, pero está a pie de playa.