Hotel Wakasa

10/10

Exceptional

20 Nov 2025

Jenny

First time at a Ryokan. Wonderful experience from when we first arrived until we left. Room was beautiful and private onsen was luxurious, we spent a lot of time there! 100% get the Breakfast and dinner package, it was such a unique experience with lovely traditional meals and it was very large portion for 2 people. They also provided a lot of free amenities that we could take home with us including photographs and a traditional pouch/bag. i would definitely recommend this Ryokan to anyone planning to visit Nara.

Partner

10/10

Exceptional

30 Aug 2025

Adrian

5 star experience

Excellent location. We walked to the hotel with luggage from the train station,10 minutes down a cool street. Used a holylfy e sim for GPS and downloaded the Taxi Go App to get back to the train station for under $8. The New Wakasa staff made the absolute best check in, you have to go to experience it. Rolled out the red carpet, made sure we were comfortable from check in to check out. Breakfast was awesome, we did 1 japanese style and 1 western style. Both great, but Japanese style was such a lovely display. You can walk to the Deer Park, walk to temples. The Onsen was super nice and we both had the room to ourselves. The rooftop terrace gave us a beautiful sunrise view. I honestly feel this was one of my best hotel experiences ever, 5 stars in my opinion. The gift shop was cool and just 3 doors down, not towards the deer park, but the other direction was a really nice cookie and sweets shop.

Partner

10/10

Exceptional

14 Jun 2025

Audrey

If you’re looking for a Ryokan experience with the nicest staff, this is your place. Central to most sites and k-Nara station. We stayed on night in a traditional room and had a great experience

Leisure Family

8/10

Excellent

13 Jun 2025

Molly

Delicous breakfast, excellent customer service, great location. I highly recommend this place!

Leisure Partner

10/10

Exceptional

20 Apr 2025

Craig

A Hidden Gem in the Heart of Nara ! Full Immersion in Japanese Culture & the Roof Top 360 degree view of Nara is a fitting way to end the day.

Leisure Partner

8/10

Excellent

19 Apr 2025

Anna

A unique experience of more traditional accomodation. I enjoyed the private onsen on our balcony.

Leisure Family

10/10

Exceptional

15 Apr 2025

Nara

The staff was excellent. Sae greeted and welcomed us upon arrival and started the stay out in a great way.

Leisure Partner

10/10

Exceptional

10 Apr 2025

King To

Truly Amazing

Hotel New Wakasa lifts the fame of Japanese hospitality to another level.

I have never been so welcomed by a hotel where their offering and servicing is so customer oriented, leaving a very impressive memory from start til checking out

The quality on the catering side was slightly below par but was justified by the price they charged.

All in all, it is a very nice accommodation to relax and the experience was well above expectations

Friends_and_family Friends

10/10

Exceptional

07 Apr 2025

JENIFER

Beautiful hotel!

Leisure Family_with_children

10/10

Exceptional

27 Mar 2025

Gemma

Lovely place with the kindest staff and a beautiful onsen. My room had the sauna and there was a lot of traffic noise from the main road so maybe not ideal for light sleepers but overall a great stay.

Leisure Self

10/10

Exceptional

02 Feb 2025

KIN FAI GARY

Excellent accommodation. We arranged to have japanese Traditional dinner with 5 of us this time, and also traditional breakfast. They have hotel parking right at the front door and we enjoyed the walking distance (5 mins) to seeing the deer in Nara.

Leisure Family

10/10

Exceptional

13 Jan 2025

Sean

We cannot say enough great tings about this hotel. The staff was outstanding and the property is very traditional. We really enjoyed the personal touches and little details to welcome you during the check in process.

Leisure Partner

10/10

Exceptional

02 Jan 2025

Vince

We had a great experience at New Hotel Wakasa and the staff were super helpful. We arrived to Nara early and the hotel was able to hold our luggage for us. During checkout, they were also able to hold our luggage for us (before 3pm) so we could spend one last afternoon in Nara luggage free before leaving the city. The hotel has been renovated and the rooms each have a unique interior design with really high quality finishes and fixtures. We got the breakfast and dinner options at the hotel and the food was great. Finally, the public bath was a great way to end the day. The hotel is a bit further from the main stores and shopping area (10-13min walk) but it is quite close to Nara park area and a few local spots. We would definitely come back in the future!

Leisure Family_with_children

10/10

Exceptional

27 Dec 2024

Hilary

Best hotel in Nara!

Many people say do Nara as a day trip but we disagree. Nara is a wonderful town full of artisans and cutting edge design and a slower pace of life. The Hotel New Wakasa reflects that spirit and is a top notch Japanese hotel with exceptional service, gorgeous rooms and a wonderful public bath. We can’t say enough about our time there and what wonderful time we had there. Thank you!

Friends_and_family Family

10/10

Exceptional

21 Dec 2024

Jessica K.

Once in a Lifetime

Our room was the most unique and beautiful I have ever stayed in, by far.

Friends_and_family Family

8/10

Excellent

02 Dec 2024

NG CHEE

Nice clean onsen in the room and the public bath.. Convenient parking right next to hotel. Location quite far and not easy to find when walking from shopping area of Nara especially at nite. Would be better if the newly renovated rooms has modern bed instead of Tatami as it is difficult to get up when the bed is on the floor.

Leisure Partner

10/10

Exceptional

01 Nov 2024

Rachel

Very close to many tourist spots. Great staff and facilities. I would highly recommend

Leisure Partner

10/10

Exceptional

16 Oct 2024

Valentina

Perfect for one night stay.

Leisure Partner

10/10

Exceptional

30 Sep 2024

Pui Yi

Staff are nice and polite.
Car parking is free during stay.

Leisure Partner

10/10

Exceptional

11 Jul 2024

Stephen

Nice stay

10/10

Exceptional

19 Apr 2024

Brooke

The staff here is absolutely wonderful. They were so kind and helpful. We had one of the smaller rooms, but still way more spacious than something in Tokyo within our price range. The room and private bath were so beautiful. We ordered the Japanese dinner and breakfast and it is a must if you stay here! You’ll try foods authentic to Nara specifically and the amount you receive is more than plenty. Would highly recommend this stay to anyone even for just one night, as that is what we did to relax in the middle of our busy trip.

Leisure Partner

10/10

Exceptional

14 Feb 2024

Seth

We loved the proximity to Nara Park and feeding the deer. The rooms and food was amazing. Great onsen, and of course playing with the deer was best for kids.

Leisure Family_with_children

10/10

Exceptional

02 Nov 2023

Brandon

All of the staff are genuinely kind and wonderful. Lovely hotel close to Todai-Ji temple and all the deer you can handle. Nara is a magical place.

10/10

Exceptional

21 Aug 2023

Christopher

We had a great time, wishing we could have stayed longer. The hospitality of the staff and amazing customer service definitely will make me come back. Give everyone a raise please.

Leisure Partner

8/10

Excellent

02 Apr 2023

SCOTT

This is a nice small boutique hotel with an attentive staff. My family of three, which included my wife and our young adult daughter, had been staying in more western-style hotels in Tokyo and Kyoto with 3 beds. Because of that, I was a little surprised when we arrived here and discovered a tatami room with a table and chairs and no beds or futons. What the staff explained is that when we wished to sleep we should notify them and they would come and remove the table and put down the futons. The process worked well but it did take some getting used to. They do have a very nice breakfast and onsite onsen.

Leisure Family

10/10

Exceptional

30 Mar 2023

adam

From the moment we steped on property they went above and beyond from the tea at check in to dinner and arranging a private night tour which we highly recommend to anyone in the area. Guide was funny, informative and a great photographer best hotel and tour ive ever taken!

Leisure Partner

10/10

Exceptional

03 Jan 2023

Tamara

The staff and amenities were excellent. The New Year breakfast menu was a nice treat and a wonderful way to experience Japanese New Year. Todaiji and other popular sightseeing spots are walking distance from the hotel.

Leisure Partner

10/10

Exceptional

17 Jun 2022

David

All the staff are very helpful and suggested nice walking route to see temples. Their breakfast are very nice.

Leisure Family

4/10

Poor

09 Feb 2020

Verified traveler

Good location. However, the facility is outdated and some water leaks at the bathroom.
Also, there are no Futon sheets.

Leisure Family

10/10

Exceptional

29 Jan 2020

Verified traveler

Good place, very comfortable, good breakfast, nice staff

Leisure Family

10/10

Exceptional

22 Jan 2020

Verified traveler

The staff here are absolutely phenomenal. When I dropped off my luggage earlier in the day, they gave me a cup of yuzu tea, a homemade map of the area, crackers for the deer, and made some personalized sightseeing recommendations. After I checked in later that evening, the staff gave me a tour of the facility and made more detailed recommendations about routes, transportation, etc., for my sightseeing plans the next day. The kaiseki dinners and washoku breakfasts were both top-notch. The rooms themselves were slightly dated, even by ryokan standards, but the excellent service from the staff more than made up for it. I will absolutely stay here again if in Nara.

Leisure Self

10/10

Exceptional

12 Dec 2019

Kathleen

A special stay in Nara

The sweetest and most caring staff really want to make you feel special in Nara and as their guest. An authentic experience with free onsen use and lovely rooms with futons , seating area and beautiful room screens Great restaurant recommendations and best meal of our stay right down the street (if you like raman be sure to ask!)

Friends_and_family Family

10/10

Exceptional

28 Nov 2019

Samuel

Japanese experience at its finest.

Amazing histrorical Japan feeling and atmosphete. Superlative service and attentivenrsd. Bathroom was rather (very) small. The best traditional Japanese breakfast imaginable. Overall the most cuturally immersive Japenese experience possible.

Partner

10/10

Exceptional

02 May 2019

Howe

Top notch hotel and service. Great spa and breakfast as well. Little far from transportation.

Leisure Partner

10/10

Exceptional

25 Apr 2019

Verified traveler

I usually do not leave reviews but I was so impressed with this property. The Japanese style rooms were wonderful, just be prepared to sleep on a futon on the floor. Very comfortable. The staff were exceptional, by far the best service I have had anywhere. I would highly recommend a visit to Nara and if I am ever fortunate enough to make it back would gladly stay at Hotel New Wakasa again.

Leisure Friends

10/10

Exceptional

22 Apr 2019

Verified traveler

Great lobby, onsen and location. Greeting was best I ever e we received when checking in to a property! We all can learn from them!!

Leisure Family

10/10

Exceptional

25 Mar 2019

Marco

A+

Amazing service. Great staff

Partner

10/10

Exceptional

11 Mar 2019

Verified traveler

The service was excellent and the attention to detail impeccable. Every employee was super helpful, and I would stay here again in a heartbeat.

Leisure Self

10/10

Exceptional

19 Feb 2019

Steven

Amazing !!!

Wow wow wow wow wow !!! Staff r sooooooooooooo nice !!! Thank you for everything!!!

Family

10/10

Exceptional

14 Feb 2019

Verified traveler

The property makes you believe you are in remote Japan, but in reality you're a walk away from amazing sites in Nara.

Leisure Partner

10/10

Exceptional

10 Jan 2019

Aliya

Excellent Japanese style ryoken hotel

We had an amazing time at New Wakasa hotel! Staff were so friendly and helpful and gave us great advice on what we should see and do in Nara. I would love to stay here again, the room was spacious, clean and perfect for our stay. Thank you so much for all your help!

Partner

8/10

Excellent

19 Nov 2018

Woei Chyi

The service from check in was great. We booked our room with breakfast and dinner included and dinner was impressive. They even have a really entertaining magician going around tables to show tricks. Rooms are small and 3 pax is quite tight as we have 3 big luggages. Overall a great stay, just less than satisfactory service from one staff. Otherwise we are happy with this hotel!

Family

4/10

Poor

04 Nov 2018

Jamie

We had multiple issues with the hotel management. I clarified months before we arrived that we had three people. The room we paid for sleeps five. The management sent an e-mail acknowledging we had three guests in the room. Then days before we arrived they sent an e-mail acknowledging the three guest and offering us a room in their annex hotel as a free upgrade. I did not want to change rooms. When we arrived to check in they told us it would be an extra $200 for the third person. It took a call to Orbitz to get it straightened out. I do not recommend this hotel. The room was nice, but the hassle was not worth it. Stay in Kyoto and do Nara as a day trip.

8/10

Excellent

24 Sep 2018

Stanley

Excellent hotel and staff well located. Plenty of staff attention.

Partner

10/10

Exceptional

11 Aug 2018

Verified traveler

Great Location and facilities.Staff very efficient and helpful and friendly.

10/10

Exceptional

28 Jul 2018

Alison

It was a very pleasent and relaxing place. The food is great.

10/10

Exceptional

20 Jul 2018

Trisha D.

Great place to experience a ryokan!

Lovely hotel very near the main sites of Nara. I traveled with my 7 year old and he loved sleeping on a futon and experiencing a Japanese public bath. The staff was lovely and did a great job of understanding my horrible Japanese! Great introduction to Japanese culture for someone who might be a little nervous to depart from Western-style hotel.

2/10

Poor

06 Jun 2018

Marcelo

Terrible customer service

Terrible and disrespectful customer service.
Reception called me in the room 3 times to remind me about my checkout at 10:00am.
Around 10:15am someone knocked my door to remind me again.
They were literally kicking me out.
Do the right service, call your customer and explain that checkout is at 10:00am and if customer wants to stay more there is an extra charge. It's customer's decision if he wants to stay more or not.
You don't have to call him 3 times.
Unacceptable !
Room ok, bad breakfast, great location !
Terrible customer service

Family

10/10

Exceptional

14 Apr 2018

PUA

Very comfortable stay

We stayed in a japanese style room.The staffs were very polite and served us a tea while we waited for check in. A very detailed orientation of the hotel was given to us. Upon checkout, we were given a postcard of our photo as a souvenir. Overall, we had a very pleasant and comfortable stay. Definitely worth going back again in the future.

Partner

10/10

Exceptional

06 Apr 2018

Chso

Everything is good I will be come back next time!!

6/10

Pleasant

15 Jan 2018

Crystal

It is fine if you arent looking for a real ryokan

This Japanese hotel with ryokan experience and reasonable cost really attracted us to stay one night in nara, if it wasnt for the special experience, we were more than happy to go for a day trip in nara then head to our destination city. Staff were friendly but not too professional, the room wasnt too comfortable, especially unhappy about the hard pillows. Details in the room were not up to standard for a 4 star hotel, which you would expect given the price and reviews....

6/10

Pleasant

08 Dec 2017

Uma

Good

We had reserved a non smoking room and it was confirmed
Little did i know that all rooms are smoking
The room we were given as soon as we entered had to exit because it had so much of smoke ordor. We asked to change the room but all rooms are smoking. The other room was better. In the night the rooms next doors smoked cigars and the smoke would
Get in our roomfrom underneath the door
If you some is non smoker should not stay there. Also we ordered Japanese breakfast and one if us asked for coffee instead of tea they said no and charged us for coffee one cup very very expensive and no refills it was a small cup too
The location is nice

Partner

10/10

Exceptional

06 Nov 2017

Verified traveler

Fabulous place

It was absolutely amazing! With hot springs and meals included, it was fantastic, might be slightly biased as my boyfriend proposed to me here, but it was still amazing. We had one Japanese style breakfast and then decided it was a bit much to try new things in the morning and be scared of not liking them so decided to go with the western style on the second day! Fantastic Ryokan, wonderful service!

Partner

10/10

Exceptional

05 Sep 2017

Verified traveler

Awesome Japanese Ryokan

Only if you are familiar with staying at a Japanese style hotel (Ryokan) this is a great place to stay. Rooms are spacious and clean. Japanese style dinner is pricey but the breakfast is terrific. Location also has public Onsen on site (not a hot spring) and also a private bath (hot tub..American style) that is rather small but perfect for 2 people. Very romantic roof top deck for 360 degree views of Nara...Not too far from Nara Park.

10/10

Exceptional

05 Aug 2017

Verified traveler

Great spot for a taste of Japan

Really enjoyed our first stay in a ryokan. Room was spacious and the staff were lovely. We had dinner there one night and that was a great experience - food was excellent. The hotel is very handy to Toda-ji and a short walk from the town.

Partner

10/10

Exceptional

07 Jul 2017

Bonnie

Love this place!

This place was lovely! After staying at American hotels in Tokyo, it was a treat to get the traditional Japanese experience at New Wasaka. The Japanese baths downstairs were amazing, the traditional breakfast was delicious, and the room clean & comfortable. Friendly staff! Would stay there again, 100%.

Partner

10/10

Exceptional

30 Apr 2017

Michelle

Very fancy ryokan with an onsen too

I had a great experience. The staff were all very professional and nice. They were very helpful with everything. The hotel even has an onsen.

10/10

Exceptional

12 Feb 2017

Verified traveler

A wonderful modern ryokan

I love this hotel! You get the traditional ryokan experience with modern amenities. It has a massage chair in the room and bathroom and toilet are in the room as well. The staff is amazing and super helpful. The hotel is about a 10 min walk from the center of the town but it's right by Nara park so easy to access The Buddha temple. It's also nice to get away from the touristy crowd. Our breakfast was also awesome, tasty and elegant. We had a wonderful time here.

Partner

10/10

Exceptional

05 Feb 2017

maeasie

Really near to todaiji

Take a cab to the place. Cab Drivers know that place and it is awfully near when you drive; but not when you are lugging ur luggages. Staff are so friendly that you almost didn't feel awkward even if you are alone. Dinner and breakfast by the hotel is a must. Too wonderful and they explained what's for what and the origins of the food.
Tatami is great along with the bathroom ~ I gave a few packs of snacks from my country as a thank you gift and when I returned from my sight seeing on the last day, they have placed a coffee latte on my luggage to go. :)

8/10

Excellent

05 Sep 2016

Ka Wai Stanley

Above average Japanese accommodation experience

Attentive and polite staff, good location to the historical scene in Nara

Family

10/10

Exceptional

05 Sep 2016

AL

Beautiful hotel. Helpful staff.

Beautiful hotel. Helpful staff. Nice public bath. That's all.

8/10

Excellent

27 Mar 2016

Verified traveler

Great ryokan, dinner and breakfast

Stayed in March 2016 for one night inclusive of dinner and breakfast. What an experience with th food - especially the dinner- several courses of beautifully presented quality food -wonderful! Room was comfortable. Paid ¥2000 for private onsen - good value. Highly recommended. Todaji nearby.

Partner

10/10

Exceptional

07 Mar 2016

Roland, Alice

Japanese style hotel with super staff

My daughter and I stayed here for just one night on a short trip from Tokyo. We came specifically for the Omizutori festival. Though we did swing by the Yamazaki distillery on the way back through Kyoto!
We didn't have much choice of hotel but we picked the New Wakasa because of the spa.
The hotel staff were very friendly and super efficient. They organised transport, guides and even hand warmers for the festival as it was heading below zero that night.
As this is a Japanese style hotel the breakfast is Japanese style also. So don't go here expecting Western style food.
The location is good close to the park.
Rooms are Japanese style obviously, made up with futons in the evening, so the room is clear through the day.
We really felt this hotel made our trip.

10/10

Exceptional

16 Feb 2016

Xiaomeng

Very Convenient, Near the Nara Park

Very close to all the major attractions in Nara, Japan. We took a short and pleasant walk to the Nara Park and walked back to the hotel after dinner. The staffs are extremely helpful and friendly! They also took a picture of us and print it out as gift when we checked out. The breakfast was nice, in traditional Japanese style. Highly Recommended :)

Partner

8/10

Excellent

23 Oct 2015

Verified traveler

Good stay. We brought our 20 months old and he enjoyed as well as we did.

Family

4/10

Poor

16 Sep 2015

Kristine

Disappointing stay.

It is very rare that we write negative reviews but I felt it was important to mention some key negative factors about this place.

The hotel is quite outdated, all the rooms are smoking, therefore, the overall scent of the hotel/rooms is not great. The room felt cramped, and the bathroom was quite awful. Very outdated, tiny, similar to a 1970's RV bathroom. Needless to say, it did not feel luxurious at all. The cleanliness of the room was questionable, I think part of it is because most of their items are old, ie. the closet doors had coffee stains, they could use some new mattresses.

The staff is nice but the whole experience feels like a drill, borderline all inclusive/retirement centre. We would not recommend this place.

8/10

Excellent

10 Aug 2015

Verified traveler

Excellent hotel, close to all the main attractions. Clean and comfortable with lovely staff.

10/10

Exceptional

18 Feb 2026

yoshio

室内は大変きれいでよかったです、
食事もあれこれと楽しませていただきました。またスタッフのみなさんもやさしく
ホテルの指導がいきとどいているようにおもわれます。

Partner

10/10

Exceptional

02 Feb 2026

Shinji

忘れ物に的確に対応頂いて助かりました。

8/10

Excellent

17 Jan 2026

??

スタッフさんの対応が親切でした

Leisure Family_with_children

10/10

Exceptional

17 Dec 2025

Bruno

A spectacular stay at New Wakasa. The location is perfect, the staff incredibly kind and attentive, and the rooms were beautiful and comfortable. Both dinner and breakfast were amazing. We also loved the thoughtful touches, especially the photo they took of us and the souvenirs. The baths were very clean and relaxing. 100% recommend.

Friends_and_family Friends

10/10

Exceptional

15 Nov 2025

Harald

Die Zimmer waren makellos. Die Mitarbeiter waren super freundlich und zuvorkommend. Das Hotel war wunderschön. Wir würden jederzeit dort wieder übernachten.

Leisure Family

10/10

Exceptional

31 Aug 2025

KOSUKE

布団を敷いてくれるサービス等のおもてなしが最高でした。またリピート必須のホテルです。

Friends_and_family Family

10/10

Exceptional

23 Aug 2025

Makiko

立地が良く観光に便利でした。また、スタッフの方々が感じがよく親切でした。

8/10

Excellent

20 Feb 2025

Junichi

こじんまりとした良い宿でしたr

Leisure Partner

10/10

Exceptional

29 Oct 2024

Jani

Almost luxury ryokan but with a warm touch

It seems like a smaller business. The staff were very polite and helpful. We had a standard room with japanese style breakfast and dinner. Both were good experiencies. Also reserved the private bath which was nice with a good view.
Room was newly renovated and cozy.
Daily activities in Nara combined with the hotel was one of our best days in Japan. Would highly recommend

Partner

10/10

Exceptional

01 Sep 2024

Emma

Séjour parfait. Le personnel est adorable, le onsen parfait et les chambres sont incroyables. La vue du rooftop est magique. Les repas sont délicieux et très bien expliqués.

Partner

10/10

Exceptional

01 Jul 2024

Valerie

Unser Aufenthalt in dem Hotel war unser Highlight auf unserer Japanreise. Unser Zimmer war japanisch eingerichtet und hatte eine Terrasse mit Ausblick auf die Berge. Es war wunderschön und sehr sehr sauber. Wir haben einen Jukata bekommen und das Kaiseki Menü war eine tolle Erfahrung. Sehr zu empfehlen!

Leisure Family_with_children

10/10

Exceptional

06 May 2024

Yuki

朝食のほうじ茶粥が忘れられません！サービスの幅を超えた優しい接客に感動の連続でした！

Leisure Partner

10/10

Exceptional

28 Mar 2024

かずよ

とても丁寧な対応をして頂きました。
駅からは少し離れていますが、東大寺や興福寺など観光地へのアクセスが良好です。
夕食を食べる場所を決めかねていたのですが、ホテルの方のアドバイスに従ったところかなり満足できるものとなりました。奈良公園周辺について相談があればしてみるといいかもですね！
朝食もとても美味しく朝から満足度の高い時間を過ごすことができました。
ホテル展望台は景色もよく、また子供が過ごせる場もありました。
部屋も清潔感が高くとても良かったです。
ぜひまた機会があれば利用したいですね。

Leisure Family

10/10

Exceptional

24 Mar 2024

???

2回目の利用でしたが、本当に清掃が行き届いていて綺麗です。
大浴場もめちゃくちゃ綺麗でした。

Leisure Family

10/10

Exceptional

24 Nov 2023

Tokiko

サービスも良く、特に夜と朝のごはんが美味しかった。

Family

10/10

Exceptional

18 Sep 2023

????

親切丁寧なスタッフさんでした

Leisure Family

6/10

Pleasant

18 Aug 2023

MASANORI

ホテルは　良かったですが！　夕方になると　近くでの　食事に　困りました

Leisure Family_with_children

10/10

Exceptional

30 Jul 2023

Nicolas

Magnifique hôtel, je n'ai aucun reproche à faire. L'accueil, les services, les chambres, les bains, les repas, tout était parfait. J'avais peur en lisant certains avis mais j'ai l'impression qu'ils sont allés dans un autre hôtel que moi. Excellent hôtel que je n'hésiterais pas à recommander

Leisure Partner

8/10

Excellent

17 Jul 2023

hideshi

気持ちよく滞在できました。

ホテルの従業員の皆さんの対応は大変素晴らしかったです。非常に気持ちよく滞在することができました。非常に清潔感はありましたが、施設が古くなってきています。大浴場はビジネスホテルの大浴場と同じ程度と考えた方がいいと思います。比較的若いスタッフが心地よくもてなしてくれて、丁寧に声もかけてくださり、楽しい奈良の旅となりました。

Friends_and_family Family

8/10

Excellent

05 Jan 2023

みゆき

駐車場料金について詳細あると良い。奈良公園近くらしく、鹿のインテリアや和風デコに和みました。部屋のお茶セットにインスタントコーヒーがあると嬉しい、大浴場外のドリンクコーナーで無料で飲めましたが部屋でも飲めれば。屋上テラスが素敵。朝食豪華で給仕さんの説明があり感動しました。普通は夕食にお品書き説明があるので。

Leisure Family

10/10

Exceptional

25 Mar 2022

KAORI

大満足

義理母義理おば、夫と私の四人で通常タイプの部屋に二泊。
奈良へ到着したのが午前でしたが、快く荷物を預かってくださり、午後の観光や飲食店の説明をしてくれました。
とにかくスタッフの方皆さんが親切です。

観光スポットから近く、義理母もおばも喜んでおりました。

準温泉ですが温まりました。浴場はきれいです。アメニティもそろっております。温度も適温でした。

朝食はたっぷり出てきます。完食するのに時間がかかりました（笑）おかずの種類がたくさんあってバランスのいい和食です。

コーヒーなどが無料で飲めるスペースが一階にあり、何度か利用させていただきました(•‿•)

一人2泊で33000円でしたが、かなりのコスパです。評価が高いのがわかりました。

Friends_and_family Family

10/10

Exceptional

30 Jan 2022

Verified traveler

奈良公園に近く非常に便利。ホテルは小規模もサービスはおもてなしが徹底されており、気持ちの良い宿泊が出来た。
また、宿泊は2泊であったが、異なる食事が用意され気遣いが非常にやかった。

Business

8/10

Excellent

01 Jan 2022

Ryosuke

ホテルマンの接客対応が良いと感じた。
部屋の内装に何点か気になる点があった。
他の部屋の物音が聞こえやすい点も気になる。
元旦だったので朝食の内容がおせち風になっており非常に良かった。

Leisure Friends

10/10

Exceptional

01 Oct 2021

Verified traveler

子供連れでも安心

小さな子供と一緒に滞在しましたが、親切丁寧な対応と美味しい料理に大変満足できました。別料金ですが、個室部屋での食事やお布団も準備していただきました。

Friends_and_family Family

8/10

Excellent

14 Jun 2021

Verified traveler

誕生日にある意味サプライズ

旦那の誕生日記念に宿泊。
一歳半の息子を連れていましたがシャボン玉をプレゼントしてくださったり、食事の時は子ども用のスタイまであったり、子連れでもとても快適に過ごすことができました。
スタッフの方たちの対応もとても素晴らしかったです。
大浴場は結構狭いなぁと思いましたがこのコロナ禍のため宿泊客も少なかったおかげかほぼ貸切状態だったのであまり気になりませんでした。
清潔さも素晴らしかったです。

ただ一つだけ残念だったのは、旦那へのサプライズとして用意していたバースデープレートですがまさかの名前が間違えられていて、スタッフの方々も旦那の名前でお祝いしてくれましたがそれも間違えていて…
プラス料金を払っているので名前を間違えられたのは正直悲しかったですが皆様のおもてなしの心は伝わってきましたし名前間違ってますとは言えず…
後で旦那と笑い話になりました笑
ある意味良い思い出にはなりましたができたら送ったメッセージをダブルチェックするなどしてもらえると嬉しかったなと思います。

Friends_and_family Family

10/10

Exceptional

25 Jul 2020

かよっち

おもてなしも良く、スタッフ様のご対応とても良かったです。
お食事も大変満足でした。
とても良い旅行になりました。有難うございます

Partner

10/10

Exceptional

29 Mar 2020

ぱんださん

施設のあちらこちらに鹿のデザインや装飾が散りばめられ、モダンなホテルなのに、奈良に滞在していると感じさせてくれる宿。スタッフのきめ細かい気配りやサービスも嬉しかったです。岩風呂は十分な広さで快適。お料理もたいへん美味しく頂きました。飛鳥鍋や蘇（古代の乳製品）等味わえたのも良かったです。大仏殿までのアクセスが抜群なので、奈良市内を観光する際にはまた利用したいと思いました。

Leisure Family

10/10

Exceptional

12 Jan 2020

Verified traveler

施設、スタッフ、食事、大浴場、アクセスすべてにおいて満足です。両親のためにこちらを予約したのですが、両親ともに喜んでもらえて嬉しかったです。

Friends_and_family Family

10/10

Exceptional

10 Jan 2020

Verified traveler

食材很新鮮
服務人員都很親切

Friends_and_family Friends

10/10

Exceptional

17 Dec 2019

Verified traveler

気持ちよい宿です

当日数十分前のネットからの予約でしたが気持ち良く対応いただきました。スタッフの方皆さんにこやかで親切で、お料理は2食ともとても美味しく、目的の東大寺にも近いので本当にここにして良かったねと母と話してました。惜しむらくはお風呂での海外からのお客さんのマナーです。ごちゃごちゃするのを避けていられるのかもしれませんが注意書き、もしくはチェックイン時に、騒がないとかびしゃびしゃのまま歩かないなどお話してくれたらなと思いました。

Friends_and_family Family

10/10

Exceptional

04 Dec 2019

Heng Kun

奈良看鹿過夜好選擇

一泊兩食，懷石晚餐，高級和式早食，物有所值。步行五分鐘便到東大寺看鹿，美中不足是大浴池晚上23:00結束，有點早。

Friends_and_family Family

10/10

Exceptional

12 Nov 2019

Verified traveler

大変良かったです

清潔感もあり、接客も素晴らしく、楽しく過ごせました。ありがとうございました。

Friends_and_family Family

10/10

Exceptional

04 Nov 2019

kyoko

スタッフさんのサービス精神★最高

両親と三人、一泊でお邪魔しました。
あいにくの雨でしたが、東大寺、国立博物館、興福寺と観光スポットから徒歩県内にあり、観光を楽しめました。
クチコミにもありましたが、チェックインしてからのスタッフさんの観光案内がとても良かった！クチコミを信用して、奈良到着と同時にこちらに伺って色々と情報を仕入れておけばよかったです。
朝ごはんの前に行った、朝の東大寺とてもよかったです。
奈良は見所がたくさんありますので、今度は一泊でなくもっとゆっくり来たいです。
テラスのお風呂もよかったです。

食事の時にせんとくんと一緒に撮っていただいた写真がすごくよくて、いい思い出になりました。
どうもありがとうございました。

Friends_and_family Family