Crowne Plaza Vinh Yen City Centre

Vietnam , Hanoi and North
VINH YEN CITY, Me Linh Street, 396
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20 reviews shown

10/10

Exceptional

28 Feb 2026

karyna

The hotel is gorgeous, the rooms are so beautiful!
Breakfast is delicious! The hotel is quite far from Hanoi

Partner

10/10

Exceptional

16 Dec 2025

Roger

Biggest Crown Plaza ever visited. Rooms were extra size. Staff was very friendly and hotel was clean.

Leisure Partner

10/10

Exceptional

23 Nov 2025

Frank

Great Service

Leisure Friends

10/10

Exceptional

07 Sep 2025

Alessandro

A beautiful hotel in every way.

Business Self

10/10

Exceptional

17 Jul 2025

TLGI

The hotel is clean! Staff are nice, helpfull!

Leisure Family

10/10

Exceptional

27 Nov 2024

Beberly

Quiet, polite staffs and service.

Leisure Family

10/10

Exceptional

28 Aug 2024

Prarthana

Exceptional service

Leisure Partner

8/10

Excellent

07 Jan 2024

Verified traveler

Best staffs but worst meal.

All the female staffs are much kind & friendly. It's appreciate.
But the breakfast was terrible. Not good quality and no choice to enjoy. It's due to not many guest stay in the hotel. Just consider to dave cost for meal then happen this teribble meal status.
The hotel need to consider how to have many guest in stable and need to level to the meal service.

Business

10/10

Exceptional

01 Jan 2024

Man Yee

Very spacious and comfortable room. Staff are very helpful and friendly. Highly recommended.

Leisure Self

6/10

Pleasant

22 Dec 2023

Bhawna

Our time at Crowne Plaza had some good moments and a few bumps along the way. Booking through Expedia caused confusion about airport pick-up, especially important for families like ours with a little one.

When we arrived, our room had a broken air conditioner, and even though there was a control in the room, it didn't work. We ended up using fans for the night, which wasn't great. The next morning, though, breakfast was fantastic and made up for the rough night.

We had to bring up the air conditioning issue ourselves, and the hotel manager was helpful. They offered us a massage and a ride to the airport to make up for the inconvenience. Despite a broken mini-bar, the staff was friendly and arranged taxis for us.

Overall, the hotel has potential, especially with its friendly staff and good food. But better communication about services and fixing room issues without guests having to ask would make it a much better experience.

Thanks

Leisure Family_with_children

10/10

Exceptional

26 Sep 2023

Preetam

We booked this in error thinking it was in Hanoi. But Hanoi is about hour taxi ride from there. Luckily, the hotel was brilliant and we visited the most beautiful Monastery high in mountains, beautiful lake and the stunning village where the clouds touch the buildings as it’s so high up , tam dao. These turned out to be our fav places !’

The hotel , staff, food, service is immaculate! Also have lovely outdoor pool and jacuzzi’.

We found out it’s mainly a business hotel but we loved every min of our safe!

Stunning hotel !

Leisure Partner

10/10

Exceptional

14 Sep 2023

Thanh

There's Service and then there's Hospitality. Crown Plaza hit all marks. The hotel decor is modern with beautiful clean lines. I came to play as much golf in 4 days. My, helped with my golf and transportation. The bellmen were always on time to get my golf bag. Restaurant staffs were always attentive. Breakfast spread was always plentiful. Lunch and dinner menus are diverse with international flavors. My large room was beautiful. I was sick for the last part of my stay and they made ginger lemon honey tea and gave me some medication. Thuy was very attentive and concerned about my well-being. Having said all that, the hospitality part means a lot to me so I'm going to mention everyone's name that made my trip memorable.
Restaurant staffs: Ms.Linh, Mr.Khanh, Ms.Yen, Mr.Minh, Mr.Duan, Ms.Huyen, Ms.The, Ms.Thao, Ms.Uyen and Ms. Thuy.
Front Desk: My, Lam, Tung, Hai, Son, Quynh, Duong, Minh Anh, Quoc Anh.
Thank you to all ❤️

Business_and_leisure Self

10/10

Exceptional

07 Aug 2023

All the staff are amazing, the food is great, they have lots of different options for breakfast which was fabulous. We had club access which I would highly recommend. Again, the staff can't do enough for you, they made our stay amazing, I would highly recommend this hotel above all others, thank you crown plaza for making our stay so wonderful.

10/10

Exceptional

28 Feb 2023

Yoke Kieng

Beautiful new 5 Star hotel

Hotel very new, opened in November 2022 and very clean. The bed was very comfortable but the pillows were too soft. However, the breakfast buffet was the same everyday with one or two variations. The duty manager, Mr Minh Ahn greeted us on arrival and showed us where the gym and spa was located. He also helped arranged our transportation locally and to Sapa. Very good service and care taken during our stay.

Partner

10/10

Exceptional

20 Mar 2026

Chen Lung

客房乾淨、舒適
旁邊有超市，方便購物
早餐豐富美味，非常棒

Business

10/10

Exceptional

23 Jan 2026

Chia-wen

大房間乾淨