Name: Budget Inn Madras by OYO
Address: NE, 5, Madras, 97741, US

8/10

Excellent

12 Jul 2026

Chris

Hey what's a good room

10/10

Exceptional

08 Jul 2026

Victor

Good location downtown. walking distance from dinner. Clean and great for the price.

Friends

8/10

Excellent

30 Jun 2026

Richard

It was ok

Family

2/10

Poor

28 Jun 2026

Linda

When we arrived we were told out reservation had been canceled.

Partner

10/10

Exceptional

26 Jun 2026

Maria

Good stop at a good price. No amenities but not needed for me.

Partner

2/10

Poor

20 Jun 2026

Sharon

I have no idea, there was no one in the office for us to check in. We tried 3 times from 3 to after 4 to check in. We had to get another hotel.

Partner

4/10

Poor

20 Jun 2026

Bob

It’s old ran down and maintenance is not that great

Self

2/10

Poor

15 Jun 2026

Austin

Do not book here.

10/10

Exceptional

14 Jun 2026

Sharon

Very friendly staff and a great price. I felt safe there.

Self

8/10

Excellent

13 Jun 2026

Edward

One of the fastest and eisiest check ins. Wish they had morning coffee availible.

Self

6/10

Pleasant

07 Jun 2026

Amy

For the price and the extra queen bed, I would stay there again. The sheets were clean, bed was comfortable enough. The room was fairly run down and grimy, but there was hard floors not carpet, which is always a plus. They were pretty dirty, you could see smears like someone tried to mop them, but maybe needs a better mop. I wiped up some spilled water and the rag was black. There also was never anyone at the front desk, you had to just call a number if you wanted someone to come check you in or had another problem. We had a room with 3 queen beds which was awesome. The wifi didnt work in the room because it was too far away from the main office, not a problem for us, but worth noting if someone needs wifi. Great location, close to all restaurants and a grocery store.

Family_with_children

2/10

Poor

30 May 2026

Nicole

When we arrived the door to the office was locked. A sign on the door said ring the bell for service. I rang the bell for 15 minutes with no one answering. We left. Hotels.com have me no way to cancel so we were charged for a terrible hotel with a lack of service that we did not stay at. Do not use hotels.com or stay at oyo.

Friends_and_family Family

4/10

Poor

29 Apr 2026

Timothy

Bed coverings were cheap and inadequate. Heater was excessively noisy. Bright light shined thru the rear window with no blind or way to shut out the light. I arrived at 2am and left at 5am. Way over priced.

Self

2/10

Poor

13 Apr 2026

bonnie

Kitchen had no coffee, the shower dripped all night and did not work.

10/10

Exceptional

30 Mar 2026

Coleen

The room is an old room but clean and we needed a room with 3 queen beds and the price was very reasonable. We had plenty of nice hot water and the heater in the room worked so we were comfortable. The person in the office is very friendly and helpful.

Family_with_children

2/10

Poor

29 Mar 2026

Michelle

I was actually unable to stay out the property due to the fact that the front desk is never occupied. I showed up at 3:15 and waited for 30 minutes and nobody ever showed up and nobody answered the phone. I have asked for a refund and have yet to receive it because customer service says they need to talk to the person at the front desk. I have called customer service twice and they have advised that they have also been unable to reach anybody at the front desk.

4/10

Poor

01 Feb 2026

Dez

We arrived and were told the room we reserved were NOT available. Finally got a 'replacement' room. Went to go look and we found out the pictures posted are a complete lie. Theres absolutely no internet connection in the room, which means no TV usage available. The hotel was terrifying with brokenness, mold and dirtiness. I also had to put down a deposit. The staff were nice (why its a 2 star and not a 1).

Leisure Family_with_children

6/10

Pleasant

19 Jan 2026

lesley

The room was in pretty dingy conditions, broken boards, holes in tub walls from where they moved the shower head, dust in baseboards, tub had red stains and dirt stains as if they dont scrub the tub just throw cleaner on it and let it flow down, bed covers had hairs in them so did some pillows. The air conditioning worked but exterially broken.

Leisure Partner

2/10

Poor

13 Jan 2026

Tyler

There was no attendant to let us in or give us our key and no one answered the phone as we tried for 15 minutes

8/10

Excellent

11 Dec 2025

Richard

All good

Self

4/10

Poor

11 Nov 2025

Mike

Floors and table were sticky, unclean, not sure what from. Heater is too loud even when on low setting. Had to turn it off to sleep. TV didn’t turn on. One of two light bulbs in the main room fixture was working. One of four bathroom's light bulbs was working. Shower fixture was dangling out of the wall and you can see into the wall and there’s a hole in the wall below it. There are two toilet paper holders in the bathroom wall but no spindles to hold the toilet paper.
A guest started up his “muffler less” truck at 5:00am, right outside our room, woke us up and then didn’t leave or turn off his truck for almost 45 minutes! Why didn’t the manager ask them to shut it off?? We won’t stay there again. The pictures in the motel online site are misleading and not even close to what we were given for our room.

Friends_and_family Family

2/10

Poor

05 Nov 2025

Perla

Room was decent . Left ID and debit card along with $200 cash in bathroom. Cleaners returned ID and card but no cash. Spoke with managers and nothing was done to try and fix the issue . No type of credit

Friends_and_family Family

10/10

Exceptional

15 Oct 2025

Daniel

I had a short stay to do some bike riding and racing in the area. The room was simple and clean. It was super affordable and the location was perfect. Front desk staff was really friendly and helpful—even though I arrived late for check in. I’ll go back.

Self

4/10

Poor

12 Oct 2025

John

There was a lot of light coming in from a window without curtains.

2/10

Poor

10 Oct 2025

Juan

No one there to check me in even tho the sign said open. Waited for about an hour until I was able to find another place with availability. Would not recommend this place at all.

Self

10/10

Exceptional

07 Oct 2025

Toni

The staff was amazing and I really enjoyed my stay here. It’s not the first time I’ve been here and definitely won’t be the last.

Self

10/10

Exceptional

28 Sep 2025

Toni

We had a great time

Partner

10/10

Exceptional

23 Sep 2025

Kristin

Staff super nice. Property very nice for the price point would book again.

Business Partner

10/10

Exceptional

18 Sep 2025

David

Good

Leisure Partner

8/10

Excellent

08 Sep 2025

Verified traveler

It's an older hotel. Toilet seat was mismatched. Air conditioner trim was coming off. Coat rack was falling off the wall and the comforter on the bed had cigarette burns . It was clean and bed was comfortable. Staff was very friendly.

Partner

10/10

Exceptional

02 Sep 2025

Alla V

The manager was very nice and friendly

Leisure Family_with_children

2/10

Poor

24 Aug 2025

Nancy

Could not get a response from anyone about moving the date one day so had to pay for a room I didnt need. Very angry.

6/10

Pleasant

24 Aug 2025

Dale

Poorly Maintained

Linens crisp and white. Comfy bed. However, smoke detector was missing. The bracket on the ceiling was there, but only dangling wires where the detector should be. Main light fixture: glass dome or globe missing. Of the two bulb sockets, only one had a bulb. Bathroom sink lights, one of three bulbs was missing. TV wouild not work. Turned it on, got the setup menu, but could not get past the\"Select Language\" choice.

Self

2/10

Poor

25 Jul 2025

Jerry

I am a wildland firefighter and this hotel will not return my money. We booked the wrong hotel they told us to rebook and we would get reimbursed. Well they won't even try and help even though we are fighting the fires around them I think they are very greedy and/or they just don't care about helping the community out. I would like to know what they do to help out the community around them as they do not support nor help out first responders. Please enlighten me if I am wrong I will take this message back

2/10

Poor

24 Jul 2025

Autumn

I booked a room here for 3 nights for a festival. When I showed up at 7:30pm, they had canceled my reservation. I had to last minute find a campground for 3 nights and get camping gear. They then proceeded to charge me for the room that they gave to someone else and now refuse to refund me. They stated that you have to check in by 5pm. That leaves a 2 hour window to check in. Total scam. I'm sure they canceled so they could get more money for the room. Expedia refuses to refund me also.

2/10

Poor

21 Jul 2025

Laura

Property cancelled our reservation without call or email. No rooms available ANYWHERE within an hour radius due to festival. Manager said her boss lives out of country and was not available. Incredibly rude and lacked any empathy. Unprofessional. If I could leave -10 stars I would. Awful. DO NOT STAY OR BOOK HERE!!!

Leisure Family

6/10

Pleasant

21 Jul 2025

Kathrin

Unfortunately very dirty and Maitenance issues. It would be easy fixes and repairs for most things.

Leisure Partner

2/10

Poor

20 Jul 2025

Jesse

The property canceled my reservation cause i didnt pay even though i showed up at 724 pm the day of my check in day to pay and check in the manager was rude had no where to go all hotels were full with in a 100 miles no one at expidia or oyo corporation office cared or help so i was 3 hrs from home sleeping in my car all weekend then on top of it i was still charged and out 500 dollars

Leisure Family

6/10

Pleasant

20 Jul 2025

Alvin

OK

Stuff was broken… but the people were nice, the place was clean enough, good price

Self

6/10

Pleasant

19 Jul 2025

Jeff

it was a last minute hotel to book because all the hotels in Bend and Sisters were booked solid. we attended the quilt show on Saturday and saw Trevor Noah that night which both were amazing.

Leisure

4/10

Poor

11 Jul 2025

jhon

no soap or shampoo bed was really noisy
room was clean .

Business Self

6/10

Pleasant

04 Jul 2025

stella

Very quiet area. Felt safe.
My husband wiped the floor ,paper was black. Towel racks gone toilet paper holder broken.Beds sheets are fine.
Person that checked us in was very nice.

Leisure Partner

10/10

Exceptional

02 Jul 2025

Sanjuana

Beautiful stay

Leisure

6/10

Pleasant

02 Jul 2025

Jody

The owners were very nice but the property didn’t match the website. Maybe they’re in the middle of renovations? But everything was older and in need of maintenance. We reserved a room with a kitchenette and sink; the entire sink faucet was missing :/
Location was good with food nearby and the staff was kind. They offered a refund when we checked out early and explained our reasons.

Business_and_leisure Pet

2/10

Poor

30 Jun 2025

Michael

Keep on truckin' on down the road

There was no customer service.The room was not the cleanest the bed felt like the springs were coming through Paper-thin walls felt like the neighbors were in the room. there was no ice machine
You get what you pay for I guess!

Business

8/10

Excellent

30 Jun 2025

PERRY

Staff (husband and wife) were so friendly, smily and seemed to be very happy with what they are doing.
Not a new hotel but very well maintained, very clean room, bathroom and bed was very comfortable.
The only issue I had was the internet, lagged and generally not usable, I used my own data but thats it!
Perry from Canada

Leisure Self

2/10

Poor

15 Jun 2025

Becky

Extremely dirty. There were sticky spots all over the floor there was crumbs and dirt in the bed.There was a child sized fist hole in the shower wall and white, sticky goo on the shower wall. The air conditioner grates fell off and you could see mold dust and outside through the unit. We were unable to use the shower because we weren't sure what was behind that hole.

Partner

6/10

Pleasant

15 Jun 2025

LaRae

My review will be consistant with most of the poor reviews. The room look good when entering but right away noticed so much run down condition. Im not sure if the motel is privately owned so maybe they dont have the money to get improvements done right.
Mirrors were dirty, trim along the floors dusty, hairy, stains. Very obvious the floor is never mopped. Good that i took slippers. Trim in the bathroom has not been wiped down in a very long time, hair dust stains, shower caulking cracked stained. New toilet which is good so it didnt have any grossness on it. All the towels are stained and look dirty. People use bleach to keep things white. I just dont get the lack of obvious quick cleaning that could be done. I do know that the office manager is the cleaner too. By the looks of the residence attached to the office she has kids too so probably overwhelmed with too much responsibility. There was someone working on a vehicle when we pulled in. The place was quiet which was appreciated and felt safe enough. We saw coffee pump pots when we paid at the office but no coffee to be had. The office was locked the 3 times i pursued coffee,sunday. There are no amenities of any kind. My friend was bummed for no ice machine. The beds/sheets were ok but pillows inside of the cases were pretty filthy, ugg, glad i brought my own pillow. I will pay a few bucks more and stay elsewhere next time. Manager/cleaner is a peach.

Leisure Friends

8/10

Excellent

15 Jun 2025

Daja moon

Very friendly front desk lady! Water didnt work for the first bit of staying

6/10

Pleasant

15 Jun 2025

Verified traveler

Stove had a broken burner,the bathroom light switch had no cover, and several outlets and lights didn't work. The room was otherwise fine. Just this few issues. It's a BUDGET hotel, so overall I was satisfied.

Leisure Self

6/10

Pleasant

08 Jun 2025

Deana

Movie..Vacancy came to mind.

Leisure Family

8/10

Excellent

06 Jun 2025

brandie

Staff was nice. Room was clean. Linens need upgraded bathroom was clean and stocked.

Business_and_leisure Family

2/10

Poor

05 Jun 2025

Mary

Initially given key to occupied room. When key was returned I was informed they were overbooked and no room available. Since the room was prepaid I was given an invoice and phone number for OYO to get my money back. It’s been a week and other than an email saying I would get a response in 48 hours - nothing.

Leisure Self

2/10

Poor

17 May 2025

Garnell

Really dont care for the place but i guess you cant complain for the price

2/10

Poor

12 May 2025

shane

Hotel was nasty between bed bugs dirty every thing outlets hanging from walls peep holes plugged with tp no smoke detectors in all rooms

Leisure Family_with_children

2/10

Poor

10 May 2025

Aimee

This hotel looks like it rents by the hour. The attitude of the front desk person is awful. No coffee pot in a kitchenette room nor in lobby. Do not stay here. It is unsafe and looks like you will come home with bed bugs. Plus she promised me a full refund and then shorted me $50.

Leisure Family

8/10

Excellent

05 May 2025

Elizabeth

A good budget motel. Our room was quiet, clean, and had been renovated from its original 1970’s era roots. The bathroom was small and narrow, but clean and adequate. Beds were clean and very comfortable.

10/10

Exceptional

02 May 2025

Mylea

They are always so friendly!

Family

4/10

Poor

30 Apr 2025

Lindsey

Not good!

The room smelled really bad and so did the sheets. There was a hole in the wall and the shower. And the bathroom really smelled like urine.

Friends_and_family Friends

10/10

Exceptional

18 Apr 2025

Tom

Comfortable stay.

6/10

Pleasant

15 Apr 2025

Jason

Decent place for a cheap price. Beds are comfy. Convenient location.

Business

6/10

Pleasant

13 Apr 2025

Arron

Cheap for a reason

Basic, Dishevelled, worn out.
The standard is reflected in the price.
Fridge and heater were very noisy, which did not help to get a good night's sleep. Comforter was stained with........id rather not think about it!

Self

8/10

Excellent

27 Mar 2025

Stacie

Older property, but newly updated. Clean and quiet. Very friendly staff. Will be back 🙂

Business_and_leisure Pet

8/10

Excellent

24 Mar 2025

Robert

Its was cold the room was cheap and adequate

Leisure Self

6/10

Pleasant

16 Mar 2025

Melissa

I was told i would get my deposit back after my stay as long as the room was in good shape. She gave us an extra 30 min for check out but we were still running late we ended up being a total of an hour later and that was with our extra 30 min. she went to look in the room and said that it looked good and started to walk away when I asked about my deposit she said that she was going to keep the money because we were late checking out.

Leisure Friends

10/10

Exceptional

13 Mar 2025

Alexandra

This is inexpensive motel. I was glad to see microwave and refrigerator in the room

Leisure Friends

2/10

Poor

05 Mar 2025

Adrianna

I was wronged charged and then refused a refund and was told it wasn't thier problem it was management because they were not informed about it, on top of not receiving the room they charged me for

Business_and_leisure Family_with_children

10/10

Exceptional

28 Feb 2025

Timothy

Staff very friendly and understanding to our needs.

Leisure Pet

4/10

Poor

07 Feb 2025

Karen

The bed was comfortable and the room was quiet. But the condition of the room was not great: scratched mirrors, cracked sink, very dirty phone, broken microwave, circular toilet seat on oblong bowl, and the room was freezing for 2 hours while the heater was heating it up and the smell of disinfectant was very very strong when I arrived. I will not stay here again.

Leisure Self

10/10

Exceptional

21 Jan 2025

Cesar

The property managers are nice and accommodating as well. Very friendly.

2/10

Poor

19 Jan 2025

Remy

The blinds were dirty, bent and open. The floors were very dirty. The room with the separate bed didn’t have a remote to the tv nor did any channels work. The lamp in the room had no way to shut off but to unplug. Holes in the wall.

Leisure Family_with_children

8/10

Excellent

15 Jan 2025

Sondra

Great value.

Business_and_leisure Pet

6/10

Pleasant

08 Dec 2024

Verified traveler

Old, tired hotel being upgraded

There was no one in the office when we arrived about 6:20. We had to call a number and wait in the cold for the manager to arrive. He was at the local parade. Then we still had to wait in the cold for him to check us in. Rather than letting us in the office, he opened a little window. The first room he gave us the key didn't work. He was very nice however. It's an old, tired hotel that is being upgraded. No extra pillows. Tiny shampoo and soap. Did have microwave and small fridge.

Business

6/10

Pleasant

08 Dec 2024

Hannah

Check in was kind of a hassle 😕

Leisure Pet

4/10

Poor

26 Nov 2024

Robert

A small poorly maintained room for a very cheap price.