Name: Boab Inn
Address: 98 Loch St, Derby, AU

4/10

Poor

07 Jul 2026

Grant

Room was tidy but floor wasn’t well cleaned. Tap leaked entire time we were there. (Mentioned it on first night).
Staff were polite and friendly. Pool was nice - did our own leaf removal!
Air conditioning was a godsend!

Friends

8/10

Excellent

30 Jun 2026

John

Room particually bathroom coud off been cleaned properlly

8/10

Excellent

22 Jun 2026

Tony

Staff could have had more managerment skill the room was clean the bathroom was great and the tv was great too and having the bottleO contected was great too

Family

2/10

Poor

23 Apr 2026

Michelle

I didn't stay despite booking and paying.
When i arrived to book in, i asked to see the room first. I waa led down the back by one man and for some ewason anothwr man

2/10

Poor

27 Jan 2026

Eva

Room was disgusting, had cockroach and mouse droppings in the corners of the room. The door frame was falling apart and on the second day when we opened the door, a piece of the door frame fell down on us. The walls beside the bed were covered in fingerprints and dirt/muck from previous people who had slept in the bed and rubbed up against the wall. The first room we were in had a queen bed and a single, a room designed to accommodate 3 people, however we only had one towel, one coffee cup and one spoon. After the door frame fell apart onto us, we asked to change rooms, we were given a twin room with two single beds, the beds were covered in hairs, and in our second room we only had ONE BLANKET. I’m not sure who the housekeeping team are here, but they really need to use some common sense so that a room made up to fit 3 people don’t have to share one coffee cup and one towel!!!

Business Family_with_children

6/10

Pleasant

02 Dec 2025

Roland

Couteous and helpful staff but room needs improving, for example repairs needed to a damaged wall, mattress springs worn out on one side of the bed and mini fridge in poor condition.

Business

8/10

Excellent

07 Sep 2025

ANDREW

Staff have no eye for detail and not much experience with customer service. Lunch was very nice.

Leisure Self

8/10

Excellent

30 Aug 2025

Joshua

I really enjoyed staying was a good hospitality understandable stuff.

4/10

Poor

23 Aug 2025

Alex

We had two rooms at this property. The property is very old and requires repairs; holes in walls, peeling paint, broken tiles, broken bathroom fixtures. Blood on the wall in one room. Beds old and not in great condition. Shower drain blocked in one of our two rooms.

Bedding and linen clean and fresh. Water was hot.

Very limited options in Derby.

10/10

Exceptional

01 Aug 2025

Christine

The rooms are old, but clean and very helpful staff. My only complaint is the lack of working dryers and washing machines.

Leisure Partner

10/10

Exceptional

24 Mar 2025

Terrence

Home away from home

10/10

Exceptional

22 Feb 2025

Verified traveler

Best accommodation in Derby

Business

2/10

Poor

16 Feb 2025

Amy

The drains were blocked in the bathroom.
The floor was dirty.
The pool did not look swimmable so didn’t risk it.
We will not be staying here again. We don’t usually care to much for where we stay, not much bothers us but definitely won’t be back.

Leisure Family_with_children

4/10

Poor

16 Dec 2024

Mark

Couldn’t get access to property. Had to ring 7 times and ultimately jumped the fence and spoke with another resident to find the manager. Accommodation air cons not on so rooms hot for a long time. White ants in the skirting boards and pool green

Business

4/10

Poor

27 Sep 2024

Elizabeth

I booked 2 rooms on Wednesday 25 September for my husband and me and the second room for an 83 year old gentleman.
We were taking him to Derby to visit his old mate who is in a nursing. When we went to pick him up, he was ill and couldn’t go. When we got to Derby, we went immediately to the Boab Inn and explained the situation- they would not give us a refund or even move the booking to a different date. I was told to contact Hotel.com which I did. They said they would contact the owners and get back to me. I have heart nothing- needless to say we are pensioners and can’t afford to throw money away. There was no empathy or compassion! I am extremely disappointed with Hotel.com and the Boab Inn.

Partner

4/10

Poor

09 Sep 2024

Leanne

No working TV in the room as advertised. We moved room but still the TV was not working. Rooms were in need of maintenance. Reception was quite difficult to get hold of. Would not stay there again or recommend it to anyone.

Leisure Partner

8/10

Excellent

02 Sep 2024

Darelle

The property is old but clean and tidy flood damaged skirting boards? Could use some chairs in the room st save sitting on the bed to have a cup of coffee

2/10

Poor

21 Aug 2024

Yusuf

Its like sleeping in a garage shed

8/10

Excellent

17 Aug 2024

David

Good secure parking,. Old but clean rooms. We were well looked after by all staff members. Microwave oven would of been good as lacking in cooking facilities.
We stayed 9 nights whilst waiting for caravan repairs. Would stay there again.

4/10

Poor

02 Aug 2024

Matt

Times in website not updated and staff unhelpful