Terraa O

8/10

Excellent

13 May 2026

Jennifer

paid to go to the spa and the sauna not working. steam room smelled moldy.
seemed there was not enough staff working at spa pool to take orders for food.

Friends

4/10

Poor

26 Apr 2026

Syed

Rooms need updating

Partner

10/10

Exceptional

26 Apr 2026

Sargis

good place

10/10

Exceptional

23 Apr 2026

Derek

We booked a Casita room for a 3 day weekend for our last trip before we have our first baby. I didn’t put any notes or anything on what we were there for, but when we checked in we were informed we had been upgraded to an oceanfront suite. We were blown away by this room. It was massive and had multiple balconies to sit on and enjoy the views. We ended up spending most of our time in the room because it was just the best. We did go to the adult pool and another quiet pool that were both very nice. Megan at the vista pool was great! We had breakfast at the Catalina kitchen a few times which was great. The room service was great. I do wish I had done a little more research and made reservations for the other restaurants on site as they were booked. Overall it was an amazing place and we were so thankful they upgraded us, we didn’t want to leave!

Partner

10/10

Exceptional

21 Apr 2026

Parvin

Great experince

4/10

Poor

16 Apr 2026

Jennifer

We’ve been to terranea multiple times and this one sadly will be our last. I reached out regarding the not so great stay, and no response. We checked in and there was a large baby crib in our room. We called multiple times for them to remove it, it sat there for both nights, not until I asked housekeeping when they came to the room for cleaning did someone actually remove it. Service was also terrible. We got there and wanted to just lay by the pool and watch the view and we asked a server knowing the bar closed by the pool in 30 minutes if we could get in a quick drink order, she dismissed us saying she’d return to take our order and never came back, and then we were told we had to go somewhere else to get drinks. Dinner service at one of the restaurants took so long, we never said a word, they took half off the bil. Breakfast on the final day, was a bit chilly but being from Chicago we wanted to enjoy outside. I asked the host if the heater outside could be turned on, she said of course, we also asked our server, who once she took our order was never seen from again, this was a buffet breakfast and only after almost an hour and a half later someone came running out with all the bills apologizing. This was bad, on all levels. We stayed at the maybourne in Beverly Hills, and that’s what real customer service should look like. I never leave reviews but they just don’t care at terranea it’s about volume and money for them, definitely not about people.

Friends_and_family Family

8/10

Excellent

14 Apr 2026

Leon

Yes.

6/10

Pleasant

10 Apr 2026

Emanuel

On a positive: check in was relatively fast and accommodating, beautiful views of the ocean.
On the other hand, room furniture was old, room was consistently not made up until early evening hours, phone calls for hotel services were not answered for up to 10 minutes, daily parking fees were unreasonably high.

10/10

Exceptional

10 Apr 2026

Zhaneta

The kitchen had average American menu

Family_with_children

10/10

Exceptional

05 Apr 2026

Jeff

Very Clean

Family_with_children

4/10

Poor

04 Apr 2026

Alma

The Resort is nice, but terrible service :( if u wanted something literally 5 to 10 min on the phone on hold for them to answer. Staff cero friendly! And really disappointing that we booked an Ocean View Bungalow and we had a Tree View instead! Not a piece of blue! It was building 40 and bungalow 402! The spa is nice though! But wouldn’t come back unfortunately… cero cero customer service and didn’t feel welcomed whatsoever….

Family

10/10

Exceptional

04 Apr 2026

Diane

Quick birthday trip from LA, loved everything about the hotel. Food & cocktails do not disappoint. The cielo pool is also a little slice of heaven.

Partner

10/10

Exceptional

31 Mar 2026

Tina

Service was excellent and staff were very friendly, helpful, and accommodating. The pool was picture perfect with the beautiful views of the ocean and stunning landscapes. Our bungalow room had two French doors that opened to a view of the ocean, perfect for taking in the cool breeze. We enjoyed the resort and will visit again! 🌟🌟🌟🌟🌟

Family

10/10

Exceptional

28 Mar 2026

Christy

Everything was perfect.

Family_with_children

10/10

Exceptional

26 Mar 2026

dale

Lovely property

Partner

10/10

Exceptional

22 Mar 2026

Rachel

It was nice having access to different pools.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Fei

fantastic view

Family

10/10

Exceptional

14 Mar 2026

Courtney

We stayed in a 3 bedroom villa and it was perfect for a family. Complete with gorgeous views, private outdoor seating, and breathtaking views. Equipped with everything we need for the week.

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Jamey

Wow, I stayed at the property for a conference but I can’t wait to go back for personal travel. Absolutely beautiful and so luxurious.

8/10

Excellent

02 Mar 2026

Kirsten

Our room was considered a standard ocean view and it had no ocean view. It was in building 22 and since it was on the lower floor, the view was blocked by the casitas in front of it. So I recommend booking a premier ocean view or if you book the standard ocean view, make sure you are on the second level.
Otherwise, the resort is lovely. The staff are very friendly. We enjoyed a morning guided coastal hike with Morgan and Christos and also found the falcon talk very interesting.

Partner

4/10

Poor

02 Mar 2026

Paul

Shared parking with another casita was not made clear to us on check in. Esp galling when the curb is lined with employees parking in No Parking marked areas. Were told to find an unmarked spot….first come, first served… Certainly not what we were expecting for the prices paid.

Surly unengaged clerks at the gift shop….

10/10

Exceptional

02 Mar 2026

Stacy

Beautiful property. Excellent staff and customer service. Love this place

Partner

10/10

Exceptional

01 Mar 2026

Luciana

Amazing views all over the resort! Great live music every night!

Friends_and_family Family

10/10

Exceptional

23 Feb 2026

Michael

The grounds were beautifully maintained. The room and view was great. The staff were very kind and attentive. The evening live music in the Lobby bar was fabulous.

Partner

6/10

Pleasant

22 Feb 2026

Sheila

My room was booked as ocean view, but looked over a small corner of grass

10/10

Exceptional

16 Feb 2026

Sharon

Between Isaac being an amazing chauffeur and super knowledgeable about the area to Kai to having amazing recommendations this place is the way to go!!! My husband, daughter and myself had everything we needed. We felt completely at home and can’t wait to come back.

Business Family

10/10

Exceptional

12 Feb 2026

Rubik

Great place

10/10

Exceptional

11 Feb 2026

Natalya

Great place, but $75 for nightly parking is too much

Leisure Family

10/10

Exceptional

02 Feb 2026

Carlos

Exelent service

Friends

10/10

Exceptional

25 Jan 2026

Gregg

Oceanfront room was magnificent

4/10

Poor

25 Jan 2026

Angel

The property is beautiful. The views are beautiful. The hotel and the rooms seem a bit outdated. The AC in our room didn’t work. The refrigerator that they had in the room just looked old bathroom was underwhelming some dirty tiles cracked tiles front desk. Staff was an amazing the people cleaning the property had way better service and we’re way friendlier spa staff wasn’t friendly. I think it’s because I’m a younger person, but I was not treated amazing.

Partner

8/10

Excellent

19 Jan 2026

Adam

Great food options

Business_and_leisure Partner

8/10

Excellent

16 Jan 2026

Magdalena

I ordered flowers for the room well in advance for my husband's birthday, and when we arrived, there was nothing in the room.

Partner

6/10

Pleasant

13 Jan 2026

William

Nice view and other than good service from the restaurants the overall experience was not vip and a bit overpriced for what you get. Waldorf Astoria, Calamigos Ranch, Monarch, etc other 5 star resorts make you feel VIP without needing to charge you for every perk or amenities

Leisure Partner

10/10

Exceptional

10 Jan 2026

Ryan

Great setting and beautiful views. Great place with personality and perks. Loved this property. Would have loved it more at a little better rate, but worth it overall.

Business

10/10

Exceptional

10 Jan 2026

Edward

all the above

Business

10/10

Exceptional

05 Jan 2026

Hasmik

Every thing

Leisure Self

10/10

Exceptional

05 Jan 2026

Laura

Staff is amazing, room/spa/grounds are gorgeous and beautiful meals outside. Thank you so much for a beautiful birthday celebration!!!

Leisure Friends

8/10

Excellent

03 Jan 2026

Ming

fantastic facility. amazing view. The front staff was very nice. I love the space in the room. There are a lot of dinning options. The coffee shop was great also.
The reason that I didn't give 5 stars is that the bed was too soft and not comfortable. Also, the trash can was not emptied when we first checked into the room.
Overall, we had a wonderful time and will consider going back to the resort.

Leisure Family

10/10

Exceptional

02 Jan 2026

Jorie

Clean, amenities, lovely staff

Partner

10/10

Exceptional

02 Jan 2026

Ivelin

Absolutely amazing Resort

Leisure Family_with_children

6/10

Pleasant

01 Jan 2026

Holly

They could be more accommodating to hotel guests when it comes to restaurants. I never got my vip.

Leisure Self

6/10

Pleasant

30 Dec 2025

Wing

Waiting time to check in
And phone hold wait time

Leisure Family

10/10

Exceptional

29 Dec 2025

Michelle

Everything was just perfect! They even prepared something special for the birthday of my friend.

Leisure Friends

4/10

Poor

29 Dec 2025

Brian

Staff acknowledged anniversary at check in but no gift was sent to room. Room out dated for the price. Did not expect an “ocean view” room to be facing the resort pool, which was really loud.

Leisure Family

10/10

Exceptional

28 Dec 2025

Angelina

Ocean front view was spectacular. The service was excellent and everyone was very friendly and helpful. The resort views and grounds were beautiful. I loved the spa where you have ocean front views and so much space to lounge and relax. I will definitely be visiting again

Leisure Self

10/10

Exceptional

26 Dec 2025

William

Everything was wonderful

Friends_and_family Family

10/10

Exceptional

24 Dec 2025

RAJ

FRIENDLY STAFF, AND A NICE VILLA!

Leisure Family

8/10

Excellent

22 Dec 2025

Connie

The room is very clean. But the washing room was broken, it was hard to push to open. The env is beautiful.

Leisure Family

10/10

Exceptional

17 Dec 2025

nairi

Beautiful resort, soothing atmosphere and attentive staff

Business_and_leisure Family

10/10

Exceptional

16 Dec 2025

Norman

The room was absolutely beautiful. Amazing beach views the staff were incredible

Leisure Partner

10/10

Exceptional

11 Dec 2025

Orva

The staff was amazing

10/10

Exceptional

10 Dec 2025

roger

Great ocean location. People were were in guest service mode. Restaurant was very good for breakfast and dinner.

Leisure Family

10/10

Exceptional

06 Dec 2025

Steve

very friendly and helpful staff. This is an awesome place to come and walk around.

10/10

Exceptional

01 Dec 2025

Guity

This is a 5 star resort. They make you feel to not worry and just enjoy the vacation.

Leisure Partner

10/10

Exceptional

30 Nov 2025

ANUSH

Went here for local staycation. Awesome place didn’t realize they had holiday event and it turned out perfect for children. Expedia always gives the worst rooms when booking but the hotel was able to provide us for what we paid for. It was great. The staff was amazing starting from parking to vallet, bell desk and front desk everyone was the kindest.

10/10

Exceptional

30 Nov 2025

AMIR

Clean rooms, great staff and amenities. Very entertaining schedules and activities

10/10

Exceptional

28 Nov 2025

Peter

Beautiful property, killer views, and great people.

Leisure Family

2/10

Poor

26 Nov 2025

Lin

Did not receive the $75 credit. Sent multiple emails never got a response.

Business Family

10/10

Exceptional

25 Nov 2025

destiny

The staff was amazing! Eveyone was so friendly and nice. From the front desk check in to the restaurants. Great service! The resort is stunning and did not disappoint. Our only complaint is that we didn’t book a longer stay. We will definitely be back soon.

Leisure Partner

8/10

Excellent

25 Nov 2025

Albert

We paid over $1,300 per night when you add in all the taxes etc. We did not think the room was more special than the regular hotel rooms in the high rise.
The was not a fireplace and the coffee was stuck under the bathroom sink.
Because the room did not have much of a view we did not have room service any time during our stay.

The shower was small and tight and the doors to the toilet room and bathroom touced when you swung them.

Leisure Partner

8/10

Excellent

23 Nov 2025

Gaurav

Pros - Great room everything very clean view was really nice. The one bedroom Casita with fireplace was excellent. The kitchen size is really good. View of the ocean was very good. One amazing thing is definitely the free parking right outside of your Casita, which is really nice.

Cons - Showed up three hours before check-in at 1 PM wasn’t able to check in until 3:50 PM which would be 10 minutes before the check-in time, for a place that prides itself on customer service I think not making the customer wait till exactly 10 minutes before would have been ideal. Turn down service staff will enter if you do not have a do not disturb sign on.

10/10

Exceptional

22 Nov 2025

Mukul

First class service all the way. From the Valet, the Porter, to the front desk agent. To the well appointed room and magnificent view. We felt like invited family. We are spending our night here. Thank you for making it an unforgettable experience. Thank you 🙏❤️

Leisure

8/10

Excellent

21 Nov 2025

Tung Ying

Good

Leisure Family

8/10

Excellent

11 Nov 2025

Monique

The property was amazing and the staff was great. Expedia had the wrong description for the bungalow that I booked. Autumn at the front desk rectified the problem with a comparable suite. My luggage and room service took over 2 hours to arrive. The room service was comped to make up for the untimely delivery. Leaving the resort at time of checkout was also a headache. The wait for valet to retrieve my car was excessive, there was no water available while we waited and as soon as I got in my car I was completely blocked in for an additional 15 minutes. The resort is an extraordinary place but looks as if there maybe staffing issues.

Leisure Friends

10/10

Exceptional

10 Nov 2025

Kenyatta

My time at the resort was absolutely beautiful. The scenery was stunning, and the atmosphere was so peaceful and relaxing. The staff was friendly and attentive, making sure everything was taken care of. The rooms were clean and comfortable, and the food was excellent with plenty of options to choose from. Whether it was lounging by the pool, enjoying the views, or just unwinding, every moment felt like a true escape. I can’t wait to go back—it was the perfect getaway.

10/10

Exceptional

25 Oct 2025

Ramella

Love it here ! Keep coming back! Everyone is so nice and friendly . Beautiful resort

Leisure Friends

10/10

Exceptional

17 Oct 2025

Elen

Actual 5 star experience.

Leisure Family

10/10

Exceptional

12 Oct 2025

Ryan

Spectacular! My partner and I celebrated our anniversary here at Terrenea, and we were well taken care of! Great amenities, attentive staff and service, clean and beautiful facilities, gorgeous views. Will certainly be back again!

Leisure Partner

6/10

Pleasant

11 Oct 2025

Sarah

Nice views but hotel itself not worth the price you pay

Friends_and_family Family

10/10

Exceptional

10 Oct 2025

QUEEN GLADALE MAY

all good!

10/10

Exceptional

10 Oct 2025

Dennean

The room was great! Staff super friendly. Grounds and walking trails nice. I would like to have had a Nespresso coffee machine.

Leisure Partner

10/10

Exceptional

29 Sep 2025

Stephanie

A gorgeous property that is so well run, with all the amenities you could need and a very friendly, knowledgeable and helpful staff.

10/10

Exceptional

27 Sep 2025

RHIA MARI

Staff communicated with me weeks prior to visit on preference, was able to have ease from directions, parking, checking in and restaurant servers. Staff have genuine greetings with happy eyes.

Leisure Friends

10/10

Exceptional

22 Sep 2025

Jeffrey

Anazing view of the pacific

Business_and_leisure Partner

10/10

Exceptional

19 Sep 2025

Patrick

Well staffed. Clean and updated.

6/10

Pleasant

17 Sep 2025

Neil

Had the impression that decorating needed to be refreshed. Also noticed some failures to clean exteriors. The same leaves and twigs were on the deck the entire stay and the exterior indicated a lack of maintenance. There was a 10-15 foot long rust stain on an exterior wall below a pipe.

Partner

10/10

Exceptional

15 Sep 2025

cynthia

Great hotel! Great service!

Leisure Partner

8/10

Excellent

15 Sep 2025

Shigeaki

Great experience but expensive

Leisure Family

10/10

Exceptional

12 Sep 2025

Zachary

The views, the room, the amenities and service are all top notch. Tons of things to do around the property, highly recommend.

Family

10/10

Exceptional

11 Sep 2025

Linda

Peaceful, relaxing, luxurious surrounded by stunning beauty. Everyone has been so warm and helpful.

Friends_and_family Family

8/10

Excellent

09 Sep 2025

Eliana

Beautiful setting, gorgeous grounds. Much to like. Many dining options -- which is good because there are few in the area. Some of the administrative follow up was lacking. Attention to the details would have made our stay nearly perfect. (i.e. though we mentioned it, never recognized our 40th anniversary, huge mistake on the bill, pillows on bed inadequate)

Leisure Family_with_children

10/10

Exceptional

08 Sep 2025

Kyle

We had an amazing stay at Terranea for our anniversary. The hotel staff went above and beyond to make it a special stay for us

Leisure Partner

10/10

Exceptional

07 Sep 2025

Nancy

Deep blue ocean meets hilly sunny landscspe

Breezy, amazing views, great music, so many venues in the resort - truly something for everyone. Loved the terrace, the nightly bands, the vistas, even the morning coffee felt like a treat- loved Nelson’s and the adult pool and the trails. Looking forward to returning

Friends_and_family Family

10/10

Exceptional

07 Sep 2025

Stephanie

We had a wonderful stay at Tarra Resort! The property is absolutely beautiful — well-maintained, peaceful, and perfect for a relaxing getaway. It truly feels like a hidden gem, and I would definitely love to come back again. As always, the overall experience was memorable and enjoyable.
That said, there are a few areas that could use some improvement to make the stay even better. With a bit more attention to detail in certain aspects such as, the dinner service at Catalina kitchen can improve as we waited for a while for our dinner and our server did not come and ask us or at least mention to us how long more it will . I was really excited about dinner as I was celebrating my parents for fifth anniversary. Overall, this resort could easily go from great to exceptional.
Looking forward to visiting again soon!

Leisure Family

2/10

Poor

07 Sep 2025

nusha

I would like to talk to a manager about my experience

Leisure Partner

10/10

Exceptional

07 Sep 2025

Miguel

Good tire great people well

Leisure Family

10/10

Exceptional

07 Sep 2025

Joseph

One night is never enough… but so glad we had the chance to catch up with old friends for dinner at Bashi, enjoy some time at the pool and finish off our stay with the spectacular Catalina Kitchen Sunday brunch.

Leisure Partner

4/10

Poor

06 Sep 2025

Reza

We really wanted to like this hotel, but unfortunately our stay was disappointing. We visited over Labor Day weekend, and it was extremely crowded. We arrived around 1 p.m., but because the hotel was fully booked, we couldn’t check in until around 4:30 p.m.

When we finally got into our room, it wasn’t as clean as we expected and there was a noticeable odor. We called the front desk, but since they were at full capacity, no room change was possible. The view, however, was beautiful—that was one of the highlights.

That evening, we tried to dine at the hotel restaurants around 6 p.m., only to find there was no availability for the night. We ended up having to go off property for dinner. When we returned, the odor in the room was still present, but we were too tired to deal with it further.

The next day, our kids were excited to swim, but the pool was overcrowded and, unfortunately, very dirty. There was hair floating around and the water looked cloudy, likely from sunscreen.

We hope this was just due to the busy holiday weekend and not the hotel’s usual standard, but overall, we left feeling disappointed.

Leisure Family

4/10

Poor

05 Sep 2025

ROBERT

Stayed in the bungalow which was a lovely location with a great view.

However somehow the gratuity on one of our receipts at the family pool was changed without our knowledge, which we find to be totally unacceptable.

At check out hotel tried to claim that they automatically charge 18% on every receipt, but the hotel needs to be transparent on any automatically applied gratuity on receipts which it wasn’t in this case.

Lastly, yesterday I was served undercooked rubbery chicken at the Catalina kitchen which the staff were just as appalled about as I was.

Now dealing with the beginning symptoms of food poisoning, how severe that will become I do not know.


Very disappointing overall.

Leisure Family

10/10

Exceptional

05 Sep 2025

MARK

Beautiful property

Beautiful views with great staff and outgoing guests. Enjoyed their wonderful restaurants that have very good food & views. Rooms & beds very comfortable. Looking forward to a return visit while visiting friends in the area.

Partner

10/10

Exceptional

31 Aug 2025

Hrachya

Excellent service clean room, beautiful location

Family

6/10

Pleasant

26 Aug 2025

Jonathan

Beautiful property, very friendly staff but they were overwhelmed by 2 weddings taking place and couldn’t handle all the vehicles at the valet, lost our car when we tried to go to our dinner reservation off property so had to provide transportation for us.
My Ocean view room had a tree blocking the balcony and view so had to go back to the front desk and stand in line a 2nd time to change rooms. The staff was more than accommodating to help correct things but was just a lot to go through for a one night stay.

Leisure Family

6/10

Pleasant

25 Aug 2025

Dean

Seems there is limited staff for assistance on basic needs. The property is beautiful but customer service could be boosted

10/10

Exceptional

21 Aug 2025

ELLEN

Not only beautiful but always clean, great service and always upholds its class.

10/10

Exceptional

20 Aug 2025

Vikram

Great resort with large pools and friendly staff. Dinner at Mar’sel was outstanding! Beautiful cliff walks with expansive views.

Leisure Partner

6/10

Pleasant

19 Aug 2025

Edward

The food was not cooked properly.

Leisure Family

10/10

Exceptional

18 Aug 2025

Arlen

Nice for families and having fun

Leisure Family_with_children

6/10

Pleasant

11 Aug 2025

Burkay

I recently stayed at this resort with my family, expecting a seamless luxury experience. Unfortunately, our stay was marred by a very disappointing encounter with the valet team. My car arrived much later than expected, and instead of offering assistance, the valet was disrespectful and escalated the situation. This was especially upsetting as I was waiting with my two children, one of whom is just 1 year old, for over 15 minutes. For a valet-only luxury resort, this behavior is not acceptable.

To her credit, the Guest Services Manager approached us, apologized sincerely, and acknowledged that this was not reflective of their usual valet service. However, first impressions matter greatly, and this experience fell short of the high standards one would expect from a resort of this caliber.

Leisure Family

10/10

Exceptional

11 Aug 2025

giga

Great resort to stay around LA.

Leisure Family