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Crest Trail Lodge

Yakima Valley - WA · United States

12729 U S Hwy 12View location

8.8/10Excellent1,006 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort9.0/109.0
Condition8.6/108.6
Location8.0/108.0
Neighborhood8.8/108.8
Amenities8.2/108.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Crest Trail Lodge

This Packwood, Washington lodge is 25 minutes’ drive from Whitepass Ski Resort. Offering free Wi-Fi, each air-conditioned room provides a flat-screen cable TV and coffee-making facilities at Crest Trail Lodge. All rooms are simply furnished in subtle colored linens. Air conditioning is featured throughout.

Mount Rainier National Park is 30 miles away from Crest Trail Lodge. Seattle-Tacoma International Airport is 100 miles away.

Read more about this hotelShow less

Located in Packwood, Crest Trail Lodge is within a 5-minute drive of Gifford Pinchot National Forest and Backbone Lake Trail. This hotel is 11.6 mi (18.7 km) from Mount Rainier National Park and 1.5 mi (2.5 km) from White Pass Sports Hut.

Make yourself at home in one of the 27 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Conveniences include desks and coffee/tea makers, as well as phones with free local calls. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators No front desk Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    There is no front desk at this property. The host will greet guests on arrival. Information provided by the property may be translated using automated translation tools. Guests planning to arrive after 10 PM must ring the bell upon arriving at the property.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Gifford Pinchot National Forest 1.1 km / 0.7 mi
White Pass Sports Hut 2.5 km / 1.5 mi
Backbone Lake Trail 2.5 km / 1.5 mi
Glacier Lake Trailhead 10.9 km / 6.8 mi
Packwood Lake Trailhead 12 km / 7.4 mi
Angry Mountain Trailhead 14.2 km / 8.8 mi
Jordan Creek Trailhead 16.1 km / 10 mi
Three Peaks Trailhead 16.7 km / 10.4 mi
Tatoosh South Trailhead 17.4 km / 10.8 mi
Lily Basin Trailhead 17.6 km / 11 mi
Mount Rainier National Park 18.7 km / 11.6 mi
Lily Basin Stock Trailhead 18.8 km / 11.7 mi
Ohanapecosh Visitor Center 20.9 km / 13 mi
Jackpot Lake Trailhead 23 km / 14.3 mi
Clear Fork Trailhead 24.6 km / 15.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 31
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
  • Non-smoking establishment
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Crest Trail Lodge

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE TWO QUEEN BEDSDOUBLE • DELUXE TWO QUEEN BEDSDBL.2Q-DX

    Photos are not available for this room type.

    Crest Trail Lodge

    DOUBLE DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Crest Trail Lodge

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE QUEEN BEDQUADRUPLE • DELUXE QUEEN BEDQUA.DX-QN

    Photos are not available for this room type.

    Crest Trail Lodge

    QUADRUPLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMSSUI.B2

    Photos are not available for this room type.

    Crest Trail Lodge

    SUITE TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BEDDBL.DX-KG

    Photos are not available for this room type.

    Crest Trail Lodge

    DOUBLE DELUXE KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Crest Trail Lodge

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Crest Trail Lodge

8.8
Excellent
1,006 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
9.0 /10
Condition
8.6 /10
Location
8.0 /10
Neighborhood
8.8 /10
Amenities
8.2 /10
100 reviews shown
8/10
Excellent
05 Aug 2026
Norman
The staff went out of their way to meet our needs, there was fresh popcorn and coffee in the lobby at all times and it’s convenient to Mt Ranier
10/10
Exceptional
04 Aug 2026
Marc
Room was clean. Shower was hot. Parking lot had ample spots available
10/10
Exceptional
01 Aug 2026
Tiberiu
Staff was nice and helpful with good suggestions for eating out, room was clean and parking adequate. Would stay there again.
8/10
Excellent
31 Jul 2026
Varun
Big room, mostly clean, everything you need is available. Reception lady was helpful. Gives you everything you need for the Mt Rainier visit. Only 45 mins from Sunrise visitor center. It does the job!
10/10
Exceptional
29 Jul 2026
Ben
Place matched the descriptions online and was a convenient and comfortable place to stay.
6/10
Pleasant
29 Jul 2026
Linda
Parking easy and secure. Not much bang for your buck in the area. Supply up before you arrive, groceries are outrageous.
10/10
Exceptional
29 Jul 2026
Jessica
Amanda at the front desk is a gem. Enjoyed chatting with her on our ways in and out. We’re on a PNW roadtrip and this is one of 5 of our stays and it’s our favorite so far. We will absolutely be back. You’re welcomed with the smell of fresh popped popcorn and coffee. Rooms are clean and have everything you need.
10/10
Exceptional
28 Jul 2026
Evgeniy
Na
8/10
Excellent
27 Jul 2026
Anthony
It was nice
10/10
Exceptional
26 Jul 2026
Marianne
Very clean! Had games for our kids to play. Would recommend!
8/10
Excellent
23 Jul 2026
Michael
We came in on an exceptionally hot afternoon after a long day travel and found refuge. Staff was friendly and helpful. Room was clean, bed comfortable and best of all the AC worked well
8/10
Excellent
21 Jul 2026
Jolene
The room is newly remodeled. It’s a great choice to stay for Mount Rainier national park. The bed was comfortable, the room was clean. My only complaint is that although the hardwood floors are beautiful they don’t absorb noise. Because of this you can hear everyone walking down the halls and sound carries quite a bit. Carpet is a better choice for noise but I understand the durable choice. Just be aware you want to bring ear plugs.
Partner
6/10
Pleasant
19 Jul 2026
Sabrena
Room was clean and staff helpful. We had a couple of issues that they addressed right away.
Partner
8/10
Excellent
19 Jul 2026
Michael
Nice older independent hotel located in a great little town that’s very family friendly with plenty of local restaurants and very convenient access to the paradise trail road in Mt Rainier National Park
Family_with_children
10/10
Exceptional
17 Jul 2026
Robert
Nice accomodations and close to Mt Rainier. I would definitely come back.
Family
10/10
Exceptional
17 Jul 2026
Boris
Great hotel with clean, comfortable rooms and friendly staff. Everything was as expected, and I had a very pleasant stay. I would definitely stay here again.
Family_with_children
10/10
Exceptional
17 Jul 2026
David
This is the perfect spot to stay to explore Mt Rainier National Park. So close to the entrance, it helped us beat the rush to Paradise. Close to a vibrant and walkable downtown. The beds were cozy and the fresh popcorn was a treat. Great games to use outdoors and friendly staff!
Friends_and_family Family
6/10
Pleasant
17 Jul 2026
David
No hot breakfast included. The staff was asked about the discrepancy between Expedia’s listing and their own which led to a patronizing conversation. Once shown the Expedia listing is was mostly soft backtracking which led to an extended and unnecessary conversation as the writer did not truly care about lack of breakfast however did care about the initial rudeness and lies received when asked about listed amenity.
Family_with_children
10/10
Exceptional
17 Jul 2026
Erik
It was a traditional National Park hotel. Clean but campy.
Family_with_children
10/10
Exceptional
15 Jul 2026
Hong
All positive. Love to stay here again for the future trip. Highly recommended.
Partner
8/10
Excellent
13 Jul 2026
SUNILKUMAR
Overall, it was good experience
Family_with_children
10/10
Exceptional
11 Jul 2026
Seema Hanumappa
Great lodge for overnight stay.
Family_with_children
6/10
Pleasant
10 Jul 2026
Cynthia
Room was fine, basic. Expedia advertised breakfast which was non existent. Coffee in the lobby wasn’t until 8?
Partner
10/10
Exceptional
09 Jul 2026
Amanda
We had a great stay here. Large, clean room. Very friendly and helpful staff.
10/10
Exceptional
03 Jul 2026
Ravichandran
The room was exceptionally clean and well maintained. We were initially skeptical about the property when we booked it, but it exceeded our expectations in every way. Everything was excellent, and we had a very comfortable and pleasant stay. We thoroughly enjoyed our time here and would gladly stay again.
Family_with_children
10/10
Exceptional
01 Jul 2026
Maria Jocelyn
Enjoyed our stay here! Wonderful staff.
Friends_and_family Family
10/10
Exceptional
29 Jun 2026
Gerald
Room was large, clean and comfortable. Check in staff was friendly and helpful. Location was great, just down the street from the heart of, yet away from congestion. Highly recommend this hotel.
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Joanna
That the full bathroom wasn't enclosed. Makes it harder for one of the guests to get ready while the other is sleeping.
Partner
8/10
Excellent
24 Jun 2026
Daniel
Great staff, decent room, but the lack of breakfast that it use to have is disappointing
10/10
Exceptional
24 Jun 2026
Rajnish
Affordable. Super clean rooms. Nice beds and very quiet location.
Family_with_children
10/10
Exceptional
23 Jun 2026
Cassie
We came in late but everything was perfect.
10/10
Exceptional
22 Jun 2026
Elena
It was great for the family if 5, lots of room and a small kitchen. We are happy with it.
Family_with_children
10/10
Exceptional
22 Jun 2026
Jennifer
Excellent place to stay. A small family run business. Everyone was nice and helpful. There's free popcorn in the lobby, as well as tea and coffee. There are a variety of outdoor games for kids, a large Connect Four, Axe or Ninja Star throwing (kid version), plastic basketball hoop, etc. There are also games and books you can borrow in the lobby.

The town is lovely as well, filled with small family run restaurants and businesses. We had a lovely stay and would definitely recommend this place.
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
Yvonne
We stayed the second night. Staff was very helpful property clean rooms amazing.
Partner
10/10
Exceptional
20 Jun 2026
Yvonne
I traveled with my wife and daughter. My daughter is usually very picky on cleanliness. She was so amazed with the stay that we extended immediately by another night.
Partner
10/10
Exceptional
20 Jun 2026
Ron
The room was very clean. Fridge larger than we expected. Ice available and free popcorn at the front desk (self serve). Quiet area of town, easy to get to restaurants and grocery store. Staff very friendly and helpful. Easy parking. Air conditioner worked well but we preferred to leave our window open (2nd floor, quiet and secure).
Partner
10/10
Exceptional
18 Jun 2026
Jeanna
This property was very clean, close to Mount Rainier and had plenty of restaurants nearby.
Family_with_children
10/10
Exceptional
17 Jun 2026
Dan
The hotel was very clean, the room was updated, it was quiet, and the lady at the check in desk was extremely friendly. It was perfect for a night on our way through. We would definitely stay again if in the area.
Partner
10/10
Exceptional
15 Jun 2026
Susan
Friendly staff, clean room, nice to have air conditioning on when we went in, nice tea & coffee bar & popcorn! Only issue was that the toliet ran, but I just had to adjust the flap in the tank so the water would fill it up. Packwood is a cute, friendly town.
Family
6/10
Pleasant
13 Jun 2026
Nicholas
Walls are paper thin and you can hear people above you throughout the night. It was a rough 2 day experience, but lodging really is limited around the park so it did its purpose.
Partner
10/10
Exceptional
06 Jun 2026
Cynthia
.
Partner
10/10
Exceptional
05 Jun 2026
Nathan
This place was excellent. The room was clean and smelled good. The staff is very friendly and accommodating. Definitely worth staying here.
Friends
8/10
Excellent
01 Jun 2026
Marjorie
We stayed here for 1 night while making our way around Mt Rainier. There is minimal sound proofing and no night staff. There was a loud party going on with no one to assist, so we had to put on a noise machine and it was a rough night. Overpriced for what it is, but comparable to everything else available in the area.
Friends_and_family Friends
10/10
Exceptional
29 May 2026
Bradley
Great staff and clean rooms. Great job
10/10
Exceptional
22 May 2026
Helen
A very convenient location, so close to Mt Rainier National Park. Our room was super comfortable and not very far at all from the little town of Packwood.
Partner
10/10
Exceptional
16 Mar 2026
Calico
The basics done right, the rooms are in good shape, clean and quiet. Easy morning coffee, friendly and flexible staff!
Friends
10/10
Exceptional
15 Mar 2026
steven
Great place to stay in packwood
10/10
Exceptional
15 Mar 2026
mike
Staff was friendly and welcoming. My daughters loved the cider and the popcorn. Perfect place for a quick ski weekend.
6/10
Pleasant
19 Jan 2026
Liu
Air conditioner was very old and loud
The front desk said no one above our levels, but there were, and we could hear them walked around
Couldn't sleep the entire night....
If you are a light sleeper, be cautious
Leisure Family_with_children
4/10
Poor
03 Jan 2026
Cheryl
Check-in was easy and quick, and the beds were comfortable, which was appreciated after a long day. Unfortunately, the rest of the experience was disappointing. The coffee machine in the room did not work properly, we had to hold our finger underneath and apply pressure the entire time just to get the coffee to drain, and you had to keep doing this until the cup was filled.
When I went to take a shower, the hot and cold were reversed, and even when turned to “cold” the water only reached barely lukewarm, resulting in a cold shower. I mentioned this to the front desk, and the staff member simply looked at me and said “okay,” with no apology, explanation, or offer to make it right.
This was especially disappointing because I stayed here previously and had a much better experience, which is why I chose to return. Unfortunately, given the poor facilities and lack of concern from staff, especially for the price, I will be finding another place to stay when I’m in the area. This stay was far too expensive for the level of quality provided.
There was also no parking available when we returned after celebrating the new year and ended up having to park tilted on a little gravel spot.
Leisure Family
8/10
Excellent
08 Oct 2025
Kennedy
Stopped for the night before heading to Rainier the next day. Clean room, comfy beds & blankets, nice hot shower.. all that we needed for a one night stay really. Though there is no elevator, if that’s something you’re needing (we didn’t need, but good to know).
Friends_and_family Family
8/10
Excellent
30 Sep 2025
Dorothy
Our room was clean & comfortable. The staff was friendly & welcoming.
8/10
Excellent
27 Sep 2025
Allyn
Parking area was safe limited dining choices
Leisure Partner
8/10
Excellent
24 Sep 2025
John
It was a very basic motel nothing fancy. For the town it was in. It was fine. Certainly not a destination place.
Partner
10/10
Exceptional
23 Sep 2025
Leah
Very clean and quiet. Amanda, the manager was very helpful to us.
Leisure Family
10/10
Exceptional
14 Sep 2025
Dana
Friendly check in.Cute room.Upstairs,no elevator.Close to Mount Rainier.
Leisure Partner
10/10
Exceptional
13 Sep 2025
Laureen
Friendly staff
4/10
Poor
13 Sep 2025
Rory
Checkin was awful we had a 3 1/2 hr drive so we arrived at 10pm maybe the front desk person was tired, she was rude snarky and short not a great welcome crew! Only other complaint was that the bathroom stunk like urine. Best part of our stay was the sweet house keeper in the morning.
Leisure Family
8/10
Excellent
12 Sep 2025
James
The floors on the second floor are not quiet so every time someone above us walked across the floor it was loud and woke us up.
Leisure Partner
10/10
Exceptional
07 Sep 2025
Jonathan
Good price for a good place to lay with head with easy access to mt rainer
6/10
Pleasant
07 Sep 2025
Ashish
The location of this motel was great. But the property itself needed repairs. For example, the caulking in the bathtub needed to be reapplied professionally.
Leisure Family
8/10
Excellent
04 Sep 2025
Don
Mentioned to them a grout issue in the bathroom shower..hopefully they'll address it before any water damage is done. Had to ask for a plug for the tub..it was stated customers kept walking off with them..not a big deal..just an observation. Room was clean and comfortable.
Partner
10/10
Exceptional
04 Sep 2025
Nicole

nice little inn

Small little place on the far south side of town, away from other businesses. Our rooms were on the second floor, and they were super busy checking people in the weekend before Labor Day. Everyone was really nice, they had a popcorn machine, and coffee but nothing else for breakfast.
Friends_and_family Family
10/10
Exceptional
02 Sep 2025
Koji
Room was nicely clean and have wider space. equipment and amenities are enough. Free popcorn machine is good. Staff is friendly.
Leisure Family
8/10
Excellent
31 Aug 2025
Aveek
Nice clean hotel
Friends_and_family Family
10/10
Exceptional
30 Aug 2025
Maria
Really nice and helpful stuff. Specious and clean rooms and bathrooms
Family
10/10
Exceptional
30 Aug 2025
Kathleen
Every time I've stayed here (and it's been multiple times), the staff has always been super friendly and incredibly accommodating. Super clean rooms, easy parking, safe area and convenient location. Close enough to Packwood without having to be in the middle of town, which I loved.
Business Friends
10/10
Exceptional
29 Aug 2025
Lindsay
Nice room! Clean and quiet. Easy check in and the popcorn machine in the lobby is a nice touch
Leisure Family
4/10
Poor
28 Aug 2025
Sandipan
Functional hotel. Most unwelcoming front desk I have seen in 15 years of travel.
Friends_and_family Family
10/10
Exceptional
25 Aug 2025
Tim
Loved the long stairway through the tree canopy to the beach.
Leisure Family
10/10
Exceptional
24 Aug 2025
Josara

Best hotel on our roadtrip

Arrived to a precooled room in terrible heat wave. Welcomed by staff with fresh popcorn. Clean room with lovely towels. Watched elk from window over morning coffee
Friends_and_family Friends
10/10
Exceptional
23 Aug 2025
Janet
We were very cozy and comfortable. The attendant also recommended the Blue Spruce for dinner and the food was fabulous!
10/10
Exceptional
17 Aug 2025
Garv
Clean
8/10
Excellent
17 Aug 2025
Judith
I liked that the hotel was rustic with modern amenities. We thought there was a breakfast but there is not.
6/10
Pleasant
16 Aug 2025
Sarah
Not sure why it has such high ratings. The floor in our room was dirty, as was the floor outside our room. The beds are hard and uncomfortable and the ceilings and walls are thin. The room upstairs was loud and we could hear everything. Given other available options, we will not stay here again.
Leisure Family
4/10
Poor
13 Aug 2025
Gabriel
The front desk staff was unpleasant. The hotel lost power and running water on our first night, and refused to offer a refund or discount for the inconvenience.
Leisure
10/10
Exceptional
12 Aug 2025
Bo
Beyond expectations!
Leisure Family
8/10
Excellent
10 Aug 2025
Sara
The property provided the proximity to the park we were looking for during peak season when so much was booked during our last minute planning. It is true that walls are this and sound traveled. A highlight was waking up to 6+ Elk walking the road outside our window.
8/10
Excellent
07 Aug 2025
Donna
Great location to visit Mount Rainier!
Leisure
6/10
Pleasant
06 Aug 2025
Rani
Clean rooms and public areas. No food, no pool, very basic place.
4/10
Poor
05 Aug 2025
Bart
Unfortunately, the Crest Trail Lodge was one of the worst hotels I’ve stayed at in years. While lodging options in Packwood are limited, I recommend to look elsewhere. 3 things stood out in a negative way:
1- As mentioned in other reviews, the staff was the rudest I’ve ever experienced. I never felt welcome
2- There is virtually no sound proofing. We could hear every movement of our upstairs neighbours
3- The basics were not in place: poor wifi, no breakfast options
Leisure Family_with_children
10/10
Exceptional
30 Jul 2025
Tarin
Front desk was helpful in answering questions about Mt. Rainier National Park and gave great food recommendations!
Leisure Family
10/10
Exceptional
29 Jul 2025
Jun
Quiet hotel , nice environment
Friends_and_family Family
6/10
Pleasant
27 Jul 2025
Xiangzhen
To be fair, the property is clean and comfortable. However, the front desk staff was quite unwelcoming during check-in. We arrived an hour early with a car full of luggage, but were bluntly told that early check-in was not possible and that they couldn’t store our bags. As a result, we had to visit the park with all our luggage in the car, which was inconvenient and disappointing. A bit more courtesy and flexibility would have made a big difference.
Leisure Family_with_children
8/10
Excellent
27 Jul 2025
Douglas
Enjoyed our stay
8/10
Excellent
24 Jul 2025
Chris
Overall great short stay. Found hair in bed don’t know if sheets had been changed
Leisure Family
6/10
Pleasant
22 Jul 2025
Heiko
Simple hotel for a brief stay near Mt Rainier
Leisure Family
10/10
Exceptional
18 Jul 2025
Debbie

Passing thru

This is a nice place to stay. No frllls but clean and quiet.
Friends_and_family Friends
6/10
Pleasant
17 Jul 2025
Mehdi
Not very clean, rude staff.
8/10
Excellent
09 Jul 2025
Verified traveler

It’s ok

It’s ok. Not bad. Not great. Average
Business
8/10
Excellent
09 Jul 2025
Kari
The room was clean and comfortable and the staff were friendly. Very convenient to the national park!
Leisure Family
8/10
Excellent
08 Jul 2025
Debbie
My only issue was that the voices in the hall were so loud.
10/10
Exceptional
08 Jul 2025
Michael
She was able to get me checked into my room early. They did have a soda machine I was not sure was out of order but I got refunded my quarters. Great place to stay, very nice.
Leisure Self
10/10
Exceptional
06 Jul 2025
Yvonne
Friendly front desk. I appreciated the text that I received to ensure I didn’t lose my reservation. Overall a positive experience!
Self
8/10
Excellent
06 Jul 2025
Lalith
Serene
Leisure Family_with_children
2/10
Poor
27 Jun 2025
George
Clean near hiking
Leisure Family
2/10
Poor
22 Jun 2025
Ren Yan
An otherwise decent experience sullied by an extremely rude staff member at check in.

The hotel had charged my card prior to arrival, which is normal and fine by me. But at check in, staff member “Ag” claimed that there was a state law that required my credit card to have printed numbers on it. I travel often, including in Washington state, and always using this credit card, and this is the first time I’m hearing of such a law. I’m happy for the property to point me to the law, but I suspect it just has antiquated processes.

The staff member refused to view the credit card number available on my bank app, which would have matched what she saw in her records. Instead, she insisted that she would refund the card and would need a payment card with the number printed.

Throughout this process, I was clarifying with her and asking about how my card would be refunded, and what alternative form of payment would be accepted. She was defensive and stated that we could “take our business elsewhere”. At one point she raised her voice and said loudly “don’t talk back to me” - ironic, given that she was cutting me off at various points and well, talking back to me.

I don’t have high expectations of service. But I do expect to be treated with a basic level of respect as a paying customer. I also expect hotels to update their processes, and not give excuses like “it’s the law” when that’s not the case.
8/10
Excellent
21 Jun 2025
Emily
Hotel was good. Staff was friendly.
Leisure Family
4/10
Poor
20 Jun 2025
Roi

Staff Needs Serious Training in Hospitality

AVOID AT ALL COST OF TRAVELING WITH KIDS (and maybe also without?).
We checked in at 8:30pm. The person working reception was too ‘busy’ to bother herself to show up, then was angry that we ringed the bell.
Told us 3 times not to leave the kids unattended. Yelled at my kid for touching a key card return box that was empty.
After getting to our room, I went back to the car to bring in the luggage.
Apparently our baby was crying, so she came to our room to tell me wife that if the baby won’t be quiet stop crying, she’ll need us to leave the hotel. Mind you, that was past 9pm and the crying lasted for MAYBE 2 minutes.

WILL NEVER SET FOOT IN THE PLACE AGAIN.

As for the rooms, we got the suite. While it was renovated and beds were ok, there are no curtains. Street light floods the room throughout the night and your morning will most likely start at 6am when the sun is up.

The ‘GO AWAY’ bear in our room perfectly captures the vibe of this place.
Friends_and_family Family
6/10
Pleasant
11 Jun 2025
Soohyeon
The AC smelled bad, and the shower faucet was installed incorrectly — the hot and cold were reversed. But the towels were clean.
Friends_and_family Family

Location & surroundings

Crest Trail Lodge
12729 U S Hwy 12, Packwood, United States

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