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Hotel Hacienda Izamal

Merida - Yucatan · Mexico

284 Calle 38 CentroView location

9.0/10Excellent85 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.4/109.4
Condition9.2/109.2
Neighborhood10.0/1010.0
Amenities8.6/108.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hotel Hacienda Izamal

Comfortable Accommodations: Hotel Hacienda de Izamal in Izamal offers family rooms with private bathrooms, air-conditioning, and free WiFi. Each room includes a balcony with garden or pool views, ensuring a pleasant stay.

Leisure Facilities: Guests can relax on the sun terrace or in the garden, enjoy the year-round outdoor swimming pool, and stay active with bike hire. The hotel provides free on-site private parking and an outdoor seating area for leisure activities.

Dining Options: Breakfast is available in the room with continental, American, and à la carte options, including pancakes and fresh fruits. Additional services include room service, daily housekeeping, and a tour desk.

Convenient Location: Located 72 km from Manuel Crescencio Rejón International Airport, the hotel offers private check-in and check-out, a 24-hour front desk, and a concierge service. Guests appreciate the quietness of the rooms and the cleanliness of the property.

Read more about this hotelShow less

With a stay at Hotel Hacienda Izamal in Izamal, you'll be within a 15-minute walk of Kinich Kak Moo Ruins and Itzamna Park. This hotel is 0.8 mi (1.3 km) from Convent of San Antonio de Padua and 0.8 mi (1.4 km) from Centro Cultural y Artesanal.

Make yourself at home in one of the 10 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Conveniences include complimentary bottled water and ceiling fans, and housekeeping is provided daily. Featured amenities include a 24-hour front desk and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Concierge
Entertainment
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 PM
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No elevators Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 8:00 AM to 9:00 PM.
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: MXN 800 per vehicle (one-way)
    • Airport shuttle fee per child: MXN 800

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Spanish

Nearby attractions

Kinich Kak Moo Ruins 0.9 km / 0.6 mi
Itzamna Park 1 km / 0.6 mi
Centro Cultural y Artesanal 1.3 km / 0.8 mi
Convent of San Antonio de Padua 1.3 km / 0.8 mi
Cenote Chihuán 30.7 km / 19.1 mi
Tixcocob Church 40.5 km / 25.2 mi
Tixkokob Municipal Palace 40.7 km / 25.3 mi
San Francisco de Asis 42.2 km / 26.2 mi
Cenotes Santa Barbara 45.9 km / 28.5 mi
Iglesia de Dzidzantún 46.2 km / 28.7 mi
Cenotes Cuzama 49.4 km / 30.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 10
  • hotel
  • Car park
  • Check-in hour
  • Check-out hour
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hotel Hacienda Izamal

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONYJSU.BL

    Photos are not available for this room type.

    Hotel Hacienda Izamal

    JUNIOR SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hotel Hacienda Izamal

9.0
Excellent
85 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.2 /10
Neighborhood
10.0 /10
Amenities
8.6 /10
50 reviews shown
6/10
Pleasant
09 Apr 2026
Angelina Del Carmen
No sirvió el aire acondicionado, fuera de eso el lugar es precioso y el personal muy amable
Partner
4/10
Poor
09 Apr 2026
Sara
Parking is easy , the bedrooms are dirty ,furniture are vere old and damage:(
Partner
10/10
Exceptional
03 Mar 2026
Hannes
Clean and crisp room, friendly staff, beautiful and well kept property.
Partner
10/10
Exceptional
20 Feb 2026
Karen
The room was clean and very comfortable. Staff were polite and helpful. The grounds including the pool were immaculate. A great place to call home while in Izamal.
Self
10/10
Exceptional
11 Feb 2026
Hans
Clean, quiet with good location.
Leisure Partner
8/10
Excellent
04 Jan 2025
Maria Alma
Hotel Izamal is a small but family-friendly and clean hotel.
We are a group of six including a 84 year-old and a 5 year-old. We had a great stay.
Friends_and_family Family
10/10
Exceptional
19 Dec 2024
Mairghread
This was an excellent hotel that was pristine! The rooms and beds were very comfortable. The shower pressure and hot water was the best in Mexico! The pool was clean and inviting as are the grounds. It was tranquil and close enough to town for an easy walk or ride to the center. There were even bikes to use. Definitely recommend!
Business_and_leisure Family
10/10
Exceptional
24 Jul 2024
Verified traveler

Nice hotel

Everything O.K.
Partner
10/10
Exceptional
07 Mar 2024
Emily

Beautiful hotel 5*

Fabulous stay in a gorgeous homely hotel. Staff were attentive and the rooms were very comfortable. For the price this is exceptional value!
Friends_and_family Friends
8/10
Excellent
24 Jun 2023
Elizabeth
Personnel were very helpful when asked questions. Everyone was very polite. Pool area very clean. We were able to relax and enjoy to ourselves. We ordered a side order of fríes and they were tasty and warm.
Leisure Partner
10/10
Exceptional
29 Jan 2022
Louise
Facility was quiet and clean. Television cable didn't seem to be working.
Leisure Partner
10/10
Exceptional
02 Dec 2020
Rene

Pleasant Stay in Izamal

We had a short and pleasant stay at Hotel Hacienda Izamal. It's location provides a nice walk to the center of the town and the convent, and one can explore the remains of the ancient Mayan pyramid along the way, as well as a few excellent restaurants.
The hotel itself is clean, nice, and modern, with the manager always available for any necessities.
Overall and wonderful value for the location, service, and accommodations.
Partner
10/10
Exceptional
12 Nov 2020
Marjorie

Great stay at a great price

The front desk staff, Jose, was very attentive and full of information. We had a very spacious room overlooking the good sized pool. We chose one of the larger room but I think that they'd all be well sized and comfortable. Great shower. Coffee available 24hr/day and a nice little restaurant, although we didn't eat there. A short walk to Kinich and into town....a bit longer. Nice quiet street. Perfect for a 2,3 break.
Partner
10/10
Exceptional
17 Dec 2019
Lee

Isla folks

A delightful hotel, quiet and clean. Large room, huge bath!
Friends_and_family Friends
10/10
Exceptional
27 Jul 2026
Fernando Eduardo
Lo mejor
10/10
Exceptional
31 May 2026
Alfonso Huberto
Todo funcione muuuy bien! Felicidades
Partner
10/10
Exceptional
10 May 2026
Diana Karen
Muy bonito
10/10
Exceptional
03 May 2026
Angélica
La habitación y todas las instalaciones muy limpias, el personal muy atento en especial la chica de la recepción gracias a sus recomendaciones de restaurantes comimos muy bien y aún precio razonable. Superaron mis expectativas, mi esposo encantado. Los recomendamos ampliamente.
Partner
6/10
Pleasant
28 Mar 2026
Francisco Javier
Buen hotel para estar conociendo el pueblo.
Partner
6/10
Pleasant
06 Mar 2026
FREDERIC
Hôtel pratique pour loger près du centre mais voisinage très bruyant durant la nuit, fête ?
Partner
10/10
Exceptional
02 Feb 2026
Hiram Manuel
La habitación muy cómoda. El lugar muy lindo y limpio
Friends_and_family Friends
10/10
Exceptional
08 Jan 2026
Ernesto
Muy bueno
8/10
Excellent
24 Dec 2025
Romina
La habitación está muy limpia, tiene todo lo necesario para una estancia cómoda. Es minimalista en el sentido de casi no tener muebles.
Las personas son muy amables.
La única sugerencias es que si te toca lluvia con maletas, toma taxi. Aunque el hotel está a un km del centro, as calles no están hechas para caminar con maletas, sillas de ruedas, carriolas, etc.
Leisure Friends
10/10
Exceptional
10 Dec 2025
Rafael José
Personal muy amable y la habitación y el estacionamiento cubrieron mis expectativas.
Leisure Partner
4/10
Poor
09 Nov 2025
JESUS ALEJANDRO
Falta mucha capacitación en el trato al cliente
10/10
Exceptional
19 Apr 2025
Armando
Bastante tranquilo. Comodas habitaciones y bastante buen servicio de atencion
Leisure Partner
10/10
Exceptional
06 Apr 2025
Guillermo
Todo perfecto …. Volveré algún día
Leisure Partner
10/10
Exceptional
30 Mar 2025
Frederic
Tres belle hotel bien situé personnel agreable
Partner
8/10
Excellent
18 Mar 2025
jorge
Cerca del centro caminando. Por la noche pasamos mucho calor ya que el aire acondicionado comenzó a fallar y no enfriaba bien debieron haber revisado eso antes de entregarnos la habitación tuvimos una cucaracha en el baño
Leisure Partner
10/10
Exceptional
15 Feb 2025
Berenice
El lugar está tranquilo y limpio
Leisure Family
10/10
Exceptional
11 Jan 2025
Roble
Linda
Leisure Partner
10/10
Exceptional
26 Dec 2024
Marco Antonio
Muy limpia la habitación, muy amables todo el personal y muy cerca del centro
Leisure Family
8/10
Excellent
03 Nov 2024
louis
bueno
Partner
8/10
Excellent
29 May 2024
Guillermo
Todo bien
10/10
Exceptional
04 Apr 2024
GLORIA ARCELIA
una propiedad muy linda, los cuartos en primer nivel espaciosos y agradables, muy agradable cuarto de baño, los chicos de atención muy agradables.-
Business_and_leisure Friends
10/10
Exceptional
05 Mar 2024
Santiago
La atencion personal y con educacion, cortesia y buen humor.
Los alimentos igual de primera calidad, frescos y deliciosos.
La propiedad muy limpia.
Leisure Partner
8/10
Excellent
09 May 2023
Antonio
No hay quejas
8/10
Excellent
30 Jan 2023
Damien
Simple et efficace
4/10
Poor
26 Jan 2023
Leonardo

Hotel bonito, mala administración

No respetaron mi reservación, aunque si aparecía en la computadora, pero me informaron que hoteles.com sobrevenido la habitación y que fuera a buscar otro hotel, les mostré mi inconformidad y finalmente me hicieron el favor de darme una habitación aunque de menor categoría y sin refrigerador, requisito para hospedarme en este hotel, ya que soy diabético y lo necesito para guardar mi insulina, finalmente
Partner
10/10
Exceptional
09 Jan 2023
Carlos Emiliano
El hotel esta muy bonito, conforme a lo señalado en las fotos. Tiene estacionamiento , las habitaciones son sencillas, pero limpias, con baño amplio así como un cuarto muy amplio, todo con vista a la alberca y al jardín. La alberca está bien para el calor que hace. Así que lo recomiendo ampliamente. Eso si, está como a 10 minutos caminando del centro, pero esta fácil llegar e Izamala es muy seguro. por supuesto que volveré a ese maravilloso hotel.
Partner
10/10
Exceptional
09 Dec 2022
Marc

bel hôtel au calme

Très joli hôtel, très bien entretenu avec une piscine et un joli jardin. Calme. Très agréable. Tout le confort dans la chambre. Accueil très sympathique. A 10 mn à pied du centre. Bon petit déjeuner servi par personnel à notre écoute. Je le recommande fortement.
Partner
2/10
Poor
18 Apr 2022
Melissa
de manera sorpresiva me cancelaron y ademas justificaron que la plataforma expedia canceló la reservación
Leisure Friends
10/10
Exceptional
26 Feb 2022
Mariela Berenice
Me gustó mucho el área de la alberca, el lugar esta muy bonito. No me agrado que hasta a las afueras del centro
Leisure Partner
8/10
Excellent
09 Feb 2022
Martha

Buena opción para hospedarse

En general el hotel esta lindo, bien ubicado y las habitaciones limpias, el personal es amable pero deben de capacitarlos mas
Friends_and_family Family
10/10
Exceptional
09 Feb 2022
Martha

Una buena opcion para hospedarse

En general tuvimos una grata experiencia, el personal es muy amable y las instalaciones son limpias
Friends_and_family Family
8/10
Excellent
03 Nov 2021
Laurent
Hôtel au calme et à 10 min à pieds du centre. Propre et au delà de nos attentes compte tenu du prix de la nuit
Partner
10/10
Exceptional
21 Oct 2021
Juan O
Muy buen lugar
Partner
10/10
Exceptional
21 Jun 2021
Verified traveler
esta dentro de la ciudad, pero no hay ruido de trafico, tiene una piscina muy limpia
Leisure Partner
10/10
Exceptional
30 Apr 2021
Marisol

Excelente hotel cómodo

Increíble hotel. Pocas habitaciones. La alberca muy linda y cómoda para refrescarse en el calor. Los desayunos son abundantes y ricos. Son muy amables en la estancia. Pude rellenar mi botella de agua y no tener que comprar plásticos que no me gusta usar. Muy cómoda y agradable. Descansé muy bien.
Self
10/10
Exceptional
24 Feb 2021
MA F
Fue muy buena, todo limpio y en buen estado
Friends_and_family Family

Location & surroundings

Hotel Hacienda Izamal
284 Calle 38 Centro, Izamal, Mexico

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