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Hermes Palace Hotel

Banda Aceh · Indonesia

Jl. Panglima Nyak MakamView location

7.8/10Very good31 Reviews
Cleanliness7.8/107.8
Service7.8/107.8
Comfort7.6/107.6
Condition7.2/107.2
Neighborhood7.0/107.0
Amenities9.4/109.4
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hermes Palace Hotel

Indulge in a rejuvenating experience at the on-site spa, offering massages, body treatments, and facials. Maintain your fitness routine at the fitness center or enjoy a refreshing dip in the outdoor pool. Bicycle rentals are also available for exploring the area.

This spa hotel provides complimentary Wi-Fi, concierge services, and a hair salon. Savor international cuisine at HERMES restaurant and bar/lounge, or take advantage of the 24-hour room service. Business amenities include a business center, express check-in, and express check-out. Free valet parking is available on-site.

The 163 air-conditioned guest rooms offer minibars, flat-screen televisions with cable programming, and complimentary Wi-Fi. Bathrooms include showers, complimentary toiletries, and slippers. Safes and desks are also provided, and housekeeping is offered daily.

Hermes Palace Hotel Banda Aceh is conveniently located in Banda Aceh, a short drive from Pasar Ikan and Masjid Raya Baiturrahman. It's also within easy reach of the Aceh Tsunami Museum and the Museum Aceh.

Read more about this hotelShow less

With a stay at Hermes Palace Hotel Banda Aceh in Banda Aceh, you'll be within a 5-minute drive of Masjid Raya Baiturrahman and Aceh Tsunami Museum. This spa hotel is 3 mi (4.8 km) from Museum Aceh and 3 mi (4.9 km) from Museum Negeri Banda Aceh.

Make yourself at home in one of the 163 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and slippers. Conveniences include phones, as well as safes and desks.

Featured amenities include a business center, express check-in, and express check-out. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
  • Minimal age
    18
  • Optional fees
    • Crib (infant bed) fee: IDR 400000.0 per night
    • Rollaway bed fee: IDR 425000.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Indonesian

Nearby attractions

Masjid Raya Baiturrahman 3.8 km / 2.3 mi
Aceh Tsunami Museum 3.9 km / 2.4 mi
Museum Aceh 3.9 km / 2.4 mi
Rumah Aceh 3.9 km / 2.4 mi
Museum Negeri Banda Aceh 3.9 km / 2.4 mi
Taman Sari Park 4.2 km / 2.6 mi
Taman Putroe Phang 4.5 km / 2.8 mi
Harapan Bangsa Stadium 7.4 km / 4.6 mi
Pantai Lhoknga 19.3 km / 12 mi
Pantai Lampuuk 21 km / 13.1 mi
Ujong Kareung Beach 48.7 km / 30.3 mi
Samur Tiga Beach 50 km / 31 mi
Pasie Blang 51.7 km / 32.1 mi
Teluk Jantang 51.7 km / 32.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 163
  • hotel
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport ShuttleExtra charge
  • Room service
  • Laundry service
Show 33 more facilities & services
  • Bicycle hire service
  • Babysitting service
  • Bellboy service
  • Smoke detector
  • Hotel safeExtra charge
  • Lift access
  • Garden
  • Terrace
  • Concierge
  • NewspapersExtra charge
  • Luggage roomExtra charge
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • Poolside snack barExtra charge
  • Banquet hall
  • Business centre
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Children’s swimming area
  • NightclubExtra charge
  • SaunaExtra charge
  • MassageExtra charge
  • Spa treatments
  • Hairdressing salon
  • Spa centreExtra charge
  • Snacks
  • Non-smoking establishment
  • Fitness
  • Billiards
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE EXECUTIVESUITE • EXECUTIVESUI.EJ

    Photos are not available for this room type.

    Hermes Palace Hotel

    SUITE EXECUTIVE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    EXECUTIVE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.EJ

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Hermes Palace Hotel

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Hermes Palace Hotel

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE QUEEN BEDDOUBLE • DELUXE QUEEN BEDDBL.DX-QN

    Photos are not available for this room type.

    Hermes Palace Hotel

    DOUBLE DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN GRAND DELUXETWIN • GRAND DELUXETWN.DX-GD

    Photos are not available for this room type.

    Hermes Palace Hotel

    TWIN GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room BUSINESSRoom • BUSINESSROO.BS

    Photos are not available for this room type.

    Hermes Palace Hotel

    Room BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE DELUXEDOUBLE SINGLE USE • DELUXEDUS.DX

    Photos are not available for this room type.

    Hermes Palace Hotel

    DOUBLE SINGLE USE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GRAND DELUXERoom • GRAND DELUXEROO.DX-GD

    Photos are not available for this room type.

    Hermes Palace Hotel

    Room GRAND DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GRAND DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX-GD

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin BUSINESSDouble or Twin • BUSINESSDBT.BS

    Photos are not available for this room type.

    Hermes Palace Hotel

    Double or Twin BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Hermes Palace Hotel

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE BUSINESSSINGLE • BUSINESSSGL.BS

    Photos are not available for this room type.

    Hermes Palace Hotel

    SINGLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH DOUBLE BEDJUNIOR SUITE • WITH DOUBLE BEDJSU.DB

    Photos are not available for this room type.

    Hermes Palace Hotel

    JUNIOR SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST

    Photos are not available for this room type.

    Hermes Palace Hotel

    JUNIOR SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE DELUXESINGLE • DELUXESGL.DX

    Photos are not available for this room type.

    Hermes Palace Hotel

    SINGLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX-7

    Photos are not available for this room type.

    Hermes Palace Hotel

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX-7

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    Hermes Palace Hotel

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE BUSINESSDOUBLE • BUSINESSDBL.BS

    Photos are not available for this room type.

    Hermes Palace Hotel

    DOUBLE BUSINESS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    BUSINESS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE PROMOJUNIOR SUITE • PROMOJSU.PR

    Photos are not available for this room type.

    Hermes Palace Hotel

    JUNIOR SUITE PROMO

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    PROMO

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.PR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hermes Palace Hotel

7.8
Very good
31 Reviews
Cleanliness
7.8 /10
Service
7.8 /10
Comfort
7.6 /10
Condition
7.2 /10
Neighborhood
7.0 /10
Amenities
9.4 /10
20 reviews shown
10/10
Exceptional
05 Oct 2025
Mila
All good
10/10
Exceptional
27 Aug 2025
Mohammed
Great place to stay and great service personnel
Leisure
6/10
Pleasant
29 Dec 2021
Verified traveler

Busy Old Hotel

old hotel with smelly and too crowded
alot of event happen in this hotel
Friends_and_family Family
8/10
Excellent
29 Jun 2021
Muhammad
Hotel was good, even it's old hotel but good maintained. Parking space is small, so it's a little drawback
Partner
10/10
Exceptional
13 Sep 2019
Verified traveler
We like the soft n firm bed n pillows, very restful
Business Partner
6/10
Pleasant
11 Sep 2019
Dene

The fun police have been to visit

Still the best hotel in Banda Aceh but unfortunately a few changes have taken place since my last visit. The spa has been closed down and it is no longer possible to get a beer by the pool - or anywhere else for that matter! As for the pool, if you want to swim you'll need to do so fully covered.
Partner
4/10
Poor
18 Aug 2019
Pierre

Wouldn't come bacj

Very few staff speaking English (or French). Bad WiFi. Slow service, lack of knowledge of menus in restaurants. Strict implementation of sharia law even within the hotel
Friends_and_family Family
10/10
Exceptional
17 Nov 2018
KEON
Facilities are Clean and Nice.
Good wi-fi service and food
Easy to find. Mart is near
10/10
Exceptional
05 Mar 2018
Mikko

Best hotel with cold beer

best hotel in Banda Aceh. You can also get a cold Bintang! Breakfast is fantastic too.
6/10
Pleasant
02 Mar 2018
Salman

Currently one of the better hotels in Banda Aceh

Recently I stayed for the second time at this hotel on my business trips to Banda Aceh. I am told that this was one of the better, if not currently the best hotel in Banda Aceh. It is busy most of the time with events and functions. The staff are friendly and eager to please the guests. There is a good opportunity to improve the management and train the staff, and bring this hotel up to 5 star standards. Overall it was a good stay.
10/10
Exceptional
12 Jan 2018
Verified traveler

โรงแรมดี

โรงแรมดี ตั้งอยู่ห่างจากกลางเมืองประมาณ 5 นาที ห้องสะอาด มีผลไม้ให้ฟรี พนักงานเป็นมิตร มีสระว่ายน้ำสะอาด สำหรับเด็กและผู้ใหญ่ อาหารเช้าบุปเฟ่ต์อร่อย หลากหลายเมนู ตอนค่ำสามารถเดินไปกินมื้อค่ำจากร้านอาหารนอกโรงแรมได้
4/10
Poor
10 Jan 2018
Robert (MRT)

Toilet not working well

No hot water
Water not flowing away- bad flooding
Air cond not cold
No hand towels

Wasn’t that bad the last time we stayed
10/10
Exceptional
26 Dec 2017
Verified traveler

Perfect luxury hotel

We stayed 8 nights at this hotel. Staff excellent, service excellent, cleanliness excellent, bed super comfy, good wifi, restaurant food and breakfast very tasty and wide selection of Indonesian and wide selection of Western food. Room service/restaurant food very overpriced for what it is - better to go to try the other local restaurants around Aceh - tastes more authentic and price is half. Swimming pool great for children very shallow water. Large pool area attached for adults.
6/10
Pleasant
20 Dec 2017
Duma Evi

The first time stay at Hermes

At night a lot of voice make me cant sleep very well.
6/10
Pleasant
11 Dec 2017
johan

Accommodation not according to booking

No interconnecting room .mini fridge not working room amenities not up to expection.
Hotel not praticing good PR for guest.
6/10
Pleasant
20 Nov 2017
Verified traveler

average hotel, wifi connection not good

far enough from city center, culinary area and souvenir, the position is in the suburb of Banda Aceh
6/10
Pleasant
30 Aug 2017
E

The Herpes Palace

This is the least worst option in Banda Aceh. The restaurant is fine while the room is somewhat clean.
8/10
Excellent
04 Jul 2017
Mr K

SUPPOSED TO BE BEST HOTEL IN ACEH ALONG WITH PADO

Generally good little bit run down , very friendly staff although not many speak good english . Expensive by Aceh standards $4.50 for a coke when across road a whole meal is $2.50 Internet is poor so dont expect to do business here you can just get FB to work , but overall standard was good , very substantial buffet breakfast included and big pool , also some Fox tv , they tried hard and overall we were happy
10/10
Exceptional
08 Apr 2017
niezam, my

Excellent!!! Nice place to stay!!! Nice breakfast!

Stay for 4 days 5 night. Large room. Free + unlimited data + devices of internet. Very nice hotel staff. Children enjoyed with the pool. Live music on night. Great food. You can eat hotel food at restaurant price. What else uh?? So many good thing here lah!!!
8/10
Excellent
13 Sep 2016
Herwandi

Clean rm,clean toilet and pleasantiful Acehnes stf

Good stay, quality food and reasonable price but slightly on the upside.
Catering staffs we excellent and cordial.
Menu is wonderful
One drawback is the wifi in room is wanting.
Family

Location & surroundings

Hermes Palace Hotel
Jl. Panglima Nyak Makam, Sumatera, Indonesia

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Hermes Palace Hotel

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