Name: Hyatt Regency Yogyakarta
Address: Jl. Palagan Tentara Pelajar, S/N, Java, 55581, ID

10/10

Exceptional

16 Jun 2026

Endang

I booked this stay for my parents and they had a wonderful times. My dad is in wheelchair and my sister forgot to tell the front desk during check in, but was able to get different room with shower access instead of bathtub. That was wonderful that they were able to do that. Overall the staff are always friendly and the hotel is always clean. I would definitely recommend staying here.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Bo

Very nice hotel with splendid garden view and great breakfast.I will come to stay at this hotel again. Thanks to Amanda to give me a lot of help. Thanks to Chef for the Tomahawk special which is at the incredible level. I can say this western style restaurant can be ranked the highest level in such an eastern country.

Family

10/10

Exceptional

05 Jun 2026

Mandy

Great property and staff. Highly recommend.

Self

10/10

Exceptional

28 May 2026

Uma Tyasning Paramita

Love staying at the Hyatt. The staff are friendly. The room is clean. Family friendly and breakfast is so good. They have variety of food. Traditional Indonesian breakfast and Western food as well. The location is amazing. Away from the busy city. Definitely recommended.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Laura

it is 5 start service

Family_with_children

10/10

Exceptional

15 May 2026

Yogaswara

From arrival to departure the staff at Hyatt regency are all very attentive and helpful. Clean and fun property tucked away in Yogyakarta

Family

2/10

Poor

02 Mar 2026

Tristram

Poor. I don’t usually write reviews, I booked this hotel as I have stayed in Hyatt’s around the world, this is by far the worst. Staff poorly trained, trying to order room service on the phone was impossible as they didn’t understand. The pool was dirty. Staff more concerned with the Ramadan buffet guests who are not staying at the hotel rather than their actual guests. Alcohol is also an issue here, we asked for a bottle of wine to take to our room and we were present with it in a black bag like it was contraband!! Serve alcohol or don’t, but don’t make western guests feel guilty for ordering something on the menu. Finally the rooms are poor, clearly not upgraded since the 80’s, there is however a refurbishment program underway which is long overdue.

10/10

Exceptional

01 Mar 2026

Ricardo

The rooms were excellent / clean.
Staff very courteaus
Hotel is beautifull

Friends

10/10

Exceptional

11 Jan 2026

Uma Tyasning Paramita

Hyatt was kind enough to upgrade my parents room. My dad is in wheelchair and so they were able to give him bigger room. The service is always excellent. Their breakfast buffet is good. They have variety of food and some vegetarian options as well. They have both western breakfast and Indonesian breakfast. The hotel has beautiful view and it’s a bit away from the main city. So you feel like you’re far away from the business of the city.

Friends_and_family Family

10/10

Exceptional

19 Nov 2025

Susanti

Quite love the staff very friendly.

Leisure Family_with_children

10/10

Exceptional

10 Nov 2025

Ya

We had a very relaxing stay inn the tranquil hotel and surrounding grounds. Room was good, bed a bit lumpy and some signs of aging but oveeall very nice. The hotel is very pretty and well kept. Staff are extremely friendly and welcoming and were the highlight of the stay. Javanese massage was very good.

Partner

10/10

Exceptional

02 Nov 2025

Susanti

Great staff and excellent breakfast

Leisure Family

10/10

Exceptional

07 Oct 2025

Ian

We visited here for 6 day on a Month Long Trip and this was our favourite place in Bali/Indonesia. I would give the staff here 6 stars because 5 stars isn’t enough. Calvin, Riva, Peni, Kevin, Roy, Mel, and Nunda just to name a few of the great staff here wo take the time to get to know you. They go above and beyond to make you feel welcome. The grounds and pool are amazing, golf was great, and the food was always fantastic.

Leisure Partner

10/10

Exceptional

07 Oct 2025

gypsy

Gorgeous oasis in a busy city.

Leisure Partner

10/10

Exceptional

21 Sep 2025

Bradford

This property is exceptional. The well-maintained grounds are peaceful and quiet. The staff are super polite and attentive. The breakfast buffet is wonderful with any kind of Indonesian and western food you can think of available. Service is impeccable. The main shopping centre and other attractions are a short cab ride away. We highly recommend this hotel.

Leisure Partner

10/10

Exceptional

25 Jul 2025

Yuricia

Our stay has been fantastic, we couldn’t have expected any better! The breakfast buffet was excellent, the amenities & area were spacious and clean, but the hospitality of every staff was beyond! Would definitely come back when we have the chance :)

Leisure Family

10/10

Exceptional

26 Apr 2025

Gerry

The staff are very professional and very friendly. Specially Nanda from the restaurant. He always recommended us good wine or cocktails to go with our dinner

8/10

Excellent

25 Jan 2025

Poh Choo

Great hospitality and stay. Staff helpful and service cheerful. Beautiful and eell maintained garden for us to stroll with walking/running track. Will return

Partner

10/10

Exceptional

05 Oct 2024

Alaa

Extraordinaire experience. Extremely nice staff and excellent cuisine. The breakfast buffet was exquisite.

Leisure Friends

10/10

Exceptional

10 Sep 2024

Andrzej

Zieleń
Dużo przestrzeni
Personel Melissa

Leisure Family

10/10

Exceptional

20 Jun 2024

Tsering

Service was excellent! Beautiful garden & landscaping

Partner

10/10

Exceptional

16 Jun 2024

Wang

Regrets to say at this hotel for 1 night. There are so much things I can do.

The staff here are super friendly, from check in process until I check out.

Breakfast option is amazing club room afternoon tea only serve cookie & tea.

Leisure Self

10/10

Exceptional

08 Mar 2024

Verified traveler

This hotel was more than we expected! Stunning grounds. Delicious restaurants. Plenty of activities. And a pool complex! Complete with water slide!
Don’t miss the beautiful opportunity to take a photo in the front lobby of the volcano in the background!
So many great photo ops right at this hotel!

Partner

10/10

Exceptional

22 Dec 2023

DIANA

Beautiful resort property, however, rooms requires an uplift.

Leisure Family

10/10

Exceptional

02 Oct 2023

Diana

Great hotel, it is a little dated but still an awesome place to stay in Yogyakarta. Great facilities; gyms, pools, awesome staff, services, and a delightful restaurant. They currently doing the renovation and we looking forward to seeing the new completion when we come back next year. Totally recommend it.

Leisure Partner

10/10

Exceptional

22 Aug 2023

Bumbee

Great!

Leisure Family

10/10

Exceptional

15 Aug 2023

Sajjad

An excellent environment within the crowded city. The staff is attentive, takes immediate action, very polite and helpful.

Leisure Self

10/10

Exceptional

28 Jul 2023

Yasser Abqari Bin Abdul Nassir

Clean facilities, helpful staff. Breakfast was extensive. Check in was a bit slow but otherwise zero complaints from me. Hotel was undergoing some renovations but it barely affected me.

Leisure Friends

10/10

Exceptional

22 May 2023

Martin

Oasis in Yogyakarta

Relaxing location amid the hustle and bustle of Yogyakarta. Hotel grounds and pool complex are really nice. Breakfast selection and quality are really good. All staff we interacted with were super polite, friendly and helpful.

Partner

8/10

Excellent

28 Jan 2023

Kimberly

Great employees working at a tired hotel.

The staff were incredible and very helpful. They fulfilled every request you had. If my review was entirely about the employees at the hotel, it would be a five star rating.

The hotel itself is a bit tired. For the level of accommodations, you would expect the bathroom to be modern. The antiquated tub, showerhead, lack of hot water and overall cleanliness were definite detractions. At one point in time we found a blood stain on our blanket which was disturbing.

I felt bad for the hotel staff because the guests and their respective children were running wild. The guests disregarded rules, including children swimming in the adults only pool, aggressively chasing birds throughout the outdoor tables and behind kitchen work stations, etc. However, the staff were unable to do anything to resolve this problem presumably due to professional deference to these unruly guests. It was disheartening to see the employees standing by without being empowered to correct these behaviors.

We had four spa treatments. The massages were great, the manicures and pedicures were severely lacking, and the ambience of the spa was pretty nonexistent. While in the treatment, you could hear noise from the nearby restaurant, loud voices, and there was no music or white noise to overcome these auditory distractions.

Lastly, you should prepare yourself for the fact that there are many mosques nearby, thus you will hear the call to prayer early in the morning.

Beautiful grounds & good food!

Partner

10/10

Exceptional

31 Oct 2022

Sang

everything is so good. but Wi-fi is so weak in the room.

Partner

10/10

Exceptional

28 Oct 2022

Angela

Beautifully landscaped & decorated
A beautiful setting in all aspects

Leisure Friends

10/10

Exceptional

06 Oct 2022

Walter

The hotel is so nice. Staff are friendly. Good food.

Leisure Family

10/10

Exceptional

12 Sep 2022

Irna

This is not the first time for us to stay at Hyatt regency Yogyakarta. We’ve missed it already. Highly recommended!

Leisure Family

8/10

Excellent

04 Sep 2022

Nina

Super delicious food,great value for money

I had a lovely stay at the Hyatt Regency Yogyakarta. The staff is very nice and the food was super delicious. The rooms are old fashioned compared to their Hyatts, but very clean and in good shape. The pick up/drop off from/to the airport has some room for improvement, but worked out in the end.
The hotel also offers nice activities like cooking classes and golf trial lessons, but unfortunately for a minimum of two. So not ideal for solo travelers. I would suggest a list at the reception as there might be more persons interested that could then pair up with somebody, instead of saying immediately there must be two. I enjoyed it anyhow and I can imagine it is a nice destination for golfers

Self

10/10

Exceptional

01 Aug 2022

Arturo

Un lugar muy bonito, solo estuvimos dos noches y la mayor parte del tiempo estuvimos de turistas entonces no disfrutamos tanto el hotel como nos hubiera gustado.

Leisure Partner

2/10

Poor

19 Jun 2021

Ricardo

Bad experience

The hotel is old, very old and the room was pretty small. The worst was the breakfast, all the food displayed in the middle of the garden with no protection from the bugs and all the people there.
After one night we decided to move to another hotel no matter our reservation didn’t allow us to get a reimbursement.

Partner

10/10

Exceptional

27 Apr 2021

Paul

4 Days in Jogja

Great place to stay. Would highly recommend.

It is about 20 minutes from centre of city & about 30 - 1 hr way from the other main attractions. Need a car or Taxi service to get around.

Partner

10/10

Exceptional

10 Feb 2021

ardiyanto agung

comfort.. nice.. amazing..

It was an amazing stay.. hotel was very good, staffs was nice.. what a great hospitality.. breakfast menu less variation, but still delicious..

Business Friends

10/10

Exceptional

29 Jul 2020

Dwijani

Ntap

Good

Self

8/10

Excellent

07 Mar 2020

Verified traveler

Very convenient to visit Borobudur and Prambanan sites.

Partner

6/10

Pleasant

25 Jan 2020

Verified traveler

Beautiful buildings and grounds. Old room in need of renovation/modernization, especially the bathroom. Stains on upholstery. Footstep noise from overhead. Annoyingly-slow check-in, where you are asked to take a seat in the lobby while someone takes your passports and comes and goes several times with forms and eventually room keys. We'd prefer to do it in a couple of minutes standing at the front desk like everywhere else. Breakfast was fine, nothing special, busy and loud (more children here than normally seen at 5-star hotels). The spa facilities were not entirely clean, and need renovation as well. The location is outside the center, with slow traffic. We were glad we booked just one night to check it out first. We chose to go elsewhere the next day.

10/10

Exceptional

05 Jan 2020

Verified traveler

Beautiful, peaceful, scenic, romantic, hospitable, divinity.

Leisure Family

8/10

Excellent

03 Jan 2020

Thomas Johannes

Great family stay over X-Mas

Great stay at the Hyatt Yogyakarta for family holidays over X-mas. Helpful and friendly staff at an excellent location. Great breakfast. However, in some areas an upgrade is required. Example: coffee machines used during breakfast are not the standard you expect from the Hyatt (staff also called them old).

Friends_and_family Family

8/10

Excellent

30 Dec 2019

Renske

Lovely pool and garden area. Not much around the hotel itself. Shower ran out of water. Staff was very helpful and friendly. Food looked good but very limited choice for vegans.

Business

8/10

Excellent

17 Nov 2019

Verified traveler

Wonderful Service!!!

The service and views were amazing!! I enjoyed seeing the smiling faces and the people who were ready to help in any situation.
The tennis courts were run down, the shower head was like rusty, and the sink in the bathroom should have been cleaned just a bit better around the rim. But like I said above, the service at the hotel and the restaurant were amazing!! I can see myself coming back!

Friends_and_family Friends

10/10

Exceptional

11 Nov 2019

Verified traveler

The surroundings within the hotel is amazing. The poolside is a treat! The rooms however is a little old school. The AC could have been better and so could the bed. However, the staff there was AMAZING! Such wonderful hospitality! From the time you get out of the car to walk to the lobby, they make you feel so welcome. I would highly recommend this hotel and I would definitely be back.

Friends_and_family Family

10/10

Exceptional

08 Nov 2019

Verified traveler

One of the best hotel here. Clean, and beautifully decorated. Staff was very friendly. Would definitely recommend this hotel. I’ve had an enjoyable stay.

Leisure Self

10/10

Exceptional

18 Sep 2019

Manish

Awesome

Awesome stay. Excellent staff and service. Great rooms and amenities in room. Good value for money. Breakfast and in room dining is also good. I recommend this hotel to everyone.

10/10

Exceptional

09 Sep 2019

Verified traveler

Impeccable and quick service. Rooms and facilities are rather old, but still comfortable and clean. Would recommend to friends if they are visiting JOG and have a higher budget.

Family

10/10

Exceptional

28 Aug 2019

Verified traveler

The rooms in the property need a remodeling. Some fixtures were also broken in my room.

Leisure Self

8/10

Excellent

19 Aug 2019

RoamingRabbit

The friendliness, helpfulness, and determination of the staff are qualities unmatched in Southeast Asia. We would choose this hotel time and time again based on the employees alone.

Z and his wife A made our mornings at breakfast memorable and so special. Z went out of his way to prepare gluten-free pancakes, muffins, and noodle dishes for me. They were absolutely perfect and again, this speaks of the excellent service provided by the staff of the hotel. We are so grateful!

Everything else about the property leaves much to be desired. The location is far from restaurants, coffee shops, and walkable areas. Smoking is permitted everywhere on the property--sure there is a smoking designation but even on our floor, the room was equipped with an ashtray and ashtrays near the elevators as well. The gardens are decent compared to Bali, the food is nothing special, and the property is truly dated--probably the most dated hotel we've ever lodged with.

Leisure Family

10/10

Exceptional

10 Aug 2019

Verified traveler

Excellent staff . Great welcome. Nice service . Good food . Nice company. Beautiful environment.

Leisure Self

10/10

Exceptional

15 Jul 2019

BG

Great facilities, beautiful garden, excellent breakfast.

Leisure Family

10/10

Exceptional

21 May 2019

Bai

great facilities, friendly staffs, good reception services, offered to packed breakfast for early check out and early morning tour to borobudur sunrise

Leisure Partner

8/10

Excellent

05 May 2019

Patricia

Wonderful experience

The furnishing is abit outdated but the service there is excellent. Had beer at the lounge with nice live band music & not so bad spa service. There’s a huge swimming pool there too but didn’t bring swimwear. I like the view most as it’s facing Mount Merapi & a nice golf course too

Friends

8/10

Excellent

07 Apr 2019

Anthony

The soft wear looking very tired n drab.
The room was too small to accommodate an extra bed..however the staff were amazing n made up for the tired overall condition of the hotel.The food was good though

Family

10/10

Exceptional

12 Mar 2019

Verified traveler

This was hands down one of the nicest properties i've ever stayed at. The staff was amazing. So helpful and so nice. They epitome of luxury and service. I would recommend this hotel to anyone. As a lover of travel and an lifelong employee of the service industry, this hotel is doing is right.

Leisure Self

8/10

Excellent

22 Feb 2019

Verified traveler

Cosy place despite of the giant structures, trying to adapt to the setting of ancient Borubudur. Friendly and efficient staff, clean and inviting

Leisure Family

10/10

Exceptional

11 Feb 2019

Bharat

Activity trip

Water slide, Golf course, Ramayana play with dinner, fishing, horse cart riding make it an activity filled trip with children. Early morning before 7 if you are lucky you can also see Mount Merapi. The restaurant service is fantastic and they take care of you if you have food restrictions.

Family

10/10

Exceptional

10 Feb 2019

Verified traveler

Beautiful property nice pools golf course unique design

Leisure

10/10

Exceptional

06 Feb 2019

Verified traveler

Good location away from city area. Nice view of mountains.

8/10

Excellent

08 Jan 2019

Verified traveler

Check-in was a little slow.. We arrived at 2.30pm, Waited till 3.15pm to go to our room, and our bags were not up when we had to leave at 3.30pm for temple visit. Other than that, no other issues. Wonderful spread for breakfast buffet, good service from staff. Thank you!

Partner

6/10

Pleasant

07 Jan 2019

Frank

Disappointments:

* We arrive very early after a 12 hr drive from Jakarta and no early check in available, later on we see many rooms vacant
* No offer to look after our bags until we check in, so we have to carry our luggage around town, really not helpful
* When we arrived later at check in time staff greeting us at foyer can’t speak English as they can’t understand what I’m saying
* After getting the key we have to show ourselves to our room, the lady gives us the key then she immediately looks down at computer and doesn’t even tell us where the lifts are we have to ask her. Not felt welcome at all
* When we get to the room there is no bath mat in the room - when I call room service they say they will send one up immediately it never arrived. Can you believe it?
* Basin in the bathroom become blocked have to call room service to unblock it, takes forever for them to come and unblock it so we can’t wash our hands after using the toilet.
* I ordered a hamburger 1 night it was so overcooked black both sides
* Room service orders often don't come within the advertised time of 20 mins on the menu. I think they should be free if they are late
* I ordered a beer while sitting at the pool it never came
* Pool bar closes early
* I ordered an iron to iron my shirt and it took honestly like 40 mins for it to come to our room.
* As soon as you check out you are bumped off the WiFi no offer to give you a guest pass until you leave.

Bottom line: Very slow service

10/10

Exceptional

30 Dec 2018

Nikto

Very nice place for breakfast and dinner, nice pool and night bar, atmosphere very well. All personnel kind, smilling and helpful for everything. Transport to Borobundur - sunset ticket - with comfortable car managed by hotel.

10/10

Exceptional

19 Dec 2018

Verified traveler

The food and the spa treatments were very good. Didn't include much selection in the mini bar

Business_and_leisure Friends

10/10

Exceptional

21 Nov 2018

Tan

Staff very professional from check in to check out. Very happy with the services provided. Love the huge swimming pool and the free bike ride around the hotel.

10/10

Exceptional

18 Nov 2018

Iylia

Nice hotel, very calm and secluded. Really enjoy the scenery and overall hotel looks

8/10

Excellent

04 Nov 2018

Verified traveler

Definitely a good place to stay
Old fashioned hotel but very nice staff and good pool

10/10

Exceptional

04 Nov 2018

Albin

It was so fantastic the pool was amazing and overall it was great, but we bookt a room for 3 and get doble.Than we payd again for extra bed for aur son.

Family

10/10

Exceptional

17 Sep 2018

glenn

Nice Hotel with golf course

The hotel is like a resort in the mountain, with trees like forest and 9 holes golf course

10/10

Exceptional

14 Sep 2018

Verified traveler

Best hotel in Jogja

Kind and generous staff, outstanding property with wonderful facilities

Partner

10/10

Exceptional

31 Aug 2018

Elisabetta

Amazing place

We stayed1 night& day and enjoyed the wonderful pool, food, spa and overall comfort

Family

10/10

Exceptional

04 Aug 2018

Verified traveler

Very kind staffs and good meal. Happy to stay here

10/10

Exceptional

03 Jul 2018

Victor

Loved this hotel.

Hotel is amazing . Pool área...amazing. Staff couldn’t have been any nicer.

Family

8/10

Excellent

30 May 2018

MAHESH

Good Holiday Destination with Excellent Hotel Services

Partner

10/10

Exceptional

22 May 2018

Grace

Unforgettable trip.

The hotel is very nice overall, the scenery, the landscaping, the beautiful pool are so beautiful; the people who work at the hotel were super nice. The buffet for breakfast were excellent, I wished I had a bigger stomach so I could eat all the good food. Our room is very small and outdated. The shower is too narrow and tight for a couple. The bathroom fixtures on the hallway near the batik store needs to be fixed, please look into it.

Partner

10/10

Exceptional

18 May 2018

LAI LING

worth the money

Family

10/10

Exceptional

14 May 2018

Verified traveler

It was a very beautiful hotel and clean, the staff were super nice and accommodating! They helped with our shuttle back to the airport as well!

10/10

Exceptional

07 May 2018

Verified traveler

our favorite hotel

we love the service and facilities

Family

10/10

Exceptional

02 May 2018

Gowrish

Paradise

The biggest strength of this hotel is their staff, they are professional, pleasant, communicates well, efficient and proactive. The check in and check out process was the best I have ever experienced. The second biggest strength is the scenic landscape with a view of Merapi. The Swimming pool was very unique surrounded by trees. The food options was good, rooms were clean and tidy. Some point of improvement can be on upgrading the room facilities like having USB charging ports which are found in newer hotels and better sound isolation in rooms. In short, I will be back to this hotel for my next Jogjakarta visit.

10/10

Exceptional

27 Apr 2018

Muhammad Usman

Relaxing stay

Amazing facility, excellent service, pleasant staff.

10/10

Exceptional

03 Apr 2018

Jerome

Amazing staff

The hotel shows its age a bit but remains overall very pleasant. The garden is beautiful. Our children enjoyed the swimming pool a lot. The quality of service was amazing. The staff was always with a smile, willing to help. Day trips to Borobudur and Prambanan were easy to organize. Highly recommended.

Family

10/10

Exceptional

31 Mar 2018

Verified traveler

Excellent stay. Very relaxing environment.

The staff is extremely friendly. They always try to make your stay comfortable. The breakfast was very good and had a variety of foods. I played golf and the course is very nice even though it is only a par 30. I also played at Merapi Golf which was an easy taxi ride from the hotel.
This hotel is a very relaxing place to stay with nice peaceful surroundings.

8/10

Excellent

19 Mar 2018

Kee Huat

MEMORABLE STAY

Overall credit to the Hotel establishment as the service staff; from the doorman; front desk to the room keepers are all very well trained and always have a ready smile. Special mention to 2 outstanding staff, 1 of which is Ms Sri, a service staff in the restaurant as well as Chef Zaenal, who literally went out of their way to ensure that our stay in Hyatt Regency goes beyond our expectations. Each morning, my wife & I literally look forward to our morning breakfast as Sri will make our special cup of Latte & keep checking with us whether we would like anything outside of the extensive breakfast buffet spread. Chef Zaenal went one step further to specially prepare our request of Nasi Kunning Campol or Mee Soto or any other Indonesian food we may wish to try and sample. My wife & I have travelled many places and stayed in numerous hotels & resorts over the past 35 years & we are truly impressed with these staff who paid attention to small details & went out of their way, sincerely to make the guests feel at home.

The Hotel and facilities may be dated and in need of a spruce up renovation but the service quality of staff truly make it a memorable stay indeed!

Keep up the good work especially Sri & Zaenal!

Family

10/10

Exceptional

15 Mar 2018

Rinaldo

Beautiful Resort Experience in Yogyakarta

This is a hotel designed to meet the needs of families with young children, golf enthusiasts and business professionals as well. The overall check-in, breakfast spread, staff support etc. is fantastic and make you comfortable. My seven year old twins loved the activities provided in CampHyatt which was tailored to meet kid's requirements. Although the hotel is old and requires uplift, the overall experience is worth every penny that you spend!

10/10

Exceptional

15 Mar 2018

XY

Very beautiful hotel, they have almost everything.

Very beautiful hotel with almost everything that we need, food was good, price was reasonable.The massage was good too. Nothing much to complain about.

10/10

Exceptional

02 Mar 2018

Alan

Playing golf or viewing the temple?

This hotel will go in my books as a most unexpected surprise. This is truly a first class operation and was a welcome relief after spending 5 days in Bangkok. The entire staff was helpful with every need beginning with an airport pick up. (As an example: we arrived at 22:30 and had scheduled a 03:30 pick up for a sun rise viewing at Borobudur. The desk manager called our driver to verify the car hire booking. We spent two nights at this location and wished that it had been four. I would like to have had a go at the nine hole golf course to see if I could have added my name to the hole-in-one wall of fame. It goes without saying that the beers in Boogey's were ice cold and the outdoor evening dining set the perfect mood for a memorable stay, This location is definitely worth a repeat stay.

10/10

Exceptional

20 Feb 2018

Verified traveler

Good

Partner

4/10

Poor

19 Feb 2018

Verified traveler

Miantenance required

This hotel is past its best. While eating areas are good, the pool needs some TLC. My check in experience was not great: it was CNY and very busy, but they did not cope very well: room not ready, long waits, issues with card payments... I will not stay here again.

10/10

Exceptional

10 Feb 2018

Pam

Home Away From Home

It’s hard to put into words our experience at the Hyatt Regency in Yogyakarta. The hotel and grounds are most beautiful, but the staff is more than beautiful. We feel like we have been accepted as family. It is an honor as well as humbling. As a runner I have been able to jog every morning around the grounds on a 2 km trail. It’s a well maintained trail as well as most beautiful. The pool is salt water which is refreshing, and cooling. Tomorrow morning I will be attending a yoga session which I know will be amazing.

10/10

Exceptional

27 Jan 2018

Verified traveler

Fabulous hotel in Jogja

I am not a 5 Star hotel traveller but think this one deserves it. Spectacular property, it is a huge oasis in Yogjakarta for this American traveller. Rooms were large and well maintained and all of the staff was helpful, kind and smiling. The daily breakfast buffet was worth it, even knowing how inexpensively you can eat outside the hotel. Delicious foods and remarkable staff. Several chatted me up, telling me how they earn good wages working for this Hyatt to support a family. The Executive chef approached me to offer special meals if I choose. Get the Grab App to arrange cheap Uber type rides- concierge staff outside can help you speak to the drivers. All of this for $75 a night! Best high class hotel at a Motel 6 price.

Family

10/10

Exceptional

27 Jan 2018

wally

Nice hotel close to Golf course but far from city

Great staff at check in and restaurant
Great spa staff also
Very polite and professional
The Gym was not as I had expected for such a hotel
Needs an upgrade
I had oredeed hotel car for Airport in the morning I checked out and went to front of hotel and then they called the car to come
Had to wait 5 minutes
I was in a rush, was expecting car to be waiting there for pick up, so thats the only thing that I was disappointed with

10/10

Exceptional

08 Jan 2018

Irianti

Perfect for families

Hotel.com have put incorrect photos for the room type and we were surprised to found out the room we booked was different from what hotel.com publised on the website, the hotel however went above and beyond to resolve the issue. The resort was excellent for families with kids and staffs are amazing

Family

8/10

Excellent

31 Dec 2017

Chandran

A great Vacation destination.

Wonderful service - very good place to stay. (Only wish there is possibilities in the future for a proper Vegetarian Only restaurant here or for that anywhere nearby).

Family

6/10

Pleasant

31 Dec 2017

shinny

Location of the hotel is good and the surrounding is great but interior of the room need to be renovated badly because too old and the bathtub is not in good comdition, need to change with the new one.

Family

10/10

Exceptional

29 Dec 2017

steven

Resort with a heart

this hotel have exceeded our expectations.they do the small little things that makes you feel special.they surprise you with complimentary offerings like fruit platter and unlimited supply of drinking water . housekeeping will do up your room any time of the day as long as you request for it.this is one hotel i have stayed that makes you feel welcome from the moment you step into the hotel.the staff is ever so cheerful and helpful.nothing is ever no.they will try to fulfill your request.my group have had a wonderful stay and fully recommend this resort.

10/10

Exceptional

26 Dec 2017

Anandraj

Spa Jacuzzi needs improvements

Family

10/10

Exceptional

19 Dec 2017

Verified traveler

Fabulous. Penni and the Excutive were outstanding.

Family

10/10

Exceptional

05 Sep 2017

Annemieke

Awesome, Peaceful Environment

I was invited to attend a conference at the Tantrem Hotel but all rooms were booked. When I arrived at the Hyatt in Yogakarta, I was mesmorized by the beauty and lush surroundings. Being greeted by the kind and friendly staff gave a safe and peaceful feeling. I stayed at the Hyatt for 10 days and was very impressed the way I was treated from early morning until late at night by all the staff. I was travelling alone so the staff made special efforts to come and talk to me, ask how my day was etc. Everyone called me by my name which is very comforting.
I particularly enjoyed the complimentary walk thru the ricefield on sunday morning @ 6:00. I met 2 staff members who b4ecame friends, Nor and Fitry. I also met another hotel guest. We all formed a special bond. I also was impressed by the beautiful presentation and quality of the food. The restaurant staff was very efficient, caring and kind. I really enjoyed eating outside by the waterfall and pool. The hotel drivers were also very accomodating and helpful. I really enjoyed my stay!. . .