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Bayview Beach Resort

Indonesia Indonesia , Lombok Timur
Labuhan Pandan, Padak Selatan Padak Guar Sambelia
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8.0 Excellent 1,000 Reviews
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Bayview Beach Resort


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Hotel details

Useful information about Bayview Beach Resort before you book

Nestled by the ocean in Labuhan Pandan, the Bayview Beach Resort East Lombok offers a tranquil escape. A short drive from Big Tree Sambelia and Gili Kondo, this resort boasts two outdoor swimming pools, karaoke, bicycle rentals, and a complimentary cooked-to-order breakfast.

Guests can also enjoy the convenience of complimentary Wi-Fi, concierge services, and a relaxing bar/lounge and poolside bar. Each of the 17 air-conditioned guestrooms provides a private bathroom with a rainfall showerhead, as well as a desk and electric kettle.

Room service is available during limited hours, and the on-site Gezabo Restaurant offers delicious dining options. Airport and cruise ship terminal shuttles are available for a surcharge.


With a stay at Bayview Beach Resort Penang in George Town (Batu Ferringhi), you'll be within a 15-minute drive of Ferringgi Beach and Gurney Drive. This beach hotel is 10.6 mi (17.1 km) from KOMTAR and 0.7 mi (1.1 km) from Batu Feringghi Night Market.

Make yourself at home in one of the 360 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access is available to keep you connected.

Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets. Conveniences include phones, as well as coffee/tea makers and complimentary bottled water.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms.

Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available By ocean Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MYR 100.00 per night
    • A tax is imposed by the city: MYR 3.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 8:00 AM to 7:00 PM.
    • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MYR 52.2 for adults and MYR 31.32 for children
    • Late check-out is available for a fee (subject to availability)
    • Housekeeping is available for an additional fee and varies based on length of stay and unit size
    • Rollaway bed fee: MYR 110.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

Ferringgi Beach 0.8 km / 0.5 mi
Batu Feringghi Night Market 1.1 km / 0.7 mi
Eden Parade Shopping Centre 1.8 km / 1.1 mi
Tropical Spice Garden 1.9 km / 1.2 mi
Moonlight Bay 3.2 km / 2 mi
Teluk Bahang Beach 3.2 km / 2 mi
Penang Cultural Center 3.3 km / 2 mi
Miami Beach 4 km / 2.5 mi
Penang Vintage Toy Museum 4.1 km / 2.5 mi
ESCAPE Adventureplay 4.3 km / 2.7 mi
Entopia by Penang Butterfly Farm 5 km / 3.1 mi
Monkey Beach 4.9 km / 3.1 mi
Batu Ferringhi Beach 5.3 km / 3.3 mi
Penang National Park 5.5 km / 3.4 mi
Pantai Kerachut 5.6 km / 3.5 mi

Facilities

Total number of rooms
Hotel
Wheelchair-accessible
Car park
24-hour reception
Check-in hour
Check-out hour
Wi-fi
Laundry service
Bicycle hire service
Garden
Children’s swimming area
Game room
Spa treatments
Breakfast
Picnic
Minimum check-in age
Billiards
Upon availability

Room options

  • DOUBLE DELUXE GARDEN VIEW DOUBLE • DELUXE GARDEN VIEW DBL.DX-GV
    DOUBLE DELUXE GARDEN VIEW
    No room image available

    DOUBLE • DELUXE GARDEN VIEW

    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    Limited room details from hotel
    Room overview
    Room type DOUBLE
    View / characteristic DELUXE GARDEN VIEW
    Room code DBL.DX-GV
    Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Facilities

    No detailed facility list available for this room.

    DOUBLE DELUXE GARDEN VIEW

    DOUBLE • DELUXE GARDEN VIEW

    DOUBLE DELUXE GARDEN VIEW
    DOUBLE • DELUXE GARDEN VIEW
    Guests: 1–4 • Adults: max. 4 • Children: max. 3

    No detailed facility list available for this room.

    No room photos available.

  • VILLA KING SIZE BED VILLA • KING SIZE BED VIL.KG
    VILLA KING SIZE BED
    No room image available

    VILLA • KING SIZE BED

    Guests: 2–20 • Adults: max. 20 • Children: max. 13

    Limited room details from hotel
    Room overview
    Room type VILLA
    View / characteristic KING SIZE BED
    Room code VIL.KG
    Occupancy Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Facilities

    No detailed facility list available for this room.

    VILLA KING SIZE BED

    VILLA • KING SIZE BED

    VILLA KING SIZE BED
    VILLA • KING SIZE BED
    Guests: 2–20 • Adults: max. 20 • Children: max. 13

    No detailed facility list available for this room.

    No room photos available.

  • SUITE OCEAN VIEW SUITE • OCEAN VIEW SUI.OV
    SUITE OCEAN VIEW
    No room image available

    SUITE • OCEAN VIEW

    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    Limited room details from hotel
    Room overview
    Room type SUITE
    View / characteristic OCEAN VIEW
    Room code SUI.OV
    Occupancy Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Facilities

    No detailed facility list available for this room.

    SUITE OCEAN VIEW

    SUITE • OCEAN VIEW

    SUITE OCEAN VIEW
    SUITE • OCEAN VIEW
    Guests: 1–8 • Adults: max. 8 • Children: max. 5

    No detailed facility list available for this room.

    No room photos available.

Guest reviews

What other guests saying about Bayview Beach Resort

8.0
Excellent
1,000 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
8.2 /10
Condition
7.6 /10
Location
8.0 /10
Neighborhood
8.0 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
29 Apr 2026
Colin
The room was spacious and clean with a lovely shower and separate toilet and bath. the room was serviced each day and bottled water and towels provided. Tea and coffee making facilities supplied. The breakfast Buffet was well presented with a nice variety of food. The staff were very courteous and attentive. The pool staff were excellent along with the food service poolside staff. We have been holidaying many times at the Bayview Beach Resort and never been disappointed with our choice of venue. congratulations to all the lovely staff who made our holiday such a lovely experience.
Friends_and_family Family
8/10
Excellent
09 Mar 2026
Peter
Staff great, I understand is be closed for 3 years for a refit
Self
8/10
Excellent
08 Feb 2026
Richard
For the money the hotel was spot on, rooms are a tad dated but they are all clean and tidied up daily. The staff are all very friendly and the garden/pool area is nice. Couldn’t ask for more.
Partner
8/10
Excellent
25 Jan 2026
amin
Staff was excellent
Leisure Friends
8/10
Excellent
13 Jan 2026
Jason John
The hotel was very nice, check in was easy, the staff were very nice, easy to understand and helpful. The restaurant was nicely presented, the pool was amazing as was the ample sunbathing areas. The pool towel hut was always well stocked and the servers were always well presented and kind. There was also a nice area to purchase lunch and drinks through. I recommend the whole coconuts and the fish and chips. The MaiTai and pina colada cocktails were also refreshing. There were also massage people in the sunbathing area. Sun and Ricky (001) were particularly good! The room was BIG, king size bed, balcony, decent enough drawers and a closet. Big TV, big shower, bath and bathroom. Well lit and full floor to cieling balcony doors. However the room had black mould in it. It seemed to be painted over but it didnt help. I googled reviews and there was one tgat spoke about the mould and we spoke to a couple who were staying there when we were there and they had to move rooms twice. My wife and I bought some vinegar and cleaned the walls which made it better. We are also on the understanding that the hotel has been bought by another hotel company who will be renovating it. I hope it gets better as this hotel is pretty good. Just leave out the mould.
Leisure Partner
10/10
Exceptional
09 Jan 2026
Reshma
Great view, if you're anywhere near ocean side. Towels could be replaced with thicker ones. But rooms, beds, and amenities are great.
Self
10/10
Exceptional
03 Jan 2026
Kevin
Room wss great
Leisure Family
2/10
Poor
29 Dec 2025
Tiphaine
The property is so old, room furniture is soooo old and some of them are broken. Tv not working properly and had to ask the reception to send someone to fix it. Safe is not working and had to call someone to fix it. Took too long to have someone to come and make up our room (sent a request at 9am, the person didn’t come until 10:30am). Overall bad experience. Very old hotel :(

Wifi is so slow and can’t browse often. Lots of broken furniture. Old furniture. Breakfast os so bad, too many local choices, its not international style.
The breakfast is too muslim focused so no pork, i think its not good, as an international hotel. The breakfast variety is also very poor. I struggled to find food to eat. Overall bad dining experience!



Leisure Family_with_children
8/10
Excellent
23 Dec 2025
Sasha
Nice pool and grounds. Right next to beach. Large room, nice beds, plenty of hot water. Breakfast good - potato curry was delicious.
Friends_and_family Family
10/10
Exceptional
04 Dec 2025
PRAKASH
Very good
Leisure Family
8/10
Excellent
22 Nov 2025
MOHD RAMZEE
nice pool
6/10
Pleasant
15 Nov 2025
Jakub
This is a worn out hotel. The best days are behind it. It was clean but pictures doesn’t show the real state of this hotel. There are better hotels in this area in this price range.
Friends_and_family Family
6/10
Pleasant
05 Nov 2025
James
The AC had a musty/moldy smell which our friends room did not. The bed was also hard. Room was worn and towels were rough. Great view.
Friends_and_family Friends
10/10
Exceptional
23 Oct 2025
Hong Bee
Staff are helpful
Leisure Friends
6/10
Pleasant
14 Oct 2025
Simon
The swim up bar has been closed sinse Covid, they should make that clear. Need more breakfast options like room service other than just buffet. Outside bar closes too early, before 7pm. Pool closes too early at 7.30pm. Drinks too expensive.
Leisure Partner
6/10
Pleasant
10 Oct 2025
Sara
Very old rundown hotel complex. Basin Tap leaked and wet my toiletries bag, the toilet leaked..
Friends_and_family Family
8/10
Excellent
04 Oct 2025
Jonathan
One of the porters, Sa'eid, was very friendly and especially helpful in getting our family transport across town. After two Grab drivers declined to take our family of five and our luggage, he shuttled us to our destination instead. He had helped us the evening before as well, and was a refreshingly positive presence after a long day of travel.
Leisure Family
10/10
Exceptional
26 Sep 2025
MUHAMMAD AMIRUL IZZAT
Good hotel
Leisure Family
8/10
Excellent
15 Sep 2025
Martin
My family and I enjoyed our stay at the Bayview.
The only thing we did not like was the expensive costs for beers and wines by the pool bar.
Leisure Family
10/10
Exceptional
22 Aug 2025
Alaa
.
8/10
Excellent
06 Aug 2025
Thomas
Limited food options in the area,hotel was nice but could do with an upgrade.Nice pool would certainly stay again.
10/10
Exceptional
05 Aug 2025
FATIN
Overall good will repeat again
Leisure Family_with_children
8/10
Excellent
04 Aug 2025
Fiona
Decent amenities, bit dated but clean
6/10
Pleasant
29 Jul 2025
Abd Hasman
Positive
- The staff was excellent, and the fried noodles were fantastic

Require Improvement
- Facility is quite run down, and the garden was unkempt.
- There was a significant noise disturbance from downstairs event that could be heard clearly from the 8th floor
Leisure Family_with_children
6/10
Pleasant
24 Jul 2025
Stephen
Hotel was nice and clean but bathrooms are dated and need repairs / refreshing or updating. No hand towels provided and body towels very thin. The pool bar has been shut down is now just an eye sore. Nice lobby, garden area and pool, good location, gym ok.
Leisure Partner
6/10
Pleasant
10 Jul 2025
Alison
This property is in a good location. The pool area and garden is wonderfully large and never feels crowded. The staff in the pool area are attentive and friendly. The pool is large but quite merky. The view from our Deluxe Sea View room was lovely. The hotel itself is very old and in need of attention. It may have been a beauty from yesteryear. Extremely basic amenities. Even the toilet, when flushed watered the floor. We didn't include breakfast so I can't comment. Loads of eateries and restaurants around. The price was OK for our stay and compared to other properties in this area.
Leisure Partner
8/10
Excellent
17 Jun 2025
JOSEPH ROBERT
Hotel looked nice.
Leisure
8/10
Excellent
13 May 2025
ian

Would go back

Hotel was nice and staff great , pool needs clean
Friends_and_family Family
8/10
Excellent
25 Apr 2025
Vivienne
Nice hotel , really needs some up grades . The pool is very nice. Did not eat in the hotel but there was a restaurant that was open . Daily housekeeping was a very good standard . Bus stops outside the hotel and just 2 R per ride.
Leisure Partner
8/10
Excellent
23 Apr 2025
Thomas
Very good value for money, but don’t expect modern luxury. The facilities are there but are very tired. Close proximity to local market with dining options. Pool and private beach are nice
Family_with_children
6/10
Pleasant
18 Apr 2025
Verified traveler

Not so good

The hotel is very old and ,needs a revamp. Not that clean as towels were stinking
Partner
10/10
Exceptional
18 Apr 2025
Vivienne
Great budget location , fab pool , right in the beach . House keeping everyday , water in the room .
Leisure Partner
10/10
Exceptional
16 Apr 2025
Nabeel

Amazing, right on the beach

Location is great
Friends_and_family Family
10/10
Exceptional
12 Apr 2025
Craig
Solid place right by the beach and huge rooms
Leisure Partner
6/10
Pleasant
23 Mar 2025
Eunice
This hotel is older, and maintenance isn’t great.we got the family room and it had a few issues - damaged floorboard by one of the beds, leaky bathroom, and shower door could not close. Fortunately, after making a call and getting them to look at it, they moved us to a better room, which didn’t have the same issues, but it still had its problems. Lighting is poor, wifi is horrible, and the room is just older. Upkeep isn’t great. Some pros - Breakfast was good. Customer service from all staff has been great so far. Access to the beach is lovely, and the pool was nice. It’s moreso the rooms itself that wasn’t very great.
Leisure Family
8/10
Excellent
17 Mar 2025
Snezana
Location was excellent, hotel room looked old and dated, wasn't cleaned thoroughly on my arrival, their was crumbs on sofa, and toothpaste residues on tiles,mould was visible in wet areas, bed was extremely hard, view from balcony was beautiful, pool and outdoor garden area was gorgeous and well maintained ,hotel food from breakfast to dinner was very ordinary, needs more options, room service also needs more options on food menu, the menu should be changed at least once a week, I was there for 3 weeks and same food, their was plenty of restaurants outside hotel all walking distance, overall I enjoyed Penang and my stay at Bayview beach resort, it should be rated as 3 Stars
Leisure Self
10/10
Exceptional
06 Mar 2025
Elshan

Quiet, peaceful

Nice, peaceful, comfortable hotel. Some features could do with an upgrade.
Partner
8/10
Excellent
01 Mar 2025
Archie
Nice hotel bit dated and a bit rough around the edges not much around ether. Loved the Hard Rock Cafe next door. Lovely big room tho.
Leisure Partner
4/10
Poor
19 Feb 2025
Johan R.
Was at the beach.

Room was in a very dilapidated condition.Door night lock was seized, safety lock very hard to operate. Bathroom sink,needed two hands for operation.Only two bathroom towels, no face cloths or any other towels, request for more was ignored bathroom was “repaired with lots of silicone
10/10
Exceptional
16 Feb 2025
Ken Lee Lawrence
Room was L-shaped and spacious. Clean and well maintained. Fan speed was fast even at low. Breakfast at coffee house had a variety available; Malay, Chinese, Indian, Western.
Pool area and beach were well maintained and clean.
Leisure Family
10/10
Exceptional
05 Feb 2025
John
Old hotel but clean, neat , tidy and stone throw away from the beach
10/10
Exceptional
01 Feb 2025
Markandran
The hotel is very good. Our room was a partial sea view and was excellent for sitting out watching the sun set. The pool and gardens are in great condition and beach access is easy.
Leisure Partner
8/10
Excellent
06 Jan 2025
Rajbans
Dated and old. Needs refurbishment
Leisure Self
8/10
Excellent
02 Jan 2025
Hans-Georg
A bit tired, good location Wonderfull staff. Very helpful
8/10
Excellent
31 Dec 2024
Noel Alfred
The property needs refurbishment.
Rooms are ok but just need painting and replacement of furniture and linen.
The lobby and restaurant need upgrading as does the bar. Pool area is good but if you have a bar pool open if .
Leisure Partner
6/10
Pleasant
30 Dec 2024
Roger
The hotel is rather old although renovated still shows its age. Staff very friendly but reception did not have even a basic medicine such as Panadol. According to them management does not allow for this which I deem a necessary minimum for your guest when needed.
6/10
Pleasant
19 Dec 2024
Michelle
Disappointed that the pool bar was
closed for the duration of my holiday as it was one of the main reasons I chose the property. The price is good but all in all the hotel needs a refurb just a lil tired and run down. I would stay again if the pool bar was open mainly because of its price point.
Leisure Self
10/10
Exceptional
10 Dec 2024
Camille
Lovely room with nice view from the balcony, pool area was excellent! Breakfast buffet was great, nice location walking distance to markets, restaurants and there is deli on the same floor as breakfast area
Leisure Family
10/10
Exceptional
13 Nov 2024
Stephen

Lovely Beach Resort

The hotel was generally excellent. Good location, great breakfast, nice room and staff. The only slight disappointment was the bar services. Theye were a bit overpriced, the sunken bar hasn't been used for years, and the main bar had no atmosphere (or customers).
Partner
6/10
Pleasant
21 Oct 2024
charlotte
They allow 2 water no face cloth you have to pay not going back
8/10
Excellent
20 Oct 2024
Suria Dewi
The hotel's surrounding and the sea view is stunning. But need some works to improve the interior, rooms
Leisure Family
10/10
Exceptional
12 Oct 2024
Jin Thiam
Good place for relaxation. Bora Bora beach was excellent and happening.
Leisure Family_with_children
8/10
Excellent
09 Sep 2024
Shahiran
Enjoyed my stay there. A lot of makan places around d area. Next to d beach where one can partake in activities like parasailing, ‘banana boat’ing, horse riding. But it’s located far from d airport n d winding roads can b quite a bother for some, n worse if it’s during peak hours.
Friends_and_family Family
8/10
Excellent
31 Aug 2024
Danny
Bar fridge was frozen and worked very poorly,was charged 10 rmb for bucket ice to chill drinks.matress was very firm.basic maintaince was lacking in many areas,pool,room,fixtures and window cleaning in foyer was in dire need of cleaning.staff at entrance were constantly on their phones.harry in the bar was the shining light very friendly and great customer service .air con worked great in room.very private and quite in room.
Leisure Partner
10/10
Exceptional
17 Aug 2024
Joseph
Bayview is a nice hotel staff very nice and helpfull plenty of restaurants around just a short walk from hotel and while I did not use the bus, bus stop just outside the hotel and the buses come by every 15 minutes. The bathrooms need a make over for sure but that would not stop me from coming back to enjoy another holiday
4/10
Poor
17 Aug 2024
Nicole

Not worth the money

Because this was a getaway close to where we live we arranged for a early checkin and arrived at 1 pm
They said our room was not ready and they would phone when the room was ready and to sit by the swimming pool in the heat. I phoned reception at 2 pm to be told it still was not ready and then went to the reception at 2:45. The girl could not find that we had checked in and could not find any paperwork
She then rushed around and found us a room and gave us the key cards
When we arrived to our room, they were only then putting the requested mattress topper on our bed. We found the whole process very unprofessional and no responsibility taken for their lack of organisation
For the price that they charge for a basic room, you are better off paying the extra and staying down the road at the more up market hotels. The so-called swim up pool bar is closed and will not open again in the near future. And the garden bar that is supposed to be open until 7 pm closed at 6:40 and would not serve a drink because they shut the Cash registers down.
Partner
10/10
Exceptional
12 Aug 2024
Thanh
Great
10/10
Exceptional
02 Aug 2024
james
This is a nice beach front resort towards the far end of Buffat Ferringhi, so it’s a long walk to the busy area. Its interior room is a little out dated. Nice pool and plenty of seating with umbrella by the beach.
Leisure Family_with_children
10/10
Exceptional
19 Jul 2024
Karthik
Loved it.
6/10
Pleasant
19 Jul 2024
PAULO
Good location, staff not bad, but facilities not well maintained and the linens are not well cleaned.
Business Partner
10/10
Exceptional
14 Jul 2024
Maria
The staff were nice and helpful. Clean and safe. Pools are good and the balcony views was nice.
Leisure Family
4/10
Poor
29 Jun 2024
Michael

Disappointing stay

We booked 6 nights but decided to leave earlier. A receptionist advised no refund for not used nights, and even did not asked why we decided to leave this resort earlier.
The hotel need urgent maintenance work all appliances required to be cleaned properly e.g toalet was dirty and some other common appliances broken / not in use.
Breakfast - not much choice for Western visitors. There is z warning not to swim in the see as poison jelly fish. Not sure how this hotel resort achieved 4*??
Friends_and_family Friends
8/10
Excellent
27 Jun 2024
Jason
Had a last minute booking for 2 nights. Room was spacious and balcony was sufficient. Aircon and fridge was cold, and shower had steady supply of hot water. Checking in and out was easy and quick.

The lobby looks slightly dated. Room looks more updated, but simple yet functional for my stay.

Wifi was available, but not the best of speeds. It intermittently dropped connection on a few occasions.

The property has its own beach access on the quieter side of Buta Ferringhi, and there are food options just opposite the hotel, or a 10-15 mins walk to the night market area. I would come back to stay again if it is for a short stay like the one i just had.
Leisure Friends
4/10
Poor
26 Jun 2024
Siew Kim Dora
The property is old. Definitely needs a facelift. The towels are limp and pale yellowish. Taps and flush makes too much noise. Lots of mosquitoes! Over - rated. It is a two star not a four star! Will not stay there again.
Leisure Family
8/10
Excellent
22 Jun 2024
Kevin
Great location. Property nice, a little rough around the edges. Friendly staff.
6/10
Pleasant
22 Jun 2024
Emma
More like a 2.5 star hotel. Hotel is very dated. Bathroom only had a handheld shower and the towels were threadbare. Rooms are big.
I had a late flight so at checkout I asked if a courtesy room was available. Reception told me the changing rooms near the tennis courts had a shower. This is untrue as the shower has been capped off which resulted in not being able to freshen up.
Garden area was spacious and well kept. Nice pool although the swim up bar was closed and looked derelict.
Hotel is walkable to restaurants.
Leisure Self
10/10
Exceptional
20 Jun 2024
WhyeKit
Pleasant stay but far from the town area. Can be very jam to get here during holiday season. Restaurant staffs are not attentive and service is below average. Dining in is not recommended. Overall is a good place to relax with great sunset at the beach. Room is spacious. Suitable for family with small children.
Leisure Family_with_children
10/10
Exceptional
18 Jun 2024
Ranj
Nice place
6/10
Pleasant
16 Jun 2024
Florence
This hotel is under poor property management as I could see stains, moulds and dust inside the room especially the mould around the edge of fridge is totally unacceptable. I saw staff mopping the carpet in the hallway instead of using vacuum cleaner or machine. There are stale odours when I enter the room which is disgusting.
Leisure Partner
10/10
Exceptional
09 Jun 2024
Jeffrey
Just one slight feedback staff need to inform guest about closed attractions places in Penang example like the closure of Penang Hill.
Leisure Partner
2/10
Poor
09 Jun 2024
Amarilys
The toilet and the bathtub were clogged.
Leisure Family
10/10
Exceptional
12 Apr 2024
Lisa
Lovely location on the beach
Leisure Friends
10/10
Exceptional
25 Mar 2024
MINH VI
Good
Leisure Friends
8/10
Excellent
13 Mar 2024
Fidela Rosalie
An older looking hotel that needs updating but comfortable and convenient enough.

The room was VERY basic, not even any lampshades, which at first was strange but eventually accepted it as minimalist and comfortable. Bed was comfy, with a sofa and desk, and a lovely balcony. I love that there was a bathtub but couldn’t quite get enough hot water in it and the shower flow was stronger than the tap flow.

The lifts at the hotel were impressive but the hotel carpets and furniture is dated. The gym has good equipment but no air con and the floor is very old and dirty. Swimming pool was clean and lovely, as was the garden, very relaxing and enjoyable. There were also fun facilities such as tennis and table tennis.

Breakfast was fine, average. Some of the staff at breakfast were quite rude, I was told it would take 45minutes to heat the water to make poached eggs and some other staff started yelling at me to choose other types of eggs! Strange.

Massage staff at the garden were friendly and very good! Look for Selina or Mr Sun.

The area downstairs doesn’t have a lot of restaurants but there are some that are reasonably priced and delicious. If you’re willing to walk 10-15mins, you will find more food choices and other hotels/hotel bars.
Leisure Partner
10/10
Exceptional
22 Feb 2024
Audrey
This is a nice beach resort with restaurants and night market close by
Leisure Family
6/10
Pleasant
15 Feb 2024
Walter
The hardest bed ever!
Staff was lovely.
Hotel is nice enough
10/10
Exceptional
11 Feb 2024
Piriyadarisini
The seaview and hotel services were amazing. Loved the beach as well.
Leisure Partner
10/10
Exceptional
03 Feb 2024
Sagar
Overall experience was nice. The rooms could use improvements. The amenities especially. But overall it was a nice experience
8/10
Excellent
27 Jan 2024
Bridgette
Each day the pool had dozens of screaming and splashing children in the adult pool even though the property has 2 kiddie pools. We were on the top floor (10th) and we could hear them clearly for hours on end.

The restaurant had terrible and expensive food.

The park like grounds were very nice and you could be in a lounge chair away from the pool. There were a lot of watersports and horse back riding and a beach bar and restaurant a short distance away which was good.
Leisure Partner
10/10
Exceptional
26 Dec 2023
Nor Azman Mohd
.
Leisure Partner
6/10
Pleasant
14 Dec 2023
Patricia
Hotel is looking old and tired. Inattention to detail. No resolution of issues. No 'in house' entertainment and the only English speaking programmes on TV are sport & news. So no English speaking entertainment at all.
However the garden & pool area is lovely.
My Expedia paperwork told me there was a fee to be paid at the property of $13:50 AUD. However I was charged RM180 (Approx $60 AUD) This needs to be sorted out between the Hotel & Expedia.
Leisure Friends
8/10
Excellent
04 Nov 2023
Brian
Rooms were roomy and clean. Food below average...
Leisure Partner
10/10
Exceptional
21 Oct 2023
MOHD RAMZEE
nice place for vacation
10/10
Exceptional
11 Oct 2023
Dwayne
Room required was not a problem and staff were very accommodating
Leisure Family
4/10
Poor
29 Aug 2023
Sulan
By the beach , nice beach side garden . Reasonably lower price range. Tired rooms and non to clean toilet and bathroom. Pool area is dirty and unkempt
Leisure Family_with_children
8/10
Excellent
07 Aug 2023
Vinothini
Ok
Leisure Family_with_children
10/10
Exceptional
06 Aug 2023
Chooi Moy
Pleasant
4/10
Poor
31 Jul 2023
Xiao
This hotel has a great location of being close to beach. Their facilities are quite kids friendly with an indoor kid playground and two kids swimming pools. But the hotel's condition is very old and we can see broken pieces everywhere. The breakfast is very basic with some choices.

However, the hotel service needs some serious improvement. Just a few examples:
1. when we checked in, we found a cigarettes left in the closet and the previous guest's soap still left in the bathroom.

2. In the 2nd night of our stay, there was a large team building activity within the hotel. Around 11:20pm, a large number of people gathered in the lobby and made huge noises by shouting loudly. Due to the unique architectural layout, the noises go everywhere. No hotel staff tried to ask them to stay quiet.

3. The elevator floor were constantly wet as many guests did not dry their bodies after swimming. But no hotel staff helps to clean the floor.

4. Although the hotel sign requires guests to dress swimming suits to use swimming pools, no one really cares. People just jump into the pool with all kinds of dresses.

5. The breakfast runs from 6:30am to 10:30am. But some staffs disappeared since 9:15am. We like to get hot roti but the staff who made it stopped showing up.

6. The hotel does not provide hand towel (not sure why). We have to call housekeeping everyday to get some.

Leisure Family
8/10
Excellent
29 Jun 2023
Brett
6 night stay after a month in Europe, great pool, plenty of sunbeds full sun or full shade,
Partner
8/10
Excellent
25 Jun 2023
Suresh Chris
All was good. Nice place
8/10
Excellent
15 Jun 2023
Gadis Metia Gadis
The bartender Mr Chin is very friendly. Our family likes to chill with him while he fixed us good drinks.
10/10
Exceptional
13 Jun 2023
Mee Lan
Too hot in the lobby or corridor no air condition.
8/10
Excellent
05 Jun 2023
Susan
Great buffet breakfast with large selection overlooking pool, large rooms, hillside view was nice but due to road below, bit noisy to sit on balcony. Staff was excellent and always very friendly and helpful. Sea water this end of beach is very silty and doesn’t feel good to swim in.
Leisure Family
10/10
Exceptional
03 May 2023
Shafiya

Review

We stayed 3 nights, two of them in one room not facing the beach. This room was a little musty, needed to be aired out. The other room was facing the beach and was fresh. Hotel staff were great. We opted for the breakfast and there was a lot of variety offered.
Partner
10/10
Exceptional
25 Apr 2023
Anthony

This is our go to property in Penang

This is our go to property in Penang and we have stayed here on multiple occasions. The family suite is very spacious with great views over the pool and the beach. The breakfast buffet in La Verandah is great and sets you up for the day. The hotel facilities are good and the service is above expectations. The only complaint is that the swim up bar has been closed for the foreseeable future. All up a great place to stay especially if you hire a car and need somewhere to park.
Friends_and_family Family
10/10
Exceptional
18 Apr 2023
arvind
Was a great stay. Had a great experience with mr sun and team on foot reflexology. Will deff recommend.
Leisure Family
10/10
Exceptional
17 Apr 2023
Verified traveler
Good experience. Located by the beach with activities, suitable for couple
Leisure Partner
8/10
Excellent
06 Apr 2023
Anthony
The room I had was HUGE. The king-size bed seemed way too small. The ceiling was at least ten or fifteen high.

The hotel itself gave the feeling of staying in a place whose glory days had long since passed. Yes, the room was nice, clean, and comfortable. But maybe because it was Ramadan....the hotel seemed mostly vacant. The lights in the main check-in area, with it's huge domed ceiling, remained off during the day, which gave the place a gloomy look.

The downstairs buffet breakfast was just okay. I would visit primarily for the coffee and orange juice.
Leisure Self
10/10
Exceptional
03 Apr 2023
Phillip
Good value, great rooms, great staff, good pool and quiet location.
Leisure Self
10/10
Exceptional
01 Apr 2023
Tracy

Good hotel

Excellent hotel. Staff was so helpful and everything was donne we. The A/C is too humid and hard to understand settings.
Partner


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