Our Habitas AlUla

50 reviews shown

8/10

Excellent

26 Feb 2026

Daniel

Rooms are outdated, and cold at night.

10/10

Exceptional

18 Jan 2026

Juan

The best hotel in the world

Leisure Family

10/10

Exceptional

14 Dec 2025

David Po Wei

Breakfast was exceptional

10/10

Exceptional

03 Dec 2025

Yibo

Excellent services and friendly staff.

Partner

6/10

Pleasant

07 Nov 2025

Frank

Having stayed at BanyanTree for four days before arriving at Our Habitas, our opinion may have been skewed. Check-in was definitely seamless, and the staff are more than courteous. They are polite and attentive. The property is large but they have golf carts (buggies) which are always available with almost no wait. The reception area although small is very functional and they offer guests free coffee/tea and cookies as well as other treats at all times of the day. The rooms however, are definitely dated considering the resort is only five years old. There is almost no area to put your clothes away. We were essentially living out of our suitcases for the three days while we were there. This wasn’t a huge inconvenience, but for the money you pay, you would expect more drawer space in a 5 star hotel. The air conditioning unit was also incredibly loud. Breakfast was included and the choices were reasonable. The pool is definitely used at almost all times by bloggers and other individuals wanting to take videos and pics for social media posts. It’s a bit overwhelming if you’re only intention is to go swimming. None of the guest rooms have a personal pool option available which I firmly believe many guests would appreciate. Although the general atmosphere is fun and inviting with many people about, the resort is certainly not as luxurious as Banyan Tree. The Caravan area was beautiful. Would still recommend staying at Habitas, but a two day day may be more than enough

Leisure Partner

8/10

Excellent

20 Sep 2025

Jonathan

A beautiful hotel - very picturesque sandstone

The views from the pool are stunning. The rock formations in the background are so ideal for social media pictures that there are an annoying number of people filing social media of themselves by the pool. I totally understand wanting to capture the beauty but wish there was a time limit to how long the social media people filmed themselves. Maybe a 15-30 minute max? The cottage was nice and the location was great. I had great experiences with local tour guides too. Overall a very good experience and I will be recommending friends to come visit.

Self

10/10

Exceptional

10 Aug 2025

Alberto

Amazing hotel

The hotel is amazing, the service, the staff and views! Everyone is extremelly friendly and helpful. Will return for sure

Self

10/10

Exceptional

10 Aug 2025

Huda

Amazing

Leisure Partner

10/10

Exceptional

15 Jun 2025

Roudaina

Amazing resort
Service is perfect
Stuff so friendly and they help us a lot
The food at TAMA restaurant was super good
They have the amazing pool view

Leisure Family

10/10

Exceptional

28 May 2025

Mikayla M

Ignore the bad reviews! I came to this place and it felt like I was in heaven surrounded by angels. The resort is such a beautiful sight in person, everyone is so kind always ready and willing to guide and help in any way that they can. I’m a black woman and this was my first time solo traveling and everyone made me feel so safe and at home. If you are looking for peace you’ll find it on this resort. Even the tours, I went to reception every morning to book my activities for the day. I booked a private car each time that way I could go anytime/where I want. Qusai at reception was super helpful and kind, he really made everything easy for me. My drivers Mahmoud & Chehab were fantastic, very knowledgeable and great people. I had an amazing time both tours. I saw some bad reviews at first about the golf carts taking long to get to rooms to take people to the pool but from my perspective it felt like they took the reviews into consideration and improved tremendously, I had no issues at all getting around ever! As soon as I called the front desk someone came in a minute or 2. The drivers Ambrose & Bright were so kind and patient when coming to get me. Even the staff at the restaurant Ahdab and Evelyn, such sweet girls, I was alone so they took my pictures for me! I was so shy but they made it fun, even their service and food was amazing. I also recommend the sound bath meditation, such a peaceful & needed time! Thank you Habitas!!

Leisure Self

10/10

Exceptional

14 May 2025

Roman

Great hotel
Excellent service, everything is thought out to the smallest detail
You can rent an e-bike and ride around the huge hotel grounds enjoying the impeccable views

Partner

6/10

Pleasant

02 May 2025

mervat

While the resort itself is absolutely beautiful, unfortunately the service fell short in some key areas. Upon check-in, we were not informed that a complimentary breakfast was included every morning — something you would expect to be mentioned, especially when you're paying $1,500 USD a night. Additionally, the resort charges 8–10 times the normal Uber rates to use their shuttle service around AlUla, which feels like blatant price gouging. It's a stunning property, but be prepared to get heavily overcharged for just about everything.

6/10

Pleasant

02 May 2025

mervat

Leisure Family

10/10

Exceptional

30 Mar 2025

Radhika

Amazing!

Amazing stay! Amazing service, good. Pure tranquility. The staff were so helpful and couldn’t do enough to make us feel at home. Can’t wait to visit again!

10/10

Exceptional

12 Mar 2025

Wolf

Great resort nice and quite and a different setting to the usual resorts
Shout out to staff, Mr Brite on the buggy, Mr Joshua at the pool bar and Jakie in the restaurant as well as check in staff

Leisure Partner

10/10

Exceptional

11 Mar 2025

SHARON

Great staff!

Leisure Partner

10/10

Exceptional

19 Feb 2025

ARTURO

This is a bucket list kind of property the environment arquitecture and amenities service you won’t find them in any other place we even stayed at the Banyan Tree AlUla and our habitas is best over all

Leisure Family

10/10

Exceptional

10 Feb 2025

Charles

Beautiful place to visit

Leisure Partner

10/10

Exceptional

16 Dec 2024

Aquib

The property is at another level and the staff is so helpful

10/10

Exceptional

13 Dec 2024

YANDRO

From upon on arrive to departing everything was excellent.

Leisure Partner

8/10

Excellent

02 Dec 2024

Benoit

Great hotel, disapointing service

The hotel is perfectly located and the it has stunning views. The swimming pool is amazing. It is a shame the overall experience is damaged by the low quality of service. Not what you would expect from a premium location with such rates. Something to definitely watch out and improve!

Friends_and_family Family

4/10

Poor

13 Nov 2024

Szczepan

Please read this review before deciding to go!

While the property itself—set in a stunning location with spacious, clean villas—is truly impressive, my experience at this 5-star hotel was far from what I expected given the price and reputation. Unfortunately, the lack of attention to guest service and poor communication overshadowed what could have been a much more enjoyable stay. Despite multiple attempts to reach the hotel via both email and WhatsApp, I received no responses to my inquiries before and during my stay. In the hospitality industry, prompt and effective communication is key, but the hotel staff completely failed in this regard, leaving me frustrated and unsure of the details of my booking.
For a special occasion, I requested a birthday cake to be delivered when having breakfast. Not only was the delivery late—well beyond the promised time—but when it finally arrived at the villa, there was an error in the message written on the plate. These small yet significant touches were completely mishandled, and it felt like no effort was made to make the celebration feel personal or special.
At a luxury property, this level of disorganization is simply not acceptable. While the villas are spacious and well-maintained, and the surrounding area is gorgeous, the service falls far short of what you'd expect from a 5-star hotel. For the price, the overall experience doesn't justify the cost, and I left feeling that the hotel could not live up to its premium branding.

Partner

10/10

Exceptional

22 Oct 2024

Liliana

This property is out of this world. Superb customer service and attention to detail

8/10

Excellent

13 Oct 2024

ahmad

جميل لكن ما يستاهل السعر المبالغ فيه

الفندق جميل لكن الصراحه في تفاصيل صغيرة مو مهتمين فيها مثل نادي الفندق جلسات الفطور محد يستقبلك تعال ودور مكان واقعد الكراسي عالمسبح شوي للي حاب يسوي تان غالباً كلها محجوزه مع ان في مكان يحطون كراسي زياده ، الحمام مافي فرش اسنان او حتى صابون سائل لغسل اليدين

Friends_and_family Friends

10/10

Exceptional

30 Jul 2024

Miguel

Beautiful hotel with beautiful people! Staff goes above and beyond in all forms of service! 10 stars!!!

Leisure Self

8/10

Excellent

15 Jul 2024

Karina

Earth connection.

Beautiful place to visit. Richness experience in life.

Friends_and_family Family

10/10

Exceptional

18 Jun 2024

Sheznarda

The best 👌 excellent

Leisure Partner

10/10

Exceptional

13 May 2024

Hannoy

Wow Im very grateful for habitas making my experience here worth while.I'm a solo traveler and it has been an amaking self reflective journey here. From their very attentive staff, wellness programs, to the most beautiful views. Everything was more than amazing

Leisure Self

10/10

Exceptional

05 Mar 2024

Flavio

Absolutely phenomenal experience!! Worth the spicy price!

Leisure Partner

10/10

Exceptional

13 Feb 2024

RAN

enjoyable staycation

Leisure Family

10/10

Exceptional

25 Jan 2024

Kahlia

Habitas was an absolute dream, they offered an experience unlike any other

Leisure Partner

6/10

Pleasant

12 Jan 2024

Cornelia

Taking money from the credit card, no refund

the hotel is very nice, but.... I paid everything in advance. Nevertheless they asked for a deposit of SAR 1000.--. They did not block it like other hotels or rental car company do it, the realy took it from me creditcard.I am still waiting for a refund. Once, they wrote that the have tecnical problems, then the refund would take 3 months. No they even do answer my whatsapp. There everything goes via whatsapp. This is fraud what they do, even worse than a one star hotel

Friends_and_family Family

10/10

Exceptional

07 Jan 2024

Laura

Loved the electric bikes to commute to breakfast, the travel advice and the sonic experience under the stars

10/10

Exceptional

05 Dec 2023

Laquisha

This resort exceeded our expectations. We enjoyed everything. You will not be disappointed.

Leisure Family

10/10

Exceptional

23 Nov 2023

Keith

The location makes this property. The rooms are fantastic and the beds are comfortable. That outdoor shower was everything

Leisure Self

10/10

Exceptional

15 Nov 2023

rolana

Awesome experience. Professional service and staff

Leisure Friends

10/10

Exceptional

23 Oct 2023

Mallika

Fabulous stay

Had a fabulous stay , the food the hospitality was outstanding. Loved the electric bikes proved in the room . Overall just outstanding.

Partner

10/10

Exceptional

17 Oct 2023

hussein

Absolutely fantastic in every regard. Wholeheartedly recommended.

Leisure Family

10/10

Exceptional

08 Sep 2023

Maria

IN LOVE with this hotel. Truly exceptional!

I ABSOLUTELY LOVE this hotel. I usually don’t stay in luxury hotels because I am always outside exploring and I prefer to spend money in experiences rather than accommodation, but this hotel is an experience! The location is unbelievable, the rooms are exquisite, the staff is amazing and welcoming, the food delicious and nourishing, the infinity pool is out of this world, and I can go on and on. I strongly recommend it. It is worth every penny!

Self

10/10

Exceptional

07 Sep 2023

silvia

Amazing experience

10/10

Exceptional

24 Aug 2023

Abdullah

An oasis of the lovly landscapes of saudi,

Leisure Family

10/10

Exceptional

12 Aug 2023

Naimur

Amazing experience

Business_and_leisure Family

10/10

Exceptional

06 Aug 2023

Wayne

It's an amazing experience

10/10

Exceptional

03 Aug 2023

Stephanie

Habitas is an amazing place to stay - the location and surroundings are utterly beautiful. The pool is stunning and incredibly special and the food and juices are very good. The service is pretty poor because the staff are clearly not well trained which lets the hotel down. However it is clear that most of them are trying their best. Despite that, I would definitely stay again for the incredibly location, scenery and quiet.

Business_and_leisure Self

10/10

Exceptional

28 Apr 2023

Beverly

Dessert Oasis

From our arrival at Habitas Alula we knew we were in an incredibly special place. The welcome ceremony was a great way to shift mind and body into relaxation mode. Attention to every detail made our visit to this UNESCO cultural heritage site invigorating. If you get a chance to visit please do. You will be glad you did.

Friends_and_family Family

8/10

Excellent

27 Feb 2026

HENRIQUE

Hotel muito bonito, incluindo região; todavia há um fluxo muito grande de pessoas chegando e saindo. Portanto, se você procura privacidade e isolamento, não é o ideal.

10/10

Exceptional

26 Feb 2026

Francesca

La piscina , il personale il paesaggio

10/10

Exceptional

26 Feb 2026

Claes

Fint läge och pool. Men vill man ha 5 stjärnigt ska man bo på banyan tree

8/10

Excellent

22 Feb 2026

Ludmila

O hotel é muito bom e charmoso, quartos mais rústicos (mas confortáveis), embora não muito espaçosos, mas suficiente para uma estadia agradável.
Café da manhã estava muito bem organizado, com pães

8/10

Excellent

14 Jan 2026

lorenzo

the spa was nice, the breakfast a bit limited for such a level of hotel

Partner