Name: Amber Lombok Beach Resort By Cross Collection
Address: Torok Beach, 1, Lombok, 83571, ID

10/10

Exceptional

30 Jul 2026

Nicole

We had such a wonderful stay here. We booked the beachfront suite and it was stunning! The bed faces straight out the window, overlooking the beach. The amenities in the room were great and the day bed in the outside area of the room was just brilliant! The staff are all lovely and so helpful and the massages at the spa are incredibly relaxing. The food in the restaurant was all delicious. The hotel is in a remote location so there isn't much around it but perfect for switching off and relaxing.

10/10

Exceptional

16 May 2026

Wayne

Excellent. Highly recommend. Food is great. Staff are outstanding

Partner

10/10

Exceptional

22 Mar 2026

Jake

5 Stars, great spot and amazing staff. The gym had some broken equipment, but it was a wonderful stay. will be back!

Partner

10/10

Exceptional

03 Feb 2026

Susan Anne

Beautiful room w/ private patio at back w/ swing and couch, beside a bubbling brook lined with bamboo trees!

Leisure Family

10/10

Exceptional

28 Jan 2026

Frank

After reading the great reviews about Amber we were still expecting to be mildly disappointed. This was definitely not the case! Food was incredible, rooms were awesome, and staff were so friendly they made you feel like family. It’s not a 5 star hotel chain experience, but that’s not what you go to Lombok for. If you love the beach, salt water, and lazing by a pool at a resort with a stylish / rustic beach design you’ll love Amber.

Leisure Partner

10/10

Exceptional

28 Jan 2026

Timothy

Nice spot

10/10

Exceptional

04 Jan 2026

Brian

I had a wonderful stay at Amber Lombok Beach Resort. The staff was consistently friendly, professional, and incredibly helpful, which made the experience truly enjoyable.

I would especially like to thank Duta, the housekeeping manager, who went above and beyond to make my stay special. He is an absolute asset to your hotel. His professionalism, attention to detail, and genuine customer service truly stood out and made a lasting impression.

Thank you to the entire team for a great experience. I look forward to returning.

Business_and_leisure Friends

10/10

Exceptional

27 Nov 2025

Jean

The staff were extremely helpful and kind - Nick, Dion, Fandi, Nurul and Dian were exceptional!

Can’t recommend enough!

Leisure Family

8/10

Excellent

14 Oct 2025

Carl

Nice room and good staff

10/10

Exceptional

29 Sep 2025

Stephanie

I had an amazing time at the Amber Resort. The staff were so friendly and accommodating. The resort is beautiful and clean and has an amazing ocean access. This was a highlight of my trip in Lombok.

Business_and_leisure Self

10/10

Exceptional

22 Aug 2025

Paolo

Awesome money/value

Leisure Partner

10/10

Exceptional

19 May 2025

Nick

Beautiful resort. Excellent food

10/10

Exceptional

09 May 2025

Sakvinder

Amazing Amber

Amazing

Beautiful place beautiful people. Everything was amazing. The staff were the best I’ve had at any resort. Food and drinks reasonably priced and very good. A trip made so special by the amazing team at amber. We will be booking again for next year. My new favourite place

Friends_and_family Family

6/10

Pleasant

22 Apr 2025

T

Decent hotel in South Lombok. Staff is friendly and attentive. Good bar/restaurant.

Be aware there is nothing to do around there in the area, all bars, restaurants etc. in the area are closed. Kuta is 40min by car, and difficult to find a taxi to return at night. Beach looks nice, but it's stony in the water, so ppl cannot swim.

Business_and_leisure Friends

10/10

Exceptional

26 Mar 2025

Paola

Unique beachfront location in a quiet bay. The staff so friendly and helpful. Great food and happy hour. It is quite isolated so do need a car or driver to get around. We loved the isolation for a truly relaxing holiday.

Leisure Partner

6/10

Pleasant

21 Mar 2025

Hannah

Great location. Nice and peaceful however the menu could use some work. Also the spa is only open until 5p and the spa staff need better training. Overall the rooms were great very clean and nice staff.

Friends_and_family Family

10/10

Exceptional

31 Jan 2025

Paul

👍

Leisure Self

10/10

Exceptional

13 Jan 2025

Jaz

Fabulous service from Manager/ Chef Mr Hambi & Sales Manager Ms Karen who rendered kind consideration & genuine helpfulness regarding my Expedia's stay cancellation due to Indonesia immigration limit of 30 days👍👍👍👍👍✨️✨️✨️✨️✨️
Chef instructed staff to prepare my favourite masala tea. Whereas Karen sought management's approval for accommodation refund & extended complimentary spa treatment. SOOOO... IMPRESSIVE!!!!❤️❤️❤️❤️❤️
Additionally, ALL service staff are so friendly & engaging 👏👏👏👏👏
Furthermore the ocean suite is very spacious & balcony overlooking the expansive shoreline & enchanting waves.
Great resort, coupled with exemplary staff, makes a memorable holiday. Cheers! 🍻

Leisure Self

10/10

Exceptional

07 Dec 2024

Sameh

Beach front Bliss!

Just absolute beachfront bliss! What an experience... such a stunning resort in a beautiful location with spectacular sunsets. Stayed in a sunset villa, and treated like royalty! Restaurant served amazing food and even better coffee! Spa treatment's rejuvenating, but be sure to book early! My sister and I xan not stop talking about our stay at Amber and are already planning our visit next year. Just be aware, the resort is a distance to closest towns +30 minutes. This is the perfect place to disconnect and breathe.

Friends_and_family Family

8/10

Excellent

17 Sep 2024

Patrick

The property was beachfront and the beach was very nice and quiet. There were some minor maintenance issues with the room which can easily be addressed but take away from the overall experience.

Leisure Partner

10/10

Exceptional

01 Aug 2024

Annabelle

Great design, great service

We loved our stay. The staff were amazing. Very, very obliging. The resort suited us so well. Incredible style, great food, comfortable and stunning little touches. I will def try to visit again. I felt like I was away somewhere really special and unique. Thanks for taking care of us so well

Partner

10/10

Exceptional

30 May 2024

Jessica

Staff give amazing service. Beautiful beach. Lovely room, spa and restaurant. Would definitely recommend.

Leisure Self

10/10

Exceptional

11 Apr 2024

Jeffrey

Well deserved 5 star rating!

This space was amazing! They clean their beaches which is worth the 5 stars all on its own but the food and service, from the housekeeping and reception to bar and restaurant staff everything was top notch. The view is also worth every penny.

Partner

8/10

Excellent

31 Mar 2024

Simone

The resort is the perfect place for a relaxing stay in beautiful Lombok. If you have children although family friendly the pool is strict with rules like no jumping, splashing or screaming. The restaurant has nice food although quite slow service.

Family

10/10

Exceptional

29 Nov 2023

Michelle

Amber Lombok Beach Resort is the perfect place for a tranquil, eco-conscious vacation. Staff are friendly and helpful. The rooms are thoughtfully designed to minimise waste. Food at the in-house restaurant is great and reasonably priced. Massage is good too. Enjoyed our stay and hope to be back someday :)

Leisure Partner

6/10

Pleasant

01 Aug 2023

Ana

We made a reservation for a Junior Pool Suite, and it supposes to be a room with a private pool in our room. When we arrived there, the pool was shared with other 2 rooms. AT the description in Expedia, it didn't day. It was a shared pool. Extremely disappointed!!!

Leisure Family

10/10

Exceptional

18 Jul 2023

Elina

The best hotel with the best staff! Amazing massage and delicious food. Everything was so clean!

8/10

Excellent

13 Jun 2023

Tracy Peck Hui

I really enjoyed being away from the hustle and bustle at this hideout. The beachfront location was perfect and i really enjoyed the pool area and all the beanbags and day beds provided. Staff at the restaurant and spa were all incredibly friendly. The spa was great, and all the masseuse were very skilled and treatments were fairly priced. Food at the restaurant was great as well!

However, the cleanliness and condition of the rooms can definitely be improved. I was attacked by at least a total of 40 mosquitoes on my first night (yes i counted and have loads of photos) at 3am and could not go back to sleep thereafter because they just kept swarming around on the bed and also in the bathroom. Housekeeping provided a bottle of bug spray and electric insecticides the next day and it worked but there were still some mozzies (numbers reduced) that would appear at night. I'm still scarred from the experience. Towels that were supposedly white are greyish looking, but smelled clean. Bed linen and pillowcases all have some stains and smelled like laundry that wasn't dried properly. The shower in the bathroom had weak pressure and no hot water at all. The toiletries were supposedly from Sensatia but the product in the bottles were substituted so its not the original. The location is very far off from the city so be prepared to travel at least an hour.

As a whole, the place is lovely and I will revisit but there are definitely lots to improve on as mentioned above.

Leisure Self

2/10

Poor

10 Apr 2023

Simon

Avoid this place - infested with rats

When we arrived at the Amber Lombok for our two-week honeymoon, we could to believe how perfect it was, with a beautiful location, stunning villa and friendly staff. However, unfortunately that was all soon ruined by a rat infestation.

All went well for the first week, but after being awoken twice in three nights by rats in our bedroom, we requested that we get moved to another room - where, unfortunately , this time we experienced rats stealing food from our kitchen in the middle of the day.

As you can imagine, this ruined what should have been a blissful time by leaving us unable to sleep well, forced to rearrange plans to deal with moving rooms, and unable to bring ourselves to cook in the Villa kitchen or use the hotel restaurant again.

Upon returning home and attempting to process a refund for the ruined days and nights of our trip, the hotel was nothing but difficult, refusing contact, ignoring emails, and failing to return calls. Poor customer service on top of a frankly totally unacceptable hygiene situation.

Our honeymoon was ruined by staying at the Amber Lombok; don’t make the same mistake.

Friends_and_family Family

10/10

Exceptional

10 Apr 2023

Verified traveler

Great beach, fantastic vibe.

Did 8 days Lombok, round trip in a self-drive jeep including a stay at the foot of Rinjani, the volcano.
This hotel probably was our favorite. Loved the beach-view room (make sure to get the g/f one which is not clearly indicated on the hotels.com site). Loved the restaurant, loved the food and the beach, ai ai the beach. Would have loved to come back for the last nite but it was not meant to be. Highly recommended.

Friends_and_family Family

10/10

Exceptional

21 Mar 2023

Luis

If you like a quiet vacation away from the noise and smog of any city, this is the place. Great staff, great service, good food, and the rooms are just the perfect combination of comfort and practicality, will definitely visit again.

Leisure Partner

10/10

Exceptional

22 Nov 2022

Leanne

Relaxing stay at the beautiful Amber

I was recommended Amber Resort by a tour guide (Barry Putra)I had who is from Lombok. He definitely didn’t steer me wrong. I had an oceanfront room and everything about it was simply beautiful. To walk out your door and be on a completely untouched and populated beach is almost unheard of. The cool area is absolutely stunning and I could not take enough pictures of the amazing tree that overlooks the pool. I love the beanbags around the pool and also the floating bags…such a chill vibe The restaurant produced some of the best food I’ve had in Indonesia and the staff was constantly attentive and so friendly and helped me plan a full day trip with a driver and a boat (shoutout to Adi for service that was above and beyond). I also have a spa service and it was fantastic, and the service and friendliness was on par with the rest of the resort. This is a beautiful place to stay and better than undiscovered Jim that I suspect will explode in the next few years as people discover Lombok and all it has to offer. My one criticism of the resort is the towels there was no hand towels provided. There was face cloths left by the sink and they were absolutely dingy definitely in need of bleach which I respect is not environmentally friendly but it is not nice to use something that doesn’t look clean. Other than that the beds were very comfortable and the linens were beautiful and sparkling white!!
I love the Amber resort and hope I get to visit again. Thank you for a wonderful stay.

Self

10/10

Exceptional

05 Jul 2022

Candice

Loved our stay at Amber. If you're looking for a secluded, absolute beachfront resort where everything is taken care of, then this is a fantastic choice. The beach was one of the cleanest we'd seen on the whole south coast of Lombok. The food was delicious and there was enough variety to keep us interested for multiple meals across the three days. The spa was well-priced with superb treatments and excellent service. And the staff overall was exceptionally helpful and friendly. The only thing I would have done differently was to book our scooter rental ahead of time vs having to wait for one to be available.

Leisure Partner

10/10

Exceptional

01 Aug 2026

Magnus

Virkeligt venligt personale

6/10

Pleasant

23 Jul 2026

Helle

Håndvasken var af sten men med svamp i hjørnerne. Toilettet havde svært ved at skylle. Vand var tappet men ikke klinisk rent. Sengetøjet blev ikke skiftet i de 6 nætter vi havde der. Det kunne være et skønt sted hvis disse forhold blev opdateret.
Hotellet ligger 45 min kørsel fra større by. Så man er bundet lidt til hotellet.

8/10

Excellent

15 Jun 2026

Corinne

Climatisation très bruyante, chambre moyenne, heureusement que la vue était magnifique

Partner

10/10

Exceptional

11 Jun 2026

Gitte

Vi ankom til paradis - så skønt og stille hotel. Det ligger lige ved stranden - som ingen andre bruger. Skøn spa - og skønne behandlinger. Lækker morgenmad - og god restaurant og bar. Personalet er så hjælpsomme og venlige. Kan kun anbefale dette hotel.

Friends_and_family Family

8/10

Excellent

14 May 2026

Christoph

Sehr nettes und hilfsbereites Personal, sehr sauberes Zimmer, sehr schöne Anlage inkl. Restaurant und Pool, leckeres Essen und großes Frühstücksbuffet. Insgesamt ein wunderbarer Aufenthalt!

Partner

4/10

Poor

09 May 2026

Michelle

Wir hatten insgesamt einen schönen Aufenthalt in diesem Hotel. Besonders hervorheben möchten wir das Restaurant mit seinem wunderschönen Ausblick direkt aufs Meer – wirklich eine tolle Atmosphäre. Auch der Strand selbst war sehr sauber und perfekt für Spaziergänge, Jogging oder einfach zum Entspannen. Aufgrund der teilweise starken Wellen ist er allerdings eher weniger zum Schwimmen geeignet. Wer Ruhe und Natur sucht, ist hier aber genau richtig.

Das Frühstücksbuffet hat uns ebenfalls positiv überrascht. Es war lecker, abwechslungsreich und wurde durch wechselnde Speisen auch nach mehreren Tagen nicht langweilig. Das Essen im Restaurant tagsüber war ebenfalls absolut solide – nichts Außergewöhnliches, aber vollkommen in Ordnung.

Das Zimmer war insgesamt durchschnittlich, aber sauber und gepflegt. Es gab nichts wirklich zu beanstanden.

Der einzige größere negative Punkt betrifft die Kommunikation vor unserem Aufenthalt. Ich wollte meiner Freundin während unseres Aufenthalts einen Heiratsantrag machen und hatte dem Hotel deshalb bereits einige Zeit vorher per WhatsApp sowie später auch per E-Mail geschrieben, um eine kleine Überraschung bzw. eine einfache Dekoration im Zimmer anzufragen, welche ich auch bezahlt hätte. Leider kam auf keine der Nachrichten eine Antwort. Das war etwas schade und hat die Vorfreude bzw. den besonderen Moment etwas getrübt.

Partner

10/10

Exceptional

30 Dec 2025

Daniela

Sehr schöne Anlage direkt am Meer ! Highlight 24/7 Room Service, das Essen ist hervorragend und das Zimmer sehr sauber

Self

10/10

Exceptional

01 Oct 2025

Malte

Sehr schöne Zimmer und Hotelanlage | Ruhige Lage direkt am Strand | Leckeres Essen mit schönem Sonnenuntergang | Ganz klare Weiterempfehlung!!!

Leisure Partner

10/10

Exceptional

25 Sep 2025

Lara

Super schönes Hotel

Leisure Family

10/10

Exceptional

06 Aug 2025

Björn

Ruhig, sauber und entspannt, sehr gutes Frühstück und das Essen im Restaurant schmeckt auch gut. Die Lage ist sehr ruhig, keine Moschee in der Nähe, morgen um 5:00 zu singen:-(. Man braucht aber entweder privaten Driver oder teuer Taxi vom Hotel zu anderen schöne Strände oder Orte.

Leisure Family

10/10

Exceptional

02 Jul 2025

Vivien

Das Amber Lombok Beach Resort war das mit Abstand beste Hotel unserer gesamten Indonesien-Reise. Wir hatten eine wunderbare Zeit hier, in der es uns an nichts gefehlt hat. Wir würden es zu 100% weiterempfehlen und möchten auf jeden Fall noch einmal wiederkommen. Wir hatten auf Bali einen Rollerunfall und wurden sogar von Karin aus dem Hotel ganz wunderbar medizinisch versorgt. Wir waren rundum zufrieden. Das Personal ist sehr zuvorkommend, die Zimmer toll und der Pool und der Strand immer sehr leer.

Leisure Partner

8/10

Excellent

07 May 2025

Bea

-

Leisure Partner

8/10

Excellent

27 Apr 2025

Michael

Wir waren als Pärchen für 5 Tage im Amber in einer Villa mit eigenem Pool.

Was hat uns gefallen:
- Allgemeiner Stil und Einrichtung vom Hotel hat uns sehr gefallen.
- Der Strand ist sehr cool. Leider teils stark vermüllt, wofür das Hotel natürlich nichts kann.
- Gute Vibes im Restaurant mit Live Musik und chilligen Beats tagsüber.

Was hat uns nichts gefallen:
- Service war teilweise gar nicht gut. Extrem lange Wartezeiten auf simple Anfragen im Chat.
- Essensmöglichkeiten sind überschaubar. Es gibt nur eine Karte und ein Restaurant. Wenn man mehrere Tage Mittags und Abends dort isst, schwindet irgendwann die Abwechslung.
- Der große Hotelpool ist wirklich ein Joke. Wir waren heilfroh, dass wir unseren eigenen Pool hatten. Nur Kinder am Pool und die ganze Konstruktion schaut einfach sehr improvisiert aus. Wenige Liegemöglichkeiten. Keine Liegen direkt am Strand.
- Preislich hatten wir ein günstigeres Hotel im Westen der Insel, welches deutlich besser war.

Wir würden wahrscheinlich nicht mehr ins Amber gehen. Preis-Leistung passt einfach nicht. Und wenn dann nur mit Poolvilla und bestenfalls eine Poolvilla direkt am Strand. Die sahen ganz nice aus.

Leisure Partner

2/10

Poor

07 Apr 2025

Thomas

Keine Empfehlung

Es war so lala… Zimmer nicht fertig, trotz Bestätigung. Kein Begrüßungsdrink, nur eine Aufforderung im Restaurant zu warten… Essen ist mittelmäßig. Wir sind statt 7 Nächte nur eine geblieben und haben den Rest verfallen lassen. Leider gab es auch keinerlei Entgegenkommen seitens des Hotels…

Friends_and_family Family

10/10

Exceptional

03 Apr 2025

Tamara

Super zum Relaxen und Arbeiten

ein ruhiger Ort an schönem Strand ohne andere Hotels. Viele Möglichkeiten zum Verweilen und Geniessen. Tolles Restaurant, mega tolles Frühstück (à la Carte + Buffet frei kombinierbar), sehr freundliches Personal.

spezieller Kaffee wie Cappucino usw. gabs gegen Aufpreis und dauerte recht lange, aber war dafür sehr lecker und frisch zubereitet.

die Portionen im Restaurant sind nicht sehr gross, aber das Essen ist lecker.

Wir haben uns sehr wohl gefühlt und für unseren Zweck (Lernen und Arbeiten in entspannter Atmosphäre) war es perfekt.

Rund um das Resort gibt es allerdings nicht viel zu tun oder entdecken.

Das Meer war zum Baden (zu unserer Zeit zumindest) nicht so ideal, aber es hat auch oft heftig geregnet und viel Schlamm und Sand reingespült. Gut möglich, dass es ansonsten sehr schön ist. Ebbe und Flut spürt man deutlich, wann man schwimmen darf ist mit einer Fahne am Strand gekennzeichnet.

Wir kommen sehr gerne wieder hierher zurück.

Partner

10/10

Exceptional

21 Jan 2025

Giuseppe

Great Place - Friendly staff - Perfect Place to relax

10/10

Exceptional

16 Jan 2025

Tijen

Alles war perfekt! Die Anlage, die Zimmer, das Essen, der spa, die Mitarbeiter alle so herzlich und freundlich!

Leisure Partner