Madison Hotel Ma'anshan East Station

6/10

Pleasant

24 May 2026

Asia

This was my second time staying here. The smell of old cooking grease and cleaning products filled the halls of the hotel. The main issue I have was the sheets and blankets. Both the pull out bed and king bed had crumbs and dirt on the beds. The sheets had not been changed that was clear from the way my skin reacted. They also do not have actual blankets just a sheet wrapped in a sheet with a very thin quilt like cover.

Friends_and_family Family

10/10

Exceptional

15 May 2026

Carolyn

Excellent bed, bedding, towels, fixtures. Very nice stay & comfy room size. Just what we needed for graduation weekend.

Friends_and_family Family

10/10

Exceptional

10 May 2026

Nancy

Not enough bureau space,

Wonderful service
Friendly staff

Family

6/10

Pleasant

18 Apr 2026

Sonila

Booked a last minute reservation in the evening. Upon arriving I was met with the front desk employee (Sherry) who was extremely rude during the entire time while I was trying to check in. Very unprofessional and was using her personal cell phone. Tried to state my payment was declined and requested an additional payment without looking into my reservation. Wanted to dismiss me quickly only until another employee came and helped me. If this hotel wasn't a last resort, I would have booked elsewhere. Hotel itself is nice and room was comfortable. Shame about the employees.

Self

8/10

Excellent

17 Apr 2026

Paul R

Close location to Madison airport

10/10

Exceptional

06 Apr 2026

Sharon

It was comfortable and clean.

Self

10/10

Exceptional

03 Apr 2026

troy

Great experience.

Partner

10/10

Exceptional

29 Mar 2026

Tonya

Nice hotel, bar in the main lobby to relax, the room we had was nice and a great size

Partner

6/10

Pleasant

28 Mar 2026

Shawna

Did eat breakfast wasn’t free breakfast for a family of 7

Family_with_children

6/10

Pleasant

25 Mar 2026

Robert

I upgraded to this room because it was rated a 9.6 but I can not rate it that high because the detail were not paid attention to.
The floors needed more attention and spots on the walls and the bathroom faucet leaked onto the counter top other wise it was a nice room.

Self

10/10

Exceptional

22 Mar 2026

Michael

Beautiful hotel. Clean and comfortable.

Friends_and_family Family

6/10

Pleasant

21 Mar 2026

Tara

Rooms were spacious and nice layout. Bedding was not comfortable and the pool was \"out of order \" for the duration of our stay.

Family

6/10

Pleasant

21 Mar 2026

Kirk

Couple things that were frustrating, they do not provide a breakfast, one is available for purchase. We had to beg to get coffee at 7am, the room was not supplied, and the lobby coffee wasn’t ready. Rooms were not very clean.

8/10

Excellent

20 Mar 2026

Amy

Staff was wonderful! We were stuck in Madison due to a snowstorm with our whole hockey team and the staff was so accommodating! They let the kids have a conference room to play in!

Family_with_children

10/10

Exceptional

16 Mar 2026

Nathan

Rooms were excellent for a group of 5!

8/10

Excellent

28 Feb 2026

Cheryl

Clean, modern,

4/10

Poor

09 Feb 2026

Lori

We reported that our window shades did not open and our sink was not draining. These issues had not been resolved by the time we checked out 3 days later. We had a handicap accesible room with a tub, which was not accesible for an elderly occupant. We were told it only need to have extra room. How does a wheelchair get in the shower? The elevators looked like they hadn't been vacuumed in weeks. The pullout coach was extremely uncomfortable.
The staff was nice. The bar food was good.

Leisure Family

8/10

Excellent

08 Feb 2026

Michelle

Wonderful

6/10

Pleasant

06 Feb 2026

Kallie

The lady at the front desk was as sweet as can be. The bed was comfy. My reason for only three stars is, the night I checked in there was a used wash cloth in the tub, wrappers and other visible dirt on the floor in the room, had to ask for it to be cleaned. That level of oversight is really unacceptable and makes you wonder if things like the sheets are even clean. I would not stay again.

Business Self

10/10

Exceptional

20 Jan 2026

Kathleen

It was our first time staying in Cambria. Will definitely be back. It was extremely convenient for us because I had surgery at the hospital.

Partner

8/10

Excellent

11 Jan 2026

Karin

Rooms were great, except one person in our group had problems with his room key several times. Outstanding meals, variety of food was tried and all was excellent. Servers in the restaurant and bar were were always very friendly and did a great job!

Family

8/10

Excellent

05 Jan 2026

Lisa

The room was lovely and clean. Staff went out of their way to help us get to the airport on Sunday, though the shuttle typically runs only on weekdays. Very friendly people!

Leisure Partner

4/10

Poor

02 Jan 2026

Brent

Entire property just felt filthy, from the moment I got out of the car until the moment I got in the room. There was nothing major, but just the combination of literally everything being dirty, the place just needs a good deep cleaning, carpet, walls, you name it. Sheets had dirt on them like they weren’t washed. Looks nothing like the photos.

For the price of a room, it should’ve been spotless like other hotels in the same price range ($130) but this hotel had the cleanliness of a $60 dash $70 hotel.

Partner

10/10

Exceptional

28 Dec 2025

Jonathan

Large clean room. Well furnished.

Leisure Family

8/10

Excellent

25 Dec 2025

Lynne

Staff friendly and courteous

Leisure Family

6/10

Pleasant

03 Dec 2025

Jessie

Room had bugs. Don’t know if they were knats or baby flies. Flooring is not carpet so because it is winter, water and melting salt was all over our room from our shoes. No pillows were in the room for the pull out bed. Shower head did not work very well. Went to eat at the restaurant at 5pm and one of the staff was not there so we had to wait. Decided to order pizza after waiting a half hour.

Friends_and_family Family

6/10

Pleasant

30 Nov 2025

jill

The pool looks bigger in the picture. The hot tub was not working. If i would have known that I would have picked a different motel. Other then that it was good

Friends_and_family Family

8/10

Excellent

09 Nov 2025

Josh

Room was nice.

Partner

10/10

Exceptional

03 Nov 2025

Byron

Kind staff, clean room, comfortable bed.

Leisure Self

6/10

Pleasant

01 Nov 2025

Beth

We stayed here before an early morning flight and chose this hotel because of the parking and airport shuttle option. The convenience of leaving our car and catching the shuttle was definitely a plus.
Our stay itself was just okay. Unfortunately, our room was next to a family with several toddlers and there were noisy guests above us as well. The front desk clerk later mentioned that she was aware of the situation and had other rooms available—she even said we could’ve been moved. I appreciated her honesty, but it was disappointing to learn that she already knew about the noise issues. I didn’t want to complain at the time, knowing the parents were likely doing their best, and I really didn’t want to switch rooms that late.
The shuttle to the airport was great—on time, friendly driver, and smooth ride. However, the return pickup wasn’t as good. We were told it would be about 10 minutes, but it ended up being over 30 minutes before we were picked up. When we called to check, we were told the driver was delayed because the road was dark, which honestly felt more like an excuse than the real reason.
Overall, the stay served its purpose, but a bit more attentiveness and communication from the staff could have made a big difference.

Leisure Family

10/10

Exceptional

30 Oct 2025

Trista

Great stay. Comfy room

Family

10/10

Exceptional

29 Oct 2025

Dan

Nice large rooms close to airport

Leisure

8/10

Excellent

27 Oct 2025

Stacy

It was spacious and clean.

Leisure Family

6/10

Pleasant

26 Oct 2025

rose

Heater didn’t work in living area

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Amanda

Excellent service, clean and comfortable rooms.

8/10

Excellent

20 Oct 2025

Elizabeth

Pet hair

Pet hair on the floor

Partner

10/10

Exceptional

18 Oct 2025

Mary

We arrived on a Friday afternoon and found the lobby packed…2 weddings and a hockey tournament. We thought, oh no, it was going to be super noisy! However, we were pleasantly surprised by our room at the end of the hall with a beautiful view of a pond complete with ducks! The room had everything we could have wanted, and it turned out to be super quiet and a great place to stay!

10/10

Exceptional

17 Oct 2025

Jacqueline

Friendly, knowledgeable staff

Friends_and_family Friends

10/10

Exceptional

14 Oct 2025

Roger

Very courteous staff
Went out of their way to make sure I got to the airport on time.
Great food!

Business Self

10/10

Exceptional

09 Oct 2025

Tori

Clean rooms. Safe feel.

8/10

Excellent

08 Oct 2025

Kevin

Good

4/10

Poor

03 Oct 2025

Justin

Our sheets had large stains on them and the room smelled like marijuana. Was ideal with little children with us

Friends_and_family Family

6/10

Pleasant

29 Sep 2025

Brenda

Our overall stay was great, whenever i needed room services they were always quick with making sure our needs were taken care of. The room suite was cute and comfy we stayed for 3 nights and we had more then enough room. Hwy was close by and many other stores. I just wish that atleast free breakfast was included with the hotel. However they did have a restaurant. I would definitely recommend this place! Super friendly staff that makes you feel welcomed!!

Business_and_leisure Partner

4/10

Poor

26 Sep 2025

Sharon

Our door did not close behind us so when they cleaned our room they left door unlocked and anyone could enter because it was HALF OPEN! AND turned the thermostat to 62….. brrrrr when we returned. The tv in bedroom also rarely worked properly. We reported both to management so others do not experience if they were to be booked in this room. The fact that our room was unlocked for hours is disturbing at best!!!!! Was not not just unlocked it was cocked open. I think the reasons above is why we choose a different hotel chain.

10/10

Exceptional

24 Sep 2025

Debbie

Very nice hotel. Everyone was very nice. Clean. Easy to get to from the hwy

6/10

Pleasant

23 Sep 2025

Jeni

Indoor pool was too cold to even swim, hot tub was out of order. Very uncomfortable mattress.

Partner

10/10

Exceptional

22 Sep 2025

Jonathan

It was a perfect last minute choice for me everything met or exceeded my expectations

Leisure Self

10/10

Exceptional

20 Sep 2025

Linda Murray

Very friendly staff. Clean rooms.

Leisure

10/10

Exceptional

10 Sep 2025

Nicole

It was clean and comfortable. It fit the bill.

10/10

Exceptional

04 Sep 2025

Deborah

Wonderful large room with sitting/tv area. Very comfy and clean. Needs safety strips or mat in bottom of tub as it was slippery. Does have safety grip bar, though. Very close to UW Hospital East; convenient to choices of restaurants and 94/151.

Family

10/10

Exceptional

04 Sep 2025

Mark

Every thing was good

Partner

6/10

Pleasant

28 Aug 2025

Christopher

There was a musty smell coming from the closet nearest the bed. It was bad enough that my wife had trouble sleeping. The shower did not drain properly and water level got up to ankle high. We were looking forward to a soak in the hot tub but it was out of commission. The pool itself was tiny and there was an off / dirty smell in the pool area. The staff were extremely pleasant though, very friendly and welcoming. Even so not planning on staying there again.

Leisure Partner

10/10

Exceptional

13 Aug 2025

Bob

Staff was great, only need a few nightlights

10/10

Exceptional

11 Aug 2025

Linda

Easy, quiet, and quality property.

8/10

Excellent

11 Aug 2025

Laura

Everything was beautiful-room was spacious and lovely with the exception of it being 85 degrees when we arrived which was around 8pm. We turned down the temp as soon as we entered the room but it didn’t getting cooler than 76 which was not the most pleasant sleeping.

Leisure Family

6/10

Pleasant

02 Aug 2025

Liz

Building is beautiful, beds were comfy, and area is nice — but even though we stayed in a lovely corner suite, the sheets were badly stained, there was a spider and web in the tub, and fingernail clippings on the table. Front desk service was apologetic about the sheets and promptly provided new but we had to remake the bed ourselves. Also the “free airport shuttle” was the reason I picked this hotel but we needed an early shuttle and there wasn’t a driver available. Sad to say we won’t stay here again.

2/10

Poor

01 Aug 2025

Steven

Very slow service.

Leisure Family

8/10

Excellent

31 Jul 2025

Patrice

Rooms are large. My only complaint was that the pool was not in operation.

Leisure Family

6/10

Pleasant

27 Jul 2025

Kimberly

Generally speaking this was a good hotel. A couple of incidents during our stay would probably send me looking elsewhere before returning.

Leisure Family

6/10

Pleasant

13 Jul 2025

Robert

Wendys style burger

Disappointed as most cambria hotels have a chophouse. I has a burger with a square wendys style burgrr for 15.00. The best part of the meall was the 8.00 beer.

Self

8/10

Excellent

11 Jul 2025

Brook

Good stay

Leisure Family

10/10

Exceptional

07 Jul 2025

Michelle

Room was very clean. I wish you would have had a shuttle that could have driven us to downtown but we managed.

Leisure Partner

4/10

Poor

04 Jul 2025

Matthew

The staff was great, but the room with dirty. Our fridge was warm and smelt like spoiled trash, also a rather gross stain on the top layer of the bedding.

10/10

Exceptional

15 Jun 2025

Deborah

The hotel was clean butbthere were smokers thatvwerevstaying on the 2nd floor. By smokers i mean the skunky stuff otherwise hotel was very clean. I did letvthe staff lnow but they really couldn't do anything about it.

Leisure Family_with_children

10/10

Exceptional

08 Jun 2025

Alexandra

The room was really clean in all areas! Staff was super friendly and the beds were comfortable.

Leisure Friends

6/10

Pleasant

31 May 2025

Catie

It was a fine stay, clean and staff was friendly however I reached out multiple times to ask for Tylenol and the front desk never answered and the text number never responded.

Leisure Self

10/10

Exceptional

31 May 2025

Alvan

Nice

Self

10/10

Exceptional

29 May 2025

Nader

Excellent location

Business Family

10/10

Exceptional

24 May 2025

Jennifer

This was in a safe quiet location. Modern and it was nice that there is a bar and restaurant in the hotel.

Leisure Family

10/10

Exceptional

20 May 2025

Rick

Great room.

Business_and_leisure Self

6/10

Pleasant

18 May 2025

Omar A

They need upgrade the beds, was to old

Leisure Family

10/10

Exceptional

18 May 2025

Mandy

Everything was excellent at this property!

6/10

Pleasant

18 May 2025

Denise

We got a handicapped, adjoining room with very loud neighbors. We ended up moving and that worked out fine. They said you often end up with a handicapped room and/or an adjoining room when booking online…it made us second guess our choice to book online.

Leisure Partner

10/10

Exceptional

13 May 2025

shanna

Very clean & quiet location. Restaurant onsite for dinner & breakfast was a plus as no restaurants within close walking distance.

Leisure Self

6/10

Pleasant

11 May 2025

bruce

Mediocre with no housekeeping unless you stay for more then 4 nights

Rooms poorly concieved

Leisure Partner

10/10

Exceptional

04 May 2025

Jamella

Great if need somewhere to stay for an AAU tournament at Deforest High School. Highly recommend. I love the east side of Madison anyway so it was great!

Leisure Family

10/10

Exceptional

01 May 2025

Craig

Beautiful, clean, good room design

The rooms are beautiful, spacious, even the \"small\" room. Very clean. My only \"complaint\" would be the sofa bed wasn't even usable with a not so great spring mattress. Otherwise, everything was lovely!

Friends_and_family Family

8/10

Excellent

28 Apr 2025

Nicole

Nc

10/10

Exceptional

28 Apr 2025

Cathy

Everything was good

Leisure Family

10/10

Exceptional

26 Apr 2025

Andrea

Friendly staff, nice area, clean

Leisure Family

8/10

Excellent

22 Apr 2025

Amy

Need draperies to truly black out light.

Business

6/10

Pleasant

20 Apr 2025

ROBERT

We experience several issues
Room phone is not working
Blow dryer is missing in the room need go down in reception to ask for one.
Soap is empty got to go down again in reception to request for one since phone is not WORKING!!!

Leisure

10/10

Exceptional

13 Apr 2025

Edwin

The staff was super nice and very welcoming. They provided me with whatever I needed. The cleanliness in front of the entrance, the lobby, hallways and inside the rooms were superb. The only thing that I did not like is the fact that they dont have free breakfast. I would highly recommend anyone to stay there because I will.

Leisure

10/10

Exceptional

07 Apr 2025

Marjorie

Fine

Leisure

10/10

Exceptional

07 Apr 2025

Michelle

Great safe hotel off the beaten path. My friend and I were meeting in the middle of our two cities and we really enjoyed just catching up in the room. It was a very relaxing environment - we got a suite.

Leisure Friends

10/10

Exceptional

30 Mar 2025

Darrick

Quiet place. Nice and clean.

Business_and_leisure Family_with_children

8/10

Excellent

26 Mar 2025

Ma Zarina Concepcion

It was a quiet location and the staff were nice.

10/10

Exceptional

26 Mar 2025

Scott

Ok

Leisure Family

10/10

Exceptional

25 Mar 2025

Patrice

Easy access from freeway, spacious room.

Leisure Friends

8/10

Excellent

23 Mar 2025

Octavia

Nice room very clean

4/10

Poor

17 Mar 2025

Nicholas

Hotel says free breakfast and its not free. Hotel also shows that is has a nice heated pool and it is not heated or nice! extremely small and very cold.

10/10

Exceptional

15 Mar 2025

Steve

Great Stay!

Clean and tidy room. Plenty of space and quick check-in and check-out. No issues except for the guy above me who sounded like he was moving in from 6- 9 PM. 😆

10/10

Exceptional

10 Mar 2025

Erik

I had a very good stay over Christmas. Everyone staff was very gracious with my having to extend my stay each day do to weather and family. I got to Madison a little frazzled and under the weather but your staff made me feel at home. Thank for helping make difference in my holidays this past year

Self

8/10

Excellent

02 Mar 2025

Nicole

Most things were pretty good. Good size rooms. Sad the hot tub is closed permanently.

Leisure Family

2/10

Poor

23 Feb 2025

Verified traveler

Don’t stay here

Property was clean
Heater in room was so loud
No sleep all night

Friends_and_family Family

10/10

Exceptional

15 Feb 2025

Rondi

Room was clean ans well appointed. Not a lot of noise, in fact, very little noise. Overall very pleased with the facility and would return.

Business Self

6/10

Pleasant

03 Feb 2025

Kris

Disappointed

Stayed there for a local event. Was hoping for a relaxing stay considering the event we were attending was a tough one. Come to find that there was no hot tub to relax in and it wasn’t noted on the website for us to be able to know this. Website also states that it has a nice “restaurant” which consisted of appetizers and bar food at best. Upon entering the room, the entrance light was not working so we stumbled about until we found a bathroom light. On a nicer note, the room was clean and cozy but lacked ANY instructions or a pen/paper for us to be able to look for local restaurants or grocery stores. It also left us with no instructions on how to use the tv remote or what channels were available. A very slim few to choose from when we did manage to figure it out. Overall visit was very disappointing even though the facility was pleasing to the eye.

Partner

10/10

Exceptional

17 Jan 2025

Angel

Great room

6/10

Pleasant

13 Jan 2025

Debra

Comfy beds, but isolated location

The bed was very comfortable. The staff was very friendly, especially the young man who came to pick me up at the airport in the shuttle when I called.site wasn’t clear that you need to make a reservation for the shuttle. Also, not available before 8 AM. No restaurants within walking distance. Food at onsite restaurant was not that good. Server had difficulty understanding what I wanted to drink, but she was friendly when she wasn’t talking with her friends. On-site restaurant isn’t open on Sundays. The lobby area is large and comfy. The jacuzzi is permanently closed. The rooms are large, with a nice sitting area. about 10 to 15 minutes away from the airport via Uber, which you’ll need for early or late flights. Cost for a Uber at 6AM was $29.00.

Business

10/10

Exceptional

02 Jan 2025

Verified traveler

Great stay - will stay again!

From the moment I booked with Hotels.com, I made a small request about room views and the Cambria staff sent a message saying they would do everything they could to accommodate. And they did! Staff was always available immediately upon arrival to the desk, hotel was clean and quiet, and maintained well. My room had a mini fridge and microwave, both of which I used and worked great. I did not use additional amenities during my stay but did notice a sign stating the hot tub was out of order, but this did not affect my stay or review. Thank you!

Business Friends