Name: Aito Igloo & Spa Resort
Address: Seitarannantie, 437, Rovaniemi, 97240, FI

10/10

Exceptional

13 May 2026

Alexia

I had a great time, I enjoyed the spa and other amenities daily. The raindeers were adorable, the views were amazing and I truly enjoyed my time there.

10/10

Exceptional

30 Mar 2026

Eve

e had the most incredible 4 days and 3 nights at Aito resort. It was a completely 5 star experience from start to finish, with all of the small details considered by the staff for the ultimate experience.

We were celebrating my partners 30th birthday and staff went above and beyond to make it special.

We did the snowmobile experience and northern lights hunt and we were lucky enough to experience the Aurora on the hunt and again from our igloo.

Above all - the staff here are faultless - the staff in both restaurants, the guy in the spa, Wendy in the safari house, maintenance guys and reception staff. So so friendly and kind. Thank you guys for making such a special 30th birthday for my partner - we want to come back for my 30th now in 2 years! X

10/10

Exceptional

23 Mar 2026

Zashary

This hotel is truly centered around nature, making it the perfect place to relax and disconnect from the hustle and bustle of the city. They offer areas for sledding, reindeer that you can feed if you purchase food at reception, a spa with two complimentary hours per day, as well as outdoor and reception firepit areas. The rooms are comfortable, clean, and cozy, although I wish there were more luggage storage options and a thermometer for better temperature control. Breakfast is included (7:00 AM to 10:00 AM) and is served buffet-style. While it’s not very large, it offers enough variety to start your day off well. There are two restaurants: one casual dining option with great salmon soup, and another more à la carte experience. The river view is stunning (especially frozen in March), and there’s even a spot for an icy dip if you’re feeling brave. You can sometimes see the Northern Lights from the hotel if the sky is clear, though excursions are still recommended due to some light pollution. The staff is very friendly, and their WhatsApp service is a big plus. You can also book excursions directly with the hotel, which is helpful since many tours don’t pick up there. They offer shuttle service to the airport, Santa Claus Village, and downtown Rovaniemi. The only downside was some communication challenges with spa staff for international guests, which could be improved. Aside from that, we loved everything. It’s a bit pricey but definitely worth it.

Partner

10/10

Exceptional

23 Mar 2026

Zashary Enid

This hotel is truly centered around nature, making it the perfect place to relax and disconnect from the hustle and bustle of the city. They offer areas for sledding, reindeer that you can feed if you purchase food at reception, a spa with two complimentary hours per day, as well as outdoor and reception firepit areas. The rooms are comfortable, clean, and cozy, although I wish there were more luggage storage options and a thermometer for better temperature control. Breakfast is included (7:00 AM to 10:00 AM) and is served buffet-style. While it’s not very large, it offers enough variety to start your day off well. There are two restaurants: one casual dining option with great salmon soup, and another more à la carte experience. The river view is stunning (especially frozen in March), and there’s even a spot for an icy dip if you’re feeling brave. You can sometimes see the Northern Lights from the hotel if the sky is clear, though excursions are still recommended due to some light pollution. The staff is very friendly, and their WhatsApp service is a big plus. You can also book excursions directly with the hotel, which is helpful since many tours don’t pick up there. They offer shuttle service to the airport, Santa Claus Village, and downtown Rovaniemi. The only downside was some communication challenges with spa staff for international guests, which could be improved. Aside from that, we loved everything. It’s a bit pricey but definitely worth it.

Partner

10/10

Exceptional

22 Mar 2026

Özlem

Everything was perfect, only breakfast was weak

Friends_and_family Family

8/10

Excellent

20 Mar 2026

Mervi

Mukava paikka, laadukkaat tilat

10/10

Exceptional

19 Mar 2026

ARIEL

Arriving at Aito after a long flight was such a relief. Everything was super seamless — transportation was already handled, check-in was easy, and it just made the whole arrival feel really smooth.
The staff were amazing. Everyone was welcoming, helpful, and just really on top of everything without it feeling overdone.
Watching the Northern Lights from the igloo was definitely a highlight — such a cool experience and something I’ll remember for a long time.
Also, the spa was perfect after that much travel. Really calm, well designed, and a great way to reset.
Overall, such a beautiful property and really well thought out experience from start to finish. Would absolutely recommend.

Self

10/10

Exceptional

13 Mar 2026

Liana

It was amazing. Although very far from the city and we had a cloudy few days, the spa, amenities and staff were amazing. Everyone was very accommodating and it was very easy to communicate with staff via Whatsapp or in person. The shuttle service was great, the booked tour with the hotel worked perfectly, restaurants were good and it was a great stay.
Highly recommend a trip to Aito in the rovaniemi area. A perfect little escape

Family

10/10

Exceptional

12 Mar 2026

Rafael

Beautiful

Partner

10/10

Exceptional

09 Mar 2026

Hugo

Amazing weekend. Had an amazing view of the Northern Lights due to the hotel being away from the city. The spar was amazing, was a really good weekend

Partner

10/10

Exceptional

07 Mar 2026

William

Stayed for a night in an igloo and the service from staff was first class from the moment we were picked up from the train station. Our igloo had great views of the surrounding nature with amazing resort facilities. The spa and sauna was very relaxing and breakfast was delicious. Would stay here again if I return to a Rovaniemi one day.

Partner

10/10

Exceptional

02 Mar 2026

Nieves

Todo mega encantado. Las instalaciones , el entorno , el trato del personal. Volvería sin dudarlo

10/10

Exceptional

28 Feb 2026

Hubert

We stayed at Aito Igloo & Spa and really enjoyed our time there. The hotel offers several different types of accommodations, and we stayed in the main building, which was comfortable and convenient.
The spa area is wonderful, with plenty of options to relax - Jacuzzis, saunas, pools, and cozy lounging spaces. There’s even a cold plunge spot right in the lake, which was such a unique experience. The front desk staff were incredibly friendly and always ready to help. They welcomed us with a hot drink and popcorn, which was a lovely touch, and we were pleasantly surprised to receive a small gift on our last day.
The views are stunning no matter which room you stay in, and breakfast was very good. We also had dinner at the hotel each night, and the food was decent and satisfying. We’d definitely recommend Aito Igloo & Spa to anyone looking for a relaxing and scenic stay.

Family_with_children

10/10

Exceptional

27 Feb 2026

Jonelys

Incredible staff here at this location I truly don’t have the words! This was my very first time in Finland and they made sure I felt at home! Definitely will be back again!

Friends

10/10

Exceptional

22 Feb 2026

David

Incredible stay. Staff were

6/10

Pleasant

02 Feb 2026

Fhatama

We had a mixed stay. The biggest positive was the staff, everyone was warm and helpful, especially Anika, who went above and beyond, and Gabriel, an excellent guide who made the excursions enjoyable. The setting is beautiful, the spa is nice, and airport transfers were convenient.

However, there were major issues. The treehouse is extremely small and felt claustrophobic even with three people. Food was a serious problem, despite written confirmation months ahead that our dietary needs could be met, we were told four days before arrival that they couldn’t. Given the remote location and severe allergies in our group, this was very stressful and unacceptable. Portions were small for the price, breakfast options for non-meat eaters were very limited, and no manager was ever available to speak with us.

We also had a negative spa experience due to other guests disrupting a reserved booking, with no follow-up from management. Overall, the staff on the ground were the only real highlight, trying their best despite poor management.

Leisure Friends

10/10

Exceptional

27 Jan 2026

Edwin

This resort exceeded all our expectations. Clean comfortable excellent hospitality. The Spa team is exceptional!

Partner

10/10

Exceptional

25 Jan 2026

Ole

The whole atmosphere was fantastic. Service was spot on, food very nice and the ambiance was tip top

Partner

8/10

Excellent

21 Jan 2026

Akile

Simple breakfast not a great variety to choose from. Evening meals were great.

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

Michael

Superb facilities and fabulous staff.

Friends_and_family Friends

10/10

Exceptional

11 Jan 2026

Jodie

Oh my goodness I can’t find the words to explain how beautiful this property is!!!! We were only booked for one night, but we extended for four.! the staff is amazing. The facilities are amazing… You really can’t go wrong.

2/10

Poor

27 Dec 2025

PAOWEN

付了一晚$155000台幣，結果到飯店說沒房，說平台沒付錢所以沒房，結果平台說飯店超賣，真的是爛爛爛，好不容易飛了20幾個小時要去住樹屋飯店，結果害我們拖著五箱行李流浪在外面五小時找其他飯店

Friends_and_family Family

10/10

Exceptional

15 Dec 2025

Audrey

Un personnel digne d’un palace, arrangeant et un service top
Des chambres confortables
Un cadre somptueux
Un spa super et calme
Un restaurant de qualité

Tout est reuni pour un super sejour !

Friends_and_family Family

10/10

Exceptional

14 Dec 2025

Jennifer

This an absolutely great place! The igloo tent was warm and comfortable, the restaurant great and the spa facilities were lovely. The service is lovely especially the free transportation offered. A scenic and beautiful place - quiet and recommended

Friends_and_family Family

8/10

Excellent

11 Dec 2025

Konstantinos

The location is amazing, so are the treehouse rooms. Highly recommended. Yet, lunch was awful, a frozen pizza for 20 euros. And only hotel I have been where check out is at 11 and check in at 4 pm. You pay full price for 19 hours.

Leisure Family_with_children

10/10

Exceptional

28 Nov 2025

Jenna

Overall really good resort starting out. Can get lots of Northern lights opportunities and scenery is gorgeous.

Leisure Friends

10/10

Exceptional

19 Nov 2025

Geneviève

Un site vraiment extraordinaire avec une très belle offre d'activité et du personnel très sympatique. J'ai beaucoup aimé la présence des rennes sur le site ainsi que les installations de sauna et spa qui sont aussi très agréable.

Self

8/10

Excellent

14 Nov 2025

Christina

It would have been Nice to have some fruit, cut out at the breakfest buffet. And people were sitting very close to the buffet, so it could be difficult to get the Food and juice.
The spa was nice, maybe put a sign up to the locker-room(where you change before going to the spa) as we had trouble finding it and just thought it was toilets.
Over all, a very fine hotel

Partner

10/10

Exceptional

13 Nov 2025

tim

Just a beautiful property in a stunning location

Leisure Partner

10/10

Exceptional

03 Nov 2025

Shruti

amazing time ..cute igloo ..staff gave special care . easy to co
ordinate and talk on what’s app

Leisure Self

10/10

Exceptional

10 Oct 2025

LUIS

Patricia, Bruna and Dan are amazing people, they are passionated about their work. The hotel is a paradise in the middle of the forest. Me and my family have a very good time there.

Leisure Family

10/10

Exceptional

19 May 2025

Wendy

This is the perfect place to relax and regroup

Business_and_leisure

8/10

Excellent

04 May 2025

Jennifer

I loved the staff and the spa side away from the desk was great as was the food. I saw the Northern Lights which was the main reason I chose this remote location.

Leisure Self

10/10

Exceptional

08 Apr 2025

Ning Zi

Unforgettable Stay at Aito!

We had an amazing experience at Aito, and we highly recommend it! The spa facilities were excellent, with finnish sauna and jacuzzi. Snowmobiling was an exciting adventure that allowed us to explore the beautiful surroundings in a fun way.

The lake-view igloo was simply adorable—though small, it offered stunning views and a cozy, magical atmosphere. We absolutely loved the Junior Suite. It was spacious, beautifully decorated, and felt like a true home away from home. The staff at the resort were incredibly helpful and attentive, making our stay even more enjoyable.

Overall, our time at Aito was unforgettable, and we hope to return one day!

Friends_and_family Family

10/10

Exceptional

25 Mar 2025

Anushree

Had a wonderful time

Leisure Self

10/10

Exceptional

23 Mar 2025

Lasheea S

The property is SO SERENE! I loved everything about this space! I stayed in the treehouse and loved the aesthetic! The spa is great! The staff is very accommodating and friendly. I saw the Auroras for hours! I plan to continue visiting to come unplug and reset annually!

8/10

Excellent

22 Mar 2025

Eric

Good but could have been better.

Good but not great.

Some things were excellent but the excessive light pollution from the hotel and the excessive amounts of light diminished the aurora experience. Even all the way on the lake the bright lights of the resort spilled excessive light pollution for what is otherwise an extremely dark area.

The treehouse was very fun, dinner was good but slow.

Friends_and_family Family

8/10

Excellent

05 Mar 2025

Hugo

It's great that they offer transfer to and from the resort, the resort is beautiful and the spa is very good. The only downside was the food at dinner, very poor presentation and not very tasty.

Leisure Partner

10/10

Exceptional

26 Feb 2025

Andrew

Great stay for families

6/10

Pleasant

26 Feb 2025

Courtney

The igloos were a fun experience, but similar to glamping - no shower, and a compostable toilet that wasn’t changed during our 3 night stay. Our bed also was only made for the first time on our last night. There was also a carafe of water in your room that you had to refill yourself during your stay, and reception rarely had water, so it felt like it was hard to come by.

Service was also not 5 star quality - they would serve multiple customers at once (instead of dealing with one issue and moving on) and then speak openly about other guests problems in front of customers. We had a 4pm check in and when we returned to reception at 5pm, we had to wait 20 mins while the staff got distracted on another guests issue before they could check our room and let us in (we arrived at the hotel at 1pm).
The hotel is very remote so I’d advise bringing your own snacks, because if you miss lunch, there’s nothing to eat until dinner at 5pm. The food however was delicious and felt 5* (albeit a little pricey). We also wished the aurora bar was open more nights after dinner - they didn’t say when it would be open but is a nice place to have a drink and roast some marshmallows.
The spa facilities were good and it was fairly quiet during our stay.
Would recommend Baba Husky’s Husky ride as an activity - you just need to organise a transfer (you have to pay) out of the resort to nearby Santa Claus village. That was the highlight of our stay.

Leisure Partner

2/10

Poor

25 Feb 2025

Stuart

We choose to stay in the igloo upon viewing the room is was not as listed on Expedia. I advised the hotel of this and they didn’t offer a solution. I asked if we could go into a lesser room with based facilities. I was told I couldn’t get my money back. This is not acceptable.

Leisure Partner

8/10

Excellent

15 Feb 2025

Rouja

The location was superb and so were the facilities. However, there is no management to guide the young staff left alone to run the hotel.....there is also more to be done on clearly stating the local activities and prices....the restaurant menu, especially lunch need to be a more varied if you are staying for more than two days. Airport pickup is chaotic and overal management needs to be improved.

Leisure Partner

10/10

Exceptional

08 Feb 2025

Sandra

Beautiful resort.

Leisure Partner

10/10

Exceptional

04 Feb 2025

Cristina

I absolutely love everything, the property is beautiful is quite, the spa is amazing,the food is tasteful,the staff is amazing and helpful, I had a great time with my family ,thank you.

8/10

Excellent

19 Jan 2025

Verified traveler

Treehouse not worth the price

Stayed in one of the treehouses for one night and took advantage of the spa. The novelty wears off once you realize you can’t control the temp of your room. The spa was fine but already needed had some wear and tear despite being relatively new. American style breakfast want worth waking up in the dark for.

Partner

4/10

Poor

05 Jan 2025

Shay

Let's start with the good. We came to see the aurora borealis and we were able to accomplish our goal. There are a few staff members that are exceptionally well and if they staffed the entire property with these three staff members and then it would be exceptional. The staff were Andrea, Tree who worked as the manager in dining and Patty the manager.
The property is missing the details that make it qualify to be a 5-star.
First five star properties have five star customer service and that was significantly missed at this property. For example, Manus, in the dining needs customer service training. He acted as if we were in inconvenience and was unaccommodating.
Having a limit on visiting the spa facilities is insane when that's all you can really do in property and when you're paying 1400/ night.
The rooms should have closet space and room for luggages.
There should be room service.
House keeping should make up beds daily and supply cold water in rooms.
There should be a transport buggy for moving around the property in the cold.
Lastly, when the Aurora is out, turn the lights down on property to make it easier for guest to see and enjoy.
I was assured the property will make improvements by next year so hopefully others will have a different experience.
If none of these details matter to you, you'll have a great time.

10/10

Exceptional

29 Dec 2024

Darren

Amazing views in the day and even more amazing at night in the treehouse seeing the northern lights, staff very helpful and friendly, food was great, travel was an hour ish to the city and Santa Claus village

Leisure Family_with_children

8/10

Excellent

10 Dec 2024

Rossana

STUNNING property.. only thing, it would be lovely if it was just for 18 at times children were very loud and disrupting. Other than that a peaceful winter paradise!

Leisure Partner

10/10

Exceptional

09 Dec 2024

Alvaro

Excelente hotel beatiful

Family_with_children

10/10

Exceptional

06 Dec 2024

leanne

Absolutely beautiful, highly recommend. We cant wait to go back . The only things would suggest and not a criticism at all , but a mirror in the bedroom area would have been nice and a wider choice of lunch time menu, but understand they are keeping to traditional cuisine. A coffee lounge area would have have been amazinv give. The location . Honestly the best place i have ever visited . YOU HAVE TO GO !!

Leisure Partner