Casa Grande Hotel (awajishima)

10/10

Exceptional

25 Jun 2026

Barry

Friendly helpful staff. Good value for the money

10/10

Exceptional

24 Jun 2026

Judith

Our room was clean and staff were nice. Breakfast buffet is a bonus. Workout room has individual TVs on select equipment and towels. It was great.

Family_with_children

6/10

Pleasant

24 Jun 2026

Terri

Hotels.com advertised “off leash area”, NOT true.
As for the property, after driving all day arrived shortly before check in, charged me $ 20,, really??? Get to room. Must have interuped house keeping since there was dead bug on ice bucket lid. AC dripping water all over floor. Just not the Radisson standard I’m used to.
Dennis was the highlight

10/10

Exceptional

23 Jun 2026

Andrew

Good:
-Room was clean, had plenty of towels.
-Pool cleaned every morning, hot tub was on and looked clean, area surrounding it has a lot of room to sit or lay outside, with full sun from early in the morning until late afternoon.
-Both front desk employees I interacted with were great; accommodating and friendly.

Meh:
-The 'smart fridge' was quite slow to chill anything I put in there, despite looking modern and nice.
-Any water coming out of the tap was over 100 degrees in temperature.
-Pillows were either too flat or too thick--nothing in between.
-Some structural stuff in the room; floor had a large sinking area right in the middle, bathroom door frame was rusting and peeling away on the inside.

Nit-picking:
-Housekeeping came knocking just after 7am (including on weekends) unless I hung the do not disturb sign.
-Free breakfast would've been better if there was more fruit available (I saw only a couple Apples each morning) or if it stayed open later than 9AM.

2/10

Poor

23 Jun 2026

David

The maintenance was horrendous rust running down the back shower wall tub stopper rotted out diverter valve dripped all the time drywall and texture obvious signs of water damage never checked for moles or re-textured they just painted over it. I was charged two times for a deposit could not understand why because one of their staff members made a mistake will never stay there again would stay at Motel 6 first.

Partner

8/10

Excellent

22 Jun 2026

Jessica

Excellent and friendly personnel- check in was quick. My room was spacious. There is some road and railway noise in the night, but I slept great and enjoyed and expansive breakfast buffet the next day at the property’s on-site restaurant. I will be back to stay.

Self

10/10

Exceptional

21 Jun 2026

Cynthia

The rooms were roomy and the complimentary breakfast was great and the staff were really nice

Family

8/10

Excellent

21 Jun 2026

Kurt

This hotel is in good location and has friendly stuff, but the only thing is lacking is a good restaurant on the premises.

Family_with_children

10/10

Exceptional

20 Jun 2026

Fabiola

Breakfast was amazing! Rooms were clean as well. A little wear and tear on the walls and in the shower but it’s bound to happen with time. Pool area was constantly cleaned and has a nice lounge area. Staff was friendly as well!

Partner

8/10

Excellent

20 Jun 2026

sonia

Pool was a little dirty but doable!

Partner

4/10

Poor

19 Jun 2026

David

It was more like a cheap motel six not the quality of a Radisson. I’m used to.
Rust running from the grab bar down the back wall of tub/shower, stopper was rotted out in tub, would not stop the water for bath, moisture was present on bottom of drywall walls in bathroom, no apparent mold inspection or new texture. It was just painted over.
Jacuzzi was dirty could not use. I was called to the front desk three times to clarify our booking on Hotels.com had to pay two deposits horrible experience would never stay there again

Partner

10/10

Exceptional

18 Jun 2026

Tahiry

We stayed for one night, family of 4 the kiddos loved the pool, I highly recommend it.

Family_with_children

8/10

Excellent

15 Jun 2026

Kambrie

Great water pressure in the shower, clean room. Not the best beds, but not terrible.

Friends_and_family Family

8/10

Excellent

15 Jun 2026

Natasha

It was okay but overall I will spend the extra coins next time to stay at a much better place.

Family

8/10

Excellent

13 Jun 2026

Dana

Rooms were clean, staff was nice. Not in the best of area but beds were comfortable and the price was right.

Partner

4/10

Poor

10 Jun 2026

Barry

The hotel was worn and poorly maintained.

Partner

6/10

Pleasant

10 Jun 2026

Veronica

My stay at the Radisson was a mixed experience. One of the primary reasons we chose this hotel was the large swimming pool that was prominently featured in the photos and advertisements. Unfortunately, the pool did not meet expectations during our stay. When the pool was functional, it contained a noticeable amount of tree debris and did not appear to be well maintained. On the other days that we attempted to swim, the condition had worsened. The water had an oily sheen on the surface and contained even more debris. We were informed that chemicals would be added to clean the pool, but this significantly impacted our ability to enjoy one of the hotel's main advertised amenities. Most of the staff members we encountered were friendly, professional, and helpful. The bartender in particular provided exceptional customer service and was extremely welcoming throughout our stay. The only negative staff interaction involved the breakfast host. On both mornings, we were not greeted upon arrival. Instead, the first question asked was, \"What room are you in?\" During one visit, she appeared upset because we walked through an area she had already mopped and that had dried. She commented, \"That's why I put those signs out.\" While I understand the importance of safety and respecting wet-floor signs, the interaction felt unfriendly and unwelcoming. Overall the staff friendliness enhanced our stay however the pool condition was a major disappointment.

Family_with_children

6/10

Pleasant

07 Jun 2026

Jesse

The beds were very hard. Not comfortable. Squeaky also. The refrigerator wasn’t that cold. And don’t have a freezer portion. I was unable to adjust the temperature of the room . Staff was great. Room was clean property was nice.

Self

8/10

Excellent

04 Jun 2026

Jose

Enjoyed the stay. Staff was very friendly

Partner

4/10

Poor

02 Jun 2026

ROBIN

Multiple issues with the bathroom. As it was only a one night stay I couldn’t be bothered to ask for a different room. But these issues must be known to management, and obviously ignored. That alone sends a badd d message.

Partner

10/10

Exceptional

01 Jun 2026

David

Had a great stay staff was extremely helpful

Family

8/10

Excellent

31 May 2026

Elida

Solo una sugerencia la comida está muy salada

Family_with_children

10/10

Exceptional

31 May 2026

Barry

We had our dog with us. We appreciated the VERY large pet relief area. Unfortunately, there was a guest that didn't clean up after their large dog. Every day when I walked my dog (and picked up after her), there was a new large pile left by an inconsiderate dog owner. That is NOT the hotel's fault. They have excellent Happy Hour. Menu choices were limited, but we took advantage of what they served. Drink prices were fair.

Partner

8/10

Excellent

31 May 2026

Anthony

Great breakfast great staff

Friends_and_family Family

10/10

Exceptional

29 May 2026

Palani

.

6/10

Pleasant

29 May 2026

Anthony

Terrible check in experience

8/10

Excellent

26 May 2026

Richard

Our stay at the Radisson was good . The room was comfortable and a minor issue came up and was dealt with by the staff and taken care of quickly . The staff was very pleasant and helpful .
We had stayed there previously and it was also a good experience . We will return and stay again.

Partner

10/10

Exceptional

25 May 2026

Jose

Good

8/10

Excellent

25 May 2026

Teri

The breakfast items that should have been hot were cold every morning.

Friends

6/10

Pleasant

21 May 2026

Melissa

The hotel was clean and looked like it had been updated recently but they did not update the plumbing. The toilet stuck when flushing, the water would NEVER get cold (something I require to wash my color treated hair) and the hotel is right next to the train tracks.

Self

6/10

Pleasant

20 May 2026

Autumn

Breakfast was okay, definitely a homemade feel. Eggs, beans, sausage, and pork with green salsa. The lady working there wanted us to pay for another adult for my 16yo kid.
The pool was nice
Our room had a hard time cooling down

Friends_and_family Family

10/10

Exceptional

19 May 2026

Jacquelyn

We should be able to bring food up to the room if one of the guests are unable to make breakfast. I also had to get my own items instead of them being brought to me. New glasses and cups should be given or dishwashing liquid should be provided.

Family

8/10

Excellent

18 May 2026

Timothy

Clean and nice place to stay!

Pet

6/10

Pleasant

17 May 2026

Alexis

A lot needs to be updated i mean for 160.00 a night I expected more. Bed mattress. You can hear all the noise outside rooms, doors slamming. Bathrooms need to be better cleaned and also needs an update.
But food from bar was excellent!
Breakfast was good too. And pool was nice. I would stay agian if they do updates and clean better . But staff was great. Thank you

Friends_and_family Family

6/10

Pleasant

16 May 2026

Ray Don

Buffet breakfast was hearty and full of good, healthy options. Coffee could be better, but it was solid, hot, and ready. Facilities and public areas are time-worn, and we had a big bucket on our hall capturing a ceiling water pipe leak. The room was spacious and clean, and the staff were all super friendly and helpful.

Partner

10/10

Exceptional

16 May 2026

Ludivina

Loved my stay there!!

8/10

Excellent

11 May 2026

Tim

My only problem is the bed was to hard, i like a firm mattress but not hard! Everything was very clean! Staff were super nice! Definitely will stay again

Partner

6/10

Pleasant

11 May 2026

Mike

The check in staff made mistakes charging my credit card. Double charged the pet fee and are not able to correct the problem

Friends_and_family Family

8/10

Excellent

07 May 2026

Laurie

The staff were great. The breakfast area was cozy and friendly. The bathroom n our room needs attention.

Partner

6/10

Pleasant

05 May 2026

Randy

Buffet breakfast was ok, I didn't like being Questioned about taking our breakfast to the room for my disabled wife. Bar food was not very good and it was very expensive for what you got.

Friends_and_family Family

6/10

Pleasant

03 May 2026

Nick

Check in was at 3 and I finished my appointments early so I was hot and tired and decided to go there early, around 1. They said that my room was cleaned and ready but it would cost me $20 for early check in. I explained that I was going to check out early and if they could wave the fee. They said no so I paid it but it left a bad taste. I will never stay at another Radisson again. I hope clipping for an extra $20 was worth it.

Partner

10/10

Exceptional

01 May 2026

Cheryl

Clean room

10/10

Exceptional

23 Apr 2026

John

The Radison in Casa Grande was in a location close to the I 10, had a nice breakfast and was in in good condition.

Partner

6/10

Pleasant

20 Apr 2026

Vanessa

We arrived a few minutes before check in and they were able to get us in but unfortunately my sibling that had rented another suite was made to wait 45 mins after check in time because the room was not ready. The bathroom in the room wasn’t very clean and the breakfast in the morning was not good. Id rather go elsewhere for breakfast.

Family_with_children

10/10

Exceptional

18 Apr 2026

Gerrit

Great hotel, though room prices are up there !!

Pet

10/10

Exceptional

17 Apr 2026

Dalania

Clean room. Great breakfast

Friends_and_family Family

6/10

Pleasant

16 Apr 2026

Marilyn

For me it was not a good fit, but I was stuck with no refund. The bathroom seat was up, there were hairs I seen, the toilet wouldn’t flush a few times. It is a dated property. They put me a single female in the back with a conjoining room, I found that suspicious but hadn’t slept in days. Me personally I was uncomfortable.

Self

8/10

Excellent

16 Apr 2026

Gael

The elevator closest to our room was broken. That is not really anyones fault but the room we were given was as far away as possible from the second elevator. It took us a long time to get in and out of the room each time. The desk clerk was apologetic but it just took up a bunch of our time as it is a quite large hotel. We are in our 70's which makes it even harder. Old folks should get the more convenient rooms.

Family

6/10

Pleasant

13 Apr 2026

Barbara

Room bathrooms need updating. Breakfast had good variety but the cooked food was not cooked well.

Family_with_children

10/10

Exceptional

12 Apr 2026

Lillie

The staff is amazing. Dennis at the front desk and Anita in the breakfast area were amazing. Anita is the hardest working individual I’ve seen in a very long time. They are lucky to have her. Rooms were clean and the patio is wonderful. Great place. We’ll be back!

Family

4/10

Poor

12 Apr 2026

Natasha

Drain didn’t work in bathroom. Night maintenance unable to fix sooo no shower. It was giving cheap remodel. Photographs better than it is. Staff on the other hand was great.

Family_with_children

10/10

Exceptional

05 Apr 2026

Marcos

Met the standards

Self

8/10

Excellent

31 Mar 2026

Paul

Yes to both

Friends

6/10

Pleasant

25 Mar 2026

Betty

The first room I was in had a horrible musty smell. The second room was much better but the drain in the shower did not work well. I had wrap a piece of plastic around the drain cover in order to have the water drain while showering. There were also rust stains on the shower wall.
The staff was very friendly and helpful during our stay and the breakfast was wonderful.

Business

2/10

Poor

24 Mar 2026

Mark

The air conditioner made a loud clanking noise and the jacuzzi was no where near above about 80 degrees at 09:00 in the morning. The maintenance person told us it should start getting warmer and it never did after another 1/2 hour.

Friends_and_family Family

6/10

Pleasant

23 Mar 2026

Renee

Parking lot lighting needs lots more lighting. Room was adequate. Property needs a bit of TLC.

Partner

10/10

Exceptional

22 Mar 2026

Kim

Nice staff, clean room

6/10

Pleasant

21 Mar 2026

Katherine

Hotel was nice, room ok. Staff friendly, breakfast good. Location of room not good….right next to exit/entrance door that slammed late into the night and starting again at 4am! Next visit I’d be more careful.

Self

8/10

Excellent

19 Mar 2026

Deb

Nice pool and rooms. The shower leaked alittle

4/10

Poor

19 Mar 2026

Annie

The overall room was clean, but the bathroom door knob became jammed from the outside and we were unable to access. I called reception twice and it went on answered at about 5:34pm. I personally went down to the front desk and there was a young lady tucked away in a nook off of the front desk applying makeup. I reported the problem which she seamed unconcerned while calling maintenance. After about 15 mins a Young lady who Identified her self as maintenance assessed the issue and apologized and offered to tape the locking mechanism on the door with duct tape, she was kind and very polite. I felt unsatisfied overall because for the price I paid I expected a better quality experience of the promises.

Friends_and_family Family

10/10

Exceptional

19 Mar 2026

Blair

Staff was great, clean room enjoyed our stay

10/10

Exceptional

16 Mar 2026

Harold

Only one tiny issue and it’s really not the hotel’s fault, but it’s literally in the middle of a small town. But the place itself is great! Very clean modern room, the whole hotel was kept clean inside and out! Friendly staff as well. Would definitely stay here again if I ever had to go back to this city.

Family_with_children

10/10

Exceptional

16 Mar 2026

Marie

Our room was great, very clean and roomy

Partner

8/10

Excellent

16 Mar 2026

Michelle

breakfast was decent, pet friendly, room clean, we had 4 1 room did have strange smell though, 1 downfall was the train, staff very kind, the bar/grill food was excellent the family meal deal with wings was excellent!! waitress was excellent very friendly and accommodating even though we arrived right before closing!!!

Family_with_children

4/10

Poor

16 Mar 2026

Roger

The staff was very friendly and accommodating we needed to change rooms because of highway noise which they did and the next night there was a party and it was very loud till 4 AM in the morning and that would be my complaint

Friends_and_family Family

4/10

Poor

14 Mar 2026

Hersha

Over paid for a hotel room that was clearly a used and dirty room. Old walls covered up with white paint, shower floor has a dirty brown color, beds were hard and not comfortable. Paid $300+ to stay at a hotel that looks like a Motel 6.

Friends_and_family Family

8/10

Excellent

10 Mar 2026

David

Maintenance needs better skill set. Electrical was not up to code for the air conditioner, screws falling off the door lock…

6/10

Pleasant

09 Mar 2026

Matthew

The rooms are falling apart and left that way. No towel rack to hang your wet towel but you can see where they patched up holes for the racks. tile isn't grouted so its just collecting mold from the water in the bathroom. The shower tub is warped so there's air pockets under it. They didn't finish tape and mud on the seams so you can see the sheet rock and edges. There's a weird opening above the lights thats just open to electrical wiring with a shower and the steam thats just asking for trouble. Remote wouldn't work so I had to use the TV to change channels. The bed was very well made and nice sheets and mattress. The staff were actually really great for a lot of the finishing touches being left off.

Partner

10/10

Exceptional

09 Mar 2026

LaWanda

Great place to stay. Staff was so friendly.
Rooms were nice and clean.

Partner

10/10

Exceptional

08 Mar 2026

Dallas

We just had a quick one night stay but the room was clean and comfortable.

Friends_and_family Family

4/10

Poor

07 Mar 2026

michael

Noise on the road side of hotel kept us awake all night.

Friends_and_family Friends

8/10

Excellent

02 Mar 2026

Luz

The room was cleaned, pool was nice but to much bees around…. Our experience was good

Family_with_children

10/10

Exceptional

26 Feb 2026

Mercedes

Great place and clean

Pet

6/10

Pleasant

25 Feb 2026

Alfredo Santiago

The hotel was clean and the staff was friendly. Our shower did not have very hot water, it was luke warm at best.

Partner

6/10

Pleasant

25 Feb 2026

Cody

Middle tier

10/10

Exceptional

22 Feb 2026

Michael

Great staff - great room!

Partner

6/10

Pleasant

22 Feb 2026

Mary

Toilet waa loud the AC rattled and no electric power on the one side of the bed.

Partner

10/10

Exceptional

22 Feb 2026

Dave

Yes

2/10

Poor

20 Feb 2026

daniel

.

8/10

Excellent

20 Feb 2026

Michael

Room appeared to be renovated and were clean and comfortable. The hotel looked like it was being updated since it was a different brand before Radisson took it over.

Friends_and_family Family

6/10

Pleasant

18 Feb 2026

Robert

Receptionist took forever to get us checked in. Shower did not work well & water did not drain. Key did not work & had to swap rooms. Room service knocked on the door at 6:45am trying to clean the room.

Partner

8/10

Excellent

14 Feb 2026

Janet

Room was very clean and housekeeping was excellent!

Self

10/10

Exceptional

12 Feb 2026

Mercedes

Clean and great place

Business

8/10

Excellent

07 Feb 2026

Charmaine N.

Room was very nice. Not much parking though

Leisure Self

8/10

Excellent

02 Feb 2026

Keith

All of the above

Leisure Partner

10/10

Exceptional

01 Feb 2026

Howard

Room and staff was amazing

Friends_and_family Family

8/10

Excellent

27 Jan 2026

SILVIA

Friendly staff

Partner

8/10

Excellent

21 Jan 2026

Shanna

Stay was good except the pool and hot tub were out of service all week.

Friends_and_family Family

10/10

Exceptional

20 Jan 2026

Mercedes

Clean

Business Self

8/10

Excellent

19 Jan 2026

Brian

Change up the breakfast, don't serve the same everyday.

Leisure Family

2/10

Poor

19 Jan 2026

Brandon

No and no
There was loud music and guests outside in the property of the hotel having a party until 2:30 AM and then they came inside the hotel drunk, making loud noise the entire rest of the night. I will never stay at your hotel again and I will make sure I let everyone know not to stay at your facility.
Absolutely insane that your hotel would charge those kind of prices and allow that kind of garbage to take place throughout the entire night.

Business Family

10/10

Exceptional

19 Jan 2026

Jeffrey

Clean rooms, great breakfast, friendly staff.

10/10

Exceptional

19 Jan 2026

Ryan

Staff was nice. Room and pretty much the hotel was quiet. Hot water and good pressure. Fridge in room got ice cold. Elevator worked. Nice pool/courtyard to enjoy a nice sunny day

Self

6/10

Pleasant

19 Jan 2026

Jessica

The breakfast menu was all carbs and processed foods, the bathrooms needed more detailed cleaning, stained ceiling, caulking, felt dirty over all. The bed was comfortable. The bar had very bad service and NO COLD BEER!

Business Friends

10/10

Exceptional

18 Jan 2026

Lori

Room was good. Staff was great!

Leisure Friends

10/10

Exceptional

16 Jan 2026

Chris

The gal at the front desk who checked us in and out was FANTASTIC!

8/10

Excellent

15 Jan 2026

Deanna

The desk clerk was friendly and the room was nice, the breakfast staff weren't very friendly.

Friends_and_family Family

6/10

Pleasant

15 Jan 2026

Erjon

Amenities / breakfast food variety

Leisure Family

8/10

Excellent

14 Jan 2026

Mike

I enjoyed breakfast.

Leisure Self

8/10

Excellent

14 Jan 2026

Maria

The staff & service was great.
Disappointed that no advising of
POOL/Hot tub RENOVATION which
started jwhile we were there on the weekend.
Breakfast was delicious but Coffee & certain items were gone by 8:30. Servers