Name: Super 8 By Wyndham Newcastle Wy
Address: 2 Fountain Plaza, Newcastle, 82701, US

8/10

Excellent

30 Jul 2026

John

Only issue; no coffee in the room, needed to leave early so had to find coffee along the way

2/10

Poor

18 Jul 2026

Lorraine

Initially given a room where the bed was unmade and trash cans full. Switched to a room that had been cleaned but the floors were not cleaned well. Rooms have been updated but some furniture oversized for the room making it hard to get around. Exterior of building as well as walkways are poorly maintained.

Partner

4/10

Poor

05 Jul 2026

Rodney

Went into the bathroom to use restroom found out the toilet was coming apart at the bottom and it was jiggling back-and-forth water leaking out of the bottom. holes in the wall covered up with tape

Partner

6/10

Pleasant

03 Jul 2026

Michael

Not to many restaurants in town.
Grazer's was the best thing.
Close to Custer, wii stay there next time.
Breakfast is slim.

Self

8/10

Excellent

24 Jun 2026

Letitia

The breakfast was less than desirable

Self

10/10

Exceptional

22 Jun 2026

Daniel

Great price clean and close drive to crazy horse memorial and Mount Rushmore

Friends_and_family Family

8/10

Excellent

21 Mar 2026

Brittany

Great for pets, room was clean, bed was not great

Partner

10/10

Exceptional

18 Feb 2026

Stephen

Great value and good price

Partner

4/10

Poor

30 Nov 2025

Nancy

Staff was never available. While our room was relatively clean, the lobby and breakfast area was filthy. Breakfast was same as nonexistent. Coffee was cold and there was dog hair everywhere. We will never stay here again.

Leisure Family

2/10

Poor

16 Nov 2025

Nikolas

First room they checked us into wasn’t ready. We walked in and the beds weren’t made, there were dead bugs all over the floor, and a wasp in the window. Second room was cleaner, but still found hair and dirt in the bathroom, moved a chair and found more dead bugs. Had the window open and noticed a wasp in the window, we shut the window trapping the wasp. When we left and came back there was two more wasps hovering around the door, had to wait for them to leave. The furniture in the room was outdated and didn’t match. The property itself was poorly maintained as well, multiple piles of dog poop outside from the owners dog, cigarette butts all over outside the rooms. Also was told I paid for a kitchenette, but didn’t get one and didn’t get reimbursed the difference. Was told I wouldn’t get a reimbursement because it was booked thru a third party company.

Friends_and_family Family

4/10

Poor

07 Nov 2025

Tim

Overpriced, run down, cold biscuits and gravy
Don't stay here

10/10

Exceptional

22 Sep 2025

John

We stayed overnight during our road trip. This place turned out to be a last-minute choice but good value and very convenient and pleasant place with friendly staff.

Leisure Partner

8/10

Excellent

21 Sep 2025

Daniel L

I have stayed at the Newcastle property on and off for the past 20+ years. Under the Days Inn name it is more modern and nicer.

The gentleman who did the check in was very friendly, cordial and helpful. He took the time to explain things thoroughly. He was very nice and was definitely an asset to Days Inn.

Business_and_leisure Family

8/10

Excellent

23 Aug 2025

Amy

The infrastructure of this hotel is old and run down. Our room was mostly clean and the shower and toilet worked fine and room updated. Mattress and pillows were great. This place is really trying.

Leisure Partner

10/10

Exceptional

04 Aug 2025

Mark

It was one of the most comfortable, friendly, safe,clean,and relaxing experiences I have ever had the pleasure to enjoy!

Leisure Self

10/10

Exceptional

28 Jul 2025

Matt

Nice hotel

Leisure

8/10

Excellent

23 Jul 2025

Brian

Stopover for extended trip.

Leisure Self

8/10

Excellent

21 Jul 2025

Louis

This was a good place to stay.

Leisure Partner

6/10

Pleasant

20 Jul 2025

Liliana

I liked the appearance of the room. There was a foul smell, maybe humidity .

Leisure Partner

8/10

Excellent

12 Jul 2025

Nicole

Very clean. Very friendly service! Easy check in and check out. Pet friendly, too!

Leisure

6/10

Pleasant

07 Jul 2025

richard

Would stay here again

We had a nice stay. The room was clean and comfortable. The staff was friendly enough it was nice and quiet.its in a convenient location.just don’t expect much out of the breakfast it wasn’t much there is mostly carbs for breakfast it was our only real complaint

Partner

4/10

Poor

06 Jul 2025

IAN

The bathroom toliet had poop on the side dried. The floors needed swept and moped. Behind the headboard part of the bed needed swept and washed it had someone old sock and an earring. It just wanst really cleaned

Friends_and_family Family

8/10

Excellent

27 Jun 2025

Phil

All good except for spotlight

It was nice cool and quiet. The only issue was the curtains would allow light from a parking lot floodlight to shine in. I fixed with a magnet to the door

Friends_and_family Friends

10/10

Exceptional

26 Jun 2025

Tina

Great staff

The hotel staff were very friendly and remembered me from a previous visit. They were very polite and accommodating to any needs that I had well there. Well visiting Newcastle in the future my family and I will always stay at this location.

Friends_and_family Family

6/10

Pleasant

27 May 2025

Doris

I have stayed at this property many times over the years and it definitely was not kept up to industry standards. I was happy to see it had been purchased by Wyndam/Super 8 hoping that had done a big remodel of the rooms. My room definitely had been upgraded in some respects, but there is still a lot of work to be done. Toilet seat didn't fit properly and moved around, caulking around the tub and flooring needs redone, couldn't get any hot water for a shower, found several things that were not cleaned properly, needed directions on how to operate the TV system, etc. Hoping improvements will continue.

Leisure Self

10/10

Exceptional

20 May 2025

Jim

Clean comfortable room

Leisure Family

10/10

Exceptional

13 Apr 2025

Tasha

quite, comfortable.

Self

10/10

Exceptional

25 Nov 2024

Rebecca

I’ve not ever stayed here before, I’m glad I was able to get a large sized room. Construction was happening but that didn’t disturb our stay.

Friends_and_family Family

10/10

Exceptional

13 Nov 2024

Gary

Friendly staff, comfortable beds.

Business

10/10

Exceptional

14 Oct 2024

Russell

Very unique parking! you can walk directly into room without going through a hallway. it was the best breakfast in a motel our entire trip! Staff was excellent, very helpful and knowledgeable. Room and bed was excellent & quiet.

Leisure Family

6/10

Pleasant

27 Sep 2024

Carolyn

Bathtub/shower floor very slippery.. a danger for older guests especially … maybe have a non slip bath mat available in room for use.

Leisure Partner

8/10

Excellent

10 Sep 2024

Patricia

Very convenient for our travels

2/10

Poor

29 Aug 2024

shilo

First room was slept in and still dirty with dirty towels on shower floor and smelled terrible. Second room was clean but old and needs updating.

2/10

Poor

30 Jul 2024

GREG

This place is extremely rundown, dirty and in disrepair. Room was dirty upon arrival, hair in the tub, trash strewn about in common areas. The stairs and sidewalks leading to rooms on upper floors are crumbling uneven and not safe. Room had dispenser for body wash and shampoo which were completely empty. No amenities or services and charged as much or more than other properties that do offer. Most outside lights are not working, it's dark, dingy, run down and needs to be heavily remodeled. DO NOT STAY HERE!!!

Leisure Family_with_children

4/10

Poor

29 Jul 2024

Nelia

There were no soap shampoo or conditioner. Hair dryer was broken and lamps were not dusted

8/10

Excellent

27 Jul 2024

Ryan

Na

Business

6/10

Pleasant

23 Jul 2024

Jackie

Reasonable facility, tv, fridge, microwave plugged into an extension that was too short so it all hung from the outlet, a little unsafe. The shower head moved around in the wall. But the beds were ok.

Business Family

2/10

Poor

23 Jul 2024

Diane

We did not stay there, due to a family emergency, which required us to keep on traveling. I tried to cancel the reservation prior to our arrival, but due to internet reception going on and out, I kept getting a message that the site was not available.
Drove across the street to the hotel & asked for a refund. Heidi, the on-duty clerk was extremely rude & kept saying she had already cancelled it. We were told we had used a one-time-use credit card & they could not refund our money, because we had booked through Expedia only minutes prior to arriving. She called her manager, Mike, while we were there & after a few minutes reiterated she could not give us a refund. I took the phone h talked to Mike h was told the same thing Heidi had said about no refund. There was a huge dog laying on the floor in the lobby that growled at us when we came in. He stopped when she said something to him. Honestly, I cannot believe Wyndom would actually attach their name to this place. I have pictures of the lobby & outside under the portico where remodeling is being done. There was also an awful smell in the lobby. I can only envision what the rooms were like. I would like an Expedia manager or a Wyndham rep to contact me. I do not condone behavior that was displayed to me by the clerk. I finally asked for a copy of t the checkout invoice; which she gave me. We tried to contact Wyndom but were disconnected. She then walked out to our car and apologized to my husband.

Leisure Partner

6/10

Pleasant

16 Jul 2024

Clifford

Like that location was close to highway

Leisure

10/10

Exceptional

12 Jul 2024

Tim

I would recommend this hotel. They are doing some rejuvenating on the outside, but the rooms are clean and spacious. Continental breakfast is a plus.

Friends_and_family Family

4/10

Poor

16 Jun 2024

jeff

not maintained

2/10

Poor

14 Jun 2024

Raymond

Don’t stay here it’s a dump, with unprofessional staff, breakfast is unedable.

Business

4/10

Poor

07 Jun 2024

Logan

Parking lot is hard to park in the front. High priced.

Business Self

8/10

Excellent

26 May 2024

Amber

This was a great place to stay passing through. Everyone was friendly and the accommodations were clean.

Family

4/10

Poor

19 May 2024

Zoan

While it states being pet friendly there was nowhere for my dog to relieve themselves. We had to walk around the neighborhood, sketchy at night. The fee was $10, better than other places with the lack of a patch of grass. The continental breakfast is a joke.

Leisure Pet

6/10

Pleasant

11 Apr 2024

Tyler

Ok

4/10

Poor

01 Apr 2024

Neal

It took forever to check in. Several people came in complaining about problems with their rooms. Our first room was not clean and toilet wouldn’t flush. They gave us another room and it was much cleaner, but heater and refrigerator were so loud it was hard to sleep. Mostly construction workers staying there.

Business

6/10

Pleasant

19 Mar 2024

Tyler

If you're working on the road this Dated, kinda run down but I've stayed in worse hotel is pretty ok and we stay her often and will again but if you're with the wife you might look a bit further

Business

4/10

Poor

19 Feb 2024

Alissa

They did renovation work on the room directly next to mine all night long...it was not quiet.

Friends_and_family Family

6/10

Pleasant

11 Feb 2024

Verified traveler

Big piles of dog poop outside doors